6
Troubleshooting
ENGLISH
19 Interruttore principale
20 Presa di collegamento alla rete elettrica
21 Slot per PC Card tipo II
22 Slot per scheda di memoria Compact
Flash
23 Ethernet 10/100 Base-T
24 2 interfacce USB Master per tastiera,
scanner o pen drive
25 Interfaccia USB High Speed
26 Interfaccia seriale RS-232
Figura 3 Collegamenti
2
Installazione
ITALIANO
19
20
21
22
23
24
25
26
31
20
Error message
Cause
Remedy
No SMTP server
The printer is configured for SMTP, but
there is no SMTP server, or the SMTP
server is not currently available.
Switch off SMTP in the configuration.
Caution!
Disable sending a warning by
e-mail (EAlert).
Please contact your network administrator.
No Timeserver
Timeserver is selected in the configu-
ration, but there is no Timeserver, or the
Timeserver is not currently available.
Switch off Timeserver in the configuration.
Please contact your network administrator.
Out of paper
Media has run out
Load media.
Check paper feed.
Out of ribbon
Ribbon has run out
Insert new ribbon.
Ribbon damaged during printing
Cancel current print job.
Change the print head temperature via driver
(darkness option).
Clean the print head
5.3 on page 17
Install ribbon
Restart print job.
Protocol error
Printer has received an unknown or invalid
command from the computer.
Press the
pause
key to skip the command or
press the
cancel
key to cancel the print job.
Read error
Read error when reading from the memory
card
Check data of the card.
Backup data, reformat card.
Remove ribbon
Ribbon is loaded although the printer is set
to direct thermal printing
Set the printer to "Thermal transfer" via
driver.
Structural err.
Error in the file list of the memory card, data
access is uncertain.
Format memory card.
Unknown card
Card not formatted,
Type of card not supported
Format card, use different type of card.
USB error
Device stalled
A USB device has been detected, but it is
not working.
Do not use the USB device.
USB error
Too much current
The USB device consumes too much
current.
Do not use the USB device.
USB error
Unknown device
Failure to detect USB device
Do not use the USB device.
Voltage error
Hardware error
Switch the printer off and then on.
If error recurs call Cembre.
Voltage at failure is shown. Please note.
Write error
Hardware error
Repeat the write process, reformat card.
Write protected
PC card write protection is activated.
Deactivate write protection.
Wrong revision
Firmware not compatible with the hardware
version
X
please contact Cembre
Table 7 Error Messages and fault correction
