68
|
4G
•
Reset the payment terminal by disconnecting the power supply for 15 seconds.
First switch off the payment terminal and then remove the battery.
•
Remove the SIM card from the V400M and clean it with a clean and dry cloth.
Then reinsert the SIM card into the payment terminal and try performing a
€
0.01
transaction again.
•
Remove the SIM card from the payment terminal and insert it in an unlocked
mobile phone. Then try sending a text message with the mobile phone to check
the signal.
•
Test the communication connections (see page 68).
•
Contact your data communications provider to see if they can identify a problem,
for example, a defective SIM card.
6.4.1 Performing an acquirer parameter session
If the terminal encounters problems when reading payment cards, conduct an
acquirer parameter session to retrieve the parameters again.
Please note:
Make sure you have the TMS Terminal ID or the
payment terminal code to hand when you call our
Service Center. This will help our staff in providing
swift service. On page 73 you will find out how to look
up this information.
Summary of Contents for V400M
Page 1: ... 1 CCV Mobile User manual Wi Fi 4G V400M ...
Page 19: ... 19 ...
Page 20: ...20 1 2 3 7 8 9 4 5 6 2 Working with the payment terminal ...
Page 79: ... 79 Notes ...