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Check box Wireless Hotspots HSv210, Setup & User Manual

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Check box Wireless Hotspots HSv210 Setup & User Manual Download Page 1

  

Set Up

 & Use

r Guide

 

www.CheckBoxSystems.net

 

CheckBox Wireless Hotspots

tm

 are designed to be Easy to 

Install, Easier to Manage and Easiest to Afford. To make set 

up as easy as possible, please take a moment to completely 

read through these instructions before you begin. 

Wireless Hotspots

 

HSv210  

 

Guest Controller

 

Summary of Contents for Wireless Hotspots HSv210

Page 1: ...reless Hotspotstm are designed to be Easy to Install Easier to Manage and Easiest to Afford To make set up as easy as possible please take a moment to completely read through these instructions before...

Page 2: ...Responding to Messages w S A F E 31 Creating Guest Surveys with S A F E 32 S A F E Guest Contact Information 33 System Alerts 34 Included Optional Services 35 Warranty Information Back Cover Hello We...

Page 3: ...ll keep office and guest data separate while allowing the CheckBox to share the Internet connection with one modem You may also use an Ethernet switch attached to your CheckBox to connect multiple Che...

Page 4: ...LAN PC Host or something else The ports marked 1 Local 2 will connect to your Guest area network the part of your network that your guests connect through This may be a wired network feed through a s...

Page 5: ...rk hotspot the default name for the CheckBox wireless network You can change this name later Open your web browser and you should see a generic welcome screen This is the welcome screen your guests wi...

Page 6: ...a traffic that each connection will carry and will adjust this percentage on the fly Clicking on the Eth3 Eth2 or Eth1 will take you to an Internet Access Setup screen for that connection If the Inter...

Page 7: ...ditional network using MultiNet go to Network Setup Wireless MultiNet Here you will see a sub menu By default only Guest Network 1 is enabled Here you disable or enable the network change the SSID the...

Page 8: ...options for the Admin Network until you select Enabled After enabling the Admin Network set your SSID and WPA2 key The SSID must be different than the SSID used for your guest network s or your admin...

Page 9: ...and press update It is important that your name contain only letters and numbers no spaces or symbols Important If you are using mesh repeaters allow 10 minutes after update for the mesh repeaters to...

Page 10: ...ur guests that allow them an amount of time online that you determine These tickets can be good for an amount of time ranging from 15 minutes to one year You can give these tickets away or sell them T...

Page 11: ...rongly suggest that you copy this token into a blank document to store for safekeeping Once you have completed setting up your PayPal account and have copied your identity token open the administratio...

Page 12: ...y setting the Trial Time and Trial Period both to 60 minutes your clients will see the welcome page once every hour To enable Free Access select Access Controls in the top menu and then Free Access Se...

Page 13: ...te your code word s and select the amount of time each code word is valid for and press update Guests now need to simply type the code into the box on the welcome page and they will be let on line for...

Page 14: ...th html you can customize fonts and colors with the html tags After your guests successfully login they will see a Welcome Message If their ticket number is invalid they will see a Failed Login Mes sa...

Page 15: ...e It may look fine on your screen but may not fit on somebody else s screen File size refers to the amount of data used to record the picture information Too little data and the picture looks course b...

Page 16: ...tion marked Internet Connections you will see the IP address listed immediately under eth3 for modems plugged into port 3 eth2 for modems plugged into port 2 and eth1 for modems plugged into port 1 Th...

Page 17: ...how to enable static routing or virtual servers Due to variations between different router models CheckBox support can not assist with making changes to your office router In order to access your Chec...

Page 18: ...mote Access go to www checkboxsystems net and click on the Login on the top of the page In the Site Lookup box enter your 4 digit site ID number then press site lookup A login box will pop up requesti...

Page 19: ...a ticket number of none Here you can manually allow them online by clicking on that ticket number and selecting the amount of time you would like the client to be authorized for The third column for e...

Page 20: ...educed to a slower speed calculated to prevent them from exceeding the hourly limit you have set in the Client Usage Policy To set the Client Usage Policy select Administration on the top menu and the...

Page 21: ...from the Internet Data highlighted in brown and marked as tx is data that was uploaded to the Internet By selecting the Hourly link at the bot tom of the page you can view the total system usage for a...

Page 22: ...e from 10 to 30 However they can introduce two new problems the case of the WiFi device seeing the CheckBox but the CheckBox not being able to WiFi device mentioned above or a case where the donut is...

Page 23: ...he system This only needs to be done once and after a unit has joined the system it will be remembered by the system even after power failures or prolonged storage Labeling the repeaters here makes it...

Page 24: ...lumn shows the current signal strength of this unit to it s upstream connection The signal strength is a 5 minute average and it is normal for this to fluctuate Any unit with a low signal strength wil...

Page 25: ...To keep your units organized and to make troubleshooting easier make a note of the MAC address inside the cover and keep a record of where the individual units are placed After each NX900Link is inst...

Page 26: ...ts are connected to power Outdoor units only Access points are mounted at least 20 feet off of the ground Access points are mounted at least 4 feet away from other antennas Serial number of each repea...

Page 27: ...kBox Survey and Feedback Engine routes messages between you and your guests to any desktop or portable devices you designate allowing easy and quick follow up a great way to save time while increasing...

Page 28: ...utton marked Enabled to turn on the S A F E feature The CheckBox Welcome page will now have a field where guests can enter either their email address or mobile phone number for texting You can make it...

Page 29: ...your system status You will see the name of your property the names of your access points and the status of your system Any device highlighted in red is having issues and is not online Navigate to Su...

Page 30: ...be sending The Welcome Message Title Email Subject box is the subject line of emails sent The Text Message Content box is where you enter the text message that will be sent Text messages are limited t...

Page 31: ...idated and sent to your email box From your email box you can reply to guest emails directly If the message from the guest originated as a text messaging there will be a link in your email to click on...

Page 32: ...reate a survey navigate to Surveys Add Survey You can create and save multiple surveys but only one survey can be active at a time Give your survey a title and create a message to go above your survey...

Page 33: ...sages Guest Contact Info Here you find a list of when the guest first and last connected to your CheckBox and their email or mobile number You can download this information to use in a spreadsheet or...

Page 34: ...Box units which may take up to 4 hours to complete Setting alerts to Aggressive will generate an alert if a CheckBox mesh node or a controller unit is late for any of it s scheduled check in cycles Th...

Page 35: ...ntract required Guest support is provided 24 7 by professional support staff at a dedicated support number Support staff are available to assists guests connecting to the wireless service configuring...

Page 36: ...components of the system as we determine necessary The warranty does not cover damage due to improper installation use of unauthorized accessories including but not limited to external antennas and po...

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