CID088A/03012013
Page 42 of 52
8
MAINTENANCE AND TECHNICAL PROBLEMS
8.1
Cleaning the payment terminal
In order to extend the service life of your equipment, it is advisable to clean your payment terminal
regularly. This depends on the number of transactions you carry out and the environment in which the
payment terminal has been installed.
For instance, if you notice that the performance of the card readers is deteriorating, you can use the
special-purpose cleaning cards to clean the readers.
A special cleaning set is available for cleaning the
payment terminal. The cleaning set includes the following
items:
•
Anti-static and anti-bacterial cleaning pads
•
A cleaning card for the chip card reader
•
A cleaning card for the magnetic card reader
Chapter 9 describes how you can order the cleaning set
and other supplies.
8.1.1
Cleaning the payment terminal
Thoroughly wipe the housing, keypad and screen of the payment terminal with a cleaning pad. Pay
particular attention to the keys. As with computer keyboards and telephones, the keys may contain a
lot of bacteria as a result of regular use over a long period of time.
8.1.2
Cleaning the chip card reader
1.
Insert the cleaning card in the chip card
reader of the payment terminal.
2.
Keep hold of the dark-grey section of the
card with one hand as depicted in the above
photograph. Then move the transparent
section back and forth several times with
your other hand.
Summary of Contents for VX 680
Page 1: ...User Manual CCV Mobile ...
