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Canon Pixma E480 series, Online Manual

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Canon Pixma E480 series Online Manual Download Page 79

Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the 

Update

 button

If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.

If the information is not updated when you press the Update button

Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.

On the printer operation panel, select the 

 

Setup

 button, and then select 

Web service setup

 ->

Connection setup

 -> 

IJCloudPrintingCtr

 -> 

Delete from service

 to delete the service registration.

After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.

If you cannot print

Check the following if you cannot print.

• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.

• If printing does not start even after you wait awhile, go to the printer operation panel, select 

Setup

, and run 

Web service inquiry

. If printing does not start, run the inquiry several times.

79

Summary of Contents for Pixma E480 series

Page 1: ...E480 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English ...

Page 2: ...martphone Tablet or Computer 41 Before Using Canon Inkjet Cloud Printing Center 42 Requirements for Canon Inkjet Cloud Printing Center operation 43 Preparations Before Using Canon Inkjet Cloud Printing Center 44 Printing Your Printer registration ID 51 Canon Inkjet Cloud Printing Center window 52 Using Canon Inkjet Cloud Printing Center 68 Adding a Printer 72 Adding a PIXMA Cloud Link User 74 Trou...

Page 3: ...e for Unplugging the Power Cord 119 LCD and Operation Panel 120 Entering Numbers Letters and Symbols 122 Loading Paper Originals 124 Loading Paper 125 Loading Plain Paper Photo Paper 126 Loading Envelopes 131 Media Types You Can Use 136 Paper Load Limit 138 Media Types You Cannot Use 140 Printing Area 141 Printing Area 142 Other Sizes than Letter Legal Envelopes 143 Letter Legal 144 Envelopes 145 ...

Page 4: ...sition from Your Computer 179 Aligning the Print Head Position Automatically from Your Computer 183 Cleaning the Machine 185 Cleaning the Exterior of the Machine 186 Cleaning the Platen Glass and Document Cover 187 Cleaning the ADF Auto Document Feeder 188 Cleaning the Paper Feed Roller 190 Cleaning the Inside of the Machine Bottom Plate Cleaning 191 Changing the Machine Settings 193 Changing Mach...

Page 5: ... 233 Canon IJ Network Tool Menus 235 Changing the Settings in the Wireless LAN Sheet 237 Changing the WEP Detailed Settings 241 Changing the WPA WPA2 Detailed Settings 243 Changing the Settings in the Wired LAN Sheet 245 Changing the Settings in the Admin Password Sheet 246 Monitoring Wireless Network Status 248 Initializing the Network Settings of the Machine 250 Viewing the Modified Settings 251...

Page 6: ...nting 296 Scaling the Printing to Fit the Paper Size 299 Scaled Printing 301 Page Layout Printing 302 Setting Paper Dimensions Custom Size 304 Changing the Print Quality and Correcting Image Data 306 Setting the Print Quality Level Custom 307 Printing a Color Document in Monochrome 308 Specifying Color Correction 309 Optimal Photo Printing of Image Data 311 Adjusting Colors with the Printer Driver...

Page 7: ...e Printer Driver 348 Printing Using the Operation Panel of the Machine 349 Printing Template Forms Such As Lined Paper or Graph Paper 350 Paper setting for Printing 353 Copying 356 Making Copies 357 Setting Items for Copying 359 Reducing or Enlarging a Copy 361 About Special copy Menu 362 Copying Two Pages to Fit onto a Single Page 363 Copying Four Pages to Fit onto a Single Page 365 Copying Thick...

Page 8: ...r 460 Updating the Scanner Driver 461 Obtaining the Latest Scanner Driver 462 Before Installing the Scanner Driver 463 Installing the Scanner Driver 464 Useful Information on Scanning 465 Adjusting Cropping Frames in the Image Stitch Window 466 Resolution 467 Data Formats 468 Placing Items When Scanning from a Computer 469 Scanning from the Operation Panel of the Machine 472 Forwarding Scanned Dat...

Page 9: ...ation 527 Printing a List of the Registered Destinations 528 Registering Recipients Using Speed Dial Utility 529 Starting Up Speed Dial Utility 530 Speed Dial Utility Dialog 531 Saving Registered Information on the Machine to Your Computer 533 Registering a Fax telephone Number Using Speed Dial Utility 534 Changing a Fax telephone Number Using Speed Dial Utility 536 Deleting a Fax telephone Number...

Page 10: ...not Detect the Machine during Wireless LAN Setup Check 6 581 The Machine Cannot Be Detected in the Wireless LAN 582 Problems with the Machine while Using with Network 584 The Machine Stopped Working Suddenly 585 Forgot a Wireless Router Name SSID or a Network Key 588 The Administrator Password Set to the Machine Was Forgotten 590 Cannot Use the Machine on Replacing a Wireless Router or Changing It...

Page 11: ...ms Receiving Faxes 635 Cannot Receive a Fax Cannot Print a Fax 636 Machine Does Not Switch Automatically between Voice and Fax Calls 638 Quality of Received Fax is Poor 639 Cannot Receive a Color Fax 640 Errors Often Occur When You Receive a Fax 641 Cannot Send a Fax Clearly 642 Telephone Problems 643 Cannot Dial 644 Telephone Disconnects During a Call 645 Problems with Scanning 646 Problems with ...

Page 12: ...Cannot Communicate with the Machine with USB Connection 668 LCD Cannot Be Seen At All 669 An Unintended Language Is Displayed on the LCD 670 FINE Cartridge Holder Does Not Move to the Position for Replacing 671 Problems with Installation Downloading 672 Cannot Install the MP Drivers 673 Uninstalling IJ Network Tool 674 About Errors Messages Displayed 675 If an Error Occurs 676 A Message for Faxing...

Page 13: ...9 1702 710 1703 711 1704 712 1705 713 1712 714 1713 715 1714 716 1715 717 1871 718 1890 719 2110 720 2120 723 2700 724 2802 725 2803 726 2900 729 2901 730 4100 731 4103 732 5011 733 5012 734 5040 735 5100 736 5200 737 5400 738 5B02 739 5B03 740 5B04 741 ...

Page 14: ...7 6500 748 6800 749 6801 750 6900 751 6901 752 6902 753 6910 754 6911 755 6930 756 6931 757 6932 758 6933 759 6936 760 6937 761 6938 762 6939 763 693A 764 6940 765 6941 766 6942 767 6943 768 6944 769 6945 770 6946 771 9500 772 B201 773 B202 774 B203 775 ...

Page 15: ...B204 776 ...

Page 16: ... stoppage of disclosure of this guide Although the contents of this guide have been prepared with utmost care please contact the service center if you find any incorrect or missing information In principle the descriptions in this guide are based on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with th...

Page 17: ... personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of yo...

Page 18: ...served Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer ...

Page 19: ...r bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorship including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf ...

Page 20: ...n notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reproduction or distribution of Your modifications or for any such Derivative Works as a whole provided Your use reproduction and distribution of the Work otherwise complies with the conditions stated in t...

Page 21: ...a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted agai...

Page 22: ...y this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perfor...

Page 23: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 24: ...Notes on Operation Explanations In this guide most of the operations are described based on the windows displayed when OS X Mavericks v10 9 is used 24 ...

Page 25: ...on Connection Methods Available on the Machine Using PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Checking Printer Information Online Storage Integration Function Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Printing with Windows RT Easy Scanning with Auto Scan Scanning Items Larger than the Platen Image Stitch Scanning Multipl...

Page 26: ...puter or smartphone even in an environment without a wireless LAN router Switch to access point mode with simple steps to enjoy scanning and printing wirelessly When you use the machine with the access point mode be sure to specify the access point name of the machine and the security setting in advance Using the Machine with the Access Point Mode 26 ...

Page 27: ...hotos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards The created items appear in slide shows If there is an item you like you can easily print it in just two steps 1 In Image ...

Page 28: ...htful items are created easily as the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to What You Can Do with My Image Garden for details 28 ...

Page 29: ...ATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via My Image Garden Downloaded PREMIUM Contents can be printed directly with My Image Garden To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer ...

Page 30: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 30 ...

Page 31: ...hod described in Connection Using a Wireless Router When connecting another device while a device is already connected to the printer connect it using the same connection method as the connected device If you connect using a different connection method the connection to the device in use will be disabled Connection Using a Wireless Router Connect the printer and a device using a wireless router Co...

Page 32: ...he connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In access point mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected an error will appear If an error appears disconnect a dev...

Page 33: ...in a new window 1 Press the Setup button A on the printer 2 Use the or button B to select Device settings then press the OK button 3 Select LAN settings then press the OK button 4 Select Change LAN then press the OK button 5 Select Access point mode then press the OK button 33 ...

Page 34: ... Select Security protocol then press the OK button 9 Check the Password network key then press the Back button You will use the Password network key in the subsequent steps 10 Select Start setup then press the OK button 11 Right click the Wireless Network Connection icon in the notification area of the taskbar on the computer then select View Available Wireless Networks 34 ...

Page 35: ...t the network name SSID you want to use then click Connect 13 Enter the Password Network key then click Connect 14 When connection is complete click Back until the screen below appears Proceed with the setup 35 ...

Page 36: ...n of this guide until the setup is complete For office use consult your network administrator Take added care when connecting to a network that is not protected with security measures as there is a risk of disclosing data such as your personal information to a third party Connection without Using a Wireless Router Important If you connect a device connected to the Internet via a wireless router to...

Page 37: ...h each other Firmware updates for the printer are not available while using the access point mode When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the device and printer in the Wi Fi setting screen Connection Using a Wired Network This printer cannot be...

Page 38: ...ord for the photo sharing site are saved in the machine s memory not encrypted If you hand over the machine to anyone or dispose of it delete your login name and password from the machine s memory in advance The account information will be sent to Canon Inc server located in Japan then forwarded to the service provider s server Canon handles your account information as follows Your account informa...

Page 39: ...ght of each material photos illustrations logos or documents hereinafter referred to as the materials provided on the web template printing service belongs to their respective owners Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service Except as otherwise permitted please see 2 below copying modifying or ...

Page 40: ...r low ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA Cloud Link may not be available or the available apps may be different Some apps require that you have an account before you use those apps For such apps please set u...

Page 41: ...mputer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 41 ...

Page 42: ... the web service to print documents be sure to check these precautions beforehand Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirements For computers smartphones and tablet devices see Requirements for Cano...

Page 43: ... use Internet Explorer 8 the web pages may not display correctly Canon recommends that you upgrade to Internet Explorer 9 or later or use another browser Smartphone or tablet OS Browser Resolution iOS 5 1 or later OS standard browser 320 x 480 HVGA or higher Android 2 3 3 or later 480 x 800 HVGA or higher Android3 x is not supported Important On the browser you are using enable JavaScript and cook...

Page 44: ...n select Web service setup Connection setup IJCloudPrintingCtr Register w service 2 In the registration confirmation window Select Yes 3 In the print settings select the display language 4 Follow the instructions displayed in the window and print the URL of the authentication site and the Printer registration ID Set A4 size or Letter size or Legal size plain paper and select OK The authentication ...

Page 45: ...address and other necessary information Important Do not use the Back button of the web browser while an operation is processing The screen may not transition properly 1 Use the web browser on your PC smartphone tablet or other devices to access the authentication URL 2 When the printer registration screen is displayed select Create new account 45 ...

Page 46: ...ntiated Multibyte characters cannot be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by selecting the Setup button on the printer operation panel and then selecting Web service setup Connection setup IJCloudPrintingCtr Delete from service You may not be able...

Page 47: ...l address Access the URL in the e mail register the information and complete the user registration 1 When an e mail with the subject Information on Canon Inkjet Cloud Printing Center is sent to the e mail address that you entered select the URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 47 ...

Page 48: ...he Canon Inkjet Cloud Printing Center Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter the User Name Enter the name that identifies the user 48 ...

Page 49: ...s are case sensitive 5 Specify the Time zone setting and select Next Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 6 Enter the Security code and select Done 49 ...

Page 50: ...de The Security code entry field has the following character restrictions Up to 8 single byte numbers The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered e mail address and password and log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 50 ...

Page 51: ... On the printer operation panel select the Setup button and then select Web service setup Connection setup IJCloudPrintingCtr Register w service 3 In the registration confirmation window Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4 size o...

Page 52: ...e able to log in for about the next hour You remain logged in for an hour after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password that you entered in the user registration Keep login info When you sel...

Page 53: ...ription of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears Important With this service the functions available to Standard user of the printer are different from those available to the printer Administrator Standard user can only use the functions marked by an asterisk You can use areas shown below to start add and manage apps If you are using a sm...

Page 54: ...ou can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers For the Standard user From the Select printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center Check the printer information The registered printer name is displayed indicates the curre...

Page 55: ... a screen to change the printer name appears Follow the instructions on the screen to change the name Important The printer name entry has the following character limitation Up to 128 characters Uppercase and lowercase letters are differentiated Delete printers Administrator only When you select the printer is deleted from the Canon Inkjet Cloud Printing Center When transferring the ownership of t...

Page 56: ...ot delete yourself To delete yourself cancel your membership from the user information screen Adding a user Administrator only Select Add user The user registration screen appears Changing Administrator and Standard user settings Administrator only You can change the privileges of the Administrator and Standard users 2 Printer name area The registered name of the printer selected is displayed The ...

Page 57: ... sort registered apps You can use the buttons to change the display order of apps When you finish sorting press the Done button to confirm the order Latest notices This displays the latest notices The symbol indicates that there is a new unread notice 57 ...

Page 58: ...og out screen of the Canon Inkjet Cloud Printing Center 4 Display area The display changes based on the menu you select 5 Menu area The following 4 menu buttons are displayed Apps This displays the list of registered apps in the Display area Config Administrator only This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registe...

Page 59: ...layed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released not available in your region or does not support your model Can be used with genuine Canon ink 59 ...

Page 60: ...ng on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or scan jobs and delete history information To cancel or delete a job select that job and then select Cancel or Delete If you are using a PC 1 Mng printer Select ...

Page 61: ...ormation registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers For the Standard user From the Select printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center Check the printer information The registered printer name is displayed indicates the currently selected printer indicates th...

Page 62: ... printer Then select OK Change the printer name Administrator only When you select a screen to change the printer name appears Follow the instructions on the screen to change the name Important The printer name entry has the following character limitation Up to 128 characters Uppercase and lowercase letters are differentiated Delete printers Administrator only When you select the printer is delete...

Page 63: ...check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Administrator only Select the check box of the user to be deleted and select Delete However you cannot delete yourself To delete yourself cancel your membership from the user information screen Adding a user Administrator only Sele...

Page 64: ...e order When you finish sorting press the Set sort order button and confirm the order Config Administrator only This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them On the Search apps screen the apps that you can register by ...

Page 65: ...heck how much ink is remaining or details about an error that occurred You can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the...

Page 66: ... up to 40 items 6 Information area This display other information including the privacy statement and other companies licensing information 7 Global navigation area The User information Instructions and Log out buttons are displayed Press the User information to change the settings 8 Display area The display changes based on the menu you select 66 ...

Page 67: ...67 ...

Page 68: ...eep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for an hour You remain logged in for an hour after the last access The service may not function properly if you log in from multiple devices at the same time After logging...

Page 69: ...formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen...

Page 70: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 70 ...

Page 71: ...inting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 71 ...

Page 72: ... registration information from the printer to be added 2 From the browser on your smartphone tablet or computer access the authentication site URL 3 When the printer registration screen is displayed select Add printer 4 Enter the information according to the instructions on the authentication screen and then select Log in 5 Enter your Printer registration ID and select OK 72 ...

Page 73: ...rvice from Remote UI the Printer registration ID is entered automatically Printer addition is completed If a printer added message is not displayed follow the instructions on the displayed screen Adding a PIXMA Cloud Link User 73 ...

Page 74: ...er privileges Adding a user 1 On the service screen select Manage users 2 Select Add user Note When you select Add user the service first checks whether the maximum number of users has been reached If new users can be added the user registration screen appears The maximum number of users that can be added for 1 printer is 20 74 ...

Page 75: ...e registration is then sent to the entered e mail address 4 Access the URL reported in the e mail 5 Read the terms displayed in the License agreement and Privacy statement screens If you agree to the terms select Agree 6 In the user information entry screen enter your Password and select Next 75 ...

Page 76: ...d 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 7 Enter the User Name Enter the name that identifies the user Important The User Name entry field has the following character restrictions The user name must be between 1 and 20 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 76 ...

Page 77: ...ylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 9 Enter the Security code and select Done Enter the code for authenticating the user Important You can register to this service without setting a Security code However from the viewpoint of security we recommend that you set a Security code The Security code entry field has the following c...

Page 78: ...each user is categorized as the Administrator or a Standard user Note The user who is registered first becomes the Administrator The administrator can change the privileges of users from the Manage users screen An Administrator can change printer information add and delete apps manage users and perform various other operations A Standard user can check printer information and start apps For inform...

Page 79: ...ot updated when you press the Update button Because the Properties screen requires network connection with this product the information may not be reflected immediately Please wait awhile and then try updating the information again If the information is still not updated then check that the product is connected to the Internet If you do not receive the registration e mail You may have entered a di...

Page 80: ...s submitted the print job is automatically canceled If this happens check the printer power and the Internet connection and then re submit the print job Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 81: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 82: ...o Google Cloud Print with the web browser on the computer or the mobile device then register the required information The screen above may change without prior notice Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print Registration Using Google Chrome Registration from the Printer Important When you register a printer the printer must be connected to the LA...

Page 83: ...use the authentication URL is printed from printer when the authentication process is performed prepare A4 size or Letter size or Legal size plain paper 1 Make sure that the printer is turned on 2 From the operation panel select the Setup button 3 Select Web service setup Connection setup GoogleCloudPrint Register w service Note If you have already registered the printer with Google Cloud Print th...

Page 84: ...sage to print the authentication URL is displayed print the authentication URL then perform the authentication process on the computer again Deleting the Printer from Google Cloud Print To change the printer owner or to re register the printer first delete the printer from Google Cloud Print by using the respective procedure Deletion from Google Chrome Deletion from the Printer Deletion from Googl...

Page 85: ...3 Select Web service setup Connection setup GoogleCloudPrint Delete from service 4 When the confirmation screen to delete the printer is displayed select Yes 85 ...

Page 86: ...ration for printing with Google Cloud Print is complete and when the printer is turned on the printer receives the print data and prints it automatically Note Depending on the communication status it may take a while to print the print data or the printer may not receive the print data While printing with Google Cloud Print the printing may be canceled depending on the printer s status such as whe...

Page 87: ...gle Cloud Print immediately When the printer cannot receive the print data or you want to start printing immediately you can check whether there is a print job on the Google Cloud Print and start printing manually Follow the steps below 1 Make sure that the printer is turned on 2 From the operation panel select the Setup button 3 Select Web service inquiry Note If you have not registered the print...

Page 88: ...evices running the latest version of iOS iPad all models iPhone 3GS or later iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this printer must be connected to the same Wi Fi network or connected in AP mode Note If your iPad iPhone or iPod touch is running the latest version of iOS you do not need to download and install any drivers or additiona...

Page 89: ...odel that you are using Important Because some app does not support AirPrint Printer Options may not be displayed If an app does not let you use printer options you cannot print from that app Note The Printer Options differ depending on the app and model you are using 89 ...

Page 90: ...being used on the Apple device and the region in which AirPrint is used When Apple s photo app is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari app the default paper size is letter size in the U S region and A4 in Japan and Europe Important Your app may support different paper sizes Checking the Print Sta...

Page 91: ... does not print check the following 1 Check that the printer power is on If the printer power is on turn it off and then back on again and check whether the issue is resolved 2 Check that the printer is connected by LAN to the same network subnet as the device on which iOS is installed 3 Check that the printer has enough paper and ink 4 Check that no error message is displayed on the printer s LCD...

Page 92: ...N connection Confirm that the printer is connected to the wireless LAN and then try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour Note The windows used in the explanations may differ from those displayed by your Apple device or app 92 ...

Page 93: ...ice settings LAN settings Print LAN details IPv4 address printing starts Check the IPv4 address that was printed 3 Check that the printer is connected to the same Wi Fi network Then from your smartphone tablet device or computer open the Web browser and enter the following URL http Printer IPv4 address For Printer IPv4 address enter the IPv4 address that you checked in the previous procedure Entri...

Page 94: ...loud Print or delete the printer IJ Cloud Printing Center setup Allows you to register to IJ Cloud Printing Center or to delete a registration Security Allows you to set the Administrator s password and Operation restrictions for the machine Important For the initial Password see About the Administrator Password For Security reasons we recommend that you change the Password to an individual passwo...

Page 95: ...he uploaded images can be browsed from other computers smartphones etc To use Evernote you need to create an account See the CREATE ACCOUNT page of Evernote for account creation Settings In the Settings Dialog of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog for your model from Home of the Online Man...

Page 96: ...e PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly You can also receive scanned data PDF or JPEG directly on a smartphone or tablet without using a computer PIXMA Printing Solutions can be downloaded from App Store and Google Play 96 ...

Page 97: ...ijsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage envir...

Page 98: ...Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sur...

Page 99: ...Safety Guide Safety Precautions Regulatory and Safety Information 99 ...

Page 100: ...o the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When loading a thick boo...

Page 101: ...l humide ou près d une piscine 2 Éviter d utiliser l appareil pendant un orage électrique Ceci peut présenter un risque de choc électrique causé par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d incendie utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure Users in the ...

Page 102: ...ed or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 Pre Installation Requirements Order Information When ordering service from the telephone company for this equipment the following may be required Universal Service Order Code USOC RJ11C The Facility Interface Code FIC 02LS2 Service Order Code SOC 9 0F Connection of the Equipme...

Page 103: ...s equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user However if advance notice is not possible the telephone company will notify the customer as soon as possible Also the customer will be advised of his her right to file a compliant with the FCC if he she believes it is necessary Warning The Telephone Consumer Protection Act of 199...

Page 104: ...és à une interface téléphonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 Users in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Spark has accepted that the item complies with minimum conditio...

Page 105: ... kada kupujete sličan novi proizvod ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme EEE Nepravilno rukovanje ovom vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE U isto vreme vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efi...

Page 106: ...ngly Paper types This product can be used to print on both recycled and virgin paper certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means less resources used and a lower environmental footprint for your printing needs RMC Regulatory Model Code RMC is for...

Page 107: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers Letters and Symbols 107 ...

Page 108: ...Main Components Front View Rear View Inside View Operation Panel 108 ...

Page 109: ...document tray Open to load a document in the ADF You can load two or more sheets of document of the same size and thickness Load the document with the side you want to scan facing up 6 document output slot Documents scanned from the ADF are delivered here 7 document cover Open to load an original on the platen glass 8 paper guides Align with both sides of the paper stack 9 cassette Load paper here...

Page 110: ...mmed paper inside the machine 15 POWER lamp Lights after flashing when the power is turned on 16 FAX Memory lamp Lights when there are received or unsent documents stored in the machine s memory 17 Alarm lamp Lights or flashes when an error occurs 18 ON button Turns the power on or off Before turning on the power make sure that the document cover is closed Turning the Machine On and Off 19 platen ...

Page 111: ...onnect the telephone line 4 external device jack Connect an external device such as telephone or answering machine 5 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 111 ...

Page 112: ...dge should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The area around the parts A may be splattered with ink This does not affect the performance of the machine Do not touch the parts A The machine may not print properly if you touch them 112 ...

Page 113: ...With this menu you can perform machine maintenance and change machine settings 7 Black button Starts black white copying scanning faxing etc 8 Color button Starts color copying scanning faxing etc 9 and buttons Used to select a menu or setting item The or button is also used when entering characters LCD and Operation Panel 10 OK button Finalizes the selection of a menu or setting item This button ...

Page 114: ...ling temporarily if your machine is connected to a rotary pulse line 14 Stop button Cancels operation when print copy scan or fax transmission reception job is in progress Note The machine makes the beep sound when pressing keypad buttons on the operation panel The keypad sound can be enabled or disabled in Sound control of Dev user settings Dev user settings 114 ...

Page 115: ...About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 115 ...

Page 116: ...e a while for the machine to start printing immediately after you turn on the machine The LCD will turn off if the machine is not operated for about 5 minutes To restore the display press any button except the ON button or perform the print operation The display will be also restored when receiving faxes You cannot change the wait time before the LCD turns off 116 ...

Page 117: ...R lamp stops flashing the machine is turned off Important When you unplug the power cord after turning off the machine be sure to confirm that the POWER lamp is off Note The machine cannot send or receive faxes when the power is turned off The power cannot be turned off while the machine is sending or receiving a fax or when unsent faxes are stored in the machine s memory You can set the machine t...

Page 118: ...d is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock 118 ...

Page 119: ...e drying or clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before unplugging the power cord 1 Press the ON button to turn the machine off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of th...

Page 120: ...t various functions or settings Selecting a Menu or Setting Item On the menu screen or settings screen use the or button C to select an item or option then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Example Changing the scan contrast for faxing Press the Menu button in the Fax standby screen Press the or button C to select FAX TX se...

Page 121: ...Select Scan contrast press the OK button D Use the or button C to change the contrast then press the OK button D 121 ...

Page 122: ...o insert a space Press the button five times To delete the last entered character Press the Back button Editing Entered Numbers Letters and Symbols Press the or button to move the cursor under the position you want to edit To insert a space Press the button five times To insert a character Move the cursor under the character to the right of the insertion position then enter the character The chara...

Page 123: ... GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6 pqrsþ PQRSÞ 7 7 tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 _ SP 1 2 2 Switch the input mode 1 SP indicates a space 2 Displayed only when entering characters in the LAN settings 123 ...

Page 124: ...Loading Paper Originals Loading Paper Loading Originals 124 ...

Page 125: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 125 ...

Page 126: ...aper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its curl in Paper Is Smudged Printed Surfa...

Page 127: ...ll the way out 5 Load the paper in the center of the cassette WITH THE PRINT SIDE FACING DOWN Push the paper stack all the way to the back of the cassette The above figure shows the machine with the paper output tray raised Important Always load paper in the portrait orientation D Loading paper in the landscape orientation E can cause paper jams 127 ...

Page 128: ...rly The above figure shows the machine with the paper output tray raised Note Do not load sheets of paper higher than the load limit mark F Keep the paper stack height below the tabs G of the paper guides The above figure shows the machine with the paper output tray raised Load small size paper such as 4 x 6 10 x 15 cm by pushing it in all the way to the back of the cassette 128 ...

Page 129: ... cover is aligned with the edge of the machine After pushing the cassette back properly the machine makes an electronic sound and the paper information registration screen is displayed on the LCD Note When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the cassette is pushed back Dev user settings 8 Press the OK button 129 ...

Page 130: ...ettings Paper setting for Printing 10 Use the or button to select the type of the loaded paper in the cassette then press the OK button 11 Pull the paper output support H out from the paper output tray 12 Open the output tray extension I Note When printing select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 130 ...

Page 131: ... flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures abo...

Page 132: ...to slide both paper guides all the way out 5 Load the envelopes in the center of the cassette WITH THE ADDRESS SIDE FACING DOWN The folded flap of the envelope will be faced up on the left side D Rear side E Address side Push the envelopes all the way to the back of the cassette Up to 5 envelopes can be loaded at once 132 ...

Page 133: ...ot be fed properly The above figure shows the machine with the paper output tray raised Note Do not load envelopes higher than the load limit mark F Keep the envelope stack height below the tabs G of the paper guides The above figure shows the machine with the paper output tray raised 7 Grab the right and left sides of the front cover and push the cassette back until the arrow on the front cover i...

Page 134: ...alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the cassette is pushed back Dev user settings 8 Press the OK button 9 Use the or button to select the size of the loaded envelopes in the cassette then press the OK button Note The asterisk will appear with the current page size and media type settings Paper setting for Printing 134 ...

Page 135: ...in the cassette then press the OK button 11 Pull the paper output support H out from the paper output tray 12 Open the output tray extension I Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 135 ...

Page 136: ... Canon genuine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Lus...

Page 137: ...can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machine Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper back into the package and k...

Page 138: ...eets 4 x 6 10 x 15 cm Photo Paper Plus Glossy II PP 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Photo Paper Pro Luster LU 101 3 10 sheets A4 and Letter Photo Paper Plus Semi gloss SG 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Matte Photo Paper MP 101 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm P...

Page 139: ... 3 When loading paper in stacks the print side may become marked as it is fed or paper may not feed properly In this case load one sheet at a time 139 ...

Page 140: ...n 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with ho...

Page 141: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 141 ...

Page 142: ...ted image is enlarged to fill the whole page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantially red...

Page 143: ...6 90 x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm 143 ...

Page 144: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 144 ...

Page 145: ...nting Area width x height Envelope DL 3 88 x 7 20 inches 98 8 x 183 0 mm Envelope Com 10 3 68 x 8 04 inches 93 5 x 204 3 mm Recommended printing area A 0 31 inch 8 0 mm B 1 14 inches 29 0 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 145 ...

Page 146: ...Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder How to Load Originals for Each Function Originals You Can Load 146 ...

Page 147: ...to load the original according to the size type or usage Originals You Can Load Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note To scan the original at optimum quality load it on the platen glass 147 ...

Page 148: ...inal on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break 3 Close the document cover gently Important After loading the original on the platen glass be sure t...

Page 149: ... beep sound Load the document WITH THE SIDE TO SCAN FACING UP in the document tray Originals You Can Load Note When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the document is inserted in the document tray Dev user settings 4 Adjust the document guide A at the front of the machine to match the width of the document Do not slide the document ...

Page 150: ... size A4 Letter etc for Scan size to scan originals With a software application on a computer scan text documents magazines or newspapers select a standard size A4 Letter etc to scan originals Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass and align it with the alignment mark Portions placed on the diagonally striped area cannot be scanned Important The machine cannot sca...

Page 151: ...e and specify Auto scan A Multi for Scan size to scan two or more originals Scan two or more printed photos postcards or business cards with a software application on a computer Place the originals WITH THE SIDE TO SCAN FACING DOWN Allow 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen glass and the originals and between the originals Portions placed on the diago...

Page 152: ...copy Quantity A4 or Letter size Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm in height Legal size Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm in height Thickness 0 003 to 0 005 inch 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any glue ink correction fluid or the like on the document is completely dry before loading it on the platen glass or in the ADF ...

Page 153: ... Photo or thick paper 153 ...

Page 154: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 154 ...

Page 155: ...d Note For precautionary notes on handling FINE cartridges see Notes on FINE cartridges Replacing Procedure When you need to replace a FINE cartridge follow the procedure below 1 Make sure that the power is turned on 2 Open the front cover A The paper output tray B opens Note Remove any paper in the cassette 3 Open the paper output cover The FINE cartridge holder C moves to the replacement positio...

Page 156: ...rts or other parts inside the machine If the paper output cover is left open for more than 10 minutes the FINE cartridge holder may move and the Alarm lamp light In this case close the paper output cover then open it again 4 Push down the empty FINE cartridge until it clicks You hear an electronic sound twice Note When you set the alarm to be silent in Sound control of Dev user settings the alarm ...

Page 157: ...ur hands and the surrounding area with ink on the removed protective tape Do not reattach the protective tape once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables Do not touch the electrical contacts or print head nozzle on a FINE cartridge The machine may not print properly if you touch them 7 Insert the new FINE cartridge at a slant in...

Page 158: ...sert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge holder 8 Push the FINE cartridge in and up firmly until it snaps into place You hear an electronic sound once 158 ...

Page 159: ...talled Be sure to install both cartridges Note When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the FINE cartridge is attached Dev user settings 9 Close the paper output cover Note If the error message appears after the paper output cover is closed take appropriate action A Message Is Displayed 159 ...

Page 160: ...s will cause the FINE cartridge to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE cartridge within six months of first use Note If a FINE cartridge runs out of ink you can print with either color or black FINE cartridge in whichever ink remains only for a while However the print quality may be reduced compared to when printin...

Page 161: ...Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 161 ...

Page 162: ...A Message Is Displayed 1 Make sure that the power is turned on then press the Setup button The Setup menu screen will appear 2 Use the or button to select Ink information then press the OK button LCD and Operation Panel 3 Use the or button to select Remaining ink then press the OK button Remaining ink is shown in the area A Example The ink is running low Prepare a new ink cartridge Note To print t...

Page 163: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 163 ...

Page 164: ...g Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 164 ...

Page 165: ...f the protective tape on the bottom of the FINE cartridge is removed If an error message appears on the LCD see A Message Is Displayed Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the machine Printing the Nozzle Chec...

Page 166: ...t resolved turn off the power and clean the print head deeply again after 24 hours Do not unplug the power cord when turning off the power If the problem is still not resolved Step5 Replace a FINE cartridge Replace a FINE cartridge Note If the problem is still not resolved after replacing the FINE cartridge contact the service center When the Print Results Are Not Even such as the Ruled Lines Are ...

Page 167: ...et of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type then press the OK button 3 Pull the paper output support out from the paper output tray then open the output tray extension 4 Press the Setup button use the or button to select Maintenance then p...

Page 168: ...er of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is required F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check p...

Page 169: ...ss the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Cleaning then press the OK button The machine starts cleaning the print head Do not perform any other operations until the machine completes the cleaning of the print head This takes about 30 seconds 4 Check the print head condition To check the print head cond...

Page 170: ...select Deep cleaning then press the OK button The machine starts cleaning the print head deeply Do not perform any other operations until the machine completes the deep cleaning of the print head This takes about 1 minute 4 Check the print head condition To check the print head condition print the nozzle check pattern If the problem is not resolved turn off the power and clean the print head deepl...

Page 171: ...h sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type then press the OK button 3 Pull the paper output support out from the paper output tray then open the output tray extension 4 Press the...

Page 172: ...ess the Stop button then redo this procedure from the beginning 6 Confirm the message then load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark Note The print head alignment sheet cannot be scanned if it is loaded in the ADF Auto Document Feede...

Page 173: ...d alignment sheet on the platen glass until adjusting the print head position is complete If the error message appears on the LCD press the OK button to release the error then take appropriate action A Message Is Displayed Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually from the computer Alignin...

Page 174: ...ads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer 174 ...

Page 175: ...he Nozzle Check dialog opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small amount of ink Cleaning the print head frequently will rapidly deplete your printer s...

Page 176: ... Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning turn off the printer wait 24 hours and then perform Deep Cleaning again If there i...

Page 177: ...sette Note If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printe...

Page 178: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 178 ...

Page 179: ...he Canon IJ Printer Utility 5 Click the Print Head Alignment icon A message is displayed 6 Load paper in the printer Load three sheets of A4 size or Letter size plain paper into the cassette Note If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For de...

Page 180: ...east noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the paper output cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes and click OK 180 ...

Page 181: ...vertical streaks B Most noticeable vertical streaks 11 Confirm the displayed message and click OK The third pattern is printed Important Do not open the paper output cover while printing is in progress 12 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes in the associated boxes and click OK 181 ...

Page 182: ...iceable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 182 ...

Page 183: ...per into the cassette Note The number of sheets to be used differs when you select the manual head alignment If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the foll...

Page 184: ...Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 184 ...

Page 185: ...chine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning 185 ...

Page 186: ...he power cord The machine cannot send or receive faxes when the power is turned off If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before unplugging the power cord Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the s...

Page 187: ...a necessary document before unplugging the power cord Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical ...

Page 188: ...is turned off If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before unplugging the power cord Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machi...

Page 189: ...to leave any residue especially on the glass surface Important If any foreign substances such as glue ink or correction fluid are adhered to the glass of the ADF B as shown in the figure above some black streaks will appear on the scanned image In this case wipe the dirt off gently 5 After wiping close the document feeder cover by pushing it until it clicks into place 6 Close the document cover ge...

Page 190: ... and Operation Panel 4 Use the or button to select Roller cleaning then press the OK button The paper feed roller will rotate as it is cleaned 5 Make sure that the paper feed roller has stopped rotating then load a sheet of A4 or Letter sized plain paper or cleaning sheet available on the market in the cassette After pushing the cassette back the paper information registration screen is displayed ...

Page 191: ...of A4 or Letter sized plain paper in half widthwise then unfold the paper 3 Fold one side of the opened paper in another half aligning the edge with the center crease then unfold the paper 4 Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side After pushing the cassette back the paper information regis...

Page 192: ...e protrusions inside the machine may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the power cord before cleaning the machine The power cannot be turned off while the machine is sending or receiving a fax or when unsent faxes are stored in the machine s memory Make sure if the machine completed sending or receivi...

Page 193: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD 193 ...

Page 194: ...om Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 194 ...

Page 195: ...lustration of the ink types and their status is displayed If a warning or error related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displayed when the ink level is low Click to check which FINE cartridge your model uses Click Update to display the current remaini...

Page 196: ...et the necessary items 2 Select Save Current Settings as Preset from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the name of printing profile you want to use P...

Page 197: ...resets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile Click Delete and click OK The selected printing profiles will be deleted from Presets 197 ...

Page 198: ...artridge to be used Select the FINE cartridge you use for printing and click Apply 3 Complete the setup Click OK when the confirmation message appears The specified FINE cartridge will be used from the next printing Important When the following settings are specified Black Only does not function because the printer uses the color FINE cartridge to print documents A paper type other than Plain Pape...

Page 199: ...f function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Check that the printer is on and then click Auto Power A dialog appears Note If the printer is off or if communication between the printer and the computer is disabled an erro...

Page 200: ...g cases you can set Auto Power Off but the power will not be turned off automatically When you use the printer by connecting it to a network When you use the printer by connecting it to a telephone line via a modular cable 200 ...

Page 201: ...f necessary specify one of the following items Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period...

Page 202: ...that the printer is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the print quality settings 202 ...

Page 203: ...int head and the paper during high density printing to prevent paper abrasion Check this check box to prevent paper abrasion Prevent paper double feed Select this check box only if the printer is feeding multiple sheets of plain paper at the same time Important Using this function slows down the print speed Align heads manually Usually the Print Head Alignment function of Test Print on the pop up ...

Page 204: ...s on the LCD Changing the Machine Settings on the LCD Fax settings Output settings LAN settings Dev user settings Firmware update Cassette settings Reset setting About Quiet setting Using the Machine with the Access Point Mode 204 ...

Page 205: ...on to select Device settings then press the OK button When you change the fax settings press the Setup button then select Fax settings 4 Use the button to select Output settings then press the OK button 5 Use the button to select Extended copy amt then press the OK button 6 Use the button to select a setting item then press the OK button For details on each setting item Fax settings Output setting...

Page 206: ...dividually or the advanced setting For details on how to specify the setting Preparing for Faxing TEL no registration You can register the recipient s fax telephone number to the machine Registering Recipients Using the Operation Panel of the Machine FAX user settings Unit TEL no registr Registers your fax telephone number printed on sent faxes Registering User Information Unit name registr Regist...

Page 207: ...length of pause time for each when you enter P pause TTI position Selects the position of the sender information outside or inside the image area Remote RX Enables disables remote reception If you select ON you can specify the remote reception ID Remote Reception Color transmission When faxing color documents using the ADF selects whether to convert them into black white data if the recipient s fa...

Page 208: ... 4800 bps The asterisk on the LCD indicates the current setting The fax reception start speed will be faster as the value is bigger Some of settings are not available depending on the country or region of purchase When the telephone line condition or connection is poor selecting a lower reception start speed may solve reception problems Auto print settings Received documents Selects whether to pri...

Page 209: ...number twice By using this setting you can avoid the mistransmission of faxes Check RX FAX info If you select ON the machine checks whether the recipient s fax machine information matches the dialed number If it matches the number the machine starts to send faxes Preventing Mistransmission of Faxes Hook setting If you select Enable you can use the on hook dial function FAX RX reject If you select ...

Page 210: ... Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can change the width to be cropped from the borders of the original image as needed Cropped area will be larger if Amount Large is selected Note If printouts contain margins even though you are copying in Borderless specifying Amount Large for this setting may help solve the problem Prevent double...

Page 211: ... method Follow the on screen instructions during setup Cableless setup Select if you specify the settings of the access point information to the machine directly from a device such as a smartphone without operating the wireless router Follow the on screen instructions of the connecting device for the setup procedure AP mode settings When you use the machine as an access point wireless router speci...

Page 212: ... the computer using WSD Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enab disab Bonjour Selecting Active allows you to use Bonjour to perform the network settings Enter service name Specifies the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other L...

Page 213: ...he country or region of purchase Sound control Selects whether the beep sound in operations is enabled or not Keypad sound Selects whether the beep sound is enabled or not when pressing the buttons on the operation panel Alarm sound Selects whether the alarm is enabled or not Line monitor sound Selects whether the line monitor sound is enabled or not Offhook alarm Selects whether the alarm is enab...

Page 214: ...on server Auto power off The machine turns off automatically if no operation is made or no printing data is sent to the machine for a specified period of time Select OFF if you want the machine not to turn off automatically Important Under the following conditions the machine does not turn off automatically even though this setting is enabled When using the machine via a network and the network co...

Page 215: ...update of the machine Current version You can check the current firmware version Update notification When ON is selected and the firmware update is available the screen to inform you of the firmware update is displayed on the LCD DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the LCD to perform settings Proxy s...

Page 216: ...can specify by the printer driver or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mismatch If you select ON the machine detects whether the paper size and the media type are the same as those registered in Register paper info If printing starts with the settings that do not match an error messag...

Page 217: ...ch as the paper size media type or other setting items back to the default The LAN settings and the telephone fax number are not returned back to the default Device info sending Returns only the device information sending settings back to the default FAX settings Returns the fax settings back to the default Disconnect the telephone line from the machine before you return this setting item back to ...

Page 218: ...ng noise while printing is in progress When Use in specified hrs is selected The screen to specify starting ending time is displayed Use the button to move the cursor under the desired position use the Numeric buttons to enter the time then press the OK button You can reduce the operating noise during the specified time Important Operating speed may be reduced compared to when OFF is selected This...

Page 219: ...ss point mode for the long time we recommend that you change the default access point name and the default password to the combination of numbers and letters from the point of view of security How to enable the Access Point Mode Enable the access point mode following the procedure below 1 Make sure that the machine is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Use the ...

Page 220: ... an external device such as a computer or a smartphone via wireless LAN refer to the device s or application s instruction manual How to terminate the Access Point Mode In environments that the machine is usually connected with the computer over the wireless LAN set the machine to the wireless LAN connection following the procedure below when you finish using the machine with the access point mode...

Page 221: ...se the machine as an access point 7 Press the OK button to finish entering the name 8 Use the button to select the security setting then press the OK button WPA2 PSK AES Specifies the security setting applying WPA2 PSK AES Proceed to the next step when the screen to specify the password is displayed Disable Finishes the access point settings without specifying the security setting 9 Enter the pass...

Page 222: ...Information about Network Connection Useful Information about Network Connection 222 ...

Page 223: ...s Set at Factory Network Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 223 ...

Page 224: ...gs IPv4 IPv6 Enable disable IPv6 Active Enable disable WSD Active Timeout setting 1 minute Enab disab Bonjour Active Service name Bonjour settings Canon E480 series LPR setting Active DRX setting Active XXXXXX is the last six digits of MAC address of the machine Default Values of the Access Point Mode Item The default SSID access point name XXXXXX MX490series Security setting WPA2 PSK AES Password...

Page 225: ...Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below The USB port is located on the rear of the machine 225 ...

Page 226: ...splayed as the printer name specified by Bonjour Select a printer with checking the MAC address the printer name specified by Bonjour or the serial number set to the printer against that on the detection result screen Note A serial number may not be displayed on the detection result screen To check the MAC address of the printer print out the network setting information using the operation panel o...

Page 227: ...p according to the instructions on our website Connecting to Other Computer with LAN To add the computer connecting the machine with LAN perform setup according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method to LAN while you are using the machine with USB connection perform setup again according to the instructions on our website a...

Page 228: ...e machine s network setting is printed out Item Explanations of the item Setting Wireless LAN Wireless LAN Enable Disable Connection Connection status Active Inactive MAC Address MAC Address XX XX XX XX XX XX SSID SSID SSID of the wireless LAN SSID of the access point mode Password Password Password of the access point mode 8 to 10 alphanumeric characters Communication Mode Communication Mode Infr...

Page 229: ... min LPR Protocol LPR protocol setting Enable Disable Bonjour Bonjour setting Enable Disable Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters DNS Server Getting DNS Server automatically Auto Manual Primary Server Primary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy Server setting Enable Di...

Page 230: ...About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 230 ...

Page 231: ...he Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 231 ...

Page 232: ... Canon software is attempting to access the network If the warning message appears set the security software to always allow access Starting up IJ Network Tool 1 Select Applications from the Go menu of Finder double click Canon Utilities IJ Network Tool and double click the Canon IJ Network Tool icon Depending on the printer you are using an administrator password is already specified for the prin...

Page 233: ...dified 3 Update Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If the printer on a network is not detected make sure that the printer is turned on then click Update It may take several minutes to detect printers If the printer is not yet detected connec...

Page 234: ...uration Enabled when Utilities is selected Click to display the Configuration screen to configure settings of the selected printer Note This item has the same function as Configuration in the Settings menu 234 ...

Page 235: ...r on a network is not detected make sure that the printer is turned on then select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the machine and the computer with a USB cable then select Refresh If the printer is being used from another computer a screen is displayed informing you of this condition Note This item has the same function as Update i...

Page 236: ...screen If you change the Encryption Method setting and the Password setting on the Set up printer s access point mode screen the changed settings are applied to the printer settings Note You can use this function only when you are using a computer compatible with the wireless LAN 4 Help menu Instructions Displays this guide 236 ...

Page 237: ...in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Change the settings or confirm Click OK after changing configuration A screen is displayed asking you for c...

Page 238: ...s Routers Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change the settings 4 Encryption Method Select the encryption method used over the wireless LAN Important If all encryption types of the wireless router printer or computer do not match the printer cannot communicate with th...

Page 239: ...tings 6 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your wireless router Use following IP address Select this option if no DHCP server functionality is availab...

Page 240: ...vious screen and enter the network name SSID in Network SSID Note Make sure that the wireless router is turned on 3 Set Click to set the network name SSID in Network SSID on the Wireless LAN sheet Note The WPA WPA2 Details screen or the WEP Details screen appears if the selected wireless router is encrypted In this case configure the details to use the same encryption settings set to the wireless ...

Page 241: ...ter with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Select Use Password WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change must be made to the password WEP key of the wi...

Page 242: ... Base Station Select 1 for Key ID Otherwise your computer will not be able to communicate with the printer via the wireless router 5 Authentication Select the authentication method to authenticate the printer s access to the wireless router Normally select Auto If you want to specify the method manually select Open System or Shared Key according to the setting of the wireless router 7 Click OK Imp...

Page 243: ...tion button 4 Click the Wireless LAN button 5 Select Use WPA WPA2 in Encryption Method and click Configuration 6 Enter the passphrase then click OK 1 Passphrase Enter the passphrase set to the wireless router The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the wireless router passphrase refer to the instruction manual provided...

Page 244: ...Note This machine supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 244 ...

Page 245: ...tion before the settings are sent to the printer If you click OK the settings are sent to the printer and the Transmitted Settings screen is displayed 1 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP se...

Page 246: ...5 Change the settings or confirm 1 Use admin password Sets an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set 2 Password Enter the password t...

Page 247: ... to the printer Admin Password Enter the administrator password that was set For security purposes your password is not displayed as you type it Important If you forget the administrator password you specified initialize the printer to return the password to the default setting OK Click this item after you enter the administrator password Cancel This item returns you to list of detected printers I...

Page 248: ... Follow the instructions on the screen to start measuring and display the status Measurement takes a few minutes When is displayed in Connection performance between the printer and the wireless router the printer can communicate with the wireless router Otherwise refer to displayed comments and Help for improving the status of communication link and click Remeasurement Check that the printer and t...

Page 249: ...s routers Check that the printer and the wireless router face each other Connection performance may depend on the orientations of the wireless devices Replace the wireless router and the printer in another direction to achieve the best performance Check whether other computers are not accessing the printer If appears in the result of the measurement check whether other computers are not accessing ...

Page 250: ...all the network settings of the printer to factory default 4 Click Initialize The Setting Initialization screen is displayed Click OK to initialize the network settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup according to the instru...

Page 251: ...ed after you modified the printer settings on the Configuration screen When you click OK on the Confirmation screen the following screen is displayed for confirming the modified settings 1 Settings A list of changes made in the Configuration screen is displayed 251 ...

Page 252: ...Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 252 ...

Page 253: ...Server 4 Input smb xxxxxxxxxxxx canon_memory then click Connect For example if the current printer name is 123ABC000000 then input smb 123ABC000000 canon_memory 5 Make sure that the card slot is mounted When the card slot is mounted the following icon appears on the desktop or in the Computer window on the Go menu of Finder Note The authentication screen may appear If it appears you do not need to...

Page 254: ...the operation in the memory card may be impossible or slow Operate after the Access lamp of the machine is lit When you access the network drive for the card slot over the network file names consisting of eight or less lowercase letters not including its extension may be shown in uppercase For example a file name such as abcdefg doc will be ABCDEFG DOC while a name such as AbcdeFG doc will appear ...

Page 255: ... communication occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This machine does not support ad hoc communication Admin Password Administrator password in IJ Network Tool to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption meth...

Page 256: ... set for encryption B Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically C Channel Frequency channel for wireless communication In the infrastructure mode the channel is automatically adjusted to match that set to the wireless router This machine supports channels 1 to 13 Channels 12 and 13 are not supported depending on the country ...

Page 257: ... be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assig...

Page 258: ...presented such as a network name or a wireless router name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name P Password WEP Password...

Page 259: ...ts network name Stealth In the stealth mode a wireless router hides itself by not broadcasting its SSID The client must specify the SSID set to the wireless router to detect it The stealth mode is called a closed network Subnet Mask Address IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP address A Subnet Mask ...

Page 260: ...e and rebroadcasts it Required in an infrastructure network WPA Security framework announced by the Wi Fi Alliance in October 2002 The security has been strengthened more than WEP Authentication WPA defines the following authentication methods WPA Personal that can be used without an authentication server plus WPA Enterprise that do require an authentication server This machine supports WPA Person...

Page 261: ...al value WPS Wi Fi Protected Setup WPS is a standard for easy and secure establishment of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push button on the hardware or through a simulated push button in the software 261 ...

Page 262: ...ms you should set a network key WEP or WPA WPA2 to the wireless router to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 262 ...

Page 263: ...Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Storing Printed Images Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 263 ...

Page 264: ...ting quality The machine has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure used ink for nozzle cleaning is limited to a small amount Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even w...

Page 265: ...ties of paper or performing borderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the cassette load paper WITH THE PRINTING SIDE FACING DOWN Loading Paper Is the paper curled The curled paper causes paper jam Flatt...

Page 266: ...photos at optimal quality and paper suitable for documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and ...

Page 267: ...machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the cassette paper information When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper ...

Page 268: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 268 ...

Page 269: ...ed Images Store printed images in albums clear photo sleeves or glass frames to protect them from direct exposure to air Note Storing printed images without sufficient drying may cause blurring or discoloration 269 ...

Page 270: ... prevent from drying If you unplug the power cord from the wall outlet before the POWER lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the POWER lamp is not lit Important If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost...

Page 271: ...ine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that the POWER lamp is off and unplug the power cord Important Do not unplug the machine while the POWER lamp is lit or flashing as it may cause malfunction or damage to the machine making the machine unable to print 3 Retract the paper output support with the output tray extension closed 4 ...

Page 272: ...272 ...

Page 273: ...ey orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certific...

Page 274: ...to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40...

Page 275: ...d resolution max 19200 x 19200 dpi 2 1 Optical Resolution represents the maximum sampling rate based on ISO 14473 2 Increasing the scanning resolution will limit the maximum possible scanning area Gradation Input Output Gray 16 bit 8 bit Color 48 bit 24 bit RGB each 16 bit 8 bit Fax Specifications Applicable line Public Switched Telephone Network PSTN Communication mode Super G3 G3 Data compressin...

Page 276: ... report after every 20 transactions Sequential broadcasting max 21 destinations Rejected numbers max 10 destinations Network Specifications Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors ...

Page 277: ...rinting Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link An internet connection is required to use all the Online Manual Windows Operation can only be guaranteed on a computer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is req...

Page 278: ... In an in house network environment the 5222 port must be open Contact the network administrator for details Information in this guide is subject to change without notice 278 ...

Page 279: ...e tools may not be available depending on the printer you are using operation panel of the printer IJ Network Tool printer information screen displayed on some Canon application software When you change the password use 0 to 32 alphanumeric characters If the password has been changed while you are sharing the printer and you do not know the password ask the administrator of the printer you are usi...

Page 280: ...E series P series iP series iX series iB series PRO series MG series Model name Card slot MG7530F MG7500 MG7100 MG6730 MG6600 MG6500 MG6400 MG5600 MG5500 MG3500 MG2900 MG2500 MG2400 MX series Model name Card slot MX920 MX720 MX530 MX520 MX490 MX470 MX450 MX390 280 ...

Page 281: ...ries Model name Card slot E610 E560 E480 E460 E400 P series Model name Card slot P200 iP series Model name Card slot iP8700 iP2800 iP110 iX series Model name Card slot iX6800 iX6700 iB series Model name Card slot iB4000 PRO series Model name Card slot PRO 100S 281 ...

Page 282: ...PRO 10S 282 ...

Page 283: ...Printing Printing from a Computer Printing Using the Operation Panel of the Machine Paper setting for Printing 283 ...

Page 284: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 284 ...

Page 285: ...cation Software that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 285 ...

Page 286: ...urned on 2 Load paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientation 286 ...

Page 287: ...Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 7 Select the print quality For Print Quality select High Standard or Draft according to your purpose 287 ...

Page 288: ...section click Save Current Settings as Preset to register the specified settings Note If the paper settings on the print dialog differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Pape...

Page 289: ... Paper Settings on the Printer Driver and the Printer Paper Size 289 ...

Page 290: ...e papers Photo Printing Media name Model No Media Type in the printer driver Cassette paper information registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum ProPlatinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss ...

Page 291: ...ll help you achieve the best print results You can use the following paper sizes on this printer Paper Size in the printer driver Cassette paper information registered on the printer US Letter Letter US Legal Legal A5 A5 A4 A4 JIS B5 B5 4 x 6 KG 4 x6 5 x 7 2L 5 x7 8 x 10 8 x10 Envelope 10 Env Com 10 Envelope DL Envelope DL Custom Size Others 291 ...

Page 292: ... Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Setting Paper Dimensions Custom Size 292 ...

Page 293: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Automatic or Reverse printing...

Page 294: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 295: ...sary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area depending on the staple position margin 3 Complete the setup Click Print When you execute print the data is printed with the specified margin width and staple side Important When borderless printing is enabled Margin and Stapling Side appear grayed out and are ...

Page 296: ...g The procedure for performing borderless printing is as follows Setting Borderless Printing 1 Select the size of the paper for borderless printing Select XXX borderless from the Paper Size in the Print Dialog 2 Select Borderless Printing from the pop up menu 3 Adjust the amount of extension from the paper If necessary adjust the amount of extension using the Amount of Extension slider Moving the ...

Page 297: ...printed depending on the size of the media used In this case crop the image data with an application software according to the paper size When scaled printing or page layout printing is enabled you cannot perform borderless printing Note When Plain Paper is selected from the Media Type menu of the Quality Media borderless printing is not recommended Expanding the Range of the Document to Print Set...

Page 298: ...Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size 298 ...

Page 299: ...Handling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in the printer 4 If necessary check the Scale down only check box When you check this check box the document will be reduced to fit to the paper size when the document size is larger than the page size Th...

Page 300: ...Click Print When you execute print the document will be enlarged or reduced to fit to the page size 300 ...

Page 301: ...and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not ne...

Page 302: ... original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check box to change the paper orientation Flip horizontall...

Page 303: ...4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 303 ...

Page 304: ...stering the custom paper size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the v...

Page 305: ...s about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 305 ...

Page 306: ... Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 306 ...

Page 307: ...for Print Quality 3 Setting the print quality level Move the Quality slider to select the print quality level 4 Complete the setup Click Print When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Related Topics Specifying Color Correction Adjusting Color Balance Adjus...

Page 308: ...om the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note During Grayscale Printing inks other than black ink may be used as well 308 ...

Page 309: ...Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching With Canon Digital Photo Color you can print with color tints that most people prefer 3 Complete the setup Click Print When you execute print the document data is printed with the specified c...

Page 310: ...Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 310 ...

Page 311: ...oftware to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver To print using Canon Digital Photo Color The p...

Page 312: ...ing colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings 4 Complete the setup Click Print When you execute print ...

Page 313: ...e image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select ColorSync You can leave Profile se...

Page 314: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 314 ...

Page 315: ...elect ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics Setting the Print Qualit...

Page 316: ...rall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slider is move...

Page 317: ...ality Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Intensity Adjusting Contrast 317 ...

Page 318: ...ted Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Brightness The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print When you execute print the data is printed at the specified bri...

Page 319: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 319 ...

Page 320: ...e Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print Wh...

Page 321: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 321 ...

Page 322: ...ect Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 C...

Page 323: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 323 ...

Page 324: ...p Window Page Setup Dialog Print Dialog Quality Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use Printer Driver 324 ...

Page 325: ...a to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer driver is...

Page 326: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 326 ...

Page 327: ... and then select the following items Page Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Scale Se...

Page 328: ... printed Note You can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Pop up Menu You can switch between pages in the Print dialog by the pop up menu The first menu to ...

Page 329: ...set basic print settings that match the printer Color Options You can adjust the print colors as you desire Borderless Printing You can adjust the amount of document that extends off the paper when performing borderless printing Margin You can set the stapling side and the stapling margin Supply Levels A rough indication of the remaining ink level is displayed PDF You can save a document in PDF Po...

Page 330: ...and the purpose When one of the radio buttons is selected the appropriate quality will be set automatically High Gives priority to print quality over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Custom Select this radio button to specify a quality Quality When you select Custom in Print Quality you can use the slider bar to adjus...

Page 331: ...Related Topics Setting the Print Quality Level Custom Printing a Color Document in Monochrome 331 ...

Page 332: ...es produced by color adjustment When you want to display the sample image with a color pattern check this check box When you want to display the sample image with one that you selected with Sample Type uncheck this check box Note When the Grayscale Printing check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the str...

Page 333: ...e differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Important When the Grayscale Printing check box is checked f...

Page 334: ... borderless printing is performed Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller Related Topic Execute Borderless Printing 334 ...

Page 335: ... value between 0 inch 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose left or right Short side stapling Top Short side stapling Bottom Select this option to staple the short side of the paper Choose top or bottom Related Topic Setting the Stapling Margin 335 ...

Page 336: ...Operate the power of this printer from the printer driver Ink Level Information Check the remaining ink levels Ink Cartridge Settings Selects the FINE cartridge you use for printing Quiet Settings You can reduce the operating noise of the printer Custom Settings Change the settings of this printer Note To operate the Canon IJ Printer Utility you must first turn on the printer Depending on the item...

Page 337: ...heck Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 337 ...

Page 338: ...follow the steps below 1 Open System Preferences and select Printers Scanners Print Scan 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility is launched 338 ...

Page 339: ...se Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 339 ...

Page 340: ...inters Scanners Print Scan To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed If you are using OS X Mavericks v10 9 or OS X Mountain Lion v10 8 Deletes the specified print job Stops printing the specified document ...

Page 341: ...sumes printing the specified document Displays the print job information Stops printing all documents Displayed only when printing of all documents is being stopped and resumes printing all documents Note Depending on your model the printer icon display may be different 341 ...

Page 342: ...ing Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 342 ...

Page 343: ... computers Duplex Printing Booklet Printing Tiling Poster Printing Depending on the application software that you are using a preview may not be displayed on the left side of the Print dialog Do not start up the Canon IJ Network Tool while printing Do not print when the Canon IJ Network Tool is running If you connect this printer and AirPort with a USB cable and print you must install the latest A...

Page 344: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 344 ...

Page 345: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 345 ...

Page 346: ...unless you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners Print Scan 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printer to be deleted and then click Click Delete Printer when the confirmation message ...

Page 347: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the administrator who registered first Important When you upgrade Mac OS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer ...

Page 348: ... Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation When the completion message appears...

Page 349: ...Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper 349 ...

Page 350: ...available Notebook paper You can select three line spacing formats Setting on the LCD Notebook paper 1 8 mm spacing Notebook paper 2 7 mm spacing Notebook paper 3 6 mm spacing Note You cannot print Notebook paper on B5 sized paper Graph paper You can select two square sizes Setting on the LCD Graph paper 1 Graph 5 mm Graph paper 2 Graph 3 mm Note You cannot print Graph paper on B5 sized paper Chec...

Page 351: ...schedule Monthly schedule You can print a monthly schedule form Setting on the LCD Monthly schedule Printing template forms Print template form following the procedure below 1 Make sure that the machine is turned on 2 Load A4 B5 or Letter sized plain paper 3 Press the Setup button The Setup menu screen is displayed 4 Use the button to select Template print then press the OK button 5 Use the button...

Page 352: ...e LCD indicates the current setting 7 Make sure that Plain paper is selected then press the OK button 8 Use the button or the Numeric buttons to specify the number of copies 9 Press the OK button to start printing Note You can also press the Color button or Black button to start printing 352 ...

Page 353: ...he proper combination of paper settings you can specify by the printer driver or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For copying specify the paper settings for copying so that they match the cassette paper information Note Depending on the registered cassette paper information the screen to confi...

Page 354: ...ting for printing or copying is B5 and the cassette paper information registered to the machine is A4 you load B5 sized paper in the cassette before you start printing or copying The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette Register the cassette paper information according to the paper you loaded in the cassette Note If you do...

Page 355: ...el of the machine the message which prevents misprinting is enabled by default To change the setting for printing or copying using the operation panel of the machine Cassette settings When you print using the printer driver the message which prevents misprinting is disabled by default To change the setting for printing using the printer driver Changing the Printer Operation Mode When the message w...

Page 356: ...Copying Making Copies Basic Reducing or Enlarging a Copy About Special copy Menu Collated Copying 356 ...

Page 357: ...ess the COPY button to reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Color button for color copying or the Black button for black white copying The machine starts copying Remove the original on the platen glass or from the document output slot after copying is complete Important If you load the original on the platen glass do not...

Page 358: ...ou add the copying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you select Cancel all reserv then press the OK button you can cancel copying all scanned data If you select Cancel last reserv then press the OK button yo...

Page 359: ...d in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the machine is turned off Enlarge Reduce Select the reduction enlargement method Reducing or Enlarging a Copy Ex Note This setting item is displayed under the following conditions When standard copying is selected When Borderless copy is selected for Special c...

Page 360: ...lect High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto a single sheet of paper by reducing each image Four different layouts are available Ex Note This setting item is displayed only when 4 on 1 copy is selected for Special copy Copying Four Pages to Fit onto a Single Page Collate Se...

Page 361: ... ratio to match the size of your original document and printing paper then press the OK button Magnification You can specify the copy ratio as a percentage to reduce or enlarge copies Use the button or the Numeric buttons to specify the reduction or enlargement ratio 25 400 then press the OK button Note Press and hold the button to quickly advance through the ratios For details see Key repeat Fit ...

Page 362: ...py two original pages onto a single sheet of paper by reducing each image Copying Two Pages to Fit onto a Single Page 4 on 1 copy You can copy four original pages onto a single sheet of paper by reducing each image Copying Four Pages to Fit onto a Single Page Note In addition to the copying method in the Special copy menu the methods below are available You can specify the magnification optionally...

Page 363: ...copying is selected the LCD displays the following message 1 Use the button to select the page size then press the OK button 2 Use the button to select the media type then press the OK button 7 Load the original document on the platen glass or in the ADF 8 Use the button or the Numeric buttons to specify the number of copies Change the print settings as necessary Setting Items for Copying 9 Press ...

Page 364: ...ument has been loaded in the ADF The machine starts scanning the next sheet of document automatically after one sheet of document finishes being scanned Note If Memory is full appears on the LCD when scanning set the print quality to Standard or reduce the number of sheets of documents then try copying again If the problem is not resolved set the print quality to Draft and try copying again 364 ...

Page 365: ...layout When Layout 4 is selected for 4 on 1 layout 1 Make sure that the machine is turned on 2 Load paper 3 Press the COPY button The Copy standby screen is displayed 4 Press the Menu button The Copy menu screen is displayed 5 Use the button to select Special copy then press the OK button 6 Use the button to select 4 on 1 copy then press the OK button If a page size setting or a media type setting...

Page 366: ... the document has been loaded on the platen glass When the machine finishes scanning the first to the third page the message below is displayed If you have the next page to scan load it on the platen glass and press the OK button The machine starts copying If you do not need more scanning press the Tone button to start copying The machine starts copying Note You can add the copying job while print...

Page 367: ...ten glass Note When you use this function load the original on the platen glass 8 Use the button or the Numeric buttons to specify the number of copies Change the print settings as necessary Setting Items for Copying 9 Press the Color button for color copying or the Black button for black white copying The machine starts copying Note Close the document cover There may be a narrow black margin that...

Page 368: ... or a media type setting that cannot be used in borderless copying is selected the LCD displays the following message 1 Use the button to select the page size then press the OK button 2 Use the button to select the media type then press the OK button 7 Load the original document on the platen glass Note When you use this function load the original on the platen glass 8 Use the button or the Numeri...

Page 369: ...e page You can change the width to be cropped from the borders of the original image as needed However the cropped area will be larger if the extension amount is large For details Extended copy amt For details on the paper size and the media type available for borderless copying Printing Area 369 ...

Page 370: ... In addition you can copy originals on both sides of paper When ON is selected When OFF is selected Note When you use this function load the original in the ADF The number of pages the machine can read varies with the original If Memory is full appears on the LCD when scanning reduce the number of original pages to scan and try copying again 370 ...

Page 371: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 371 ...

Page 372: ...Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items When Scanning from a Computer 372 ...

Page 373: ...ts Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen Image Stitch Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF Auto Document Feeder Saving after Checking Scan Results Sending Scanned Images via E mail Extracting Text from Scanned Images OCR IJ Scan Utility Screens 373 ...

Page 374: ...better readability or Photo to scan with settings suitable for photos according to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folder is the Pictures folder Refer to Setting...

Page 375: ...Important Some functions are available only when My Image Garden is installed Note Refer to Settings Dialog for how to set the applications to integrate with 375 ...

Page 376: ...from USB connection to network connection set up the network environment from IJ Scan Utility Network Scan Settings From the Go menu of Finder select Applications then double click the Canon Utilities folder IJ Scan Utility folder and then Canon IJ Scan Utility2 icon to start IJ Scan Utility 376 ...

Page 377: ... or printer is turned on 2 Place items on the platen or ADF of your scanner or printer Placing Items When Scanning from a Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note Click Cancel to cancel the scan To apply suitable corrections based on the item type click Settings then select the Apply recommended image correction checkbox in the Settings Auto Scan dialog Scanned images are...

Page 378: ...ettings then set the paper size resolution etc in the Settings Document Scan dialog as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog displayed by clicking Settings In the Settings Document Scan dialog you can also make advanced scan setting...

Page 379: ...ck Settings then set the paper size resolution etc in the Settings Photo Scan dialog as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog displayed by clicking Settings In the Settings Photo Scan dialog you can also make advanced scan settings 379 ...

Page 380: ...ettings Custom Scan dialog as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Placing Items When Scanning from a Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog displa...

Page 381: ...te The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper size 5 Make sure that Scan from Left ...

Page 382: ...side of the screen face down on the platen 7 Click Start Scanning Image 1 The first item is scanned and appears in 1 Note Click Cancel to cancel the scan 8 Place the item that is to be displayed on the right side of the screen face down on the platen 382 ...

Page 383: ...d appears in 2 Note Click Cancel to cancel the scan 10 Adjust the scanned images as required Use the Toolbar to rotate or zoom in out or drag the images to adjust their positions Note Select the Adjust cropping frames checkbox to specify the area to be saved 383 ...

Page 384: ...t the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save The combined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog displayed by clicking Settings 384 ...

Page 385: ... Items printed on white paper hand written documents business cards etc Thin items Thick items Using Auto Scan Whether there are multiple items or not is detected automatically Click Auto in the IJ Scan Utility main screen and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog set Paper Size to Auto scan and scan Note The screens for scanning with favorite settings are us...

Page 386: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 386 ...

Page 387: ...Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings In each Settings dialog you can also make advanced scan settings 387 ...

Page 388: ...can using the scanner driver Using Auto Scan The item type is detected automatically Click Auto in the IJ Scan Utility main screen and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog set Select Source to ADF or Auto and scan Note The screens for scanning documents are used as examples in the following descriptions 1 Place the documents on the ADF Placing Documents ADF ...

Page 389: ... To scan only the front side of each document select Document ADF Platen or Document ADF Simplex To scan the front side then the back side of each document select Document ADF Manual Duplex 6 Set the color mode document size and scanning resolution as required 389 ...

Page 390: ...nding Side When setting is completed click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog Settings Document Scan Dialog Settings Custom Scan Dialog 7 Click Document Scanning starts Note Click Cancel to cancel the scan When Document ADF Manual Duplex is selected for Select Source proceed to Step 8 8 Follow the on ...

Page 391: ...Binding Side in Document Scan Orientation Settings Place the documents after rotating the output documents 180 degrees When Short edge is Selected for Binding Side in Document Scan Orientation Settings Place the documents without changing the orientation of the output documents 9 Click OK Scanning starts Note Click Cancel to cancel the scan 391 ...

Page 392: ... Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings In each Settings dialog you can also make advanced scan settings 392 ...

Page 393: ...check the scan results before saving when scanned using Auto scan or the operation panel Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Photo Scan 4 Select the Check scan results checkbox then click OK 393 ...

Page 394: ... Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog 5 Click Photo Scanning starts When scanning is completed the Save Settings dialog appears Note Click Cancel to cancel the scan 6 Change the image order or file save options as required You can change the image order or file save options in the Save Settings dialog 394 ...

Page 395: ...Note The default save folder is the Pictures folder 7 Click OK Scanned images are saved according to the settings 395 ...

Page 396: ... e mail Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Photo Scan 4 Select Attach to e mail in Application Settings then select an e mail client 396 ...

Page 397: ...s from the pop up menu If None Attach Manually is selected manually attach scanned and saved images to e mail 5 Click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog 397 ...

Page 398: ...l to cancel the scan The scanned images are saved according to the settings made in the Settings dialog When the Check scan results checkbox is selected in the Settings dialog the Save Settings dialog appears After you set the save options and click OK the scanned images are saved and automatically attached to a new message of the specified e mail client 7 Specify the recipient enter the subject a...

Page 399: ... screens for scanning documents are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Document Scan Note For Resolution only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings 4 Select Start OCR for Application Settings then select the application in which you want to display the result 399 ...

Page 400: ...ppears in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog Select the language you want to extract in Document Language and scan You can add the application from the pop up menu 5 Click OK The IJ Scan Utility main screen appears 400 ...

Page 401: ...to cancel the scan Text displayed in your text editor is for guidance only Text in the image of the following types of documents may not be detected correctly Documents containing text with font size outside the range of 8 points to 40 points at 300 dpi Slanted documents Documents placed upside down or documents with text in the wrong orientation rotated characters Documents containing special fon...

Page 402: ...ialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog Settings Save to PC Auto Dialog Settings Save to PC Photo Dialog Settings Save to PC Document Dialog Settings General Settings Dialog Network Selection Screen Save Settings Dialog Image Stitch Window 402 ...

Page 403: ... Settings Auto Scan dialog Document Scans items as documents and saves them to a computer Scan save settings and the response after scanning can be specified in the Settings Document Scan dialog Photo Scans items as photos and saves them to a computer Scan save settings and the response after scanning can be specified in the Settings Photo Scan dialog Custom Scans items with your favorite settings...

Page 404: ...Instructions Opens this guide Settings Displays the Settings dialog in which you can specify the scan save settings and the response after scanning 404 ...

Page 405: ...omputer Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog Scanning from the Operation Panel Tab You can specify how to respond when scanning from the operation panel Settings Save to PC Auto Dial...

Page 406: ...the Scanning from the Operation Panel tab does not appear General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder in which to save images temporarily Settings General Settings Dialog 406 ...

Page 407: ...agazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Document Scan dialog Settings Photo Scan dialog or Settings Custom Scan dialog then click Photo Document or Custom in the IJ Scan Utility main screen You cannot scan correctly with Auto A4 size photos Text documents smaller than 2L 5 inches x 7 inches 127 mm x 1...

Page 408: ... you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pop up menu then click Add in the displayed dialog and specify t...

Page 409: ...in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the p...

Page 410: ...Defaults You can restore the settings in the displayed screen to the default settings 410 ...

Page 411: ...tings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document or Document ADF Platen Scanning magazines Magazine Scanning documents from the ADF Auto Document Feeder Document ADF...

Page 412: ...e default settings Resolution Select the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Note Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings Document Scan Orientation Settings This appears when you select ADF for Select Source Click to display the Document Scan Orientation Settings dialog in which ...

Page 413: ...s longer than usual when you enable Reduce moire Reduce gutter shadow Reduce gutter shadow platen Reduces gutter shadows that appear between pages when scanning open booklets Important This function is available only when scanning from the platen Note Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non standard size items or specified areas Refer to...

Page 414: ... effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results checkbox and rotate the image in the Save Settings dialog 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subf...

Page 415: ...selected in Data Format Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog ...

Page 416: ...ou can specify the folder from the pop up menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pop up menu Start OCR Select this when you want to convert text in the scanned image into text data You can specify the application from the pop up menu Do not start any application Saves to the folde...

Page 417: ...pplication Settings Area Important When the Settings dialog is displayed from My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appears Selec...

Page 418: ...e the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pop up menu then click Add in the displayed dialog and specify the destination ...

Page 419: ...a Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to...

Page 420: ...Defaults You can restore the settings in the displayed screen to the default settings 420 ...

Page 421: ...ication Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolution automatically as well Important Item types supported by Auto ar...

Page 422: ...text in the image into text data after scanning specify Select Source instead of selecting Auto To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings Color Mode Select the color mode in which to scan the item Note Only Color is available when Select Source is Auto Paper Size Select the size of the item to be scanned When you select Custom a ...

Page 423: ...ect Source When Select Source is Auto Apply recommended image correction Applies suitable corrections automatically based on the item type Important The color tone may differ from the source image due to corrections In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function When Select Source is Photo Important When Color Mode is Black and White...

Page 424: ...mportant This function is available only when scanning from the platen Note Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non standard size items or specified areas Refer to Gutter Correction for details When you enable this function scanning may take longer than usual with network connection Correct slanted text document Detects the scanned text ...

Page 425: ...gs Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from t...

Page 426: ...ert text in images into text data and create PDF files that support keyword search Important This appears only when PDF PDF Multiple Pages or Auto is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a current dat...

Page 427: ...il Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pop up menu Start OCR Select this when you want to convert text in the scanned image into text data You can specify the application from the pop up menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder t...

Page 428: ... Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning magazines Magazine Note To reduce moire set Select Source to Magazine...

Page 429: ...re patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits a...

Page 430: ...checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created JPEG Image Quality You can specify the image quality of JPEG files Impo...

Page 431: ...ion from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pop up menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pop up menu select Add from the pop up menu then click Add in the displayed dialog and...

Page 432: ...s for Application Settings do not appear 1 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to sav...

Page 433: ...normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only wh...

Page 434: ...you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pop up menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to s...

Page 435: ...ages to a computer after scanning them from the operation panel by automatically detecting the item type 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Auto is selected Resolution Auto is selected Document Scan Orientation Settings Click to display the Document Scan Orientation Settings dialog in which you can set the orientation of the document...

Page 436: ...dd from the pop up menu then click Add in the displayed dialog and specify the destination folder The default save folder is the Pictures folder Data Format Auto is selected The following data formats are automatically applied according to the item type when saving Photos postcards BD DVD CD and business cards JPEG Magazines newspapers and documents PDF Important The save format may differ dependi...

Page 437: ...s You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify...

Page 438: ...panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Right Arrow to set the following Sharpen outline Emphasizes the outline of the subjects to sharpen the image 2 Save Settings Area File Name Enter the file name of the image to be saved When you...

Page 439: ...d directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application...

Page 440: ... saving images to a computer as documents after scanning them from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Document Scan Orientation Settings Click to display the Document Scan Orientation Settings dialog in which you can set the orientation of the do...

Page 441: ...res printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow platen Reduces gutter shadows that appear between pages when scanning open booklets Important This function is available only when scanning from the platen Note When you enable this function scanning may take longer than usual with network connection Correct slanted text d...

Page 442: ...nts with patterned backgrounds 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scan...

Page 443: ...ation Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pop up menu Do not start any application Saves to t...

Page 444: ...select the desired product from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to display the network selection screen in which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can restrict th...

Page 445: ...iles Displays the folder in which to save images temporarily Click Browse to specify the destination folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 445 ...

Page 446: ...pens this guide Scan from Operation Panel Settings The Scan from Operation Panel Settings screen appears You can select up to three scanners and printers in total for scanning from the operation panel You can scan items using the operation panel of the selected scanner or printer and send the scanned images to your computer over a network Important When using a model with which you cannot scan ove...

Page 447: ... try selecting again The scanner driver is installed Network settings of your scanner or printer is completed after installing the scanner driver Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear refer to Problems with Network Communication for your model from Home of the Online Manual 447 ...

Page 448: ... Buttons 2 Scan Results Area 3 Save Settings Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the Enable large image scans checkbox is selected in the Settings Driver dialog 2 Scan...

Page 449: ...d by clicking Photo in the IJ Scan Utility main screen The Enable large image scans checkbox is selected in Save Settings of the Settings Driver dialog Start OCR is selected in Application Settings of the Settings Document Scan Settings Custom Scan or Settings Driver dialog You cannot select JPEG Exif when Color Mode is Black and White Note With network connection scanning may take longer than usu...

Page 450: ...es that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files...

Page 451: ...ry depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left and right halves of an item twice as large as Letter size separately Full Platen x 2 Scans the left and right halves of an item ...

Page 452: ...cond item Adjust cropping frames You can adjust the scan area in preview If no area is specified the image of the size selected in Select Output Size will be saved If an area is specified only the image in the cropping frame will be scanned and saved Adjusting Cropping Frames in the Image Stitch Window 452 ...

Page 453: ...ol clicking the Preview area reduces the displayed image Rotate Left Rotates the preview image 90 degrees counter clockwise Rotate 180 Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open Guide Opens this page 3 Thumbnail View Area Displays the thumbnails of the scanned images Appears blank if none has been scanned 4 Preview Area Displays the scann...

Page 454: ...art Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear Related Topic Scanning Items Larger than the Platen Image Stitch 454 ...

Page 455: ...Corrections and Color Adjustments for details on the setting procedures for image correction and color adjustment Refer to General Notes Scanner Driver for the scanner driver Refer to Updating the Scanner Driver for the scanner driver In the Settings Driver dialog of IJ Scan Utility you can also make advanced settings for scanning with the scanner driver 455 ...

Page 456: ...image correction or color adjustment is applied Image Adjustment When Image Adjustment is set the brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected item type or the specified item type The result of the adjustment will be reflected in the entire image None Image Adjustment will not be applied Auto Applies Image Adjustment b...

Page 457: ... effective for some types of photos Note It is recommended that you select None when scanning printed materials Fading Correction Use this function to correct photos that have faded with time or have a colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors None Fading Correction will not be applied Low Select this to correc...

Page 458: ... recommended that you normally select this setting High Select this when the effect level is too weak with the medium setting Important Do not place objects that weigh 4 4 lbs 2 0 kg or more on the platen In addition do not press on the item with a force exceeding 4 4 lbs 2 0 kg If you press heavily the scanner may not work correctly or you might break the glass Align the item with the edge of the...

Page 459: ...sharp Mask If Unsharp Mask is enabled some moire effects may remain Note Scanning takes longer than usual when you enable Descreen Reduce Show through Use this function to reduce show through in duplex documents or lighten the base color in recycled paper and other colored paper when scanning documents Important Reduce Show through is effective only when Document or Magazine is selected for Image ...

Page 460: ...uter and reconnect it 3 Turn on the machine Do not connect two or more scanners or multifunction printers with scanner function to the same computer simultaneously If multiple scanning devices are connected you cannot scan from the operation panel of the machine and also may experience errors while accessing the devices When using a network compatible model by connecting to a network the machine c...

Page 461: ...Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 461 ...

Page 462: ...olve some problems you have experienced To obtain the scanner driver access our website and download the scanner driver for your model Important Scanner driver can be downloaded for free however Internet connection fees apply Related Topic Before Installing the Scanner Driver Installing the Scanner Driver 462 ...

Page 463: ...puter You will be required to enter the name and password of the user with administrator privileges If you have multiple user accounts on Mac OS X log in with the first administrator account created Important If you install an older version of the scanner driver after installing a newer one the scanner driver may not operate properly In that case reinstall the newer scanner driver Note When instal...

Page 464: ... software If an authentication screen appears enter the administrator s name and password then click Install Software 4 Complete the installation The scanner driver is installed Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection Refer to Network Scan Settings for the setting proced...

Page 465: ...Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats 465 ...

Page 466: ... you select the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and ...

Page 467: ...photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website or attaching to e mail Color 150 dpi Black and white photo Saving to a computer Grayscale 300 dpi Using on a website or attaching to e mail Grayscale 150 dpi Text document document or magazine Copying Color Grayscale or Black and White 300 dpi Attaching to e mail Color Grays...

Page 468: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 469: ...ning by specifying the paper size in IJ Scan Utility or the scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected When scanned using the scanner driver the resp...

Page 470: ...10 degrees or less are corrected automatically Important Refer to Loading Originals for your model from Home of the Online Manual for details on the portions in which items cannot be scanned Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in paper jam Place and align documents of the same size when scanning two or mo...

Page 471: ...471 ...

Page 472: ...rding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility 472 ...

Page 473: ...n Canon IJ Scan Utility For details on settings of Canon IJ Scan Utility Settings Dialog Follow the procedure below to forward scanned data to the computer 1 Make sure that the machine is turned on 2 Press the SCAN button If you forward the scanned data to a computer for the first time the Scan menu screen is displayed Go to step 3 If you have forwarded the scanned data to a computer the Scan stan...

Page 474: ...forwarded in the optimized size resolution and data format Important Load originals properly according to their type otherwise some originals may not be scanned properly For details on how to load the original Loading Originals The following items can be scanned Photos postcards visiting cards magazines newspapers documents BD DVD CDs The following items cannot be scanned properly A4 sized photos ...

Page 475: ...elect JPEG or TIFF for Data format the machine starts scanning and scanned data is forwarded to the computer When you select PDF or Compact PDF for Data format the confirmation screen asking you if you continue scanning is displayed after scanning is complete Selecting Yes and pressing the OK button allow you to scan the originals continuously Load the next document on the platen glass and start s...

Page 476: ...In addition you can edit or print the scanned images using the compatible application software to make better use of them Scanning Photos and Documents 476 ...

Page 477: ...type or the destination to save the data The settings of the scan size resolution and data format are retained even if the machine is turned off When you forward the scanned data to the computer you can specify the destination and file name using Canon IJ Scan Utility Settings Dialog If you scan originals from the computer you can scan with advanced settings For details on scanning from the comput...

Page 478: ... Scan resolution Select the resolution for scanning Ex 478 ...

Page 479: ...nection Setting for Scanning with IJ Scan Utility In the IJ Scan Utility main screen select your scanner or printer that is connected to a network 1 Start IJ Scan Utility 2 Select Canon XXX series Network where XXX is the model name for Product Name You can scan via a network connection Note If you cannot scan check that your scanner or printer is selected in the network selection screen Setting f...

Page 480: ... screen reappears You can scan from the operation panel Note If the Bonjour service name of your scanner or printer does not appear or cannot be selected check the following click OK to close the screen then reopen it and try selecting again The scanner driver is installed Network settings of your scanner or printer is completed after installing the scanner driver Network communication between you...

Page 481: ...en scanning from the operation panel Note The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Select a scan mode on the Scanning from the Operation Panel tab Note Refer to the following for details 481 ...

Page 482: ...Settings Save to PC Auto Dialog Settings Save to PC Photo Dialog Settings Save to PC Document Dialog 4 Set Scan Options 5 Specify the file name and other settings in Save Settings 482 ...

Page 483: ...6 Select the application you want to start after scanning in Application Settings 7 Click OK 483 ...

Page 484: ...The responses will be executed according to the specified settings when you start scanning from the operation panel 484 ...

Page 485: ...Faxing Preparing for Faxing Sending Faxes Using the Operation Panel of the Machine Registering Recipients Receiving Faxes Other Useful Fax Functions 485 ...

Page 486: ...it depends upon your telephone line or telephone Setting Up the Machine The machine must be set up depending on your telephone line and use of the faxing function Follow the procedure below to set up the machine 1 Connecting the Telephone Line Connect the machine to your telephone line 2 Setting the Telephone Line Type Set the correct telephone line type for your telephone line 3 Setting the Recei...

Page 487: ...allel during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Make sure that the mac...

Page 488: ...ct the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details refer to the instruction manual supplied with the network device control devices such as an xDSL Digital Subscriber Line modem or terminal adapter you are connecting to this machine...

Page 489: ...er is not built in to the modem do not branch the telephone line before the splitter wall side And also do not connect splitters in parallel The machine may not be able to operate properly Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting the Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service ...

Page 490: ... manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to check the current setting Summary of Reports and Lists 1 Make sure that the machine is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Use the button to select Fax settings...

Page 491: ...select TEL line auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to return to the Fax standby screen 6 Use the button to select OFF then press the OK button 7 Use the button to select a telephone line type then press the OK button Rotary pulse Select when your telephone line type is puls...

Page 492: ...ternal device jack of this machine For details on how to connect the telephone or the answering machine to the machine Basic Connection Setting the Receive Mode This section describes the procedure to select the receive mode 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Menu button The FAX menu screen is displayed 4 Use the button ...

Page 493: ... to the machine depending on the type or settings of the telephone DRPD or Network switch When receiving voice calls with a telephone or answering machine connected to the machine and subscribing to a ring pattern detection service provided by your telephone company When a call incomes the telephone will ring The machine detects a fax call by the fax ring pattern If the call is a fax the machine w...

Page 494: ... TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select Fax only mode for Receive mode set under FAX menu specify the number of times the external device rings with Incoming ring then switch to TEL priority mode for Receive mode set If you subscribe to Duplex Ringing service in Hong Kong we recommend that Manual auto switch be set to OFF ...

Page 495: ...r detailed information on this service 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Menu button The FAX menu screen is displayed 4 Use the button to select Receive mode set then press the OK button 5 Use the button to select DRPD then press the OK button The confirmation screen asking whether to make advanced settings is displayed...

Page 496: ...me D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Adv FAX settings under Fax settings Adv...

Page 497: ...x standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward at certain periods of the year You can set your machine to automatically change the time by registering the date and time that daylight saving time summer time begins and ends Important Not all the latest information of all countries or regio...

Page 498: ... move the cursor under the desired position use the Numeric buttons to enter the time in 24 hour format when summer time starts then press the OK button Precede single digits with a zero 8 Set the date and time when summer time ends 1 Use the button to select End date time then press the OK button 2 Make sure that Set month is selected then press the OK button 3 Use the button to select the month ...

Page 499: ...ax telephone number 1 Make sure that Unit TEL no registr is selected then press the OK button 2 Use the Numeric buttons to enter the unit fax telephone number 3 Press the OK button Note You can enter the fax telephone number up to 20 digits including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 6 Enter the unit name 1 Make sure that Unit name registr...

Page 500: ...axes Using the Operation Panel of the Machine Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing a Busy Number Setting Items for Sending Faxes Sending Faxes Using Useful Functions 500 ...

Page 501: ...documents on the platen glass or in the ADF Important When sending a double sided document load the document on the platen glass Double sided documents cannot be automatically scanned and sent from the ADF Note For details on the types conditions of document and how to load the document Loading Originals 4 Adjust the scan contrast and resolution as necessary Setting Items for Sending Faxes 5 Use t...

Page 502: ...t the confirmation screen asking you if you load the next document is displayed To send the scanned document press the OK button to start sending it Note To send two or more pages follow the message to load the next page and press the Color or Black button After scanning all pages press the OK button to start sending To cancel sending the fax press the Stop button Note When your machine is connect...

Page 503: ...ng You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Adv FAX settings under Fax settings Adv FAX settings Important While automatic redialing the unsent fax is stored in the machine ...

Page 504: ...Color transmission is available only when the recipient s fax machine supports color faxing Note For manual redialing the machine memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the machine does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press the Stop button To cancel a fax tra...

Page 505: ...ess the OK button The button decreases the scan contrast and the button increases the scan contrast By pressing the OK button the LCD returns to the FAX TX settings screen 5 Use the button to select Scan resolution then press the OK button The Scan resolution screen is displayed 6 Use the button to select the scan resolution The following settings are selectable on Scan resolution Standard Suitabl...

Page 506: ... in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality 7 Press the OK button The LCD returns to the Fax standby screen 506 ...

Page 507: ...tions Sending a Fax after Speaking on Telephone Sending a Fax to the Registered Recipient Sending the Same Document to Several Recipients Sequential Broadcasting Preventing Mistransmission of Faxes Using the On Hook Dial Function 507 ...

Page 508: ...one Number To speak to the recipient before sending a fax you need to connect a telephone to the machine For details on how to connect the telephone to the machine Basic Connection Note For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Load documents in th...

Page 509: ...set Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button then follow the instructions on the LCD If documents remain in the ADF after the Stop button is pressed while scanning is in progress Close the feeder cover OK Eject the document is displayed on the LCD By pressing the OK button the remaining documents are automati...

Page 510: ...elephone Number 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Load documents on the platen glass or in the ADF 4 Adjust the scan contrast and resolution as necessary Setting Items for Sending Faxes 5 Press the Menu button The FAX menu screen is displayed 6 Use the button to select Directory then press the OK button The screen to select a reg...

Page 511: ... cancel a fax transmission while it is in progress press the Stop button then follow the instructions on the LCD If documents remain in the ADF after the Stop button is pressed while scanning is in progress Close the feeder cover OK Eject the document is displayed on the LCD By pressing the OK button the remaining documents are automatically ejected In case the machine was not able to send a fax s...

Page 512: ... by one after speaking on the telephone Sending a Fax after Speaking on Telephone Note If you frequently send documents to the same group of recipients you can group these numbers for group dialing This will allow you to send documents to all the recipients in the group by simply operation Registering Recipients in Group Dial For details on the basic sending operations Sending Faxes by Entering Fa...

Page 513: ...pients If you want to add the recipient further repeat the same procedure Note When Broadcasting is displayed you can review the numbers you have entered by pressing the button Pressing the Back button allows you to delete the recipient s number you entered last 7 Press the Color button for color transmission or the Black button for black white transmission Important Color transmission is availabl...

Page 514: ...ending Faxes after Dialing Twice Fax Number Re entry Set FAX no re entry to ON following the procedure below 1 Make sure that the machine is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Use the button to select Fax settings then press the OK button 4 Use the button to select Security control then press the OK button 5 Use the button to select FAX no re entry then press t...

Page 515: ...ect Security control then press the OK button 5 Use the button to select Check RX FAX info then press the OK button 6 Use the button to select ON then press the OK button Important Transmission will be canceled if the machine fails to receive the recipient s fax information or if the received information does not match the fax telephone number 515 ...

Page 516: ...ontrol under Fax settings is set to Enable Security control For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Load documents in the ADF 4 Adjust the scan contrast and resolution as necessary Setting Items for Sending Faxes 5 Press the Color button or the B...

Page 517: ... for black white transmission Important Color transmission is available only when the recipient s fax machine supports color faxing Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button then follow the instructions on the LCD If documents remain in the ADF after the Stop button is pressed while scanning is in progress Clo...

Page 518: ...Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility 518 ...

Page 519: ...ou can send the same document to all the registered recipients in the group Registering Recipients in Group Dial You can register up to 100 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting R...

Page 520: ...number then press the OK button Note If you already registered the recipient the fax telephone number is displayed next to the ID number If you already registered the group dial Not available is displayed 8 Use the button to select a registration method then press the OK button 9 Register the recipients fax telephone number Register the recipients fax telephone number depending on the registration...

Page 521: ...splayed 1 Use the Numeric buttons to enter the fax telephone number you want to register 2 Press the OK button The fax telephone number is registered to the machine and the screen to enter the recipient s name is displayed Go to next step Note You can enter the fax telephone number up to 60 digits 40 digits for the US Canada Korea and some regions of Latin America including spaces Entering Numbers...

Page 522: ...nd name select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST Printing a List of the Registered Destinations 522 ...

Page 523: ...on The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient Not available is displayed next to the ID number If you already registered the group dial the registered group name is displayed The Group member screen is displayed 8 Register the registered recipient as...

Page 524: ...s ID number and name registered to the group dial by using the button 9 Press the OK button after finishing registering the member you want to register to the group dial The screen to enter the group name is displayed 10 Use the Numeric buttons to enter the group name Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 11 Press the OK button to fin...

Page 525: ...the recipient s fax telephone number then press the OK button From call log OUT is selected as the registration method The screen to select the fax telephone number from the outgoing call logs is displayed After you use the button to select a fax telephone number and press the OK button the editing screen is displayed Change the recipient s fax telephone number then press the OK button From call l...

Page 526: ... and Symbols To change a group dial 1 Use the button to select Group dial then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to change then press the OK button 3 Use the button to select Edit then press the OK button 4 Edit the member of the group dial To add a member press the Menu button to display the screen to select an ID number and then add ...

Page 527: ...pient s information 1 Use the button to select Recipient then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to delete then press the OK button 3 Use the button to select Delete then press the OK button 4 Use the button to select Yes then press the OK button To delete a group dial 1 Use the button to select Group dial then press the OK button 2 Use...

Page 528: ...ct Print reports lists then press the OK button 6 Use the button to select Directory list then press the OK button 7 Use the button to select an item to print then press the OK button If you selected Recipient Use the button to select whether to print the list in alphabetical order then press the OK button If you select Yes RECIPIENT TELEPHONE NUMBER LIST is printed in alphabetical order If you se...

Page 529: ...easons it is recommended that you backup the registered data on the computer using Speed Dial Utility Starting Up Speed Dial Utility Speed Dial Utility Dialog Saving Registered Information on the Machine to Your Computer Registering a Fax telephone Number Using Speed Dial Utility Changing a Fax telephone Number Using Speed Dial Utility Deleting a Fax telephone Number Using Speed Dial Utility Chang...

Page 530: ...e the machine is in operation or when the computer is in sleep or standby mode If your machine is compatible with LAN connection make sure that the machine is connected to the computer with LAN connection to use Speed Dial Utility via LAN connection Follow the procedure below to start up Speed Dial Utility 1 Make sure that the machine is turned on 2 Select Applications on the Go menu of Finder 3 D...

Page 531: ...gistered information for editing Choose one item from TEL Number Registration User Information Setting and Rejected Number Setting 4 Registered information list Displays the registered information selected for Setting Item List 5 Edit Select All Delete Edits deletes the registered information or selects all the registered information selected for Setting Item List When multiple items on the regist...

Page 532: ...egistered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine 9 Save to PC Saves information edited using Speed Dial Utility on the computer 10 Register to Printer Registers information edited using Speed Dial Utility to the machine 532 ...

Page 533: ...lephone number group dial user s name user s fax telephone number or rejected numbers that registered on the machine to the computer 1 Start up Speed Dial Utility 2 Select the machine from the Printer Name list box then click Display Printer Settings 3 Click Save to PC 4 Enter the file name on the displayed screen then click Save 533 ...

Page 534: ...er Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from the list then click Edit The Individual or Group Selection dialog is displayed 5 Click Register individual TEL number or Register group dial then click Next If Register individual TEL number is selected 1 Enter the name 2 Enter the fax telephone number If Register group...

Page 535: ...he registered information on the computer 1 Click Save to PC 2 Enter the file name on the displayed screen then click Save To register the registered information to the machine 1 Click Register to Printer 2 Confirm the message on the display then click OK The information is registered to the machine 535 ...

Page 536: ...gs 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from the list then click Edit If an individual fax telephone number is selected 1 Enter the new name 2 Enter the new fax telephone number If a group dial is selected 1 Enter the new group name 2 Add or delete a member to from the group dial To add a member S...

Page 537: ...edited information on the computer 1 Click Save to PC 2 Enter the file name on the displayed screen then click Save To register the edited information to the machine 1 Click Register to Printer 2 Confirm the message on the display then click OK The information is registered to the machine 537 ...

Page 538: ...t The list of registered fax telephone numbers is displayed 4 Select a code to delete from the list then click Delete The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat step 4 Note To delete all fax telephone numbers on the list click Select All then Delete To save the edited information on the computer 1 Click Save to PC 2 Enter the file name on the dis...

Page 539: ...s information is displayed 4 Select an item to change then click Edit The User Information dialog is displayed 5 Enter the new user s name on User Name and new fax telephone number in TEL Number then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter the file name on the displayed screen then click Save To register the edited information to the machine 1 Click Regis...

Page 540: ...ayed To register a rejected number 1 Select an unoccupied code from the list then click Edit 2 Enter the fax telephone number in the Rejected Number dialog then click OK To change a rejected number 1 Select a code to change from the list then click Edit 2 Enter the fax telephone number in the Rejected Number dialog then click OK To delete a rejected number 1 Select a code to delete from the list t...

Page 541: ...ber and rejected numbers saved on the computer to the machine 1 Start up Speed Dial Utility 2 Select the machine from the Printer Name list box then click Display Printer Settings 3 Click Load from PC 4 Select the RSD file rsd to register to the machine 5 Click Open on the dialog 6 Click Register to Printer The registered information on the computer is registered to the machine 541 ...

Page 542: ...eed Dial Utility 1 Select Applications from the Go menu of Finder double click Canon Utilities Speed Dial Utility then drag the Speed Dial Utility icon into the trash Note To reinstall Speed Dial Utility uninstall Speed Dial Utility then install it again from our website 542 ...

Page 543: ...Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions 543 ...

Page 544: ...ve Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing the Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the loaded paper automatically Receiving a Fax Depending on the selected receive mode the receive operation varies Note For details on the receive mode Setting the Receive Mode You can spec...

Page 545: ...ing picked up The number of times to ring the telephone until switching to fax reception can be changed Set the machine to enable you to initiate fax reception from a connected telephone remote reception Remote Reception When the answering machine is connected to the machine If the answering machine is set to the answering mode set User friendly RX of the advanced setting to ON If the call is a fa...

Page 546: ...he advanced setting is set to ON you must answer an incoming call by picking up the handset within the time specified in RX start time Otherwise the machine will switch to fax reception When Fax only mode is selected When the call is a fax The machine will receive the fax automatically Note If a telephone is connected to the machine the telephone will ring when a call incomes You can change the nu...

Page 547: ...attern the telephone will continue ringing Pick up the handset and talk on the telephone Note To use this feature you need to subscribe to a compatible service provided by your telephone company For DRPD You need to select the appropriate ring pattern on the machine Setting the DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the country or regio...

Page 548: ... machine s memory and the error message for no paper is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the machine s memory later Printing a Document in Machine s Memory Note If the sender sends a document that is larger than Letter size or Legal size such as 11 x 17 inches the sender s ...

Page 549: ... indicates the current setting Page size Select the page size from A4 Letter LTR or Legal Note Some of page sizes are not available depending on the country or region of purchase Media type The paper type is set to Plain paper 549 ...

Page 550: ...nts in Auto print settings under Fax settings Auto print settings An error has occurred on the machine If you select Print for Received documents in Auto print settings under Fax settings a received fax will be printed automatically However if any of the following errors occurs the received fax will not be printed It will instead be stored in the machine s memory When the error is resolved the fax...

Page 551: ...n to resume printing of the fax Note The machine can store up to max 50 pages max 20 documents of faxes in the machine s memory When using ITU T No 1 chart Standard mode If the machine s memory becomes full during memory reception only pages which already have been received are stored in the memory Print the received faxes stored in the machine s memory delete them from the machine s memory and ha...

Page 552: ...Receiving Faxes Using Useful Functions Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls 552 ...

Page 553: ...phone to tone dialing For details on how to switch to tone dialing refer to your telephone s instruction manual If you have an answering machine connected to the machine that can carry out remote control operations the security code for this function may be the same as the remote reception ID In this case change the remote reception ID in Remote RX ID in Remote RX in Adv FAX settings under Fax set...

Page 554: ...lect ON then press the OK button 7 Use the button to select the fax rejection condition then press the OK button No sender info Rejects faxes with no caller identification Not in directory Rejects faxes from the senders not registered in the machine s directory Rejected numbers Rejects faxes from the senders registered in the machine as rejected numbers For details on how to register the rejected ...

Page 555: ... available depending on the country or region of purchase Direct entry When you select this registration method the screen to register the fax telephone number is displayed Use the Numeric buttons to enter the fax telephone number you want to register then press the OK button Note To register another rejected number use the button to select another registration number then register the rejected nu...

Page 556: ... You can register the rejected number in Rejected numbers in TEL no registration under Fax settings 556 ...

Page 557: ...ection then press the OK button 6 Use the button to select Subscribed then press the OK button You can now perform settings for Caller rejection 7 Use the button to select whether to reject a phone call or fax reception from an anonymous number then press the OK button 8 Use the button to select whether to reject a phone call or fax reception out of the subscribed service area then press the OK bu...

Page 558: ...Other Useful Fax Functions Using the Information Services Transmission Reception of Faxes Using ECM Document Stored in Machine s Memory Summary of Reports and Lists 558 ...

Page 559: ...to Enable Security control 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Color button or the Black button 4 Use the Numeric buttons to dial the number of the information service 5 When the recorded message for the information service answers use the Numeric buttons to press the numbers in accordance with the message 6 Press the Sto...

Page 560: ...th the message 7 Press the Stop button to finish using the service Dialing by Using the Telephone Connected to the Machine 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Lift the handset of the telephone 4 Use the telephone to dial the number of the information service 5 When the recorded message for the information service answers use the te...

Page 561: ...fax Note If the sender s or recipient s fax machine is not compatible with ECM the fax will be sent received without automatic error correction To receive color faxes make sure that ECM RX in Adv communication in Adv FAX settings under Fax settings is set to ON Adv FAX settings To disable ECM transmission reception set ECM TX and ECM RX in Adv communication to OFF Transmission may take longer when...

Page 562: ...nder Fax settings You pressed the Stop button to cancel printing of a received fax Important If you unplug the power cord of the machine all faxes stored in the machine s memory are deleted For details on how to unplug the power cord refer to Notice for Unplugging the Power Cord You can print or delete the faxes stored in the machine s memory To print a document in the machine s memory Printing a ...

Page 563: ...rint menu then press the OK button You can select the following print menus Print memory list You can print a list of the documents in the machine s memory MEMORY LIST MEMORY LIST shows the transaction number of the unsent or unprinted fax TX RX NO transaction mode recipient s number and the date and time of the transaction A transaction number from 0001 to 4999 on MEMORY LIST indicates a document...

Page 564: ... screen to confirm whether to delete the printed document in the machine s memory is displayed If you select Yes using the button and press the OK button the printed document in the machine s memory is deleted Note If there is not the specified document in the machine s memory No document is displayed and the machine returns to the previous screen To return to the Fax standby screen press the Stop...

Page 565: ...ed in the machine s memory No documents in memory is displayed on the LCD 5 Use the button to select a delete menu then press the OK button You can select the following delete menus Del specified doc You can specify the document and delete it If you select this menu the document selection screen is displayed Note A transaction number from 0001 to 4999 indicates a document being sent A transaction ...

Page 566: ...OK button The specified document will be deleted from machine s memory Note If there is not the specified document in the machine s memory No document is displayed and the machine returns to the previous screen To return to the Fax standby screen press the Stop button Delete all docs If you select this menu the confirmation screen is displayed You can delete all the documents in the machine s memo...

Page 567: ... and group dial For details on the procedure to print see Printing Report or List USER S DATA LIST Lists the current settings of the machine and the registered sender information For details on the procedure to print see Printing Report or List MEMORY LIST Lists the documents currently stored in the machine s memory For details on the procedure to print see Printing Report or List Note You can pri...

Page 568: ...printed after each fax reception At the time of purchase the machine is set so that RX REPORT is not printed at all You can set the machine to print RX REPORT each time it receives a document or only when an error occurs by selecting RX report in Auto print settings under Fax settings Auto print settings If an error occurs when you receive a fax the error number is printed on RX REPORT there are s...

Page 569: ...IENT TELEPHONE NUMBER LIST in numerical order If you select Group dial the machine prints GROUP DIAL TELEPHONE NO LIST When you select an item other than Directory list Press the OK button The machine prints the selected report or list Errors When You Send a Fax If an error occurs when you send a fax the error number is printed on ERROR TX REPORT or ACTIVITY REPORT there are some errors for which ...

Page 570: ...nformation did not match the dialed number This message is displayed when Check RX FAX info in Security control under Fax settings is set to ON For details see Sending Faxes after Checking Information Checking the Recipient s Information 085 Try again in black white transmission The recipient s fax machine is not color compatible Resend the document in black white 099 The Stop button was pressed d...

Page 571: ...elete contents in memory then ask the sender to resend the fax See Document Stored in Machine s Memory 046 Reception has been rejected due to the specified fax rejection condition Reception has been rejected because the fax matches the fax rejection condition specified by FAX RX reject in Security control under Fax settings For details see Rejecting Fax Reception 099 The Stop button was pressed du...

Page 572: ... Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax List of Support Code for Error Search Each Function Problems with Network Communication Problems while Printing Scanning from Smartphone Tablet Problems with Printing Problems with Faxing Problems with Scanning Problems with the Machine Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resolve the Problem...

Page 573: ...Problems with Network Communication Cannot Detect a Machine on a Network Problems with the Machine while Using with Network Other Problems with Network 573 ...

Page 574: ...Cannot Detect a Machine on a Network Cannot Detect the Machine when Setting Up Network Communication The Machine Cannot Be Detected in the Wireless LAN 574 ...

Page 575: ...e redetecting the machine Cannot Detect the Machine during Wireless LAN Setup Check 1 Important If the machine cannot be detected while you are setting up the network communication using a USB cable the machine may be in the access point mode In this case finish the access point mode and enable the wireless LAN then try to redetect the machine Using the Printer with the Access Point Mode 575 ...

Page 576: ...the network device it may take some time until ready for use After a while just turning on the machine or the network device click Redetect on the Check Printer Settings screen When the machine is detected follow the instructions on the screen to continue to set up the network communication If the machine and the network device are turned on If the machine could not be detected after clicking Rede...

Page 577: ...is not displayed The wireless LAN setting of the machine is disabled Enable the wireless LAN setting of the machine After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If the icon is displayed Go to check 3 Cannot Detect the Machine during Wireless LAN Setup Check 3 577 ...

Page 578: ...emporarily then click Redetect on the Check Printer Settings screen When the machine is detected follow the instructions on the screen to continue to set up the network communication If the machine cannot be detected the machine is not connected to the wireless router Connect the machine to the wireless router Click Back to Top on the Check Printer Settings screen to try to set up the network comm...

Page 579: ...ng to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Canon software to access the network Set the security software to allow Setup app Canon IJ Network Tool app canonijnetwork bundle CIJScannerRegister app Canon IJ Scan Utility2 app and CIJSUAgent app to ...

Page 580: ...ng or DHCP function Make sure that the radio channel of the wireless router and that assigned to the machine are the same For details on how to check the settings of the wireless router refer to the instruction manual supplied with the wireless router or contact its manufacturer If there is no problem with the settings of the wireless router Go to check 6 Cannot Detect the Machine during Wireless ...

Page 581: ...ween different rooms or floors is generally poor Adjust the location of the machine and the wireless router Make sure that there is no source of radio wave interference near the machine or the wireless router If a device e g microwave oven using the same frequency bandwidth as the wireless station is placed nearby the device may cause interference Place the machine or the wireless router as far aw...

Page 582: ...nstruction manual provided with the wireless router or contact its manufacturer to check the wireless router settings and then modify the machine settings How to Set an Encryption Key Check7 Make sure that there is no obstruction Wireless communication between different rooms or floors is generally poor Adjust the location of the devices Check8 Make sure that the machine is not placed far away fro...

Page 583: ...ograms that switch the network environment check their settings Some programs will enable a firewall by default Check12 When using a router connect the machine and computer to the LAN side same network segment Check13 When the machine is connected to an AirPort Base Station via a LAN use alphanumeric characters for the name of the network SSID If the problem is not resolved perform setup again acc...

Page 584: ...he Machine Stopped Working Suddenly Forgot a Wireless Router Name SSID or a Network Key The Administrator Password Set to the Machine Was Forgotten Cannot Use the Machine on Replacing a Wireless Router or Changing Its Settings Printing Speed Is Slow 584 ...

Page 585: ...ss router using IJ Network Tool Check3 Make sure that the machine is not placed far away from the wireless router The wireless router is located indoors within the effective range for wireless communication Locate the machine within 164 ft 50 m from the wireless router Check4 Make sure that there is no obstruction Wireless communication between different rooms or floors is generally poor Adjust th...

Page 586: ...k segment Check12 When the machine is connected to an AirPort Base Station via a LAN use alphanumeric characters for the name of the network SSID If the problem is not resolved perform setup again according to the instructions on our website For placement Make sure that there is no barrier or obstacle between the wireless router and the machine Cannot Communicate with the Machine while It Is in th...

Page 587: ...source as possible Check8 Are you trying to connect 6 devices or more You can connect up to 5 devices using the access point mode Cannot Print or Scan from a Computer Connected to the Network Check1 Make sure that the network settings of the computer are correct For the procedures to set up the computer refer to the instruction manual of your computer or contact its manufacturer Check2 If the MP D...

Page 588: ...e settings of the wireless router using IJ Network Tool When using WEP The key length key format the key to use one of 1 to 4 and the authentication method must match among the wireless router the machine and the computer In order to communicate with a wireless router that uses automatically generated WEP keys you must configure the machine to use the key generated by the wireless router by enteri...

Page 589: ...r the machine and the computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric characters or a 64 character hexadecimal number Either TKIP basic encryption or AES secure encryption is selected automatically for the dynamic encryption method For details see Changing the WPA WPA2 Detailed Settings Note This machine supports WPA WPA2 PSK WPA WPA2 Per...

Page 590: ...achine Was Forgotten Initialize the machine settings Select All data then the administrator password returns to the default Reset setting After initializing the machine settings perform setup according to the instructions on our website 590 ...

Page 591: ...ireless router or contact its manufacturer to confirm the wireless router setting Make sure that the computer and the wireless router can communicate with each other under this setting Check2 If you are performing MAC address filtering or IP address filtering at the wireless router confirm that the MAC address or IP address for both the computer or the network device and the machine are registered...

Page 592: ...achine cannot communicate with the computer after the encryption type of the machine was switched make sure that encryption types for the computer and the wireless router matches that set to the machine Cannot Communicate with the Machine after Applying MAC IP Address Filtering or Entering an Encryption Key to the Wireless Router 592 ...

Page 593: ... rooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the machine cannot communicate with the computer over a wireless LAN for the wall material place the machine and the computer in the same room or floor Check3 Make sure that there is no source of interference in your vicinity If a device e ...

Page 594: ...Other Problems with Network The Message Is Displayed on the Computer Screen during Setup Checking Information about the Network How to Restore the Machine s Network Settings to Factory Default 594 ...

Page 595: ...set Note An administrator password is already specified for the machine at the time of purchase For details About the Administrator Password For improving security we recommend to change the administrator password Changing the Settings in the Admin Password Sheet The Screen for Setting the Encryption Is Displayed After Selecting the Wireless Router in the Wireless Routers Screen This screen is dis...

Page 596: ... The machine can still be used so continue the setup procedure to complete it Important If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party 596 ...

Page 597: ... Tool select Network Information on the View menu Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer follow the procedure below 1 Select System Preferences from the Apple menu then click Network 2 Make sure that the network interface you are using on your computer is selected then click Advanced Mak...

Page 598: ...tl 64 time 3 394 ms 64 bytes from XXX XXX XXX XXX icmp_seq 1 ttl 64 time 1 786 ms 64 bytes from XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If the packet loss is 100 the communication is not available Otherwise the computer is communicating with the target device Checking the Network Setting Information To c...

Page 599: ...etwork settings on the machine and printing or scanning operation from a computer over network becomes impossible To use the machine over network perform setup according to the instructions on our website Select LAN settings on the operation panel of the machine to initialize the network setting Reset setting 599 ...

Page 600: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 600 ...

Page 601: ... settings set to LAN inactive or Access point mode Select Wireless LAN Check3 Are the network settings of the machine identical with those of the wireless router Make sure that the network settings of the machine e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it...

Page 602: ...e machine in the access point mode check the following Check1 Make sure that the machine is turned on Check2 Is Change LAN in LAN settings under Device settings set to LAN inactive or Wireless LAN Select Access point mode Check3 Confirm the settings of your smartphone tablet Make sure that your smartphone tablet can use the wireless LAN For details on how to perform setting of the wireless LAN ref...

Page 603: ...ss station is placed nearby the device may cause interference Place the wireless station as far away from the interference source as possible Check9 Are you trying to connect 6 smartphones tablets or more You can connect up to 5 smartphones tablets using the access point mode 603 ...

Page 604: ...blems with Printing Printing Does Not Start Paper Jams Print Results Not Satisfactory Ink Is Not Ejected Paper Does Not Feed Properly No Paper Error Occurs Copying Printing Stops Before It Is Completed 604 ...

Page 605: ...and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again When you use the machine over LAN make sure that the machine is set up to be used over network correctly Check3 Is the access point mode enabled When you print u...

Page 606: ...ame is selected in the Print dialog The machine will not print properly if you are using a printer driver for a different printer Make sure that your machine s name is selected in Printer in the Print dialog Note To make the machine the one selected by default select the machine for Default printer Check8 Restart your computer if you are printing from the computer 606 ...

Page 607: ... the computer screen The screen differs depending on the OS you are using When a Support Code and a message are displayed on the LCD For details on how to remove the jammed paper refer to List of Support Code for Error When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer or on the LCD by searching a Support Code Click Here to Search 607 ...

Page 608: ...on panel on the machine Setting Items for Copying To print from a computer Confirm by using the printer driver Printing with Easy Setup Check2 Make sure that the appropriate print quality is selected referring to the table in Check 1 Select a print quality option suitable for the paper and image for printing If you notice blurs or uneven colors increase the print quality and try printing again Che...

Page 609: ...avoid high temperatures high humidity and direct sunlight and store or display indoors at room temperature and normal humidity To avoid direct exposure to air we recommend that you store the paper in an album plastic folder photo frame etc 609 ...

Page 610: ...Cannot Print to End of Job Check Is the space of your computer s hard disk sufficient Delete unnecessary files to free disk space 610 ...

Page 611: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong 611 ...

Page 612: ...lved after performing the Print Head Deep Cleaning turn off the machine and perform another Print Head Deep Cleaning after 24 hours When you turn the machine off do not unplug it from the power supply If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 When a FINE cartridge runs out of ink replace it with a new o...

Page 613: ...dirty black streaks appear on the paper as shown below Check7 Check that the original is loaded correctly on the platen glass or in the ADF Loading Originals Check8 Is the original document is loaded with the proper side facing up down When loading the original on the platen glass the side to be copied should be face down When loading the original in the ADF the side to be copied should be face up...

Page 614: ...t unplug it from the power supply If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check2 When a FINE cartridge runs out of ink replace it with a new one Check3 Is the FINE cartridge installed properly If the FINE cartridge is not installed securely ink may not be ejected correctly Open the paper output cover then re...

Page 615: ...tory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality on the operation panel of the machine or in the printer driver may improv...

Page 616: ...rint images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion When printing from your computer You can confirm the intensity using the printer driver Adjusting Intensity When copying Setting Items for Copying Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we rec...

Page 617: ...ure that the paper you are using is suitable for Borderless Printing If the paper you are using is not suitable for Borderless Printing the print quality may be reduced at the top and bottom edges of the paper Printing Area Check3 Load the paper after correcting its curl When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is If you roll up this paper t...

Page 618: ...int result C Printing side We recommend printing paper that has been curled outward one sheet at a time Check4 Adjust the setting to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the loaded paper If you notice abrasion even with the media type set correctly to match the loaded paper set the machine to prevent paper abrasi...

Page 619: ...r Options in the pop up menu 3 Drag the Intensity slide bar to set the intensity When copying Setting Items for Copying Check6 Is printing performed beyond the recommended printing area If you are printing beyond the recommended printing area of your printing paper the lower edge of the paper may become stained with ink Resize your original document in your application software Printing Area Check...

Page 620: ...achine from stains set the paper size correctly Check10 Set the time to dry the printed surface longer Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented 1 Make sure that the machine is turned on 2 Open the Canon IJ Printer Utility Opening the Canon IJ Printer Utility 3 Select Custom Settings in the pop up menu 4 Drag the Ink Drying Wait Time sl...

Page 621: ...gs Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine Cleaning the Inside of the Machine Bottom Plate Cleaning Note When performing borderless printing duplex printing or too much printing the inside may become stained with ink 621 ...

Page 622: ...rectly according to the paper you loaded Print Results Not Satisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This machine performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although ink is usually ejected on the ink absorber it may be ejected on the paper if you load p...

Page 623: ... Pattern to determine whether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and examine the pattern If the problem is not...

Page 624: ...g it from the power supply If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 Perform Print Head Alignment Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer 6...

Page 625: ...ether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and examine the pattern If the problem is not resolved after performi...

Page 626: ... load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper load the paper with the print side facing DOWN and slide the paper guides to align with the both sides of the paper Loading Paper When you load the paper insert the paper stack until the leading edge touches the far end of the front tray Check3 Check to see if the paper you are ...

Page 627: ...se the setting is applied from the next time To set by using the operation panel Press the Setup button select Device settings and Output settings in this order and then set Prevent double feed to ON Changing the Machine Settings on the LCD To set by using your computer In the Canon IJ Printer Utility select Custom Settings in the pop up menu select the Prevent paper double feed check box and then...

Page 628: ...te Note If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the machine been printing continuously for a long period If the machine has been printing continuously for a long time the print head or other parts around it may overheat The machine may stop printing at a line break for a period of time...

Page 629: ...Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 629 ...

Page 630: ...Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing or Cannot Dial by Entering the Numbers Errors Often Occur When You Send a Fax 630 ...

Page 631: ...ng the Power Cord Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory MEMORY CLEAR REPORT will be printed after turning the machine on For details see Summary of Reports and Lists Check2 Is the document being sent from memory or the fax being received into memory When the message for th...

Page 632: ... Faxing Is Displayed on the Fax Standby Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists Check9 Is the document loaded properly Remove the document then reload it on the platen glass or in the ADF Loading Originals Check10 Does a printer error occur Ensure that an error message is displayed on the LCD When an error message is displayed on the LCD check the cause Whe...

Page 633: ...ready dialed a number by entering the fax telephone numbers You can dial one recipient by selecting from the redial history or by entering the fax telephone numbers as the recipient of sequential broadcasting If you already have dialed by selecting from the redial history or by entering the fax telephone numbers select the recipient from the machine s directory 633 ...

Page 634: ...ne condition or the connection If the telephone line or connection is poor reducing the transmission start speed may correct the error Reduce the transmission start speed on TX start speed in Adv communication in Adv FAX settings under Fax settings Adv FAX settings 634 ...

Page 635: ...g Faxes Cannot Receive a Fax Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax 635 ...

Page 636: ...etails on how to unplug the power cord refer to Notice for Unplugging the Power Cord Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory MEMORY CLEAR REPORT will be printed after turning the machine on For details see Summary of Reports and Lists Check2 Is the machine s memory full Prin...

Page 637: ...t a received fax even if the ink has run out Set Print when no ink in Auto print settings under Fax settings to Print However part or all of the fax may not be printed since the ink has run out Also the contents of the fax will not be stored in the machine s memory If the ink has already run out we recommend that Do not print be selected for Received documents in Auto print settings under Fax sett...

Page 638: ...ice and fax calls Set the receive mode to TEL priority mode DRPD 1 or Network switch 2 If the receive mode is TEL priority mode and an answering machine is connected to the machine check whether a proper message is played back when the answering machine answers Setting the Receive Mode 1 This setting is available only in the US and Canada 2 This setting may not be available depending on the countr...

Page 639: ...nd ask the sender to check whether the scanning area of the fax machine is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax machine compatible with ECM Select ON for ECM RX in Adv communication in Adv FAX settings under Fax settings Adv FAX settings Contact the sender and ask the sender to check whether the machine is set to enable ECM ...

Page 640: ...M RX in Adv communication in Adv FAX settings under Fax settings the machine cannot receive color faxes The machine will disconnect the telephone line or receive color faxes in black white according to the setting of the sender s fax machine Set ECM RX to ON Adv FAX settings 640 ...

Page 641: ... poor reducing the reception start speed may correct the error Reduce the reception start speed on RX start speed in Adv communication in Adv FAX settings under Fax settings Adv FAX settings Check2 Is the sender s fax machine operating normally Contact the sender and ask the sender to check whether the fax machine is operating normally 641 ...

Page 642: ... or the scan contrast setting suitable for the document On the LCD select an image quality setting and a scan contrast setting that are suitable for the document Setting Items for Sending Faxes Check4 Is the original document loaded with the wrong side facing upwards or downwards When loading a document on the platen glass the side to be scanned should be face down When loading a document in the A...

Page 643: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 643 ...

Page 644: ...ly Check that the telephone line cable is connected correctly Basic Connection Check2 Is the telephone line type of the machine or the external device set correctly Check the telephone line type setting and change it as necessary Setting the Telephone Line Type 644 ...

Page 645: ... device such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering machine or a computer modem are connected correctly Connecting the Telephone Line 645 ...

Page 646: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory 646 ...

Page 647: ...or Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open 647 ...

Page 648: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 648 ...

Page 649: ...canner or printer on the application s menu Note The operation may differ depending on the application Check 3 Make sure that the application supports the ICA Image Capture Architecture driver You cannot start the scanner driver from applications not supporting the ICA driver Check 4 Scan and save images with IJ Scan Utility and open the files in your application 649 ...

Page 650: ...B hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that the scanner driver is installed If not installed install the scanner driver from the web page Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports the ICA driver You cannot start t...

Page 651: ...ck 1 Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 651 ...

Page 652: ... Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Multiple item scanning may not be supported Some applications do not support multiple image scanning In that case scan each item individually 652 ...

Page 653: ...solution Check 2 Set Fading Correction Grain Correction etc to None Refer to Image Corrections and Color Adjustments for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Settings Custom Scan Dialog 653 ...

Page 654: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 654 ...

Page 655: ...message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Check 4 Multiple devices may be connected to USB ports Disconnect devices other than your...

Page 656: ...a format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 656 ...

Page 657: ... Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 657 ...

Page 658: ...gs Document Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Click Driver in the IJ Scan Utility main screen then set one of the following settings Select Magazine for Image Adjustment Select the Descreen checkbox Refer to Image Corrections and Color Adjustments for details Note If moire appears when you scan a digital print photo take the above measures and scan again Check...

Page 659: ...White Areas Check Specify the scan area Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window Adjusting Cropping Frames in the Image Stitch Window 659 ...

Page 660: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Placing Items When Scanning from a Computer 660 ...

Page 661: ...e scanned If you cannot scan properly by automatically detecting the item type specify the item type and size When Scanning from the Operation Panel Refer to Setting Items for Scanning Using the Operation Panel of the Machine for your model from Home of the Online Manual for details on the setting items when scanning from the operation panel When Scanning with IJ Scan Utility Scanning Documents Sc...

Page 662: ... the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Settings Custom Scan Dialog 662 ...

Page 663: ...ation Refer to the application s manual for details If you have any questions contact the manufacturer of the application Check 2 Click Driver in the IJ Scan Utility main screen then change the resolution setting and scan again The higher the resolution the larger the resulting image will be Resolution 663 ...

Page 664: ...rns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD FINE Cartridge Holder Does Not Move to the Position for Replacing 664 ...

Page 665: ...g is securely plugged into the power cord connector of the machine then turn it back on Check3 Unplug the machine from the power supply then plug the machine back in and turn the machine back on after leaving it for at least 3 minutes If the problem is not resolved contact the service center 665 ...

Page 666: ...pecified if the setting to turn the unit off automatically is enabled If you do not want the machine to turn off automatically open Canon IJ Printer Utility select Power Settings in the pop up menu then select Disable for Auto Power Off on Auto Power Note You can also enable the machine to turn off automatically from the operation panel of the machine Auto power off 666 ...

Page 667: ...n Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your computer Does the Hi Speed U...

Page 668: ...machine is turned on Check2 Make sure that the USB cable is connected properly See Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running 668 ...

Page 669: ...the POWER lamp is off The machine is not powered on Connect the power cord and press the ON button If the POWER lamp is lit The LCD may be in the screen saver mode Press a button other than the ON button on the operation panel 669 ...

Page 670: ...t 5 seconds 2 Press the button twice then press the OK button 3 Press the button twice then press the OK button 4 Press the button repeatedly to display the rightmost menu 5 Press the button 3 times then press the OK button 6 Use the button to select the language for the LCD then press the OK button The desired language is displayed on the LCD 7 Press the Stop button 670 ...

Page 671: ...f Support Code for Error Check3 Has the paper output cover been left open for 10 minutes or longer If the paper output cover is left open for more than 10 minutes the FINE cartridge holder moves to the position to protect it to prevent the print head from drying out Close and reopen the paper output cover to return the FINE cartridge holder to the position for replacing Check4 Has the machine been...

Page 672: ...Problems with Installation Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool 672 ...

Page 673: ...Cannot Install the MP Drivers Download the driver from the support page of our website then reinstall it 673 ...

Page 674: ...from the computer However you cannot change the network settings over network 1 Select Applications from the Go menu of Finder double click Canon Utilities IJ Network Tool drag the Canon IJ Network Tool icon into the Trash 2 Restart the computer Empty the Trash and restart your computer Note To reinstall IJ Network Tool uninstall IJ Network Tool then install it again from our website 674 ...

Page 675: ...About Errors Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the Fax Standby Screen A Message Is Displayed 675 ...

Page 676: ...umber is displayed on the computer screen or the LCD When a Support Code and a message are displayed on the computer screen The screen differs depending on the OS you are using When a Support Code and a message are displayed on the LCD Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search For details on how to resolve e...

Page 677: ...with a modular plug may not be plugged in properly Make sure that the cable is plugged in properly and resend the fax after a while If you still cannot send the fax select OFF for Dial tone detect in Adv FAX settings under Fax settings Adv FAX settings Received in memory If the machine receives a fax under one of the following conditions the machine will not be able to print the received fax and w...

Page 678: ... dialing again after waiting for a moment Resending Faxes Redialing a Busy Number The fax telephone number dialed is incorrect Check the fax telephone number and dial again The recipient s fax machine did not respond after all automatic redialing attempts Contact the recipient and have the recipient check the fax machine For an overseas call add pauses to the registered number The recipient is not...

Page 679: ...ax settings For details see Rejecting Fax Reception Waiting for report If the machine receives a fax under one of the following conditions the machine will not be able to print the reports When the problem is resolved as described the reports are printed automatically The amount of remaining ink is insufficient to print a report Replace the FINE cartridge Replacing a FINE Cartridge Paper has run o...

Page 680: ...d in the paper size setting Load the same size of paper as that specified in the paper size setting then press the OK button Data error Press OK A power failure has occurred or the power cord has been unplugged when the faxes are stored in the machine s memory Important If a power failure occurs or you unplug the power cord all faxes stored in the machine s memory are deleted For details on how to...

Page 681: ... the on screen instructions The printer usage information will be sent via the Internet If you have followed the on screen instructions the information will be sent automatically from the second time onward and the confirmation screen will not be displayed again Note If you deselect the Send automatically from the next time check box the information will not be sent automatically from the second t...

Page 682: ...onfirmation screen every time the printer usage information is sent or to resume surveying follow the procedure below 1 Select Applications from the Go menu of Finder and double click the Canon Utilities folder then the Inkjet Extended Survey Program folder 2 Double click the Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is se...

Page 683: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the machine yourself Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your machine s name is located on the front cov...

Page 684: ...pport Code Appears on the LCD and the Computer Screen 1000 to 1ZZZ 1003 1200 1203 1250 1300 1303 1401 1403 1485 1682 1684 1686 1688 168A 1702 1703 1704 1705 1712 1713 1714 1715 1871 1890 2000 to 2ZZZ 2110 2120 2700 2801 2802 2803 2900 2901 4000 to 4ZZZ 4100 4103 5000 to 5ZZZ 5011 5012 5040 5100 5200 5400 5B02 5B03 5B04 5B05 5B12 5B13 5B14 5B15 6000 to 6ZZZ 6000 6500 6800 6801 6900 6901 6902 6910 6...

Page 685: ... A000 to ZZZZ B201 B202 B203 B204 About the support code for paper jam you can also refer to List of Support Code for Error When Paper Is Jammed 685 ...

Page 686: ...you can see the jammed paper at the paper output slot 1300 If you cannot see the jammed paper at the paper output slot 1303 If the paper tears and you cannot remove it from the paper output slot or from the transport unit Paper Is Jammed inside the Machine If the document is jammed in the ADF 2801 Cases other than above In Other Cases 686 ...

Page 687: ...wly Hold the paper with your hands then pull the paper out slowly not to tear it Note If you cannot pull the paper out turn the machine off and turn it back on The paper may be ejected automatically If you need to turn off the machine to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the machine If you cannot pull the paper out from the paper outp...

Page 688: ...table paper for printing and are loading it correctly We recommend you use paper other than A5 sized one to print documents with photos or graphics otherwise the printout may curl and cause paper exit jams If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact the service center 688 ...

Page 689: ...urning the machine off If you unplug the power cord all the faxes stored in the machine s memory are deleted Note If you need to turn off the machine to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the machine 1 Turn the machine off then unplug the power cord 2 Open the document cover Close the document tray if it is open 3 Stand the machine wit...

Page 690: ...take back the machine in original position then remove the paper from inside the machine Paper Is Jammed inside the Machine 6 Close the transport unit Note After you close the transport unit take back the machine in original position at once 7 Plug the machine back in and turn the machine back on 8 Reload the paper All print jobs in the queue are canceled Reprint if necessary If you cannot remove ...

Page 691: ... stored in the machine s memory are deleted If the original remains in the ADF by pressing the Stop button while the machine is scanning the document If you press the Stop button during scanning then the document remained in the ADF the message about the paper remained in the ADF appears on the LCD Press the OK button so that the remaining document is automatically fed out If the original is jamme...

Page 692: ...on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side Remove the document following the procedure below 1 If printing is in progre...

Page 693: ...hine or if the document jam error continues after removing the document contact the service center Note The document may not feed properly depending on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen gla...

Page 694: ...receiving all the faxes Do not unplug the power cord when turning the machine off If you unplug the power cord all the faxes stored in the machine s memory are deleted Note If you need to turn off the machine to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the machine 1 Turn off the machine and unplug the power cord of the machine from the power...

Page 695: ...r to remove the paper When you move the FINE cartridge holder hold the FINE cartridge holder and slide it slowly to the right edge or the left edge 4 Hold the jammed paper with your hands If the paper is rolled up pull it out 5 Pull the paper slowly not to tear it then pull the paper out 6 Make sure that all the jammed paper is removed 695 ...

Page 696: ...nt jobs in the queue are canceled Reprint if necessary Note When reloading the paper make sure that you are using suitable paper for printing and are loading it correctly If the message about paper jam is displayed on the LCD of the machine or on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the machine In this case confirm that...

Page 697: ...In Other Cases Make sure of the following Check1 Are there any foreign objects around the paper output slot Check2 Is the paper curled Load the paper after correcting its curl 697 ...

Page 698: ...until the leading edge touches the far end of the cassette After loading the paper push the cassette so that the mark on the cassette aligns with the front panel as illustrated below When the cassette is inserted properly you hear an electric sound once Open the paper output tray then press the machine s OK button Note If you want to cancel printing press the machine s Stop button 698 ...

Page 699: ...1200 Cause The paper output cover is open Action Close the paper output cover and wait for a while Do not close it while you are replacing a FINE cartridge 699 ...

Page 700: ...output cover Press the machine s OK button to dismiss the error The machine ejects one blank sheet of paper and resumes printing from the next paper The machine will not reprint the page that was printed when the paper output cover is opened Try printing again Important Do not open or close the paper output cover while printing is in progress as this can damage the machine 700 ...

Page 701: ...1250 Cause The paper output tray is closed Action Open the paper output tray to resume printing 701 ...

Page 702: ...1401 Cause The FINE cartridge is not installed Action Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 702 ...

Page 703: ...1403 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 703 ...

Page 704: ...cartridge is not installed Action Printing cannot be executed because the ink cartridge is not compatible with this machine Install the appropriate ink cartridge If you want to cancel printing press the machine s Stop button 704 ...

Page 705: ...1682 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 705 ...

Page 706: ...gnized Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine Install the appropriate ink cartridge If you want to cancel printing press the machine s Stop button 706 ...

Page 707: ...e caused by continuation of printing under the ink out condition Note If the function for detecting the remaining ink level is disabled is displayed on the LCD Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the machine s memory until the ink cartridge is replaced You must manually print out faxes ...

Page 708: ...uality is not satisfactory if printing is continued under the ink out condition Note If the function for detecting the remaining ink level is disabled is displayed on the LCD Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the machine s memory until the ink cartridge is replaced You must manually p...

Page 709: ...per output cover then remove the FINE cartridges Make sure that the FINE cartridge compatible with the machine is installed Then install the FINE cartridges again Push up the FINE cartridge until it clicks into place When the FINE cartridge is installed properly you hear an electric sound once After installing close the paper output cover 709 ...

Page 710: ...1702 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 710 ...

Page 711: ...1703 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 711 ...

Page 712: ...1704 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 712 ...

Page 713: ...1705 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 713 ...

Page 714: ...1712 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 714 ...

Page 715: ...1713 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 715 ...

Page 716: ...1714 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 716 ...

Page 717: ...1715 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 717 ...

Page 718: ...e cassette is inserted properly you hear an electric sound once Open the paper output tray then press the machine s OK button Note The cassette paper information registration screen is displayed after inserting the cassette Register the cassette paper information according to the paper you loaded in the cassette If you want to cancel printing press the machine s Stop button 718 ...

Page 719: ...Action Open the paper output cover then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder If you find the protective material or the tape remains attached remove it then close the paper output cover If the problem is not resolved contact the service center 719 ...

Page 720: ...ails on the cassette paper information registering to the machine Paper setting for Printing Windows Paper setting for Printing Mac Paper setting for Printing Smartphone and so on If the paper settings for printing or copying are different from the cassette paper information registered to the machine as the following a message is displayed on the LCD Print settings specified on the printer driver ...

Page 721: ...n the LCD Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac Cancel Cancels printing Select when you change the paper settings specified for printing or copying Change the...

Page 722: ...The machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different 722 ...

Page 723: ...er settings of the cassette is not complete Action If the following screen is displayed the paper settings of the cassette is not complete Press the machine s OK button to terminate the paper settings of the cassette 723 ...

Page 724: ...occurred while scanning and the document is remained in the ADF Action Take the corresponding actions below When you copy press the OK button to dismiss the error and try to copy again When the document is remained in the ADF press the OK button to feed out the document When you scan press the Stop button to cancel the scanning and try to scan again 724 ...

Page 725: ...2802 Cause No document in the ADF Action Press the OK button to resolve the error then operate again after loading documents 725 ...

Page 726: ...the received fax or the unsent fax are stored in the machine s memory Turn the machine off after making sure that it has completed sending or receiving all the faxes Do not unplug the power cord when turning the machine off If you unplug the power cord all the faxes stored in the machine s memory are deleted If the original is jammed in the ADF Remove the document following the procedure below 1 I...

Page 727: ...on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side Remove the document following the procedure below 1 If printing is in progre...

Page 728: ...hine or if the document jam error continues after removing the document contact the service center Note The document may not feed properly depending on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen gla...

Page 729: ...laten glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment For Automatic Print Head Alignment always load one sheet of A4 or Letter sized plain paper Make sure if print head nozzles are clogged Print the nozzle check pattern to check the status of the print head If the error is n...

Page 730: ...rint head alignment sheet on the platen glass Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark 2 Close the document cover gently then press the machine s OK button The machine starts scanning the print head alignment sheet and the print head position will be adjusted automatically 730 ...

Page 731: ...data cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon FINE cartridges are all installed properly then start printing again 731 ...

Page 732: ...4103 Cause Cannot perform printing with the current print settings Action Press the machine s Stop button to cancel printing Then change the print settings and print again 732 ...

Page 733: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 733 ...

Page 734: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 734 ...

Page 735: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 735 ...

Page 736: ...r that is preventing the FINE cartridge holder from moving If any remove the materials Confirm that the FINE cartridges are installed properly Push up the FINE cartridge until it clicks into place After confirming the conditions above turn on the machine again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventi...

Page 737: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 737 ...

Page 738: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 738 ...

Page 739: ...5B02 Cause Printer error has occurred Action Contact the service center 739 ...

Page 740: ...5B03 Cause Printer error has occurred Action Contact the service center 740 ...

Page 741: ...5B04 Cause Printer error has occurred Action Contact the service center 741 ...

Page 742: ...5B05 Cause Printer error has occurred Action Contact the service center 742 ...

Page 743: ...5B12 Cause Printer error has occurred Action Contact the service center 743 ...

Page 744: ...5B13 Cause Printer error has occurred Action Contact the service center 744 ...

Page 745: ...5B14 Cause Printer error has occurred Action Contact the service center 745 ...

Page 746: ...5B15 Cause Printer error has occurred Action Contact the service center 746 ...

Page 747: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 747 ...

Page 748: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 748 ...

Page 749: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 749 ...

Page 750: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 750 ...

Page 751: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 751 ...

Page 752: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 752 ...

Page 753: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 753 ...

Page 754: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 754 ...

Page 755: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 755 ...

Page 756: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 756 ...

Page 757: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 757 ...

Page 758: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 758 ...

Page 759: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 759 ...

Page 760: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 760 ...

Page 761: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 761 ...

Page 762: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 762 ...

Page 763: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 763 ...

Page 764: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 764 ...

Page 765: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 765 ...

Page 766: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 766 ...

Page 767: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 767 ...

Page 768: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 768 ...

Page 769: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 769 ...

Page 770: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 770 ...

Page 771: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 771 ...

Page 772: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 772 ...

Page 773: ...he service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 773 ...

Page 774: ...he service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 774 ...

Page 775: ...he service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 775 ...

Page 776: ...he service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 776 ...

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