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CHAMBERLAIN

®

 SERVICE 

IS ON CALL

OUR LARGE SERVICE ORGANIZATION 

SPANS AMERICA

INSTALLATION AND SERVICE INFORMATION 

IS AS NEAR AS YOUR TELEPHONE.

SIMPLY DIAL OUR TOLL FREE NUMBER:

1-800-528-9131

www.chamberlain-diy.com

For professional installation, parts and service,

 

contact your local CHAMBERLAIN dealer. Look for 
him in the Yellow Pages, or call our Service number 
for a list of dealers in your area.

HOW TO ORDER

REPAIR PARTS

Selling prices will be furnished on request or parts 
will be shipped at prevailing prices and you will be 
billed accordingly.

WHEN ORDERING REPAIR PARTS, ALWAYS GIVE 

THE FOLLOWING INFORMATION:

• PART NUMBER

• PART NAME

• MODEL NUMBER

ADDRESS ORDERS TO:

THE CHAMBERLAIN GROUP, INC.

Technical Support Group

6050 S. Country Club Road

Tucson, Arizona 85706

SERVICE INFORMATION TOLL FREE NUMBER:

1-800-528-9131

 

© 2011, The Chamberlain Group, Inc.

114A4320 

All Rights Reserved

CHAMBERLAIN

®

 ONE YEAR LIMITED WARRANTY

6 YEAR MOTOR LIMITED WARRANTY

The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is 
originally installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase [and 
that the motor is free from defect in materials and/or workmanship for a period of 6 years from the date of purchase]. The proper 
operation of this product is dependent on your compliance with the instructions regarding installation, operation, maintenance and 
testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, 
toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You 
will be advised of shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase 
receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are 
confi rmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you 
and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE YEAR LIMITED 
WARRANTY PERIOD SET FORTH ABOVE [EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE 
LIMITED IN DURATION TO THE 6 YEAR LIMITED WARRANTY PERIOD FOR THE MOTOR], AND NO IMPLIED WARRANTIES WILL 
EXIST OR APPLY AFTER SUCH PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so the 
above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED 
BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE 
REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR 
CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS 
INSTALLED FOR NON-RESIDENTIAL USE.

THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE 
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. 
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT 
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU. 

UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING 
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH 
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED 
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS 
PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or 
exclusion may not apply to you. This limited warranty gives you specifi c legal rights, and you may also have other rights which vary 
from state to state.

Summary of Contents for PD432DM 1/2 HP Owners

Page 1: ...er s Manual Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless The Protector System is connect...

Page 2: ...sten the rail to the motor unit and install the trolley 10 Attach the rail brackets 11 Installation 11 26 Installation safety instructions 11 Determine the header bracket location 12 Install the heade...

Page 3: ...disable locks BEFORE installing and operating the opener ONLY operate garage door opener at 120V 60 Hz to avoid malfunction and damage Sectional Door One Piece Door Preparing your garage door Before y...

Page 4: ...where it meets the oor Any gap between the oor and the bottom of the door must not exceed 1 4 6 mm Otherwise the safety reversal system may not work properly See Adjustment Step 3 Floor or door shoul...

Page 5: ...r or the garage door MUST be repaired to eliminate the gap ONE PIECE DOOR WITHOUT TRACK ONE PIECE DOOR WITH TRACK Header Wall FINISHED CEILING Support bracket fastening hardware is required See page 1...

Page 6: ...te Carton Inventory UP CE ILING MOUN T ONL Y LOCK LIGHT SECURITY 1 Button Remote Control 2 Multi Function Door Control Panel Remote Control Visor Clip Motor Unit with 2 Light Lenses Door Bracket Heade...

Page 7: ...Pin 5 16 x1 1 Rope Screw 6ABx1 1 4 2 Screw 6 32x1 2 Hex Bolt 5 16 18x7 8 4 Lock Washer 5 16 6 Insulated Staples 30 Wing Nut 1 4 20 2 Ring Fastener 3 Nut 5 16 18 6 Handle Hardware Inventory Separate al...

Page 8: ...rail has a black gear on one end The header rail has a black plastic rack inside the rail on the screw The remaining section is the center rail NOTE Use caution when handling the center rail section T...

Page 9: ...ction Figure 3 6 Place the c clip onto the long journal shaft center rail to ensure that the sleeve does not slide Figure 4 7 Slide the center rail so that the center rail and rail brace holes are ali...

Page 10: ...motor unit bracket until the coupling ts securely over the motor unit sprocket 4 Align the four bolt holes in the rail with those in the motor unit bracket Insert four 1 4 20x7 16 hex bolts Tighten se...

Page 11: ...ORE installing opener 4 Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement 5 Install garage door opener 7 feet 2 13 m or more above oor 6 Mo...

Page 12: ...r the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 13 for ceiling installation To prevent possib...

Page 13: ...the vertical set of bracket holes do not use the holes designated for ceiling mount Drill 3 16 pilot holes and fasten the bracket securely to a structural support with the hardware provided HARDWARE...

Page 14: ...e rail to clear the spring Position the header rail bracket against the header bracket Align the bracket holes and join with a clevis pin 5 16 x2 3 4 as shown Spacer can be installed on either side of...

Page 15: ...designed to clip onto the track of sectional garage doors without additional hardware If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such...

Page 16: ...oor Attach brackets to wall with lag screws Not provided If using extension brackets or wood blocks adjust right and left assemblies to the same distance out from the mounting surface Make sure all d...

Page 17: ...e rail at the door header see Figure 6 2 Run the wires through wire clip at the top of the rails NOTE If your access door is near the garage door you may choose to install the door control at this tim...

Page 18: ...ction or panel hits the trolley when you raise the door pull down on the trolley release arm to disconnect inner and outer sections Slide the outer trolley toward the motor unit The trolley can remain...

Page 19: ...ock washers and nuts 6 Check to make sure the rail is centered over the door or in line with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually...

Page 20: ...motor unit above the terminal block on the back panel Figure 4 5 Strip 7 16 11 mm of insulation from each set of bell wires Connect bell wires to the quick connect terminals as follows white to white...

Page 21: ...lease arm of the outer trolley Adjust rope length so the handle is 6 feet 1 83 m above the oor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overh...

Page 22: ...NT WIRING CONNECTION Green Ground Screw Ground Tab Ground Wire White Wire White Wire Black Wire Black Wire TROUBLESHOOTING THE SAFETY REVERSING SENSORS 1 If the sending eye indicator light does not gl...

Page 23: ...r the vertical brace 2 pieces of angle iron are used to create a U shaped support The best solution is to check with your garage door manufacturer for an opener installation door reinforcement kit NOT...

Page 24: ...of Door Optional Placement Optional Placement Nut 5 16 18 Carriage Bolt 5 16 x2 Not Provided Lock Washer 5 16 ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on...

Page 25: ...2 Bring arm sections together Find two pairs of holes that line up and join sections Select holes as far apart as possible to increase door arm rigidity Figure 3 Hole alignment alternative If holes in...

Page 26: ...trolley will travel to the fully closed position Figure 5 Figure 6 Manually close the door and lift the door arm to the trolley The arm should touch the trolley just ahead of the door arm connector ho...

Page 27: ...ment Step 2 If the door does not close completely Increase down travel Turn the down limit adjustment screw counterclockwise One turn equals 2 5 cm of travel If door still won t close completely try l...

Page 28: ...by turning the control clockwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the...

Page 29: ...nt of the opener ADJUSTMENT STEP 4 Test The Protector System Press the remote control push button to open the door Place the opener carton in the path of the door Press the remote control push button...

Page 30: ...will operate with up to eight Security remote controls and one Security Keyless Entry System If you purchase a new remote or if you wish to deactivate any remote follow the instructions in the Progra...

Page 31: ...or 2 seconds The push button light will stop ashing The Lock feature will also turn off whenever the learn button on the motor unit panel is activated Lock Button Light Button Push Button To Open the...

Page 32: ...TERY To prevent possible SERIOUS INJURY or DEATH NEVER allow small children near batteries If battery is swallowed immediately notify doctor To reduce risk of re explosion or chemical burn Replace ONL...

Page 33: ...ill not activate your door check diagnostic LED for ashes on motor unit then refer to Diagnostic Chart on the following page 3 My door reverses for no apparent reason Repeat safety reverse test after...

Page 34: ...wires at door control touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and...

Page 35: ...two clicks will be heard 1 Press and release the learn button on the motor unit The learn indicator light will glow steadily for 30 seconds 2 Within 30 seconds press and hold the button on the hand h...

Page 36: ...l entry PIN not the last temporary PIN then press and hold the button The opener light will blink three times Release the button 2 Press the temporary 4 digit PIN you have chosen then press ENTER The...

Page 37: ...ontrol 3 10A20 3V 2032 Lithium battery 4 29B137 Visor clip 5 41A2828 Emergency release rope handle assy 6 41B4494 1 2 Conductor bell wire white white red 7 41A4353 Header bracket w clevis pin fastener...

Page 38: ...ck w screws 5 41D4671 Limit switch assembly 6 41A6241 Motor drive assembly 6a 20B21 1 Drive belt 7 41C4672 Screw drive RPM kit KEY PART NO NO DESCRIPTION 8 41A4837 1 Worm gear and retainer 9 41A6635 L...

Page 39: ...ur home 956D 3 Button Mini Remote Control with SECURITY With key ring and fastening strip 1702LMC Outside Quick Release Required for a garage with NO access door CLLAD Remote Light Control Enables hom...

Page 40: ...are con rmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or repla...

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