Cecilware Radiance 10 Technical & Service Manual Download Page 29

Radiance Technical Service Manual

Cecilware

®

29

Maintenance (continued)

Factory Software Installation Process 
(For Grindmaster Cecilware technician reference
only)

Boot Loader Install

1. Turn off power to dispenser.
2.  Remove access panel on back side of door (4

screws).

3.  Locate PGM/DEBUG module on Kestrel board

(Control Board) (Slightly left and slightly above
center). There is a white button next to it.

4.  Plug in Boot Loader device, aligning red stripe with

Pin 1 (top right as you are looking at board).

5.  Turn on power to dispenser.
6.  Press and release UP arrow on Boot Loader.
7.  Wait until steady green light on pass/fail on Boot

Loader. Also red and green lights will oscillate on
board.

8.  Turn off power to dispenser.
9.  Push and hold PRGM button which is located on

Kestrel board just to the right of the PGM/DEBUG
module. Turn on power to unit. Hold button in until
lights comes on. Leave USB drive in place until red
and green lights on board flash.

10.  Turn off power to dispenser.
11. Remove USB drive.
12. Turn on power to dispenser.

Download file explorer

1. Using USB keyboard with touchpad or mouse,

connect to local Wi-Fi using Android Apps + Settings
+ Wi-Fi. Use the Wi-Fi USB Port. (See previous
instructions 

Wi-Fi Connection, To change the Wi-

Fi password

for more detail.)

2. Set up email address.
3. Go to Google Play Store. Sign in with email address.
4. Search (using hourglass shape at top right corner)

for ES File Explorer File Manager.

5. Install ES File Explorer File Manager.
6. Turn off power to dispenser.

Configure Android board

1. Temporarily remove Wi-Fi dongle from a USB port

on the board (appearance is similar to a cordless
mouse dongle).

2. Attach USB drive to that open USB port.
3. Open ES File Explorer. Navigate to USB drive which

is called Udisk.

4. Open Grindmaster Client install folder. Double click

to install.

5. Enter information in form, including MAC address

of Kitchen Brains KA box.

6. Turn off power to unit, remove USB drive, reinstall

Wi-Fi dongle and reinstall panel.

Tank control board programming

1. Turn off power to dispenser.
2. Remove drain pan.
3. Remove backsplash (2 screws).
4. Locate cube in center of unit on bottom. On the

front side of the cube is the Tank Control Board. On
that board is a module labeled ISP HEADER.

5. Connect Tank control board programmer to ISP

HEADER, aligning red stripe to pin 1 which is
located at top right corner.

6. Turn on power to dispenser.
7. Push and release button on programmer. A light on

the board will flash green.

8. When the light is solid green and the red display

reads “DRY”, power off dispenser and remove
programmer. Leave backsplash removed.

IO Board flashing/programming

1. Turn off power to dispenser.
2. Remove side panels.
3. Locate IO boards. The board on the left side on the

cube is IO Board “0”. It controls dispenser heads 1,
2, and 3. The board on the right side of the cube is
IO board “1”. It controls heads 4 and 5. It has a
jumper installed which makes it board “1”. Very
near IO board “1” is the power supply with heat
sinks attached. 

The heat sinks are live

electrically and will shock if touched while
power is on. 

4. Connect Programmer to ISP HEADER on IO Board

“0”, aligning red stripe with pin 1 (bottom left
corner).

5. Turn on power to dispenser.
6. A light will flash red on programmer then solid

green when completed.

7. Turn off power to dispenser.
8. Remove programmer. 
9. Repeat process with IO Board “1”, 

taking extreme

care that power is turned off afterwards

.

10. Replace side panels and splashguard.
11. Replace drip tray.
12. Power on dispenser. Fault code OUT OF SERVICE

FAULT 06 should appear on dispense buttons
indicating that the water tank is empty. (If
backsplash is still removed, error visible on tank
control board will state “Er1”.)

WARNING

Certain internal parts are

intentionally not grounded and may present a risk of
electric shock only during servicing. Service Personnel
– Do not contact the following parts while the
appliance is energized: power supply.

Summary of Contents for Radiance 10

Page 1: ...ustments 22 Maintenance 28 Troubleshooting Guide 30 Parts Diagram and List 33 Wiring Diagrams 42 Decals 56 Thank you for purchasing this quality beverage dispenser For your safety and the safety of ot...

Page 2: ...perience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they...

Page 3: ...dance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does ca...

Page 4: ...1475 W 120V 1Ph 50 60 Hz 13 5 A 1600 W 32 5 x 19 x 22 8 82 6 cm x 48 3 cm x 57 9 cm Radiance 10 NSF Sanitation cULus Electrical 10 9 75 gal 36 9 L 115V 1Ph 50 60 Hz 12 9 A 1475 W 120V 1Ph 50 60 Hz 13...

Page 5: ...intained in accordance with Federal State and Local codes Required for NSF approved water hook up Note In areas with water hardness above 5 grains a water softener must be installed and maintained in...

Page 6: ...Ensure that all 4 legs are contacting the counter that the machine does not rock in any direction and that the machine is level front to back and side to side 7 Flush water line Connect water line to...

Page 7: ...Labels to match product Place one on each Hopper Place the Hopper back into position Ensure front pin drops into hole 5 Turn Dispense Elbow down toward the mixing funnel 6 Close door by gently pullin...

Page 8: ...on continued USB and HDMI Ports Diagram USB to Wi Fi Board only on A BW and CW units HDMI to Wi Fi Board only on BW and CW units View with door open Radiance 5 Status LED s on Main Control Board Reset...

Page 9: ...ts HDMI to Wi Fi Board only on BW and CW units Status LED s on Primary Control Board Reset Button on Primary Control Board Reset Button on Secondary Control Board USB to Secondary Control Board USB to...

Page 10: ...gure Radiance unit to Grindmaster Connect Follow Grindmaster Connect Setup instructions Obtain and enter Video Player Key Follow Video Merchandiser Setup Models BW and CW Connect one KG500 to your loc...

Page 11: ...Video Merchandiser is playing right click to access the navigation icons at bottom of screen 3 Select the center Home icon then select the Apps icon then select the Settings icon 4 Ensure Wi Fi is ON...

Page 12: ...following fields From a computer or other elctronic device log into Grindmaster Connect at https gmcw kbfsm com Grindmaster Customer Service Department will supply Username and Password Verify this un...

Page 13: ...omputer does not need to be located on the same Wi Fi network as the unit You will be able to upload edit and program video content or change the text and images to suit your business Once you enter t...

Page 14: ...drop one or more playlist for display on your player In this example we have added two playlists In our example each playlist can also have more than one Creative media file in the playlist Click the...

Page 15: ...nto the Video Signage app on the Radiance machine 6 Click GO on the App and your video should start downloading immediately If you receive an error at this step please verify that you entered the play...

Page 16: ...10 seconds to the desired duration 9 Return to the main screen by clicking the back arrow at the bottom of the screen From the main screen select GO This will trigger the app to copy the media files t...

Page 17: ...s more product but at a slower rate Press and hold the Top Off button Optional Flavor Boost when enabled Models A and B Adds stronger product Press the Flavor Boost button before pressing the Dispense...

Page 18: ...del C FRONT VIEW DOOR CLOSED Video Screen Model A or Backlit Merchandiser Model B or Static Merchandiser Model C Operation continued Power Switch Dispense Nozzle Whipper Elbow Whipper Mixing Bowl Hopp...

Page 19: ...ware 19 Location of Features continued Operation continued Dispense Nozzle Whipper Elbow Whipper Mixing Bowl Hopper Drip Tray Elbow FRONT VIEW DOOR OPEN Radiance 10 Whipper Lid Power Switch Flow Strai...

Page 20: ...with LED lights located above each dispense point to help in the alignment of the cups for dispensing communicating machine status and attracting attention for customers The LED lights will operate di...

Page 21: ...the drain tray has become excessive and the tray should be drained and rinsed To remove the drain grid and drain pan simply pull the drain pan forward and lift the drain grid with attached red level i...

Page 22: ...TS DEGREES F TEMP UNITS DEGREES C TEMP UNITS 9 Press arrows to select Degrees F or Degrees C SETUP LANGUAGE DIAGNOSTICS RINSE MAIN MENU Setup Menu Recipe UNITS RECIPE SCREEN MODE FLAVOR SETUP WATER TE...

Page 23: ...Max 1 5 Min 0 2 Increment 1 Whipper Stop Delay Setup Menu Custom Recipe Powder Rate CUSTOM RECIPE Powder Rate Water Rate Whipper Speed Auger Start Delay Whipper Stop Delay Whipper Speed Slowest Speed...

Page 24: ...1 CUSTOM RECIPE CUSTOM RECIPE 0 2 SEC Powder Rate Water Rate Whipper Speed Auger Start Delay Whipper Stop Delay Top Off Adjust Flavor Boost Adjust Setup Menu Custom Recipe Top Off Adjust Top Off Adju...

Page 25: ...r from factory list This setup screen is used to set the flavor for the touch screen hopper The selected flavor will appear as the title for the dispense screen SHOW OPTIONS or NO OPTIONS can be chang...

Page 26: ...TICS RINSE MAIN MENU HEAD USAGE RESET HEAD USAGE DIAGNOSTICS HEAD USAGE HEAD CYCLES HOURS HEAD CYCLES HOURS Resettable Values Cycles Hours HEAD 1 2 0 HEAD 2 30 0 1 HEAD 3 13 0 HEAD 4 9 0 HEAD 5 26 0 1...

Page 27: ...st the water flow rate 1 Open front door and remove all hoppers 2 Remove panel directly behind hoppers 3 Locate the Stubby 5mm Hex Wrench part 355 00050 that came in the accessory kit with the unit 4...

Page 28: ...dy and into the prepared container 6 Allow the tank to drain completely NOTE It may be necessary to pinch the hose and stop the water before container is full Carefully re install plug then empty cont...

Page 29: ...C address of Kitchen Brains KA box 6 Turn off power to unit remove USB drive reinstall Wi Fi dongle and reinstall panel Tank control board programming 1 Turn off power to dispenser 2 Remove drain pan...

Page 30: ...ts are flashing this means the unit is in a Machine Level fault code The unit must be powered off and back on again for the fault to clear See the following table for definition of Fault codes and cor...

Page 31: ...nnectors to the tank board and Main Control board are good Check for damaged wires due to previous service installation or maintenance Cycle the main power switch to reset machine and verify operation...

Page 32: ...der if low Drink is too hot or cold Refer to Technical Service Manual Adjustment section Water tank boils water Thermostat adjustment set too high Refer to Technical Service Manual Adjustment section...

Page 33: ...Radiance Technical Service Manual Cecilware 33 Parts Diagram and List Hopper Assembly Radiance 5...

Page 34: ...Radiance Technical Service Manual Parts Diagram and List continued Hopper Assembly Radiance 10 5 5 5 7 1 1 187 5 5 8 5 86 1 8 5 283 1 233 5 6 5 7 1 1 187 8 5 86 1 233 5 1 67 5 7 725 2 9 10 11 12 13 14...

Page 35: ...Radiance Technical Service Manual Cecilware 35 Parts Diagram and List continued Interior Assembly...

Page 36: ...36 Cecilware Radiance Technical Service Manual Parts Diagram and List continued Door Assembly Model A and B Model 5BW Model 10BW Model 5B Model 10B Model 5A Model 10A...

Page 37: ...Radiance Technical Service Manual Cecilware 37 Parts Diagram and List continued Door Assembly Model C Model 5C Model 10C Model 5CW Model 10CW...

Page 38: ...38 Cecilware Radiance Technical Service Manual 91 87 88 89 90 78 79 80 Parts Diagram and List continued Unit Assembly Radiance 5 Radiance 10 Model C and CW Door 80...

Page 39: ...POWDER SENSOR Models 5A 5B and 5BW 1 27 234 00078 PANEL ASSEMBLY_POWDER SENSOR Models 10A 10B and 10BW 1 27 234 00037 PANEL ASSEMBLY_CONTROL BOARD Models 5C and 5CW 1 27 234 00075 PANEL ASSEMBLY_CONTR...

Page 40: ...Harnesses Models A B and BW 1 2 61 234 00037 CONTROL BOARD ASSEMBLY_MAIN_W Model 5 1 61 234 00075 CONTROL BOARD ASSEMBLY_MAIN_W Model 10 1 62 344 00037 DISPENSE PUSH BUTTON 5 10 63 210 00490 PUSH BUTT...

Page 41: ...UVERED_EXHAUST 1 1 86 280 00056 VALVE_WATER INLET 1 1 87 349 00020 I O BOARD 2 4 88 290 00070 GROMMET_DRAIN 1 1 89 L728A FILTER EMI 1 1 90 349 00028 CONTROL BOARD_TANK 1 1 91 346 00028 POWER SUPPLY_24...

Page 42: ...42 Cecilware Radiance Technical Service Manual Wiring Diagrams Radiance 5A 5B 5BW Cabinet ELECTRICAL DIAGRAM CABINET RADIANCE 5A 380 00242 GRINDMASTER CORPORATION...

Page 43: ...Radiance Technical Service Manual Cecilware 43 ELECTRICAL DIAGRAM CABINET RADIANCE 5C CW 380 00271 GRINDMASTER CORPORATION Wiring Diagrams continued Radiance 5C 5CW Cabinet...

Page 44: ...44 Cecilware Radiance Technical Service Manual Wiring Diagrams continued Radiance 5A Door ELECTRICAL DIAGRAM DOOR RADIANCE 5A 380 00244 GRINDMASTER CORPORATION...

Page 45: ...Radiance Technical Service Manual Cecilware 45 Wiring Diagrams continued Radiance 5B Door ELECTRICAL DIAGRAM DOOR RADIANCE 5B 380 00226 GRINDMASTER CORPORATION...

Page 46: ...46 Cecilware Radiance Technical Service Manual Wiring Diagrams continued Radiance 5BW Door ELECTRICAL DIAGRAM DOOR RADIANCE 5BW 380 00227 GRINDMASTER CORPORATION...

Page 47: ...Radiance Technical Service Manual Cecilware 47 Wiring Diagrams continued Radiance 5C Door ELECTRICAL DIAGRAM DOOR RADIANCE 5C 380 00269 GRINDMASTER CORPORATION...

Page 48: ...48 Cecilware Radiance Technical Service Manual Wiring Diagrams continued Radiance 5CW Door ELECTRICAL DIAGRAM DOOR RADIANCE 5CW 380 00270 GRINDMASTER CORPORATION...

Page 49: ...Radiance Technical Service Manual Cecilware 49 Wiring Diagrams continued Radiance 10A 10B 10BW Cabinet ELECTRICAL DIAGRAM CABINET RADIANCE 10A B BW 380 00235 GRINDMASTER CORPORATION...

Page 50: ...50 Cecilware Radiance Technical Service Manual Wiring Diagrams continued Radiance 10C CW Cabinet ELECTRICAL DIAGRAM CABINET RADIANCE 10C CW 380 00276 GRINDMASTER CORPORATION...

Page 51: ...Radiance Technical Service Manual Cecilware 51 Wiring Diagrams continued Radiance 10A Door ELECTRICAL DIAGRAM DOOR RADIANCE 10A 380 00237 GRINDMASTER CORPORATION...

Page 52: ...Wiring Diagrams continued Radiance 10B Door 52 Cecilware Radiance Technical Service Manual ELECTRICAL DIAGRAM DOOR RADIANCE 10B 380 00272 GRINDMASTER CORPORATION...

Page 53: ...Radiance Technical Service Manual Cecilware 53 Wiring Diagrams continued Radiance 10BW Door ELECTRICAL DIAGRAM DOOR RADIANCE 10BW 380 00273 GRINDMASTER CORPORATION...

Page 54: ...54 Cecilware Radiance Technical Service Manual Wiring Diagrams continued Radiance 10C Door ELECTRICAL DIAGRAM DOOR RADIANCE 10C 380 00274 GRINDMASTER CORPORATION...

Page 55: ...Radiance Technical Service Manual Cecilware 55 Wiring Diagrams continued Radiance 10CW Door ELECTRICAL DIAGRAM DOOR RADIANCE 10CW 380 00275 GRINDMASTER CORPORATION...

Page 56: ...STALLED BETWEEN THE MACHINE AND THE WATER SUPPLY 1 A QUICK DISCONNECT WATER CONNECTION OR THE DEPTH OF THE UNIT SO THAT THE MACHINE CAN BE MOVED FOR CLEANING UNDERNEATH IN ADDITION CODES HAVING JURISD...

Page 57: ...Radiance Technical Service Manual Cecilware 57 Z Z t t W K s W Z t t Z t Z d K E Z z W Z h z Z W t t d K E K Decals continued...

Page 58: ...58 Cecilware Radiance Technical Service Manual USB CONNECTION PRIMARY CONTROL 380 00277 USB CONNECTION SECONDARY CONTROL 380 00278 USB CONNECTION Wi Fi CONTROL 380 00279 Decals continued...

Page 59: ...Radiance Technical Service Manual Cecilware 59...

Page 60: ...lware 4003 Collins Lane Louisville KY 40245 USA Phone 502 425 4776 Toll Free 800 695 4500 Fax 502 425 4664 Web gmcw com Email info gmcw com 2016 Grindmaster Cecilware Printed in USA 0816 Form CW 330 0...

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