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13

INSTALLATION STEP 6

Install the Door Control

Locate door control within sight of door, at a minimum 
height of 5' (1.5 m) where small children cannot reach, 
away from moving parts of door and door hardware. If 
installing into drywall, drill 5/32" holes and use the anchors 
provided. For pre-wired installations (as in new home 
construction), it may be mounted to a single gang box 
(Figure 1).

NOTE: 

The functional temperature range of the door 

control is between -4° F (-20° C) and 122° F (50° C). 
Scroll speed of display is slower at lower temperatures 
although the door control remains fully functional.

CAUTION: 

Continuous exposure of the door control 

to temperatures below -22° F (-30° C) may damage the 
LCD screen.

SPECIAL NOTE:

 Only one 398LM can be connected to 

each garage door opener. If additional wall controls are 
desired to operate the same garage door opener, it is 
recommended to use model 378LM wireless wall control 
as the secondary door control. 

1.  Strip 7/16" (11 mm) of insulation from one end of bell 

wire and connect to the two screw terminals on back of 
door control by color: white wire to the W (2) and white/
red wire to the R (1) (Figure 2).

2.  Remove push bar cover by gently prying at the lower/

middle portion of the cover with a small flat-head 
screwdriver. Fasten with 6AB x 1-1/4" self-tapping 
screws (drywall installation) or 6-32 x 1" machine 
screws (into gang box) as follows:

 • 

 

Install bottom screw, allowing 1/8" (3 mm) to protrude 
above wall surface.

 • 

 

Position bottom of door control on screw head and 
slide down to secure. Adjust screw for snug fit.

 • 

 

Drill and install top screw with care to avoid cracking 
plastic housing. 

Do NOT overtighten.

 

 • 

 

Replace cover by inserting top tabs first and then snap 
cover in place.

3.  

(For standard installations ONLY)

 Run bell wire up 

wall and across ceiling to motor unit. Use insulated 
staples to secure wire in several places. Do NOT pierce 
wire with a staple, creating a short or open circuit.

4.  Strip 7/16" (11 mm) of insulation from end of bell wire. 

Connect bell wire to the quick-connect terminals on the 
motor unit: white to white and white/red to red
(Figure 2).

NOTE:

 If you have any trouble with the operation of the 

buttons, loosen the top mounting screw. DO NOT connect 
power and operate the opener at this time.The trolley will 
travel to the full open position but will not return to the 
close position until the sensor beam is connected and 
properly aligned.

To prevent possible SERIOUS INJURY or DEATH from 
electrocution:
•  Be sure power is not connected BEFORE installing door 

control.

•  Connect ONLY to 24 VOLT low voltage wires. 
To prevent possible SERIOUS INJURY or DEATH from a closing 
garage door:
•  Install door control within sight of garage door, out of reach 

of children at a minimum height of 5 feet (1.5 m) and away 
from ALL moving parts of door.

•  NEVER permit children to operate or play with door control 

push buttons or remote control transmitters.

•  Activate door ONLY when it can be seen clearly, is properly 

adjusted and there are no obstructions to door travel.

•  ALWAYS keep garage door in sight until completely closed. 

NEVER permit anyone to cross path of closing garage door.

Drywall Anchors

Insulated
Staples 

Screw 6ABx1-1/4"
(standard installation)

Screw 6-32x1" 
(pre-wired)

HARDWARE SHOWN ACTUAL SIZE

Strip wire 7/16"

7/16" (11 mm)

Red

Grey

White

Quick-Connect
Terminals

Antenna 

To release or insert wire,
push in tab with
screwdriver tip

Door Control
Connections

Push Bar

Light 
Button

Lock
Button

Door
Control
Terminal
Screws

(BACK VIEW)

W

2

R
1

2-Conductor
Bell Wire

LOCK

LOCK

Figure 2

PRE-WIRED INSTALLATION

REMOVE & REPLACE COVER

To Replace Insert 
Top Tabs First

Push Bar Cover

24 Volt Bell Wire

LOCK

LIGHT

LOCK

LIGHT

Figure 1

Summary of Contents for Elite 3575S

Page 1: ...Manual Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected a...

Page 2: ...r opener 29 Having a problem 30 Diagnostic chart 31 Smart Control Panel messages 32 Programming 33 34 To add or reprogram a hand held remote control 33 To erase all codes 33 3 Button remotes 33 To add...

Page 3: ...lement Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or...

Page 4: ...on of your opener Access Door Safety Reversing Sensor Safety Reversing Sensor Slack in chain tension is normal when garage door is closed Gap between floor and bottom of door must not exceed 1 4 6 mm...

Page 5: ...Transmitter Visor Clip Door Bracket SECURITY 3 Button Remote Control Model 373P 1 The Protector System 2 Safety Reversing Sensors 1 Sending Eye and 1 Receiving Eye with 2 Conductor White White Black...

Page 6: ...serious damage to the opener Cut tape from T rail chain and styrofoam REMOVE STYROFOAM ASSEMBLY STEP 2 Attach the Chain Spreader Attach chain spreader to the motor unit with two screws Position chain...

Page 7: ...e risk of SEVERE INJURY or DEATH 1 READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS 2 Install garage door opener only on properly balanced and lubricated garage door An improperly balanced d...

Page 8: ...the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 9 for ceiling installation To prevent possible...

Page 9: ...age Door Header Wall Garage Door UP CEILING MOUNT ONLY Wall Mounting Holes Optional Wall Mounting Holes The nail hole is for positioning only You must use lag screws to mount the header bracket UP CEI...

Page 10: ...u ll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join...

Page 11: ...r setting an ideal door to rail distance Remove foam packaging Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place...

Page 12: ...side of the motor unit to the structural support 2 Cut both pieces of the hanging bracket to required lengths 3 Drill 3 16 pilot holes in the structural supports 4 Attach one end of each bracket to a...

Page 13: ...s ONLY Run bell wire up wall and across ceiling to motor unit Use insulated staples to secure wire in several places Do NOT pierce wire with a staple creating a short or open circuit 4 Strip 7 16 11 m...

Page 14: ...lley Adjust rope length so the handle is 6 feet 1 83 m above the floor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overhand knot NOTE If it is n...

Page 15: ...g cord Connect the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be ground...

Page 16: ...15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the...

Page 17: ...e lip hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figures 2 3 Place the bracket...

Page 18: ...lights in both the sending and receiving eyes will glow steadily if wiring connections and alignment are correct The sending eye amber indicator light will glow regardless of alignment or obstruction...

Page 19: ...epending on your door s construction Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket Drill 3 16 fastening holes Secure the door bracke...

Page 20: ...INUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Cente...

Page 21: ...re 3 Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Brin...

Page 22: ...hers 5 16 Ring Fastener Straight Arm Bolts 5 16 18x7 8 Door Bracket Clevis Pin 5 16 x1 1 4 Curved Door Arm Press the Door Control push button The trolley will travel to the fully closed position Manua...

Page 23: ...again If anything interferes with the door s upward travel it will stop If anything interferes with the door s downward travel including binding or unbalanced doors it will reverse HOW AND WHEN TO AD...

Page 24: ...kwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the minimum amount required to...

Page 25: ...bstruction and run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY...

Page 26: ...size is A19 Bulb power is 100 watts maximum Security light feature Lights will also turn on when someone walks through the open garage door With a Smart Control Panel this feature may be turned off a...

Page 27: ...sable the motion sensor when using the opener lights as working lights Otherwise they will turn off automatically if you are working beyond the sensors range Lock feature Designed to prevent operation...

Page 28: ...surface This allows the sensor to recalibrate itself Dim LED lights Replace two 3V2016 batteries with same type 3V2016 coin cells No rapid LED blinking after pressing a button Replace two 3V2016 batt...

Page 29: ...the Door Manually The door should be fully closed if possible Pull down on the emergency release handle and lift the door manually To reconnect the door to the opener press the door control push bar T...

Page 30: ...travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel Refer to Adjustment Step 1 Adjust the UP and DOWN T...

Page 31: ...ntrol touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals w...

Page 32: ...on the Smart Control Panel Pressing the Prog LEARN button again will allow the user to program an additional remote control to the opener Meaning This message will appear when the Prog learn button ha...

Page 33: ...d held Remote Control USING THE LEARN BUTTON USING THE SMART CONTROL PANEL PROGRAMMING Your garage door opener has already been programmed at the factory to operate with your hand held remote control...

Page 34: ...1 Press the four buttons for your personal entry PIN not the last temporary PIN then press and hold the button The opener light will blink three times Release the button 2 Press the temporary 4 digit...

Page 35: ...nel 2 373P 3 button remote 3 10A19 3V2016 lithium battery led and opener 4 10A33 3V2450 lithium battery proximity switch 5 29C151 Remote control visor clip 6 41A2828 Emergency release rope handle asse...

Page 36: ...1344 Light socket 7 108D79 Lens 8 30B652 Capacitor 9 41A3150 Terminal block w screws 10 41D5563 1 Universal replacement motor bracket assembly Complete with Motor worm bracket gear case bearing assemb...

Page 37: ...can be closed by pressing only the ENTER button if the one button close feature has been activated 378LM SECURITY 3 Button Mini Remote Control With key ring and fastening strip Surge Protector The Gar...

Page 38: ...38 NOTES...

Page 39: ...39 NOTES...

Page 40: ...nfirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or replaced w...

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