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Getting to know your GO

Microphone

Split ring

Speaker

Stainless steel 

Hypoallergenic 

chain

Light ring 

illuminates 

around GO

• Requesting Help: press and hold both buttons.

• System Check: press and hold one button.

• Cancel: press and hold one button.

Charging your GO

1. Connect the plug pack and supplied cable to the charging base, and plug 

into power.
2. Place your GO Personal Alarm on the wireless charger. Be sure to check 

that the ‘walking person’ symbol faces upwards; the charger and the device 

will illuminate blue to indicate that charging has started.
3. Charging duration is approximately three to five hours from low battery.
4. When the device is charged, its light ring will illuminate green. If the alarm 

has automatically updated during charging, it will flash white and if setup to 

do so, it will announce “Update completed” when removed from the charger.
5. To use your device at any time, simply remove it from the wireless charger.

Please Note

: You will need to perform a System Check at the location of 

your charger to ensure your device has coverage for any automatic updates. 
The GO Personal Alarm will need a charge approximately every month with 

regular use, however, it will inform you when it needs to be placed on the 

charger. The device will also need to be charged if you have recently sent an 

alert for help, as this event uses more battery power.

Water 

resistant

Summary of Contents for GO

Page 1: ...GO Personal Alarm User Guide 01553 616200 careline cs org uk ...

Page 2: ...onitoring centre and you will be able to speak to an operator over speakerphone They will then arrange assistance for you if required Our monitoring centre is available 24 hours a day every day of the year If you have any queries at all about the GO personal alarm please call the Careline Community Service team directly on 01553 616200 option 1 We are available 9am 5pm Monday to Thursday and 9am 4...

Page 3: ...spitals Follow the hospital regulations or rules Switch off the product near medical equipment Do not use the product on aircrafts Wireless devices can cause interference in aircraft Do not use the product where blasting is in progress Observe restrictions and follow any regulations or rules Never try to disassemble or service the product If you experience any problems please contact Careline Comm...

Page 4: ...tely three to five hours from low battery 4 When the device is charged its light ring will illuminate green If the alarm has automatically updated during charging it will flash white and if setup to do so it will announce Update completed when removed from the charger 5 To use your device at any time simply remove it from the wireless charger Please Note You will need to perform a System Check at ...

Page 5: ...ed voice messages will only play during day time hours Important Charging Notes If you have a pacemaker you should be sure to keep the wireless charger and Chiptech GO at least 25cm away from your pacemaker during charging Place the charger on a flat surface and please make sure all parts of the charger are properly connected before use Do not use the charger if any parts of the charging system ar...

Page 6: ... A voice message will play Help alert in progress 4 An operator will call back the GO will ring and automatically answer The GO has a hands free speakerphone system speak clearly and slowly to the operator 3 Once the alarm has been received a voice message will play and repeat The alert has been received by monitoring you will soon be contacted by an operator 5 While you are speaking with an opera...

Page 7: ... help The GO will announce Cancelled If the alarm has proceeded to the monitoring centre simply speak to the operator and let them know you do not require assistance Press one button on either side of the GO Please do not press both buttons together as this will send a request for help A chime will play and the GO will illuminate blue to let you know that the System Check has started It will annou...

Page 8: ...01553 616200 careline cs org uk ...

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