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Monitoring protocols
Your Castle Care-Call system provides two reporting protocols for use with
monitoring centres. Your monitoring centre will advise you on which format to
use.
Comcare MPS1 (compatible with the Scancom fast format protocol)
This monitoring protocol has the following functions and reporting capabilities:
1 Locally programme the home unit with a unique identifying number and
monitoring centre phone number.
2 Raise an alarm call triggered by the home unit, speech pendant or speech
pullcord, allowing the operator to open a two way conversation and to close
down the alarm call when finished.
3 Raise an alarm call from a hardwired input device such as an intruder alarm.
4 Raise a call automatically reporting a mains failure and, once reported, shut
down the call.
5 Raise a call automatically reporting a low battery alarm on either a speech
trigger or on the home unit and, once reported, shut down the call.
6 Carry out periodic test calls where the home unit will automatically raise a pre-
programmed test alert and then shut down the call.
Comcare MPT1 (compatible with the TTnew protocol)
This monitoring protocol has the following functions and reporting capabilities:
1 Locally programme the home unit with a unique identifying number and
monitoring centre phone number.
2 Remotely re-programme the home unit with a new unique identifying number
and/or monitoring centre phone number.
3 Raise an alarm call triggered by the home unit, speech pendant or speech
pullcord, allowing the operator to open a two way conversation and to close
down the alarm call when finished.
4 Raise an alarm call from a hardwired input device such as an intruder alarm.
5 Raise a call automatically reporting a mains failure and, once reported,
shutdown the call.
6 Raise a call automatically reporting a low battery alarm on either a speech
trigger or on the home unit and, once reported, shut down the call.
7 Carry out periodic test calls where the home unit will automatically raise a pre-
programmed test alert and then shut down the call.