Catler ES 8013, Instructions For Use Manual, Page: 38 / 48

38
TROUBLESHOOTING
Problem POSSIBLE CAUSES WHAT TO DO
Coff ee is too cold • Cups not preheated Preheat cups. Refer to
‘Pre-Warming The Cups’,
page 25.
• Milk not heated enough
(if making a cappuccino
or latté) When the base of the
jug becomes too hot to
touch this is when the milk
is heated at the correct
temperature. Refer to
‘Texturing Milk’, page 27.
No crema • Coff ee is not tamped
fi rmly enough
Refer to ‘Coff ee Dose and
Tamping’, page 17 and 26.
• Coff ee grind is too
coarse
Ensure you use a suitable
espresso grind. Refer to
‘Setting The Grind Size’ on
page 16 and 25.
• Ground coff ee is not
fresh
Change old beans with
fresh roasted or pre-ground.
Ground coff ee should not
be kept for longer than
a week.
• Filter holes are blocked Use the fi ne pin on the
cleaning tool to clear the
holes. Refer to ‘Cleaning The
Filters’, page 34.
Machine is making
pulsing/pumping sound
while extracting coff ee or
steaming milk • The machine is carrying
out the normal
operation of the 15 bar
pump No action require as this is
the normal operation of the
machine.