4ROUBLESHOOTING
$IAGNOSTIC #HART
9OUR GARAGE DOOR OPENER IS PROGRAMMED WITH SELFDIAGNOSTIC CAPABILITIES 4HE 50 AND $/7. ARROWS ON THE GARAGE DOOR OPENER FLASH THE DIAGNOSTIC CODES
$)!'./34)# #/$%
39-04/-
3/,54)/.
5P !RROW &LASH
ES
$OWN !RROW &LASH
ES
4HE GARAGE DOOR OPENER WILL NOT CLOSE AND THE LIGHTS FLASH
3AFETY REVERSING SENSORS ARE NOT INSTALLED CONNECTED OR WIRES MAY BE CUT )NSPECT SENSOR WIRES FOR A
DISCONNECTED OR CUT WIRE
4HE GARAGE DOOR OPENER WILL NOT CLOSE AND THE LIGHTS FLASH
4HERE IS A SHORT OR REVERSED WIRE FOR THE SAFETY REVERSING SENSORS )NSPECT SAFETY SENSOR WIRE AT ALL
STAPLE AND CONNECTION POINTS REPLACE WIRE OR CORRECT AS NEEDED
4HE DOOR CONTROL WILL NOT FUNCTION
4HE WIRES FOR THE DOOR CONTROL ARE SHORTED OR THE DOOR CONTROL IS FAULTY )NSPECT DOOR CONTROL WIRES AT
ALL STAPLE AND CONNECTION POINTS REPLACE WIRE OR CORRECT AS NEEDED
4HE GARAGE DOOR OPENER WILL NOT CLOSE AND THE LIGHTS FLASH
3AFETY REVERSING SENSORS ARE MISALIGNED OR WERE MOMENTARILY OBSTRUCTED 2EALIGN BOTH SENSORS TO
ENSURE BOTH ,%$S ARE STEADY AND NOT FLICKERING -AKE SURE NOTHING IS HANGING OR MOUNTED ON THE DOOR
THAT WOULD INTERRUPT THE SENSORS PATH WHILE CLOSING
$OOR MOVES Ñ CM STOPS OR REVERSES
-ANUALLY OPEN AND CLOSE THE DOOR #HECK FOR BINDING OR OBSTRUCTIONS SUCH AS A BROKEN SPRING OR
DOOR LOCK CORRECT AS NEEDED #HECK WIRING CONNECTIONS AT TRAVEL MODULE AND AT THE LOGIC BOARD
2EPLACE TRAVEL MODULE IF NECESSARY
.O MOVEMENT ONLY A SINGLE CLICK
-ANUALLY OPEN AND CLOSE THE DOOR #HECK FOR BINDING OR OBSTRUCTIONS SUCH AS A BROKEN SPRING OR
DOOR LOCK CORRECT AS NEEDED 2EPLACE LOGIC BOARD IF NECESSARY
/PENER HUMS FOR SECONDS NO MOVEMENT
-ANUALLY OPEN AND CLOSE THE DOOR #HECK FOR BINDING OR OBSTRUCTIONS SUCH AS A BROKEN SPRING OR
DOOR LOCK CORRECT AS NEEDED 2EPLACE MOTOR IF NECESSARY
$OOR COASTS AFTER IT HAS COME TO A COMPLETE STOP
0ROGRAM TRAVEL TO COASTING POSITION OR HAVE DOOR BALANCED BY A TRAINED DOOR SYSTEMS TECHNICIAN
.O MOVEMENT OR SOUND
2EPLACE LOGIC BOARD
5NABLE TO SET THE TRAVEL OR RETAIN POSITION
#HECK TRAVEL MODULE FOR PROPER ASSEMBLY REPLACE IF NECESSARY
4HE BATTERY STATUS ,%$ IS CONSTANTLY FLASHING GREEN
"ATTERY BACKUP CHARGING CIRCUIT ERROR REPLACE THE LOGIC BOARD )F APPLICABLE
