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Canon PowerShot S330 Digital ELPH, User Manual

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Canon PowerShot S330 Digital ELPH User Manual Download Page 135

Print Quality is Poor or Contains Errors

135

Troubleshooting

Meaningless Characters or Symbols are Printed

■

If the problem only occurs when printing a specific document, try editing the 
document, then printing it.

If this does not resolve the situation, there may be a problem with your application 
program. 

Summary of Contents for PowerShot S330 Digital ELPH

Page 1: ...User s Guide BUBBLE JET PRINTER V1 ...

Page 2: ... Operation Panel 18 Printer Driver Functions Windows 19 Opening the Printer Properties Dialog Box 20 Printer Properties Dialog Box Description 22 BJ Status Monitor Functions 37 Canceling a Print Job 40 Uninstalling Printer Drivers 41 Printer Driver Functions Macintosh 42 Description of Print Settings 43 BJ Print Monitor 59 Canceling a Print Job 61 Table of Contents ...

Page 3: ...ks 77 Printing the Nozzle Check Pattern 82 Print Head Cleaning 86 Print Head Deep Cleaning 89 Transporting the Printer 91 Printing Media 95 Compatible Media Types 97 Envelopes 100 High Resolution Paper 104 Glossy Photo Paper 106 High Gloss Photo Film 108 Glossy Photo Cards 110 Photo Paper Pro 112 Photo Paper Pro for Borderless Printing 115 Photo Paper Plus Glossy 117 Matte Photo Paper 120 Transpar...

Page 4: ...s During Print Jobs 150 Paper Does Not Feed Properly or Paper Jams 156 The POWER Lamp Flashes Orange 160 An Error Message is Displayed on the Screen 163 Have you replaced an ink tank with a new one is Displayed 172 Low Ink Warning Displays Ink Tank with 173 Problems Unique to Windows 176 Problems Unique to the Macintosh 179 Specifications 182 Index 195 ...

Page 5: ...r serious personal injury caused by incorrect operation of the equipment These must be observed for safe operation Caution Instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Prohibited actions that inadvertently performed could result in equipment damage faults or impaire...

Page 6: ...eader 3 0 Please note that screens displayed by Acrobat Reader 3 0 are slightly different Use this button to enlarge the viewing screen Select this button in the tool bar and click within the screen Displays the next page Returns to the page you were previously viewing Click to jump straight to this page Displays the previous page ...

Page 7: ...e This Manual Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the symbol to close the headings Use this button to search for a word ...

Page 8: ...c shock fire or damage the printer if you ignore any of these safety precautions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist ...

Page 9: ... the plug and power outlet If the printer is placed in a location exposed to a lot of dust smoke or high humidity the dust that has collected on the plug may absorb moisture and cause insulation failure and fire Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components...

Page 10: ...parts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the printer Do not use flammable sprays near the printer This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer ...

Page 11: ... humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 41 F to 95 F 5 C to 35 C and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unp...

Page 12: ... If you intend to not use the printer for a long period of time unplug it after turning it off Never use a power supply voltage other than that supplied in the country of purchase The correct power supply voltage and frequency is as follows USA Canada AC 120V 60Hz Europe AC 230V 10 50Hz Australia AC 240V 50Hz ...

Page 13: ... metal or liquid falls into the printer unplug the power cord and call for service Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake print heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a print head...

Page 14: ...14 Printer Parts and Their Functions Printer Parts and Their Functions Front View Rear View Inside the Printer Operation Panel ...

Page 15: ...ouches this guide To move the paper guide pinch the guide and slide in the appropriate direction Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Front Cover Open to replace the ink tanks or remove jammed paper Paper Output Tray Operation Panel For details refer to Operation Panel ...

Page 16: ...Rear View 16 Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB port ...

Page 17: ...Printer Print Head Lock Lever Locks the print head into the holder Once the print head is installed do not touch this lever Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper Print Head Holder Install the print head here ...

Page 18: ...ng once an error has been resolved To cancel printing in progress press this button POWER Lamp Off The printer is turned off Green The printer is ready to print Flashing green The printer is preparing to print or is currently printing Flashing orange An error has occurred and the printer is not ready to print Flashing orange and green alternately An error has occurred that may require a service ca...

Page 19: ...er Functions Windows Printer Driver Functions Windows Opening the Printer Properties Dialog Box Printer Properties Dialog Box Description BJ Status Monitor Functions Canceling a Print Job Uninstalling Printer Drivers ...

Page 20: ...ly depending on your application program This section describes only the general procedure for opening the Printer Properties dialog box 1 In your application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that Canon S330 is selected in the Name field then click Properties The Printer Properties dialog box will open ...

Page 21: ...nal tabs appear including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to your Windows documentation 1 Click the Start button then select Settings Printers For Windows XP click Start and select Control Panel Printers and Other Hardware then Printers and Faxes 2 Select the Ca...

Page 22: ...inter Properties Dialog Box Description Note The screens in this section refer to Windows 98 Windows Me operation The equivalent screens for Windows 2000 and Windows XP may look slightly different Main Tab Page Setup Tab Stamp Background Tab Effects Tab Profiles Tab Maintenance Tab ...

Page 23: ... Windows Main Tab 1 Media Type Ensure that this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To use a custom Print quality select Custom then click the Set button 6 4 1 2 3 5 ...

Page 24: ...y that settings are correct 6 Print Advisor Click to start the Print Advisor The Print Advisor simplifies configuration of the printer driver By having the user answer a series of questions the Print Advisor automatically configures the printer driver settings Note To see a description of any item in the Printer Properties dialog box click the mark then click the desired item To see a description ...

Page 25: ...25 Printer Driver Functions Windows Page Setup Tab 1 Page Size Ensure that the correct paper size is selected 2 Orientation Select landscape or portrait printing and ensure that it is the same orientation used in the application 2 1 3 7 8 6 4 5 ...

Page 26: ...oklet Printing The multi page document is printed so that two pages of the document fit on each printed page The print order is set automatically After the document is printed you can create a booklet by folding and saddle stitching the document Poster Printing This enlarges and splits the print image across several sheets of paper The printed sheets can then be assembled to make a large poster Ba...

Page 27: ...o adjust how much the image extends beyond the paper It is recommended that you normally set the slider to the right end If you move the slider to the left to reduce the extension amount a border may appear 6 Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side 7 Reverse order Prints the document starting ...

Page 28: ...rinter Driver Functions Windows Stamp Background Tab 1 Stamp Select the check box then choose a stamp 2 Place stamp over text When Stamp is selected you can select this check box When selected the stamp is printed over the print data 1 2 3 4 5 6 7 ...

Page 29: ...amp This allows you to create new stamps or modify the selected stamp 5 Background Select the check box then choose the background image you wish to use 6 Background first page only When Background is selected you can select this check box When selected the background image is printed only on the first page 7 Select Background This allows you to select a new background or display details of the ba...

Page 30: ...r Driver Functions Windows Effects Tab 1 Simulate Illustration This function lets you apply graphic effects to a color image without affecting the original document Select the check box then adjust the image brightness with the Contrast slider 1 2 5 3 4 ...

Page 31: ...ones of people who appear in the images 4 Image Optimizer Improves the contours and smooths jaggedness that occurs when photographic or graphic image data is enlarged within an application 5 Photo Optimizer PRO Optimizes the color for images taken from a digital camera or scanner It is especially effective for images affected by color imbalance and over or under exposure When printing several imag...

Page 32: ...ng Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup Stamp Background and Effects tabs The Default Settings profile contains the factory default settings 1 4 2 3 6 5 ...

Page 33: ...and Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box will appear 5 Retrieve from Profiles Click to activate the registered printer settings The contents of the Main Page Setup Stamp Background and Effects tabs are changed by selecting the printer settings in Printing Profiles then clicking this button This button is disabled w...

Page 34: ... Printer Driver Functions Windows Maintenance Tab 1 Cleaning Click to start print head cleaning 2 Deep Cleaning Click to start print head deep cleaning Use this function only if Cleaning has not improved the print quality 1 2 7 5 10 11 6 3 4 8 9 ...

Page 35: ... of time or turn the printer back on again when data is sent to the printer 7 Ink Counter Reset Resets ink counter to an initial value Click if you did not select Yes when a confirmation message of ink tank replacement appeared after installing a new ink tank 8 Low Ink Warning Setting Click to set alerts such as Low ink warning or Ink tank replacement 9 Custom Settings Click to modify the printer ...

Page 36: ... Properties Dialog Box Description 36 Printer Driver Functions Windows 11 Start Status Monitor Click to start the BJ Status Monitor which checks and reports the printer status and the progress of printing jobs ...

Page 37: ...d suggests an appropriate solution When the low ink warning is enabled the status monitor also checks the ink tanks and displays a warning message when ink is low Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer When launched the BJ Status Monitor will appear as an icon on the taskbar 1 Click the Canon BJ Status Monitor icon on the taskb...

Page 38: ...nitor Functions 38 Printer Driver Functions Windows Note To open the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box then click Start Status Monitor ...

Page 39: ...rs such as if the printer runs out of paper or if the paper jams In such cases take the appropriate action as described in the Printer Status tab In Windows 98 and Windows Me click the Guide tab and follow the instructions on screen Note For details on the BJ Status Monitor click the Help menu then click the topic of interest When paper has run out ...

Page 40: ...ing a Print Job To cancel the current print job first open the BJ Status Monitor 1 Click the Canon BJ Status Monitor icon on the taskbar 2 Click Cancel Printing Note If Cancel Printing is grayed out press the printer s RESUME CANCEL button to terminate the print job ...

Page 41: ...rograms Canon S330 Uninstall For Windows XP click Start then All Programs then Canon S330 then Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of the printer driver is complete If a message prompts you to restart your computer click OK Note In Windows 98 or Windows Me you can also start the Uninstaller by double clicking on U...

Page 42: ...2 Printer Driver Functions Macintosh Printer Driver Functions Macintosh Description of Print Settings BJ Print Monitor Canceling a Print Job Using the Printer with a Network Uninstalling Printer Drivers ...

Page 43: ...t Settings 43 Printer Driver Functions Macintosh Description of Print Settings Page Setup Dialog Box Printer Utility Dialog Box Print Dialog Box Options Dialog Box Register Settings Dialog Box Detailed Setting Dialog Box ...

Page 44: ... size of the print media used and the image printed To open the Page Setup dialog box select Page Setup from the File menu in your application program 1 Paper Size Select the size of the paper for the print job To enter the size manually select Custom 1 Custom 3 then click Custom 2 Banner Printing Select this check box when printing on banner paper 1 2 7 5 8 6 9 4 3 ...

Page 45: ...e the slider to adjust how much the image extends beyond the paper It is recommended that you normally set the slider to the right end If you move the slider to the left to reduce the extension amount a border may appear 5 Scale Specify the scaling percentage to resize the document for printing 6 Orientation Select landscape or portrait printing 7 Custom To specify a custom paper size select Custo...

Page 46: ...ties button in the Page Setup dialog box 1 Select the function you wish to perform Cleaning Test Print Remaining ink level setting Auto Power Quiet Mode or Custom Settings 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance 1 2 ...

Page 47: ...Printer Driver Functions Macintosh Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning How Low Ink Warning Setting Works Note For information about print head alignment refer to the printed Quick Start Guide ...

Page 48: ...pen the Print dialog box select Print from the File menu in your application program 1 Options Specify the output destination print order and page layout for the document you are printing 2 Apply Allows you to register print settings or to implement a previously registered print setting 3 Media Type Ensure this setting matches the type of paper media loaded in the printer 1 2 3 4 5 6 ...

Page 49: ...he print quality and color settings in the Detailed Setting Dialog Box This option is only available if Manual print mode is selected 5 Print Mode Select the icon that most closely resembles your document and required print results 6 Grayscale Printing Click to print a grayscale version of a color document ...

Page 50: ...ns Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box click Manual in the Print dialog box then click Details Quality panel 1 Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box 1 2 3 ...

Page 51: ...tosh 2 Print Quality Move the slider to adjust the balance between print quality and speed Moving the slider to the right enhances print quality and moving it to the left increases printing speed 3 Halftoning Select either Dither or Diffusion ink dot configurations ...

Page 52: ... display the Special Effects panel click the Special effects display icon 1 Simulate illustration This function lets you apply graphic effects to a color image without affecting the original document Select the check box then adjust the brightness of the image with the Contrast slider 1 2 3 4 ...

Page 53: ...s for fields trees oceans and sky while maintaining the natural skin tones of people who appear in the images 4 Photo Optimizer PRO Optimizes the color for images taken from a digital camera or scanner It is especially effective for images affected by color imbalance and over or under exposure When printing several images on one page optimization is usually applied to each image according to its r...

Page 54: ... click the Color display icon 1 Color Correction Select a color correction method BJ Standard ColorSync or None BJ Standard is usually the optimum color correction method for printing with a BJ printer When ColorSync is selected you should also specify the Print Type and Printer Profile settings 1 2 3 4 5 6 ...

Page 55: ...a type and other factors 4 Gamma Correction This function adjusts the contrast on colors other than black and white To adjust the contrast select the check box then move the slider Moving the slider to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas 5 Color Balance Move the slider for each color to adjust the balance of ...

Page 56: ... Box To open the Options dialog box click Options in the Print dialog box 1 Layout Use this function to print more than one page on a single sheet of paper Typically this is set to 1 Page Sheet Printing If another option is selected Page Order and Border can be specified 1 4 2 5 6 3 ...

Page 57: ...lick the specific pages on the preview area 2 Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print the other side 3 Fit to page Printing Executes scaled printing automatically When selected you can specify the Printer Paper Size This fits the document paper size set in the application to the selected paper size 4 Destinatio...

Page 58: ...ngs to defaults A check mark appears next to the selected print settings 3 Import Imports a set of print settings To use the settings select the desired settings in the Settings list then click the Import button 4 Apply Saves the settings currently specified in the Print dialog box After clicking the button enter the name under which the settings are to be saved 5 Remove Deletes unwanted print set...

Page 59: ...e progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu 2 Set Backgrounding to On 3 After starting a print job select BJ Print Monitor in the Application Menu The BJ Print Monitor launches ...

Page 60: ...gging the document name to the new position then release When the print order change includes the current job it stops and the new job immediately starts instead Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Displays the printer status If an error occurs instructions on what to do are displayed Displays the printer sta...

Page 61: ...spend the current print job 1 Select BJ Print Monitor in the Application Menu 2 Click the name of the print job you wish to cancel then click The document selected in the Print Monitor is deleted from the print list and the print job is canceled Note To suspend printing click the name of the document being printed then click To resume printing click ...

Page 62: ...e Setting up the Printer Install the printer driver on each network computer that will use the printer For information on installation refer to the printed Quick Start Guide Printer Setup To use the printer on a network first set up the print server then set up each client machine Print server setup procedure 1 Select Chooser in the Apple Menu 2 Select Active in AppleTalk 3 Select the S330 icon th...

Page 63: ...n click Send 6 Confirm that the new print server name has been added to Current print servers then click Close 7 Click the close box to close the Chooser Client setup procedure 1 Select Chooser in the Apple Menu 2 Select Active in AppleTalk 3 Select the S330 Server icon then select the printer server in Connected to 4 Click the close box to close the Chooser ...

Page 64: ...nt start the BJ Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu The BJ Print Monitor and BJ Status Monitor The BJ Print Monitor and the BJ Status Monitor both display a list of information concerning documents queued for printing This information includes the document name number of pages number of copies and the t...

Page 65: ...rinting Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item If you are using two or more printer servers you can switch between the BJ Status Monitor displays Select Print Server in the File menu then select the desired print server and click OK ...

Page 66: ...uide CD ROM 2 Double click the Printer Driver folder 3 Double click the Installer icon 4 When the Software License Agreement is displayed click Accept 5 Select Uninstall from the popup menu then click Uninstall Note If a warning message appears indicating that other applications are running Click Cancel and save the document s if there are any unsaved documents open in the other applications Click...

Page 67: ...ace Ink Tank and Maintain Print Head Replacing an Ink Tank Resetting the Ink Counter How Low Ink Warning Setting Works Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning How Low Ink Warning Setting Works Transporting the Printer ...

Page 68: ...zzles are clogged and clean them first Follow the procedures below and replace an ink tank if necessary Printing the Nozzle Check Pattern If the print quality is poor Print Head Cleaning If the problem remains Print Head Deep Cleaning Still the problem remains Replacing an Ink Tank If ink tank replacement does not resolve the problem the print head may be worn out Contact the Customer Care Center ...

Page 69: ...ong ink tank is used or if an ink tank is installed in the incorrect position Black BCI 24 Black Color BCI 24 Color Note Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon recommends using only original Canon ink tanks to ensure the best quality 1 Ensure that the printer is on then open the front cover The print head holder moves to the left ...

Page 70: ...ward you to release Lift the ink tank from its slot Do not touch the lock lever remove only the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables color black ...

Page 71: ...nance 3 Unpack the new ink tank and remove the orange protective cap Important Do not re attach the protective cap once you have removed it To avoid spilling ink do not touch the bottom of an ink tank once you have removed the protective cap ...

Page 72: ...Replacing an Ink Tank 72 Routine Maintenance 4 Insert the ink tank into the empty slot ...

Page 73: ...on process is now complete Note To maintain optimal print quality use an ink tank within six months of first use Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled Reset the ink counter every time you replace the ink tank Resetting the Ink Counter ...

Page 74: ...k counter is reset How Low Ink Warning Setting Works Ink Counter Reset When the front cover has been open for a certain period a confirmation message of ink tank replacement is displayed before the next print job Windows 1 Check the message then click Yes 2 Select the replaced ink tank then click OK Note When both black and color ink tanks have been replaced select both Black and Color ...

Page 75: ...ect both Black and Color Resetting the ink counter from the printer driver setting screen Note Do not reset the ink counter for an ink tank already in use Windows 1 Ensure that the printer is on then open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Maintenance tab click the Ink Counter Reset icon 3 Select the ink tank you have just installed then click Exec...

Page 76: ...up dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 2 Click Utilities to open the Printer Utility dialog box 3 Select Remaining ink level setting from the drop down menu then click Ink Counter Reset 4 Select the ink tank you have just installed then click Execute ...

Page 77: ...arning What is Low Ink Warning Reset the ink counter for the ink tank installed When ink becomes low The low ink warning alerts When you install a new ink tank When you reset the ink counter the counter will assume that the ink tank is full regardless of how much ink actually remains Resetting the counter on a new ink tank is the only way to match the counter value with the actual ink volume so yo...

Page 78: ...Ink Warning Setting Works 78 Routine Maintenance Low Ink Warning Display The shows a low ink level in the ink tank BJ Status Monitor Windows BJ Status Dialog Macintosh The color ink is low The color ink is low ...

Page 79: ...ng a new ink tank Do not reset the ink counter for an ink tank in use This would disrupt synchronization between the counter and the actual ink level Note Ink counters for black and color ink tanks work independently of each other However both start counting at the time you enable the low ink warning If you did not reset the counter for a specific ink tank when it was first installed the low ink w...

Page 80: ...Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab then click the Low Ink Warning Setting icon 3 Modify the Display low ink warning and Display a confirmation message of ink tank replacement settings then click Send Macintosh 1 Ensure that the printer is on then open the Page Setup dialog box The Page Setup dialog box can normally be opened by selec...

Page 81: ... Routine Maintenance 3 Select Low Ink Warning from the drop down menu then click the Remaining ink level setting icon 4 Modify the Display low ink warning and Display a confirmation message of ink tank replacement settings then click Send ...

Page 82: ...ct Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 With the printer on load a sheet of plain letter size or A4 paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab then click the N...

Page 83: ... 2 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup from the File menu 3 Click Utilities to open the Printer Utilities dialog box 4 Select Test Print from the drop down menu then click the Nozzle Check icon 5 When the confirmation message is displayed click OK Examining the Nozzle Check Pattern ...

Page 84: ...tenance Printing the Nozzle Check Pattern through the Printer 1 With the printer on load a sheet of plain letter size or A4 paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flashes twice Examining the Nozzle Check Pattern ...

Page 85: ...k Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer K C M Y Lines missing indicate the print head requires cleaning Unevenness in these patterns indicates the print head requires alignment ...

Page 86: ...er from the printer drivers or from the printer itself Note Cleaning the print head consumes ink so perform print head cleaning only when necessary Cleaning the Print Head from the Printer Drivers Windows 1 Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab then click the Cleaning icon ...

Page 87: ...or ink nozzles 5 When a confirmation message is displayed click OK Macintosh 1 Ensure that the printer is on 2 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 3 Click Utilities to open the Printer Utility dialog box 4 Select Cleaning from the drop down menu then click the Cleaning icon ...

Page 88: ...o resets the printer any print data stored in the printer is lost 1 Ensure the printer is on 2 Press and hold the RESUME CANCEL button until the POWER lamp flashes once The POWER lamp will start flashing as print head cleaning begins Do not perform any other operations until the print head cleaning is complete This takes about 50 seconds After print head cleaning finishes print the nozzle check pa...

Page 89: ...ess Perform print head deep cleaning from the printer driver Note Print head deep cleaning consumes ink so perform this procedure only when necessary Windows 1 Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab then click the Deep Cleaning icon 4 When the confirmation message is displayed click OK ...

Page 90: ...lick OK The POWER lamp will start flashing as print head deep cleaning begins The process can take one or two minutes to complete so wait until the POWER lamp stops flashing After print head deep cleaning finishes print the nozzle check pattern to verify that the print head is clean If not perform print head deep cleaning once more If the print head is still not clean after the second deep cleanin...

Page 91: ...f you do not have the original packing materials pack the printer carefully and thoroughly in protective material inside of a sturdy box 1 Turn the printer off 2 After making sure that the POWER lamp is off unplug the printer Important To protect the printer from damage do not unplug the printer while the POWER lamp is lit or flashing ...

Page 92: ...rting the Printer 92 Routine Maintenance 3 Remove the paper rest and the paper output tray 4 Disconnect the printer cable from the computer and from the printer then disconnect the power cord from the printer ...

Page 93: ...Transporting the Printer 93 Routine Maintenance 5 Secure the printer with adhesive tape as shown then pack it in a plastic bag ...

Page 94: ...Transporting the Printer 94 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company ...

Page 95: ...dia Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro for Borderless Printing Photo Paper Plus Glossy Matte Photo Paper Transparencies ...

Page 96: ...96 Printing Media T Shirt Transfers Banner Paper ...

Page 97: ...her Envelopes US Com 10 and European DL Note Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction Folded curled or wrinkled paper Wet paper Paper that is too thin less than 17 lb 64 g m2 Paper that is too thick more than 28 lb 105 g m2 Picture postcards Postcards with an affixed photo or sticker E...

Page 98: ...d jam in the printer Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the printed Quick Start Guide Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro for Borderless Printing Photo Paper Plus Glossy ...

Page 99: ...Compatible Media Types 99 Printing Media Matte Photo Paper Transparencies T Shirt Transfers Banner Paper ...

Page 100: ...elopes Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below 2 If the envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight ...

Page 101: ...printer if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 0 1 in 3 mm Unsuitable Envelopes Envelopes with an embossed or treated surface Envelopes with a double flap or pressure seals Press the envelope completely flat working from the middle to the edge The above illustrations show a side view of the leading edge of the envelope ...

Page 102: ... be loaded at once Note If the envelopes still do not feed properly even after removing curl clean the paper feed roller 1 Ensure that the printer is on and that no paper is loaded in the printer 2 Press and hold the RESUME CANCEL button down then release as the POWER lamp flashes three times The paper roller will rotate ten times as it cleans Repeat this three times Paper thickness lever ...

Page 103: ...es to feed the sheet Repeat this three times If the printer still does not feed the envelopes through even after cleaning repeat Step 4 again Printer Driver Settings Media Type Envelope Page Size Select either 10 Env or DL Env according to the envelope size you are using Orientation Landscape Handling of Printed Output Remove each envelope as it is printed Printable Area Printing Area ...

Page 104: ...ain paper It is suitable for printing photographs and business documents that feature graphics Loading Load the paper with the whiter side facing up Set the paper thickness lever to the left Do not load paper higher than the limit mark A maximum of 80 sheets can be loaded Paper thickness lever Print side whiter side ...

Page 105: ...ng matches the size set in the application Handling of Printed Output Do not stack more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet from being ejected In this case or if the ink takes a long time to dry remove each sheet as soon as it is printed Printable Area Printing Area ...

Page 106: ...inting surface to produce print outs close to photograph quality Loading Load the paper with the whiter side facing up Set the paper thickness lever to the left A maximum of 10 sheets can be loaded at once When printing on Glossy Photo Paper do not use any loading support sheet Paper thickness lever Print side whiter side ...

Page 107: ...ntil the ink dries approx two minutes Printable Area Printing Area Note For photographs and illustrations that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins t...

Page 108: ...surface ideal for printing photographs with outstanding results Loading Load only one sheet at a time Load the film with the cut corner at the upper right If the film is curled flatten it by curling in the opposite direction Set the paper thickness lever to the left Paper thickness lever Cut corner ...

Page 109: ...gs Media Type High Gloss Photo Film Page Size Ensure that the setting matches the size set in the application Handling of Printed Output Remove each sheet as soon as it is printed Do not touch the printed surface until the ink is fixed Printable Area Printing Area ...

Page 110: ...f the card without a white border When printing use the original application software Easy PhotoPrint for Windows or ImageBrowser for Macintosh Loading Load the paper with the glossy side facing up Set the paper thickness lever to the left A maximum of 20 sheets can be loaded at once Do not use the loading support sheet provided with the package Paper thickness lever Print side glossy side ...

Page 111: ...Glossy Photo Cards 111 Printing Media Handling of Printed Output Do not stack more than 20 sheets in the paper output tray Do not touch the printed surface until the ink is fixed approx two minutes ...

Page 112: ...nd provides superior color reproduction It is ideal for printing high quality photographs This media is available in Letter A4 and 4 x 6 sizes Loading Load only one sheet at a time Load the paper with the glossier side facing up Set the paper thickness lever to the left Paper thickness lever Print side glossier side ...

Page 113: ...t but become clearer after about 30 minutes Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight Storing Printed Output Do not store or display printouts in hot damp or humid conditions Never expose them to heat or...

Page 114: ...d illustrations that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 For instructions on setting margins refer to the user s manual for your application ...

Page 115: ...for printing images that cover the entire surface of the card without a white border When printing use the original application software Easy PhotoPrint for Windows or ImageBrowser for Macintosh Loading Load the paper with the glossy side facing up Set the paper thickness lever to the left A maximum of 20 sheets can be loaded at once Print side glossy side Paper thickness lever ...

Page 116: ...Photo Paper Pro for Borderless Printing 116 Printing Media Handling of Printed Output Follow the instructions described in Photo Paper Pro ...

Page 117: ...n It is ideal for printing high quality photographs This media is available in letter A4 and 4 x 6 sizes Loading Up to 10 sheets of letter size or A4 paper can be loaded at once Up to 20 sheets of 4 x 6 size paper can be loaded at once Load the paper with the glossy side facing up Set the paper thickness lever to the left Print side glossy side Paper thickness lever ...

Page 118: ... to dry for 24 hours Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight Storing Printed Output Do not store or display printouts in hot damp or humid conditions Never expose them to heat or direct sunlight Store printouts in photo albums photo frames or presentation binders to protect them from direct exposure to air or sunlight Do not mount printouts ...

Page 119: ...less Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 For instructions on setting margins refer to the user s manual for your application ...

Page 120: ...ior color reproduction It is ideal for a variety of printing such as paper crafts calenders and matte photos This media is available in letter and A4 sizes Loading Up to 10 sheets can be loaded at once Load the paper with the whiter side facing up Set the paper thickness lever to the left Print side glossy side Paper thickness lever ...

Page 121: ...le Area Printing Area Note For photographs and illustrations that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 For instructions on setting margins refer...

Page 122: ...ntation material for use with overhead projectors Loading Place one sheet of plain letter size or A4 paper under the transparencies in the sheet feeder Set the paper thickness lever to the left A maximum of 30 sheets can be loaded at once Paper thickness lever Plain paper Transparencies ...

Page 123: ...ward which it curls when held by the edge Printer Driver Settings Media Type Transparency Page Size Ensure that the setting matches the size set in the application Handling of Printed Output Remove each transparency as soon as it is printed Do not touch the printed surface until the ink dries approx 15 minutes Printable Area Printing Area Print side ...

Page 124: ...r in the printer driver Note For more information please see the instructions packaged with your media for proper loading and handling Loading Load only one sheet at a time If the T shirt transfer is curled flatten it by curling it in the opposite direction Load the paper with the side that does not have green lines facing up Set the paper thickness lever to the right Paper thickness lever ...

Page 125: ...Ensure that the setting matches the size set in the application Handling of Printed Output Remove each T shirt transfer as soon as it is printed The T shirt transfer should be used as soon as possible Refer to the supplied instructions for details on how to use the paper Printable Area Printing Area ...

Page 126: ...When tearing the banner paper tear off one sheet more than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length Loading 1 Set the paper thickness lever to the right 2 Load the banner paper with the printing side facing up Gently fold the perforation between the first and second sheets Leave the rest of ...

Page 127: ...Banner Paper 127 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure that the ink does not stain the table or floor ...

Page 128: ...Page Size When using A4 banner paper A4 When using letter size banner paper Letter Printing Type Banner Printing On a Macintosh before creating the document select Banner Printing in the Page Setup dialog box Copies Must be set to 1 to print correctly Printable Area Printing Area ...

Page 129: ...ot Start or Stops During Print Jobs Paper Does Not Feed Properly or Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen Have you replaced an ink tank with a new one is Displayed Low Ink Warning Displays Ink Tank with Problems Unique to Windows Problems Unique to the Macintosh Windows Macintosh ...

Page 130: ... correctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note If the Installer was forcibly terminated due to an error in Windows Windows may be unstable This will prevent the printer driver from being installed Restart the computer before reinstalling the printer driver Close any other applications before installation Sometimes...

Page 131: ...e If you choose to install from the Run command you must specify the CD ROM drive letter and the installation program MSETUP EXE The CD ROM drive letter is computer dependent Confirm that there are no problems with the Setup Software User s Guide CD ROM In Windows use Explorer to ensure that the CD ROM can be read In a Macintosh check that the CD ROM icon is visible If there is a problem with the ...

Page 132: ...Errors Cannot Print to End of Job Colors are Unclear Meaningless Characters or Symbols are Printed Printing is Blurred Colors are Wrong Straight Lines are Misaligned Printed Paper Curls or Ink Blots Back of Paper is Smudged Printed Surface is Scratched White Streaks Colors are Uneven or Streaked ...

Page 133: ...f the paper loaded in the printer First check the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh Check the amount of the free space on the hard disk You may need to increase the amount of free space by deleting unnecessary files ...

Page 134: ...e Print Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box Confirm the specified ink tank is installed When an ink tank runs out of ink replace it with a new one Note Printed colors may not match screen colors perfectly due to basic differences in the methods used to produce colors Color control settings...

Page 135: ...leshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document try editing the document then printing it If this does not resolve the situation there may be a problem with your application program ...

Page 136: ... Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved after cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact the Customer Care Center Note Always ensure that you dispose of the protective cap from a print head Ensure that you are printing on the correct side of the media You ...

Page 137: ...ubleshooting Straight Lines are Misaligned Align the print head Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Print Head Alignment Follow the instructions on the screen ...

Page 138: ...n normally be opened by selecting Page Setup in the File menu 2 Click Utilities 3 Select Test Print from the drop down menu then click Print Head Alignment Follow the instructions on the screen Note Straight lines can become misaligned if the paper thickness lever has been moved Aligning the print head may also resolve this problem ...

Page 139: ...erties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual then click Details 3 Click the Quality icon then drag the Print Quality slider to the Fine end ...

Page 140: ...require a lot of ink such as pictures with intense colors or photographs Reduce the Intensity setting in the printer driver and try printing again Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab select Manual for Color Adjustment then click Set 3 Drag the Intensity slider to adjust the intensity ...

Page 141: ...eshooting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual then click Details 3 Click the Color icon then drag the Intensity slider to set the intensity ...

Page 142: ...either remove each printed sheet from the output tray as soon as it is printed or adjust the Ink Drying Wait Time to pause after each sheet has printed Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Setting dialog box 4 Drag the Ink Drying Wait Time slider then click Send ...

Page 143: ...down menu 4 Drag the Ink Drying Wait Time slider then click Send You may need to clean some of the printer s internal parts To clean the inside of the printer follow the procedure below 1 Load several sheets of letter size or A4 plain paper into the printer s paper feeder 2 Press and hold the RESUME CANCEL button until the POWER lamp flashes three times then release the button 3 Repeat this operat...

Page 144: ...ess Printing check the paper that you are using With Borderless Printing the print quality may decrease or smudging may occur at the top and bottom edges of the paper Use Photo Paper Pro Glossy Photo Paper Photo Paper Plus Glossy or Matte Photo Paper If smudging still occurs set the paper thickness lever to the right and try printing again When printing on thick paper set the paper thickness lever...

Page 145: ...ith high intensity especially on plain paper the paper may absorb too much ink and become wavy This may cause the printed surface to become scratched Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab select Manual for Color Adjustment then click Set 3 Drag the Intensity slider to adjust the intensity ...

Page 146: ...dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual then click Details 3 Click the Color icon and drag the Intensity slider to set the intensity Ensure you are printing within the recommended printing area Printing Area ...

Page 147: ...ttern to check the ink output If a specific color does not print in the nozzle check pattern clean the print head Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head For details on print head alignment refer to Straight Lines are Misaligned ...

Page 148: ...e Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual then click Details 3 Click the Quality icon then drag the Print Quality slider to the Fine end ...

Page 149: ... Printer Properties Dialog Box 2 On the Main tab select Custom for the Print Quality setting then click Set 3 Click Diffusion for the Halftoning setting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual then click Details 3 Click the Quality icon then click Diffusion for the Halftoning setting ...

Page 150: ... or Stops During Print Jobs 150 Troubleshooting Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Printing Stops Before It is Completed Printer Moves But Does Not Print Print Head Holder Does Not Move ...

Page 151: ... the printer may take longer than usual to begin printing While the POWER lamp is flashing the computer is processing the data and sending it to the printer Wait until the green lamp stops flashing and printing begins Ensure that the printer is securely connected to the computer Note If you are using a switch box or other device remove and reconnect the printer directly to the computer Try printin...

Page 152: ... ensure that S330 is selected in the Chooser Note In Windows you can set the Canon S330 as the default printer Ensure that the printer port is set correctly Set USBPRNnn or USBnnn n represents a number as the printer port 1 Click Start then Settings then Printers 2 Select the Canon S330 icon 3 Open the File menu and select Properties 4 Click the Details tab or Ports tab and set the printer port Wi...

Page 153: ...plete Halt the print job and turn the printer off for at least 15 minutes to cool the print head down The print head can overheat when continuously printing for long time To protect the print head the printer will sometimes pause automatically at a line break before resuming In this event interrupt the print job at a convenient time and turn the printer off for at least 15 minutes Furthermore when...

Page 154: ...ink is output correctly If the nozzle check pattern does not print correctly clean the print head Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved by cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact the Customer Care Center ...

Page 155: ...cover and turn the power on If the POWER lamp is flashing green the printer is initializing When the POWER lamp stops flashing open the front cover again If the front cover has been left open for a while close and reopen it If the front cover is left open for more than 10 minutes the print head holder moves to the right to prevent the print head from drying out Close and reopen the front cover to ...

Page 156: ...Paper Does Not Feed Properly or Paper Jams 156 Troubleshooting Paper Does Not Feed Properly or Paper Jams Paper Does Not Feed Properly Envelopes or Postcards Do Not Feed Properly Paper Jams ...

Page 157: ...that the left edge of the paper touches the paper guide When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the printer in portrait orientation If the envelopes are placed in landscape orientation they may not feed properly When using transparencies load one sheet of plain paper in the printer firs...

Page 158: ...he RESUME CANCEL button down then it release when the POWER lamp flashes three times The paper roller will rotate ten times as it cleans Repeat this three times 3 Load a sheet of letter size or A4 plain paper in the printer 4 Press and hold the RESUME CANCEL button down then it release when the POWER lamp flashes three times The sheet will feed through Repeat this three times If the printer still ...

Page 159: ...ains inside the printer open the front cover and remove it If you cannot pull the paper out turn the printer off and turn it back on The paper will be ejected automatically 2 After removing all paper close the front cover 3 Reload the paper into the printer and press the RESUME CANCEL button Note When reloading the paper into the printer refer to Paper Does Not Feed Properly to confirm that you ar...

Page 160: ...w Check the cause and take the appropriate action Two flashes Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button Three flashes Paper jam If paper has jammed in the printer clear the jam replace the paper in the printer correctly and press the RESUME CANCEL butt...

Page 161: ... during print head cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank becomes completely full contact the Customer Care Center to have the waste ink tank replaced Note Canon recommends that you call the Customer Care Center for service as soon as this error occurs Once the...

Page 162: ...hes alternate green and orange An error has occurred that may require you to contact the Customer Care Center Turn the printer off and unplug it from the power supply Plug the printer back in and turn it back on If the problem remains contact the Customer Care Center ...

Page 163: ...yed on the Screen 163 Troubleshooting An Error Message is Displayed on the Screen Error Writing to USBxxx Application Error or General Protection Fault Other Error Messages Other Error Messages Windows Windows Windows Macintosh ...

Page 164: ...r Note If you are using a switch box or other device remove and reconnect the printer directly to the computer then try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again If spooling is enabled disable it to send the print data directly to the printer and try printing again 1 ...

Page 165: ...k Universal serial bus controller then double click Canon S330 In Windows 2000 or Windows XP click the Hardware tab then click Device Manager Double click Universal Serial Bus controller then double click USB Printing Support This will open the General tab 3 On the General tab check if there is any indication of a problem with the device Also refer to the Troubleshooting section of the printed Qui...

Page 166: ... Details tab or Ports tab then select USBPRNnn Canon S330 or USBnnn Canon S330 n represents a number from the Print to the following port drop down list There may be a problem in the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Also refer to the Troubleshooting section of the printed Quick Start Guide ...

Page 167: ... you attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system If other applications are running close them to increase available memory then try printing again Ensure that enough memory is allocated to the application Refer to the memory requirements of your appli...

Page 168: ...a specific document try editing the document then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document contact the manufacturer of your application There may be a problem with the printer driver Uninstall the printer driver and reinstall it Also refer to the Troubleshooting section of the printed Quick S...

Page 169: ...e instructions on screen If an error occurs during printing the BJ Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows 98 or Windows Me click the Guide tab for actions to be taken in response to the error Refer to Low Ink Warning Displays Ink Tank with for more information Windows ...

Page 170: ...leting unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Background printing failed Windows 98 Windows Me only Restart Windows and try printing again Could not print Application name File n...

Page 171: ...here is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure that the power is on and that the printer and the computer are securely connected If the problem remains verify the Chooser setting 1 In the Apple menu select Chooser 2 Click the S330 icon and ensure that S330 is selected as the connected destination If it is no...

Page 172: ...d a confirmation message of ink tank replacement may be displayed before the next print job If the ink tank has been replaced with a new one Click Yes to reset the ink counter If the front cover has been open for a while the ink tank has not been replaced Click No to close the dialog box You can choose to disable the display of a confirmation message Modifying the low ink warning setting ...

Page 173: ...rning Displays Ink Tank with The ink level of an ink tank displayed with a is not synchronized with its ink counter BJ Status Monitor Windows BJ Status Dialog Macintosh The color ink level may not be correctly displayed The color ink level may not be correctly displayed ...

Page 174: ...r from the printer driver setting screen Note When Display a confirmation message of ink tank replacement is selected a message asking whether or not the ink tank has been replaced is displayed automatically whenever the ink tank is replaced Modifying the low ink warning setting Turn the low ink warning off until you replace the ink tank to stop the warning message Windows 1 Ensure that the printe...

Page 175: ...n open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 2 Click Utilities to open the Printer Utilities dialog box 3 Select Remaining ink level setting from the drop down menu and click the Low Ink Warning Setting icon 4 Clear the Display low ink warning check box then click Send Note Also refer to How Low Ink Warning Setting Works...

Page 176: ...Problems Unique to Windows 176 Troubleshooting Problems Unique to Windows The BJ Status Monitor is Not Displayed Cannot Print in Background Windows 98 Windows Me only Windows ...

Page 177: ... printer is selected 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu 2 On the Details tab click Spool Settings then select Enable bi directional support for this printer In Windows 2000 or Windows XP select Enable bi directional support on the Ports tab ...

Page 178: ...rd disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing Ensure that background printing is enabled 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Page Setup tab click Printer control then select Background Printing ...

Page 179: ...Problems Unique to the Macintosh 179 Troubleshooting Problems Unique to the Macintosh Jagged Text or Graphics or Banded Gradations Cannot Print in Background Macintosh ...

Page 180: ...Ensure that your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As the S330 is not a PostScript printer but a Quick Draw printer use an application compatible with Quick Draw for printing ...

Page 181: ...Ensure that background printing is enabled 1 In the Apple menu select Chooser 2 Click Backgrounding on Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to remove unnecessary files or disable background printing ...

Page 182: ...00 vertical dpi max Print speed printing with Canon standard pattern Black printing Draft 14 ppm Standard 10 5 ppm Color printing Draft 10 ppm Standard 4 7 ppm Print direction Bi directional Print width 8 0 in 203 2 mm max for borderless printing 8 5 in 216 0 mm Resident print control mode Canon extended mode ...

Page 183: ...distribution pair Type Twisted pair shielded cable Length Up to 16 4 ft 5 0 m Connectors USB standard Series B pluggable Acoustic noise level Approx 45 dB A in the highest print quality mode Operating environment Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation Storage environment Temperature 32 to 95 F 0 to 35 C Humidity 5 to 90 RH no condensation Power supply USA Canada AC 1...

Page 184: ...C 230 V 10 50 Hz Australia AC 240 V 50 Hz Power consumption Standby Approx 2 W Printing Approx 30 W Dimensions without a paper rest and paper output tray 15 35 W 9 76 D 7 28 H in 390 W 248 D 185 H mm Weight Approx 7 48 lb 3 4 kg ...

Page 185: ... feeder capacity Plain Paper 17 lb 75 gsm 100 sheets max High Resolution Paper 80 sheets max Envelopes 10 pieces max Glossy Photo Paper 10 sheets max High Gloss Photo Film 1 sheet Glossy Photo Cards 20 sheets max Photo Paper Pro 1 sheet A4 Letter 20 sheets max 4x6 Photo Paper Pro for Borderless Printing 20 sheets max Photo Paper Plus Glossy 10 sheets max A4 Letter 20 sheets max 4x6 Matte Photo Pap...

Page 186: ...o 23 0 in 120 0 to 584 2mm Weight 17 to 28 lb 64 to 105 g m2 Canon Special media High Resolution Paper HR 101N Glossy Photo Paper GP 301N GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Photo Paper Pro PR 101 Photo Paper Pro PC 101S Photo Paper Plus Glossy PP 101 Matte Photo Paper MP 101 Transparencies CF 102 T Shirt Transfers TR 201 Banner Paper ...

Page 187: ...zles 600 dpi Cyan Magenta Yellow 128 nozzles per each color 600 dpi Ink Tanks Capacity Black BCI 24 Black approx 300 1 approx 580 2 Color BCI 24 Color approx 170 2 1 1500 characters per page normal text at standard and plain paper mode with Windows 98 Windows Me 2 Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode with Windows 98 Windows Me ...

Page 188: ...or approx 25 MB on Windows 2000 and Windows XP including temporary files Note Use the system under the following operating environment Windows Computer with Microsoft Windows 98 Windows Me Windows 2000 or Windows XP which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh Macintosh computers with USB and Mac OS 8 6 Mac O...

Page 189: ...ach edge of media Printing area dark blue Canon recommends that you print within this area Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision A4 B5 A5 4 x 6 Letter Legal Envelopes Banner Paper ...

Page 190: ...election of Borderless Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or smeared Size Printable Area width x height A4 8 0 11 4 in 203 2 289 0 mm B5 6 9 9 8 in 175 2 249 0 mm A5 5 6 7 9 in 141 2 202 0 mm 4 x 6 5 6 7 9 in 94 8 144 4 mm ...

Page 191: ...191 Specifications Recommended printing area Printable area 1 1 in 1 04 in 0 13 in 0 13 in 0 2 in 0 12 in ...

Page 192: ...ess Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or smeared Size Printable Area width x height Letter 8 0 10 7 in 203 2 271 4 mm Legal 8 0 13 7 in 203 2 347 6 mm 1 1 in 1 04 in 0 25 in 0 25 in 0 2 in 0 12 in Recommended printing area Printable area ...

Page 193: ...193 Specifications Envelopes Size Printable Area width x height European DL 7 5 4 1 in 190 5 103 2 mm US Com 10 8 3 3 9 in 211 8 98 0 mm 0 12 in 1 04 in 0 13 in 0 13 in Printable area ...

Page 194: ...r Paper Size Printable Area width x height Banner Paper A4 8 0 69 8 in 203 2 1774 0 mm Letter 8 0 65 7 in 203 2 1668 4 mm 0 13 in 0 13 in 0 12 in 1 1 in 0 2 in Max 6 sheets Min 2 sheets Recommended printing area Printable area ...

Page 195: ...anner Paper 126 BCI 24 Black 69 BCI 24 Color 69 BJ Print Monitor Macintosh 59 BJ Status Dialog Macintosh 78 173 BJ Status Monitor Macintosh 65 BJ Status Monitor Windows 37 78 169 173 177 Booklet Printing 26 Borderless Printing 45 C Canceling a Print Job Macintosh 61 Canceling a Print Job Windows 40 Chooser Macintosh 59 Index ...

Page 196: ...uplex Printing 27 57 E Enabling Low Ink Warning 77 Envelopes 100 Error Message 163 169 171 F Fit to Page Printing 26 57 Front cover 15 155 G Gamma Correction Macintosh 55 General Protection Fault 167 Glossy Photo Cards 110 Glossy Photo Paper 106 H High Gloss Photo Film 108 High Resolution Paper 104 ...

Page 197: ...M Matte Photo Paper 120 Media Type Macintosh 48 Media Type Windows 23 N Network Macintosh 62 Nozzle Check Pattern 85 O Opening the Printer Properties Dialog Box Windows 20 P Page Setup Dialog Box Macintosh 44 Page Size Windows 25 paper feed roller 102 158 Paper Guide 15 Paper Jams 159 Paper Output Tray 15 Paper Rest 15 ...

Page 198: ...h 57 Poster 57 Poster Printing 26 POWER Button 18 POWER Lamp 18 160 Preview before printing 24 Print Advisor Windows 24 Print Dialog Box Macintosh 48 Print Head Holder 17 Print Head Lock Lever 17 Print Mode Macintosh 49 Print server Macintosh 62 Printable area 189 Printer Driver Macintosh 42 Printer Driver Windows 19 Printer port 165 Printer Properties Dialog Box Windows 20 22 Printing Area 189 Pr...

Page 199: ...intosh 52 Simulate Illustration Windows 30 Specifications 182 T Transparencies 122 Transporting the Printer 91 T Shirt Transfers 124 U Uninstalling Printer Drivers Macintosh 66 Uninstalling Printer Drivers Windows 41 USB Port 16 165 V Vivid Photo 31 53 W When to Replace Ink Tank and Maintain Print Head 68 ...

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