8
TROUBLESHOOTING
NOTE:
Follow these steps if any of the components of the solar kit or the gate operator fail to operate properly.
FOR TECHNICAL SUPPORT CALL OUR TOLL FREE NUMBER:
1-800-528-2806
MAINTENANCE
The glass of the solar panel(s) should be cleaned monthly to keep the panels operating at peak performance. Debris or dirt on the
surface will diminish or completely obstruct the panels’ ability to charge the operator.
NOTE:
If panel(s) become damaged in any way, they must be replaced.
SYMPTOM
SOLUTION
OPERATOR DOES NOT POWER UP
WHEN SOLAR PANEL IS CONNECTED.
1.
Too cloudy or dark.
There may not be enough sunlight to power up the operator. If the
solar panel is not casting a shadow, there is not enough sunlight to power the operator.
2.
Solar panel is obstructed.
Check the orientation and position of the solar panel to make
sure it is facing south. Make sure the glass of the panel is clean and free of debris.
3.
Wire disconnected.
Recheck the wiring and make sure that the panel is connected to the
solar input on the control board. If multiple panels are used, make sure they are wired up
in parallel with red wires connected to red wires and black wires connected to black wires.
OPERATOR POWERS UP BUT DOES NOT
RUN PROPERLY.
1.
Batteries are not connected.
The system requires the batteries to run. Make sure there is
a connection at the battery and the control board.
2.
Batteries are low.
Make sure that the batteries are fully charged. It may require a full day
of bright sunlight to recover discharged batteries with the solar panel.
3.
Obstruction sensed.
Make sure that all safety inputs are clear. Make sure that no cables or
other obstructions are preventing the gate(s) from moving freely.
OPERATOR WORKS FINE FOR SEVERAL
WEEKS OR MONTHS BUT THEN
BATTERIES DIE.
1.
Batteries not being charged
. Make sure the solar panel is facing south and free of all
obstructions throughout the day. Make sure the panel is clean of debris and connected
correctly to the control board.
2.
Operator is over used.
Consult the cycles/day chart in the gate operators owner's manual
to determine if the operator is being over cycled based on the number of solar panels
being used. It may be necessary to add a second panel.
3.
Batteries are old.
As batteries age, their ability to store energy decreases. Batteries
typically must be changed every 3 to 5 years, depending on usage, temperature, and other
factors.
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