P2PE Instruction Manual for PCI P2PE v3.0
Version 1.6.2 – 3
rd
September 2020
Page 38 © 2020 Cayan LLC
6.1 Instructions for physically inspecting POI devices and preventing skimming, including
instructions and contact details for reporting any suspicious activity
Note:
The Genius Countertop device has two foil seals covering two of the screws on the
back of the device. Take note of what the seals look like and check them as part of your
regular device inspections.
‒
For Genius Handheld devices, inspect the devices for any signs of attempts to open
them. Check for puncture marks, prize marks, and damage to the screws that are under
the battery cover.
•
Weigh your device when you first receive it and check the weight of the device as part of
your regular device inspections.
-
MX915 weight as specified by Verifone: 0.6 kg
-
MX925 weight as specified by Verifone: 0.9 kg
-
WS2 weight as specified by BBPOS International Ltd:
Excluding battery: 0.185 kg
Including battery: 0.235 kg
•
Inspect the device before deployment to verify that the device has not been tampered with.
If you notice anything suspicious, do not use the device, and immediately report your
suspicions to our Customer Support Team at
(1) (
888) 249-3220
.
