Chemtrac HydroAct 4, User Manual

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5. Warranty
Chemtrac, Inc warrants its product to be free of defects in material and workmanship for a period of one
year from date of shipment to the original customer unless specifically agreed elsewhere. Upon receipt
of written notice from the customer, Chemtrac shall issue a returns form for the defective product and,
upon its receipt, shall repair or replace (at the discretion of Chemtrac) the defective equipment or
components. Chemtrac assumes no responsibility for equipment damage or failure caused by:
1. Improper installation, operation, or maintenance of the equipment.
2. Abnormal wear and tear on moving parts caused by some processes.
3. Acts of nature (i.e. lightning, flooding, etc.).
This warranty represents the exclusive remedy of damage or failure of the equipment. Under no
circumstances shall Chemtrac be liable for any special, incidental, or consequential damage, such as
loss of production, profits or product quality. The warranty cannot be guaranteed if the customer fails
to service and maintain the equipment in accordance with Chemtrac written instructions and policies,
as stated in the Operations Manual.
Any costs associated with this warranty, such as the cost of returning the products to Chemtrac or
the cost of returning a repaired unit to the customer lies with the customer. Any warranty replacements
will be covered by the warranty, with the same terms and conditions as the original.