4
5
4
5
The date and time on the home unit are not correct
• When the home unit is plugged into the mains and a telephone socket,
it should automatically update its date and time from the telephone line
(optional services may be required from your telephone service provider).
If your home unit cannot update its date and time automatically, you will
need to set them manually, as discussed on
page 10
.
The red indicator on my speech pendant or speech pullcord is flashing and
beeping (during an alarm call)
• The batteries are getting low on power, replace the batteries for a new set
as soon as possible -
see pages 36
and 37
My speech pendant or speech pullcord does not trigger an alarm
• Check the indicators on the pendant or pullcord when you press the button
or pull the cord respectively. If no indicators illuminate then change the
batteries for a new set -
see pages 36 and 37.
• Check that you are within range of the home unit: 50 to 60 metres (160 to
200 feet).
• Check that the pendant or pullcord is correctly registered with the home unit
-
see page 38.
My speech pendant or speech pullcord does not switch off after the alarm
call has ended
• Press the large green C (cancel) button on the home unit, use the top
corner keypad to enter the four-digit PIN number and press the
ENTER
soft
button.
I cannot cancel an alarm from my intruder alarm system which is hardwired
to the home unit
• Depending on how the alarm system and home unit are configured, if the
intruder alarm system triggered the alarm, it must be reset first followed by
the home unit. If, however, the home unit or one of its device triggered the
alarm, reset the home unit first followed by the intruder alarm.
When an alarm is triggered the home unit does not call my private contacts
• The home unit may be configured to use a central monitoring centre rather
than private contacts. Within the
SETTINGS
menu, unless the
CENTRAL
option within the
ALARM SEQUENCE
section is set to
EMPTY
, the home
unit will not use the private contacts -
see page 11
.