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71
Troubleshooting
EN
G
L
IS
H
“Communication with the Card Slot
failed” is displayed during setup
This message is displayed if installation of the network drive for the Card Slot
fails during setup.
(1)Retry
Click to retry the network setup of the Card Slot.
(2)Skip
Click to continue installation without the network setup of the Card Slot.
When this message is displayed, wait for a while, then click
Retry
. If it fails
again, follow the procedure below.
z
Make sure that the computer is communicating with the network properly,
then restart the computer. Then try again.
z
Disable the Windows Firewall function, or open port 137:139 to allow
communication with the machine following the procedure below. For
information on other security software, refer to its instruction manual or
contact its manufacturer.
Important
If you disabled the firewall function, disconnect your network from the Internet.
To do this, configure your access point or router not to connect to the Internet or
WAN.
To disable the Windows Firewall:
(1)
Click Start > Control Panel > Security Center > Windows Firewall.
(2)
Select
Off
and click
OK
.
To open port 137:139:
(1)
Click
Start
>
Control Panel
>
Security Center
>
Windows Firewall
.
(2)
Select the
Advanced
tab and select the target connection, and click
Settings
.
(3)
Select the
Services
tab, and click
Add
.
(4)
On the
Service Settings
dialog box, input the following information, and
click
OK
.
Description of service
: Input the name of this service.
Name or IP address
: Input the IP address of the machine. For details,
see “Printing Out Network Setting Information” on page 75.
External Port number for this service
: Input “137”.
TCP/UDP
: Select TCP.
Internal Port number for this service
: Input the same number as
External Port number.
(5)
Repeat step1 to 3. On the
Service Settings
dialog box, input the same
information as you did in step 4 except for selecting UDP in
TCP/UDP
.
(6)
Use the same procedure to open the other ports (138TCP, 138UDP,
139TCP, and 139UDP).
Problem
Possible Cause and Measures
(1)
(2)
MP600R_SG_ENG.book Page 71 Tuesday, August 15, 2006 2:37 PM