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Canon MG5700 Series, Online Manual

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Canon MG5700 Series Online Manual Download Page 145

Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If You Are Using iP110 series

Check the country or region where the printer was purchased.
If you take the printer outside the country or region where you purchased it, you may not be able to install
certain apps.
You can continue to use apps that are already installed, as long as the apps support the country or region
you are moving to.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.

If the information is not updated when you press the update button

Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.

If your model has color LCD monitor

On the printer's Home screen, select 

 

Setup

 -> 

 

Web service setup

 -> 

Web service

connection setup

 -> 

IJ Cloud Printing Center setup

 -> 

Delete from this service

 to delete the

service registration.

145

Summary of Contents for MG5700 Series

Page 1: ...MG5700 series Online Manual Read Me First Printer Functions Overview Printing Copying Scanning Troubleshooting English ...

Page 2: ...s Larger than the Platen 51 Scan Multiple Originals at One Time 52 Using PIXMA MAXIFY Cloud Link 53 Notice for Web Service Printing 54 Using PIXMA MAXIFY Cloud Link from Your Printer 55 Before Using PIXMA MAXIFY Cloud Link 56 Registering Printer Information to PIXMA MAXIFY Cloud Link 58 Application Management 60 Using PIXMA MAXIFY Cloud Link 65 Cloud Windows 68 Cloud Troubleshooting 71 Using PIXMA...

Page 3: ...tc 154 Loading Paper 155 Loading Plain Paper Photo Paper 156 Loading Envelopes 161 Loading Originals 166 Loading Originals on the Platen Glass 167 How to Load Originals for Each Function 168 Originals You Can Load 170 How to Detach Attach the Document Cover 171 Replacing Ink 172 Replacing Ink 173 Checking Ink Status 179 Checking the Ink Status with the LCD on the Machine 180 Checking the Ink Statu...

Page 4: ...iew 224 Inside View 225 Operation Panel 226 Power Supply 227 Confirming that the Power Is On 228 Turning the Machine On and Off 229 Notice for the Power Plug Power Cord 231 Notice for Unplugging the Power Cord 232 LCD and Operation Panel 233 Changing Settings 235 Changing Printer Settings from Your Computer Windows 236 Changing the Print Options 237 Registering a Frequently Used Printing Profile 2...

Page 5: ...276 Changing WEP Detailed Settings 278 Changing WPA WPA2 Detailed Settings 280 Changing Settings in Wired LAN Sheet 283 Changing Settings in Admin Password Sheet 284 Monitoring Wireless Network Status 285 Changing Settings in Direct Connection 288 Initializing Network Settings 290 Viewing Modified Settings 291 IJ Network Tool Network Connection 292 Canon IJ Network Tool Screen 293 Configuration Sc...

Page 6: ...Card Slot over Network 330 When Printer Driver Is Not Associated with Port 332 Technical Terms 333 Restrictions 340 Firewall 341 Ensuring Optimal Printing Results 342 Ink Tips 343 Printing Tips 344 Check Paper Settings Before Printing 345 Set Cassette Paper Information After Loading Paper 346 Canceling a Print Job 347 Keeping Print Quality High 348 Transporting Your Printer 349 Legal Restrictions ...

Page 7: ...ge Printing 388 Scaled Printing 390 Page Layout Printing 393 Tiling Poster Printing 395 Booklet Printing 398 Duplex Printing 400 Stamp Background Printing 404 Registering a Stamp 407 Registering Image Data to be Used as a Background 410 Setting Up Envelope Printing 413 Printing on Postcards 415 Displaying the Print Results before Printing 417 Setting Paper Dimensions Custom Size 418 Editing the Pr...

Page 8: ...Main tab Description 468 Page Setup tab Description 474 Maintenance tab Description 486 Canon IJ Preview Description 492 Canon IJ XPS Preview Description 495 Canon IJ Status Monitor Description 503 Updating the MP Drivers 506 Obtaining the Latest MP Drivers 507 Deleting the Unnecessary MP Drivers 508 Before Installing the MP Drivers 509 Installing the MP Drivers 510 Printing Using Canon Applicatio...

Page 9: ...ge Wireless LAN Compliant Device 549 PictBridge Wireless LAN Print Settings 551 Paper Settings 553 Copying 557 Making Copies 558 Displaying Preview Screen 560 Setting Items for Copying 561 Reducing Enlarging Copies 564 Two Sided Copying 566 Special Copy Menu 568 Copying Two Pages onto Single Page 569 Copying Four Pages onto Single Page 572 Copying Thick Originals Such as Books 575 Copying without ...

Page 10: ...river 670 Starting ScanGear Scanner Driver 671 Scanning in Basic Mode 672 Scanning in Advanced Mode 675 Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode 677 Scanning Multiple Documents at One Time with ScanGear Scanner Driver 679 Correcting Images and Adjusting Colors with ScanGear Scanner Driver 683 Correcting Images Unsharp Mask Reduce Dust and Scratches Fading Corr...

Page 11: ...Computer Using Operation Panel 774 Attaching Scanned Data to E mail Using Operation Panel 779 Setting Items for Scanning Using Operation Panel 783 Setting Up Operation Panel with IJ Scan Utility Windows 785 Scanning Using Smartphone Tablet 789 Using PIXMA MAXIFY Cloud Link 53 Troubleshooting 791 Network Communication Problems 793 Cannot Find Machine on Network 794 Cannot Find Machine on Check Prin...

Page 12: ...hile Printing Scanning from Smartphone Tablet 829 Cannot Print Scan from Smartphone Tablet 830 Printing Problems 833 Printing Does Not Start 834 Paper Jams 837 Print Results Are Unsatisfactory 839 Cannot Complete Printing 841 Part of Page Is Not Printed Windows 842 Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear 843 Lines Are Misaligned 846 Lines Incomplete or Missing Windo...

Page 13: ...nning from the Operation Panel 883 Original Is Placed Correctly but the Scanned Image Is Slanted 884 Scanned Image Is Enlarged Reduced on the Computer Monitor 885 Software Problems 886 The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client 887 IJ Scan Utility Error Messages 888 ScanGear Scanner Driver Error Messages 890 Mechanical Problems 893 Power Does Not...

Page 14: ...em 922 List of Support Code for Error 923 List of Support Code for Error Paper Jams 925 1300 926 1303 927 1304 929 Paper Is Jammed inside Machine 932 Other Cases 935 1003 936 1200 937 1250 938 1310 939 1401 940 1403 941 1405 942 1410 943 1411 944 1412 945 1413 946 1414 947 1551 948 1552 949 1600 950 1660 951 1680 952 1681 953 1684 954 1688 955 1689 956 1700 957 ...

Page 15: ...3 1731 964 1750 965 1871 966 1890 967 2110 968 2120 971 2700 972 2900 973 2901 974 3402 975 3403 976 3405 977 3407 978 3408 979 3410 980 3411 981 3412 982 3413 983 4100 984 4103 985 5011 986 5012 987 5050 988 5100 989 5200 990 5400 991 5B00 992 5B01 993 ...

Page 16: ...00 6800 1001 6801 1002 6900 1003 6901 1004 6902 1005 6910 1006 6911 1007 6930 1008 6931 1009 6932 1010 6933 1011 6936 1012 6937 1013 6938 1014 6940 1015 6941 1016 6942 1017 6943 1018 6944 1019 6945 1020 6946 1021 B202 1022 B203 1023 B204 1024 B205 1025 C000 1026 ...

Page 17: ...non may suspend or stop the disclosure of this site due to unavoidable reasons Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this site or suspension stoppage of disclosure of this guide Although the contents of this site have been prepared with utmost care please contact the service center if you find any incorrect or missing...

Page 18: ... 1 Select Chrome Menu Print 2 Select the Background graphics checkbox in Options For Mac OS To print background colors and images follow the steps below to display the Print dialog options then select the Print backgrounds checkbox 1 Click Print from the File menu 2 Click Show Details or Down Arrow 3 Select Safari from the pop up menu 18 ...

Page 19: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 20: ...Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the ...

Page 21: ...r bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorship including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf ...

Page 22: ...n notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reproduction or distribution of Your modifications or for any such Derivative Works as a whole provided Your use reproduction and distribution of the Work otherwise complies with the conditions stated in t...

Page 23: ...following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its cont...

Page 24: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 25: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 26: ...Using the Machine Printing Photos from a Computer Copying Originals 26 ...

Page 27: ...s displayed when the Windows 8 1 operating system hereinafter referred to as Windows 8 1 is used 1 Open the front cover 2 Pull out the cassette until it stops 3 Slide the paper guides A all the way out 4 Load paper vertically WITH THE PRINT SIDE FACING DOWN Push the paper stack all the way to the back of the cassette 27 ...

Page 28: ...n the paper guides with the paper width 6 Push the cassette back until the arrow is aligned with the arrow After pushing the cassette back the paper information registration screen is displayed on the LCD 28 ...

Page 29: ...age is displayed on the screen follow the directions in the message to complete registration 8 Extend the paper support B 9 Open the output tray extension C 10 Open the paper output tray D gently 11 Extend the paper output support E 12 Click the My Image Garden icon F in Quick Menu The Guide Menu screen is displayed 29 ...

Page 30: ...ions 13 Click the Photo Print icon G 14 Click the folder H with photos you want to print 15 Click the photos I you want to print For Windows To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 16 Click Print J 30 ...

Page 31: ...Click Print L For Mac OS Click OK when the confirmation message appears then click Print Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways My Image Garden Guide Windows My Image Garden Guide Mac OS 31 ...

Page 32: ...inals and copy them to plain paper 1 Open the front cover 2 Pull out the cassette until it stops 3 Slide the paper guides A all the way out 4 Load paper vertically WITH THE PRINT SIDE FACING DOWN Push the paper stack all the way to the back of the cassette 32 ...

Page 33: ...ette back until the arrow is aligned with the arrow After pushing the cassette back the paper information registration screen is displayed on the LCD 7 Select the size and type of the loaded paper in the cassette at Page size and Type then press the OK button 33 ...

Page 34: ...e to complete registration 8 Extend the paper support B 9 Open the output tray extension C 10 Open the paper output tray D gently 11 Extend the paper output support E 12 Press the HOME button F 13 Press the left Function button G to select Copy 14 Open the document cover H 34 ...

Page 35: ... the alignment mark I 16 Close the document cover 17 Confirm the paper settings then press the Black button or Color button J Important Do not open the document cover until copying is complete Note Your machine is equipped with many other convenient copy features Copying 35 ...

Page 36: ...als Print Items with Easy PhotoPrint Web Application Available Connection Methods Easy Scan with the Auto Function Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing with Windows RT Checking Printer Information 36 ...

Page 37: ...irect connection in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without a wireless router Switch to direct connection with simple steps to enjoy scanning and printing wirelessly Using Machine with Direct Connection 37 ...

Page 38: ...hotos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards The created items appear in slide shows If there is an item you like you can easily print it in just two steps 1 In Image ...

Page 39: ... the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to the following for details What You Can Do with My Image Garden Windows What You Can Do with My Image Garden Mac OS 39 ...

Page 40: ...A service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via My Image Garden or Easy PhotoPrint Downloaded PREMIUM Contents can be printed directly with My Image Garden or Easy PhotoPrint To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a...

Page 41: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 41 ...

Page 42: ...be used at the same time If you have a wireless router we recommend you use the method described in Connection Using a Wireless Router When connecting another device while a device is already connected to the printer connect it using the same connection method as the connected device If you connect using a different connection method the connection to the device in use will be disabled Connection ...

Page 43: ...in the direct connection the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In the direct connection you can connect up to five devices at the same time If you try to connect...

Page 44: ...OME button A use the or button B to display LAN settings and then press the left Function button C If an error screen is displayed press the OK button then press the HOME button 2 Select Change LAN and press the OK button 3 Select Activate direct connect and press the OK button 44 ...

Page 45: ... the SSID displayed in the printer screen 6 Press the right Function button D 7 Select Yes and press the OK button 8 Check Password network key and then press Back button E You will use the SSID and Password network key in the subsequent steps 45 ...

Page 46: ...s Network Connection icon in the notification area of the taskbar on the computer then select View Available Wireless Networks 11 Select the network name SSID you want to use then click Connect 12 Enter the Password Network key then click Connect 46 ...

Page 47: ...13 When connection is complete click Back until the screen below appears Proceed with the setup 47 ...

Page 48: ...the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security protection your personal information could be disclosed to a third party Direct Connection Important If a device is connected to the Internet via a wireless router and you then connect it to a printer in Direct Connection mode the existing c...

Page 49: ... with each other Firmware updates for the printer are not available while using Direct Connection When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the device and printer in the Wi Fi setting screen Connection Using a Wired Network You cannot establish a...

Page 50: ...Function By using the auto function of IJ Scan Utility you can scan easily by automatically detecting the item type Refer to the following for details Easy Scanning with Auto Scan Windows Easy Scanning with Auto Scan Mac OS 50 ...

Page 51: ...ight halves of an item larger than the platen and combine them back into one image Items up to approximately twice as large as the platen are supported Refer to the following for details Scanning Originals Larger than the Platen Image Stitch Windows Scanning Originals Larger than the Platen Image Stitch Mac OS 51 ...

Page 52: ...n Utility you can scan two or more photos small items placed on the platen at one time and save each image individually Refer to the following for details Scanning Multiple Originals at One Time Windows Scanning Multiple Originals at One Time Mac OS 52 ...

Page 53: ...ow ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an a...

Page 54: ...ed in our server Canon is unable to identify specific customers using this information Before you transfer ownership or dispose of a printer that supports a color LCD monitor select Device settings Reset setting Reset all and delete your login name and password For details contact a Canon authorized sales representative in the country or region you live in To Those Living in Mainland China PIXMA M...

Page 55: ...Using PIXMA MAXIFY Cloud Link from Your Printer Before Using PIXMA MAXIFY Cloud Link Registering Printer Information to PIXMA MAXIFY Cloud Link Using PIXMA MAXIFY Cloud Link Cloud Troubleshooting 55 ...

Page 56: ...ributed under the Terms of Use in http www unicode org copyright html This software is based in part on the work of the Independent JPEG Group THE BASIC LIBRARY FUNCTIONS Written by Philip Hazel Email local part ph10 Email domain cam ac uk University of Cambridge Computing Service Cambridge England Copyright c 1997 2008 University of Cambridge All rights reserved THE BSD LICENCE Redistribution and...

Page 57: ...NY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE PO...

Page 58: ...istration select the login user name from the Switch user screen enter the Security code and proceed with the registration If the Security code is incorrect use your smartphone tablet or computer and change the setting from the My account of the Canon Inkjet Cloud Printing Center 3 When the registration preparation completed screen appears select OK 4 On the confirmation screen select Next 5 In th...

Page 59: ...n 6 On the Current time check screen select the time closest to the current time and then select Next You can set the time in 10 minute units 7 In the time zones list select the region closest to you For some regions a screen for applying the daylight saving time setting may appear The registration of printer information is completed and a list of apps is displayed See here for the description of ...

Page 60: ... Canon Inkjet Cloud Printing Center window Add apps You can add your favorite apps to the printer Follow the steps described below to add apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select Add delete 3 Select Register apps 4 From the list select the category of the app 5 From the displayed apps list select the app that you want to register 60 ...

Page 61: ...5 To end the app registration select Back and return to the cloud s Main screen Important Some apps may require a linked app account before you can use the app If this is the case set up an account beforehand Delete apps You can delete unnecessary apps from the apps list Follow the steps described below to delete apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select ...

Page 62: ... used with genuine Canon ink 5 Select Delete When the deletion is finished the app will be deleted from the apps list on the main screen To delete another app repeat the procedure from step 4 To end the app deletion select Back and return to the cloud s Main screen Note Config allows you to re register deleted apps Sort apps You can sort apps displayed on the apps list Follow the steps described b...

Page 63: ... Add delete 3 Select Sort 4 On the apps list select the app that you want to sort Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model or language Can be used with genuine Canon ink 5 Use buttons to move the app 63 ...

Page 64: ...6 Select Done Sorting is complete To continue the sorting repeat the procedure from step 4 To end the sorting select Back and return to the cloud s Main screen 64 ...

Page 65: ...ou print check that printer is on and is connected to the network Then start Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen and then select Log in Important Some apps may not be fully displayed in the display area If this is the case scroll up d...

Page 66: ...ontinue printing select Continue and perform the operation from Step 3 To end the printing select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that cannot be printed due to expiration and other reas...

Page 67: ... history of this service from the Home window on the operation panel select Setup Web service setup Web service connection setup IJ Cloud Printing Center setup History setting for this service Save Cloud Troubleshooting 67 ...

Page 68: ...tarting the appropriate app 1 Applications 2 Add delete button 3 Manage button Important Depending on the apps you plan to use you may need to have an account beforehand If this is the case get an account for each of those apps After selecting the app some apps may not be fully displayed in the display area If this is the case scroll up down right and left to change the display area Visible area I...

Page 69: ...o add your favorite apps See here for details on how to add apps Delete apps Select this to delete registered apps See here for details on how to delete apps Sort Select this to sort the apps list See here for details on how to sort the apps list 3 Manage button Use this button to manage jobs log out of an app show the license agreement and privacy statement and set the time zone Manage jobs From ...

Page 70: ...tion This shows the License agreement and Privacy statement Press the Start button to print the displayed information Log out of all apps You can log out at the same time from all apps that you are logged into Note Some apps may keep you logged in even after the app ends Therefore if you want to log in again with a different account select Log out of all apps to log out first Once you log out you ...

Page 71: ...the print job and check whether the data can be printed normally on the printer If you still cannot print see the troubleshooting page for your model on the Home of the Online Manual Note With a wireless LAN connection after the printer is turned on it may take several minutes before communication is possible Check that your printer is connected to the wireless network and wait a while before you ...

Page 72: ...ter Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 72 ...

Page 73: ...nd Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Some models do not support this function To check whether your model supports this function see Models that Support Canon Inkjet Cloud Printing Center Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirement...

Page 74: ...iOS 6 1 or later OS standard browser 320 x 480 HVGA or higher Android 2 3 3 or later 480 x 800 HVGA or higher Android3 x is not supported The operation requirements may change without prior notice If this happens you may no longer be able to use this service from your computer smartphone or tablet Important On the browser you are using enable JavaScript and cookies If you use the zoom function or ...

Page 75: ...rinting Center To use the Canon Inkjet Cloud Printing Center you need to follow the steps described below and register My account information If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor 75 ...

Page 76: ...om the printer home screen select Cloud If printer information has not been registered to the cloud service server the Registration Preparation Completion Screen appears 3 From cloud main screen select Use from Smartphone or Mobile Integration Guide 4 Follow instructions appearing in screen and select Next 5 In user registration screen select Show QR Code You can also access the URL manually from ...

Page 77: ... install one from App Store or Google Play 7 In Preparation for registration screen select Send blank e mail Note When you select Send blank e mail the destination entry completed mailer starts up automatically After the blank e mail is created send that e mail without making any changes If you want to register a different e mail address select Do not send to display the E mail address entry scree...

Page 78: ...rror if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by going to the printer s Home screen and selecting Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service You may not be able to receive the notification if you are using a spam f...

Page 79: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 79 ...

Page 80: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 80 ...

Page 81: ...byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions The user name must be between 1 and 20 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 81 ...

Page 82: ...e is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Pri...

Page 83: ...authentication site and the Printer registration ID Set A4 size or Letter size or Legal size plain paper and select OK The authentication URL and Printer registration ID are printed Important The operation to complete the registration should be done within 60 minutes Access the URL on the printed page and then enter the e mail address and other necessary information Important Do not use the Back b...

Page 84: ...egistration screen is displayed select Create new account 3 Enter the E mail address and Printer registration ID of the printer s owner and then select OK The registration page URL is sent to the e mail address entered 84 ...

Page 85: ...JCloudPrintingCtr Delete from service You may not be able to receive the notification if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There will be no error display even if you could not receive the e mail because of the spam filter setting or if you entered ...

Page 86: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 86 ...

Page 87: ...byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions The user name must be between 1 and 20 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 87 ...

Page 88: ...e is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Pri...

Page 89: ...ted to the Internet Important To use this function you must connect this printer to the Internet If your model has color LCD monitor 2 From the home window select Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Register with this service 3 In the registration confirmation window Select Yes 4 In the print settings select the display language If your model has mon...

Page 90: ...played in the window and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK the authentication site URL and your Printer registration ID are printed Important The operation to complete the registration should be done within 60 minutes 90 ...

Page 91: ...tion For details go to the Online Manual home page and see Checking Printer Information for your model 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the window and run the authentication 5 When the Preparation for registration screen appears select Send blank e mail Note When you select Send blank e mail the destination entry completed ma...

Page 92: ... enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by Displaying Printer Information and selecting IJ Cloud Printing Center setup Delete from this service To display printer information go to the Online Manual home page and see Checking Printer Information for your model You may not be able to receive the notifica...

Page 93: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 93 ...

Page 94: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 94 ...

Page 95: ...byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions The user name must be between 1 and 20 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 95 ...

Page 96: ...e is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Pri...

Page 97: ...ect the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for about the next 60 minutes You remain logged in for 60 minutes after the last access The service may not function properly if you log in by using the same e mail address from multiple devices at ...

Page 98: ...formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen...

Page 99: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 99 ...

Page 100: ...nting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 100 ...

Page 101: ...e to log in for about the next 60 minutes You remain logged in for 60 minutes after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password that you entered in the user registration Keep login info When you...

Page 102: ...nting Center is displayed Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears If you are using a smartphone or a tablet you can also print photos and documents Important With this service the available functions differ depending on whether the user is the Administrator or Standard user of the printer and also on the management method tha...

Page 103: ...se Select how to manage and set Manage by group for office users Mng printer screen From the Mng printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers Check the printer information The registered printer name is displayed indicates that an error occurred on the printer Display ...

Page 104: ...ect how to manage has been set you can use this function only when you select Manage app availability by printer For details see Tips on Using Canon Inkjet Cloud Printing Center at Work Change the printer name When you select a screen to change the printer name appears Follow the instructions on the screen to change the name Important The printer name entry has the following character limitation U...

Page 105: ...d to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Select the check box of the user to be deleted and select Delete However you cannot delete yourself To delete yourself cancel your membership from the My account screen Adding a user Select Add user The user registration screen appears Changing Administrator and ...

Page 106: ...roups deleting groups adding groups and setting up users printers and apps belonging to each group Checking group information The registered group names appear If there are items that have not been set appears Select to display the following screen which allows you to set up information for each group The displayed information changes depending on the selected tab 106 ...

Page 107: ... service linking release select appears for items that do not have anything selected In the default settings all check marks are cleared for Printers and Users Only the system apps under Apps are set to ON Changing a Group name To display the Group name change screen select You can change the name to one of your liking by following the instructions in the displayed screen Important When you enter ...

Page 108: ...groups Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings set the apps to be displayed when a user selects Cloud from the printer s home screen If the domain does not have a printer that meets this condition this setup screen does not appear To go to the setup screen select Note If only the following printer is r...

Page 109: ...p screen select Require security code Each user can set a Security code start the app and perform printing and other operations This setting is linked with Multiuser mode on the Mng printer screen Note The list does not display models without an LCD or models with a monochrome LCD The check box does not appear for models that do not support Multiuser mode 109 ...

Page 110: ...r the default settings will allow all users to add delete and rearrange apps Also if you are using a MAXIFY series printer and you select Multiuser mode in the Mng printer screen only the administrator will be able to add delete and rearrange apps If you manage the usable apps by user all users will be able to add delete and rearrange apps regardless of the Multiuser mode setting If you manage the...

Page 111: ...you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort registered apps You can use the buttons to change the display order of apps When you finish sorting select Done 111 ...

Page 112: ...account Displays user information From the My account screen you can change your account settings From the My account screen you can display the Permitted services screen and clear any linked service setting Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed Log out This opens the Log out screen of the Canon Inkjet Cloud Printing...

Page 113: ...ps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them Note If Group management has been set Config is not displayed If Manage app availability by user has been set even Standard user can register and delete apps 113 ...

Page 114: ...displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model or language Can be used with genuine Canon ink 114 ...

Page 115: ...he Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or scan jobs and delete history information To cancel or delete a job select ...

Page 116: ...ild as an example If the father registers the printer to Canon Inkjet Cloud Printing Center only the father is managed by the service and the mother and the child cannot use the service unless the father tells them the login E mail address and Password If Mother and Child Want to Use the Service from Their Smartphones 1 The father registers to Canon Inkjet Cloud Printing Center and becomes the Adm...

Page 117: ...nd by following the screen instructions registers the mother and child as users After this registration is complete the mother and child can individually use the service If Father Mother and Child Want to Manage Apps Individually 117 ...

Page 118: ...nistrator father specifies settings according to the procedure below the father the mother and the child will be able to manage apps individually 1 As the Administrator the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2 For Select how to manage the father selects Set 118 ...

Page 119: ...ilability by user and selects OK 4 The screen for checking the management method change appears To complete the setup and return to the Advanced management window select OK All registered users can register and delete apps freely 119 ...

Page 120: ...the new hire Note If the second printer has not been registered select Adding a Printer and register the printer by following the procedure Creating a Group for All Office Members to Use Set the basic group In this example only the Evernote app will be used on 2 printers 1 The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2 The senior clerk selects Mana...

Page 121: ...4 The senior clerk selects Advanced management from 5 For Select how to manage the senior clerk selects Set 121 ...

Page 122: ...r office users and selects OK Note If Group management has already been set up refer to step 10 and the subsequent steps 7 On the screen for checking management method changes the senior clerk checks the displayed information and selects OK 122 ...

Page 123: ... Group name and selects OK The chief clerk enters Office here because the clerk is setting up a group that everyone in the office will use Important The following restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 gro...

Page 124: ...11 On Printers tab check that all printers are selected 12 On Apps tab set only Evernote app to 124 ...

Page 125: ...add a group To create a new group use Add group and then in the setup screen for the added group add users and printers Limiting Apps That Each User Can Use Limiting Apps That All Members Can Use on Printer Limiting Apps That Individual Users Can Use on Printer Limiting Printers That Individual Users Can Use Important The available apps may differ depending on the country or the region Limiting Ap...

Page 126: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 In displayed screen select Add group 126 ...

Page 127: ... to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 groups can be registered The person who created the group becomes the Administrator 4 Follow messages displayed on screen and select OK The group setup screen appears 5 On Users tab se...

Page 128: ...6 On the Printers tab select printer to be used 7 On the Apps tab set the Evernote and Facebook apps to 128 ...

Page 129: ...e The group setup screen displays all users and printers that are registered in the domain Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer use the following procedure provided by this service As an example this section describes the procedure for allowing all users to use the Evernote app from the printer 1 From select Group management 129 ...

Page 130: ...is appears only if Manage by group for office users is set in Advanced management 2 For Apps available on printers that do not require a security code select Settings 3 On Apps tab set only Evernote app to 130 ...

Page 131: ... the only app that all users can use on the printer Limiting Apps That Individual Users Can Use on Printer For each user you can set the apps that the user can use on the printer As an example this section describes the procedure for allowing only the president to also use the Facebook app from the printer 1 From select Advanced management 131 ...

Page 132: ...ere the settings cannot be changed this function cannot be selected Some models do not support this function To check whether your model supports this function see Models that Support Security Codes 4 Set up Security code If there are users who have not set up a Security code a screen appears for checking whether to send an e mail prompting those users to set up a Security code 132 ...

Page 133: ...ication e mail select Cancel Important The following character restriction applies to Security code entries Up to 8 alphanumeric characters The Security code change process ends and the change completion message appears In the message screen select OK to return to the main screen 5 Select Cloud from the printer s home screen 6 In Switch user screen select user 133 ...

Page 134: ...from My account and then Log in 8 Select Facebook app Only the president will be able to use the Facebook app from the printer Limiting Printers That Individual Users Can Use As an example this section describes the procedure for setting up one printer for the president and another printer for all users 134 ...

Page 135: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 Select Settings for the group containing all users 135 ...

Page 136: ...t screen select Close Important If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups the user can still use that app or printer if the one of the other groups allows it Only the printer that was set can be used by all users 136 ...

Page 137: ...he MAXIFY series you can set a Security code We recommend that you set a Security code to prevent other users from using your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 137 ...

Page 138: ...to the registered e mail address and access the URL 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends and the main screen of Canon Inkjet Cloud Printing Center appears Note If you select Cancel the printer selection status does not change and the main...

Page 139: ...onitor 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends and the main screen of Canon Inkjet Cloud Printing Center appears Note If you select Cancel the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center...

Page 140: ...ser addition procedure and the user privileges Adding a user 1 On the service screen select Manage users from 2 Select Add user Note When you select Add user the service first checks whether the maximum number of users has been reached If new users can be added the user registration screen appears 140 ...

Page 141: ...u enter an e mail address that is already registered you will receive notification that the address is registered To specify another e mail address follow the displayed instructions 4 Access the URL reported in the e mail The procedure that follows describes what to do if you receive a notification e mail 5 Read the terms displayed in the License agreement and Privacy statement screens If you agre...

Page 142: ...ssword into Password and Password Confirmation and select Next Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 7 Enter Nickname Enter any user name that you want to use 142 ...

Page 143: ...e 8 Specify the Time zone setting and select Done Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The main registration is complete and a registration completion e...

Page 144: ...on about the functions that each user can use refer to the Canon Inkjet Cloud Printing Center window If you are using MAXIFY Cloud Link from the printer select Multiuser mode in the Mng printer screen to set the printer to Multiuser mode Each user can then start an app and print documents Note If you have not set your own Security code select Multiuser mode to display the Security code setup scree...

Page 145: ...egistered app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unr...

Page 146: ... LAN and the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If printing does not start even after you wait awhile go to the printer s home screen and select Setup Web service inquiry If your model has monochrome LCD monitor Check that the printer is connected to the Internet Check that the printer is connected to a LAN and the LAN...

Page 147: ...nkjet Cloud Printing Center services If your model has color LCD monitor On the printer s Home screen select Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service to delete the service registration If your model has monochrome LCD monitor On the printer operation panel select the Setup button and then select Web service setup Connection setup ...

Page 148: ...e Canon PRINT Inkjet SELPHY to easily print photos saved on a smartphone or tablet wirelessly You can also receive scanned data PDForJPEG directly on a smartphone or tablet without using a computer Canon PRINT Inkjet SELPHY can be downloaded from App Store and Google Play 148 ...

Page 149: ...jsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage enviro...

Page 150: ...illa Firefox 33 0 or later 1 Check machine s IP address and serial number Print the network setting information to check the machine s IP address and serial number by following the steps below 1 Make sure machine is turned on 2 Load two sheets of A4 or Letter sized plain paper 3 Select Setup on HOME screen LCD and Operation Panel The menu screen is displayed 4 Select Device settings and press OK b...

Page 151: ...e the web browser 3 Select Log on to check printer status and change printer settings The Admin password authentication screen is displayed Important Before the Admin password authentication screen is displayed a message to warn you that the identification information is not verified may be displayed You can set not to display a message by specifying the SSL TLS settings of certificate for encrypt...

Page 152: ...connection setup This function allows you to register to Google Cloud Print or IJ Cloud Printing Center or delete a registration Security This function allows you to specify the administrator password and SSL TLS settings of certificate for encrypted communication Important The password is specified to the machine serial number at the time of purchase For the password refer to Administrator Passwo...

Page 153: ...eck version information Language selection This function allows you to change the language on the display Manual Online This function displays the Online Manual 6 When you finish checking printer status and changing printer settings select Log off 7 Close web browser 153 ...

Page 154: ...ding Plain Paper Photo Paper Loading Envelopes Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach Attach the Document Cover Replacing Ink Replacing Ink Checking Ink Status 154 ...

Page 155: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 155 ...

Page 156: ...pes You Can Use 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after c...

Page 157: ... to slide both paper guides all the way out 5 Load the paper in the center of the cassette WITH THE PRINT SIDE FACING DOWN Push the paper stack all the way to the back of the cassette Important Always load paper in the portrait orientation B Loading paper in the landscape orientation C can cause paper jams 157 ...

Page 158: ...aper guides too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark D Keep the paper stack height below the tabs E of the paper guides Load small size paper such as 4 x 6 10 x 15 cm by pushing it in all the way to the back of the cassette 158 ...

Page 159: ...n screen is displayed on the LCD 8 Select the size and type of the loaded paper in the cassette at Page size and Type then press the OK button If a message is displayed on the screen follow the directions in the message to complete registration Paper Settings 9 Extend the paper support F then open the output tray extension G 10 Open the paper output tray H gently then extend the paper output suppo...

Page 160: ...pen the paper output tray when printing If not open the machine cannot start printing Note When printing select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 160 ...

Page 161: ...with a double flap Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction fl...

Page 162: ...de both paper guides all the way out 5 Load the envelopes in the center of the cassette WITH THE ADDRESS SIDE FACING DOWN The folded flap of the envelope will be faced up on the left side B Rear side C Address side Push the envelopes all the way to the back of the cassette Up to 5 envelopes can be loaded at once 162 ...

Page 163: ... properly Note Do not load envelopes higher than the load limit mark D Keep the envelope stack height below the tabs E of the paper guides 7 Holding the right tab on the front cover push the cassette back until the arrow on the front cover is aligned with the arrow on the machine After pushing the cassette back the paper information registration screen is displayed on the LCD 163 ...

Page 164: ...ed envelopes in the cassette at Page size and Type then press the OK button Paper Settings 9 Extend the paper support F then open the output tray extension G 10 Open the paper output tray H gently then extend the paper output support I 164 ...

Page 165: ...ure to open the paper output tray when printing If not open the machine cannot start printing Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 165 ...

Page 166: ...Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach Attach the Document Cover 166 ...

Page 167: ...iginal on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break 3 Close the document cover gently Important After loading the original on the platen glass be sure...

Page 168: ...n size to scan originals With a software application on a computer scan text documents magazines or newspapers select a standard size A4 Letter etc to scan originals Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass and align it with the alignment mark Portions placed on the diagonally striped area cannot be scanned Important The machine cannot scan the striped area A 0 04 i...

Page 169: ...ize to scan two or more originals Scan two or more printed photos postcards or business cards with a software application on a computer Place the originals WITH THE SIDE TO SCAN FACING DOWN Allow 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen glass and the originals and between the originals Portions placed on the diagonally striped area cannot be scanned You c...

Page 170: ... Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm Note When loading a thick original such as a book on the platen glass you can load it by removing the document cover from the machine How to Detach Attach the Document Cover 170 ...

Page 171: ...ng the document cover Hold up the document cover vertically and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the document cover vertically as illustrated below 171 ...

Page 172: ...Replacing Ink Replacing Ink Checking Ink Status 172 ...

Page 173: ...ecautionary notes on handling ink tanks see Notes on ink tanks Replacing Procedure When you need to replace an ink tank follow the procedure below 1 Make sure that the power is turned on 2 Open the front cover 3 Open the operation panel A then open the paper output tray B Open the operation panel A until it stops The print head holder C moves to the replacement position Caution Do not hold the pri...

Page 174: ...he tab D and lift the ink tank to remove Important Do not touch other parts besides the ink tanks Handle the ink tank carefully to avoid staining of clothing or the surrounding area Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables Note Do not remove two or more ink tanks at the same time Be sure to replace ink tanks one by one when replacing ...

Page 175: ...range tape remains on the Y shape air hole G ink may splash or the machine may not print properly 6 Hold the ink tank with the orange protective cap H pointing up while being careful not to block the Y shape air hole G 7 Lift up the tab on the orange protective cap H to remove it off GENTLY 175 ...

Page 176: ...gulations regarding disposal of consumables 8 Insert the front end of the ink tank into the print head at a slant Make sure that the position of the ink tank matches the label 9 Press on the top of the ink tank until the ink tank snaps firmly into place Make sure that the ink lamp lights up Important You cannot print if the ink tank is installed in the wrong position Be sure to install the ink tan...

Page 177: ...similar symptoms align the print head Notes on ink tanks Important If you remove an ink tank replace it immediately Do not leave the machine with the ink tank removed Use a new ink tank for replacement Installing a used ink tank may cause the nozzles to clog Furthermore with such an ink tank the machine will not be able to inform you when to replace the ink tank properly Once an ink tank has been ...

Page 178: ...When an ink tank is out of ink replace it immediately with a new one Ink Tips 178 ...

Page 179: ...Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen Checking the Ink Status from Your Computer Windows Checking the Ink Status from Your Computer Mac OS 179 ...

Page 180: ...e resulting print quality may not be satisfactory if printing is continued under this condition Note The above screen shows estimated ink levels Selecting Ink number displays the Ink number screen for checking ink numbers Selecting Print number on this screen enables you to print ink numbers Selecting Order ink now also displays the QR code for accessing the ink purchasing site Cost of connecting ...

Page 181: ...g print quality may not be satisfactory if printing is continued under this condition Flashing fast at around 1 second intervals Repeats The ink tank is installed in the wrong position Or The ink has run out Make sure that the ink tank is installed in the correct position as indicated by the label on the print head holder If the position is correct but the lamp flashes there has been an error and ...

Page 182: ...amp is still off after reinstalling the ink tank there has been an error and the machine cannot print Check the error message displayed on the LCD Message Appears Note You can also check the ink status on the computer screen Checking the Ink Status from Your Computer Windows Checking the Ink Status from Your Computer Mac OS 182 ...

Page 183: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 183 ...

Page 184: ...f Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 184 ...

Page 185: ... off take appropriate action Checking the Ink Status with the Ink Lamps Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data Windows Changing the Print Quality and Correcting Image Data Mac OS When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the machine Printing the Nozzle...

Page 186: ...int Heads Windows Cleaning the Print Heads Mac OS Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the ...

Page 187: ...etter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Page size and Plain paper for Type then press the OK button If a message is displayed on the screen follow the directions in the message to complete registration 3 Open the paper output tray gently 4 Select Setup on the HOME screen LCD an...

Page 188: ...nfirmation screen will appear 7 Select Yes then press the OK button The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD 8 Examine the nozzle check pattern 188 ...

Page 189: ...aks B Lines are missing Horizontal white streaks are present E Number of sheets printed so far 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen For A no missing lines or no horizontal white streaks in both the pattern C and pattern D The cleaning is not required Select All A then press the OK button Confirm the message then press the OK button The ...

Page 190: ...ing is required Select Also B then press the OK button Select Yes on the cleaning confirmation screen then press the OK button The machine starts cleaning the print head Cleaning the Print Head Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern 190 ...

Page 191: ...r Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Page size and Plain paper for Type then press the OK button If a message is displayed on the screen follow the directions in the message to complete registration 3 Open the paper output tray gently 4 Select Setup on the HOME screen LCD...

Page 192: ... completes the cleaning of the print head This takes about 1 minute The pattern print confirmation screen will appear 8 Select Yes then press the OK button The nozzle check pattern will be printed 9 Examine the nozzle check pattern Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 192 ...

Page 193: ... sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Page size and Plain paper for Type then press the OK button If a message is displayed on the screen follow the directions in the message to complete registration 3 Open the paper output tray gently 4 Select Setup on the HOME screen LCD and Ope...

Page 194: ...l appear 8 Select Yes then press the OK button The nozzle check pattern will be printed 9 When the completion message appears press the OK button 10 Examine the nozzle check pattern If a particular color is not printed properly replace the ink tank of that color If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolv...

Page 195: ...t the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Page size and Plain paper for Type then press the OK button If a message is displayed on the screen follow the directions in the message to complete registration 3 Open the paper output tr...

Page 196: ...stained or wrinkled it may not be scanned properly 8 When the message Did the patterns print correctly appears confirm that the pattern is printed correctly select Yes then press the OK button 9 Confirm the message then load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the s...

Page 197: ...the OK button to release the error then take appropriate action Message Appears 11 When the completion message appears press the OK button Remove the print head alignment sheet on the platen glass Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually from the computer Aligning the Print Head Position ...

Page 198: ...Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Aligning the Print Head Aligning the Print Head Position Printing a Nozzle Check Pattern 198 ...

Page 199: ...r is on and then click Execute Print head cleaning starts Important Do not close the paper output tray until the cleaning is complete 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the...

Page 200: ...dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there i...

Page 201: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 201 ...

Page 202: ...t Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 6 Load paper in the printer Load two sheets of A4 size or Letter size plain paper into the cassette Note If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper Settings For details about the...

Page 203: ...that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the operation panel while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxe...

Page 204: ... noticeable horizontal stripes B Most noticeable horizontal stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 204 ...

Page 205: ...tte paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper Settings For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size...

Page 206: ...Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning 206 ...

Page 207: ... before cleaning the machine Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the mach...

Page 208: ...e problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine Use a soft clean lint free and dry cloth Wipe the platen glass A and the inner side of the document cover white sheet B gently Make sure not to leave any r...

Page 209: ...Maintenance then press the OK button The Maintenance screen will appear 4 Select Roller cleaning then press the OK button The confirmation screen will appear 5 Select Yes then press the OK button 6 Follow the message to remove any paper from the cassette then push it back 7 Press the OK button The paper feed roller will rotate as it is cleaned without paper 8 Make sure that the paper feed roller h...

Page 210: ...11 When the completion message appears press the OK button If the problem is not resolved after cleaning the paper feed roller contact the service center 210 ...

Page 211: ...en LCD and Operation Panel The setup menu screen will appear 3 Select Maintenance then press the OK button The Maintenance screen will appear 4 Select Bottom plate cleaning then press the OK button The confirmation screen will appear 5 Select Yes then press the OK button 6 Follow the message to remove any paper from the cassette then press the OK button 7 Fold a single sheet of A4 or Letter sized ...

Page 212: ...s of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 11 When the completion message appears press the OK button Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the machine may be stained Wipe off any ink from the protrusions using a cotton sw...

Page 213: ...m Operation Panel Network Connection Network Connection Tips Network Communication Windows Checking and Changing Network Settings IJ Network Tool Network Connection IJ Network Tool Other Screens Network Communication Tips Network Communication Mac OS Checking and Changing Network Settings Network Communication Tips Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Befor...

Page 214: ...Keeping Print Quality High Transporting Your Printer Legal Restrictions on Scanning Copying Specifications 214 ...

Page 215: ...Safety Safety Precautions Regulatory Information 215 ...

Page 216: ...o the Specification Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When loading a thick book o...

Page 217: ...e determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV...

Page 218: ... exception des extrémités mains poignets pieds et chevilles Only for European Union and EEA Norway Iceland and Liechtenstein This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and national legislation This product should be handed over to a designated collection point e g on an authorized one for one basis when you ...

Page 219: ...f the product is not used for a time the device switches to its Power Save Mode The devices consume less power Watt in these modes If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode please consider that this device may then only switch to a lower energy level after a longer period of time or not at all Canon does not recommend extending the Activ...

Page 220: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel 220 ...

Page 221: ...Main Components Front View Rear View Inside View Operation Panel 221 ...

Page 222: ...e paper stack 4 cassette Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 5 front cover Open and pull out to load paper Also open when printing 6 paper support Extend to load paper in the cassette 7 output tray extension Open to support ejected paper 8 pap...

Page 223: ... 10 platen glass Load an original here 223 ...

Page 224: ...ord connector Plug in the supplied power cord 3 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 224 ...

Page 225: ...nk lamps Lights or flashes to indicate the ink tank status Checking the Ink Status with the Ink Lamps 2 print head holder The print head is pre installed Note For details on replacing an ink tank see Replacing Ink 225 ...

Page 226: ... the operational status 4 Black button Starts black white copying scanning etc 5 Color button Starts color copying scanning etc 6 Stop button Cancels operation when print copy or scan job is in progress 7 Alarm lamp Lights or flashes when an error occurs 8 and buttons Used to select a menu or setting item LCD and Operation Panel 9 OK button Finalizes the selection of a menu or setting item This bu...

Page 227: ...Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 227 ...

Page 228: ...achine is on Note It may take a while for the machine to start printing immediately after you turn on the machine The LCD will turn off if the machine is not operated for about 5 minutes To restore the display press any button except the ON button or perform the print operation You cannot change the wait time before the LCD turns off 228 ...

Page 229: ...shes and an error message is displayed on the LCD see Message Appears You can set the machine to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default From the machine ECO settings From the computer Managing the Printer Power Windows Managing the Printer Power Mac OS Turning off the machine...

Page 230: ... off Note You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval This feature is set to on by default From the machine ECO settings From the computer Managing the Printer Power Windows Managing the Printer Power Mac OS 230 ...

Page 231: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock 231 ...

Page 232: ...at the POWER lamp is off Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the machine off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 232 ...

Page 233: ...o select an item or option then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Using the Function Buttons Function menu F will appear when required at the bottom of the LCD screen To use a function in a function menu press the corresponding Function button G H or I The number of function menus and their options vary depending on the scr...

Page 234: ...screen for selecting destinations to save or forward the scanned photo data will appear Press the center Function button H The document setting screen will appear Press the right Function button I to select Scan settings The scan settings screen will appear 234 ...

Page 235: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel 235 ...

Page 236: ...Printer Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 236 ...

Page 237: ...ta being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is di...

Page 238: ...om Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the ...

Page 239: ...not be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is del...

Page 240: ...there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the comput...

Page 241: ...from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed 241 ...

Page 242: ...et mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quiet mode will not function Important You can s...

Page 243: ...Note The effects of the quiet mode may be less depending on the print quality settings 243 ...

Page 244: ...n heads manually Usually the Print Head Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Preven...

Page 245: ...ct this check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait ti...

Page 246: ...peration Panel Changing Settings from Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Cassette settings Reset setting ECO settings Quiet setting 246 ...

Page 247: ...e 1 Make sure machine is turned on 2 Select Setup on HOME screen LCD and Operation Panel 3 Select Device settings and press OK button The Device settings screen is displayed 4 Use button to select setting item and press OK button The setting screen for the selected item is displayed 5 Use button to select menu and press OK button 6 Use button to select setting item and press OK button 247 ...

Page 248: ...gs Language selection Firmware update Cassette settings Reset setting Note You can use the machine considering the environment such as setting 2 sided printing as default or enabling the machine to turn on off automatically ECO settings You can reduce the operating noise when printing at night Quiet setting 248 ...

Page 249: ...orderless is selected for Border when copying printed photos Note If printouts contain margins even though you are printing in Borderless specifying Extended amount Large for this setting may help solve the problem Prevent paper double feed Select ON to prevent double feed of plain paper Important Select ON only when double feed of plain paper occurs Adjust horizontal print position Adjusts the pr...

Page 250: ...LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS PIN code metho...

Page 251: ...XXXXXXXXX 16 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters XX represents alphanumeric characters Direct connection setting list The list of direct connection settings of this machine is displayed on the LCD The following setting items are displayed Items Setting Connection Active Inactive...

Page 252: ...n the machine s network setting is printed out Printing Network Settings Important The network settings printout contains important information about your network Handle it with care Other settings Important You cannot select the items below when Disable LAN is selected for Change LAN Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the s...

Page 253: ...sables the LPR setting PictBridge communication Setting items for printing from a PictBridge Wireless LAN compliant device Enable disable communication Selecting Enable allows you to print from a PictBridge Wireless LAN compliant device Timeout setting Specifies the timeout length Direct connection settings Setting items are available when you connect a wireless communication device such as a smar...

Page 254: ...Using Machine with Direct Connection 254 ...

Page 255: ... printer usage information to Canon server Energy saving settings Allows you to turn on off the machine automatically to save electricity Auto power off Specifies the length of time to turn off the machine automatically when no operation is made or no printing data is sent to the machine Auto power on Selecting ON enables the machine to turn on automatically when a scanning command from a computer...

Page 256: ...orm PictBridge Wireless LAN settings from the machine set Paper type to Default on the PictBridge Wireless LAN compliant device 3 Print qlty Print quality Select the print quality when printing directly from a PictBridge Wireless LAN compliant device 4 Border Bordered Borderless print Select the bordered borderless layout When you perform PictBridge Wireless LAN settings from the machine set Layou...

Page 257: ... are printed without correction 6 Red EyeCorrection Select ON to correct red eyes in portraits caused by flash photography Depending on the type of the photo red eyes may not be corrected or parts other than the eyes may be corrected 257 ...

Page 258: ...Language selection Changes the language for messages and menus on the LCD 258 ...

Page 259: ...ware update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the LCD press the OK button and try again after a while Check current version You can check the current firmware version Update notification setting When ON is selected and the firmware update is available the screen to ...

Page 260: ...apply the registered settings to copying For more on the combination of paper settings you can specify by the printer driver or on the LCD For Windows Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the P...

Page 261: ...ype back to the default Device info sending setting only Sets only the device information sending settings back to the default Reset all Sets all settings you made to the machine back to the default The administrator password specified for the machine is set to the default setting Note You cannot set the following setting items back to the default The language displayed on the LCD The current posi...

Page 262: ...3 Select Two sided printing setting and press OK button 4 Use button to change setting item use button to change setting and then use OK button to confirm selection 1 Copy Sets two sided copying as a default 2 Template print Sets two sided printing of template forms on the machine as a default Note When duplex printing is selected the icon is displayed on each menu of the HOME screen or on the set...

Page 263: ...ange setting and then use OK button to confirm selection 1 Auto power off Specifies the length of time to turn the machine off automatically when no operation is made or no printing data is sent to the machine 2 Auto power on Selecting ON enables the machine to turn on automatically when a scanning command from a computer or printing data is sent to the machine 263 ...

Page 264: ...duce the operating noise while printing is in progress Important Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the machine s setting Furthermore certain noise such as when the machine is preparing for printing is not reduced Note You can set the quiet mode from the operation panel of the machine or the printer drive...

Page 265: ...Network Connection Network Connection Tips 265 ...

Page 266: ...lt Network Settings Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings 266 ...

Page 267: ...able PictBridge communication Enable XX represents alphanumeric characters Default value depends on machine To check value use operation panel LAN settings Direct Connection Defaults Item Default SSID Identifier for direct connection DIRECT xxXX MG5700series 1 Password YYYYYYYYYY 2 Wireless LAN security WPA2 PSK AES Direct connection device name ZZZZZZ MG5700series 3 Connection request confirmatio...

Page 268: ... OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the followi...

Page 269: ...mputer to connect to the machine on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the machine via LAN or to change from USB to LAN connection follow the instructions on the Canon website 269 ...

Page 270: ...select Confirm LAN settings and press OK button 7 Use button to select Print LAN details and press OK button 8 Use button to select Yes and press OK button to start printing The machine starts printing network settings information The printed network settings information is as follows Item Description Setting Product Information Product information Product Name Product name XXXXXXXX ROM Version RO...

Page 271: ...efault gateway XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPsec 3 IPsec setting Active Security Protocol 3 Security method ESP ESP AH AH Direct Connection Direct connection Enable Disable Connection Connection status Active Inactive SSID SSID Direct Connection SSID Password Password Direct Connection password 10 alphanumeric characters Channel Channel 3 Encryption Encryption method AES Authentication...

Page 272: ...le Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters PictBridge Commun PictBridge communication Enable Disable DNS Server Obtain DNS server address automatically Auto Manual Primary Server Primary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy server setting Enable Disable Proxy Address Proxy...

Page 273: ...Network Communication Windows Checking and Changing Network Settings IJ Network Tool Network Connection IJ Network Tool Other Screens Network Communication Tips 273 ...

Page 274: ...AN Sheet Changing WEP Detailed Settings Changing WPA WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network Settings Viewing Modified Settings 274 ...

Page 275: ... it does not support Fast User Switching We recommend you exit IJ Network Tool before switching users Starting up IJ Network Tool 1 Start up IJ Network Tool as shown below In Windows 8 1 or Windows 8 select IJ Network Tool on the Start screen to start IJ Network Tool If IJ Network Tool is not displayed on the Start screen select the Search charm and search for IJ Network Tool In Windows 7 Windows ...

Page 276: ...settings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on Settings menu 4 Click Wireless LAN tab The Wireless LAN sheet is displayed For more on the Wireless LAN sheet see Wireless ...

Page 277: ...ncryption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Specify a value appropriate ...

Page 278: ...ter with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on Settings menu 4 Click Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change or check settings When changing the password WEP key the same change must be made to the password WEP key of t...

Page 279: ...ant to specify the method manually select Open System or Shared Key according to the setting of the wireless router 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer Note Changing the network settings with the USB cable tempo...

Page 280: ...le screenshots in this section refer to the WPA detailed settings 1 Start up IJ Network Tool 2 Select printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on Settings menu 4 Click Wireless LAN tab 5 Select Use WPA WPA2 in Encryption Method and click ...

Page 281: ...o not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer The dynamic encryption method is selected from either TKIP basic encryption or AES secure encryption automatically Important If Auto is not displayed on Dynamic Encryption Type select either TKIP Basic Encryption or AES Secure Encryption 9 Click Finish 281 ...

Page 282: ...ption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer 282 ...

Page 283: ...menu 4 Click Wired LAN tab The Wired LAN sheet is displayed For more on the Wired LAN sheet see Wired LAN Sheet 5 Change or check settings Set the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are sent to the printer If you click...

Page 284: ...tings To use an administrator password select the Use admin password check box and enter a password Important The password should consist of 4 to 32 alphanumeric characters The password is case sensitive Do not forget the password you set If you forget the administrator password you specified initialize the printer to return the password to the default setting 6 Click OK A screen is displayed aski...

Page 285: ...tion performance 1 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 2 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure connection performance in detail click Advanced Measurement The...

Page 286: ...ess router are located within the wireless connectivity range with no obstacles between them Check if the distance between the printer and the wireless router is not too far If they are too far move them closer together within 164 ft 50 m Check that there is no barrier or obstacle between the printer and the wireless router In general connection performance decreases for communications through wal...

Page 287: ...rs Check that the printer and the wireless router face each other Connection performance may depend on the orientations of the wireless devices Replace the wireless router and the printer in another direction to achieve the best performance Check whether other computers are not accessing the printer If appears in the result of the measurement check whether other computers are not accessing the pri...

Page 288: ... Settings menu The Direct Connection Setup of the Printer screen is displayed 3 Check displayed message and click Next 4 If User Account Control screen is displayed click Yes The Select Printer screen is displayed Note If only one printer is available for changing the settings the Direct Connection Setup of the Printer screen is displayed In this case go to step 6 5 Select printer from the Select ...

Page 289: ...tings from the screen above you can update the SSID access point name and password at the same time using the operation panel You cannot change the encryption method For details search for UG500 UG501 on your printer s Online Manual and see the instructions shown 7 Click Settings The setting information is sent to the printer 289 ...

Page 290: ... is displayed 4 Click Initialize 5 When confirmation screen is displayed click Yes The network settings of the printer are initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so use the Setup CD ROM or follow the instructions on the Canon website to perform setup ...

Page 291: ...s The Confirmation screen is displayed after you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for checking the modified settings 291 ...

Page 292: ...reen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen 292 ...

Page 293: ...tton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When Printer Driver Is Not Associated with Port If Not Found is displayed for the status check the followings The wireless router is turned on When using wired LAN the LAN cable...

Page 294: ...from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to check the printer connection status and wireless communication status In the direct connection access point mode this item is grayed out and you cannot check the printer connection status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Ne...

Page 295: ...omatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Configuration in the Canon IJ Network Tool screen Enable switch printer fun...

Page 296: ...en to return the network settings of the printer to factory default and to mount the card slot as the network drive Maintenance Screen Set up printer s direct connection You can change or check the direct connection access point mode settings Changing Settings in Direct Connection 4 Help menu Instructions Displays this guide About Displays the version of IJ Network Tool 296 ...

Page 297: ...Click the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This function is not available depending on the printer you are using For more on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet 297 ...

Page 298: ...ets to the printer using it as an access point wireless router Note When Direct Connection is displayed on Network Type you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet You can change or check the settings from Set up printer s direct connection on the Settings menu when you use the printer with the direct connection access point mode Changing Settings in Direct...

Page 299: ... than WEP If a WPA WPA2 key has not been set the Authentication Type Confirmation screen is displayed automatically To change WPA WPA2 settings set before click Configuration to display the WPA WPA2 Details screen Changing WPA WPA2 Detailed Settings 5 Configuration The detailed settings screen is displayed The WEP or the WPA WPA2 key selected in Encryption Method can be checked and changed For mor...

Page 300: ...ch as your personal information to a third party Note Signal strength is displayed as follows Good Fair Poor Type of encryption is displayed as follows Blank No encryption WEP WEP is set WPA WPA2 WPA WPA2 is set 2 Update Click to update the list of wireless routers when your target wireless router is not detected If the target wireless router is set to the stealth mode click Cancel to return to th...

Page 301: ...ls screen appears if the selected wireless router is encrypted In this case configure the details to use the same encryption settings set to the wireless router Wireless routers that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured 301 ...

Page 302: ... number of characters and character type that can be entered differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the wireless router 5 Authentication Select...

Page 303: ...reen differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 303 ...

Page 304: ... the printer you are using Type of authentication used for client authentication is displayed 1 Authentication Type Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase 304 ...

Page 305: ...ase set to the wireless router The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer 2 Dynamic Encryption Type The dynamic encryption method is selected from either TKIP basic encryption or AES secure encrypti...

Page 306: ...tup Information Confirmation Screen Note This function is not available depending on the printer you are using Displays the settings used for client authentication Check the settings and click Finish 306 ...

Page 307: ...dress of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you w...

Page 308: ...reen 1 Use admin password Sets an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation Important If you forget the administrator password you specified initialize the printer to return the password to the defau...

Page 309: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 309 ...

Page 310: ...reen 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses Co...

Page 311: ...s and any comments 3 Edit The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the network Important Add the MAC addr...

Page 312: ...hows the registered IP addresses and any comments 3 Edit The Edit Accessible IP Address screen is displayed to edit the settings selected in Accessible IP Addresses Edit Accessible IP Address Screen Add Accessible IP Address Screen 4 Add The Add Accessible IP Address screen is displayed to register the IP address of a computer or a network device from which to access the printer over the network I...

Page 313: ...5 Delete Deletes the selected IP address from the list 313 ...

Page 314: ... example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them 314 ...

Page 315: ... Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address in the range of addresses of the comput...

Page 316: ...Tool Other Screens Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 316 ...

Page 317: ...tton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When Printer Driver Is Not Associated with Port If Not Found is displayed for the status check the followings The wireless router is turned on When using wired LAN the LAN cable...

Page 318: ...from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to check the printer connection status and wireless communication status In the direct connection access point mode this item is grayed out and you cannot check the printer connection status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Ne...

Page 319: ...omatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Configuration in the Canon IJ Network Tool screen Enable switch printer fun...

Page 320: ...en to return the network settings of the printer to factory default and to mount the card slot as the network drive Maintenance Screen Set up printer s direct connection You can change or check the direct connection access point mode settings Changing Settings in Direct Connection 4 Help menu Instructions Displays this guide About Displays the version of IJ Network Tool 320 ...

Page 321: ...he device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the wireless router or between the printer and the...

Page 322: ...nnection performance measurement Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 322 ...

Page 323: ...he printer and the wireless router Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and wireless router as instructed to improve the performance 323 ...

Page 324: ...settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so use the Setup CD ROM or follow the instructions on the Canon website to perform setup 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using Status ...

Page 325: ...n Network Setup of the Card Slot Screen Setup Failed Screen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool enable the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Up...

Page 326: ...to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked 326 ...

Page 327: ...e You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association 327 ...

Page 328: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 328 ...

Page 329: ...Network Communication Tips Using Card Slot over Network When Printer Driver Is Not Associated with Port Technical Terms Restrictions Firewall 329 ...

Page 330: ...ng Card Slot as Network Drive Restrictions on Card Slot Use over Network Mounting Card Slot as Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert memory card into card slot 2 Start up IJ Network Tool 3 Select machine in Printers 4 Select Maintenance on Settings menu 5 Click Setup 6 Specify drive lette...

Page 331: ...le only from a USB connected computer you cannot access the network drive of the card slot On the other hand when you enable it to be writable only from a LAN connected computer the card slot is not detected via USB Make sure the card slot setting is selected properly according to your connection method To read files from a memory card via USB and over a network disable the function to write files...

Page 332: ... printer driver follow the procedure below 1 Start up IJ Network Tool 2 Select printer displayed as No Driver on Name 3 Select Associate Port on Settings menu The Associate Port screen is displayed 4 Select printer to associate with port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to associate with a created po...

Page 333: ...ication occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This machine does not support ad hoc communication Admin Password Administrator password in IJ Network Tool to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It i...

Page 334: ... wireless router This machine supports channels 1 to 13 Channels 12 and 13 are not supported depending on the country or region of purchase Note that the number of channels that can be used for your wireless LAN varies depending on the region or country D Default Gateway A relay device to connect to another network such as a router or a computer Direct connection Access point mode The machine is u...

Page 335: ...nfluenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g Infrastructure Client computer and machine setup where all wireless communications pass through a wireless router IP Address A unique number with four parts separated by dots Every network ...

Page 336: ... It does not support bidirectional communication M MAC Address Also known as the physical address A unique and permanent hardware identifier that is assigned to network devices by its manufacturer MAC addresses are 48 bits long and are written as a hexadecimal number separated by colons i e 11 22 33 44 55 66 O Operation Status Indicates the status on whether the printer can be used P Proxy server ...

Page 337: ...ID set to the wireless router to detect it Subnet Mask IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP address A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically Example IP Address 192 168 127 123 Subnet Mask 255 255 255 0 Subnet Mask Address 192 168 127 0 T TCP...

Page 338: ...he following authentication methods PSK that can be used without an authentication server plus WPA 802 1x that do require an authentication server This machine supports WPA PSK Passphrase This encrypted key is used to perform WPA PSK authentication The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value WPA2 Security framework released by the Wi Fi Alli...

Page 339: ...PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push button on the hardware or through a simulated push button in the software 339 ...

Page 340: ...ms you should set a network key WEP or WPA WPA2 to the wireless router to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 340 ...

Page 341: ...function of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the net...

Page 342: ...timal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling a Print Job Keeping Print Quality High Transporting Your Printer 342 ...

Page 343: ...degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even when printing in black and white Why does the machine have two black ink tanks There are two kinds of black ink in the machine dye ink BK and pigment ink PGBK ...

Page 344: ...aper or performing borderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the cassette load paper WITH THE PRINT SIDE FACING DOWN Loading Paper Is the paper curled The curled paper causes paper jam Flatten the curle...

Page 345: ...s at optimal quality and paper suitable for documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try p...

Page 346: ...e has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the cassette paper information When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper settin...

Page 347: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 347 ...

Page 348: ...ss the ON button to turn off the power the machine caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the POWER lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the POWER lamp is not lit Print periodically Just as the tip of a felt...

Page 349: ...nsport of the machine have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that the POWER lamp is off and unplug the power cord Important Do not unplug the machine while the POWER lamp is lit or flashing as it may cause malfunction or damage to the machine making the machine unable to print 3 Re...

Page 350: ...Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyr...

Page 351: ...e 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environm...

Page 352: ...e maximum sampling rate based on ISO 14473 2 Increasing the scanning resolution will limit the maximum possible scanning area Gradation Input Output Gray 16 bit 8 bit Color 48 bit 24 bit RGB each 16 bit 8 bit Network Specifications Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth ...

Page 353: ...ay XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS Refer to the Canon web site for details on operation with iOS Android and Windows RT Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link An internet connection is required to use Easy WebPrint EX and all the Online Manual Windows Operation can only be guaranteed on a computer with Window...

Page 354: ...rce Manager bundled with the operating system Mac OS For Mac OS an internet connection is required during software installation In an in house network environment the 5222 port must be open Contact the network administrator for details Information in this guide is subject to change without notice 354 ...

Page 355: ...Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 355 ...

Page 356: ...pending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU ...

Page 357: ...s Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 14 00 inches 215 9 x 355 6 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machine Notes on Storing Paper Take out only the necessary number of paper from...

Page 358: ...WOP111 Approx 100 sheets Approx 50 sheets Canon Océ Office Colour Paper SAT213 Approx 80 sheets Approx 50 sheets Paper for printing photos Media Name Model No Cassette Photo Paper Pro Platinum PT 101 3 10 sheets A4 Letter and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Glossy Photo Paper Everyday Use GP 501 GP 601 3 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 601 3 10...

Page 359: ...tal conditions either very high or low temperature or humidity In such cases reduce the number of paper you load at a time to less than half 2 We recommend that you remove the previously printed paper or envelope from the paper output tray before continuously printing to avoid blurs and discoloration 3 When loading paper in stacks the print side may become marked as it is fed or paper may not feed...

Page 360: ...er weighing more than 28 lb 105 g m2 except for Canon genuine paper Plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is no...

Page 361: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 361 ...

Page 362: ...g Borderless Printing slight cropping may occur at the edges since the printed image is enlarged to fill the whole page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Perf...

Page 363: ...6 90 x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 70 inches 43 3 mm B 1 47 inches 37 4 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm 363 ...

Page 364: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 70 inches 43 3 mm B 1 47 inches 37 4 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 364 ...

Page 365: ...nting Area width x height Envelope DL 3 88 x 7 20 inches 98 8 x 183 0 mm Envelope Com 10 3 68 x 8 04 inches 93 5 x 204 3 mm Recommended printing area A 0 31 inch 8 0 mm B 1 14 inches 29 0 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 365 ...

Page 366: ...haracters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security...

Page 367: ...ding on the printer you are using For security reasons we recommend you change the password Note Use an OS or web browser below to use Remote UI iOS devices OS iOS 6 1 or later Browser Default browser of iOS device Mobile Safari Android devices OS Android 2 3 3 or later Browser Default browser of Android device browser or Chrome Mac OS devices OS Mac OS X v 10 6 or later Browser Safari 5 1 or late...

Page 368: ...rs four alphabets followed by five numbers Example Note The printer serial number is written on the warranty Depending on the printer you are using you can check the serial number by printing out the network setting information of the printer For more on printing search for NR044 on your printer s Online Manual and see the instructions shown 368 ...

Page 369: ...MG6730 MG6600 MG6500 MG6400 MG5700 No card slot MG5600 No card slot MG5500 No card slot MG3600 No card slot MG3500 No card slot MG2900 No card slot MG2500 No card slot MG2400 No card slot MX series MB series E series P series iP series iX series iB series PRO series Model name Using the card slot via a network MX series No card slot MB series No card slot E series No card slot P series No card slo...

Page 370: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 370 ...

Page 371: ... from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint enabled Printer with Mac 371 ...

Page 372: ... Software Windows Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 372 ...

Page 373: ...Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select High Standard or D...

Page 374: ...cument is printed with settings that match your purpose Important When you select the Always Print with Current Settings check box all settings specified on the Quick Setup Main and Page Setup tabs are saved and you can print with the same settings from the next time as well In the Commonly Used Settings window click Save to register the specified settings 374 ...

Page 375: ... an error may occur For instructions on what to do if an error occurs see Paper Settings For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 375 ...

Page 376: ...ered on the printer Canon Red Label Superior WOP111 Plain Paper Plain paper Canon Océ Office Colour Paper SAT213 Plain Paper Plain paper Canon genuine papers Photo Printing Media name Model No Media Type in the printer driver Cassette paper information registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II Plus Glossy II Photo Paper Pro Platinum PT 101 Photo Paper P...

Page 377: ...Canon genuine papers Original Products Media name Model No Media Type in the printer driver Cassette paper information registered on the printer Photo Stickers PS 101 Glossy Photo Paper Glossy 377 ...

Page 378: ...nter Printer Paper Size in the printer driver Cassette paper information registered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x7 13x18 Envelope Com 10 Envelope Com 10 Envelope DL Envelope DL Yougata 4 4 13 x9 25 Others Yougata 6 ...

Page 379: ...caled Printing Page Layout Printing Tiling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 379 ...

Page 380: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 381: ...r of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pag...

Page 382: ...re and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing is selected Print ...

Page 383: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 383 ...

Page 384: ...n you execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Borderless Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing is also selected only Stapling Side can be specified 384 ...

Page 385: ...without providing any margin around it set borderless printing The procedure for performing borderless printing is as follows You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the confirmation m...

Page 386: ...vailable When Envelope High Resolution Paper or T Shirt Transfers is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stains may form When the ratio of the height to the width differs from the image data a portion of the ...

Page 387: ...Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is printed in the correct position When Preview before printing is checked on the Main tab you can confirm whether there will be no margin before printing 387 ...

Page 388: ...er size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than the Page Size the page image will be enlarged The ...

Page 389: ...5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 389 ...

Page 390: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 391: ...printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 391 ...

Page 392: ...Note Selecting Scaled changes the printable area of the document 392 ...

Page 393: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 394: ...To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 394 ...

Page 395: ...ing poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Pa...

Page 396: ...pecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the page numbers Note You can also specify the print range by clicking the pages in the settings preview 5 Complete the setup Click O...

Page 397: ... select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 397 ...

Page 398: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 399: ...d each document page check the check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the document is automatically printed first on one side of a sheet of paper and then on the opposite side When the printing is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a media type other than Plain Paper is selec...

Page 400: ...ter driver setup window 2 Set automatic duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area When you perform duplex printing the print area of the document becomes slightly narrower than usual and the document may not fi...

Page 401: ...other stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execute print duplex printing will be started Performing Duplex Printing Manually You can perform the duplex printing manually 1 Open the printer driver setup window 2 Set duplex printing Check the Duplex ...

Page 402: ...ding to the message Then click Start Printing to print the opposite side Important When a media type other than Plain Paper is selected from the Media Type list on the Main tab Duplex Printing appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing and Stapling Side appear grayed out and are unavailable Duplex Printing ca...

Page 403: ...Related Topic Changing the Printer Operation Mode 403 ...

Page 404: ... you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer ...

Page 405: ... the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi transparent stamp on the document This function is available only when the XPS printer driver is used Stamp first page only To print the stamp only on the first page check this check box 5 Complete the s...

Page 406: ...lick OK on the Page Setup tab When you execute print the data is printed with the specified background Important When Borderless is selected the Stamp Background Stamp button appears grayed out and is unavailable Note The stamp and background are not printed on blank sheets inserted with the Insert blank page function of booklet printing Related Topics Registering a Stamp Registering Image Data to...

Page 407: ...ary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used 3 Click Define St...

Page 408: ...eType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can also select Custom from the Position list and specify coordinates for X Position and Y Position You can also change the stamp position b...

Page 409: ...overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears in the Stamp list Deleting an Unnecessary Stamp 1 Click Define Stamp in the Stamp Background Stamp dialog...

Page 410: ...sting background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and Background canno...

Page 411: ...tens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message appears Note Spaces tabs and returns cannot be entered at the beginning or end of a title 7 Complete the setup Click OK then it returns t...

Page 412: ...K then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of the background you want to delete from the Backgrounds list on the Save settings tab and then click Dele...

Page 413: ...ect the paper size When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation 6 Select the print quality Select High or Standard that matches your purpose for Print Quality 7 Complete the setup Click OK When you exe...

Page 414: ...isplay Guide Message of the Option menu to enable the setting Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the...

Page 415: ... on the address side or the message side For details about the cassette paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 5 Select the paper size For Printer Paper Size select Hagaki 100x148mm or Hagaki 2 200x148mm Important Ret...

Page 416: ...essage again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and click Star...

Page 417: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 418: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 419: ...on the size of the specified user defined media For information about printable sizes for user defined media see Media Types You Can Use Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings For details about the cassette paper information to be re...

Page 420: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 421: ...ed document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Documents and select the appropriate item You can also click and drag a print document to change the print sequence To change the sequence of the ...

Page 422: ... preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print History on the File menu to enable the setting the document printed from the preview is saved and you can reprint the document with the same settings 1 Displaying the print h...

Page 423: ...ection Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 423 ...

Page 424: ...ustom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Re...

Page 425: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 425 ...

Page 426: ... Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printing function to print Adobe RGB data conv...

Page 427: ...e an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment O...

Page 428: ...ecial Canon paper in an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on th...

Page 429: ...sed There are two typical printing methods Check the color space sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using Canon Digital Photo Color The printer prints data...

Page 430: ...er driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brightness Inten...

Page 431: ...Adjusting Intensity Adjusting Contrast 431 ...

Page 432: ... application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself or one for special Canon paper be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Open the p...

Page 433: ...2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for Color Correction 4 For Input Profile select Standard Important When the application software specifies an input profile the input profile setting of the printer driver b...

Page 434: ...a Although the color and color balance of the white spots change you may not be able to get the desired output results because of the profile combination Important Depending on the media type you may obtain the same print results even when you change the Rendering Intent setting When Windows XP SP2 or Windows XP SP3 is used this function is disabled 6 Set the other items If necessary click Color A...

Page 435: ...otation corresponds to the following media type GL Photo Paper Plus Glossy II PT Photo Paper Pro Platinum SG LU Photo Paper Plus Semi gloss Photo Paper Pro Luster MP Matte Photo Paper 3 is the print quality The print quality is divided into 5 levels ranging from high speed to high quality As the number decreases the print quality becomes higher This value corresponds to the slider bar position in ...

Page 436: ...he case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1...

Page 437: ...view on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Lev...

Page 438: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 439: ...ble Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variat...

Page 440: ...lect OK and then execute printing The printer then prints a pattern in which the color balance that you set is the center value 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the bottom of that image into the Cyan Magenta and Yellow fields on the Color Adjustment tab Clear the Print a pattern for col...

Page 441: ...he following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless When the Grayscale Printing check box on the Main tab is checked Cyan Magenta and Yellow...

Page 442: ...ghtness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Specif...

Page 443: ... the Main tab When you execute print the data is printed at the specified brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 443 ...

Page 444: ... then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brighte...

Page 445: ... the adjusted intensity Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 445 ...

Page 446: ... choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust the contrast Moving the Contrast slider to the right increases the contras...

Page 447: ... is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Intensity Contrast Using Sample Patterns Printer Driver 447 ...

Page 448: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 449: ...p tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the size of Medium and Sma...

Page 450: ...ch the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK 450 ...

Page 451: ... pattern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless Depending on your...

Page 452: ...ver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 452 ...

Page 453: ...XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Specifying t...

Page 454: ...ead cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 8 1 or Windows 8 from the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows Vista select the Start menu Control Panel Hardware...

Page 455: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 456: ...mation displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink amount occurs a notification icon is displayed at the top of the image in the Ink Details dialog box In such cases take the appropriate action as d...

Page 457: ...der and number of pages You can also change the media type settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Reprinting fr...

Page 458: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 459: ...ment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided print jobs If image data is not printed correctly display the Print Op...

Page 460: ...g box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 460 ...

Page 461: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 461 ...

Page 462: ...by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Photo Printing If you select this setting when printing a photo the photo paper and photo size generally used are set The Borderless Printing check box is checked automatically If Orientat...

Page 463: ...of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck this check box if you do not want to display a preview Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer...

Page 464: ... will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set the Color Correction method and individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specif...

Page 465: ...ssette Paper is always supplied from the cassette Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important When the application software that you used to create the document has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software Always P...

Page 466: ...aper size setting is not applied when the printing profile is selected Instead the printer prints with the paper size specified with the application software Save the orientation setting Saves the Orientation to the printing profile in Commonly Used Settings To apply the saved print orientation when the printing profile is selected check this check box If this check box is unchecked the print orie...

Page 467: ...ards Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Prin...

Page 468: ...ures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Cassette Paper is always supplied from the cassette Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Important Depending on the Media Type settings the same print results may b...

Page 469: ...ome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer Defaults Restores ...

Page 470: ...ker You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document Use your application if you want to change the total color balance significantly Use the printer driver only if you want to adjust the color balance slightly Important When Gr...

Page 471: ...is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance Printer Paper Size Selects the paper size to be used for pattern printing This setting is linked to Printer Paper Size on the Page Setup tab Note Depending on the paper size selected on the Page Setup tab there may be sizes...

Page 472: ...profile and rendering intent to be used Important If the application software is set so that ICM is disabled ICM ICC Profile Matching is unavailable for Color Correction and the printer may not be able to print the image data properly None Disables color adjustment with the printer driver Input Profile Specifies the input profile to be used when you select ICM ICC Profile Matching for Color Correc...

Page 473: ...epending on the media type you may obtain the same print results even when you change the Rendering Intent setting Note In the XPS printer driver ICM has become ICC Profile Matching Related Topics Setting the Print Quality Level Custom Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Intensity...

Page 474: ...ws you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setti...

Page 475: ...t prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any margins border Use Amount of Extension to adjust how much of the document e...

Page 476: ...heck box will be enabled if Booklet is selected from the Page Layout list or the Duplex Printing check box is checked To perform duplex printing automatically check this check box To perform duplex printing manually uncheck this check box Print Area Setup Opens the Print Area Setup dialog box in which you can configure the print area for automatic duplex printing This button will be enabled if aut...

Page 477: ...ction allows you to print a light illustration behind the document data Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used Depending on the type of printer driver you are using and the environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width a...

Page 478: ... poster Check this check box to print the words Note Depending on the type of printer driver you are using and the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster Check this check box to print the cut lines Print page range Specifies the printing range Select A...

Page 479: ...so that it fits on one sheet of paper during printing Select this setting when using automatic duplex printing to print a document with small margins Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled If a document does not fit on one page the document is reduced when printed Margin Specifies the width of the stapling margin The width of the...

Page 480: ...ot allow application software to compress print data Compression of the application software print data is prohibited If the print result has missing image data or unintended colors selecting this check box may improve the condition Important Uncheck this check box under normal circumstances Note Do not allow application software to compress print data tab cannot be used with the XPS printer drive...

Page 481: ...driver Stamp Background Stamp dialog box The Stamp Background Stamp dialog box allows you to print a stamp and or background over or behind the document pages In addition to the pre registered ones you can register and use your original stamp or background Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used Stamp Stamp pr...

Page 482: ...p as a background and change layout method and intensity of the selected background Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages Check the Background check box to enable this Check this check box to print a background on the first page only Stamp Tab The Stamp tab allows you to set the text a...

Page 483: ...sed as a stamp Moving the slider to the right increases the size moving the slider to the left decreases the size Transparent white area Specifies whether to make white filled areas of the bitmap transparent Check this check box to make white filled areas of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Style to Regular Size to 36 p...

Page 484: ...ecessary stamp from the Stamps list and click this button Background Tab The Background tab allows you to select a bitmap file bmp to be used as a background or determine how to print the selected background Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the background Select File Opens the dialog box to open a file ...

Page 485: ...ter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save overwrite Saves the image data as a background After inserting the Title click this button Del...

Page 486: ...tempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects the ink group that you want to clean the print head for Click Initi...

Page 487: ...Exit Closes the Pattern Check dialog box and returns to the Maintenance tab Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or if a specific color fails to print even though all ink levels are sufficiently high Power Off Turns off the printer from the printer driver Perform this function to turn o...

Page 488: ...d on your computer View Print History This function starts the Canon IJ XPS preview and displays the print history Note You can use this function only with the XPS printer driver View Printer Status Starts the Canon IJ Status Monitor Perform this function when you want to check the printer status and how a print job is proceeding Note If you are using the XPS printer driver the Canon IJ Status Mon...

Page 489: ...tern on the screen directly Select the Pattern Number Compare the printed adjustment patterns and enter the pattern number of the pattern with the least visible streaks or horizontal stripes into the corresponding box Note If you do not know how to analyze the printed pattern see Aligning the Print Head Position Initial Check Items Before running Nozzle Check check that the printer power is on and...

Page 490: ...e printer the printer driver or ScanGear scanner driver No matter how you use to set the quiet mode the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer If you specify a time for Use quiet mode during specified hours quiet mode is not applied to operations copy direct print etc performed directly from the printer Custom ...

Page 491: ...e and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing About dialog box When you click About the About dialog box is displayed This dialog box displays the version copyright and module list of the printer driver Y...

Page 492: ...at is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function as the Cancel Printing on the toolbar Exit Ends the Canon IJ Preview Page Menu This menu includes the following commands to select p...

Page 493: ...ialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can also select the ratio from the drop down list box located on the toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays t...

Page 494: ...nt setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper Size Displays the paper size of the document to be printed Media Type You...

Page 495: ...portant To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS Preview closes This command has the same function as Print o...

Page 496: ...s on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored This command has the same function as the Reset Documents on the toolbar Move Document Use the following command to change the order of the documents selected in the docume...

Page 497: ... Delete Page Deletes the currently selected page If page layout printing is set the pages enclosed with red frame will be deleted This command has the same function as the Delete Page on the toolbar Restore Page Restores pages that were deleted with the Delete Page function To restore pages you must select the View Deleted Pages check box on the Option menu and display the deleted pages as thumbna...

Page 498: ... in the document list If the currently selected document is the last document this command is grayed out and cannot be selected Pages Use the following command to select the page to be displayed Note If the Page Layout setting in the printer driver is specified to Tiling Poster or Booklet the number of pages is the number of sheets to be used for printing and not the number of pages in the origina...

Page 499: ... the same function as the View Thumbnails on the toolbar View Document List Displays the print document list at the top of the preview window View Print Settings Area Displays the print settings area at the right side of the preview window View Deleted Pages When the thumbnails are displayed this function displays pages that were deleted with the Delete Page function To check deleted pages you mus...

Page 500: ...ove Up One Moves the selected print document one up from its current position If the currently selected document is the first document this command is grayed out and cannot be selected Move Down One Moves the selected print document one down from its current position If the currently selected document is the last document this command is grayed out and cannot be selected Move to Last Moves the sel...

Page 501: ...ted Paper Source Allows you to select the paper source of the document to be printed Page Layout Displays the page layout of the document to be printed Layout tab You can specify settings for page layout printing To apply the specified settings click Apply If the page layout print settings cannot be changed for the print document the individual items are grayed out and cannot be selected Manual Co...

Page 502: ...er a value in the range from 50 to 50 Defaults Restores all the settings you have changed to their default values Clicking this button restores all the settings on this tab to their default values factory settings Grayscale Printing Allows you to change the monochrome print settings Important When you select Booklet for Page Layout Duplex Printing of the print settings area will be set automatical...

Page 503: ... allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer Indicates that a warning operat...

Page 504: ...play Guide Message in the Option menu and enable this setting Hagaki Printing Displays the guide message before the printer begins hagaki printing To hide this guide message select the Do not show this message again check box To display the guide messages again click Hagaki Printing on the Display Guide Message in the Option menu and enable this setting Display Warning Automatically When a Low Ink...

Page 505: ...es Ink Model Number Shows the ink tank types for your printer Close Closes the Ink Details dialog box to return to Canon IJ Status Monitor Help Menu When you select this menu item the Help window for Canon IJ Status Monitor is displayed and you can check the version and copyright information 505 ...

Page 506: ...Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers 506 ...

Page 507: ...ed problems may be solved You can access our website and download the latest MP Drivers for your model Important You can download the MP Drivers for free but any Internet access charges incurred are your responsibility Before installing the latest MP Drivers delete the previously installed version Related Topics Before Installing the MP Drivers Installing the MP Drivers 507 ...

Page 508: ...ograms From the program list select XXX MP Drivers where XXX is your model name and then click Remove The confirmation window for uninstalling the model appears Important In Windows 8 1 Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task ...

Page 509: ... Drivers cannot be installed Checking the Printer Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Important Before installing the latest MP Drivers delete the previously installed version Related Topics Obtaining the Latest MP Drivers Installing the MP Drivers 509 ...

Page 510: ... to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Imp...

Page 511: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 511 ...

Page 512: ... the latest application How to Check the Version Earlier Versions Select the version of your My Image Garden V3 1 x V3 0 x V2 1 x V2 0 x V1 1 x For Mac OS Latest Version My Image Garden V3 2 x It is recommended that you use the latest version of the application Access the Canon website and download the latest application How to Check the Version Earlier Versions Select the version of your My Image...

Page 513: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 513 ...

Page 514: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 515: ... Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the machine with Google Cloud Print in advance Additionally LAN connection with the machine and internet connection are required to register the machine to Google Cloud Print Internet connection fe...

Page 516: ...LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print Internet connection fees apply 516 ...

Page 517: ...loud Print in advance Note If you already have Google account register the machine to Google Cloud Print Registering Machine with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information The screen above may change without prior notice 517 ...

Page 518: ...e it Internet connection fees apply Registration Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 When Canon MG5700 series and Add printers button are displayed select Add pri...

Page 519: ...then press OK button 9 Perform authentication process using web browser on computer or mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on screen instructions Important Accessing to printed URL and performing the authentication process have to be carried out quickly If you exceed time limit of the authen...

Page 520: ...sume printing check the machine s status and print with Google Cloud Print again For print settings If you select the media type other than plain paper or if you select the paper size other than A4 or Letter size the print data is printed in single sided even when you select the duplex print setting If you select plain paper as media type or if you select B5 A5 size as paper size the print data is...

Page 521: ...ation for printing with Google Cloud Print is complete the machine receives the print data and prints it automatically When you want to print from Google Cloud Print immediately When the machine cannot receive the print data or you want to start printing immediately you can check whether there is a print job on the Google Cloud Print and start printing manually Follow the steps below 1 Make sure m...

Page 522: ...a without Going through Internet This section describes the operation to send print data from Google Chrome browser on the computer The operation differs depending on the device applications or services Important Local network connection with the machine or enabling machine s direct connection is required Enabling Bonjour on the machine is required 1 Make sure machine is turned on Note If the mach...

Page 523: ...ext Destination 7 Select Canon MG5700 series in Local Destinations 8 Select Print When the preparation for printing with Google Cloud Print is complete the machine receives the print data and prints it automatically 523 ...

Page 524: ... Cloud Print Internet connection fees apply Deletion Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 Select Manage next Canon MG5700 series on device list 8 Select Delete 9 W...

Page 525: ...tup Google Cloud Print setup Delete from Google Cloud Print 5 When confirmation screen to delete machine is displayed use button to select Yes and press OK button 6 When message that deletion is complete is displayed press OK button 525 ...

Page 526: ...our environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Connection method The iOS device or Mac and the machine must be connected to the same network over a LAN or connected directly without wireless router Adding Machine as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Scanner...

Page 527: ...r wireless LAN connection After you turn on the machine it may take few minutes before the machine can communicate through a wireless LAN connection Make sure the machine is connected to the wireless LAN and try printing If Bonjour on the machine is disabled AirPrint cannot be used Check the LAN settings on the machine and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Us...

Page 528: ...Printing from Smartphone Tablet Printing Directly from Smartphone Tablet Printing Using a Web Service 528 ...

Page 529: ...Printing Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Using Machine with Direct Connection 529 ...

Page 530: ...e Play Installing and activating the plug in enables your Android smartphone or tablet to print to a Canon printer over a wireless LAN Printing via Mopria You can print to a Canon printer from a Mopria compatible Android smartphone or tablet over a wireless LAN See the Mopria homepage http www mopria org for details including supported devices 530 ...

Page 531: ...nabled Printer with Mac Checking Your Environment First check your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Connection method The iOS device or Mac and the machine must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Devic...

Page 532: ...browser The screen differs depending on the devices or applications 4 Tap Print from menu options 5 Select your model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 532 ...

Page 533: ...or other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When you use the document application th...

Page 534: ...ethods From machine Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right Tap the Print Center icon to display a Print Summary Tap the print job to be canceled and tap Cancel Printing 534 ...

Page 535: ...t the machine settings for normal use Terminating Direct Connection Changing the settings for direct connection Changing Direct Connection Setting Important Before using the machine with the direct connection check the usage restrictions and switch the machine to the direct connection Restrictions Preparing for Direct Connection Change settings below to prepare for direct connection Machine s LAN ...

Page 536: ... specified automatically To update them see below Changing Direct Connection Setting 8 Press OK button The direct connection is enabled and a wireless communication device can be connected to the machine wirelessly Changing settings of a wireless communication device and connecting it to the machine Note Before connecting a device we recommend you check the identifier SSID and the password for the...

Page 537: ...ia wireless LAN refer to the device s or application s instruction manual Terminating Direct Connection In environments that the machine is usually connected with the computer over the wireless LAN set the machine to the wireless LAN connection following the procedure below when you finish using the machine with the direct connection temporarily 1 Select Setup on HOME screen LCD and Operation Pane...

Page 538: ...splayed on the Wi Fi Direct compatible device Using the button to select B and pressing the OK button displays the screen to specify the device name Follow the procedure below to change the name 1 Press OK button 2 Enter device name up to 32 characters 3 Press left Function button to finish entering device name To change the confirmation screen setting when a Wi Fi Direct compatible device is conn...

Page 539: ...The HOME screen is displayed Note If you change the direct connection setting of the machine also change the wireless router setting of the device 539 ...

Page 540: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 540 ...

Page 541: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 542: ... Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the machine with Google Cloud Print in advance Additionally LAN connection with the machine and internet connection are required to register the machine to Google Cloud Print Internet connection fe...

Page 543: ...LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print Internet connection fees apply 543 ...

Page 544: ...Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 544 ...

Page 545: ...able Notebook paper You can select three line spacing formats Setting on the LCD Notebook paper 1 8 mm spacing Notebook paper 2 7 mm spacing Notebook paper 3 6 mm spacing Note You cannot print Notebook paper on B5 sized paper Graph paper You can select two square sizes Setting on the LCD Graph paper 1 Graph 5 mm Graph paper 2 Graph 3 mm Note You cannot print Graph paper on B5 sized paper Checklist...

Page 546: ... Weekly schedule You can print a weekly schedule form Setting on the LCD Weekly schedule Monthly schedule You can print a monthly schedule form Setting on the LCD Monthly schedule Printing template forms Print template form following the procedure below 1 Make sure machine is turned on 2 Load A4 B5 or Letter sized plain paper 3 Select Advanced print on HOME screen LCD and Operation Panel 4 Select ...

Page 547: ... the LCD and appears at the setting item In this case press the left Function button to check the message and change the setting 2 Type Media type The paper type is set to Plain paper 3 2 sidedPrintSetting Select two sided printing or single sided printing Press the OK button when you have finished specifying the settings 8 Start printing Press the Color button for printing the following forms Not...

Page 548: ...Printing from Digital Camera Printing Photographs Directly from PictBridge Wireless LAN Compliant Device PictBridge Wireless LAN Print Settings 548 ...

Page 549: ...ting photos with the PictBridge Wireless LAN compliant device connected to the machine we recommend the use of the AC adapter supplied with the device If you are using the device battery be sure to charge it fully Depending on the model or brand of your device you may have to select a print mode compliant with PictBridge Wireless LAN before connecting the device You may also have to turn on the de...

Page 550: ... If your PictBridge Wireless LAN compliant device does not have a setting menu change the setting from the machine Settings on Machine Note When printing from the PictBridge Wireless LAN compliant device set the print quality with the operation panel on the machine You cannot set the print quality on the PictBridge Wireless LAN compliant device 5 Start printing from your PictBridge Wireless LAN co...

Page 551: ...ize 4 x 6 10 x 15 cm 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm A4 8 5 x 11 Letter Can be selected only on certain Canon brand PictBridge Wireless LAN compliant devices May not be selected depending on the device Paper type Default Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Plus Semi gloss SG 201 Photo Paper Pro Luster LU 101 Photo Photo Paper Plus Glossy II PP 201 Photo Stickers When print...

Page 552: ...ally to print 2 Can be selected only on certain Canon brand PictBridge Wireless LAN compliant devices May not be selected depending on the device Trimming Default Off No trimming On follow the camera s setting Off Settings on Machine You can change the PictBridge Wireless LAN print settings from the PictBridge print settings screen Set the print settings to Default on the PictBridge Wireless LAN c...

Page 553: ...printing When you insert the cassette with paper loaded The screen to register the cassette paper information is displayed Register the paper size and the media type according to the loaded paper Important For copying specify the paper settings for copying so that they match the cassette paper information For more on the proper combination of paper settings you can specify by the printer driver or...

Page 554: ...inting or copying are different from the cassette paper information registered to the machine Ex Paper setting for printing or copying A5 Cassette paper information registered to the machine A4 When you start printing or copying a message is displayed Pressing the OK button displays the paper setting specified for printing or copying under the message Check the message and press the OK button When...

Page 555: ...ine press the Back button when the screen to select the operation is displayed When the previous screen is displayed check the paper size and the media type and register them to the machine For more on the proper combination of paper settings you can specify by the printer driver or on the LCD For Windows Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer...

Page 556: ...ng the Printer Operation Mode Important When the message which prevents misprinting is disabled The machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different 556 ...

Page 557: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Special Copy Menu Copying from Smartphone Tablet 557 ...

Page 558: ... settings By pressing the right Function button the print settings screen is displayed On the print settings screen you can change the settings of page size media type and print quality and so on Setting Items for Copying 3 Preview By pressing the left Function button you can preview an image of the printout on the preview screen Displaying Preview Screen 6 Press Color button for color copying or ...

Page 559: ...f copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you select Cancel all reservations and press the OK button you can cancel copying all scanned data If you select Cancel the last reservation and press the OK button you can cancel the last ...

Page 560: ...canned to display the preview image Therefore do not open the document cover until the preview screen is displayed Originals are rescanned after displaying the preview screen and before copying starts Therefore do not open the document cover or remove the original from the platen glass while Scanning document is displayed 1 Preview of the original The original that is set on the platen glass is di...

Page 561: ... setting Note Depending on the copy menu some setting items cannot be selected This section describes the setting items in Standard copy The setting item which cannot be selected is displayed grayed out For more on the setting items for Photo copy see Copying Photos Some settings cannot be specified in combination with the setting of other setting item or the copy menu If the setting which cannot ...

Page 562: ...o is displayed on the Copy standby screen 3 Page size Select the page size of the loaded paper 4 Type Media type Select the media type of the loaded paper 5 Print qlty Print quality Adjust print quality according to the original Important If you use Draft with Type set to Plain paper and the quality is not as good as expected select Standard or High for Print qlty and try copying again Select High...

Page 563: ...Two Sided Copying 563 ...

Page 564: ...t the page size The setting in Magnif Fit to page Note When you select Fit to page the page size may not be detected correctly depending on the original In this case select the setting other than Fit to page Preset ratio You can select one of the preset ratios to reduce or enlarge copies Select the appropriate ratio for size of original and page size The setting in Magnif 70 A4 A5 86 A4 B5 94 A4 L...

Page 565: ...e right Function button Magnification screen is displayed Use the button to specify the magnification Note 400 MAX maximum copy ratio and 25 MIN minimum copy ratio are selectable If you make a copy at the same size as the original select Same size 565 ...

Page 566: ...Orientation and Short side stapling for Stapling side of print paper After selecting the stapling side and press the OK button you can select whether you use the preview screen If you select ON the preview screen is displayed so that you can check the orientation Note If Device memory is full Cannot continue process appears on the LCD when scanning set the print quality to Standard and try copying...

Page 567: ...ction button the original is rescanned Press the OK button to start scanning When scanning is finished The screen below appears after scanning each sheet of original Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass and press the OK button Note If you do not need more scanning press the left Function button The machine starts copying You ...

Page 568: ...d gutter shadows Copying Thick Originals Such as Books Photo copy You can copy all photos you scanned Copying Photos Note In addition to the copying method in the Advanced print menu the methods below are available Copy two original pages onto the both sides of a single sheet of paper Two Sided Copying Copy two original pages onto a single sheet of paper by reducing each image Copying Two Pages on...

Page 569: ...rientation and Bottom to top for 2 on 1 copy layout After selecting the layout and press the OK button you can select whether you use the preview screen If you select ON the preview screen is displayed so that you can check the orientation Note If Device memory is full Cannot continue process appears on the LCD when scanning set the print quality to Standard and try copying again If the problem is...

Page 570: ...utton the original is rescanned Press the OK button to start scanning When scanning is finished The screen below appears after scanning the first sheet of original Remove the first sheet of original from the platen glass and load the second sheet on the platen glass and press the OK button The machine starts scanning the second sheet of original and copying Note If you do not need more scanning pr...

Page 571: ...s function in combination with Two sided copy the screen above is displayed after scanning the second sheet of original is complete Follow the on screen instructions to scan the third and fourth sheet of original 571 ...

Page 572: ...by screen to display the print settings screen and select 4 on 1 copy for Layout Press the right Function button to specify the orientation and the advanced layout Note The layout is the same regardless of the orientation When you select Upper left to right for 4 on 1 copy layout When you select Upper right to left for 4 on 1 copy layout When you select Upper left to bottom for 4 on 1 copy layout ...

Page 573: ... one sheet of paper In this case four original pages are copied on each side of paper If you use this function in combination select 2 sided for 2 sidedPrintSetting and select the orientation and the stapling side of print paper on the Print settings screen For more on two sided copy function Two Sided Copying When checking orientation When you are using the preview screen the screen below is disp...

Page 574: ...ts copying Note If you do not need more scanning press the left Function button The machine starts copying You can add the copying job while printing Adding Copying Job Reserve copy If you use this function in combination with Two sided copy the screen above is displayed after scanning the second sheet of original is complete Follow the on screen instructions to scan the rest of originals 574 ...

Page 575: ...ing Note When the Copy standby screen is displayed pressing the left Function button allows you to preview an image of the printout on the preview screen Displaying Preview Screen 8 Press Color button for color copying or Black button for black white copying The machine starts copying Note Close the document cover There may be a narrow black margin that appears around the image This function remov...

Page 576: ...mber of copies by using button 7 Change print settings as necessary Setting Items for Copying 8 Press Color button for color copying or Black button for black white copying The machine starts copying Note Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can change the width to be cropped from the borders of the original image as needed For detail...

Page 577: ...Loading Originals When scanning is complete the Copy standby screen is displayed 7 Change print settings as necessary Press the right Function button to display the print setting screen Use the button to change the setting item and use the button to change the setting Note Depending on the setting item some settings cannot be specified in combination with the setting of other setting items If the ...

Page 578: ...ration is selected the machine corrects the scanned image that have faded over time 8 Specify the number of copies by using button Note By pressing the left Function button you can preview an image of the printout on the preview screen Use the button to change the display If appears on the photo the printed photo may not be scanned properly Rescan the printed photo 9 Press Color button for color p...

Page 579: ...Using Machine with Direct Connection 4 Start Canon PRINT Inkjet SELPHY from your smartphone tablet 5 Make sure your machine is selected If not select your machine 6 Tap Copy 7 Specify settings as necessary The setting items below are available Number of copies Media type Paper size Magnification Quality Intensity 8 Load original document on platen glass 9 Tap Color for color copying or Black for b...

Page 580: ...Scanning Scanning from Computer Windows Scanning from Computer Mac OS Scanning from Operation Panel Scanning Using Smartphone Tablet 580 ...

Page 581: ...s Using IJ Scan Utility Scanning Using Application Software ScanGear Other Scanning Methods IJ Network Scanner Selector EX Menu and Setting Screen Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 581 ...

Page 582: ...ments Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen Image Stitch Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Saving after Checking Scan Results Sending Scanned Images via E mail Extracting Text from Scanned Images OCR IJ Scan Utility Screens 582 ...

Page 583: ...rding to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folders are as follows Windows 8 1 Documents folder Windows 8 My Documents folder Windows 7 My Documents folder Windows ...

Page 584: ...Important Some functions are available only when My Image Garden is installed Note Refer to Settings Dialog Box for how to set the applications to integrate with 584 ...

Page 585: ...tings Follow the steps below to start IJ Scan Utility Windows 8 1 Windows 8 Select IJ Scan Utility on the Start screen to start IJ Scan Utility If IJ Scan Utility is not displayed on the Start screen select the Search charm then search for IJ Scan Utility Windows 7 Windows Vista Windows XP From the Start menu select All Programs Canon Utilities IJ Scan Utility IJ Scan Utility to start IJ Scan Util...

Page 586: ... the platen of your scanner or printer Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note Click Cancel to cancel the scan To apply suitable corrections based on the item type click Settings then select the Apply recommended image correction checkbox in the Settings Auto Scan dialog box Scanned images are saved in the folder set for Save in in the...

Page 587: ...gs then set the paper size resolution etc in the Settings Document Scan dialog box as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog box displayed by clicking Settings In the Settings Document Scan dialog box you can also make advanced scan ...

Page 588: ...ttings then set the paper size resolution etc in the Settings Photo Scan dialog box as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog box displayed by clicking Settings In the Settings Photo Scan dialog box you can also make advanced scan settings...

Page 589: ... Custom Scan dialog box as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Positioning Originals Scanning from Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog box disp...

Page 590: ...te The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog box as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper size 5 Make sure that Scan from L...

Page 591: ...side of the screen face down on the platen 7 Click Start Scanning Image 1 The first item is scanned and appears in 1 Note Click Cancel to cancel the scan 8 Place the item that is to be displayed on the right side of the screen face down on the platen 591 ...

Page 592: ...d appears in 2 Note Click Cancel to cancel the scan 10 Adjust the scanned images as required Use the Toolbar to rotate or zoom in out or drag the images to adjust their positions Note Select the Adjust cropping frames checkbox to specify the area to be saved 592 ...

Page 593: ...the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save The combined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog box displayed by clicking Settings 593 ...

Page 594: ... the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and drag the mo...

Page 595: ... Refer to Scanning Multiple Documents at One Time with ScanGear Scanner Driver for your model from Home of the Online Manual for details Using Auto Scan Whether there are multiple items or not is detected automatically Click Auto in the IJ Scan Utility main screen and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog box set Paper Size to Auto scan and scan Note The scre...

Page 596: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 596 ...

Page 597: ...log Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 597 ...

Page 598: ...eck the scan results before saving when scanned using Auto scan or the operation panel Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select the Check scan results checkbox then click OK 598 ...

Page 599: ...an Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box 5 Click Photo Scanning starts When scanning is completed the Save Settings dialog box appears Note Click Cancel to cancel the scan 6 Change the image order or file save options as required You can change the image order or file save options in the Save Settings dialog box 599 ...

Page 600: ...are as follows Windows 8 1 Documents folder Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder 7 Click OK Scanned images are saved according to the settings 600 ...

Page 601: ... mail Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select Attach to e mail in Application Settings then select an e mail client 601 ...

Page 602: ...ttach Manually is selected manually attach scanned and saved images to e mail 5 Click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog box Settings Auto Scan Dialog Box Settings Document Scan Dialog Box 602 ...

Page 603: ...anned images are saved according to the settings made in the Settings dialog box When the Check scan results checkbox is selected in the Settings dialog box the Save Settings dialog box appears After you set the save options and click OK the scanned images are saved and automatically attached to a new message of the specified e mail client 7 Specify the recipient enter the subject and message then...

Page 604: ...screens for scanning documents are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Document Scan Note For Resolution only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings 4 Select Start OCR for Application Settings then select the application in which you want to display the result 604 ...

Page 605: ...ars in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog box Select the language you want to extract in Document Language and scan You can add the application from the pull down menu 5 Click OK The IJ Scan Utility main screen appears 605 ...

Page 606: ...k Cancel to cancel the scan Text displayed in your text editor is for guidance only Text in the image of the following types of documents may not be detected correctly Documents containing text with font size outside the range of 8 points to 40 points at 300 dpi Slanted documents Documents placed upside down or documents with text in the wrong orientation rotated characters Documents containing sp...

Page 607: ...ox Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Settings Save to PC Auto Dialog Box Settings Save to PC Document Dialog Box Settings Save to PC Photo Dialog Box Settings Attach to E mail Auto Dialog Box Settings Attach to E mail Document Dialog Box Settings Attach to E mail Photo Dialog Box Settings General Settings Dialog Box Save Settings Dialog Box Image Stitch Window 607 ...

Page 608: ... connection select one with Network after the product name Note Refer to Network Scan Settings for how to set up a network environment Auto Detects the item type automatically and saves them to a computer The data format for saving will also be set automatically Save settings and the response after scanning can be specified in the Settings Auto Scan dialog box Document Scans items as documents and...

Page 609: ...ng can be specified in the Settings Scan and Stitch dialog box ScanGear Starts ScanGear scanner driver in which you can make image corrections and color adjustments when scanning Scan save settings and applications can be specified in the Settings ScanGear dialog box Instructions Opens this guide Settings Displays the Settings dialog box in which you can specify the scan save settings and the resp...

Page 610: ...My Image Garden Settings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Scanning from the Operation Panel Tab You can specify how to respond when scanning from the operation panel Settings Save to PC Auto Dialog Box Settings Save to PC Document Dialog Box Settings...

Page 611: ...the Scanning from the Operation Panel tab does not appear General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder in which to save images temporarily Settings General Settings Dialog Box 611 ...

Page 612: ... Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Document Scan dialog box Settings Photo Scan dialog box or Settings Custom Scan dialog box then click Photo Document or Custom in the IJ Scan Utility main screen You cannot scan correctly with Auto A4 size photos...

Page 613: ...en you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destinat...

Page 614: ...er specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Sen...

Page 615: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 615 ...

Page 616: ...tems as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document Scanning magazines Magazine Color Mode Select the color mode in ...

Page 617: ...sing Settings Click Plus to set the following Note When Color Mode is Black and White only Reduce gutter shadow Correct slanted text document and Detect the orientation of text document and rotate image appear Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone may differ from the source image due to corrections In ...

Page 618: ...tected correctly Documents in which the text lines are inclined more than 10 degrees or the angles vary by line Documents containing both vertical and horizontal text Documents with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than us...

Page 619: ...uments folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder Important When the Settings dialog box is displayed from My Image Garden this option does not appear Data Format Select the data format in which to save the scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select JPEG Exif when Color Mode is Black...

Page 620: ..._01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Check scan results Displays the Save Settings dialog box after scanning Important When the Settings dialog box is displayed from My Image Garden this option does not appear 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned i...

Page 621: ...s to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 621 ...

Page 622: ... 3 Application Settings Area Important When the Settings dialog box is displayed from My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appea...

Page 623: ... to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder...

Page 624: ...log box after scanning Important When the Settings dialog box is displayed from My Image Garden this option does not appear 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an applica...

Page 625: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 625 ...

Page 626: ...Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolution automatically as well Important Item types supported by...

Page 627: ...t Source instead of selecting Auto To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings Color Mode Select the color mode in which to scan the item Note Only Color is available when Select Source is Auto Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appears Select...

Page 628: ...en Select Source is Magazine or Document Note When Color Mode is Black and White only Reduce gutter shadow Correct slanted text document and Detect the orientation of text document and rotate image appear Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone may differ from the source image due to corrections In that ...

Page 629: ...ontal text Documents with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct or...

Page 630: ...s dialog box is displayed from My Image Garden this option does not appear Data Format Select the data format in which to save the scanned images You can select JPEG Exif TIFF PNG PDF PDF Multiple Pages or Auto Important When Auto is selected the save format may differ depending on how you place the item Positioning Originals Scanning from Computer You cannot select JPEG Exif when Color Mode is Bl...

Page 631: ..._01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Check scan results Displays the Save Settings dialog box after scanning Important This does not appear when Select Source is Auto When the Settings dialog box is displayed from My Image Garden this option does not appear 3 Application Settings Area Open with an application Select thi...

Page 632: ...s to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 632 ...

Page 633: ...ions Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning magazines Magazine Note To reduce moire set Select Source to ...

Page 634: ...oire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits...

Page 635: ...ver Important This appears only when PDF or PDF Multiple Pages is selected in Data Format When Black and White is selected in Color Mode this option does not appear Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Dat...

Page 636: ...s they are in an application that allows you to browse or organize images You can specify the application from the pull down menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an applica...

Page 637: ...items for Application Settings do not appear 1 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to...

Page 638: ...r than usual when you set TIFF or PNG in Data Format JPEG Image Quality You can specify the image quality of JPEG files Important This appears only when JPEG Exif is selected in Data Format PDF Compression Select the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on you...

Page 639: ... the Settings dialog box is displayed from My Image Garden this option does not appear 2 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or org...

Page 640: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 640 ...

Page 641: ...he operation panel by automatically detecting the item type 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Auto is selected Resolution Auto is selected Image Processing Settings Click Plus to set the following Apply recommended image correction Applies suitable corrections automatically based on the item type Important The color tone may differ ...

Page 642: ...ndows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder Data Format Auto is selected The following data formats are automatically applied according to the item type when saving Photos postcards BD DVD CD and business cards JPEG Magazines newspapers and documents PDF Important The save format may differ depending on how you place the item Refer to Positioning Origi...

Page 643: ...n from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pull down menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pull ...

Page 644: ... operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save...

Page 645: ...in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from th...

Page 646: ...canning them from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Plus to set the following Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone ...

Page 647: ...ments containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document Important Only text documents written in languages that can be selected from Doc...

Page 648: ...s that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected fi...

Page 649: ...r to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 649 ...

Page 650: ... automatically detecting the item type 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Auto is selected Resolution Auto is selected Image Processing Settings Click Plus to set the following Apply recommended image correction Applies suitable corrections automatically based on the item type Important The color tone may differ from the source image...

Page 651: ...s selected The following data formats are automatically applied according to the item type when saving Photos postcards BD DVD CD and business cards JPEG Magazines newspapers and documents PDF Important The save format may differ depending on how you place the item Refer to Positioning Originals Scanning from Computer for how to place items JPEG Image Quality You can specify the image quality of J...

Page 652: ...er specified in Save in 3 Application Settings Area E mail Client Specify the e mail client to use for attaching scanned images You can specify the e mail client you want to start from the pull down menu Note To add an e mail client to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application dialog box and specify the e mail client Instructions Opens...

Page 653: ...ons Area Paper Size Set from the operation panel Resolution Set from the operation panel 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file ...

Page 654: ...in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area E mail Client Specify the e mail client to use for attaching scanned images You can specify the e mail client you want to start from the pull down menu Note To add an e mail client to the pull down m...

Page 655: ... operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Plus to set the following Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone may differ from the s...

Page 656: ...en you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document Important Only text documents written in languages that can be selected from Document Language in the Settings General Settings dialog box are supported The orientation may not be...

Page 657: ...in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly...

Page 658: ...ork connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to display IJ Network Scanner Selector EX from which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can restrict the size of scanned images to be attached to an e mail You ...

Page 659: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 659 ...

Page 660: ...ation Buttons 2 Scan Results Area 3 Save Settings Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the Enable large image scans checkbox is selected in the Settings ScanGear dialog...

Page 661: ...scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select PDF or PDF Multiple Pages in the following cases When scanned by clicking Photo in the IJ Scan Utility main screen The Enable large image scans checkbox is selected in Save Settings of the Settings ScanGear dialog box Start OCR is selected in Application Settings of the Settings Document Scan Set...

Page 662: ...rs only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created wit...

Page 663: ...ry depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left and right halves of an item twice as large as Letter size separately Full Platen x 2 Scans the left and right halves of an item ...

Page 664: ...cond item Adjust cropping frames You can adjust the scan area in preview If no area is specified the image of the size selected in Select Output Size will be saved If an area is specified only the image in the cropping frame will be scanned and saved Adjusting Cropping Frames in the Image Stitch Window 664 ...

Page 665: ...t clicking the Preview area reduces the displayed image Rotate Left Rotates the preview image 90 degrees counter clockwise Rotate 180 Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open Guide Opens this page 3 Thumbnail View Area Displays the thumbnails of the scanned images Appears blank if none has been scanned 4 Preview Area Displays the scanne...

Page 666: ...t Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear Related Topic Scanning Originals Larger than the Platen Image Stitch 666 ...

Page 667: ...ltiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver Correcting Images and Adjusting Colors with ScanGear Scanner Driver ScanGear Scanner Driver Screens Positioning Originals Scanning from Computer Adjusting Cropping Frames ScanGear General Notes Scanner Driver Important Available functions and settings vary depend...

Page 668: ...cument type and output size etc when scanning documents It is useful when you want to scan in a specific color tone as it allows you to make various corrections and adjust brightness contrast etc Screens There are two modes Basic Mode and Advanced Mode Switch modes by clicking a tab on the upper right of the screen Note ScanGear starts in the last used mode Settings are not retained when you switc...

Page 669: ...669 ...

Page 670: ...Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver 670 ...

Page 671: ...ty Refer to Starting IJ Scan Utility for your model from Home of the Online Manual for how to start IJ Scan Utility 2 Click ScanGear in the IJ Scan Utility main screen The ScanGear screen appears Starting from an Application Follow these steps example to start ScanGear from an application The procedure varies depending on the application For details refer to the application s manual 1 Start the ap...

Page 672: ...ew and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note When using a model supporting ADF duplex scanning you can scan both sides of the documents a...

Page 673: ...type is selected for Select Source Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 when an ADF type is selected for Select Source 5 Set Output Size according to purpose Output size options vary by the item selected in Destination 6 Adjust the cropping frames scan areas as required Adjust the size and position of the cropping...

Page 674: ...n a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 674 ...

Page 675: ... be scanned correctly In that case click Thumbnail on the Toolbar to switch to whole image view and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes 1 Pl...

Page 676: ... as required Adjusting Cropping Frames ScanGear Image Settings Color Adjustment Buttons 7 Click Scan Scanning starts Note Click Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Advanced Mode...

Page 677: ...w 1 Place the documents on the ADF of the machine then start ScanGear scanner driver Placing Documents ADF Auto Document Feeder Starting ScanGear Scanner Driver 2 Click the Advanced Mode tab and select Document ADF Simplex or Document ADF Duplex for Select Source Note Settings are not retained when you switch modes You can select Document ADF Duplex when using a model supporting ADF duplex scannin...

Page 678: ...n which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Advanced Mode Tab 678 ...

Page 679: ...c Thin documents Thick documents Scanning Multiple Documents in Whole Image View The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note You can also scan multiple documents at one time from the Advanced Mode tab Use the Advanced Mode tab to make advanced scan settings such as the color mode output...

Page 680: ...et Output Size according to purpose 6 Adjust the cropping frames and set Image corrections as required Note You can correct each image separately Select the frame you want to correct In thumbnail view you can only create one cropping frame per image To create multiple cropping frames in an image scan in whole image view Scanning Multiple Documents in Whole Image View 680 ...

Page 681: ...sitions of slanted documents are not corrected in whole image view 1 After previewing images click Thumbnail on the Toolbar Switch to whole image view Note When the whole image is displayed the icon changes to Whole Image 2 Set Destination 3 Set Output Size according to purpose Invert aspect ratio will be enabled when Output Size is set to anything but Flexible Click this button to rotate the crop...

Page 682: ...he document size Auto Crop If an area is specified only the portion in the specified area will be scanned Adjusting Cropping Frames ScanGear 5 Set Image corrections as required 6 Click Scan Areas framed by broken lines are scanned Note A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box 682 ...

Page 683: ... Driver Correcting Images Unsharp Mask Reduce Dust and Scratches Fading Correction etc Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold 683 ...

Page 684: ...ow of a function and select an item from the pull down menu Important Do not apply these functions to images without moire dust scratches or faded colors The color tone may be adversely affected Refer to Image Settings for details and precautions on each function Note Refer to Scanning in Advanced Mode to start the Advanced Mode tab of ScanGear and scan Adjusting the image brightness and color ton...

Page 685: ...ing the base color in recycled paper newspapers etc when scanning documents Set Reduce Show through to ON OFF ON Sharpening slightly out of focus images Set Unsharp Mask to ON OFF ON Reducing gradations and stripe patterns Set Descreen to ON OFF ON 685 ...

Page 686: ...Low Medium or High according to the degree of dust and scratches None Medium Correcting photos that have faded with time or due to colorcast Set Fading Correction to Low Medium or High according to the degree of fading or colorcast None Medium Reducing graininess Set Grain Correction to Low Medium or High according to the degree of graininess None Medium Correcting shadows that appear between page...

Page 687: ...687 ...

Page 688: ...r or ambient strong colors Click an arrow in Color Adjustment to emphasize the corresponding color Cyan red magenta green and yellow blue are complementary color pairs each pair produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color It is recommended that you find a portion in the image where it should...

Page 689: ...mes scan areas or the frame selected in thumbnail view You can select multiple frames or cropping frames by clicking them while pressing the Ctrl key You can also select a color tone from the color pattern displayed on the left of the Color Pattern screen You can also use this function to add a specific tint to an image Increase the magenta to add a warm tint and increase the blue to add a cool ti...

Page 690: ...have faded with time etc Move Slider under Saturation to the left to decrease the saturation darken the image and to the right to increase the saturation brighten the image You can also enter a value 127 to 127 Saturation decreased Original image Saturation increased Note The natural color tone of the original image may be lost if you increase saturation too much Color Balance Adjust images that h...

Page 691: ...ne by reducing the cast color and increasing the complementary color It is usually difficult to correct the image completely by adjusting only one color pair It is recommended that you find a portion in the image where it should be white and adjust all three color pairs so that the portion turns white You can also enter a value 127 to 127 Below is an example of an image in which the Cyan Red pair ...

Page 692: ... to return to the previous view Click Defaults to reset all adjustments in the current window Channel Each dot of an image is a mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale w...

Page 693: ...etween the brighter and darker parts of an image Increasing contrast will increase the difference thus sharpening the image Decreasing contrast will decrease the difference thus softening the image Move Slider under Contrast to the left to decrease and right to increase the contrast of the image You can also enter a value 127 to 127 Decreased contrast Original image Increased contrast Note Increas...

Page 694: ...ure of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Histograms You can see the histogram of a specified area for each C...

Page 695: ...tween the black point and white point All parts to the right of White point Slider will turn white level 255 When Image Adjustment is set to anything but None the adjustments shown below are performed automatically Moving the Black point and White point Sliders Move the Black point Slider or White point Slider to adjust brightness Images with more data distributed to the highlight side Move the Bl...

Page 696: ...der toward the shadow side Adjusting Histograms Using the Droppers When you select a Channel and click the Black point Mid point or White point Dropper the mouse pointer on the preview image changes to a dropper Click a Dropper displayed below the histogram to change the setting The point clicked with Black point Dropper will be the darkest point You can also enter a value 0 to 245 The point click...

Page 697: ...or Gray Balance and click the area you want to adjust the color in the preview image The clicked point will be set as the achromatic color reference and the rest of the image is adjusted accordingly For instance if snow in a photo appears bluish click the bluish part to adjust the whole image and reproduce natural colors 697 ...

Page 698: ... mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Tone Curves With ScanGear scanning images via a scanner is the...

Page 699: ...the output side resulting in a bright toned image when viewed on a monitor Underexposure Concave curve The midtone data of the input side is stretched toward the shadow of the output side resulting in a dark toned image when viewed on a monitor High contrast S curve The highlight and shadow of the input side are enhanced resulting in a high contrast image Reverse the negative positive image Downwa...

Page 700: ...Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas 700 ...

Page 701: ...ent window Adjusting Threshold The brightness of color and grayscale images is expressed in a value between 0 and 255 However in creating black and white images all colors are mapped to either black 0 or white 255 Threshold is the borderline value that determines a color as black or white Move Slider to the right to increase the threshold value and thus increase the black areas Move the slider to ...

Page 702: ...ar Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab 702 ...

Page 703: ...on Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF Simplex Scan documents from the ADF in black and white Document Color ADF Duplex only for models supporting ADF duplex scanning Sc...

Page 704: ...review Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Image display Select this to view the scanned image on a monitor OCR Select this to use the scanned image with OCR sof...

Page 705: ...ortion within the cropping frame will be scanned You can drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Opens the Add Delete the Output Size dialog box in which you can specify custom output sizes You can select this option when Destination is Print or Image display In the Add Delete the Output Size dialog box you can specify multiple output sizes and sa...

Page 706: ...ply Auto Document Fix and Correct fading are available when Recommended is selected on the Color Settings tab of the Preferences dialog box Note Available functions vary by the document type selected in Select Source Apply Auto Document Fix Sharpens text in a document or magazine for better readability Important Scanning may take longer than usual when this checkbox is selected The color tone may ...

Page 707: ...view In whole image view Thumbnail Whole Image Switches the view in the Preview area 3 Preview Area Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image ...

Page 708: ...pping frames into thick broken lines and applies the settings to all of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear and the current scan settings document type etc Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview You can also check the results of the settings image corrections color...

Page 709: ...k a frame to zoom in on the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the frame again to return the display to its non magnified state When Whole Image is displayed on the Toolbar Items on the Platen are scanned and displayed as a single image All portions in the cropping frames will be scanned Note You can specify the cropping frame o...

Page 710: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 711: ... or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non magnified state In thumbnail view When multiple images are displayed in thumbnail view clicking this button zooms in on ...

Page 712: ...time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Opens the Preferences dialog box in which you can make scan preview settings Close Closes ScanGear scanner driver 2 Toolbar You can adjust or rotate preview images The butto...

Page 713: ...mage 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Auto Crop Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area The scan area is reduced every time you click this button if there are croppable areas within the cropping frame Check All Frames Available...

Page 714: ...ze and thumbnails of scanned images are displayed Only the images with the checkbox selected will be scanned Note When multiple images are previewed different outlines indicate different selection status Focus Frame thick blue outline The displayed settings will be applied Selected Frame thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously You can se...

Page 715: ...il view you can only create one cropping frame per image In whole image view you can create multiple cropping frames Adjusting Cropping Frames ScanGear Related Topic Scanning in Advanced Mode Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode 715 ...

Page 716: ...canned This setting is available in whole image view only When scanning both sides of the documents automatically from the ADF select A4 or Letter When you select a size the Preview area size changes accordingly Important Some applications have a limit to the amount of scan data they can receive Available scan range is as follows 21000 pixels x 30000 pixels or less If you change Paper Size after p...

Page 717: ...tos and documents in black and white This mode renders the image in black and white The contrast in the image is divided at certain levels threshold level into black and white and is rendered in two colors The threshold level can be set with Threshold Input Size In thumbnail view the cropped document size is displayed after preview In whole image view the Paper Size is displayed before preview and...

Page 718: ...e minimum size is 96 pixels x 96 pixels when Output Resolution is 600 dpi scaled at 100 When Auto Crop is performed in whole image view the aspect ratio will not be maintained since the size will be prioritized Refer to Adjusting Cropping Frames ScanGear for details on cropping frames 718 ...

Page 719: ...i When Select Source is Document ADF Simplex or Document ADF Duplex You can enter a value within the range of 25 dpi to 600 dpi Output Size Select an output size Select Flexible to set custom sizes or select a size for printing or displaying Select Add Delete to set custom size and save it as a new output size option Flexible You can specify the output resolution and scale and adjust the cropping ...

Page 720: ...he Add Delete the Output Size dialog box in which you can specify custom output sizes In the Add Delete the Output Size dialog box you can specify multiple output sizes and save them at one time Saved items will be registered to the Output Size list and can be selected along with the predefined items Adding Select Print or Image display for Destination then enter Output Size Name Width and Height ...

Page 721: ... Available when Output Size is set to anything but Flexible Click this button to rotate the cropping frame Click again to return it to the original orientation Data Size The data size when scanned with the current settings is displayed Note When the data size exceeds a certain size the value appears in red In that case a warning message appears when you click Scan It is recommended that you adjust...

Page 722: ...e brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected document type or the specified document type The result of the adjustment will be reflected in the entire image None Image Adjustment will not be applied Auto Applies Image Adjustment by automatically detecting the document type It is recommended that you normally select t...

Page 723: ...e Adjustment Unsharp Mask Emphasizes the outline of the subjects to sharpen the image when scanning photos OFF Unsharp Mask will not be applied ON Emphasizes the outline of the subjects to sharpen the image It is recommended that you normally select this setting Descreen Printed photos and pictures are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe ...

Page 724: ...normally select this setting High Select this to correct a large amount of fading and colorcast This can affect the tone of the image Important You can set Fading Correction after preview You can set this setting when Recommended is selected on the Color Settings tab of the Preferences dialog box Correction may not be applied properly if the scan area is too small Grain Correction Use this functio...

Page 725: ...force exceeding 4 4 lbs 2 0 kg If you press heavily the scanner may not work correctly or you might break the glass Align the document with the edge of the Platen If not the shadow will not be corrected properly Shadows may not be corrected properly depending on the document If the page background is not white shadows may not be detected correctly or may not be detected at all While scanning press...

Page 726: ...Adjusting Cropping Frames ScanGear 726 ...

Page 727: ...Color Adjustment Buttons the results will be reflected in the preview image Click a Color Adjustment Button to set the following items Saturation Color Balance Adjust the saturation vividness and color tone of the image Use this function to brighten colors that have faded with time or due to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or...

Page 728: ...e no settings to make in this screen For a color image select a color in Channel to check either Red Green or Blue or select Master to check three colors together If you place the cursor on the preview image the portion will be enlarged and its RGB values only L when Color Mode is Grayscale before and after the adjustments will be displayed Threshold Set the boundary threshold at which black and w...

Page 729: ...gs List and click Delete Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List You can load and apply the saved tone curve threshold settings to a preview image To load the settings select the saved item from the pull down menu Note Save up to 20 items Defaults Reset all adjustments saturation color balance brightness contrast histogram and tone curve 729...

Page 730: ...settings specify the folder in which to save images temporarily and set the music file to play during or at the end of a scan Preview Tab Allows you to select what to do with Preview when ScanGear is started how to display cropping frames after previewing images and the cropping size for thumbnails of scanned documents Scan Tab Allows you to select what to do with ScanGear after scanning image Col...

Page 731: ...munication is disabled a message may appear because the computer cannot collect the machine status In that case click OK to exit ScanGear scanner driver Auto Power On Select Enable to turn on the machine automatically when data is received Auto Power Off Specify the amount of time you want to set from the list When this time lapses without any data being received the machine turns off automaticall...

Page 732: ...ption when you wish to reduce the operating noise of the machine Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time Set the Start time and End time during which quiet mode is to be activated Important The time specified in Start time and in End time must be different If your scanner or printer does n...

Page 733: ...every time before previewing and scanning to reproduce correct color tones in scanned images Note Even when Execute at Every Scan is set to OFF the scanner may be calibrated automatically in some cases such as immediately after you turn the machine on Calibration may take time depending on your computer 733 ...

Page 734: ... Auto Power Off Function With USB Connection With Network Connection MG7700 series MG7500 series MG7100 series MG6900 series MG6800 series MG6700 series MG6600 series MG6500 series MG6400 series MG5700 series MG5600 series MG5500 series MG3600 series MG3500 series MG2900 series MG2500 series No network support 734 ...

Page 735: ...Model Name Auto Power Off Function With USB Connection With Network Connection E560 series E480 series E460 series E400 series No network support P series Model Name Auto Power Off Function With USB Connection With Network Connection P200 series No network support MB series To turn off MB series automatically specify the time from the operation panel of the printer 735 ...

Page 736: ... No preview image will be displayed at startup Note Select None if you do not want to save the preview image Cropping Frame on Previewed Images Select how to display cropping frames after previewing images Execute auto cropping on previewed images The cropping frame scan area will automatically be displayed in the document size after previewing Display the last frame on previewed images A cropping...

Page 737: ...ler Displays 95 in width and height of the area displayed for the standard size Note When you change the Cropping Size for Thumbnail View setting the preview images will be refreshed and cropped to the new size As the preview images are refreshed the color adjustments and other settings applied to them are reset 737 ...

Page 738: ... original application when scanning is completed Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed Display the dialog to select next action Select this to open a screen and select what to do when scanning is completed Note Even if Do not close ScanGear automatically or Display the dialog to select next action is set some ap...

Page 739: ...inter colors thus reducing time and trouble to manually match the monitor and printer colors Source Scanner Select scanner profile Target Select target profile Monitor Select this checkbox to display preview image with optimum correction for monitor Defaults Returns to the default Color Matching settings Note The Color Adjustment Buttons on the Advanced Mode tab are not available when you select C...

Page 740: ...nual for the monitor printer and application settings Monitor Gamma By setting the gamma value of a monitor you can adjust the input data to the brightness characteristics of the monitor Adjust the value if your monitor s gamma value does not match the default value set in ScanGear and the colors of the original image are not accurately reflected in the monitor Click Defaults to return to the defa...

Page 741: ...r driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item Pla...

Page 742: ... dialog box of IJ Scan Utility With network connection items may not be scanned correctly when five or more items are placed In that case reduce the number of items placed on the platen to four or less then scan again Positions of slanted items 10 degrees or less are corrected automatically Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning fr...

Page 743: ... document guides to the width of the documents Insert the documents face up until a beep sounds Note When scanning duplex documents place the front sides facing up They will not be scanned in the correct page order if placed the other way around 743 ...

Page 744: ... specified You can drag the mouse over a thumbnail to specify a cropping frame In whole image view An active cropping frame is automatically specified around the preview image You can drag the cropping frame in the Preview area to specify the area Note You can change the auto crop setting in the Preferences dialog box Refer to Cropping Frame on Previewed Images in Preview Tab for details Cropping ...

Page 745: ...accordingly The cursor will change into Crosshair Arrow when it is positioned within a cropping frame Click and drag the mouse to move the entire cropping frame Note On the Advanced Mode tab you can specify the cropping frame size by entering the values into Width and Height in Input Settings You can rotate a cropping frame 90 degrees by clicking Switch Aspect Ratio However Switch Aspect Ratio is ...

Page 746: ...lso select multiple cropping frames by clicking them while pressing the Ctrl key If you select multiple cropping frames and change the settings on a tab at the right of ScanGear the settings will be applied to all the selected cropping frames When you create a new cropping frame it retains the settings of the latest cropping frame Note Create up to 12 cropping frames Scanning takes longer than usu...

Page 747: ... select it and click Remove Cropping Frame on the Toolbar Alternatively press the Delete key When there are multiple cropping frames all the selected cropping frames active cropping frame and selected cropping frames are deleted simultaneously 747 ...

Page 748: ...model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 document at 600 dpi in full color ScanGear and WIA driver cannot be used at the same time Do not enter the computer into sleep or hibernate state during scanning App...

Page 749: ... high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virtual memory or reduce the image size resolution and retry Alternatively scan the image via IJ Scan Utility first then save and import it into the application 749 ...

Page 750: ...Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel Windows XP Only 750 ...

Page 751: ...rom the Start menu select Network 2 Right click XXX_MAC address where XXX is the model name in the displayed screen then select Install Scanning with WIA Driver 2 0 The following is an example of scanning using Windows Fax and Scan 1 Place the item on the platen Positioning Originals Scanning from Computer 2 Select New on the File menu of Windows Fax and Scan then click Scan The scan setting scree...

Page 752: ... the contrast of the image thus softening the image Moving it to the right will increase the contrast of the image thus sharpening the image You can also enter a value 100 to 100 Preview or scan images as separate files Select this checkbox to preview or scan multiple images as separate files Important When using the scanner or printer with network connection you cannot specify Brightness Contrast...

Page 753: ... Brightness Move the slider to adjust the brightness Move it to the left to darken and right to brighten the image You can also enter a value 127 to 127 Contrast Move the slider to adjust the contrast Moving it to the left will decrease the contrast of the image thus softening the image Moving it to the right will increase the contrast of the image thus sharpening the image You can also enter a va...

Page 754: ...Scanning starts then the scanned image appears in the application 754 ...

Page 755: ...ardware Scanners and Cameras then double click Canon XXX series where XXX is the model name The Scanner and Camera Wizard dialog box appears 3 Click Next 4 Select Picture type according to the item to be scanned Note To scan with the values previously set in Custom settings select Custom 5 Click Custom settings to set the preferences as required Brightness Move the slider to adjust the brightness ...

Page 756: ...sharpening the image You can also enter a value 127 to 127 Resolution DPI Enter the resolution Specify a value between 50 dpi and 600 dpi Resolution Picture type Select the type of scan you want for your item Reset Click to restore the original settings 6 Click Preview to preview the image The preview image appears on the right Drag to specify the scan area 7 Click Next and follow the instructions...

Page 757: ...Network Scanner Selector EX is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX Windows 7 Windows Vista Windows XP From the Start menu click All Programs Canon Utilities IJ Network Scanner Selector EX IJ Network Scanner Selector EX Menu Displays a menu when you right click IJ Network Scanner Selector EX in the notification area on the desktop...

Page 758: ...s to your computer over a network Important When using a model with which you cannot scan over a network from the operation panel that model does not appear in Scanners and the setting is not available Scan from Operation Panel Settings Screen Click Scan from Operation Panel Settings in the Scan from PC Settings screen to display the Scan from Operation Panel Settings screen Scanners MAC addresses...

Page 759: ...r printer still does not appear refer to Problems with Network Communication for your model from Home of the Online Manual You do not need to use this software when scanning via USB Refer to Uninstalling IJ Network Scanner Selector EX to delete it You can scan via USB even if it is not deleted 759 ...

Page 760: ...Selector EX Note If the User Account Control screen appears click Continue Windows 7 Windows Vista 1 From the Start menu select Control Panel Programs Programs and Features 2 Select Canon IJ Network Scanner Selector EX then click Uninstall Change Note If the User Account Control screen appears click Continue Windows XP 1 From the Start menu select Control Panel Add or Remove Programs 2 Select Cano...

Page 761: ...Scanning Tips Resolution Data Formats Color Matching 761 ...

Page 762: ... a Computer tab of the Settings dialog box ScanGear Scanner Driver Output Resolution in Output Settings on the Advanced Mode tab Appropriate Resolution Settings Set the resolution according to the use of the scanned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website...

Page 763: ...e processing speed will slow down significantly and you will experience inconvenience such as lack of memory Set the minimum required resolution according to the use of the image Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 763 ...

Page 764: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 765: ...put profile target The image s color space is converted from the scanner s color space to sRGB by ScanGear When displaying on a monitor the image s color space is converted from sRGB to the monitor s color space based on the operating system s monitor settings and the application s working space settings When printing the image s color space is converted from sRGB to the printer s color space base...

Page 766: ...es 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item Place the item face down on the platen with 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen and the item Portions placed on the diagonally stri...

Page 767: ...dges diagonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned more than 0 4 inch 1 cm Note You can place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically 767 ...

Page 768: ...on panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX Menu and Setting Screen for your model from Home of the Online Manual for details To scan from the operation panel specify your scanner or printer with IJ Network Scanner Selector EX beforehand 1 Check that IJ Netw...

Page 769: ...n from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner or printer connected to a network specify your scanner or printer with IJ Network Scanner Selector EX then follow the steps below to change the connection status between it and the computer 1 Start IJ Scan Utility 2 Select Canon XXX series Network where XXX is the m...

Page 770: ...elector EX IJ Network Scanner Selector EX The icon appears in the notification area on the desktop and the Scan from PC Settings screen appears In that case skip ahead to Step 3 2 In the notification area on the desktop right click IJ Network Scanner Selector EX then select Settings The Scan from PC Settings screen appears 3 Click Scan from Operation Panel Settings The Scan from Operation Panel Se...

Page 771: ...If your scanner or printer still does not appear refer to Network Communication Problems for your model from Home of the Online Manual 771 ...

Page 772: ...Scanning from Computer Mac OS Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 772 ...

Page 773: ... Computer Using Operation Panel Basics Attaching Scanned Data to E mail Using Operation Panel Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility Windows Setting Up Operation Panel with IJ Scan Utility Mac OS 773 ...

Page 774: ...plug in or unplug the USB cable while the machine is in operation or when the computer is in the sleep or standby mode If you perform scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The destination and the file name are specified in Canon IJ Scan Utility You can specify the destination and ...

Page 775: ... selecting to which you save the data is displayed Note If the Scan standby screen for forwarding the data to the USB connected computer is displayed on the LCD press the left Function button to display the screen for selecting to which you save the data Select the computer to forward the scanned data following the procedure below 1 Select PC and press OK button 2 Use button to select computer to ...

Page 776: ...ned data to the computer searched using WSD you cannot select the document type Auto scan The machine detects the type of the originals automatically and the image is forwarded in the optimized size resolution and data format Important Load originals properly according to their type otherwise some originals may not be scanned properly For more on loading the original Loading Originals The followin...

Page 777: ...EG or TIFF for Format on the scan setting screen The machine starts scanning and scanned data is forwarded to the computer When you select PDF or Compact PDF for Format on the scan setting screen The confirmation screen asking you if you continue scanning is displayed after scanning is complete If you continue scanning load the original on the platen glass and start scanning If you do not continue...

Page 778: ...time Canon IJ Scan Utility is automatically started If you want to scan originals with advanced settings or if you want to edit or print scanned images If you scan originals from a computer using My Image Garden My Image Garden enables you to edit the scanned images such as optimizing or trimming In addition you can edit or print the scanned images using the compatible application software to make...

Page 779: ...y Do not plug in or unplug the USB cable while the machine is in operation or when the computer is in the sleep or standby mode If you perform scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The mail software and the file name are specified in Canon IJ Scan Utility You can specify the desti...

Page 780: ...the scanned data for a network connected computer The Scan standby screen is displayed 5 Use button to select document type Auto scan The machine detects the type of the originals automatically and the image is forwarded in the optimized size resolution and data format Important Load originals properly according to their type otherwise some originals may not be scanned properly For more on loading...

Page 781: ...r scanning or Black button for black white scanning If you select JPEG for Format on the scan setting screen The machine starts scanning and scanned data is forwarded to the computer and attached to an e mail If you select PDF or Compact PDF for Format on the scan setting screen The confirmation screen asking you if you continue scanning is displayed after scanning is complete If you continue scan...

Page 782: ...Vista The program selection screen may be displayed after pressing the Color or Black button In this case select Canon IJ Scan Utility and click OK For Windows XP The program selection screen may be displayed after pressing the Color or Black button for the first time In this case specify Canon IJ Scan Utility as the application software to use select Always use this program for this action and th...

Page 783: ...ng to which you save the data If the setting which cannot be specified in combination is selected Error details appears on the LCD and appears at the setting item In this case press the left Function button to check the message and change the setting The specified scan settings such as the scan size resolution and data format are retained even if the machine is turned off When scanning starts in t...

Page 784: ...screen A printout consists of minute dots to make characters or graphs Interfering with each dot may result in uneven shades or a striped pattern Select ON if you notice any uneven shades or a striped pattern on the scanned image This setting item is not available when Photo is selected for Doc type Note Even if ON is selected for this setting some moire effects may remain if Unsharp mask is set t...

Page 785: ...anel Note The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Select a scan mode on the Scanning from the Operation Panel tab Note Refer to the following for details Settings Save to PC Auto Dialog Box 785 ...

Page 786: ...ings Save to PC Photo Dialog Box Settings Attach to E mail Auto Dialog Box Settings Attach to E mail Document Dialog Box Settings Attach to E mail Photo Dialog Box 4 Set Scan Options 5 Specify the file name and other settings in Save Settings 786 ...

Page 787: ...6 Select the application you want to start after scanning in Application Settings 7 Click OK 787 ...

Page 788: ...The responses will be executed according to the specified settings when you start scanning from the operation panel 788 ...

Page 789: ... following scan functions PIXMA MAXIFY Cloud Link PIXMA MAXIFY Cloud Link is a web service provided by Canon Save scanned images to data storage services through integration with various cloud services without using a computer Using PIXMA MAXIFY Cloud Link 789 ...

Page 790: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 791: ...blet Cannot Set Correctly Cannot Find Machine on Check Printer Settings Screen Message Appears on Computer During Setup Cannot Find Machine on Wireless LAN USB Connection Problems Cannot Communicate with Machine via USB Network Key Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Administrator Password Set for Machine Unknown Checking Network Information Rest...

Page 792: ...Error Message Appears on PictBridge Wireless LAN Compliant Device IJ Scan Utility Error Messages Windows IJ Scan Utility Error Messages Mac OS ScanGear Scanner Driver Error Messages Scanner Driver Error Messages Operation Problems Network Communication Problems Printing Problems Problems while Printing Scanning from Smartphone Tablet Scanning Problems Windows Scanning Problems Mac OS Mechanical Pr...

Page 793: ...Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 793 ...

Page 794: ...Cannot Find Machine on Network Cannot Find Machine on Printers on Network List Screen Cannot Find Machine on Check Printer Settings Screen Cannot Find Machine on Wireless LAN 794 ...

Page 795: ...rtant If the machine cannot be detected while you are setting up the network communication using a USB cable the machine may be in the direct connection In this case finish the direct connection and enable the wireless LAN and try to redetect the machine Using Machine with Direct Connection Note To set up network communications via USB instead select Set up the network connection via USB check box...

Page 796: ...rk device to become ready for use once they are turned on Wait a while after turning on the machine or network device and then click Redetect on the Check Printer Settings screen to redetect the machine If the machine is found follow the instructions on the screen to continue to set up network communication If machine and network device are on If the machine cannot not be found after trying to red...

Page 797: ...displayed The machine is not set to allow wireless communication Turn on wireless communication on the machine Once you have turned on wireless communication click Back to Top on the Check Printer Settings screen to redo the network communication setup from the beginning If icon is displayed Go to check 3 Cannot Find Machine During Wireless LAN Setup Check 3 797 ...

Page 798: ...ns between the machine and the wireless router Wireless communication between different rooms or floors is generally poor Adjust the location of the machine and the wireless router Make sure there is no source of radio wave interference near the machine or the wireless router If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it ...

Page 799: ...If icon is displayed Go to check 4 Cannot Find Machine During Wireless LAN Setup Check 4 799 ...

Page 800: ... the wireless network communication icon of the notification area on the desktop for Windows 8 1 Windows 8 Windows 7 or Windows Vista For Mac OS Check the SSID from the AirMac icon in the menu bar Note If SSID of wireless router is not shown on your computer check computer settings If SSIDs are different Click Back to Top on the Check Printer Settings screen to redo the network communication setup...

Page 801: ...ck Printer Settings screen to redetect the machine If the machine is found follow the instructions on the screen to continue to set up network communication If no message appears Cancel the setup and then set the security software to allow Canon software to access the network For Windows The file Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Ca...

Page 802: ...ess router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the machine If the machine is found follow the instructions on the screen to continue to set up network communication If the machine is not yet detected select the Set up the network connectio...

Page 803: ...he machine could not be detected with the current setup method Select the Setting printer could not be found on the list check box and click Next The screen to show another setup method is displayed Perform setup following the instructions on the screen 803 ...

Page 804: ...gain Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Turn off machine 2 Unplug USB cable from machine and computer and connect it again 3 Turn on machine Check3 If you canno...

Page 805: ...Note For Windows you can use the Setup CD ROM to redo setup 805 ...

Page 806: ...ng IJ Network Tool over a USB connection connect the machine and the computer using a USB cable as the illustration below The USB port is at the back of the machine Check4 Make sure machine setup is complete If it is not perform setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website Check5 If using IJ Network T...

Page 807: ...wireless router The machine can be up to 50 m 164 ft from the wireless router indoors Make sure the machine is close enough to the wireless router to be used To check the radio status For Windows Monitoring Wireless Network Status For Mac OS Monitoring Wireless Network Status Check10 Make sure there is no source of radio wave interference nearby If a device like a microwave oven that emits radio w...

Page 808: ...environments check their settings Some programs use a firewall by default Check14 If using a router connect machine and computer to LAN side same network segment Check15 If machine is connected to an AirPort Base Station via LAN use alphanumeric characters for network name SSID Mac OS If the problem is not resolved redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon...

Page 809: ...enly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Ink Level Not Shown on Printer Status Monitor Windows 809 ...

Page 810: ...ent network settings of the machine print out the network setting information Printing Network Settings If the machine network settings do not match with those of the wireless router change the network settings of the machine to match with those of the wireless router using IJ Network Tool Check3 Make sure machine is not placed too far away from the wireless router The machine can be up to 50 m 16...

Page 811: ...security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by default Check11 If using a router connect machine and computer to LAN side ...

Page 812: ... sure machine is turned on Check2 Is the icon displayed on the LCD If the icon is not displayed select Activate direct connect on Change LAN in LAN settings under Device settings Check3 Make sure machine is selected as connection for wireless communication device e g smartphone or tablet Select the identifier for direct connection SSID specified for the machine as the connection destination for co...

Page 813: ...nnected Cannot Print or Scan from Network Computer Check1 Make sure computer network settings are correct For more on computer setup see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them For Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website For Mac OS Install the MP Drivers from the Canon webs...

Page 814: ...he machine and your computer To communicate with a wireless router that uses automatically generated WEP keys you must set the machine to use the key generated by the wireless router entering it in hexadecimal format For Windows Normally select Auto for the authentication method Otherwise select Open System or Shared Key depending on the wireless router s settings When the WEP Details screen appea...

Page 815: ...ynamic encryption type must be the same for the wireless router the machine and your computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric characters or a 64 character hexadecimal number Either TKIP basic encryption or AES secure encryption is selected automatically as the dynamic encryption method For Windows For details see Changing WPA WPA2 ...

Page 816: ...ttings Select Reset all to restore administrator password to default Reset setting After initializing the machine settings redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 816 ...

Page 817: ...check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses or IP addresses for computer network device and machine are registered Check3 If usin...

Page 818: ...e the encryption type for the machine and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the machine Cannot Communicate with Machine After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 818 ...

Page 819: ...ween different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the machine cannot communicate with the computer over a wireless LAN due to a wall place the machine and the computer in the same room Check3 Make sure there is no source of radio wave interference nearby If a device like a microwave oven that emits radio wav...

Page 820: ...Status Monitor Windows Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 820 ...

Page 821: ...Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly Windows Checking Network Information Restoring to Factory Defaults 821 ...

Page 822: ...wing screen appears if the machine is set up for use with a network and an administrator password has been set For Windows For Mac OS Enter the administrator password set for the machine Note An administrator password is already set for the machine at the time of purchase For details Administrator Password For improved security we recommend that you change the administrator password For Windows Ch...

Page 823: ...tings in Wireless LAN Sheet For Mac OS For more on encryption settings see Changing Settings in Wireless LAN Sheet You are connecting the machine to the non encrypted wireless network Appears Security is not configured on the wireless router The machine can still be used so continue the setup procedure and complete it Important If you connect to a network that is not protected with security measur...

Page 824: ...n with the machine over the network If you are using your computer in a network environment other than the one used to set up the machine disable IJ Network Scanner Selector EX To disable IJ Network Scanner Selector EX right click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX 824 ...

Page 825: ...dress To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and search for Command Prompt In Windows 7 Windows Vista or Windows XP click Start All Programs Accessorie...

Page 826: ...XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For Mac OS 1 Start Network Utility as shown below In Mac OS X v10 10 or Mac OS X v10 9 select Computer from Go menu of Finder double click Macintosh HD System Library CoreServices Applications Network Utility In Mac OS X v10 8 or Mac OS X v10 7 open Utilities folder in Applications folder and doub...

Page 827: ...se computer is communicating with target device Checking Network Settings Information To check the machine s network settings information print out the network settings information or use the operation panel to display it LAN settings Printing Network Settings 827 ...

Page 828: ...efaults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the machine making printing or scanning operation from a computer over a network impossible To use the machine over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Initialize the net...

Page 829: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 829 ...

Page 830: ...LAN If the icon is displayed the machine is not connected to the wireless router Check3 Are network settings of machine identical with those of wireless router Make sure the network settings of the machine e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it or con...

Page 831: ...artphone tablet cannot communicate with the machine in the direct connection check the following Check1 Make sure machine is turned on Check2 Is icon displayed on the LCD Press the HOME button select LAN settings and then set Change LAN to Activate direct connect Check3 Check settings of your smartphone tablet Make sure your smartphone tablet can use the wireless LAN For more on performing setting...

Page 832: ... that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the machine as far away from the interference source as possible Check9 Make sure 5 devices are already connected Direct connection does not allow more than 5 devices to be connected 832 ...

Page 833: ... Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly No Paper Error Automatic Duplex Printing Problems Copying Printing Stops Cannot Print Using AirPrint 833 ...

Page 834: ...device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the machine over a LAN make sure the machine is correctly set up for network use Check3 Is direct connection enabled To print using a mode other than the direct connection disable the direct connection first Using Machine with Direct Connection Chec...

Page 835: ...ws 8 select Control Panel from Settings charm on Desktop Hardware and Sound Devices and Printers In Windows 7 select Devices and Printers from Start menu In Windows Vista select Start menu Control Panel Hardware and Sound Printers In Windows XP select Start menu Control Panel Printers and Other Hardware Printers and Faxes 3 Open printer driver properties In Windows 8 1 Windows 8 or Windows 7 right...

Page 836: ...rinter and then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port and then select your machine s name If the problem is not resolved reinstall the MP Drivers from the Setup CD ROM or the Canon website Printing does not start even though the port named CNBJNP_xxxxxxxxxx is selected when the machine is used over LAN Launch IJ Network Tool select CNB...

Page 837: ...omatically Take the appropriate action described in the message When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on LCD 837 ...

Page 838: ...To remove the jammed paper see List of Support Code for Error Paper Jams Note You can also search for details on resolving the errors indicated by the support code shown Search 838 ...

Page 839: ...e settings using the operation panel Setting Items for Copying Copying a photo Check the settings using the operation panel Copying Photos Printing from a PictBridge Wireless LAN compliant device Check the settings on your PictBridge Wireless LAN compliant device PictBridge Wireless LAN Print Settings Check the settings using the operation panel PictBridge print settings Printing from your compute...

Page 840: ...s Are Wrong White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing Windows Images Incomplete or Missing Windows Ink Blots Paper Curl Paper Is Smudged Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors 840 ...

Page 841: ...ter driver Select the Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check3 Your hard disk may not have sufficie...

Page 842: ... be printed To prevent this set reduced printing on the printer driver Important Reducing the printing size may affect the layout of your document If the application you used to create your document has a zoom function set the reduced size in the application 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 Check Duplex Printing check box in Page Setup sheet 3 Click ...

Page 843: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 843 ...

Page 844: ...n and perform any necessary maintenance operations such as print head cleaning Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the probl...

Page 845: ...s or prints with reduced quality Load paper with the printable side facing down Refer to the instruction manual supplied with the paper for detailed information on the printable side When copying see also the sections below Check6 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check7 Make sure original is properly loaded on platen glass Loading Originals ...

Page 846: ...int head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Aligning the Print Head Position For Mac OS Aligning the Print Head Position Check3 Increase print quality and try printing again Increasing the print quality using the operation panel or the printer driver may ...

Page 847: ...ut Printing or Binding margin function is in use thin lines may not be printed Try thickening the lines in the document Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality 847 ...

Page 848: ...ay be improved Click Print Options on Page Setup sheet of the printer driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce pri...

Page 849: ... may absorb too much ink and become wavy causing paper abrasion Printing from your computer Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Copying Setting Items for Copying Check3 Use Photo Paper to print photos To print data with high color saturation such as photographs or images with dark colors we recommend that you use Photo Pa...

Page 850: ... quality may be reduced at the top and bottom edges of the paper Printing Area Check3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and sto...

Page 851: ... been curled outward one sheet at a time Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the machine to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once yo...

Page 852: ...Copying Setting Items for Copying Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application software Printing Area Check7 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check8 Is paper feed roller dirty Clean paper f...

Page 853: ...k Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time and click OK 5 Check message and click OK For Mac OS 1 Make sure machine is turned on 2 Open Canon IJ Printer Utility Opening the Canon IJ Printer Utility 3 Select Custom Settings in the pop up menu 4 Drag Ink Drying Wait Time slide bar to set the wait time and click Apply 5 Check message and click OK ...

Page 854: ...gs Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of machine Cleaning the Inside of the Machine Bottom Plate Cleaning Note During borderless printing duplex printing or too much printing ink may stain the inside of the machine 854 ...

Page 855: ...s Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This machine performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger t...

Page 856: ... the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If prob...

Page 857: ...rint head deep cleaning does not resolve the problem the print head may be damaged Contact your nearest Canon service center to request a repair Check3 Perform print head alignment Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Aligning the Print Head Position For Mac OS Alig...

Page 858: ...head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after...

Page 859: ...er place the print side facing DOWN and slide the paper guides to align with both sides of the paper Loading Paper When you load the paper insert the paper stack until the leading edge touches the far end of the cassette Check3 Is paper too thick or curled Media Types You Cannot Use Check4 When loading postcards or envelopes consider the following If a postcard is curled it may not feed properly e...

Page 860: ...r For Windows Open the printer driver setup window select Custom Settings in Maintenance sheet select Prevent paper double feed check box and then click OK To open the printer driver setup window see How to Open the Printer Driver Setup Window For Mac OS In the Canon IJ Printer Utility select Custom Settings in the pop up menu select Prevent paper double feed check box and then click Apply To open...

Page 861: ... the paper size setting is appropriate for automatic duplex printing Check the paper size setting in the application software Then check the paper size setting in the printer driver For Windows Check Page Size setting on Page Setup sheet in the printer driver setup window For Mac OS Check Paper Size on the Page Setup dialog Note Duplex printing may not be available depending on the version of the ...

Page 862: ...more pages of a document with manual duplex printing one side of all sheets of paper will be printed first Turn over the paper and reload the paper in the machine and then the reverse side of all sheets of paper will be printed Be careful not to change the order of paper in the stack The procedure for reversing the paper varies depending on the staple side and printing orientation Follow the on sc...

Page 863: ...s complete Note If you are printing a document with a large printing area or printing several copies printing may pause to allow the ink to dry Check3 Has machine been printing continuously for a long period If the machine has been printing continuously for a long time the print head or other parts around it may overheat The machine may stop printing at a line break for a period of time and then r...

Page 864: ...machine is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check3 Make sure machine has enough paper and ink Check4 Make sure no error message is displayed on machine s LCD If the problem is not resolved use the printer driver on your computer to execute printing and check whether the document can be printed normally on the machine 864 ...

Page 865: ...Scanning Problems Windows Scanning Problems Scan Results Are Unsatisfactory Software Problems IJ Scan Utility Error Messages ScanGear Scanner Driver Error Messages 865 ...

Page 866: ...canGear Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work after Upgrading Windows Scanned Image Does Not Open 866 ...

Page 867: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 867 ...

Page 868: ...rinter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with I...

Page 869: ...nected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that MP Drivers is installed If not installed install MP Drivers from the Setup CD ROM or the web page Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports TWAIN You canno...

Page 870: ...eck 1 Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 870 ...

Page 871: ... Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Multiple item scanning may not be supported Some applications do not support multiple image scanning In that case scan each item individually 871 ...

Page 872: ...2 Set Fading Correction Grain Correction etc to None Refer to Image Settings for your model from Home of the Online Manual for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 872 ...

Page 873: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 873 ...

Page 874: ...ient free hard disk space then scan again Error message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Box Check 4 Multiple devices may be conne...

Page 875: ... administrative rights are required to perform a task If you are logged on to an administrator account follow the on screen instructions Windows 7 Windows Vista 1 From the Start menu select Control Panel Programs Programs and Features 2 Double click Canon IJ Scan Utility 3 When a confirmation appears click Yes 4 When uninstallation is complete click OK IJ Scan Utility is deleted Note In Windows 7 ...

Page 876: ...Step 3 Reinstall MP Drivers and IJ Scan Utility Reinstall MP Drivers and IJ Scan Utility from the Setup CD ROM or the web page 876 ...

Page 877: ...a format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 877 ...

Page 878: ...Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 878 ...

Page 879: ...nd Stitch Dialog Box On the Basic Mode tab of ScanGear scanner driver select Magazine Color in Select Source Refer to Basic Mode Tab for your model from Home of the Online Manual for details On the Advanced Mode tab of ScanGear set Descreen in Image Settings to ON Refer to Image Settings for your model from Home of the Online Manual for details Note If moire appears when you scan a digital print p...

Page 880: ...tings to None Refer to Image Settings for your model from Home of the Online Manual for details On the Color Settings tab in the Preferences dialog box of ScanGear set Color Matching Refer to Color Settings Tab for your model from Home of the Online Manual for details 880 ...

Page 881: ...the item size You can also manually specify the scan area in thumbnail view or when there are white margins along the item for example in photos or when you want to create custom cropping frames Adjusting Cropping Frames in the Image Stitch Window Note Refer to Adjusting Cropping Frames ScanGear for your model from Home of the Online Manual for how to adjust cropping frames with ScanGear scanner d...

Page 882: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Positioning Originals Scanning from Computer 882 ...

Page 883: ... item to be scanned If you cannot scan properly by automatically detecting the item type specify the item type and size When Scanning from the Operation Panel Refer to Setting Items for Scanning Using Operation Panel for your model from Home of the Online Manual for details on the setting items when scanning from the operation panel When Scanning with IJ Scan Utility Scanning Documents Scanning Ph...

Page 884: ...he Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 884 ...

Page 885: ...or details If you have any questions contact the manufacturer of the application Note You cannot reduce the image size in Paint To reduce the display size open the images in an application Check 2 Change the resolution setting in ScanGear scanner driver and scan again The higher the resolution the larger the resulting image will be Resolution 885 ...

Page 886: ...Software Problems The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client 886 ...

Page 887: ... Check Check that the e mail client s MAPI is enabled Refer to the e mail client s manual for how to set MAPI If the problem is not solved even when MAPI is enabled select None Attach Manually in the screen for selecting an e mail client then manually attach the image to the outgoing e mail 887 ...

Page 888: ...ake the following measures Check the scanner status Restart the scanner Restart the computer then try again Reinstall the scanner driver An internal error has occurred Take the following measures Check the scanner status Restart the scanner Restart the computer then try again Reinstall MP Drivers 230 A scanner driver supporting this software is not installed Install it and try again Reinstall MP D...

Page 889: ...244 You do not have the required privileges to access the specified folder Grant access permission to the specified folder 889 ...

Page 890: ...ake sure that your scanner or printer is turned on Delete MP Drivers then reinstall MP Drivers from the Setup CD ROM or the web page Refer to Deleting the Unnecessary MP Drivers for your model from Home of the Online Manual for how to delete MP Drivers Make sure that the selected application source is correct Refer to the application s manual for details Check the printer status With USB connectio...

Page 891: ...anner status Restart the scanner Restart the computer then try again Reinstall the scanner driver An internal error has occurred Take the following measures Check the scanner status Restart the scanner Restart the computer then try again Reinstall MP Drivers Follow the procedure below to check if WIA Windows Image Acquisition is running or in started state Windows 8 1 Windows 8 Click the Settings ...

Page 892: ...nner to use with IJ Network Scanner Selector EX Refer to Network Scan Settings for the setting procedure 208 IJ Network Scanner Selector cannot be found Reinstall scanner driver Scanner driver will be closed Delete MP Drivers then reinstall MP Drivers from the Setup CD ROM or the web page Refer to Deleting the Unnecessary MP Drivers for your model from Home of the Online Manual for how to delete M...

Page 893: ...ome On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB LCD Is Off LCD Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed Windows 893 ...

Page 894: ...wer plug is securely connected to machine and then turn it back on Check3 Unplug machine leave it for at least 3 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair 894 ...

Page 895: ... printer driver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the machine to turn off automatically Open Canon IJ Printer Utility select Power Settings in the pop up menu and then select Disable for Auto Power Off on Auto Power Note You can also enable the machine to turn on off automatically from the operatio...

Page 896: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 897: ...tion below the USB port is at the back of the machine Check3 Do not start IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows How to Open the Printer Driver Setup Window 897 ...

Page 898: ...ff If POWER lamp is off The machine is not on Check that the power cord is connected and press the ON button If POWER lamp is lit The LCD may be in screen saver mode Press any button on the operation panel 898 ...

Page 899: ...ur language 1 Press HOME button and wait for about 5 seconds 2 Select Setup on HOME screen LCD and Operation Panel 3 Select Device settings and press OK button 4 Press button 4 times and press OK button 5 Use button to select a language for LCD and press OK button 899 ...

Page 900: ...e List of Support Code for Error Check3 Has operation panel been left open for 10 minutes or longer If the operation panel is left open for more than 10 minutes the print head holder moves to the position to protect it to prevent the print head from drying out Close and reopen the operation panel to return the print head holder to the position for replacing Check4 Has machine been printing continu...

Page 901: ...sure that Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 On Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on Option menu if it is not selected 901 ...

Page 902: ... and Download Problems Cannot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Uninstalling IJ Network Tool 902 ...

Page 903: ...er In Windows XP click Start and then click My Computer 2 Double click CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer ...

Page 904: ...computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers For Mac OS Download the drivers from the sup...

Page 905: ...ll it may appear in the notification area on the desktop Click the message and follow the instructions to install Easy WebPrint EX Internet access is required to install or download Easy WebPrint EX Check2 Is Canon Easy WebPrint EX selected on Toolbars menu in Internet Explorer s View menu If Canon Easy WebPrint EX is not selected Easy WebPrint EX is disabled Select Canon Easy WebPrint EX to enabl...

Page 906: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The machine is detected automatically in the network Make sure the machine was found and install the MP Drivers following the on screen instructions Note The network settings on the machine are not affected so the machine can be used on the ne...

Page 907: ...om program list and then click Uninstall If User Account Control screen appears click Continue Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon IJ Network Tool from program list and then click Uninstall If User Account Control screen appears click Continue Windows XP 1 Click Start Control Panel Add or Remove Programs 2 Select Canon IJ Network Too...

Page 908: ...ick Canon Utilities IJ Network Tool and then drag Canon IJ Network Tool icon into Trash 2 Restart computer Empty the Trash and restart your computer Note To reinstall IJ Network Tool uninstall IJ Network Tool and install it again from the Canon website 908 ...

Page 909: ...Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge Wireless LAN Compliant Device 909 ...

Page 910: ...ke the appropriate action described in the message If an error occurs a support code error number appears on the computer screen or the LCD When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on LCD 910 ...

Page 911: ...with support codes see List of Support Code for Error Note You can also search for details on resolving the errors indicated by the support code shown Search To resolve errors that do not have support codes see Message Appears 911 ...

Page 912: ...Printer Scanner Fax Extended Survey Program Screen Is Displayed Windows Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS Message Appears on LCD Check the message and take an appropriate action Power was not turned off correctly the last time Press the button when turning power off The machine may have been unplugged while the power was still on Press the OK button Note See No...

Page 913: ... Sound Devices and Printers In Windows 7 select Devices and Printers from Start menu In Windows Vista select Start menu Control Panel Hardware and Sound Printers In Windows XP select Start menu Control Panel Printers and Other Hardware Printers and Faxes 3 Open printer driver properties In Windows 8 1 Windows 8 or Windows 7 right click Canon XXX series Printer icon where XXX is your machine s name...

Page 914: ... properly connected to computer If you are using a USB cable make sure it is securely connected to both the machine and the computer When the USB cable is securely plugged in check the following If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and retry the printing If printing starts normally there is a problem with the relay device Cont...

Page 915: ...fficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing Printer driver could not be found Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD ROM or the Canon website Could not print Application name File name Try printing again...

Page 916: ...e of the next survey To send the information automatically see Changing confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To uninstall Inkjet Printer Scanner Fax Extended Survey Program To uninstall the Inkjet Printer Scanner Fax Extended ...

Page 917: ...appear at the time of the next survey If you select No the information will be sent automatically Note If you select Uninstall or Remove in Windows XP the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on screen instructions Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS If the Inkjet Printer Scanner Fax Extended Survey Program is installed the...

Page 918: ... next survey If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To stop sending the information Click Turn off This stops the Inkjet Printer Scanner Fax Extended Survey Program and information is not sent To resume the survey see Changing setting To uninstall Inkjet P...

Page 919: ...ner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of the next survey Click the icon and follow the on screen instructions Turn off Turn on button Click ...

Page 920: ...ming up wait until it finishes When it is ready the machine starts automatically If the machine is not printing from a computer or warming up check the support code on the LCD and take the appropriate action to resolve the error List of Support Code for Error No paper Load paper and select Continue in the display of your PictBridge Wireless LAN compliant device Alternatively load paper and press t...

Page 921: ...to resolve the error List of Support Code for Error Hardware Error Check the support code on the LCD and take the appropriate action to resolve the error List of Support Code for Error Printer error An error requiring servicing may have occurred Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center ...

Page 922: ...ound smoke or odor turn it off immediately Unplug the machine and contact the seller you bought it from or your nearest Canon service center Never attempt to repair or disassemble the machine yourself If you attempt to repair or take apart the machine your warranty will be invalidated even if it has not expired Before contacting the service center note the following Product name Your machine s nam...

Page 923: ... and Computer Screen 1000 to 1ZZZ 1003 1200 1250 1300 1303 1304 1310 1401 1403 1405 1410 1411 1412 1413 1414 1551 1552 1600 1660 1680 1681 1684 1688 1689 1700 1701 1712 1713 1714 1715 1730 1731 1750 1871 1890 2000 to 2ZZZ 2110 2120 2700 2900 2901 3000 to 3ZZZ 3402 3403 3405 3407 3408 3410 3411 3412 3413 4000 to 4ZZZ 4100 4103 5000 to 5ZZZ 5011 5012 5050 5100 5200 5400 5B00 5B01 5B12 5B13 5B14 5B15...

Page 924: ... A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes see also List of Support Code for Error Paper Jams 924 ...

Page 925: ... jammed paper at the paper output slot 1300 If you cannot see the jammed paper at the paper output slot 1303 If the paper is jammed during automatic duplex printing 1304 If the paper tears and you cannot remove it from the paper output slot or from the transport unit Paper Is Jammed inside Machine Cases other than above Other Cases 925 ...

Page 926: ...out from the transport unit 1303 If the paper tears and you cannot remove the jammed paper from the paper output slot remove the paper from inside the machine Paper Is Jammed inside Machine 2 Reload paper and press machine s OK button The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If you turned off the machine in step 1 the print...

Page 927: ...ne and unplug it 2 Stand machine up on its right side Important Make sure the document cover is closed before you stand the machine up on its side Stand the machine on a wide and flat surface such as a desk Hold the machine securely with both hands to stand it up being careful not to hit anything 3 Push open lever to open transport unit Support the machine with your hand so that it does not fall o...

Page 928: ...ition and remove the paper from inside the machine Paper Is Jammed inside Machine 5 Close transport unit Note Once you have closed the transport unit return the printer to its original position right away 6 Plug machine back in and turn it back on All jobs in the print queue are canceled Redo the printing If the measures above do not solve the problem contact your nearest Canon service center to r...

Page 929: ...o as not to tear it 2 Reload paper and press machine s OK button If you were not able to remove the paper in step 1 Follow the procedure below to remove the paper from the transport unit 2 Turn off machine and unplug it 3 Stand machine up on its right side Important Make sure the document cover is closed before you stand the machine up on its side Stand the machine on a wide and flat surface such ...

Page 930: ...dge of the paper first If you cannot remove the jammed paper from the transport unit close the transport unit return the machine to its original position and remove the paper from inside the machine Paper Is Jammed inside Machine 6 Close transport unit Note Once you have closed the transport unit return the printer to its original position right away 7 Plug machine back in and turn it back on 930 ...

Page 931: ...All jobs in the print queue are canceled Redo the printing If the measures above do not solve the problem contact your nearest Canon service center to request a repair 931 ...

Page 932: ...re you turn off the machine 1 Turn off machine and unplug it 2 Lift up and open operation panel as far as it will go Important Do not touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the machine 3 Check if jammed paper is under print head holder If the jammed paper is under the print head holder move the print head holde...

Page 933: ...ar it Pull out the paper at an angle of about 45 degrees 6 Make sure all jammed paper is removed If the paper tears when you pull out it a bit of paper may remain in the machine Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the machine 933 ...

Page 934: ...ou are using suitable paper and loading it correctly If a paper jam message appears on the LCD or on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the machine Check the machine again for any remaining bits of paper If the measures above do not solve the problem contact your nearest Canon service center to request a repair 934...

Page 935: ...Other Cases Check the following Check1 Is anything blocking paper output slot Check2 Is paper curled Correct curl before loading paper 935 ...

Page 936: ...per When you load the paper insert the paper stack until the leading edge touches the far end of the cassette After loading the paper push the cassette so that the mark on the cassette aligns with the mark on the machine Open the paper output tray and press the machine s OK button Note To cancel printing press the machine s Stop button 936 ...

Page 937: ...1200 Cause Paper output tray is closed What to Do Close the operation panel and wait for a while Do not close it while you are replacing an ink tank 937 ...

Page 938: ...1250 Cause Paper output tray is closed What to Do Open the paper output tray and resume printing 938 ...

Page 939: ...t to Do The sizes of media suitable for auto duplex printing are A4 and Letter Make sure paper of the correct size is loaded Press the OK button to eject the paper and restart printing from the front of the next piece of paper The reverse side of the ejected sheet is not printed 939 ...

Page 940: ...1401 Cause Print head may be damaged What to Do Contact your nearest Canon service center to request a repair 940 ...

Page 941: ...1403 Cause Print head may be damaged What to Do Contact your nearest Canon service center to request a repair 941 ...

Page 942: ...1405 Cause Print head may be damaged What to Do Contact your nearest Canon service center to request a repair 942 ...

Page 943: ...1410 Cause Ink tank cannot be recognized What to Do Open the operation panel and replace the ink tank whose lamp is off 943 ...

Page 944: ...1411 Cause Ink tank cannot be recognized What to Do Open the operation panel and replace the ink tank whose lamp is off 944 ...

Page 945: ...1412 Cause Ink tank cannot be recognized What to Do Open the operation panel and replace the ink tank whose lamp is off 945 ...

Page 946: ...1413 Cause Ink tank cannot be recognized What to Do Open the operation panel and replace the ink tank whose lamp is off 946 ...

Page 947: ...1414 Cause Ink tank cannot be recognized What to Do Open the operation panel and replace the ink tank whose lamp is off 947 ...

Page 948: ...1551 Cause Used genuine Canon ink tanks were detected What to Do Press the machine s OK button 948 ...

Page 949: ...1552 Cause Genuine Canon ink tanks have been installed What to Do Press the machine s OK button 949 ...

Page 950: ...rogress and you want to continue printing press the machine s OK button with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition Note If multiple ink lamps are flashing check the status of each ink tank 950 ...

Page 951: ...1660 Cause A ink tank is not installed What to Do Install the ink tank 951 ...

Page 952: ...1680 Cause Ink tanks are not installed in the correct positions The ink lamp flashes What to Do Make sure the ink tanks are installed in the appropriate positions 952 ...

Page 953: ...1681 Cause More than one ink tank of the same color is installed The ink lamp flashes What to Do Make sure the ink tanks are installed in the appropriate positions 953 ...

Page 954: ...gnized What to Do Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine Install the appropriate ink tank If you want to cancel printing press the machine s Stop button 954 ...

Page 955: ...ink level Press and hold the machine s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition Note If the function for detecting the remaining ink lev...

Page 956: ...ink level To disable this function press and hold the machine s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the f...

Page 957: ...1700 Cause Ink absorber is almost full What to Do Press the machine s OK button to continue printing Contact your nearest Canon service center to request a repair 957 ...

Page 958: ...1701 Cause Ink absorber is almost full What to Do Press the machine s OK button to continue printing Contact your nearest Canon service center to request a repair 958 ...

Page 959: ...1712 Cause Ink absorber is almost full What to Do Press the machine s OK button to continue printing Contact your nearest Canon service center to request a repair 959 ...

Page 960: ...1713 Cause Ink absorber is almost full What to Do Press the machine s OK button to continue printing Contact your nearest Canon service center to request a repair 960 ...

Page 961: ...1714 Cause Ink absorber is almost full What to Do Press the machine s OK button to continue printing Contact your nearest Canon service center to request a repair 961 ...

Page 962: ...1715 Cause Ink absorber is almost full What to Do Press the machine s OK button to continue printing Contact your nearest Canon service center to request a repair 962 ...

Page 963: ...release it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray is d...

Page 964: ...lease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the LCD when checking the current ink l...

Page 965: ...e ink tank is not installed What to Do Printing cannot be executed because the ink tank is not compatible with this machine Install the appropriate ink tank If you want to cancel printing press the machine s Stop button 965 ...

Page 966: ...n the cassette aligns with the mark on the machine Open the paper output tray and press the machine s OK button Note Once the cassette is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette To cancel printing press the machine s Stop button 966 ...

Page 967: ...he operation panel and make sure the protective material and tape have been removed from the print head holder If the protective material or tape is still there remove it and close the operation panel If this does not solve the problem contact your nearest Canon service center to request a repair 967 ...

Page 968: ...rinter Driver and the Printer Paper Size Mac OS For copying make the copy paper settings to match the cassette paper information set on the machine See below for more on the cassette paper information that is set on the machine Paper Settings If the print or copy paper settings do not match the cassette paper information set on the printer as shown below a message appears on the LCD Print settings...

Page 969: ...is A5 and A4 is set in the cassette paper information the A5 size setting is used to print or copy on the A4 paper in the cassette Replace the paper and print Select this option to print after changing the paper in the cassette For example if the paper setting is A5 and A4 is set in the cassette paper information change the paper in the cassette to A5 paper and proceed with printing or copying Onc...

Page 970: ... Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel Cancels printing Select this option to change the print or copy paper settings Change the paper settings and retry the printing Note To suppress the misprint prevention message change the setting as described below When you suppress the message the machine uses the paper settings to print or copy on the paper in the cassette ...

Page 971: ...e paper settings are incomplete What to Do If screen below is shown the cassette paper settings are incomplete Press the machine s OK button or the right Function button to finish setting the cassette paper settings 971 ...

Page 972: ...2700 Cause An error occurred during copying and some time elapsed What to Do Press the OK button and retry copying 972 ...

Page 973: ...ientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For automatic print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern If the error is not resolved perform manual print head alignment 973 ...

Page 974: ...rn 1 Load print head alignment sheet on platen glass Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press machine s OK button The machine starts scanning the print head alignment sheet and automatically adjusts the print head position 974 ...

Page 975: ...3402 Cause Machine could not make copies because its memory is full What to Do Press the machine s OK button Wait a while and retry copying 975 ...

Page 976: ...3403 Cause Machine could not make copies because its memory is full What to Do Press the machine s OK button Wait a while and retry copying 976 ...

Page 977: ...3405 Cause Machine could not make copies because its memory is full What to Do Press the machine s OK button Wait a while and retry copying 977 ...

Page 978: ...3407 Cause Loading next sheet is required What to Do Load the next sheet and press the machine s OK button 978 ...

Page 979: ...3408 Cause Preview screen is displayed on machine s LCD What to Do After seeing the preview press the machine s OK button 979 ...

Page 980: ...3410 Cause Cannot reserve copying job because machine is scanning a sheet What to Do Wait a while and reserve copying job 980 ...

Page 981: ... Cause You can reserve copying job What to Do If you reserve a copying job load the original and press the machine s Color button for color copying or the machine s Black button for black white copying 981 ...

Page 982: ...inal is placed on the platen glass Make sure that the original is set in the correct position and orientation After carrying out the above actions retry scanning or copying If the error is still not resolved specify the size of the original Important The original that is smaller than 1 2 inches 3 cm square may not be scanned correctly 982 ...

Page 983: ...n the current setting select Yes and press the OK button Prevent paper abrasion may reduce the print speed If you disable this setting select No and press the OK button Press the HOME button select Setup Device settings and Print settings and then set Prevent paper abrasion to OFF 983 ...

Page 984: ... data cannot be printed What to Do If you are printing CREATIVE PARK PREMIUM contents check the message shown your computer make sure genuine Canon ink tanks are installed properly for all colors and retry the printing 984 ...

Page 985: ...4103 Cause Cannot perform printing with current print settings What to Do Press the machine s Stop button to cancel printing Then change the print settings and retry printing 985 ...

Page 986: ...rinter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 986 ...

Page 987: ...rinter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 987 ...

Page 988: ...rinter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 988 ...

Page 989: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the machine back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 990: ...rinter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 990 ...

Page 991: ...rinter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 991 ...

Page 992: ...5B00 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 992 ...

Page 993: ...5B01 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 993 ...

Page 994: ...5B12 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 994 ...

Page 995: ...5B13 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 995 ...

Page 996: ...5B14 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 996 ...

Page 997: ...5B15 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 997 ...

Page 998: ... remove it depending on the jammed location and cause List of Support Code for Error Paper Jams Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 998 ...

Page 999: ...rinter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 999 ...

Page 1000: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1000 ...

Page 1001: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1001 ...

Page 1002: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1002 ...

Page 1003: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1003 ...

Page 1004: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1004 ...

Page 1005: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1005 ...

Page 1006: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1006 ...

Page 1007: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1007 ...

Page 1008: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1008 ...

Page 1009: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1009 ...

Page 1010: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1010 ...

Page 1011: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1011 ...

Page 1012: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1012 ...

Page 1013: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1013 ...

Page 1014: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1014 ...

Page 1015: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1015 ...

Page 1016: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1016 ...

Page 1017: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1017 ...

Page 1018: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1018 ...

Page 1019: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1019 ...

Page 1020: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1020 ...

Page 1021: ...inter error has occurred What to Do Turn off machine and unplug it Plug in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 1021 ...

Page 1022: ...B202 Cause An error requiring a repair has occurred What to Do Turn off machine and unplug it Contact your nearest Canon service center to request a repair 1022 ...

Page 1023: ...B203 Cause An error requiring a repair has occurred What to Do Turn off machine and unplug it Contact your nearest Canon service center to request a repair 1023 ...

Page 1024: ...B204 Cause An error requiring a repair has occurred What to Do Turn off machine and unplug it Contact your nearest Canon service center to request a repair 1024 ...

Page 1025: ...B205 Cause An error requiring a repair has occurred What to Do Turn off machine and unplug it Contact your nearest Canon service center to request a repair 1025 ...

Page 1026: ... ink tanks are properly installed Press ink tanks until they click into place Turn the machine back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it co...

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