
Cannot Install the Printer Driver
131
Troubleshooting
■
If the Installer for the printer driver does not start up automatically
when you insert the
Setup Software & User’s Guide CD-ROM
, open
the My Computer window, then double-click the CD-ROM icon.
Note
➤
If you choose to install from the
Run
command, you must specify the CD-
ROM drive letter and the installation program ("MSETUP.EXE"). The CD-
ROM drive letter is computer dependent.
■
Confirm that there are no problems with the
Setup Software & User’s Guide
CD-ROM
.
In Windows, use Explorer to ensure that the CD-ROM can be read. In a Macintosh,
check that the CD-ROM icon is visible. If there is a problem with the CD-ROM, contact
the Customer Care Center.
Windows