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Welcome to Careline

We hope you are happy with your new GO Personal Alarm, 

and we’re delighted to welcome you as a client.

The GO is a wearable device with 3G cellular and GPS 

technology. When activated it sends an alert along with your 

GPS location to our monitoring centre, and you will be able to 

speak to an operator over speakerphone. They will then arrange 

assistance for you, if required. Our monitoring centre is available 

24 hours a day, every day of the year.

If you have any queries at all about the GO personal alarm, 

please call the Careline Community Service team directly on 

01553 616200 (option 1). We are available 9am–5pm Monday to 

Thursday and 9am–4:45pm on Friday.

Please keep this guide in a safe place.

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Summary of Contents for GO

Page 1: ...GO Personal Alarm User Guide 01553 616200 careline cs org uk ...

Page 2: ...onitoring centre and you will be able to speak to an operator over speakerphone They will then arrange assistance for you if required Our monitoring centre is available 24 hours a day every day of the year If you have any queries at all about the GO personal alarm please call the Careline Community Service team directly on 01553 616200 option 1 We are available 9am 5pm Monday to Thursday and 9am 4...

Page 3: ...spitals Follow the hospital regulations or rules Switch off the product near medical equipment Do not use the product on aircrafts Wireless devices can cause interference in aircraft Do not use the product where blasting is in progress Observe restrictions and follow any regulations or rules Never try to disassemble or service the product If you experience any problems please contact Careline Comm...

Page 4: ...tely three to five hours from low battery 4 When the device is charged its light ring will illuminate green If the alarm has automatically updated during charging it will flash white and if setup to do so it will announce Update completed when removed from the charger 5 To use your device at any time simply remove it from the wireless charger Please Note You will need to perform a System Check at ...

Page 5: ...ed voice messages will only play during day time hours Important Charging Notes If you have a pacemaker you should be sure to keep the wireless charger and Chiptech GO at least 25cm away from your pacemaker during charging Place the charger on a flat surface and please make sure all parts of the charger are properly connected before use Do not use the charger if any parts of the charging system ar...

Page 6: ... A voice message will play Help alert in progress 4 An operator will call back the GO will ring and automatically answer The GO has a hands free speakerphone system speak clearly and slowly to the operator 3 Once the alarm has been received a voice message will play and repeat The alert has been received by monitoring you will soon be contacted by an operator 5 While you are speaking with an opera...

Page 7: ... help The GO will announce Cancelled If the alarm has proceeded to the monitoring centre simply speak to the operator and let them know you do not require assistance Press one button on either side of the GO Please do not press both buttons together as this will send a request for help A chime will play and the GO will illuminate blue to let you know that the System Check has started It will annou...

Page 8: ...01553 616200 careline cs org uk ...

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