Problem Solution
There is no ring on any extension Press RESET Switch (next to the relay) on the SMPS card of the PBX, twice.
The Power LED on the front panel Re-insert the connectors of the lead that connects
Is ON but there is no dial tone on the SMPS card to the main card of the PBX.
any extension. Re-insert the connectors at both ends of the lead.
.
Technical Specifications
.
Switching
Space Division Multiplexing
Power Supply
SMPS type
Input
AC 80V to 260V
Extension Loop Resistance
Less than 600 Ohms
Ambient Temperature
+5
C to +45
C
Ambient Humidity
95% Maximum
Recommended Batteries for Battery Backup
Rechargeable 7 AH 24V Maintenance Free Lead Acid
batteries (Use 12V 7AH x 2 Batteries)
Telephone Sets
Pulse or DTMF dialing Phones
Cabling
2 Core from every Telephone set to the PBX
.
Terms of Warranty
.
Copper Connections Pvt. Ltd. warrants that this product is manufactured under stringent quality standards, making it free from defects in material and
workmanship, as per the following terms and conditions:
1.
The limited warranty for the system is valid for a period of twelve months from the date of purchase or fifteen months from the date of manufacture
which ever is earlier.
2.
The limited warranty extends only to the original consumer/ purchaser of the product and is not assignable or transferable to any subsequent
purchaser/end user.
3.
During the limited warranty period, Copper Connections Pvt. Ltd. or its authorised service network will repair or replace, at Copper Connections Pvt.
Ltd. option, any defective product or parts thereof with a new or factory rebuild replacement items and return the product to the consumer in working
conditions. No charge will be made to the consumer for either parts or labour in repairing or replacing the product. All replaced parts shall become
the property of Copper Connections Pvt. Ltd..
4.
Repaired product will be warranted for a balance of original warranty period.
5.
Upon request from Copper Connections Pvt. Ltd. or its authorised service center, the consumer must provide purchase receipt or other information
to prove the date and place of purchase.
6.
The consumer shall have no benefit or coverage if any of the following conditions are applicable:
a)
The product has been subjected to abnormal use, abnormal condition, improper storage, exposure to moisture or dampness, exposure to
excessive temperature or fire etc., unauthorised modifications, unauthorised connections, unauthorised repairs including but not limited to use
of unauthorised spare parts in repairs, misuse, neglect, abuse, accident, alteration, improper installation.
b)
Copper Connections Pvt. Ltd. was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty
period.
c) The product was used with or connected to equipment not fit for use with Copper Connections Pvt. Ltd. system or used in other than its intended
use.
d)
THE SYSTEM IS NOT CONNECTED TO A PROPER EARTH OR INCASE HIGH VOLTAGES APPEAR ON EARTH.
e)
THE DAMAGE IS CAUSED BY LIGHTENING ON EXTENSIONS/ JUNCTION LINES/ OR SPIKES/ SURGES/ HIGH VOLTAGES FROM AC
MAIN SUPPLY.
7.
The consumer may contact the authorised dealer to call the service personnel for carrying out repairs or maintenance and the same would be
attended within a reasonable response time assigned to the dealer.
8.
The consumer will be billed for parts or labour charges not covered by this limited warranty.
9.
If the product is brought to Copper Connections Pvt. Ltd. for repairs, after the warranty period Copper Connections Pvt. Ltd. normal service policy
shall apply and customer shall be charged accordingly.
10. In no event shall Copper Connections Pvt. Ltd. or their authorised dealer be liable for special or consequential damages or any delay in the
performance of this warranty due to causes beyond their control. Copper Connections Pvt. Ltd. shall not be liable for incidental or consequential
damage or a loss of anticipated benefits or profits, loss or impairment of privacy of conversation, work stoppage or loss or impairment of data arising
out of the use or inability to use the product.
11. Copper Connections Pvt. Ltd. neither assumes nor authorises any authorised service center or any person or entity to assume for it any other
obligation or liability beyond what is expressly provided by this limited warranty. All warranty information, product features and specifications are
subject to change without prior notice.
12. Any dispute arising out of this warranty shall be subjected to jurisdiction of the arbitrator within the city of Delhi.
13.
The decision of Copper Connections Pvt. Ltd., on defects, damages etc shall be final and binding on the parties and no dispute regarding this, could
be agitated before any civil court. Part no: 308S MNL
– 51
_______________________________________
ISO 9001:2008 Certified company
Copper Connections Pvt. Ltd
195-196, DSIDC Complex, Okhla Industrial Area, Ph-1, New Delhi-110020. Ph: +91-11-40625555
www.copperconnections.com
