CCV V400M, User Manual

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6. Maintenance and faults
6.1 Cleaning the equipment
In order to prolong the service life of the equipment, it is advisable to clean it regularly.
The regularity with which the equipment needs to be cleaned depends on the amount
of transactions you perform and the environment in which you use the equipment.
Use the special cleaning cards to clean the card readers if you notice that they are not
reading payment cards properly.
There is a special cleaning kit available that can be
used to clean the equipment. This kit includes:
•
antistatic and antibacterial cleaning pads
•
a cleaning card for the chip card reader
•
a cleaning card for the magnetic stripe reader
In chapter 7 (see page 74) you can read how to order the cleaning kit and other supplies.
Take the following steps to clean the equipment:
1
Use the cleaning pad to clean the unit, touchpad
and screen. Pay extra attention to the touchpad.
Just like a computer or phone keyboard, over
time, a lot of bacteria can build up on the keys
when used regularly.