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21 Troubleshooting
The following table may help you narrow down and address minor malfunctions:
21.1 Safety notices
Danger
► Only qualified electricians, who have been trained by the manufacturer may carry out
any repairs on electrical equipment.
► Improperly performed repairs may result in personal injury or damage to the device.
21.2 Troubleshooting
The device does not work:
1. Check that the cable is properly plugged into the wall socket
2. Check cable for damage.
3. Verify that the wall socket works with another device.
21.3 Troubleshooting table
The digital display is lit, but the device does not start the cooking program and displays
an error code instead:
Error
Code
Possible Causes
Solution
EE1
1. Cooking vessel is empty
Fill clean water up to above the “MIN”
level. If the device should indicate “EE1”
in the LED display after switching on even
though the water filled in is above the
minimum level, please add some salt to
the water and stir well.
2. Water too low
Fill clean water up to above the “MIN”
level.
3. Device is not positioned
correctly on the table
Place the device on a flat surface
4. Error in electronics
Please contact customer service
PLEASE NOTE
► In the event of technical troubles, faulty devices or missing parts, please contact
Customer Service.
