Chassis Plans CCXR-17 Technical Reference
Chapter 9 – KVM Firmware Upgrade
Page 47
Chapter 9 – KVM Firmware Upgrade Utility
The Windows based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for
upgrading the KVM switch’s firmware. The Utility comes as part of a Firmware Upgrade Package that is specific
for each type of KVM.
Important Note
:
A firmware upgrade is generally not required unless you are having operation issues. Please check with the
Chassis Plans Customer Service Department for instructions prior to uploading new Firmware into your
CCXR-17 KVM. There are potential failure issues that require the unit be returned to Chassis Plans for
repair if the Firmware upgrade is not successful.
Before You Begin
1. From a computer that is not part of your KVM installation, download the appropriate Firmware package
from Chassis Plans’ website.
2. Disconnect the CCXR-17 from your KVM installation and power it off. Connect one of the custom KVM
cable set’s Type A USB connectors to a USB port on the computer to be used to install the new
Firmware.
3. At the other end of the custom KVM cable set, connect the SPHD connector to Port 1 KVM section.
4. Invoke Firmware Upgrade Mode. See
Firmware Upgrade Mode
.
Starting the Upgrade
1. Run the downloaded Firmware
Upgrade Package
file. The Firmware Upgrade Utility welcome screen
appears.
2. Read the License Agreement and click on “I Agree”.
Screen Shot 1 – Firmware Upgrade Utility License Agreement
3. Click
[NEXT]
. The Firmware Upgrade Utility main screen appears. The Utility inspects your installation.
All the devices capable of being upgrade by the package are listed in the
Device List
panel. The 4-port
KVM may be listed as CS84U.
