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Featuring MyQ

®

Technology:

This Users Guide will help get the most from your Chamberlain MyQ

®

enabled Opener

when using a smartphone, tablet or computer to monitor and control your garage door

opener.

The MyQ

®

Gateway System will operate with CHAMBERLAIN products identified as MyQ

®

ENABLED.

MyQ

®

Gateway is an accessory feature and openers will operate as normal with remote controls, whether the MyQ

®

Gateway is connected or not.

The Internet Gateway System:

is designed to operate with Chamberlain Sectional and Rolling Garage Door

openers, and all the SAFETY INSTRUCTIONS detailed in the OPENER HANDBOOK need to be observed.

Unattended Operation:

The Gateway System allows operating the door via an internet enabled product, without

visual monitoring. Never allow anyone to pass through, or leave obstacles in the area of a moving garage door.

Persons, pets and vehicles should remain clear until the door has completely stopped.

• Automatic door:

The door may operate unexpectedly, therefore do not allow anything to stay in the path of the

door.

• Safety Beams:

For SAFE operation of the door, Safety Beams MUST BE INSTALLED (refer section 23) and be

fully functional. The door will not operate if the Safety Beams are not functional.

Do not allow children

to play near the door, or with any door controls, including remotes, Smartphones, Tablets or

any internet device that has a Chamberlain MyQ

®

app installed.

• Power Pack:

It is important to use the AC/DC PowerPack supplied with the product. If the power pack is damaged

or becomes unserviceable, it must be replaced with an ANZ Compliant product, of the same electrical performance.

INSTALLATION INSTRUCTIONS

A . BEFORE YOU BEGIN:

you must have -

• A MyQ enabled garage door opener

• A home router, with an active broadband Internet connection

• Internet Gateway Kit (contents are listed below)

• MyQ

®

Internet Gateway Module CIGBUAU

• 5V DC Power Pack

• Ethernet cable

• 774AML Obstruction Detection Safety Beams

• MyQ

®

Quick Start Guide

• Chamberlain Internet Gateway Installer/Users Guide

B. INSTALLATION PROCESS:

• Garage Door opener:

Install the Chamberlain Garage Door Opener to a fully functional door using the Installation Instructions supplied

with the product.

• Obstruction Detection Safety Beams:

Install the Obstruction Detection Safety Beams supplied with the MyQ

®

Gateway kit, using the Installation

Instructions supplied with the product.

Note:

The Safety Beams must be installed and operational for MyQ

®

to function.

MyQ

®

Gateway:

Connect & create the MyQ

®

Gateway using the following process.

CHAMBERLAIN MYQ GATEWAY INSTALLION & USER GUIDE

17

MYQ GATEWAY INSTALLATION

WARNING:

Important Safety Instructions:

To prevent possible serious injury/death, or property damage read and follow all instructions carefully.

Summary of Contents for CR700MYQ

Page 1: ...contains IMPORTANT SAFETY information DO NOT PROCEED WITH THE INSTALLATION UNTIL READING THE INSTRUCTIONS THOROUGHLY Garage Roller Door Opener Installation and Operating Instructions Owners Copy Pleas...

Page 2: ...Warranty Registration Register your warranty at chamberlaindiy com au warranty or chamberlaindiy co nz warranty...

Page 3: ...the following instructions may result in serious injury or property damage Read and follow all instructions carefully The garage door opener is designed and tested to offer safe service provided it is...

Page 4: ...ill bit 6 Philips head screwdriver 7 Marker pen 8 Rope DOOR REQUIREMENTS 3 Ensure that there is at least 45 mm from the edge of the curtain to the edge of the bracket If the roller door drum wheel is...

Page 5: ...rogram UP indicator 3 Diagnostic code indicator Number 2 7 Control Button Used to activate the door when remote controls are not available Open Stop Close 8 Courtesy Light turns on during operation an...

Page 6: ...the door as shown If the door curtain does not have a handle you will need to follow these instructions Use a marker pen to mark the two hole positions Drill two 5 5 mm holes through the two marked po...

Page 7: ...d down firmly the opener will make a clicking noise To re engage the opener Pull the release cord down firmly the opener will make a clicking noise Disable all locks and remove any ropes connected to...

Page 8: ...6 LEFT RIGHT HAND INSTALLATION 11 LEFT handing must be changed during limit setting refer to section 13 RIGHT factory default setting Inside garage looking out...

Page 9: ...Bolt and door mounting bracket from the wall Install the opener Slide the opener over the door axle and engage the drive legs into the door drum wheel either side of a spoke Refit the door mounting br...

Page 10: ...d setting LED 2 will flash and for Left Hand setting LED 1 will flash 2 To change to the opposite setting simply press the S button and the opposite LED will flash 3 When the correct hand setting is s...

Page 11: ...less than 1 5 m out of the reach of children Read the safety instructions page 1 for further details concerning safety FIXING WARNING LABELS Operate the door in the down direction The door must rever...

Page 12: ...rage door and at a height of no greater than 100 mm off the garage floor The brackets are designed to be used for Wall or Floor fixing with a variety of hole combinations to achieve the desired result...

Page 13: ...ty Beams Normal Operation Red leds ON constantly Low standby Mode Red leds OFF Leds activate when door moves Safety Beams misaligned Red leds FLASH Safety Beams obstructed Red leds FLASH For further d...

Page 14: ...door or with any door controls including remotes Smartphones Tablets or any internet device that has a Chamberlain MyQ app installed Power Pack It is important to use the AC DC PowerPack supplied wit...

Page 15: ...It is easy to do from a computer or your internet enabled smartphone or tablet See step 3 for downloading the Chamberlain MyQ app and steps 5 and 6 for using the app To add the Chamberlain Internet Ga...

Page 16: ...See Creating a Passcode below Default Chamberlain MyQ App Security Settings Launching App high security is initially set to ON You must enter your email and password credentials every time the app is...

Page 17: ...ted if you logout restarting the app will require the creation of a new passcode Add delete rename a device a garage door opener Go to Places tap the gear in the upper left corner of the screen To Add...

Page 18: ...passcode PIN you must enter this twice The 4 digit passcode now replaces email and password for security Add delete rename a device a garage door opener Go to Places tab Menu button Manage Places Sele...

Page 19: ...d only when ALERTS are activated Gateway Diagnostics Status LEDs What do the LEDs on the Chamberlain Internet Gateway signify The GREEN LED must be on continuously after power and network connections...

Page 20: ...DN buttons for 3 seconds When the Courtesy light flashes TWICE release both buttons Press and release the P button to accept this setting Auto close is NOT recommended for households with young child...

Page 21: ...but a closed door cannot be OPENED to the pre set position To activate the ventilation mode 1 Start with the door fully CLOSED figure 1 Drive the opener UP and stop at the position required for you wi...

Page 22: ...ton on the opener until the courtesy light flashes twice and continue holding for approximately 8 seconds until the courtesy light flashes twice again 2 Release the button all remote codes are now era...

Page 23: ...nsion 15 kg Max door area 16 m2 Standby Power 1watt Drive DC gear motor permanent lubrication Max Drum Rotations 41 2 Memory Registers 64 Operating Frequency 433 30 433 92 434 54 MHz Operating Tempera...

Page 24: ...larity of the battery Assemble the transmitter again following the steps in reverse REPLACE BATTERIES IN REMOTES To prevent SERIOUS INJURY OR DEATH observe the following instructions for the battery N...

Page 25: ...pair the door 7 The LED Indicators on the control panel are flashing in sequence Check the diagnostic code on page 24 25 8 The door opens but will not close or reverses while closing Is something obst...

Page 26: ...t would interrupt the sensors path while closing No RPM pulses have been detected Check the door manually for balance binding or obstructions Internally the possible cause may be the motor logic board...

Page 27: ...pliance with the instructions regarding specifications installation operation maintenance and testing of the Unit or of any product with which the Unit is used 2 any attempt by a person other than a P...

Page 28: ...amberlain Group Inc TM Trademark of The Chamberlain Group Inc Registered Trademark of The Chamberlain Group Inc Warranty Registration Register your warranty at chamberlaindiy com au warranty or chambe...

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