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HAVING A PROBLEM?

1.

  

My door will not close and the light bulbs blink on 
my motor unit:

 The safety reversing sensor must be 

connected and aligned correctly before the garage door 
opener will move in the down direction.

 • 

 

Verify the safety sensors are properly installed, aligned 
and free of any obstructions. Refer to 

Installation Step 

10: Install The Protector System

®

.

 • 

 

Check diagnostic LED for flashes on the motor unit 
then refer to the 

Diagnostic Chart 

on the following 

page.

2.

 

My remotes will not activate the door:

 • 

 

Verify your door control is not blinking. If it is blinking, 
deactivate the Lock Mode following the instructions for 

Using the Wall Mounted Door Control.

 • 

 

Reprogram remotes following the programming 
instructions. Refer to 

Programming

 • 

 

If remote will still not activate your door, check 
diagnostic LED for flashes on motor unit then refer to 

Diagnostic Chart

 on the following page.

3.  My door reverses for no apparent reason:

 Repeat 

safety reverse test after adjustments to force or travel 
limits. The need for occasional adjustment for the force 
and limit settings is normal. Weather conditions in 
particular can affect door travel.

 • 

 

Manually check door for balance or any binding 
problems. 

 • 

Refer 

to 

Adjustment Step 2, Adjust the Force.

4.  My door reverses for no apparent reason after fully 

closing and touching the floor:

 Repeat safety reverse 

test after adjustments to force or travel limits. The need 
for occasional adjustment for the force and limit settings 
is normal. Weather conditions in particular can affect 
door travel.

 • 

 

Refer to 

Adjustment Step 1, Adjust the UP and DOWN 

Travel Limits.

 Decrease down travel by turning down 

limit adjustment screw clockwise.

5. My lights will not turn off when door is open:

 • 

 

The garage door opener is equipped with a security 
light feature. This feature activates the light on when 
the safety sensor beam has been obstructed. Refer to 
Operation section; 

Using the

 

Wall Mounted Door 

Control, Light Feature.

Receiving Eye Safety Reversing
Sensor (Green Indicator Light)

Sending Eye Safety Reversing
Sensor (Amber Indicator Light)

6. My motor unit hums briefly:

 • 

 

First verify that the trolley is against the stop bolt.

 • 

 

Release the door from the opener by pulling the 
Emergency Release Rope.

 • 

 

Manually bring the door to a closed position.

 • 

 

Loosen the chain by adjusting the 

outer nut

 4 to 5 

turns. This relieves the tension.

 • 

 

Run the motor unit from the remote control or door 
control. The trolley should travel towards the door and 
stop. If the trolley re-engages with the door, pull the 
Emergency Release Rope to disengage.

 • 

 

Decrease the UP travel by turning the UP Travel 
adjustment screw 2 full turns

 away 

from 

the arrow.

 • 

 

Re-tighten the outer nut so the chain is a 
1/2" (13 mm) above the base of the rail. (When the 
door is reconnected and closed, the chain will sag. 
This is normal.)

 • 

 

If the trolley does not move away from the bolt, repeat 
the steps above.

Bell Wire

Safety Reversing Sensor

KG 

KG 

"Learn"
 Button
 LED or
  Diagnostic
      LED 

Summary of Contents for Elite 3575S

Page 1: ...Manual Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected a...

Page 2: ...r opener 29 Having a problem 30 Diagnostic chart 31 Smart Control Panel messages 32 Programming 33 34 To add or reprogram a hand held remote control 33 To erase all codes 33 3 Button remotes 33 To add...

Page 3: ...lement Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or...

Page 4: ...on of your opener Access Door Safety Reversing Sensor Safety Reversing Sensor Slack in chain tension is normal when garage door is closed Gap between floor and bottom of door must not exceed 1 4 6 mm...

Page 5: ...Transmitter Visor Clip Door Bracket SECURITY 3 Button Remote Control Model 373P 1 The Protector System 2 Safety Reversing Sensors 1 Sending Eye and 1 Receiving Eye with 2 Conductor White White Black...

Page 6: ...serious damage to the opener Cut tape from T rail chain and styrofoam REMOVE STYROFOAM ASSEMBLY STEP 2 Attach the Chain Spreader Attach chain spreader to the motor unit with two screws Position chain...

Page 7: ...e risk of SEVERE INJURY or DEATH 1 READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS 2 Install garage door opener only on properly balanced and lubricated garage door An improperly balanced d...

Page 8: ...the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 9 for ceiling installation To prevent possible...

Page 9: ...age Door Header Wall Garage Door UP CEILING MOUNT ONLY Wall Mounting Holes Optional Wall Mounting Holes The nail hole is for positioning only You must use lag screws to mount the header bracket UP CEI...

Page 10: ...u ll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join...

Page 11: ...r setting an ideal door to rail distance Remove foam packaging Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place...

Page 12: ...side of the motor unit to the structural support 2 Cut both pieces of the hanging bracket to required lengths 3 Drill 3 16 pilot holes in the structural supports 4 Attach one end of each bracket to a...

Page 13: ...s ONLY Run bell wire up wall and across ceiling to motor unit Use insulated staples to secure wire in several places Do NOT pierce wire with a staple creating a short or open circuit 4 Strip 7 16 11 m...

Page 14: ...lley Adjust rope length so the handle is 6 feet 1 83 m above the floor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overhand knot NOTE If it is n...

Page 15: ...g cord Connect the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be ground...

Page 16: ...15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the...

Page 17: ...e lip hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figures 2 3 Place the bracket...

Page 18: ...lights in both the sending and receiving eyes will glow steadily if wiring connections and alignment are correct The sending eye amber indicator light will glow regardless of alignment or obstruction...

Page 19: ...epending on your door s construction Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket Drill 3 16 fastening holes Secure the door bracke...

Page 20: ...INUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Cente...

Page 21: ...re 3 Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Brin...

Page 22: ...hers 5 16 Ring Fastener Straight Arm Bolts 5 16 18x7 8 Door Bracket Clevis Pin 5 16 x1 1 4 Curved Door Arm Press the Door Control push button The trolley will travel to the fully closed position Manua...

Page 23: ...again If anything interferes with the door s upward travel it will stop If anything interferes with the door s downward travel including binding or unbalanced doors it will reverse HOW AND WHEN TO AD...

Page 24: ...kwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the minimum amount required to...

Page 25: ...bstruction and run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY...

Page 26: ...size is A19 Bulb power is 100 watts maximum Security light feature Lights will also turn on when someone walks through the open garage door With a Smart Control Panel this feature may be turned off a...

Page 27: ...sable the motion sensor when using the opener lights as working lights Otherwise they will turn off automatically if you are working beyond the sensors range Lock feature Designed to prevent operation...

Page 28: ...surface This allows the sensor to recalibrate itself Dim LED lights Replace two 3V2016 batteries with same type 3V2016 coin cells No rapid LED blinking after pressing a button Replace two 3V2016 batt...

Page 29: ...the Door Manually The door should be fully closed if possible Pull down on the emergency release handle and lift the door manually To reconnect the door to the opener press the door control push bar T...

Page 30: ...travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel Refer to Adjustment Step 1 Adjust the UP and DOWN T...

Page 31: ...ntrol touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals w...

Page 32: ...on the Smart Control Panel Pressing the Prog LEARN button again will allow the user to program an additional remote control to the opener Meaning This message will appear when the Prog learn button ha...

Page 33: ...d held Remote Control USING THE LEARN BUTTON USING THE SMART CONTROL PANEL PROGRAMMING Your garage door opener has already been programmed at the factory to operate with your hand held remote control...

Page 34: ...1 Press the four buttons for your personal entry PIN not the last temporary PIN then press and hold the button The opener light will blink three times Release the button 2 Press the temporary 4 digit...

Page 35: ...nel 2 373P 3 button remote 3 10A19 3V2016 lithium battery led and opener 4 10A33 3V2450 lithium battery proximity switch 5 29C151 Remote control visor clip 6 41A2828 Emergency release rope handle asse...

Page 36: ...1344 Light socket 7 108D79 Lens 8 30B652 Capacitor 9 41A3150 Terminal block w screws 10 41D5563 1 Universal replacement motor bracket assembly Complete with Motor worm bracket gear case bearing assemb...

Page 37: ...can be closed by pressing only the ENTER button if the one button close feature has been activated 378LM SECURITY 3 Button Mini Remote Control With key ring and fastening strip Surge Protector The Gar...

Page 38: ...38 NOTES...

Page 39: ...39 NOTES...

Page 40: ...nfirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or replaced w...

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