Requesting help
6
1
To send an alert for help, any time of the day or
night, press and hold both buttons at the same
time on your GO. This will start the short pre-alarm
sequence with a distinct tone and vibration.
2
The light-ring around the GO will flash red to let
you know an alert is being sent to the Monitoring
Centre. A voice message will play, “Help alert in
progress”.
4
An operator will call back; the GO will ring and
automatically answer. The GO has a hands-free
speakerphone system; speak clearly and slowly
to the operator.
3
Once the alarm has been received, a voice
message will play and repeat: “The alert has
been received by monitoring; you will soon be
contacted by an operator.”
5
While you are speaking with an operator, the
GO Personal Alarm will work in the background
to obtain your current location and send it to the
monitoring centre.
