Canon MB5100 Series, Online Manual

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FAX settings
Check6
Is Dial tone detect set to ON ?
Resend the fax after a while.
If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings .
FAX settings
Check7
Is fax number registered correctly in printer's directory?
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's directory,
and then send the document again.
Changing Registered Information
Note
• You can check the registered information in the printer's directory by printing RECIPIENT TELEPHONE
NUMBER LIST.
Summary of Reports and Lists
Check8
Does an error occur during transmission?
• Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax
standby screen, check the cause.
A Message for Faxing Is Displayed on Fax Standby Screen
• Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
Check9
Is document loaded properly?
Remove the document, and then reload it on the platen glass or in the ADF.
Loading Originals
Check10
Does a printer error occur?
Ensure that an error message is displayed on the touch screen. When an error message is displayed on the
touch screen, check the cause.
When the error message with the support code is displayed, refer to List of Support Code for Error .
When the error message without the support code is displayed, refer to Message Appears .
If you are in a hurry, press the Stop button to close the message, and then send the fax.
Check11
Is telephone line connected correctly?
Reconnect the telephone line cable to the telephone line jack.
Connecting Telephone Line
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone
company and the manufacturer of your terminal adapter or telephone adapter.
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