Chassis Plans CCXR-17 Technical Reference
Chapter 1 - Introduction
Page 1
Warranty
The product is warranted against material and manufacturing defects for two years from
date of delivery. Buyer agrees that if this product proves defective Chassis Plans’ is
only obligated to repair, replace or refund the purchase price of this product at Chassis
Plans’ discretion. The warranty is void if the product has been subjected to alteration,
neglect, misuse or abuse; if any repairs have been attempted by anyone other than
Chassis Plans; or if failure is caused by accident, acts of God, or her causes beyond the
control of Chassis Plans. Chassis Plans reserves the right to make changes or
improvements in any product without incurring any obligation to similarly alter products
previously purchased.
In no event shall Chassis Plans be liable for any defect in hardware or software or loss
or inadequacy of data of any kind, or for any direct, indirect, incidental or consequential
damages arising out of or in connection with the performance or use of the product or
information provided. Chassis Plans’ liability shall in no event exceed the purchase
price of the product purchased hereunder. The foregoing limitation of liability shall be
equally applicable to any service provided by Chassis Plans.
Return Policy
Products returned for repair must be accompanied by a Return Material Authorization
(RMA) number, obtained from Chassis Plans prior to return. Freight on all returned
items must be prepaid by the customer, and the customer is responsible for any loss or
damage caused by common carrier in transit. Items will be returned from Chassis Plans
via Ground, unless prior arrangements are made by the customer for an alternative
shipping method
To obtain an RMA number, call us at 858-571-4330. We will need the following
information:
Return company address and contact
Model name and model # from the label on the back of the display
Serial number from the label on the back of the display
Description of the failure
An RMA number will be issued. Mark the RMA number clearly on the outside of each
box, include a failure report for each board and return the product(s) to our San Diego,
CA facility:
Chassis
Plans
10123 Carroll Canyon Rd.
San Diego, CA 92131
Attn: Repair Department
