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Troubleshooting

GS Series 630-635 Service Manual

43

020-001224-02 Rev. 1 (08-2018)

Verify image performance

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Summary of Contents for DHD630-GS

Page 1: ...GS Series DHD635 GS DWU635 GS DHD630 GS DWU630 GS Service Manual 020 001224 02...

Page 2: ...earthquake or other natural disaster g Problems or damage caused by improper installation alignment or by equipment modification if by other than Christie service personnel or a Christie authorized r...

Page 3: ...hat electrical and electronic equipment at their end of life should be disposed of separately from regular waste Please dispose of the product appropriately and according to local regulations In the E...

Page 4: ...ety warnings 12 Service setups 13 Required equipment for testing 13 Service modes 13 Entering Factory mode 13 Entering Service mode 13 Performing a factory reset 14 Test inspection 14 PC mode 15 Adjus...

Page 5: ...nality inspection 29 Check external appearance 29 Firmware 30 System firmware upgrade 30 Updating the Windows setting 30 Installing the firmware upgrade utility 31 Upgrading the firmware 31 Performing...

Page 6: ...7 Replacing fan 3 58 Replacing fans 4 and 5 58 Electronics 60 Removing the RS232 connector 60 Removing the thermal switch 60 Replacing the power supply 61 Removing the top cover interlock switch 63 Re...

Page 7: ...ithout notice Christie assumes no responsibility for omissions or inaccuracies Affected products The following products are affected Christie DHD635 GS Christie DWU635 GS Christie DHD630 GS Christie D...

Page 8: ...ustment vertical and horizontal offsets zoom and focus 3 Lens ring Protects the lens motors and mechanism Remove in order to insert or remove the lens 4 Adjustable feet Raises or lowers the feet to le...

Page 9: ...Cooling air vents intake Provides cooling to the projector Keep these vents unobstructed to prevent the projector from overheating ID Part name Description 1 LED status indicators Displays the status...

Page 10: ...ay result in unsafe operation Servicing live equipment Only Christie qualified technicians who are knowledgeable about the hazards associated with hazardous voltage ultraviolet exposure and high tempe...

Page 11: ...ted light beam of the projector UV EXPOSURE Protective UV safety glasses with side shields and Christie approved protective safety clothing must be worn when performing optical adjustments or servicin...

Page 12: ...operation or adjustment not specifically instructed in the User manual creates the risk of hazardous laser radiation exposure Only Christie qualified technicians who are knowledgeable about the hazard...

Page 13: ...onent S Video Composite and HDMI HDTV Source 480P 720P 1080P Quantum Data 802B or CHROMA2327 Color Video Signal and Pattern Generator Chroma meter CL200 HDBaseT extender CH 506TX Voltage test meter VG...

Page 14: ...e default on screen display setting 1 Enter Service mode See Entering Service mode on page 13 2 Select Factory Reset Test inspection Complete the required update according to the table below for part...

Page 15: ...ndex adjustment enter Service mode See Adjusting the color index on page 22 Warning Failure to comply with the following could result in death or serious injury Do not look into the projector lens whe...

Page 16: ...onfirm whether the value of LS light sensor is within specification refer to the image below DHD635 GS DWU635 GS DHD630 GS and DWU630 GS 3000 to 4000 kHz 6 If the value is out of specification adjust...

Page 17: ...51 2 To power on with the top cover removed firmly hold the interlock switch on the left side cover Warning Failure to comply with the following could result in death or serious injury Do not look int...

Page 18: ...ting the back focus To set up for the back focus adjustment follow the steps below 1 Use the PC to project a Full Screen test pattern 2 Adjust the lens zoom to its widest position Warning Failure to c...

Page 19: ...djustment Adjusting boresight Adjust the three set screws with a M4 allen key to make the image clear crisp and sharp To tighten the set screws turn counterclockwise To loosen the set screws turn cloc...

Page 20: ...ting the dichroic mirror 3 After replacing the cooling module and blue laser bank adjust the dichroic mirror 3 DM3 1 Project an image of 100 inches in a dark environment 2 Lux 2 Put a chroma meter CL2...

Page 21: ...sting the phosphor index must be done Warning Failure to comply with the following could result in death or serious injury Do not look into the projector lens when the laser is on The extremely high b...

Page 22: ...oth d Record the b index value e Set the index value to a b 2 Adjusting the color index After replacing main board cooling module color wheel and upgrading firmware adjust the color index Warning Fail...

Page 23: ...levels are not taken into account a Adjust the index upwards until red does not appear smooth b Record the a index value c Adjust the index downwards until red does not appear smooth d Record the b in...

Page 24: ...ted Running a HDMI port performance test To perform the HDMI port performance test complete the following steps 1 Connect the projector and DVD player using a HDMI cable 2 Select the signal source HDM...

Page 25: ...projector and RF emitter using a BNC cable 2 Wear the 3D RF glasses 3 Select the signal source 3D SYNC The 3D image is projected ID Part name Description 1 Test equipment Video generator 2 Test signal...

Page 26: ...board on page 69 1 On the IR remote keypad press Menu Input Switching PIP Menu 2 Set PIP PBP Enable to On 3 Ensure each item is functioning normally Performing a network function test on the network p...

Page 27: ...240 f Set the Subnet Mask to 255 255 255 0 The Host ID 192 168 0 XXX of the PC IP Address must be different from the projector IP address g Click OK h Click Close 3 Read the projector information a Co...

Page 28: ...gs set the projector IP address See Performing a network function test on the network port on page 26 3 Read the projector information See Performing a network function test on the network port on pag...

Page 29: ...et modes shall expand to full screen size using on screen display Horizontal and Vertical Size controls 4 Display data channel The purpose of the DDC test is to verify the DDC DDC1 DDC2B operation of...

Page 30: ...2 Set the HDD sleep timer to greater than two hours 3 If using Windows 7 run as administrator The firmware upgrade procedure is the same for DWU630 GS DHD630 GS DWU635 GS and DHD635 GS DHD635 GS is u...

Page 31: ...4 Connect the projector to AC and power it on 5 When the source message is displayed on the bottom left of the projected image click Next 6 Connect the projector to the computer with a RJ45 cable a S...

Page 32: ...overy To perform a firmware recovery complete the following steps 1 Repeat steps 1 through 9 in the firmware upgrade process see Upgrading the firmware on page 31 2 If the model name serial number and...

Page 33: ...urn the power switch on 5 To turn on the projector press Power The projector takes about one minute to initialize 6 On your computer double click Wizard OPFU EXE 7 On the Update Details tab select Ple...

Page 34: ...expired Green solid Laser diode is on and operating correctly Off Laser diode is off LED status Projector state Off AC power is off without AC plugged in Off but keypad LED is on AC has been applied...

Page 35: ...ice Manual 35 020 001224 02 Rev 1 08 2018 Picture mute LED Identify the picture mute LED state colors and meaning LED status Projector state Green solid Light is on and an image is displayed Orange so...

Page 36: ...efer to verify image performance No Is the IR remote keypad working Refer to verify the IR remote keypad operation No No fault found Yes No End Is the network connection functioning Refer to verify th...

Page 37: ...Is the power source providing AC voltage Yes No Properly connect the power cord at The projector and AC power source Supply AC voltage 100 120V or 200 240V Is the interlock switch closed Yes Ensure th...

Page 38: ...light green in color P 2 Measure the voltage of J7 pin1 is the output 5V Measure the voltage of J7 pins 15 22 is the output 12V Replace the LVPS Measure the voltages of J48 pins 6 8 on the main board...

Page 39: ...the DC voltage on J27 J33 pin1 on the main board is the output 12V 10 Replace the main board Yes Is the projector functioning as expected and is the status LED green Replace the thermal switch No Meas...

Page 40: ...ction turned on Show Enter PIN dialog Box on the screen Yes Is the PIN correct Yes Start No Turn off the unit then Hold the power Button and press the Enter button at the same time PIN will be reset t...

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Page 44: ...RU V WKH YHUWLFDO OHQV VKLIW ZRUNLQJ FRUUHFWO 5HSODFH WKH YHUWLFDO OHQV PRWRU 5HSODFH WKH OLJKW HQJLQH HV HV 5HSODFH WKH OLJKW HQJLQH HV V WKH LPDJH XQLIRUPLW JRRG 1R V WKH LPDJH XQLIRUPLW JRRG 1R HV...

Page 45: ...Is the unit powered on Is the unit power on Check the IR board connections in the remote Does the OSD menu show up on screen Press the menu button on the IR remote keypad No No No Fault Found Yes Plug...

Page 46: ...UHHQ UH WKH 1HWZRUN VHWWLQJV RI WKH XQLW FRUUHFW V WKH 1HWZRUN IXQFWLRQLQJ FRUUHFWO 1R DXOW RXQG QG V WKH QWHUQHW VRXUFH RQ WKH 3 ZRUNLQJ 5HSODFH WKH DQ FDEOH 8VH DQ DOWHUQDWH 3 KDQJH WKH 1HWZRUN VHWW...

Page 47: ...he following tasks Always power down and disengage all power sources to the projector prior to servicing Follow all service safety guidelines For detailed breakdown of serviceable modules see Index of...

Page 48: ...DMD chip DWU635 GS DWU630 GS 003 006498 XX DMD chip DHD635 GS DHD630 GS 003 006373 XX Light engine DWU635 GS DWU630 GS 003 006501 XX Light engine DHD635 GS DHD630 GS 003 006368 XX Cooling module 003 0...

Page 49: ...r cover black DHD635 GS DWU635 GS 003 006505 XX Rear cover black DHD630 GS DWU630 GS 003 006506 XX Right cover white 003 005125 XX Right cover black 003 005254 XX Left cover white 003 006383 XX Left c...

Page 50: ...Parts and module replacement GS Series 630 635 Service Manual 50 020 001224 02 Rev 1 08 2018 Remote control white 003 004468 XX Remote control black 003 004469 XX Description Part number...

Page 51: ...g the top cover The top cover and top shielding provide access to the main board and other components 1 Remove the lens ring module by rotating it counter clockwise 2 On the rear cover side remove the...

Page 52: ...age 73 9 Remove the front IR sensor board See Replacing the front IR sensor board on page 73 10 Transfer the LED board and the front IR sensor board to the new top cover 11 If required replace the top...

Page 53: ...e order Removing the left side cover The left side of the projector is determined by facing forward from rear of the projector 1 Remove the top cover See Removing the top cover on page 51 2 Remove the...

Page 54: ...ar cover on page 52 3 Remove the 11 M3 screws with a Phillips 1 screwdriver securing the top shielding 4 Unplug the fans 1 2 connector to the main board 5 Unplug the keypad connector to the main board...

Page 55: ...e 69 3 Remove fans 4 and 5 See Replacing fans 4 and 5 on page 58 4 Remove the complete light engine See Replacing the complete light engine on page 66 5 Remove the laser driver board See Replacing the...

Page 56: ...not recommend having the projector overhang when replacing the feet unless the projector is securely positioned 2 Remove the top cover See Removing the top cover on page 51 3 Remove the main board and...

Page 57: ...correct orientation of the fan also ensures that the fan harness reaches the connector Replacing fans 1 and 2 The fans 1 and 2 draw the hot air out of the projector and provides exhaust cooling for th...

Page 58: ...omplete light engine See Replacing the complete light engine on page 66 5 To replace fan 3 remove the four M3 screws with a Phillips 1 screwdriver securing the fan 6 Remove the harnesses from the clip...

Page 59: ...illips 1 screwdriver securing the top shielding 4 Unplug the fans 4 and 5 connector to the main board 5 Loosen the four M3 screws with a Phillips 1 screwdriver securing the fans 4 and 5 6 Separate the...

Page 60: ...g the top cover on page 51 2 Remove the main board and I O board See Replacing the main board and I O board on page 69 3 Remove the harnesses from the clips 4 On the I O cover remove the two hex screw...

Page 61: ...58 5 Unplug the connector for the thermal switch cable 6 To remove the thermal switch remove one M3 screws with a Phillips 1 screwdriver 7 Replace the thermal switch 8 To re install follow these steps...

Page 62: ...s 1 screwdriver securing the power supply shielding 7 Lift up the power supply shielding 8 On the power supply disconnected the laser driver to power supply harnesses 9 Remove the power supply shieldi...

Page 63: ...er See Removing the left side cover on page 53 5 Remove the complete light engine See Replacing the complete light engine on page 66 6 Remove the power supply shielding See Replacing the power supply...

Page 64: ...See Replacing the complete light engine on page 66 6 Remove the power supply See Replacing the power supply on page 61 7 Remove the right side cover See Removing the right side cover on page 54 8 To...

Page 65: ...hen at a large offset may cause damage to the lens assembly c To center the lens press the Lens Horizontal or Lens Vertical button d Press Enter 2 Turn off the projector and disconnect it from AC powe...

Page 66: ...e complete the following steps 1 Remove the top covers from the projector See Removing the top cover on page 51 2 Remove the main board and I O board See Replacing the main board and I O board on page...

Page 67: ...08 2018 8 Unplug the two connectors from the blue laser bank 9 To remove the complete light engine remove nine M3 screws with a Phillips 1 screwdriver 10 Replace the complete light engine 11 To re ins...

Page 68: ...and communication into electrical signals Replacing the rear IR board The rear IR sensor board receives command codes from the IR remote to control projector operation 1 Remove the top cover See Remov...

Page 69: ...ve the main board and I O board complete the following steps 1 Remove the top cover See Removing the top cover on page 51 2 Remove the rear IR board See Replacing the rear IR board on page 68 3 Remove...

Page 70: ...n C J19 F W MOTOR FPC cable four pin D J31 FAN5 Composed of black blue gray and red wires a white connector and a black wire tube four pin E J30 FAN4 Composed of black blue gray and brown wires a whit...

Page 71: ...the main board J J58 ENGINE White connector and a black wire tube 30 pin K J10 MB TO KEYPAD CONN White connector and a black wire tube 30 pin L J28 FAN1 Composed of black blue gray and brown wires a w...

Page 72: ...Phillips 1 screwdriver 11 To separate the main board and I O board unplug the I O board connector 12 Remove the two standoff screws with a M3 socket driver from the I O board and lift off the I O boa...

Page 73: ...e 51 2 Remove the two 3M tapes 3 On the LED board unplug the IR connector 4 Take out the IR sensor board from the hook of cover 5 Replace the front IR sensor board 6 To re install follow these steps i...

Page 74: ...rews with a Phillips 1 screwdriver securing the front shielding 3 On the connector board disconnect the ten connectors indicated by the arrows in the image below See the table below for descriptions o...

Page 75: ...HL Composed of two white wires a white connector and a black wire tube two pin T J9 LIGHT SENSOR Composed of black yellow and red wires a white connector and a black wire tube six pin U J10 FW MOTOR F...

Page 76: ...e Replacing the main board and I O board on page 69 3 Remove the connector board See Replacing the connector board on page 74 4 Remove the left side cover See Removing the left side cover on page 53 5...

Page 77: ...eypad board To remove the keypad board complete the following steps 1 Remove the top cover See Removing the top cover on page 51 2 Remove the rear cover See Removing the rear cover on page 52 3 Remove...

Page 78: ...it boards and sensors GS Series 630 635 Service Manual 78 020 001224 02 Rev 1 08 2018 6 To separate the keypad remove the keypad board 7 Replace the keypad board 8 To re install follow these steps in...

Page 79: ...Seoul ph 82 2 702 1601 Japan Tokyo ph 81 3 3599 7481 India ph 91 080 6708 9999 Germany ph 49 2161 664540 France ph 33 0 1 41 21 44 04 Eastern Europe and Russian Federation ph 36 0 1 47 48 100 China Sh...

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