Cascade 50500-00, Owner'S Manual

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WARRANTY
PARTS LABOR
FRAME LIFETIME 1 YEAR FOLLOWING
CUSTOMER INSTALLATION
NON WEARABLE PARTS 5 YEARS
ELECTRONICS 2 YEAR
FOOT PLATES 2 YEAR
WEARABLES 2 YEAR
NEED ASSISTANCE? Customer Service: (425) 402-4062
Prior to contacting our Customer Service Department, please have the
following information:

Purchaser/Customer Name

Ship To Address

Phone/Email information
The above information will ensure that you are the only one ordering
parts under your warranty protection. If warranty replacement parts are
shipped to you, you may be required to return the inoperable part(s). To
facilitate this process, the following policy has been established:

Contact our Customer Service Department to receive a Return
Authorization # prior to
return if an inoperable warranty part(s) must
be returned to our Customer

Cascade will incur all UPS Ground freight charges for Warranty Parts
ordered for a machine that is less than 90 days old.

You are responsible for freight charges on warranty parts for
machines that are more than 90 days old. You will not be responsible
for freight charges for any returned inoperable parts.

Service Department, we will pay the shipping cost and provide
detailed return shipping instructions. These instructions will be sent
along with your warranty replacement part(s)