Canon PIXMA G3070 Series Online Manual Download Page 423

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Scanner Does Not Work

Check 1

Check that your scanner or printer is turned on.

Check 2

Check for any printer errors.

For messages, see When Error Occurred.

Check 3

With network connection, check the connection status and reconnect as

needed.

Check 4

With USB connection, connect the USB cable to a different USB port on the

computer.

Check 5

If the USB cable is connected to a USB hub, remove it from the USB hub and

connect it to a USB port on the computer.

Check 6

Restart the computer.

Check 7

To scan from the printer's operation panel with USB connection, click

Scan-

from-Operation-Panel Settings

in the

Settings (General Settings)

dialog, and then

check that the following checkboxes are selected.

• Your scanner or printer
•

Enables scanning from the operation panel

423

Summary of Contents for PIXMA G3070 Series

Page 1: ...G3070 series Online Manual English ...

Page 2: ...hanging Network Settings 47 Canon Wi Fi Connection Assistant Screen 48 Performing Network Settings 52 Performing Changing Wired LAN Connection Ethernet Cable Settings 53 Performing Changing Wi Fi Settings 56 Assigning Printer Information 61 List of Models Which Does Not Support Diagnosis and Repair Function 62 List of Models Which Does Not Support IPv6 Configuration via USB Connection 63 Wi Fi Con...

Page 3: ...eaning the Print Head 105 Deep Print Head Cleaning 107 Aligning the Print Head 109 Performing Maintenance Functions from Your Computer macOS 112 Opening Remote UI for Maintenance 113 Cleaning the Print Heads 114 Adjusting Print Head Position 116 Cleaning 117 Cleaning Paper Feed Rollers 118 Cleaning Inside the Printer Bottom Plate Cleaning 120 Replacing the Maintenance Cartridge 123 Checking Mainte...

Page 4: ...etters and Symbols 167 Changing Settings 168 Changing Printer Settings from Your Computer Windows 169 Changing the Print Options 170 Setting the Ink to be Used 171 Managing the Printer Power 172 Changing the Printer Operation Mode 174 Changing Printer Settings from Your Computer macOS 176 Managing the Printer Power 177 Changing the Printer Operation Mode 178 Changing Settings from Operation Panel ...

Page 5: ...b 216 Basic Settings Tab Description 217 Paper Settings on the Printer Driver and the Printer Media Type 225 Paper Settings on the Printer Driver and the Printer Paper Size 227 Printing on Postcards 229 Setting Up Envelope Printing 230 Registering a Frequently Used Printing Profile 231 Set Media Type Quality etc Media Quality Tab 233 Media Quality Tab Description 234 Set the Layout of Printed Docu...

Page 6: ...d Print Job 281 Removing Printer That Is No Longer Required from List of Printers 282 Printing Using Canon Application Software 283 Printing from Smartphone Tablet 284 Paper Settings 285 Copying 287 Making Copies 288 Setting Items for Copying 289 Scanning 291 Scanning in Windows 292 Scanning According to Item Type or Purpose IJ Scan Utility 293 IJ Scan Utility Features 294 Scanning Easily Auto Sca...

Page 7: ...OS 353 Cannot Find Printer on Network 354 Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB 358 Wireless Router Problems 360 Network Key Password Unknown 361 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 363 Printer Settings Smartphone Tablet Troubles for Network 365 Solve Network Troubles with The Printer s Diagnostic Functio...

Page 8: ...canner Does Not Work 419 ScanGear Scanner Driver Does Not Start 420 Scanning Problems macOS 421 Scanning Problems 422 Scanner Does Not Work 423 Scanner Driver Does Not Start 424 Mechanical Problems 425 Printer Does Not Turn On 426 Printer Turns Off Unexpectedly or Repeatedly 427 USB Connection Problems 428 Wrong Language Appears in LCD 430 Installation and Download Problems 431 Failed to MP Driver...

Page 9: ...ing Jammed Paper inside Printer 446 1000 450 1200 451 1368 452 1496 453 1640 454 1723 455 1724 456 1725 457 1726 458 1727 459 2114 460 2200 465 2900 466 2901 467 3252 468 4103 469 5100 470 5200 471 6000 472 ...

Page 10: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 10 ...

Page 11: ...sonal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining ba...

Page 12: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 12 ...

Page 13: ...Trademarks and Licenses Trademarks Licenses 13 ...

Page 14: ... 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Adobe Acrobat Flash Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Amazon Echo and Alexa are trademarks of Amazon com Inc or its af...

Page 15: ...DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Apache License Version 2 0 January 2004 http www apache org licenses TERMS AND CONDITIONS FOR USE REPRODUCTION AND DISTRIBUTION 1 Def...

Page 16: ...ight owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work 2 Grant of Copyright License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable c...

Page 17: ...or regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file 7 Disclaimer of Warranty Unless required by applicable law or agreed to in writing Licensor provide...

Page 18: ...chnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary ...

Page 19: ...THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Use is subject to license terms below This distribution may include materials developed by third parties Sun Sun Microsystems the Sun logo and Solaris are trademar...

Page 20: ...E FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF...

Page 21: ...E IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERV...

Page 22: ...YRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 23: ...OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Written by Joel Sherrill joel OARcorp com COPYRIGHT c 1989 2000 On Line Applications Research Corporation OAR Permission to use copy modify and distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or...

Page 24: ...ILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The FreeType Project LICENSE 2006 Jan 27 Copyright 1996 2002 2006 by David Turner Robert Wilhelm and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages some of them may cont...

Page 25: ...as well as linking it to form a program or executable This program is referred to as a program using the FreeType engine This license applies to all files distributed in the original FreeType Project including all source code binaries and documentation unless otherwise stated in the file in its original unmodified form as distributed in the original archive If you are unsure whether or not a parti...

Page 26: ... that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not required to accept it However as the FreeType Project is copyrighted material only this license or another one contracted with the authors grants you the...

Page 27: ...ht c 2011 2015 ARM LIMITED All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of cond...

Page 28: ... the following conditions are met Redistributions of source code must retain copyright notices this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the CRYPTOGAMS nor the names of...

Page 29: ... this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION INC AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED T...

Page 30: ...ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Lua Copyright 1994 2014 Lua org PUC Rio Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish di...

Page 31: ...of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright...

Page 32: ...OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Copyright C 2019 Broadcom Corporation All Rights Reserved Permission to use copy modify and or distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS AND THE AUTHOR DISCLAIMS...

Page 33: ...N ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following applies only to products supporting PIXUS Cloud Link PIXMA Cloud Link or MAXIFY Cloud Link THE BASIC LIBRARY FUNCTIONS Written by Philip Hazel Email local part ph10 Email domain ca...

Page 34: ... or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIR...

Page 35: ...ted to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In the Wireless Direct you can conn...

Page 36: ... is wrong with network connection Select either link below to download Wi Fi Connection Assistant Checking Printer Connection Status Using Wi Fi Connection Assistant Performing Changing Network Settings Windows For Windows you can perform network settings using Wi Fi Connection Assistant Wi Fi Connection Assistant Windows Diagnosing and Repairing Network Settings Windows macOS You can diagnose or ...

Page 37: ...Restrictions Notices when printing using web service Notice for Web Service Printing 37 ...

Page 38: ...S together with WPA2 or higher security The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete When connecting to Wi Fi outdoors do not connect to a 5 GHz network SSID The 5 GHz band available for use with the printer includes the channels that are allowed for indoo...

Page 39: ...ase web services for the printer cannot be used In Wireless Direct mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected an error will appear If an error appears disconnect a device that does not use the printer and then redo the settings Devices connected to the printer using Wireless Direct cannot communicate with e...

Page 40: ...Network Connection Tips Windows macOS Detect Same Printer Name Switching Printer s Connection to Network or Devices 40 ...

Page 41: ...cOS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen To check the printer s MAC address and the serial number print out the netw...

Page 42: ...witching LAN Connection Method If you want to switch the connection method to a USB connection when the printer is used with a LAN connection refer to Setup Guide to setup Reconfiguration Method of Wi Fi Connection If you want to switch to Wireless Direct when using the printer with Wi Fi connection Wireless Direct and wireless LAN connection Wi Fi can be used together but only at 2 4GHz Connectin...

Page 43: ...t Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important Available functions and settings vary depending on your printer 43 ...

Page 44: ...n Wi Fi Connection Assistant repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already specified for the printer at the time of purchase When you change the network settings authentication by the administrator password is required For details Administrator Password For improving security we rec...

Page 45: ...nt In Windows 7 click Start and select All Programs Canon Utilities Wi Fi Connection Assistant and then Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant a message appears Check the message and select Yes The screen below appears Select Diagnose and Repair or Printer Network Setup on the displayed screen If you select Diagnose and Repair Diagnosing and Repairing Network Setti...

Page 46: ...Follow the procedure below 1 Start up Wi Fi Connection Assistant 1 2 Check the displayed message and select Yes 2 3 Select Diagnose and Repair on the displayed screen 3 Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be d...

Page 47: ...Performing Changing Network Settings Canon Wi Fi Connection Assistant Screen Performing Network Settings 47 ...

Page 48: ...nter The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to another printer Appears when you cannot communicate with the printer Note If a printer you want to use is not detected try to set the criteria for printer search Setting Criteria for Printer Search Searching Specific P...

Page 49: ...tup Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information F Connection Method Displays printer connection method wired LAN Wi Fi or USB Note If ...

Page 50: ...he pulldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for the printer Note If USB is selected from the pulldown menu on the toolbar is displayed K Displays the printer status and operation guides Selecting a printer from the printer list displays its ...

Page 51: ... printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv4 IPv6 or USB printers Note This item has the same function as Switch View in the View menu You can also display the USB connected printer list Not available for some models In this case select USB E Disp...

Page 52: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 52 ...

Page 53: ... printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB connection To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer to perform change settings 5 Select Network Settings on Printer Settings menu...

Page 54: ...HCP server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If you select a USB connected printer on step 4 you cannot perform IPv6 settings depending on the printer yo...

Page 55: ...re using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not availa...

Page 56: ... on the displayed screen 3 Detected printers are listed 4 Select printer to perform change settings from printer list 4 Select the printer with Wi Fi displayed on Connection Method and Available or Requires Setup displayed on Status to perform settings You can perform settings for a printer with Available or Requires Setup not displayed on Status via USB connection To perform setup for a USB conne...

Page 57: ...onnects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can select Direct depending on the printer you are using If Direct is selected all items are displayed in a gray out status and you cannot perform any settings In addition you cannot connect to Internet...

Page 58: ...en Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct is selected all items are displayed in a gray out status and you cannot perform any settings A Use IPv4 address Always selected displayed in a gray out state B Get IP address automatically Select thi...

Page 59: ...ed in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned automatically Use a router compatible with IPv6 Note This setting item is not available depending on the printer you are using C Use Manual Address Select this option if no DHCP server functionality i...

Page 60: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 8 60 ...

Page 61: ...lect Printer Network Setup on the displayed screen 3 Detected printers are listed 4 Select printer to assign location name and device name 4 Select the printer with Available displayed on Status 5 Select Detailed Printer Settings on Printer Settings menu 5 The Confirm Printer Password screen appears For more on the password refer to Administrator Password 6 Enter password and click OK 6 The Detail...

Page 62: ... function of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO 2000 PRO 4000 PRO 4000S PRO 6000 PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 62 ...

Page 63: ...series TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series TS8180 series TS6180 series TR8530 series TR7530 series TS8130 series TS6130 series XK70 series XK50 series G4010 series G3010 series TR4500 series E4200 series TS6200 series TS6280 series TS6230 serie...

Page 64: ... TR9530 series TS3300 series E3300 series 64 ...

Page 65: ...nection Assistant Starting Up Wi Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important Available functions and settings vary depending on your printer 65 ...

Page 66: ...mputer on which it is installed In addition Wi Fi Connection Assistant restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necessary for the connection type such as a wireless router or a LAN cable When you install Wi Fi Connection Assistant disable block function of firewall 66 ...

Page 67: ...n select Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant the screen below appears Enter the password specified for your computer and select Install Helper Wi Fi Connection Assistant starts diagnosis and repair of network Diagnosing and Repairing Network Settings 67 ...

Page 68: ...List of Models Which Does Not Support Diagnosis and Repair Function Wi Fi Connection Assistant starts checking the computer settings when it starts up Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether the printer can be detected on the network whether the signal strength or communication...

Page 69: ... function of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO 2000 PRO 4000 PRO 6000 PRO 4000S PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 69 ...

Page 70: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 70 ...

Page 71: ...Loading Paper Loading Photo Paper Plain Paper Loading Envelopes 71 ...

Page 72: ...y bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl When using Photo Paper Plus Semi gloss SG 201 even if the sheet is curled load one sheet at a time as it is If you roll up this paper to flatten this may cause cracks on the surface of the paper and...

Page 73: ...rtrait orientation C Loading paper in landscape orientation D can cause paper jams Note Check that the tip of paper comes up against the inner part of a feed slot when you load long length paper Depending on the weight of the paper the leading edge may rise and printing may be shifted Make sure that the leading edge of the paper does not rise such as by holding the part that protrudes from the rea...

Page 74: ...uide and adjust the guides to both edges of the paper stack 5 Do not slide the paper guides too tightly against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark E 74 ...

Page 75: ... preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printing this printer has a function that detec...

Page 76: ...put paper with your hands or use the printer in a place where the paper does not fall If the paper falls the printed side may become dirty or scratched Also when supporting the paper with hands be sure not to pull the paper forcefully while printing 76 ...

Page 77: ...ive 1 Prepare envelopes 1 Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of the leading e...

Page 78: ... the envelope and load the envelope in portrait orientation with the address side facing up After loading the envelopes the paper setting confirmation screen for the rear tray appears on the LCD 5 Move the right paper guide and adjust the guides to both edges of the envelopes 5 Do not slide the paper guides too tightly against the envelopes The envelopes may not be fed properly 78 ...

Page 79: ...f envelopes loaded in rear 6 tray select OK If not select Change to change the settings in accordance with the size and type of the loaded envelopes Note See Check paper replacement when you want to hide the screen for confirming the setting of paper 7 Pull out the paper output tray D and open the output tray extension E 7 79 ...

Page 80: ...d on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper settings 80 ...

Page 81: ...Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach Attach the Document Cover 81 ...

Page 82: ...mportant Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original 82 ...

Page 83: ...3 Close the document cover gently 3 Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 83 ...

Page 84: ...an originals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel follow the operation below Select Auto scan for document type in Scan Select Photo for document type in Scan and specify Auto scan for Scan size to scan originals Loading Only One Original in Cen ter of Platen Scanning two or more originals If you scan using the operatio...

Page 85: ...en the edges diagonally striped area of the platen Portions placed on the diagonally striped area cannot be scanned Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN Allow 0 40 in 1 cm or more space between the edges diagonally striped area of the platen and the originals and between the originals Portions placed on the diagonally striped area cannot be ...

Page 86: ...atically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 in 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut out photos may not be scanned properly 86 ...

Page 87: ...aper Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 in 216 x 297 mm Note When loading a thick original such as a book on the platen you can load it by removing the document cover from the printer How to Detach Attach the Document Cover 87 ...

Page 88: ...taching the document cover Hold up the document cover in portrait orientation and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the document cover vertically 88 ...

Page 89: ...89 ...

Page 90: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 90 ...

Page 91: ...he ink level correctly From the printer Ink level monitor From the computer Changing the remaining ink level notification setting If the remaining ink level notification function is disabled visually inspect the remaining ink and refill the ink tanks as necessary Continuing printing with ink below the lower limit line of an ink tank may prevent satisfactory print quality Note If print results beco...

Page 92: ...he printer 3 Open the tank cap C of the ink tank to be refilled 3 D Yellow E Magenta F Cyan G Black Important Carefully open the tank cap of the ink tank Ink on the inside of the tank cap may spatter when opening it 4 Hold the ink bottle upright and gently twist the bottle cap H to remove 4 92 ...

Page 93: ... s inlet I slowly stand the bottle upside down and push the bottle into the inlet The ink tank is refilled Support the bottle with your hand so that it does not fall Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles If ink is not injected into the ink tank slowly remove and insert the ink bottle 93 ...

Page 94: ...ghtly and remove the bottle from the inlet while slowly tilting it Important Do not leave ink bottles in ink tanks Close the bottle cap of the ink bottle securely and store the ink bottle upright 7 Close the tank cap of the ink tank 7 Make sure the tank cap is completely inserted 8 Close the scanning unit cover 8 To close the scanning unit cover lift it up slightly and then lower it gently 94 ...

Page 95: ...ently Washing may not remove ink stains Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon Do not leave ink bottles in areas exposed to high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or bottle caps may...

Page 96: ...white document or when black and white printing is specified Every ink is also consumed in the standard cleaning and deep cleaning of the print head which may be necessary to maintain the performance of the printer When ink runs low promptly refill it Ink Tips 96 ...

Page 97: ...r occurs the error message appears on the LCD When Error Occurred The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lower limit line shown on the ink tank For the remaining ink level notification function to work appropriately each ink tank must be filled with entire contents of the corresponding color ink bottle bundled with the...

Page 98: ...eaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Important The used ink is ejected into the maintenance cartridge When the maintenance cartridge becomes full replacement is necessary If a message is displayed indicating that the maintenance cartridge is nearly full replace the maintenance cartridge as...

Page 99: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 99 ...

Page 100: ...nt result Set Media Type Quality etc Media Quality Tab When the Print Results Are Blurred or Uneven Step 1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check Pattern For macOS Printing a Nozzle Check Pattern Step 2 Examine the nozzle check pattern If there are missing lines or horizontal streaks in the pattern Ste...

Page 101: ...still not resolved replace ink in print head Important Replace ink in print head consumes a great amount of ink Frequent replace ink in print head can rapidly consume ink so replace ink in print head only when necessary Be sure to check the remaining ink level before replacing ink in print head Replace Ink in Print Head If the nozzle check pattern is not printed correctly even after replacing ink ...

Page 102: ...a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 2 Loading Photo Paper Plain Paper 3 Select Maintenance on the HOME screen 3 LCD and Operation Panel 4 Select Nozzle Check 4 The confirmation screen will appear 5 Select Yes 5 6 Press the OK button 6 The nozzle check pattern will be printed and the confirma...

Page 103: ...ecessary 1 Check if there are missing lines in the pattern C or horizontal streaks in the pattern D 1 A No missing lines No horizontal streaks B Lines are missing Horizontal streaks are present 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation 2 screen 103 ...

Page 104: ...in the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Print Head If the pattern C or any color in the pattern D is not printed Example Magenta pattern is not printed The cleaning is required Select Also B then select Yes on the cleaning confirmation screen ...

Page 105: ...artridge a message is displayed and the cleaning cannot be performed You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 2 Loading Photo Paper Plain Paper 3 Select Maintenance on the HOME screen 3 LCD and Operation Panel 4 Select Cleaning 4 The confirmation screen will appear 5 Select Ye...

Page 106: ...9 Examine the nozzle check pattern 9 Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 106 ...

Page 107: ...layed and the cleaning cannot be performed You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 2 Loading Photo Paper Plain Paper 3 Select Maintenance on the HOME screen 3 LCD and Operation Panel 4 Select Deep Cleaning 4 The confirmation screen will appear 5 Select Yes 5 The printer start...

Page 108: ...9 Examine the nozzle check pattern 9 If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours 108 ...

Page 109: ...ppears on the LCD When Error Occurred You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 2 Loading Photo Paper Plain Paper 3 Select Maintenance on the HOME screen 3 LCD and Operation Panel 4 Select Print Head Alignment Auto 4 The confirmation screen will appear Note To print and check t...

Page 110: ...ay not be scanned properly 7 Confirm the message then place print head alignment sheet on platen 7 Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper left corner of the sheet with the alignment mark 8 Close the document cover gently then press the OK button 8 110 ...

Page 111: ...lignment sheet on the platen until adjusting the print head position is complete If an error message is displayed on the LCD press the OK button to release the error then take appropriate action When Error Occurred 9 When the completion message appears select OK 9 Note For Windows when the print results are still not satisfactory after adjusting the print head position as described above adjust th...

Page 112: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position 112 ...

Page 113: ...t and click Options Supplies 2 3 Click Show Printer Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not know the password see Passwords and cookies Related Topics Cleaning the Print Heads Adjusting Print Head Position Printing a Nozzle Check Pattern Managing the Printer Power Cha...

Page 114: ... Cleaning starts 4 Complete Cleaning 4 Next the message for Nozzle Check pattern printing is displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small amount of ink Cleaning the print head frequently will rapid...

Page 115: ...s displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Perform Deep Cleaning only when necessary Related Topic Printing a Nozzle Check Pattern 115 ...

Page 116: ... 3 Load paper in printer 3 Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Run head position adjustment 4 Check that the printer power is on and then click Yes Head alignment starts Proceed with the operations in accordance with the messages on the screen Important Do not open the scanning unit cover while printing is in progress otherwise printing will stop Note You can ...

Page 117: ...Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 117 ...

Page 118: ...tton 6 The paper feed rollers will rotate as they are cleaned without paper 7 Make sure that the paper feed roller has stopped rotating then follow the message to load 7 the three sheets of A4 or Letter sized plain paper Loading Photo Paper Plain Paper 8 Press the OK button 8 The printer starts cleaning The cleaning will be complete when the paper is ejected 9 When the completion message appears s...

Page 119: ...Do not touch the roller with your fingers Paper feeding performance may be degraded If the problem is not resolved after cleaning contact Canon to request a repair 119 ...

Page 120: ...screen 2 LCD and Operation Panel 3 Select Bottom plate cleaning 3 The confirmation screen will appear 4 Select Yes 4 5 Follow the message to remove any paper from the rear tray then press the OK button 5 6 Fold a single sheet of A4 or Letter sized plain paper in half widthwise then unfold the 6 paper 7 Fold one side of the opened paper in another half aligning the edge with the center crease 7 unf...

Page 121: ...e ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 11 When the completion message appears select OK 11 Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like...

Page 122: ...Important Be sure to turn off the power and unplug the power cord before cleaning the printer 122 ...

Page 123: ...tenance cartridge becomes full an error message is displayed and the printer stops working until the cartridge is replaced with a new one Do not touch the terminal A or opening B of the maintenance cartridge Note Use a maintenance cartridge with the model number below Maintenance Cartridge MC G04 1 Prepare a new maintenance cartridge 1 Remove the maintenance cartridge and the attached plastic bag ...

Page 124: ...t place the removed maintenance cartridge on a desk or other surface as there may be ink on the bottom of the cartridge To prevent ink from leaking do not tilt the removed maintenance cartridge or turn it upside down Put the used one immediately into the plastic bag that came with the new maintenance cartridge and seal the bag by tying the opening tightly to prevent the ink from leaking 124 ...

Page 125: ... your hands 7 Insert the new maintenance cartridge straight until it stops 7 8 Attach the maintenance cover 8 Align the tab on the back of the maintenance cover with the hole on the printer and close it 9 Secure with the coin screw 9 10 Turn the printer on 10 125 ...

Page 126: ...n about the used space of the maintenance cartridge The maintenance cartridge is almost full Replace the maintenance cartridge as soon as possible The maintenance cartridge is full Replace the maintenance cartridge Note The above screen shows estimated used space To replace the maintenance cartridge select Replace Replacing the Maintenance Cartridge You can check the model number of a maintenance ...

Page 127: ...Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Handling Printer Configuration Using the Web Browser Spe...

Page 128: ...Safety Safety Precautions Regulatory Information WEEE 128 ...

Page 129: ... electric shock or injury Do not place product close to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequencies other than those specified Plug the power cord into the socket completely Do not plug in or unplug the power cord wi...

Page 130: ... are laid down ink may leak When refilling ink tanks take sufficient care to prevent ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not leave ink bottles in areas exposed to high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality Do not subject ...

Page 131: ...stand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers holding flammable liquids such as alcohol or thinner Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or...

Page 132: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with ...

Page 133: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 133 ...

Page 134: ...Norway Iceland and Liechtenstein This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and national legislation This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical...

Page 135: ...n vor der Abgabe an einer Erfassungsstelle vom Altgerät zerstörungsfrei zu trennen personenbezogener Daten auf den Altgeräten vor der Entsorgung zu löschen Die Bedeutung von dem Symbol der durchgestrichenen Abfalltonne auf Rädern finden Sie oben in dieser Beschreibung Die Vertreiber von Elektro oder Elektronikgeräten haben die Pflicht zur unentgeltlichen Rücknahme von Altgeräten Die Vertreiber hab...

Page 136: ...ktrische en elektronische apparatuur naar www canon europe com weee Sólo para la Unión Europea y el Área Económica Europea Noruega Islandia y Liechtenstein Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos de acuerdo con la directiva RAEE 2012 19 UE y con la legislación nacional Este producto debe entregarse en uno de los puntos de recogida designados como po...

Page 137: ...tro uno ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell acquisto di una nuova o un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche La gestione impropria di questo tipo di rifiuti può avere un impatto negativo sull ambiente e sulla salute umana causato dalle sostanze potenzialmente pericolose che potrebbero essere contenute nel...

Page 138: ...ale renovationsmyndigheder Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www canon europe com weee Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ Νορβηγία Ισλανδία και Λιχτενστάιν Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλ...

Page 139: ...kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja elektroniikkalaiteromun keräyspisteeseen Sähkö ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä koska laitteet saattavat sisältää ympäristölle ja tervey...

Page 140: ...ku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www canon europe com weee Csak az Európai Unió és az EGT ...

Page 141: ...cznego i elektronicznego znajduje się w witrynie www canon europe com weee Platí len pre štáty Európskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do urč...

Page 142: ...tīvu dabas resursu izmantošanu Lai saņemtu pilnīgāku informāciju par vietām kur izlietoto iekārtu var nodot pārstrādei sazinieties ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europ...

Page 143: ...аконодателство Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране например на база размяна когато купувате нов подобен продукт или в одобрен събирателен пункт за рециклиране на излязло от употреба електрическо и електронно оборудване ИУЕЕО Неправилното третиране на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда и човешкото здрав...

Page 144: ...iranje Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje a općenito se povezuju s EEE Istovremeno vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lok...

Page 145: ... Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High 145 ...

Page 146: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 147: ... any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the printer where objects will not fall on it 147 ...

Page 148: ...er in a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE Please handle with care and ensure the box remains...

Page 149: ... printer cable from the computer and from the printer then unplug the power 7 cord from the printer 8 Use adhesive tape to secure all the covers on the printer to keep them from opening during 8 transportation Then pack the printer in the plastic bag Close and seal the opening of the bag with an object such as tape so as not to leak ink 9 Attach the protective material to the printer when packing ...

Page 150: ...ther security settings on the printer such information may be stored in the printer To keep your personal information safe please be sure to reset all printer settings when sending the printer for repair lending or transferring the printer to another person or disposing of the printer Reset settings 150 ...

Page 151: ...u press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord check that the ON lamp is not lit Print periodically Just as the tip of a felt pen ...

Page 152: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 152 ...

Page 153: ...Main Components Front View Rear View Inside View Operation Panel 153 ...

Page 154: ...e and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Photo Paper Plain Paper Loading Envelopes D Paper Output Tray Printed paper is ejected Pull out it before printing E Output Tray Extension Open to support ejected paper F Operation Panel Use to change the settings of the printer or to operate it Operation Panel 154 ...

Page 155: ...G Document Cover Open to load an original on the platen H Platen Load an original here 155 ...

Page 156: ...er cord C Maintenance Cover Remove when replacing the maintenance cartridge D Maintenance Cartridge Absorbs ink used for cleaning Replacing the Maintenance Cartridge Important Do not touch the metal casing Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer This can cause trouble 156 ...

Page 157: ... are on the right If any ink levels are low refill the low tanks Refilling Ink Tanks D Upper Limit Line Indicates the maximum capacity of the ink E Single Dot Indicates the amount of ink required when replacing ink in print head F Lower Limit Line Indicates the lower limit of the sufficient amount of ink to print Refill the ink tank before the amount of ink is below this line G Print Head Holder T...

Page 158: ...ng to Internet is to be born by the customer Depending on your smartphone or tablet you may not be able to scan a QR code D HOME button Used to display the HOME screen LCD and Operation Panel E LCD Liquid Crystal Display Displays messages menu items and operating status LCD and Operation Panel F OK button Finalizes your selection of items Also used to resolve errors G Black button Starts black whi...

Page 159: ...also used for entering characters L Back button Returns to the previous screen M Wireless connect button When you hold down the button the button lights The printer is then put into the standby mode for easy connection in a PC and smartphone Easy Wireless Connect 159 ...

Page 160: ...Power Supply Checking that Power Is On Turning the Printer On and Off Unplugging the Printer 160 ...

Page 161: ... off if the ON lamp is lit the printer is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 11 minutes To restore the display press any button or perform the print operation 161 ...

Page 162: ... displayed on the LCD see When Error Occurred You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power Turning off the printer Press the ON but...

Page 163: ...ng off the printer be sure to confirm that the ON lamp is off Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default 163 ...

Page 164: ... ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off 1 2 Confirm that the ON lamp is off 2 3 Unplug the power cord 3 The specification of the power cord differs depending on the country or region of use 164 ...

Page 165: ...ding on the signal state the icon will change Signal strength 81 or more You can use the printer over Wi Fi without any problems Signal strength 51 or more The problem such as the printer cannot print may occur according to the network status We recommend placing the printer near the wireless router Signal strength 50 or less The problem such as the printer cannot print may occur Place the printer...

Page 166: ...maintenance cartridge is full Replace the maintenance cartridge Checking Maintenance Cartridge Status on LCD C Basic menu Select each item when you want to use the basic functions of a printer maintain a printer or change each setting Changing Settings from Operation Panel Basic Operation of the Operation Panel To determine a menu or setting items select an button and press the OK button Entering ...

Page 167: ... the OK button for determination If a keyboard is displayed select the button and press the OK button for entry Switch the character entry mode Switch the upper lower case letters or symbols on a keyboard Delete the characters entered just before Insert a blank space Determine the contents of entered data Note Only the input modes or characters available for input appear in their respective screen...

Page 168: ... Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Handling Printer Configuration Using the Web Browser 168 ...

Page 169: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode 169 ...

Page 170: ...is option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 1 2 Click Print Options on the Page Setup tab 2 The Print Options dialog box opens 3 Change the individual settings 3 If necessary change the setting of each item and then click OK The Page Setup tab is displayed again 170 ...

Page 171: ...Page Setup tab 4 When you perform printing the specified ink will be used Important When the following settings are specified Black Only does not function because the printer uses an ink other than black to print documents Other than Plain Paper Envelope Ink Jet Hagaki A Hagaki K A Hagaki A or Hagaki is selected for Media Type on the Media Quality tab A checkmark is added to Borderless Printing on...

Page 172: ...a specified period of time 1 Open the Canon IJ Printer Assistant Tool 1 2 Check that the printer is on and then click Auto Power 2 The Auto Power Settings dialog box will open Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most ...

Page 173: ...o disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed 173 ...

Page 174: ...computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Configure settings 3 If necessary switch between various modes of printer operation 4 Apply the settings 4 Click OK and when the confirmation message appears click OK The printer operates with the modified ...

Page 175: ...necessary switch between various modes of printer operation 4 Apply the settings 4 Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter 175 ...

Page 176: ...Changing Printer Settings from Your Computer macOS Managing the Printer Power Changing the Printer Operation Mode 176 ...

Page 177: ...nction automatically turns on the printer when data is received 1 Selecting Printer settings from Remote UI 1 2 Click Energy saving settings 2 3 Complete the following settings 3 Auto power off Specify the time from the list Printer automatically turns itself off when data is not sent within the specified time or the printer has remained inactive Auto power on When you check this check box the pri...

Page 178: ...mismatch If the check box is deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information registered to the printer Ink drying wait time You can set the length of the printer rest time until printing of the next page begins The wait time becomes longer as the value set in the l...

Page 179: ...on Operation Panel Print settings LAN settings PictBridge settings Mobile photo print settings Other device settings Language selection Firmware update Reset settings Feed settings Web service setup ECO settings Quiet setting System information Checking the Total Number of Uses of Printer 179 ...

Page 180: ...1 Check that printer is turned on 1 2 Select Settings on the HOME screen 2 LCD and Operation Panel 3 Select Device settings 3 4 Select a setting item to adjust 4 The setting screen for the selected item is displayed 5 Select a setting item 5 6 Select a setting to specify 6 For more on setting items on the operation panel Setting Items on Operation Panel 180 ...

Page 181: ... Web service setup ECO settings Quiet setting Items for Paper Printing Print settings PictBridge settings Mobile photo print settings Feed settings Items for Maintenance Management LAN settings Firmware update Reset settings System information Checking the Total Number of Uses of Printer 181 ...

Page 182: ...ge as needed Important Settings will become ineffective in the following situations Printing from a PictBridge Wi Fi supporting device Printing from a standard form Note When performing settings from application software or the printer driver these settings will be prioritized If printouts contain margins even though you are printing in Borderless specifying Extended amount Large for this setting ...

Page 183: ...ot displayed depending on the printer settings Items Setting Connection Enabled connected Enabled disconnected Disable Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2 4 GHz 5 GHz Wi Fi security Inactive WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES WPA3 SAE AES Signal strength XXX IPv4 address XXX XXX XXX XXX IPv4 subnet mask XXX XXX XXX XXX IPv4 default gateway XXX XXX XXX X...

Page 184: ...Follow the on screen instructions during setup Other connection types WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Advanced For details on each setting item Advanced Wireless Direct Wireless Direct setting list The network settings information of the print...

Page 185: ...he printer s name displayed on a Wi Fi Direct compatible device for Wireless Direct Change password Changes the password for Wireless Direct Confirm connection request Selecting ON displays the confirmation screen when a Wi Fi Direct compatible device is connecting the printer Advanced For details on each setting item Advanced Advanced Set printer name Specifies the printer name You can use up to ...

Page 186: ...s Setting items when you use Bonjour Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices LPR protocol setting Enables disables the LPR setting RAW protocol Enables di...

Page 187: ... allows you to activate discontinuous reception when using Wi Fi discontinuous reception Note Depending on the Wi Fi router used discontinuous reception may not be activated even though Enable is selected Discontinuous reception is enabled only while the printer is on standby The LCD is in the screen saver mode IPsec settings Selecting Enable allows you to specify the IPsec security 187 ...

Page 188: ...onfigurations will be performed Enable disable pairing Set the printer s Wi Fi pairing function to enable or disable Allow block additional pairing Permit or prohibit the addition of pairing with Canon PRINT Inkjet SELPHY used in another device Delete paired devices Cancel all Canon PRINT Inkjet SELPHY pairing Keyboard layout Select the keyboard layout from the following three types QWERTY QWERTZ ...

Page 189: ...uing printing with ink below the lower limit line of an ink tank may prevent satisfactory print quality When changing the remaining ink level notification function from disabled to enabled it is necessary to refill all ink tanks up to the upper limit line Refilling Ink Tanks Fixed print quality Specifies print quality when printing on plain paper 189 ...

Page 190: ... and menus on the LCD Japanese English German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgarian Turkish Greek Estonian Latvian Lithuanian Simplified Chinese Korean Traditional Chinese Indonesian Vietnamese 190 ...

Page 191: ... update Check current version You can check the current firmware version Update notification setting You can set the printer to display the firmware update information on the LCD when the firmware update is available When Idle Power off is selected the printer informs you of the update during idle and the update information also appears when you press the ON button Auto update settings Select ON t...

Page 192: ...or other setting items back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or Wi Fi Connection Assistant reverts to the default setting Note You cannot set the following setting items back to the default The language displayed on the LCD The current position of the print head The cumulative usage count of cop...

Page 193: ...played Note A screen for confirming the setting of paper is not displayed if you select Disable Set the size and type of paper properly in Rear tray paper settings when making prints For AirPrint of iOS iPadOS paper may be printed based on the paper size set during paper loading It is recommended to set to Enable when making prints using an AirPrint function Detect paper setting mismatch If you se...

Page 194: ...kjet Cloud Printing Center and sets the history saving Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center Issue registration code In order to link the web service and printer obtain the registration code from the service origin DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup foll...

Page 195: ...reen 2 LCD and Operation Panel 3 Select ECO settings 3 4 Specify settings as necessary 4 A Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the printer B Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer 195 ...

Page 196: ...urned on 1 2 Select Settings on the HOME screen 2 LCD and Operation Panel 3 Select Quiet setting 3 4 Select ON 4 Important Operating speed is reduced compared to when OFF is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced 196 ...

Page 197: ...plays the printer serial number Printed page count Displays the printed sheet count in increments of 50 sheets Ex In case of 25 sheets 1 50 is displayed MAC address Wi Fi Displays the MAC address for Wi Fi Root cert thumbprint SHA 1 Shows the root certification thumbprint SHA 1 of the printer Root certificate thumbprint SHA 256 Shows the root certification thumbprint SHA 256 of the printer 197 ...

Page 198: ...printed and checked 1 Check that printer is turned on 1 2 Load A4 or Letter sized plain paper 2 3 Select Printer details on the HOME screen 3 LCD and Operation Panel 4 Select Print usage statistics 4 5 Select Yes 5 6 Press the OK button 6 The total number of uses of printer is printed 198 ...

Page 199: ...ture 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The supplied power cord is only for the country or region you purchased Power...

Page 200: ... region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation environment and location Security WPA PSK TKIP AES WPA2 PSK TKIP AES WPA3 SAE AES Setup WPS Push button configuration PIN code method Easy wireless connect Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Wind...

Page 201: ...acOS Operating System macOS Mojave 10 14 6 macOS Monterey 12 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be available with the supported OS Refer to the Canon web site for details Information in this manual is subject to change without notice 201 ...

Page 202: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 202 ...

Page 203: ...ailable in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 508 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 P...

Page 204: ...en printing photos saved on a PictBridge Wi Fi compliant device you must specify the page size and media type Printing from Digital Camera Page Sizes You can use the following page sizes Note Page sizes and media types the printer supports differ depending on the OS you are using Standard sizes Letter Legal Executive A6 A5 A4 B5 B Oficio M Oficio Foolscap Legal India KG 4 x6 10x15 5 x7 13x18cm 7 x...

Page 205: ...rch Card 2 17 x3 58 Special sizes Minimum size 2 17 x 3 50 in 55 0 x 89 0 mm Maximum size 8 50 x 47 24 in 216 0 x 1200 0 mm When Height of Page Size is set to a value exceeding 26 61 in 676 mm Media Type is set to Plain Paper Paper Weight You can use paper in the following weight range Plain paper From 17 to 28 lb 64 to 105 g m2 205 ...

Page 206: ... 1 Approx 80 sheets Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glossy GP 701 2 Photo Paper Plus Glossy II PP 201 PP 208 PP 301 2 Photo Paper Pro Luster LU 101 2 Photo Paper Plus Semi gloss SG 201 2 Matte Photo Paper MP 101 A4 Letter 5 x7 13x18cm 8 x10 20x25cm 2L 127x178mm 10 sheets KG 4 x6 10x15 L 89x127mm Square 3 5 Square 5...

Page 207: ...r may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Name Model No Paper Output Tray Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Approx 50 sheets Paper other than Genuine Canon Paper Common Name Paper...

Page 208: ...r notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with an adhesive surface on ...

Page 209: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 210: ...ntable sheets per pigment color ink bottle Standard mode 7 700 sheets Economy mode 8 100 sheets Measurement conditions Measurement images Color printing A4 color document ISO IEC24712 Measurement method Canon original Paper type Plain paper Print driver setting Setting to the default for plain paper setting Quality to Economy Borderless printing OFF The number of printable sheets is calculated bas...

Page 211: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Using PIXMA MAXIFY Cloud Link Paper Settings 211 ...

Page 212: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 212 ...

Page 213: ...e Windows Printer Driver Basic Printing Setup Basic Main Controls Basic Settings Tab Set Media Type Quality etc Media Quality Tab Set the Layout of Printed Documents Page Setup Tab Overview of the Printer Driver Updating the Driver 213 ...

Page 214: ...our purpose in Profiles on the Basic Settings tab If you select a print setting Paper Size and Media Type will change automatically Note When the paper size to be printed is selected from Printer Paper Size the zoom level is automatically set according to the selected paper size To select a zoom level of your choice add a checkmark to Zoom and enter a number 4 Select Media Type B According to Requ...

Page 215: ...e paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 215 ...

Page 216: ...Main Controls Basic Settings Tab Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 216 ...

Page 217: ...ore printing Always print with current settings Page Size Printer Paper Size Media Type Quality Copies Collate Orientation Grayscale Printing Borderless Printing Page Layout Zoom 1 sided 2 sided Booklet Printing Binding Location Profiles The names and icons of frequently used printing profiles are registered When you select a printing profile according to the purpose of the document settings that ...

Page 218: ...re set from the application software those settings have priority Envelope If you select this setting for printing an envelope Media Type is set automatically to Envelope In the Envelope Size Setting dialog box select the size of the envelope to be used Greeting Card When selected for printing a greeting card the Media Type is automatically set to Inkjet Greeting Card The Quality is also set to Hi...

Page 219: ...and horizontal dimensions for the paper size Printer Paper Size Selects the size of paper actually loaded into the printer Normally it will appear as Same as Page Size and the document is printed with no scaling If you select a paper size that is smaller than the Page Size the document size will be reduced If you select a paper size that is larger the document size will be enlarged Also if you sel...

Page 220: ...he two settings or the specified printing order may not be enabled Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setting Landsc...

Page 221: ...both sides of the paper This type of printing ensures that pages can be collated properly in page number order when the printed sheets are folded and stapled at the center Preferences Opens the Booklet Printing dialog box Click this button to set details on booklet printing Binding Location Selects the stapling margin position The printer analyzes the Orientation and Page Layout settings and autom...

Page 222: ...pplication software Save the orientation setting Saves the Orientation to the printing profile in Profiles To apply the saved print orientation when the printing profile is selected check this check box If this check box is unchecked the print orientation is not saved and consequently the Orientation setting is not applied when the printing profile is selected Instead the printer prints with the p...

Page 223: ...es for pasting together the pages into a poster Check this check box to print the words Note Depending on the environment of the printer driver you are using this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster Check this check box to print the cut lines Print page range Specif...

Page 224: ...f the sheet Page Border Prints a page border line around each document page Check this check box to print the page border line Printer Media Information dialog box This dialog box allows you to check the printer settings and apply the checked settings to the printer driver Paper Source The paper source of the media is being displayed Media Type Displays the Media Type that is currently set on the ...

Page 225: ... in the printer driver Paper information reg istered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Glossy Photo Paper Everyday Use GP 501 GP 508 Glossy Photo Paper Glossy Photo Paper Glossy GP 701 Glossy P...

Page 226: ...vailable papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper including recycled paper Plain Paper Plain paper Envelopes Envelope Envelope Greeting Cards Inkjet Greeting Card Others Card Stock Card Stock Card stock 226 ...

Page 227: ...al 8 5 x14 22x36cm Legal Executive 7 25 x10 5 184 2x266 7mm Executive A6 A6 A5 A5 A4 A4 B5 B5 B Oficio 8 5 x14 216 0x355 0mm B Oficio M Oficio 8 50 x13 43 216 0x341 0mm M Oficio Foolscap F4 Oficio2 FC F4 Ofc2 Legal India 8 46 x13 58 215x345mm Legal India 4 x6 10x15cm 4 x6 10x15 5 x7 13x18cm 5 x7 13x18 7 x10 18x25cm 7 x10 8 x10 20x25cm 8 x10 L 89x127mm L 89x127mm 2L 127x178mm 5 x7 13x18 Square 3 5 ...

Page 228: ...ata 3 Nagagata 4 3 54 x8 07 Nagagata 4 Yougata 4 4 13 x9 25 Yougata 4 Yougata 6 3 86 x7 48 Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 3 88 x7 5 98 4x190 5mm Env Monarch Card 2 17 x3 58 55x91mm Card Custom Size Others 228 ...

Page 229: ...t be used 5 Select the media type 5 Select the Hagaki you want to use from Hagaki in Media Type Important This printer cannot print on postcards that have photos or stickers attached You will get cleaner printing if you print the message side first and then print the address side The paper settings on the printer driver are different depending on whether you are printing on the address side or the...

Page 230: ...selected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the Maintenance tab 6 Select the print quality 6 For Quality select the quality according to your purpose 7 Click OK 7 When you perform print the information is printed on the envelope Important When you ...

Page 231: ...deleted at any time Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 From Profiles on the Basic Settings tab select the printing profile to be used and if necessary change each of the settings You can also register necessary items on the Media Quality and Page Setup tabs 3 Click Add 3 The Add to Profiles dialog box opens 231 ...

Page 232: ... driver or upgrade the printer driver version the print settings that are already registered will be deleted from Profiles Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted 1 Select the printing profile you want to delete from the Profiles list on the Ba...

Page 233: ...pe Quality etc Media Quality Tab Media Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 233 ...

Page 234: ...ew before printing Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which pap...

Page 235: ...ntensity Selects color adjustment method Auto Cyan Magenta Yellow Brightness Contrast and so on are adjusted automatically Manual Select when you set the individual settings such as Cyan Magenta Yellow Brightness Contrast etc and Color Correction method Set Select Manual for Color Intensity to enable this button In the Manual Color Adjustment dialog box you can adjust individual color settings suc...

Page 236: ...when each item is adjusted Note The graphic is in monochrome when the Grayscale Printing check box is checked View Color Pattern Displays a pattern for checking color changes produced by color adjustment If you want to display the preview image with a color pattern check this check box Cyan Magenta Yellow Adjusts the strengths of Cyan Magenta and Yellow Moving the slider to the right makes a color...

Page 237: ...the type of document to be printed Color Correction Allows you to select Driver Matching ICM or None to match the purpose of the print operation Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM is disabled ICM is unavai...

Page 238: ...Set the Layout of Printed Documents Page Setup Tab Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 238 ...

Page 239: ...s a similar function set them with the application Settings Preview Page Size Printer Paper Size Copies Print from Last Page Collate Orientation Rotate 180 degrees Borderless Printing Page Layout Zoom 1 sided 2 sided Booklet Printing Binding Location Specify Margin Print Options Stamp Background Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You...

Page 240: ...check box to print your document in normal order starting from the first page Collate Check this check box to group together the pages of each copy when you want to print multiple copies Uncheck this check box when you want to print with all pages of the same page number grouped together Important When the application software that you used to create the document has the same function give priorit...

Page 241: ...cument to print Page Layout Selects the size of the document you want to print and the type of printing 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper To change the page order click Preferences In the Page Layout Printing dialog box that appears specify Page Order Poster 1 x 2 to Poster 4 x 4 This function enables you to enlarge the image data and divide the enla...

Page 242: ... Stamp and Background may not be available Defaults Restores all the settings you have changed to their default values Clicking this button restores all the settings on the current screen to their default values factory settings Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper si...

Page 243: ...es to specify a specific page or range Note If some of the pages have not been printed well specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab Only the pages shown on the screen will be printed this time Booklet Printing dialog box This dialog box allows you to set how to bind the document as a booklet Printing only on one side and print...

Page 244: ...s function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software When the information in the color profile set on the application software is output to the printer dri...

Page 245: ...ata to be sent to the printer Select Recommended under normal circumstances Important A large amount of memory may be used for certain settings Do not change the setting if your computer has a small amount of memory Print With Specify the ink to be used when printing Select from All Colors Default and Black Only Important When the following settings are specified Black Only does not function becau...

Page 246: ...he first page only Background Background printing is a function that allows you to print an illustration or a similar object bitmap behind the document Check this check box to print a background and select a title from the list Select Background Opens the Background Settings dialog box You can register a bitmap as a background and change layout method and intensity of the selected background Backg...

Page 247: ...Type Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the font size for the stamp text string Outline Selects a frame that encloses the stamp text string If a large font size is selected for Size characters may extend outside of the stamp border Color Select Color Shows the current color for the stamp To select a different color cl...

Page 248: ...gle can be set by entering the number of degrees Negative values rotate the stamp clockwise Note Rotation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab Note Click Defaults to set the stamp position to Center and the rotation to 0 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp Title Enter the t...

Page 249: ... a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the environment this function may not be available Click Defaults to set File to blank Layout Method to Fill page and the Intensity slider to the middle Sav...

Page 250: ...Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 250 ...

Page 251: ...print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pages with the same page number together Print from Last Page Collate Print from Last Page Collate Print from Las...

Page 252: ...gs on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Note By setting both Print from Last Page and Collate you can perform printing so that papers are collated one by one starting from...

Page 253: ...Printing 1 Open the printer driver setup window 1 2 Set borderless printing 2 Add a checkmark to Borderless Printing on the Page Setup tab Click OK when the confirmation message appears When a message prompting you to change the media type appears select a media type from the list and click OK 3 Check the paper size 3 Check the Page Size list When you want to change it select another page size fro...

Page 254: ...or media selection appears When you are using plain paper for test printing select Plain Paper and click OK Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems However the portion of the document extending off the paper range will not be printed and for this reason the subjects around the perimeter of a photo m...

Page 255: ...ize 3 Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order 4 If necessary click Preferences specify the following settings in the Page Layout Printing dialog box and click OK Page Order To change the page arrangement order select a placement method from the list Page Border To print a page border...

Page 256: ... select another stapling side from the Binding Location list 5 Set the margin width 5 If necessary click Specify Margin and set the margin width and then click OK 6 Complete the setup 6 Click OK on the Page Setup tab When you perform print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Press the OK button ...

Page 257: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 257 ...

Page 258: ...rent print data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Specifying the Printer Driver To specify the printer driver open the Print dialog box of the application software you are using and select Canon XXX where XXX is your model name Displaying the Manu...

Page 259: ...details refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 Select Control Panel Hardware and Sound Devices and Printers 1 2 Right click the icon of yo...

Page 260: ...tor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer When Errors Occur The Canon IJ Sta...

Page 261: ...ffers from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided print jobs If image data is not printed correctly display the Print Options dialog box from the Page Setup tab and change the setting of Disable ICM required from the ...

Page 262: ...s Print dialog box again 7 Open the printer driver setup window and click OK 8 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 262 ...

Page 263: ...Custom Settings dialog box Perform this function to change the settings of this printer Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer View Printer Status Starts the Canon IJ Statu...

Page 264: ...lected for Page Size on the Page Setup tab the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting Do not detect mismatched paper settings when printing from a computer When you print documents from your computer the paper settings in the printer driver and the paper information registered on the printer do not ma...

Page 265: ...tics to send information To stop sending information uncheck this check box The check box appears only if a user with administrator privileges is logged on If information is not provided the check box will not appear 265 ...

Page 266: ...tion on any errors that occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor displays icons and messages related to printer status and ink During printing you can check information about the document being printed and the print progress If an error occurs the status monitor displays the error content ...

Page 267: ...t the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always Display on Top Displays the Canon IJ Status Monitor in front of other windows Display Guide Message Displays guide messages for complicated paper setting operations Envelope Printing Displays a guide mes...

Page 268: ...etailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Displays the For secure communication window This window allows you to download the route certificate register it to the browser and disable warning displays Help Menu Select this menu to display Help ...

Page 269: ...e The installation program starts 3 Install the driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You can download the driver for free but any Internet access charges i...

Page 270: ...2 Perform the uninstaller 2 Click Start When the confirmation message appears click Yes When all the files have been deleted click Complete The deletion of the Driver is complete 270 ...

Page 271: ...inting Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 271 ...

Page 272: ...Connected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Print from a Mac 1 Check that printer is turned on 1 Note If Auto power on is enabled printer automatically turns itself on when receiving a print job 2 Load paper in printer 2 3 Select paper size and paper type from printer 3 Register the set paper size and paper type on the prin...

Page 273: ...ccur if the paper size set in the print dialog is different from the paper size registered on the printer Select the correct items on the print dialog and the printer that correspond to the paper being printed Note Use the Print dialog to set general print settings such as the layout and the print sequence For information about print settings refer to macOS help 7 Click Print 7 The printer prints ...

Page 274: ...cannot print if Bonjour settings of printer are disabled Check LAN settings of printer and enable Bonjour settings Refer to Cannot Print Using AirPrint for printing problems The display of the settings screen may differ depending on the application software you are using Printing of Envelopes For printing on the envelope from Mac refer to the following Print result image Orientation of print data ...

Page 275: ...me smudged 2 Select sheet size for borderless printing 2 Select XXX Borderless for Paper Size from the print dialog 3 Click Print 3 When you perform print the data is printed without any margins on the paper Important Borderless printing only supports specific paper sizes Make sure to select a paper size with the wording Borderless from the Paper Size Print quality may deteriorate or the sheet may...

Page 276: ...oto may not be printed If you are not satisfied with the borderless printing results reduce the amount of extension in printer operation panel Important When the amount of extension is decreased an unexpected margin may be produced on the print depending on the size of the paper Note When the Amount Minimum is set image data will be printed in the full size If you set this when printing the addres...

Page 277: ...address side register Hagaki type 3 Select Paper Size and Media Type from the print dialog 3 Select Postcard or Postcard Borderless for Paper Size from the print dialog When you print on the address side select Postcard Select the Hagaki you want to use for Media Type from the print dialog Important This printer cannot print on postcards that have photos or stickers attached You will get cleaner p...

Page 278: ...below procedure is not necessary in this case 1 Check whether Default is selected in the displayed dialog 1 Note It may take a little time for your printer to appear 2 Select the printer 2 Select the printer listed as Bonjour Multifunction Note Check the following if printer does not appear Printer is on Firewall function of the security software is off Printer is either connected to the wireless ...

Page 279: ...ialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software 1 The Page Setup dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software 1 The Print dialog opens 279 ...

Page 280: ...2 Check the printing status 2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printing all documents Displayed only when printing of all documents is being stopped and resumes printing all documents Important If an error occurs an error message will appear...

Page 281: ...aining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 1 2 Select your model and then click Open Print Queue 2 The print status check screen appears 3 Select the unnecessary print job and click Delete 3 The selected print jobs will be deleted 281 ...

Page 282: ...nter and PC You cannot remove the printer if you are not logged on as the administrator For information about an administrative user see Users Groups from System Preferences 1 Open System Preferences and select Printers Scanners 1 2 Delete printer from list of printers 2 Select the printer you wish to remove from the list of printers and click Click Delete Printer when the confirmation message app...

Page 283: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 283 ...

Page 284: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 284 ...

Page 285: ...rear tray select OK If not select Change to change the setting in accordance with the size and type of the loaded paper Note See Check paper replacement when you want to hide the screen for confirming the setting of paper Note For more on the proper combination of paper settings you can specify by the printer driver Windows or on the LCD Paper Settings on the Printer Driver and the Printer Media T...

Page 286: ...per loaded in the rear tray without changing the paper size setting for printing copying Replace paper Select if you want to print after replacing the paper of the rear tray For example when the paper size setting for printing copying is A5 and the paper information registered to the printer is A4 you load A5 sized paper in the rear tray before you start printing copying The paper information regi...

Page 287: ...Copying Making Copies Basics Reducing Enlarging Copies Special Copy Menu 287 ...

Page 288: ...riginal on platen 4 5 Specify the number of copies using the button 5 6 Specify settings as necessary 6 The print setting screen is displayed when you press the OK button Setting Items for Copying 7 Press the Black button or the Color button 7 The printer starts copying Remove the original on the platen after copying is complete Important Do not open the document cover or remove the original from ...

Page 289: ...ting A Number of copies Specify the number of copies B Paper settings You can check the size and type of paper that is set currently C Copy menu Standard copy You can copy images with the basic operations Making Copies Brdless copy You can copy images so that they fill the entire page without borders Copying without Borders Frame erase When copying thick originals such as books you can make a copy...

Page 290: ...ying Four Pages onto Single Page Copy intensity Change the intensity brightness Enlarge Reduce Select the reduction enlargement method Reducing Enlarging Copies Print quality Specify the print quality Note The Quality Econ can be set when the paper type is normal paper 290 ...

Page 291: ...Scanning Scanning in Windows Scanning in macOS Scanning from Operation Panel 291 ...

Page 292: ...eating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen Important Available functions and settings vary depending on your scanner or printer 292 ...

Page 293: ...to Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files 293 ...

Page 294: ... and Photo is best suited for scanning photos Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 11 Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder To change folder...

Page 295: ...Note To set the applications to integrate with see Settings Dialog Box 295 ...

Page 296: ... items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 3 4 Click Auto in the IJ Scan Utility main screen 4 Scanning starts Note To cancel the scan click Cancel Use the Settings Scanning from a Computer dial...

Page 297: ...F settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scanning from the next time In the Settings dialog box specify image processing settings such as slant correction and outline emphasis set the destination of the scanned images and more as needed When set...

Page 298: ...F file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 1 2 Start IJ Scan Utility 2 3 Click PDF Editor in the IJ Scan Utility main screen 3 IJ PDF Editor starts 4 To specify the paper size resolution and other settings click Settings from the File 4 menu and then set each item in the Settings Scanning from a Computer dialog box Note Once settings are ...

Page 299: ...ion When deleting pages Click the page you want to delete and then click Delete Page on the Toolbar Note These buttons appear when two or more pages have been created 8 Select Save As in File menu 8 The Save dialog box appears 9 Specify save settings 9 Important The following items cannot be set for images whose resolution is outside the range of 75 dpi to 600 dpi or whose number of pixels in the ...

Page 300: ... normally select this setting High Compresses the file size when saving This will reduce the load on your network and server Important If you save PDF files with high compression repeatedly images may degrade Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Correct slanted text originals Se...

Page 301: ...tly Images with small amount of text Images containing text whose font size is outside the range of 8 points to 48 points Images containing special fonts effects italics or hand written text Images with patterned backgrounds Set up password security Select this checkbox to display the Password Security Settings dialog box for setting a password for opening the created PDF file or a password for pr...

Page 302: ...Gear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 302 ...

Page 303: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Sett...

Page 304: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 304 ...

Page 305: ...up the network environment Starting from IJ Scan Utility 1 Start IJ Scan Utility 1 For how to start it see Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear 2 The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 1 2 On application s menu select machine 2 Note A mac...

Page 306: ...iew and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on mod...

Page 307: ...nt Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination 4 Note Skip ahead to Step 7 if an ADF option is selected in Select Source 5 Set Output Size 5 Output size options vary with the selected Destination 6 Adjust cropping frames scan areas as needed 6 Adjust the size and position of the cropping frames ...

Page 308: ...ation to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 308 ...

Page 309: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box 309 ...

Page 310: ...ems vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF ...

Page 311: ...tive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image a...

Page 312: ... selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Dele...

Page 313: ...just the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the Co...

Page 314: ...ilable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Toolb...

Page 315: ...able when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of th...

Page 316: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Page 317: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 317 ...

Page 318: ...ent type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly...

Page 319: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non m...

Page 320: ...ct the next action may appear Follow the prompt to complete For details see Status of ScanGear dialog after scanning in Scan tab of Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Displ...

Page 321: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again ...

Page 322: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons ...

Page 323: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Page 324: ...estart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the ScanGear window before closing the application When using a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a ne...

Page 325: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virt...

Page 326: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 326 ...

Page 327: ...portant Depending on your model the function to scan by automatically detecting the item type and size does not appear When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to irregular shapes and items smaller than 1 2 inches 3 cm square cannot b...

Page 328: ...ch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically Important For the portions in which items cannot be scan ned see Loading Origi nals Placing Documents ADF Auto Document Feeder Important Be careful not to let anything get inside the document output slot It may cause damage Place and align documents of the same size when scanning two...

Page 329: ...f document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide to match width of document 5 Do not slide the document guide too hard against the document The document may not be fed properly 329 ...

Page 330: ...Note When scanning duplex documents place the front sides facing up They will not be scanned correctly if placed the other way around 330 ...

Page 331: ...he product used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Menu and Setting Screen for details To scan from the operation panel specify your scanner or printer with ...

Page 332: ...elect it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK 4 Note The scanner selected in the Scan from PC Settings screen will be automatically selected in the Scan from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner or pr...

Page 333: ... to start Windows 11 Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX2 Windows 7 From the Start menu click All Programs Canon Utilities IJ Net...

Page 334: ... If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Network Communication Problems 334 ...

Page 335: ...ose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer Important Available functions and settings vary depending on your scanner or printer 335 ...

Page 336: ... to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Important Available functions and settings vary depending on your scanner or printer 336 ...

Page 337: ...magazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folder is the Pictures folder For how to specify a folder see Settings Dialog A...

Page 338: ...Note To set the applications to integrate with see Settings Dialog 338 ...

Page 339: ...ess cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Check that scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Originals Scanning from Computer 3 Start IJ Scan Utility Lite 3 4 Click Auto in the IJ Scan Utility Lite main screen 4 Scanning starts Note To cancel the scan click Canc...

Page 340: ...ify the paper size resolution PDF settings etc click Settings and then set each 3 item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can be used for scanning from the next time In the Settings dialog specify image processing settings such as slant correction set where to save the scanned images and more as needed When setting is completed click OK 4 Cl...

Page 341: ...Scanning Tips Positioning Originals Scanning from Computer 341 ...

Page 342: ... the item type in IJ Scan Utility Lite and scan Placing Items Platen Placing Documents ADF Auto Document Feeder Placing Items When Using Stand Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important Depending on your model the function to scan by automatically detecting the item type and size does not appear When scanning by specifyin...

Page 343: ...ons placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note In IJ Scan Utility Lite place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically the diagonally striped area can not be scanned Important Inkjet All In One printer For the portions in which items cannot be scanned see Loading Originals Personal scanner For the portions in wh...

Page 344: ...te The location and number of document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide to match width of document 5 Do not slide the document guide too hard against the document The document may not be fed properly 344 ...

Page 345: ... platen 1 1 Open the document cover 1 2 Place the item with the side to scan facing the platen and then align it with the alignment 2 mark Important If you open the document cover wide the scanner may fall over Portions placed over A 0 094 inch 2 4 mm from the left edge of the platen or B 0 106 inch 2 7 mm from the front edge cannot be scanned 2 Gently close document cover 2 345 ...

Page 346: ...s in mind when using the scanner in the upright position Do not subject the scanner to vibration during operation The correct image results may not be obtained for example images may blur The item type may not be detected automatically In that case specify the item type in IJ Scan Utility Lite and scan 346 ...

Page 347: ...yed Disable notifications for 2114 error Network Solve Network Troubles with The Printer s Diagnostic Functions Cannot Find Printer on Network Windows macOS Easy Understanding Network Connections Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Connecting with Wireless Direct Printing Network Settings 347 Loading Paper List of Support Codes for Printer Errors N...

Page 348: ...anner Driver Does Not Start Windows IJ Scan Utility Error Messages Windows ScanGear Scanner Driver Error Messages Windows Cannot Print Scan from Smartphone Tablet Other Searching Printer by IP Address or Host Name During Setup Failed to MP Drivers Printer Driver Installation Windows Updating MP Drivers Printer Driver in Network Environment Windows Replace Ink in Print Head Refilling Ink Tanks Repa...

Page 349: ...ecking Network Information of Printer Restoring Printer s LAN Settings to Defaults USB Connection Problems Updating Printer Firmware Printing Cannot Print Using AirPrint Printing Copying Stops Printer Does Not Pick Up or Feed the Paper No Paper Error Scan Scanning Problems macOS Scan Results Are Unsatisfactory Windows Scan Results Are Unsatisfactory macOS Other Printer Does Not Turn On Maintenance...

Page 350: ...ct Smartphone Tablet to Wireless Router WPS Router Button Connection Switching Printer s Connection to Network or Devices Cannot Find Printer on Network Windows macOS LAN Setting Tips Changing LAN Settings Network Key Password Unknown Cannot Remember Printer s Administrator Password Checking Network Information of Printer Restoring Printer s LAN Settings to Defaults Checking Wireless Router Networ...

Page 351: ... Tips Changing LAN Settings Network Key Password Unknown Cannot Remember Printer s Administrator Password Checking Network Information of Printer Restoring Printer s LAN Settings to Defaults Default Network Settings Printing Network Settings Switching Printer s Connection to Network or Devices Checking Status Code Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet Do...

Page 352: ...Network Communication Problems Cannot Find Printer on Network Windows macOS Wireless Router Problems Printer Settings Smartphone Tablet Troubles for Network 352 ...

Page 353: ... Printer on Network Windows macOS Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Searching Printer by IP Address or Host Name During Setup 353 ...

Page 354: ...k to which it is connected or if you cannot find the printer during the setup process check and solve the problem using Wi Fi Connection Assistant After the condition improves redo the setup of the printer Wi Fi Connection Assistant is a powerful solution tool for network problems Step1 Check Basic Items for Network Step2 Solve Problems Using Wi Fi Connection Assistant Step3 If the Solution Tool D...

Page 355: ...s connected to print the network settings Printing Network Settings Note Depending on the wireless router note that different network name SSID is assigned for a bandwidth 2 4 GHz or 5 GHz or its usage for PC or game machine using alphanumeric characters at the end of network name SSID For more on checking the settings of the wireless router refer to the instruction manual supplied with the wirele...

Page 356: ...outer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits ...

Page 357: ... use a firewall by default Check2 If printer is connected to AirPort Base Station via LAN make sure you use alphanumeric characters for network name SSID macOS If characters other than single byte alphanumeric characters are used in the network name SSID you will not be able to connect correctly Change the network name SSID to single byte alphanumeric characters only Check3 Solve network troubles ...

Page 358: ...e printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplug USB cable from printer ...

Page 359: ...tarting install the latest MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart your computer choose Restart instead of Shut down 359 ...

Page 360: ...k Key Password Unknown Checking Wireless Router SSID Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS Router Button Connection Privacy Separator SSID Separator Network Separation Function 360 ...

Page 361: ...ss Router Unknown Cannot Connect For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communicate with the wireless router Setting an Encryption Key Select the encryption containing WPA2 Note The factory default of wireless router supporting WPA3 may be set to WPA3 Make sure your computer can c...

Page 362: ...e printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise To configure IEEE802 1X EAP WPA WPA2 WPA3 Enterprise you also need to configure the authentication Radius server Contact the network administrator for more information This web page contains information about several models Depending on the specifications of the printer you are using some of the features described scanner copy etc may not ...

Page 363: ...nt If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router Check1 Check wireless router sett...

Page 364: ...he network administrator for more information This web page contains information about several models Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For details about the functions of your printer see Specifications With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If the ...

Page 365: ... Solve Network Troubles with The Printer s Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer s LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct 365 ...

Page 366: ...bout five minutes and then turn the printer back on Step2 Check your devices e g computer smartphone tablet are connected to Internet Make sure that devices and the wireless router are connected to via Wi Fi and that the Internet can be used without problems Step3 Make sure the printer s Wi Fi setting is enabled and the icon is displayed Step4 Move the printer and device computer smartphone tablet...

Page 367: ...s network name SSID of printer match network name SSID setting of wireless router that communicates Check the 3 2 6 item in the printed network settings information and the network name SSID of the wireless router you want to connect to If they are not matched check the SSID and password of the wireless router you want to connect to and then setup manually Check3 Is privacy separator SSID separato...

Page 368: ... frequency band of the Wi Fi router Check2 Password on your wireless router may not match password you entered Passwords are case sensitive Enter the password correctly Check3 Monitor signal status and move printer and wireless router as necessary Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally po...

Page 369: ... printer manually enter a valid default gateway IP address If you don t know the default gateway set the IP address to automatic C 7 There may be a problem with the signal Check the following items Check Monitor signal status and move printer and wireless router as necessary Place the printer and wireless router where there are no obstacles between them Wireless communication between different roo...

Page 370: ...assigned by the wireless router Check the following items Check1 Password on your wireless router may not match password you entered Passwords are case sensitive Enter the password correctly Check2 Set up printer again and reconnect to Wi Fi Check3 Check DHCP on wireless router If DHCP is off set it on To check the settings of the wireless router refer to the instruction manual provided with it or...

Page 371: ...you want to connect additional devices disconnect any devices that are not in use before adding them Check4 Check that printer is selected as connection for various devices e g computer smartphone tablet Select the network name SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s instruc...

Page 372: ...ettings Printing Network Settings Check6 Check that printer is not placed too far away from device If the distance between the printer and the device is too far wireless communication becomes poor Place the printer and the device close to each other 372 ...

Page 373: ...ting information on the computer screen Canon Wi Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt from Start 1 2 Enter ipconfig all and press Enter 2 The IP address and MAC address of your computer appear If your computer is not connected to a network ...

Page 374: ...omputer from Go menu of Finder double click Macintosh HD System Library CoreServices Applications Network Utility 2 Click Ping 2 3 Make sure Send only XX pings XX are numbers is selected 3 4 Enter IP address of target printer or target wireless router in Enter the network 4 address to ping 5 Click Ping 5 XXX XXX XXX XXX is the IP address of the target device A message such as the following appears...

Page 375: ...ng Information To check the printer s network settings information display it using the operation panel of the printer or print it out Display on the LCD LAN settings Print the network settings Printing Network Settings 375 ...

Page 376: ...press OK button 6 7 Check the message is displayed and press OK button 7 8 When the confirmation screen for printing passwords appears select ON or OFF and press 8 OK button The printer starts printing the network setting information The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item De...

Page 377: ...52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 3 2 8 Encryption Encryption method none TKIP AES 3 2 10 Authentication Authentication method none auto open shared WPA PSK WPA2 PSK WPA3 SAE 3 2 11 TCP IPv4 TCP IPv4 Enable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 13 Subnet Mask Subnet mask XXX XXX XXX XXX 3 2 14 Default Gateway Default gateway XXX XXX XXX XXX 3 2 ...

Page 378: ... XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active Inactive 3 2 34 Security Protocol Security method ESP ESP AH AH Blank Not selected 3 2 35 Wireless LAN DRX Discontinuous recep tion wireless LAN Enable Disable 3 3 Wireless Direct Access Point Mode Operation mode for Wireless Direct Enable Disable 3 3 1 MAC Addre...

Page 379: ...r Name Printer name Printer name 5 2 Wireless Direct Dev Name Device name for wire less direct Device name for wireless direct 5 4 WSD Printing WSD printing setting Enable Disable 5 5 WSD Timeout Timeout 1 5 10 15 20 min 5 6 LPD Printing LPD printing setting Enable Disable 5 7 RAW Printing RAW printing setting Enable Disable 5 9 Bonjour Bonjour setting Enable Disable 5 10 Bonjour Service Name Bonj...

Page 380: ...256 xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx 7 Web Services Web Services 7 1 Unsent Usage Logs Number of unsent us age logs 0 to 200 7 2 Usage Log Last Sent Last date when usage log was sent XXXXXXXX 7 3 Web Service Status Registration status Not set Disabled Registration pending Registered 7 4 Log Transmission Sta tus Transmission result Not activated Processing Ser...

Page 381: ...s on the printer making printing scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults refer to Setup Guide and redo setup Initialize the network setting using the printer s operation panel Reset settings 381 ...

Page 382: ...disable WSD Enable Timeout setting WSD 15 min Enable disable Bonjour Enable Bonjour service name Canon G3070 series LPR protocol setting Enable RAW protocol Enable LLMNR Enable Wi Fi DRX setting Enable 2 4GHz 5GHz Switch 2 4GHz XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults Item Default Network name SS...

Page 383: ...request Displayed 1 ab is specified at random and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 383 ...

Page 384: ...reless Direct Check the usage restrictions and connect the printer to the Wireless Direct Restrictions Connecting a smartphone tablet computer to the printer 1 Enable Wi Fi function on smartphone tablet computer 1 Enable Wi Fi in the Settings menu on your smartphone tablet computer For instructions on enabling the Wi Fi function refer to the instruction manual for your smartphone tablet computer 2...

Page 385: ...ater It is available in Android 10 or later to scan QR code from setting and read QR code with the Android standard camera Depending on the smartphone tablet QR code may not be readable If the QR code cannot be read press the Back button and connect the printer from Connect to smartphone Others Others 1 Select Next and press the OK button 1 Network name SSID and Password are displayed Note To show...

Page 386: ...s the OK button 4 Note To change the Wireless Direct settings it is necessary to be enabled for Wireless Direct before Select Advanced mode on the menu screen displayed when selecting Wireless Direct and enable Wireless Direct 5 Select a setting item 5 Press the button to scroll down if necessary Show setting info The setting values for using the printer with Wireless Direct are displayed Change n...

Page 387: ...4 To set automatically 1 Select Auto update and press OK button 1 2 Select Yes and press OK button 2 You can check the updated setting Note When displaying the setting information a screen appears asking whether to display the password at the same time To display the password select ON To not display the password select OFF Confirm connection request Change the confirmation screen setting when a W...

Page 388: ...Problems While Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 388 ...

Page 389: ... your device If the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Check settings of your smartphone tablet Make sure Wi Fi is enabled on your device ...

Page 390: ...r smartphone tablet are not identical with those of the wireless router change the network settings of it to match with those of the wireless router Check5 Check that printer is not placed too far away from wireless router If the distance between the printer and wireless router is too far wireless communication becomes poor Place the printer and wireless router close to each other Check6 Check tha...

Page 391: ...elected as connection for devices e g smartphone tablet Select the network name SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s instruction manual or visit the manufacturer s website To check the network name SSID for Wireless Direct specified for the printer display it using the op...

Page 392: ...e to each other Check7 Check that 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Note Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For details about the functions of your printer see Specifications 392 ...

Page 393: ...Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper No Paper Error Printout Copy Results Are Unsatisfactory Change to Offline Windows 393 ...

Page 394: ...ter and retry the printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer with a network connection make sure the printer is correctly set up for network use Cannot Find Printer on Network Windows macOS Note Wi Fi Connecti...

Page 395: ...r printer s name is selected in the Print dialog box Note If multiple printers are registered to your computer set your printer as default printer to make the one selected by default Default Printer Keeps Changing Windows For macOS Make sure your printer s name is selected in Printer in the Print dialog Note If multiple printers are registered to your computer select Set as Default Printer from Sy...

Page 396: ...lect Off for Prevention of Print Data Loss Check7 If printing from your computer restart the computer Restart the computer and try printing again Important For Windows To restart your computer choose Restart instead of Shut down 396 ...

Page 397: ...uides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 When loading envelopes consider the following When printing on envelopes see Loading Envelopes in Rear Tray and prepare the envelopes before printing Once you have prepared the envelopes load them in portrait orientation If the envelopes are placed in landscape orientation they will not feed...

Page 398: ...ur hand between the paper you inserted and the rear tray to remove the foreign object 4 Remove the folded paper inserted in step 2 4 Important Do not tilt the printer or do not it upside down Doing so may cause the ink to leak Check7 Clean Paper Feed Roller 398 ...

Page 399: ...is only when necessary If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 399 ...

Page 400: ...he loaded paper The method for checking the paper and print quality settings differs depending on what you are using your printer for Printing from printer Check the settings using the LCD Setting Items for Copying Printing from your computer Check the settings using the printer driver Basic Printing Setup Printing from a PictBridge Wi Fi compliant device Check the settings on your PictBridge Wi F...

Page 401: ...be made on the PictBridge Wi Fi compliant device Check3 If problem is not resolved click on illustration that corresponds to problem Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl Vertical Line Next to Image 401 ...

Page 402: ...ssing Windows Back of Paper Is Smudged Uneven Colors Streaked Colors Note Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For details about the functions of your printer see Specifications 402 ...

Page 403: ... head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles Step1 Print the nozzle check pattern After printing the nozzle check pattern examine the pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check Pattern For macOS Printing a Nozzle Check Pattern If the pattern is not ...

Page 404: ...n the print head deeply again After cleaning the print head deeply again print the nozzle check pattern and check the result For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven Check3 When using paper with one printable surface check the correct printable side of the paper Printing on the wrong side of such paper may ...

Page 405: ...ed depending on the condition of the original Print from the printer directly or reprint from the computer if you can reprint from it Check7 If the ink still does not come out Replace Ink in Print Head Note Although some air may enter the ink tube it is not a malfunction No problem if the nozzle check pattern is printed correctly 405 ...

Page 406: ... Results Are Unsatisfactory Check2 Perform print head alignment If printed lines are misaligned distorted or print results are otherwise unsatisfactory adjust the print head position Aligning the Print Head Check3 Increase print quality and try printing again Increasing the print quality using operation panel or from computer may improve the print result 406 ...

Page 407: ...ported Media Types Check3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it t...

Page 408: ...en the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will apply to subsequent print jobs Select Settings on HOME screen Device settings Pri...

Page 409: ...uplex printing ink may stain the inside of the printer smudging the printout Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note To prevent staining inside the printer be sure to set the correct paper size Check9 Set longer ink drying time This allows the printed surface to dry preventing smudges and scratches For Windows Set the waiting ...

Page 410: ...ut Copy Results Are Unsatisfactory Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the load...

Page 411: ...ess print data check box and click OK Important Clear the check box once printing is complete Check2 Are you trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on the Print Options dialog box of the printer driver For details refer to Page Setup Tab Descr...

Page 412: ...u trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on the Print Options dialog box of the printer driver For details refer to Page Setup Tab Description Important Selecting On for Prevention of Print Data Loss may reduce print quality After printing is ...

Page 413: ...gs Printout Copy Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During borderless printing duplex printing or too much printing ink may stain the inside of the printer 413 ...

Page 414: ...rs Check1 Increase print quality and try printing again Increasing the print quality using the operation panel or the printer driver may improve the print result Check2 Perform print head alignment Aligning the Print Head 414 ...

Page 415: ... printer as default Default Printer Keeps Changing Windows Confirm that the offline mode has been disabled If the printer is still offline proceed to the next step 4 Make sure that printer is not set to Use Printer Offline mode 4 For Windows 11 Select Start Settings Bluetooth devices Printers scanners Select your printer and select Open print queue Under Printer make sure that Use Printer Offline ...

Page 416: ... regard to starting up Wi Fi Connection Assistant Starting Up Wi Fi Connection Assistant Confirm that the offline mode has been disabled If the printer is still offline proceed to the next step 6 Uninstall printer driver and reinstall printer driver 6 If your printer driver version is old or not installed correctly you may not be able to print Confirm that the offline mode has been disabled If the...

Page 417: ...Scanning Problems Windows Scanning Problems 417 ...

Page 418: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 418 ...

Page 419: ...USB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 With network connection check the connection status and reconnect as needed Network Scan Settings Check 6 Restart the computer Check 7 Reinstall MP Drivers from the Setup CD ROM or our website 419 ...

Page 420: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ S...

Page 421: ...Scanning Problems macOS Scanning Problems 421 ...

Page 422: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 422 ...

Page 423: ...B cable to a different USB port on the computer Check 5 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 6 Restart the computer Check 7 To scan from the printer s operation panel with USB connection click Scan from Operation Panel Settings in the Settings General Settings dialog and then check that the following checkboxes are...

Page 424: ...ote The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application Check 4 Your scanner may be locked Personal scanners only If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch to the release position then reconnect the USB cable 424 ...

Page 425: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer s Connection to Network or Devices Wrong Language Appears in LCD 425 ...

Page 426: ...ke sure power plug is securely connected to printer and then turn on again Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem contact your nearest Canon service center to request a repair 426 ...

Page 427: ... time the power will shut off by itself once that time has elapsed 1 Check that printer is turned on 1 2 Select Settings on HOME screen and press OK button 2 3 Select ECO settings and press OK button 3 4 Select auto power off item and press OK button 4 5 Select OFF and press the OK button 5 6 Press HOME screen button 6 The setting to shut off the power automatically is disabled and return to HOME ...

Page 428: ...perly Note If your system environment does not support Hi Speed USB the printer operates at the slower speed of Full Speed or Low Speed In this case the printer works properly but printing scanning speed may slow down due to the communication speed USB Connection Not Recognized Check1 Check that printer is turned on Check2 Unplug the USB cable from the printer and the computer and then connect it ...

Page 429: ... of the USB cable connection of the printer What Is USB Cable Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Is the Hi Speed USB driver working properly on your computer Make sure the latest Hi S...

Page 430: ...ge 1 Press HOME button twice 1 2 Press button 3 times on HOME screen and press OK button 2 LCD and Operation Panel 3 Press button 1 time and press OK button 3 4 Press button 5 times and press OK button 4 5 Select a language using button and press OK button 5 6 Press OK button 6 430 ...

Page 431: ...ivers Printer Driver Installation Windows Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Updating MP Drivers Printer Driver in Network Environment Windows Disable Function to Send Usage Information of Printer 431 ...

Page 432: ...Driver 1 For Windows 11 Select Settings Apps Select Apps features For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if there is Canon XXX series Driver or Canon XXX series Printer Driver you 2 want to install in list XXX is the model name 3 If you find MP Drivers Printer Driver for printer you want to install uninstall it 3 If not foun...

Page 433: ...e printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplug USB cable from printer ...

Page 434: ...tarting install the latest MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart your computer choose Restart instead of Shut down 434 ...

Page 435: ... Printer Driver for your model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers Printer Driver according to the specified installation procedure Note The network settings on the printer are not affected so the printer can be used on the network without redoing settings 435 ...

Page 436: ...Errors and Messages When Error Occurred Message Is Displayed Error Message Is Displayed on PictBridge Wi Fi Compliant Device 436 ...

Page 437: ... errors a support code error number is also displayed Take the appropriate action described in the message When a Support Code and a Message are displayed on the Computer Screen Windows When a Support Code and a Message are displayed on the Printer s LCD For details on how to resolve errors with Support Codes see List of Support Codes for Printer Errors 437 ...

Page 438: ...For details on how to resolve errors without Support Codes see Message Is Displayed 438 ...

Page 439: ...e printer s OK button to cancel the error and try again after a while Error Regarding Power Cord Being Unplugged Is Displayed Windows The printer may have been unplugged while it was on Check the error message displayed on the computer and click OK The printer starts printing See Unplugging the Printer to unplug the printer correctly Writing Error Output Error Communication Error Windows Check 1 I...

Page 440: ...Support Properties screen is not displayed make sure the printer is correctly connected to the computer Check 2 Make sure printer is properly connected to computer 3 Click General tab and check for a device problem 3 If a device error is shown see Windows Help to resolve it Other Error Messages Windows Check If an error message is displayed somewhere other than printer status monitor check the fol...

Page 441: ...1070 1071 1072 1073 1200 1215 1300 1368 1372 1431 1432 1470 1471 1472 1473 1476 1496 15A0 15A1 1640 1717 1718 1719 171A 1723 1724 1725 1726 1727 2000 to 2ZZZ 2114 2123 2200 2700 2900 2901 3000 to 3ZZZ 3252 3405 3407 3412 3413 3438 3440 3441 3442 3443 3444 3445 3446 3447 3449 3454 3455 4000 to 4ZZZ 4103 4104 410D 495A 5000 to 5ZZZ 5011 5012 5050 5100 5107 5200 5205 5206 5400 5C02 5C30 6000 to 6ZZZ ...

Page 442: ... A000 to ZZZZ B20B C100 C101 Note If no support code is displayed but the paper is not fed or output normally see What to Do If Paper Is Not Fed Output Normally 442 ...

Page 443: ...n a small paper size such as 4 x6 10x15cm or Card size What to Do When Small Paper Sizes Are Jammed Check 2 Is the jammed paper visible in the paper output slot A Removing Jammed Paper through Paper Output Slot Check 3 Are there any foreign objects in the feed slot of the rear tray B What to Do If Paper Is Not Fed Output Normally Check 4 Is the jammed paper visible in the feed slot B Remove any pa...

Page 444: ... s OK button 2 The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If you turned off the printer in step 1 all jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos ...

Page 445: ... using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer 3 Press printer s OK button 3 The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If the measures above do not solve the problem a bit of paper may re...

Page 446: ... soil or scratch this part by touching it with paper or your hand it could damage the printer 4 Check if jammed paper is under print head holder 4 If the jammed paper is under the print head holder move the print head holder to the far right or left whichever makes it easier to remove the paper When moving the print head holder hold the print head holder and slide it slowly to the far right or lef...

Page 447: ...ed paper firmly with both hands 5 If the paper is rolled up pull it out and grasp the edges of the paper 6 Slowly pull out jammed paper so as not to tear it 6 Pull out the paper at an angle of about 45 degrees 447 ...

Page 448: ...ter Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces D in the printer 8 Close scanning unit cover 8 To close the scanning unit cover lift it up slightly and then lower it gently 448 ...

Page 449: ...nting 11 All jobs in the print queue are canceled Redo the printing Note If the 1300 error recurs check the feed slot of the rear tray again If a foreign object is in the rear tray refer to Check 1 in What to Do If Paper Is Not Fed Output Normally and take appropriate action If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do no...

Page 450: ...e any foreign objects in the rear tray What to Do After loading the paper in the rear tray correctly follow the messages displayed on the printer s LCD Loading Photo Paper Plain Paper Loading Envelopes If a foreign object is in the rear tray refer to Check 1 in What to Do If Paper Is Not Fed Output Normally and take appropriate action 450 ...

Page 451: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Make sure to close the scanning unit cover after refilling ink or other operations 451 ...

Page 452: ... because the maintenance cartridge is almost full What to Do To perform Replace Ink in Print Head first turn off the printer and then replace the maintenance cartridge Replacing the Maintenance Cartridge Press the printer s OK button to cancel the error 452 ...

Page 453: ...nstalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge 453 ...

Page 454: ... level is below the lower limit line refill the ink tank with the corresponding color of ink by following the printer s instructions Refilling Ink Tanks If printing is continued when the remaining ink level is below the lower limit line the printer may consume a certain amount of ink to return to printable status Please be advised that Canon shall not be liable for any malfunction or trouble cause...

Page 455: ...1723 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge 455 ...

Page 456: ...nstalled maintenance cartridge cannot be used This printer cannot use maintenance cartridges that have been installed in other printers What to Do Replace with a new maintenance cartridge Replacing the Maintenance Cartridge 456 ...

Page 457: ...nstalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge 457 ...

Page 458: ...d then replace the maintenance cartridge Replacing the Maintenance Cartridge Note The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used When this message is displayed you must replace the maintenance cartridge 458 ...

Page 459: ... to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to cancel the error and then prepare a new maintenance cartridge For details on the maintenance cartridge see Replacing the Maintenance Cartridge 459 ...

Page 460: ...ions for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry printing follow the steps below 1 Press printer s OK button 1 2 Select Cancel print with printer s buttons and press OK button 2 3 Reload paper in rear tray 3 460 ...

Page 461: ... the OK button 5 Redo printing 5 Note For the proper combination of paper size and media type see below Paper Settings on the Printer Driver and the Printer Paper Size Paper Settings on the Printer Driver and the Printer Media Type Other Measures Load paper specified in print settings To replace the paper in the rear tray with paper suitable for the print settings and continue printing follow the ...

Page 462: ...print settings into rear tray 3 4 Register paper information paper size and media type in printer 4 Select Change with the printer s buttons and press the OK button and then register the paper information paper size and media type of the paper loaded in the rear tray to the printer correctly 462 ...

Page 463: ...t may not be the intended color or size 1 Press printer s OK button 1 2 Select Print on set paper with printer s buttons and press OK button 2 Note Depending on your printer s settings Print on set paper may not be displayed Disable notifications for 2114 error To disable the function to detect paper setting mismatch follow the steps below 1 Use printer s buttons to scroll printer s HOME screen an...

Page 464: ...2 Select Feed settings and press OK button 2 3 Select Detect paper setting mismatch and press OK button 3 4 Select Disable and press OK button 4 464 ...

Page 465: ...l the error You cannot replace the internal parts of the printer yourself Contact your nearest Canon service center to request a repair as soon as possible Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repair see Repairing Your Printer 465 ...

Page 466: ...ke sure the platen and the print head alignment sheet are not dirty Load A4 or Letter size plain paper in the rear tray Check the print head condition by printing the nozzle check pattern After carrying out the above actions perform automatic print head alignment again If the error recurs after taking the above actions press the printer s OK button to cancel the error and perform manual print head...

Page 467: ...d print head alignment sheet on platen 1 Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press printer s Color button or Black button 2 The printer starts scanning the print head alignment sheet and automatically adjusts the print head position 467 ...

Page 468: ...3252 Cause The maintenance cartridge is almost full What to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to clear the error message 468 ...

Page 469: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings specified when printing and retry printing 469 ...

Page 470: ...o print head holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or your hand it could damage the printer Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transport...

Page 471: ...r again and turn it back on 3 4 Perform Replace Ink in Print Head 4 Replace Ink in Print Head If the error recurs after taking the above actions you may be able to resolve it by replacing the print heads For details click here Important If the error recurs after replacing the print heads contact your nearest Canon service center to request a repair Do not tilt the printer when moving it since the ...

Page 472: ...in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 472 ...

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