Canon MB5100 Series Online Manual Download Page 884

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Cannot Communicate with Printer via Wired LAN

Check1

Make sure the printer is turned on.

Check2

Make sure the LAN cable is connected properly.

Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.

If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.

If the problem is not resolved, redo setup.

• For Windows:

Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.

• For Mac OS:

Follow the instructions on the Canon website.

Cannot Print, Scan, or Fax from a Computer Connected to the

Network

Check1

Make sure the computer is connected to the wireless router.

For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.

Check2

If MP Drivers are not installed, install them.

• For Windows:

Install the MP Drivers using the Setup CD-ROM or install them from the Canon website.

• For Mac OS:

Install the MP Drivers from the Canon website.

Check3

When using wireless LAN, make sure wireless router does not restrict which

computers can access it.

For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.

884

Summary of Contents for MB5100 Series

Page 1: ...MB5100 series Online Manual Printer Functions Overview Printing Scanning Faxing Troubleshooting English ...

Page 2: ...ials 55 Print Items with Easy PhotoPrint Web Application 56 Managing Printer Conveniently Using Quick Utility Toolbox 57 Available Connection Methods 58 Scan Originals Larger than the Platen 60 Scan Multiple Originals at One Time 61 Using PIXMA MAXIFY Cloud Link 62 Notice for Web Service Printing 63 Using PIXMA MAXIFY Cloud Link from Your Printer 64 Before Using PIXMA MAXIFY Cloud Link 65 Register...

Page 3: ...IXMA MAXIFY Cloud Link User 157 Troubleshooting Canon Inkjet Cloud Printing Center 163 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 166 Printing with Windows RT 167 Online Storage Integration Function 168 Handling Paper Originals Ink Tanks etc 169 Loading Paper 170 Paper Sources 171 Loading Plain Paper Photo Paper 173 Loading Envelopes 178 Loading Originals 182 Where to ...

Page 4: ...osition 222 Aligning the Print Head Position Manually 223 Checking the Ink Status from Your Computer 226 Cleaning 227 Cleaning Exterior Surfaces 228 Cleaning the Platen Glass and Document Cover 229 Cleaning the ADF Auto Document Feeder 230 Cleaning Paper Feed Rollers 232 Cleaning Inside the Machine Bottom Plate Cleaning 234 Cleaning Cassette Pads 237 Overview 238 Safety 240 Safety Precautions 241 ...

Page 5: ...from Operation Panel 288 Setting Items on Operation Panel 290 FAX settings 291 Print settings 295 LAN settings 296 Device user settings 301 Timezone List 304 Language selection 306 Firmware update 307 Cassette settings 309 Administrator password setting 310 Setting Administrator Password on Operation Panel 311 Operation restrictions 313 Restricting Machine Operation 314 Reset setting 317 Web servi...

Page 6: ...Method 360 Network Communication Mac OS 362 Checking and Changing Network Settings 363 IJ Network Tool 364 Canon IJ Network Tool Screen 365 Canon IJ Network Tool Menus 367 Changing Settings in Wireless LAN Sheet 369 Changing WEP Detailed Settings 373 Changing WPA or WPA2 Detailed Settings 375 Changing Settings in Wired LAN Sheet 377 Changing Settings in Admin Password Sheet 378 Monitoring Wireless...

Page 7: ...Administrator Password 424 Password and Cookie 426 How to locate your printer s serial number 428 Registering Root Certificate to Web Browser 429 Printing 430 Printing from Computer 431 Printing from Application Software Mac OS Printer Driver 432 Printing with Easy Setup 433 Paper Settings on the Printer Driver and the Printer Media Type 437 Paper Settings on the Printer Driver and the Printer Pap...

Page 8: ...ting Status Screen 486 Deleting the Undesired Print Job 487 Instructions for Use Printer Driver 488 Updating the Printer Driver 489 Obtaining the Latest Printer Driver 490 Delete the Unnecessary Canon IJ Printer from the Printer List 491 Before Installing the Printer Driver 492 Installing the Printer Driver 493 Printing Using a Web Service 494 Using PIXMA MAXIFY Cloud Link 62 Printing with Google ...

Page 9: ... Useful Display Functions 536 Printing Documents PDF File Saved on USB Flash Drive 538 Paper Settings 542 Copying 546 Making Copies 547 Displaying Preview Screen 550 Setting Items for Copying 552 Reducing Enlarging Copies 555 Two Sided Copying 557 Special Copy Menu 561 Copying Two Pages onto Single Page 562 Copying Four Pages onto Single Page 565 Copying Thick Originals Such as Books 568 Copying I...

Page 10: ...10 IJ Scan Utility Main Screen 611 Settings Dialog 613 Network Selection Screen 665 Save Settings Dialog 667 Image Stitch Window 670 Using Scanner Driver 675 Image Corrections and Color Adjustments 676 General Notes Scanner Driver 680 Updating the Scanner Driver 681 Obtaining the Latest Scanner Driver 682 Before Installing the Scanner Driver 683 Installing the Scanner Driver 684 Scanning Tips 685 ...

Page 11: ...739 Setting Telephone Line Type 742 Setting Receive Mode 745 Setting Sender Information 750 Sending Faxes Using Operation Panel of Printer 757 Sending Faxes by Entering Fax Telephone Number 758 Resending Faxes Redialing Busy Number 762 Setting Items for Sending Faxes 764 Sending Faxes Using Useful Functions 765 Sending Fax after Speaking on Telephone 766 Sending Fax to Registered Recipient 768 Sen...

Page 12: ...ing Faxes 806 Receiving Faxes 807 Changing Paper Settings 812 Memory Reception 814 Receiving Faxes Using Useful Functions 816 Saving Received Faxes Automatically on USB Flash Drive 817 Forwarding Received Faxes Automatically to Shared Folder on Computer 819 Remote Reception 821 Rejecting Fax Reception 822 Using Caller ID Service to Reject Calls 825 Other Useful Fax Functions 827 Using Information ...

Page 13: ...reen During Wired LAN Setup 866 Check 4 Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup 867 Check 5 Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup 868 Check 6 Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup 869 Cannot Find Machine after Searching it on Printer Detection Screen During Setup 870 Searching Machine by...

Page 14: ...er Curl 922 Paper Is Smudged Printed Surface Is Scratched 923 Back of Paper Is Smudged 927 Uneven or Streaked Colors 928 No Ink Comes Out 930 Paper Does Not Feed Properly No Paper Error 931 Automatic Duplex Printing Problems 933 Copying Printing Stops 935 Cannot Print Using AirPrint 936 Scanning Problems Mac OS 937 Scanning Problems 938 Scanner Does Not Work 939 Scanner Driver Does Not Start 940 E...

Page 15: ...nd a Fax 963 Problems Receiving Faxes 964 Cannot Receive a Fax Cannot Print a Fax 965 Printer Does Not Switch Automatically between Voice and Fax Calls 968 Quality of Received Fax is Poor 969 Cannot Receive a Color Fax 970 Errors Often Occur When You Receive a Fax 971 Cannot Send a Fax Clearly 972 Telephone Problems 973 Cannot Dial 974 Telephone Disconnects During a Call 975 Mechanical Problems 97...

Page 16: ...95 If You Cannot Solve a Problem 1004 List of Support Code for Error 1005 List of Support Code for Error Paper Jams 1007 1300 1008 1303 1012 1313 1015 1314 1018 2801 1021 Other Cases 1023 1003 1024 1200 1025 1309 1026 1310 1027 1319 1028 1575 1029 1600 1030 1660 1031 1688 1032 1700 1033 1701 1034 1754 1035 1755 1036 1871 1037 1890 1038 2001 1039 2002 1040 2110 1041 2120 1044 ...

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Page 19: ... 1118 6930 1119 6931 1120 6932 1121 6933 1122 6936 1123 6937 1124 6938 1125 6939 1126 693A 1127 6940 1128 6941 1129 6942 1130 6943 1131 6944 1132 6945 1133 6946 1134 7100 1135 7200 1136 7201 1137 7203 1138 7204 1139 7205 1140 9000 1141 9500 1142 B202 1143 B203 1144 ...

Page 20: ...B204 1145 B205 1146 B502 1147 B503 1148 B504 1149 C000 1150 ...

Page 21: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 22: ...countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the fol...

Page 23: ...vided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bin...

Page 24: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 25: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 26: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 27: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 28: ...OWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in ...

Page 29: ...d or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WA...

Page 30: ...stribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the document...

Page 31: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 32: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 33: ...Using the Machine Printing Documents from Your Computer Windows Printing Documents from Your Computer Mac OS Copying Faxing 33 ...

Page 34: ...ssette 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 5 Select the size and type of paper in the cassette in Page size and Type and then tap Register 34 ...

Page 35: ...d click Preferences or Properties Printer driver settings are displayed Note Command and menu names vary by application and printing may involve more steps For detailed instructions refer to the application user manual 9 Select a typical printing profile In Commonly Used Settings on the Quick Setup tab select a profile that suits the purpose of printing Once you select a printing profile preset va...

Page 36: ...10 Once the print settings are complete click OK to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Windows Printer Driver 36 ...

Page 37: ...ssette 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 5 Select the size and type of paper in the cassette in Page size and Type and then tap Register 37 ...

Page 38: ...he paper output support B 7 In the application select Print You can often access the Print dialog by selecting Print in the File menu Note For detailed instructions on operation refer to the application user manual 8 Select the model name and click Printer list Click Show Details to switch the Setup window to the detailed display 38 ...

Page 39: ...9 Select the paper size In Paper Size select the paper size you use 10 Select Quality Media from the pop up menu 39 ...

Page 40: ...lect the same media type loaded in the machine 12 Once the print settings are complete click Print to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Mac OS Printer Driver 40 ...

Page 41: ...side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 5 Select the size and type of paper in the cassette in Page size and Type and then tap Register 41 ...

Page 42: ...yed to register the paper information 6 Pull out the output tray extension A and open the paper output support B 7 Press the HOME button C 8 Tap Copy D 9 Open the document cover E 10 Load the original face DOWN aligned with the alignment mark F 42 ...

Page 43: ...F Auto Document Feeder 11 Close the document cover 12 Check the paper settings and then press the Black or Color button G Important Do not open the document cover until copying is finished Note The machine offers many other convenient copying features Copying 43 ...

Page 44: ...Faxing Fax multiple documents in black and white as follows 1 Open the document tray A 2 Insert the documents face UP 3 Adjust the document guides as needed 4 Press the HOME button B 5 Tap FAX C 44 ...

Page 45: ...6 Tap Enter the number D 7 Tap in the fax number E and then tap OK F 8 Press the Black button G Note Many other convenient faxing features are available Faxing 45 ...

Page 46: ...pplication Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing with Windows RT Online Storage Integration Function 46 ...

Page 47: ...Printing from an AirPrint enabled Printer Printing from an AirPrint enabled Printer with Mac Printing from an AirPrint enabled Printer with iOS Device 47 ...

Page 48: ...k your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Scanners P...

Page 49: ...or wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print U...

Page 50: ...nment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turn...

Page 51: ...your model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 51 ...

Page 52: ...be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in ot...

Page 53: ...Home button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right...

Page 54: ...The printer supports direct connection in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router Switch to direct connection to print or scan wirelessly Using Machine with Direct Connection 54 ...

Page 55: ... service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via Easy PhotoPrint Downloaded PREMIUM Contents can be printed directly with Easy PhotoPrint To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of ...

Page 56: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 56 ...

Page 57: ... click After installing utilities compatible with Quick Utility Toolbox they will be added to this menu The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks Refer to the following for details Quick Utility Toolbox Guide Windows Quick Utility Toolbox Guide Mac OS 57 ...

Page 58: ...nnect using a wireless router and the other method is to connect without using a wireless router The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method described in Connection Using a Wireless Router When connecting another device while a device is already connected to the printer connect it using the same connection method as the c...

Page 59: ... be used If you connect a device connected to the Internet via a wireless router to the printer that is in the direct connection the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection ...

Page 60: ...ight halves of an item larger than the platen and combine them back into one image Items up to approximately twice as large as the platen are supported Refer to the following for details Scanning Originals Larger than the Platen Image Stitch Windows Scanning Originals Larger than the Platen Image Stitch Mac OS 60 ...

Page 61: ...n Utility you can scan two or more photos small items placed on the platen at one time and save each image individually Refer to the following for details Scanning Multiple Originals at One Time Windows Scanning Multiple Originals at One Time Mac OS 61 ...

Page 62: ...ow ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an a...

Page 63: ...saved in our server Canon is unable to identify specific customers using this information Before you transfer ownership or dispose of a printer that supports a color LCD monitor select Device settings Reset setting Reset all and delete your login name and password For details contact a Canon authorized sales representative in the country or region you live in To Those Living in Mainland China PIXM...

Page 64: ...Using PIXMA MAXIFY Cloud Link from Your Printer Before Using PIXMA MAXIFY Cloud Link Registering Printer Information to PIXMA MAXIFY Cloud Link Using PIXMA MAXIFY Cloud Link Cloud Troubleshooting 64 ...

Page 65: ...the manual of your network devices or contact the manufacturer Important The user will bear the cost of Internet access Registering Printer Information to PIXMA MAXIFY Cloud Link Copyright c 1991 2015 Unicode Inc All rights reserved Distributed under the Terms of Use in http www unicode org copyright html This software is based in part on the work of the Independent JPEG Group THE BASIC LIBRARY FU...

Page 66: ...ANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HO...

Page 67: ...istration select the login user name from the Switch user screen enter the Security code and proceed with the registration If the Security code is incorrect use your smartphone tablet or computer and change the setting from the My account of the Canon Inkjet Cloud Printing Center 3 When the registration preparation completed screen appears select OK 4 On the confirmation screen select Next 5 In th...

Page 68: ...not agree you can still use this service by selecting Agree from the registration screen later You can print the displayed information by pressing the Start button 6 On the Current time check screen select the time closest to the current time and then select Next You can set the time in 10 minute units 7 In the time zones list select the region closest to you For some regions a screen for applying...

Page 69: ...t of apps is displayed See here for the description of the apps list screen After you complete the registration you can print photos and documents that have been uploaded to apps on the linked cloud service and add delete sort apps Using PIXMA MAXIFY Cloud Link 69 ...

Page 70: ...can use this service For details see Canon Inkjet Cloud Printing Center window Add apps You can add your favorite apps to the printer Follow the steps described below to add apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select Add delete 3 Select Register apps 4 From the list select the category of the app 70 ...

Page 71: ...e app is added to the apps list To register another app repeat the procedure from step 5 To end the app registration select Back and return to the cloud s Main screen Important Some apps may require a linked app account before you can use the app If this is the case set up an account beforehand Delete apps You can delete unnecessary apps from the apps list Follow the steps described below to delet...

Page 72: ...te Description of displayed icons Cannot be used because it is not yet released or does not support your region model or language Can be used with genuine Canon ink If you are using a G3000 series model you cannot use this service because the model is not supported 5 Select Delete 72 ...

Page 73: ...ion select Back and return to the cloud s Main screen Note Config allows you to re register deleted apps Sort apps You can sort apps displayed on the apps list Follow the steps described below to sort apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select Add delete 3 Select Sort 4 On the apps list select the app that you want to sort 73 ...

Page 74: ...ge Can be used with genuine Canon ink If you are using a G3000 series model you cannot use this service because the model is not supported 5 Use buttons to move the app 6 Select Done Sorting is complete To continue the sorting repeat the procedure from step 4 To end the sorting select Back and return to the cloud s Main screen 74 ...

Page 75: ...ou print check that printer is on and is connected to the network Then start Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen and then select Log in Important Some apps may not be fully displayed in the display area If this is the case scroll up d...

Page 76: ...ontinue printing select Continue and perform the operation from Step 3 To end the printing select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that cannot be printed due to expiration and other reas...

Page 77: ... history of this service from the Home window on the operation panel select Setup Web service setup Web service connection setup IJ Cloud Printing Center setup History setting for this service Save Cloud Troubleshooting 77 ...

Page 78: ...tarting the appropriate app 1 Applications 2 Add delete button 3 Manage button Important Depending on the apps you plan to use you may need to have an account beforehand If this is the case get an account for each of those apps After selecting the app some apps may not be fully displayed in the display area If this is the case scroll up down right and left to change the display area Visible area I...

Page 79: ...dd delete button Use this button to add delete and sort apps Register apps Select this to add your favorite apps See here for details on how to add apps Delete apps Select this to delete registered apps See here for details on how to delete apps Sort Select this to sort the apps list See here for details on how to sort the apps list 3 Manage button Use this button to manage jobs log out of an app ...

Page 80: ... closest to your region Legal information This shows the License agreement and Privacy statement Press the Start button to print the displayed information Log out of all apps You can log out at the same time from all apps that you are logged into Note Some apps may keep you logged in even after the app ends Therefore if you want to log in again with a different account select Log out of all apps t...

Page 81: ...the print job and check whether the data can be printed normally on the printer If you still cannot print see the troubleshooting page for your model on the Home of the Online Manual Note With a wireless LAN connection after the printer is turned on it may take several minutes before communication is possible Check that your printer is connected to the wireless network and wait a while before you ...

Page 82: ...ter Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 82 ...

Page 83: ...nd Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Some models do not support this function To check whether your model supports this function see Models that Support Canon Inkjet Cloud Printing Center Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirement...

Page 84: ...la Firefox Google Chrome Mac OS X v10 6 OS X Yosemite v10 10 Safari 5 1 6 7 8 Smartphone or tablet OS Browser Resolution iOS 7 or later OS standard browser 320 x 480 or higher Android 4 or later 480 x 800 or higher The operation requirements may change without prior notice If this happens you may no longer be able to use this service from your computer smartphone or tablet Important On the browser...

Page 85: ... In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 85 ...

Page 86: ...Canon Inkjet Cloud Printing Center you need to follow the steps described below and register My account information If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 86 ...

Page 87: ...om the printer home screen select Cloud If printer information has not been registered to the cloud service server the Registration Preparation Completion Screen appears 3 From cloud main screen select Use from Smartphone or Mobile Integration Guide 4 Follow instructions appearing in screen and select Next 5 In user registration screen select Show QR Code You can also access the URL manually from ...

Page 88: ... install one from App Store or Google Play 7 In Preparation for registration screen select Send blank e mail Note When you select Send blank e mail the destination entry completed mailer starts up automatically After the blank e mail is created send that e mail without making any changes If you want to register a different e mail address select Do not send to display the E mail address entry scree...

Page 89: ...rror if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by going to the printer s Home screen and selecting Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service You may not be able to receive the notification if you are using a spam f...

Page 90: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 90 ...

Page 91: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 91 ...

Page 92: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 92 ...

Page 93: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 94: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 94 ...

Page 95: ...authentication site and the Printer registration ID Set A4 size or Letter size or Legal size plain paper and select OK The authentication URL and Printer registration ID are printed Important The operation to complete the registration should be done within 60 minutes Access the URL on the printed page and then enter the e mail address and other necessary information Important Do not use the Back b...

Page 96: ...egistration screen is displayed select Create new account 3 Enter the E mail address and Printer registration ID of the printer s owner and then select OK The registration page URL is sent to the e mail address entered 96 ...

Page 97: ...JCloudPrintingCtr Delete from service You may not be able to receive the notification if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There will be no error display even if you could not receive the e mail because of the spam filter setting or if you entered ...

Page 98: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 98 ...

Page 99: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 99 ...

Page 100: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 101: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 101 ...

Page 102: ...rinter registration ID The procedure is as follows 1 Check that the printer is connected to the Internet Important To use this function you must connect this printer to the Internet If your model has color LCD monitor 2 From the home window select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Register with this service 3 In the registration co...

Page 103: ... Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK the authentication site URL and your Printer registration ID are printed Important The operation to complete the registration should...

Page 104: ...n you must connect this printer to the Internet 2 Displaying Printer Information For details go to the Online Manual home page and see Checking Printer Information for your model 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the window and run the authentication 5 When the Preparation for registration screen appears select Send blank e ma...

Page 105: ... be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by Displaying Printer Information and selecting IJ Cloud Printing Center setup Delete from this service To display printer information go to the Online Manual home page and see Checking Printer Information fo...

Page 106: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 106 ...

Page 107: ...ter password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 107 ...

Page 108: ...w The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 108 ...

Page 109: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 110: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 110 ...

Page 111: ...red in the user registration Keep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for about the next 60 minutes You remain logged in for 60 minutes after the last access The service may not function properly if you log in b...

Page 112: ...jpg jpeg pdf docx doc xlsx xls pptx ppt and rtf The file formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information a...

Page 113: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 113 ...

Page 114: ...nting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 114 ...

Page 115: ...e 5 tries to enter your password If you fail you will not be able to log in for about the next 60 minutes You remain logged in for 60 minutes after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password th...

Page 116: ...rinting Center Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears If you are using a smartphone or a tablet you can also print photos and documents Important With this service the available functions differ depending on whether the user is...

Page 117: ...ears Note Group management appears only when you use Select how to manage and set Manage by group for office users Mng printer screen From the Mng printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers Check the printer information The registered printer name is displayed indica...

Page 118: ...rinter When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK Note If Select how to manage has been set you can use this function only when you select Manage app availability by printer For details see Tips on Using Canon Inkjet Cloud Printing Center at Work Change the printer name When you select a screen to change the printer name appears...

Page 119: ...ter Note Although the number of printers that can be registered for one domain is not limited only up to 16 printers are guaranteed to operate Manage users screen From the Manage users screen you can check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Select the check box of the use...

Page 120: ...agement screen you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center changing groups deleting groups adding groups and setting up users printers and apps belonging to each group Checking group information The registered group names appear If there are items that have not been set appears Select to display the following screen which allows you to set ...

Page 121: ...sy PhotoPrint To switch between service linking release select appears for items that do not have anything selected In the default settings all check marks are cleared for Printers and Users Only the system apps under Apps are set to ON Changing a Group name To display the Group name change screen select You can change the name to one of your liking by following the instructions in the displayed s...

Page 122: ...Note You can register up to 20 groups Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings set the apps to be displayed when a user selects Cloud from the printer s home screen If the domain does not have a printer that meets this condition this setup screen does not appear To go to the setup screen select Note If ...

Page 123: ...p screen select Require security code Each user can set a Security code start the app and perform printing and other operations This setting is linked with Multiuser mode on the Mng printer screen Note The list does not display models without an LCD or models with a monochrome LCD The check box does not appear for models that do not support Multiuser mode 123 ...

Page 124: ...ting Center at Work Note If you manage the usable apps by printer the default settings will allow all users to add delete and rearrange apps Also if you are using a MAXIFY series printer and you select Multiuser mode in the Mng printer screen only the administrator will be able to add delete and rearrange apps If you manage the usable apps by user all users will be able to add delete and rearrange...

Page 125: ...context menu 4 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort registered apps You can use the buttons to change the display order of apps When you finish sorting select Done 125 ...

Page 126: ...lays the latest notices The symbol indicates that there is a new unread notice My account Displays user information From the My account screen you can change your account settings From the My account screen you can display the Permitted services screen and clear any linked service setting Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are ...

Page 127: ...ig This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them Note If Group management has been set Config is not displayed If Manage app availability by user has been set even Standard user can register and delete apps 127 ...

Page 128: ...oud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model 128 ...

Page 129: ...can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or s...

Page 130: ...of 3 father mother and child as an example If the father registers the printer to Canon Inkjet Cloud Printing Center only the father is managed by the service and the mother and the child cannot use the service unless the father tells them the login E mail address and Password If Mother and Child Want to Use the Service from Their Smartphones 1 The father registers to Canon Inkjet Cloud Printing C...

Page 131: ... The father selects Add user and by following the screen instructions registers the mother and child as users After this registration is complete the mother and child can individually use the service 131 ...

Page 132: ... or delete apps After the Administrator father specifies settings according to the procedure below the father the mother and the child will be able to manage apps individually 1 As the Administrator the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2 For Select how to manage the father selects Set 132 ...

Page 133: ...he father sets Manage app availability by user and selects OK 4 The screen for checking the management method change appears To complete the setup and return to the Advanced management window select OK 133 ...

Page 134: ...All registered users can register and delete apps freely 134 ...

Page 135: ...the new hire Note If the second printer has not been registered select Adding a Printer and register the printer by following the procedure Creating a Group for All Office Members to Use Set the basic group In this example only the Evernote app will be used on 2 printers 1 The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2 The senior clerk selects Mana...

Page 136: ...4 The senior clerk selects Advanced management from 5 For Select how to manage the senior clerk selects Set 136 ...

Page 137: ...r office users and selects OK Note If Group management has already been set up refer to step 10 and the subsequent steps 7 On the screen for checking management method changes the senior clerk checks the displayed information and selects OK 137 ...

Page 138: ...roup to be renamed 9 The senior clerk enters the Group name and selects OK The chief clerk enters Office here because the clerk is setting up a group that everyone in the office will use Important The following restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registere...

Page 139: ...10 Select Settings and in group setup screen check that all users on the Users tab are selected 11 On Printers tab check that all printers are selected 12 On Apps tab set only Evernote app to 139 ...

Page 140: ...add a group To create a new group use Add group and then in the setup screen for the added group add users and printers Limiting Apps That Each User Can Use Limiting Apps That All Members Can Use on Printer Limiting Apps That Individual Users Can Use on Printer Limiting Printers That Individual Users Can Use Important The available apps may differ depending on the country or the region Limiting Ap...

Page 141: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 In displayed screen select Add group 141 ...

Page 142: ...restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 groups can be registered The person who created the group becomes the Administrator 4 Follow messages displayed on screen and select OK The group setup screen appears...

Page 143: ...5 On Users tab select only president 6 On the Printers tab select printer to be used 7 On the Apps tab set the Evernote and Facebook apps to 143 ...

Page 144: ...e The group setup screen displays all users and printers that are registered in the domain Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer use the following procedure provided by this service As an example this section describes the procedure for allowing all users to use the Evernote app from the printer 1 From select Group management 144 ...

Page 145: ...is appears only if Manage by group for office users is set in Advanced management 2 For Apps available on printers that do not require a security code select Settings 3 On Apps tab set only Evernote app to 145 ...

Page 146: ... the only app that all users can use on the printer Limiting Apps That Individual Users Can Use on Printer For each user you can set the apps that the user can use on the printer As an example this section describes the procedure for allowing only the president to also use the Facebook app from the printer 1 From select Advanced management 146 ...

Page 147: ...2 For Require security code select Set 3 Select printer for setting up Security code Security codes identify individual users when multiple users are using a printer 147 ...

Page 148: ...ort Security Codes 4 Set up Security code If there are users who have not set up a Security code a screen appears for checking whether to send an e mail prompting those users to set up a Security code To send a notification e mail only to users without a Security code select OK To display the Security code setup screen when each user logs in and not send the notification e mail select Cancel 148 ...

Page 149: ...anumeric characters The Security code change process ends and the change completion message appears In the message screen select OK to return to the main screen 5 Select Cloud from the printer s home screen 6 In Switch user screen select user 7 Enter Security code that you set and Log in 149 ...

Page 150: ...n Log in 8 Select Facebook app Only the president will be able to use the Facebook app from the printer Limiting Printers That Individual Users Can Use As an example this section describes the procedure for setting up one printer for the president and another printer for all users 150 ...

Page 151: ...management Note This appears only if Manage by group for office users is set in Advanced management 2 Select Settings for the group containing all users 3 On the Printers tab clear printer that was set up for president 151 ...

Page 152: ...f a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups the user can still use that app or printer if the one of the other groups allows it Only the printer that was set can be used by all users 152 ...

Page 153: ...he MAXIFY series you can set a Security code We recommend that you set a Security code to prevent other users from using your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 153 ...

Page 154: ...nitor If you are using PRO 1000 series or PRO 500 series If your model has color LCD monitor 1 Check that an e mail containing the URL has been sent to the registered e mail address and access the URL 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends ...

Page 155: ...ail containing the URL has been sent to the registered e mail address and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition ...

Page 156: ...Note If you select Cancel the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears Adding a PIXMA MAXIFY Cloud Link User 156 ...

Page 157: ...MAXIFY Cloud Link User Several people can use one printer This section describes the user addition procedure and the user privileges Adding a user 1 On the service screen select Manage users from 2 Select Add user 157 ...

Page 158: ...for completing the registration is then sent to the entered e mail address Note If you enter an e mail address that is already registered you will receive notification that the address is registered To specify another e mail address follow the displayed instructions 4 Access the URL reported in the e mail The procedure that follows describes what to do if you receive a notification e mail 5 Read t...

Page 159: ...n screen enter you desired password into Password and Password Confirmation and select Next Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 159 ...

Page 160: ...te alphanumeric characters and symbols _ Alphabets are case sensitive 8 Specify the Time zone setting and select Done Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving ti...

Page 161: ...rm various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to the Canon Inkjet Cloud Printing Center window If you are using MAXIFY Cloud Link from the printer select Multiuser mode in the Mng printer screen to set the printer to Multiuser mode Each user can then start an app and print documents Note If ...

Page 162: ... To set Multiuser mode without sending a notification e mail select Cancel Troubleshooting Canon Inkjet Cloud Printing Center 162 ...

Page 163: ... app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unregister t...

Page 164: ... the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If printing does not start even after you wait awhile go to the printer s home screen and select Setup Various settings Web service inquiry If your model has monochrome LCD monitor Check that the printer is connected to the Internet Check that the printer is connected to a LAN an...

Page 165: ...ud Printing Center services If your model has color LCD monitor On the printer s Home screen select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service to delete the service registration If your model has monochrome LCD monitor On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 166: ...receive scanned data PDF or JPEG directly on a smartphone or tablet without using a computer Canon PRINT Inkjet SELPHY can be downloaded from App Store and Google Play Follow the steps below to print photos easily 1 Download Canon PRINT Inkjet SELPHY For iOS For Android 2 Connect printer to Wi Fi by following instructions on application screen 3 Select photo in Photo Print of application and then ...

Page 167: ...jsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage enviro...

Page 168: ...E ACCOUNT page of Evernote for account creation Settings For Windows In the Settings Dialog Box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for your model from Home of the Online Manual for details For Mac OS In the Settings Dialog of IJ Scan Utility select the item you want to set then sele...

Page 169: ...riginals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals Inserting a USB Flash Drive Inserting a USB Flash Drive Removing a USB Flash Drive Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 169 ...

Page 170: ...Loading Paper Paper Sources Loading Plain Paper Photo Paper Loading Envelopes 170 ...

Page 171: ...ized paper or smaller Set to position C for paper of A4 or Letter size or smaller The cassette is not flush against the machine but you can cover it by pulling out the paper output tray Set the cassette to this position for normal use D Lock position for paper larger than A4 or Letter size Set to position D for paper larger than A4 size such as Legal sized paper In this position the cassette is no...

Page 172: ...correct sizes and types of paper Incorrect page size and media type settings may cause improper print quality For instructions on loading paper in the cassette see these sections Loading Plain Paper Photo Paper Loading Envelopes 172 ...

Page 173: ...per is curled flatten it Note Align the edges of paper neatly before loading it Loading an uneven stack of paper may cause paper jams If paper is curled gently bend the curled corners in the opposite direction to flatten the paper For details on how to flatten curled paper see Correct curl before loading paper in Paper Is Smudged Printed Surface Is Scratched Slight curling of Photo Paper Plus Semi...

Page 174: ...ading paper in landscape orientation D may cause paper jams Note Some paper such as photo paper has distinct top and bottom surfaces Load this paper with the whiter or glossy side facing down Align the stack of paper with the edge of the cassette as shown Feeding problems may occur if the paper is touching the protrusion E To load paper 5 x 7 13 x 18 cm or smaller lift the tab F on the paper guide...

Page 175: ... paper guide A with the stack The paper guide A clicks into place when aligned with a page size marked on the cassette 6 Slide the right paper guide B to align the right and left guides with both edges of the stack Do not set the paper guides too firmly against the paper which may cause feeding problems 175 ...

Page 176: ...r A4 or Letter sized or smaller The cassette stops at the same position as the extended paper output tray which then covers the cassette Paper larger than A4 or Letter size The cassette protrudes past the paper output tray Do not force the cassette into the machine any further which may damage the machine or cassette 8 Select the size and type of paper in the cassette in Page size and Type and the...

Page 177: ...the output tray extension J and open the paper output support K Note Before printing select the size and type of paper loaded either on the print settings screen of the operation panel or in the printer driver 177 ...

Page 178: ...e For details on sizes and weights of paper you can use see Supported Media Types 1 Prepare the envelopes To flatten the envelopes press down on the corners and edges If the envelopes are curled hold opposite corners and gently bend them the opposite way Flatten any flaps that are bent Using a pen press the leading edge in the direction of insertion to flatten the envelope Side view of the envelop...

Page 179: ...oad the envelopes face DOWN centered in the cassette The flap will face up as shown below Up to 10 envelopes can be loaded at once Note Align the stack of envelopes with the edge of the cassette as shown Feeding problems may occur if the envelopes are touching the protrusion C 179 ...

Page 180: ...aper guides too firmly against the envelopes which may cause feeding problems Note Do not load envelopes past the load limit mark D Keep the stack height below the paper guide tabs E 7 Insert the cassette Push the cassette into the machine until it stops After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 180 ...

Page 181: ...n Page size and Type and then tap Register Paper Settings 9 Pull out the output tray extension F and then open the paper output support G Note Before printing select the size and type of loaded envelopes on the print settings screen of the printer driver 181 ...

Page 182: ...Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 182 ...

Page 183: ... of originals and the purpose of use Supported Originals Loading Originals Photos or Books on the platen glass Loading Multiple Documents of the Same Size and Thickness in the ADF Individual documents can also be loaded in the ADF Note The ADF can also be used for duplex copying faxing and scanning For best results load originals on the platen glass 183 ...

Page 184: ...als Loading Based on Use Important Note these precautions when loading originals on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not apply pressure of 4 4 lb 2 0 kg or more against the platen glass as by pressing down on originals This may prevent correct scanning or damage the platen glass 3 Close the document cover gently Important After loading...

Page 185: ...document in the document tray until the machine beeps Load documents face UP in the document tray Supported Originals Note No tone is played if you have silenced beeping in Device user settings Sound control Device user settings 4 Adjust the document guides A to match the width of the document Do not set the document guides too firmly against the document which may cause feeding problems 185 ...

Page 186: ...cify a standard size such as A4 Letter to scan originals Place the original face DOWN on the platen glass and align it with the alignment mark The diagonally striped area is outside the scanning area Important The striped area A 0 04 inch 1 mm from the edges of the platen glass is outside the scanning area Center One Original on the platen glass When selecting Doc type Photo in Scan and specifying...

Page 187: ...originals and from the edges of the platen glass The diagonally striped area is outside the scanning area You can load up to 12 originals at once A At least 0 4 inch 1 cm Note Skew Correction automatically straightens images scanned from originals loaded askew up to approximately 10 However scans of photos with a long edge of 7 1 inches 180 mm or more that are loaded askew cannot be corrected Non ...

Page 188: ... 8 x 5 8 inches 148 x 148 mm Duplex copying scanning or 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 50 sheets 20 lb 75 g m2 paper up to 0 20 inch 5 mm high Legal Max 10 sheets 20 lb 75 g m2 paper up to 0 04 inch 1 mm high Other sizes 1 sheet Thickness 0 003 to 0 005 inch 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any liquids on documents such as glue ink or...

Page 189: ... Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 189 ...

Page 190: ...Inserting a USB Flash Drive Inserting a USB Flash Drive Removing a USB Flash Drive 190 ...

Page 191: ...to Photo and Format set to JPEG file extension jpg Note This device incorporates exFAT technology licensed from Microsoft If the USB flash drive does not fit in the machine s USB flash drive port you may need an extension cable for it This accessory is available at electronics stores Not all USB flash drives may be detected by the machine and correct operation is not guaranteed Secure USB flash dr...

Page 192: ...een Important Do not remove a USB flash drive or turn off the machine while the machine is reading or writing data Note If your USB flash drive has an access indicator check it to make sure reading or writing is finished Refer to the USB flash drive instruction manual as needed 2 Remove the USB flash drive Hold the USB flash drive and pull it straight out of the machine 192 ...

Page 193: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 193 ...

Page 194: ... position for replacement of those ink tanks Caution Do not stop the moving print head holder or force it to a different position Do not touch the print head holder until it stops moving Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will no...

Page 195: ...or the next ink tank to replace Important Place the removed ink tank into a plastic bag immediately after removing from the machine Otherwise ink residue may stain your clothes or the surrounding area Do not touch parts other than ink tanks Follow local regulations when discarding used ink tanks Handle ink tanks carefully Do not drop them or press hard on them 3 Remove the ink tank from the packag...

Page 196: ...nstallation guide E on the machine Important The ink tank will not fit in the wrong position Check the label under the installation position and install the ink tank in the correct position 5 Push the ink tank in firmly until it clicks into place 196 ...

Page 197: ...exit ink tank replacement tap Next until Exit is displayed The print head holder moves to the standby position The ink tanks cannot be removed from this position Important Printing is not possible without a complete set of ink tanks installed Install all ink tanks Installed ink tanks cannot be removed until a replacement message appears 7 Close the front cover 197 ...

Page 198: ...nk tanks with new ones Installing used ink tanks may clog the nozzles Used ink tanks may also prevent correct notification of the ink tank replacement timing Do not remove installed ink tanks and leave them outside the machine In this state ink tanks will dry out which may prevent correct operation when they are reinstalled To maintain optimal print quality use up ink tanks within six months after...

Page 199: ...Ink levels on this screen are estimates You can also display the Current estimated ink levels screen by tapping Setup on the HOME screen and selecting Estimated ink levels in the setup menu To check the ink tank model number display the Ink number screen by tapping Ink number Tapping Print no on this screen enables you to print the ink tank model number Tapping Order ink now displays the QR code f...

Page 200: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 200 ...

Page 201: ...Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 201 ...

Page 202: ...rinting the Nozzle Check Pattern From your computer Printing a Nozzle Check Pattern Windows Printing a Nozzle Check Pattern Mac OS Step2 Examine the nozzle check pattern Some missing lines or horizontal white streaks in the pattern Step3 Clean the print head From your machine Cleaning the Print Head From your computer Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS After cleaning ...

Page 203: ...Leave the machine plugged in after you turn it off If the problem is still not resolved the print head may be damaged Contact the service center To Correct Misalignment Step Align the print head From your machine Aligning the Print Head From your computer Aligning the Print Head Position Windows Aligning the Print Head Position Mac OS 203 ...

Page 204: ...nd then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Print nozzle check pattern A confirmation screen is displayed 5 Load a sheet of A4 or Letter sized plain paper in the cassette Important The screen for registering page size and media type is not displayed during any of the operations available in the Maintenan...

Page 205: ...7 Tap Yes After the nozzle check pattern is printed two pattern confirmation screens are displayed 8 Examine the nozzle check pattern 205 ...

Page 206: ... or horizontal white streaks B Some missing lines and horizontal white streaks E Number of pages printed to date 2 On the checking screen select patterns that most resemble the printed nozzle check pattern In the case of A no missing lines or horizontal white streaks in both patterns C and D No cleaning is required Tap All A check the message and then tap OK The Maintenance screen is now displayed...

Page 207: ...r D or both patterns Cleaning is required Tap Also B and then tap Yes on the cleaning confirmation screen The machine now starts cleaning the print head Cleaning the Print Head Note On the nozzle check printout the record of total pages printed is indicated in increments of 50 pages 207 ...

Page 208: ...leaning Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS Cleaning from the operation panel cleans all print head colors What you will need one sheet of A4 or Letter sized plain paper 1 Make sure the machine is on 2 Flick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Cleanin...

Page 209: ...ng any of the operations available in the Maintenance screen Therefore printing will be executed even if paper other than A4 or Letter sized plain paper is loaded 7 Pull out the output tray extension and open the paper output support 8 Tap Yes The nozzle check pattern is now printed 9 Examine the nozzle check pattern Note If printing problems remain even after you clean the print head twice perfor...

Page 210: ... OS Deep print head cleaning from the operation panel cleans all print head colors What you will need one sheet of A4 or Letter sized plain paper 1 Make sure the machine is on 2 Flick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Deep cleaning A confirmation screen is displayed 5 Tap Yes D...

Page 211: ... 7 Pull out the output tray extension and open the paper output support 8 Tap Yes The nozzle check pattern is now printed 9 Tap OK when a message is displayed indicating that deep print head cleaning is finished 10 Examine the nozzle check pattern If printing problems remain turn the machine off wait at least 24 hours and perform deep print head cleaning again Leave the machine plugged in after yo...

Page 212: ...e is on 2 Flick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Auto head alignment A confirmation screen is displayed 5 Load a sheet of A4 or Letter sized plain paper in the cassette Important The screen for registering page size and media type is not displayed during any of the operations ...

Page 213: ...ars on the touch screen Message Appears 8 Tap OK when a message is displayed indicating that print head alignment is finished Note If printing is still unsatisfactory after automatic print head alignment align the print head manually You can also align the print head manually from a computer Aligning the Print Head Position Manually Windows Aligning the Print Head Position Manually Mac OS 213 ...

Page 214: ... Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Manual head alignment A confirmation screen is displayed Note To print and check the current head position alignment values select Print the head alignment value 5 Load two sheets of A4 or Letter sized plain paper in the cassette Important The screen for registering page size a...

Page 215: ...n was printed correctly and if so tap Yes after Did the patterns print correctly is displayed 9 Check the message and tap Next The input screen for head position alignment values is displayed 10 Examine the first patterns and tap A In column A find the pattern in which vertical streaks are least noticeable and then tap the number of that pattern 215 ...

Page 216: ...tern numbers for columns B to M and then tap OK 12 Check the message and then tap OK The second set of patterns is printed 13 Examine the second patterns and tap N In column N find the pattern in which horizontal streaks are least noticeable and then tap the number of that pattern Note If all patterns look different choose the pattern in which horizontal streaks are least noticeable C Subtle horiz...

Page 217: ... until you have finished entering pattern numbers for columns O to T and then tap OK For column P choose the pattern in which vertical streaks are least noticeable 15 Tap OK when a message is displayed indicating that print head alignment is finished 217 ...

Page 218: ...Performing Maintenance Functions from Your Computer Mac OS Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer 218 ...

Page 219: ... perform Cleaning Is there ink remaining in the tank Did you push in the ink tank completely until you heard a clicking sound If the orange tape is there has it been peeled off completely Any remaining tape will hinder ink output Did you install the ink tanks in their correct positions 3 Execute cleaning Make sure that the printer is on and then click OK Print head cleaning starts 4 Complete clean...

Page 220: ...install the ink tanks in their correct positions 3 Execute deep cleaning Make sure that the printer is on and then click OK Click OK when the confirmation message appears Print head deep cleaning starts 4 Complete deep cleaning The Nozzle Check dialog opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the che...

Page 221: ...ing items for each ink Then if necessary perform Nozzle Check Is there ink remaining in the tank Did you push in the ink tank completely until you heard a clicking sound If the orange tape is there has it been peeled off completely Any remaining tape will hinder ink output Did you install the ink tanks in their correct positions 3 Load paper in the printer Load one sheet of A4 size or Letter size ...

Page 222: ...anon IJ Printer Utility 2 Click the Print Head Alignment icon A message is displayed 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette Note The number of sheets to be used differs when you select the manual head alignment 4 Execute head alignment Make sure that the printer is on and click Align Print Head Print head alignment starts Important Do not...

Page 223: ...p up menu on the Canon IJ Printer Utility 2 Switch head alignment to manual Check the Align heads manually check box 3 Apply the settings Click Apply and when the confirmation message appears click OK 4 Select Test Print from the pop up menu on the Canon IJ Printer Utility 5 Click the Print Head Alignment icon A message is displayed 6 Load paper in the printer Load two sheets of A4 size or Letter ...

Page 224: ...rtical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the front cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes and click OK 224 ...

Page 225: ...l stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 225 ...

Page 226: ...er Utility An illustration of the ink types and their status is displayed If a warning or error related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displayed when the ink level is low Click to check which ink tank your model uses Click Update to display the curre...

Page 227: ...eaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Machine Bottom Plate Cleaning Cleaning Cassette Pads 227 ...

Page 228: ...nplugging the machine will erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine To avoid scratching surfaces do not clean with tissue paper paper towels or rough textured cloth Additionally paper dust or fibers may remain in the machine and clog the print head or affect printing quality Never clean the mach...

Page 229: ... towels or rough textured cloth Additionally paper dust or fibers may remain in the machine and clog the print head or affect printing quality Never clean the machine with detergent or volatile chemicals such as thinner benzine or acetone which may cause malfunction or damage surfaces Use a soft dry cloth that is clean and lint free Wipe away any smudges or dust on the glass surfaces of the platen...

Page 230: ...e is off Unplugging the machine will erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine To avoid scratching surfaces do not clean with tissue paper paper towels or rough textured cloth Additionally paper dust or fibers may remain in the machine and clog the print head or affect printing quality Never clea...

Page 231: ...4 When finished push the document feeder cover closed until it clicks into place 5 Close the document tray 231 ...

Page 232: ...he HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Roller cleaning A confirmation screen is displayed 5 Tap Yes 6 Follow the instructions to remove any paper from the cassette 7 Tap OK The paper feed rollers rotate as they are cleaned without paper 8 After confirming that the paper feed rollers ...

Page 233: ...ven if paper other than A4 or Letter sized plain paper is loaded 9 Pull out the output tray extension and open the paper output support 10 Tap OK Cleaning begins again Once the paper is ejected cleaning is finished 11 Tap OK when a message is displayed indicating that cleaning is finished If the problem remains after you clean the paper feed rollers contact the service center 233 ...

Page 234: ...ick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Bottom plate cleaning A confirmation screen is displayed 5 Tap Yes 6 Follow the instructions to remove any paper from the cassette and then tap OK 7 Fold a single sheet of A4 or Letter sized plain paper in half widthwise and then unfold it ...

Page 235: ...t tray extension and open the paper output support 11 Tap OK The paper now cleans inside the machine as it passes through Check the ridges of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 12 Tap OK when a message is displayed indicating that cleaning is finished Note When repeating Bottom Plate Cleaning use a new sheet of paper If the problem remains after repe...

Page 236: ...ry Make sure the machine has finished sending or receiving faxes before turning it off Remember that faxes cannot be sent or received while the machine is off Unplugging the machine will erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine 236 ...

Page 237: ...you will need cotton swab 1 Pull out the cassette and remove the paper 2 Use a moistened cotton swab to wipe away any dirt or debris on the pad A Important After cleaning allow the pad to dry completely 3 Reload the paper and insert the cassette Note If a message appears after you insert the cassette tap Register If the problem is not resolved contact the service center 237 ...

Page 238: ...omputer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser Network Connection Network Connection Tips Network Settings IJ Network Device Setup Utility Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Me...

Page 239: ...g Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Machine Legal Restrictions on Scanning Copying Specifications 239 ...

Page 240: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 240 ...

Page 241: ... Accidental dropping of the printer causes injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer W...

Page 242: ...il près de l eau p ex près d une baignoire d un lavabo d un évier de cuisine d un bac à laver dans un sous sol humide ou près d une piscine 2 Éviter d utiliser l appareil pendant un orage électrique Ceci peut présenter un risque de choc électrique causé par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d inc...

Page 243: ... be co located or operating in conjunction with any other antenna or transmitter The equipment complies with FCC radiation exposure limits for at uncontrolled equipment This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body excluding extremities hands wrists feet and ankles and must not be colocated or operated with any other anten...

Page 244: ...n power switch turned ON until the problem is completely resolved Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Center Rights of the Telephone Company If this equipment causes harm to the telephone network the telephone company may te...

Page 245: ...e licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Cet équipement est conforme aux limites d exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte...

Page 246: ... to incoming ringing when attached to this port Environmental Information Reducing your environmental impact Power Consumption and Operational Modes The amount of electricity a device consumes depends on the way the device is used This product is designed and set in a way to allow you to reduce the power consumption After the last print it switches to Ready Mode In this mode it can print again imm...

Page 247: ...echtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches Symbol befindet bedeutet dies gemäß der Batterien Richtlini...

Page 248: ...ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 EU de richtlijn 2006 66 EG betreffende batterijen en accu s en of de plaatselijk geldende wetgeving waarin deze richtlijnen zijn geïmplem...

Page 249: ...n de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Unió Europea i a l Espai Econòmic Europeu Noruega Islàndia i Liechtenstein Aquests símbols indican que aquest producte no s ha de llençar amb les escombraries de la llar d acord amb la RAEE 2012 19 UE la Directiva relativa a piles i acumuladors 2006 66 CE i la legislació nacional que implement...

Page 250: ...i questo prodotto contattare le autorità locali l ente responsabile della raccolta dei rifiuti un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici oppure visitare il sito www canon europe com weee o www canon europe com battery Apenas para a União Europeia e AEE Noruega Islândia e Liechtenstein Estes símbolos indicam que este produto não deve ser eliminado juntamente com o s...

Page 251: ...ν ΕΟΧ Νορβηγία Ισλανδία και Λιχτενστάιν Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού ΑΗΗΕ 2012 19 ΕΕ την Οδηγία για τις Ηλεκτρικές Στήλες 2006 66 ΕΚ ή και την εθνική νομοθεσία που εφαρμόζει τις Οδηγίες εκείνες Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το...

Page 252: ...e Nämä tunnukset osoittavat että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU paristoista ja akuista annettu direktiivi 2006 66 EY sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Jos yllä olevan symbolin alapuolelle on paristodirektiivin mukaisesti painettu kemiallisen aineen tunnus kyseinen paristo tai akku sisältää raskasmetalle...

Page 253: ...a např v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný podobný výrobek nebo do autorizovaného sběrného místa pro recyklaci odpadních elektrických a elektronických zařízení OEEZ baterií a akumulátorů Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví protože elektrická a elektronická zařízení zpravidla obsahují pote...

Page 254: ...mulatorów mają obowiązek korzystać z dostępnego programu zwrotu recyklingu i utylizacji baterii oraz akumulatorów Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne związane ze zużytym sprzętem elektrycznym i elektronicznym Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do e...

Page 255: ...ja elektroonikaseadmetest tekkinud jäätmete ning patarei ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega asjakohase valitsusasutusega asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga Lisateavet leitate ka Interneti leheküljelt www canon europe com weee või www canon europe com battery Tikai Eiropas Savienībai un EEZ Norvēģijai Island...

Page 256: ...ymo bendrovė sertifikuoti organai ar buitinių atliekų surinkimo įmonės Taip pat siūloma apsilankyti interneto svetainėje www canon europe com weee arba www canon europe com battery Samo za Evropsko unijo in EGP Norveška Islandija in Lihtenštajn Ti simboli pomenijo da tega izdelka skladno z Direktivo OEEO 2012 19 EU Direktivo 2006 66 ES in ali nacionalno zakonodajo ki uvaja ti direktivi ne smete od...

Page 257: ...тна служба за битови отпадъци или посетете www canon europe com weee или www canon europe com battery Doar pentru Uniunea Europeană şi EEA Norvegia Islanda şi Liechtenstein Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere în conformitate cu Directiva DEEE 2012 19 UE Directiva referitoare la baterii 2006 66 CE şi sau legile dvs naţionale ce implemente...

Page 258: ...ije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda službe za zbrinjavanje otpada odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www canon europe com weee ili www canon europe com battery Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU Direktivom...

Page 259: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers Letters and Symbols 259 ...

Page 260: ...Main Components Front View Rear View Inside View Operation Panel 260 ...

Page 261: ...nts 4 document guides Adjust to match the width of documents in the ADF 5 document tray Open to load documents in the ADF You can load multiple pages of the same size and thickness Load documents face up 6 document output slot Ejects documents scanned in the ADF 7 document cover Open to load originals on the platen glass 8 front cover Open to replace ink tanks or clear internal paper jams 9 paper ...

Page 262: ...s to the machine s USB flash drive port This may cause fire electric shock or damage to the machine Important Do not touch any exposed metal parts Do not connect USB cables longer than 10 feet 3 meters which may affect operation of other peripherals 13 cassette Load paper here Load a stack of the same size and type of paper which will be fed automatically one sheet at a time Paper Sources 14 plate...

Page 263: ...device jack Connect a telephone or answering machine 5 wired LAN connector Connect an Ethernet cable to use the machine in a local network 6 USB port Connect the USB cable for a direct connection with a computer Important Do not touch any exposed metal parts Do not connect or disconnect the USB or Ethernet cable while printing or scanning from a computer 263 ...

Page 264: ...Inside View 1 ink tank eject lever Push up to remove ink tanks 2 print head holder The print head is pre installed Note For instructions on replacing ink tanks see Replacing Ink Tanks 264 ...

Page 265: ...to select a menu item or button Basic Touch Screen Operations 5 Black button Starts black and white copying scanning or faxing 6 Stop button Cancels printing copying scanning or faxing in progress 7 Alarm lamp Lights up or flashes in case of errors 8 Color button Starts color copying scanning or faxing 9 Back button Returns to the previous screen 10 FAX Memory lamp When lit indicates that there ar...

Page 266: ...Device user settings 266 ...

Page 267: ...Power Supply Confirming that the Power Is On Turning the Machine On and Off Checking the Power Plug Power Cord Unplugging the Machine 267 ...

Page 268: ...r you turn the machine on it requires a warm up period of about 20 seconds before any operations Wait until the HOME screen is displayed The touch screen display turns off automatically after about 5 minutes of inactivity To activate the touch screen again touch it The display is also activated again when a fax is received or an original is printed from a computer 268 ...

Page 269: ...appears on the touch screen see Message Appears You can schedule automatic power on at specified times on specified days of the week ECO settings You can set the machine to turn on automatically when printing is started from a machine connected by USB or network or when scanning or fax reception is started This feature is disabled by default ECO settings Turning the machine off 1 Press the ON butt...

Page 270: ... in the machine s memory You can schedule automatic power off at specified times on specified days of the week ECO settings You can set the machine to turn off automatically after a specified period when no operations are performed or print jobs are received from a computer The machine cannot be turned off when a telephone is connected This feature is enabled by default ECO settings 270 ...

Page 271: ...s not affected by these problems Excessively hot Corroded Bent Worn Cracked or split Caution If the power plug power cord case is affected by these or other problems unplug the machine and request service Continuing to use the machine with any of these problems may cause a fire or electric shock 271 ...

Page 272: ...lamp is still on may cause the print head to dry out or become clogged which may affect print quality Unplugging the machine will erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine 1 Press the ON button to turn the machine off 2 Confirm that the POWER lamp is off 3 Unplug the machine Power cord specificat...

Page 273: ...ns and settings Important Note the following touch screen precautions to avoid malfunction or damage to the machine Do not press hard against the touch screen Do not press the touch screen with objects other than your finger especially sharp objects such as pens pencils or nails Do not touch the touch screen if your hands are wet or dirty Do not place any objects on the touch screen Do not apply a...

Page 274: ...h menus or photos continuously for example Flick Flick up down left or right on the screen with your finger Flick to switch menus or move forward or back through photos for example Drag While lightly touching the screen move your finger up down left or right Drag to view listed items or move sliders for example 274 ...

Page 275: ...ations are available on the copy standby screen Tap A to display the print settings menu Drag up or down and then tap an item to select it You can scroll up and down through the menu by touching or D After the list is displayed tap a setting to select it 275 ...

Page 276: ...pies and then tap OK Tap C to display the preview screen As you view the preview at left drag the slider E up or down to reduce or enlarge the image You can also tap or D to reduce or enlarge images Keep touching or to adjust magnification continuously After you have the desired magnification tap OK 276 ...

Page 277: ... one input mode for letters and another for numbers and symbols To switch modes tap A in the lower left To switch between lower and uppercase in the alphabetic mode and between different types of characters in the number symbol mode tap B Note The screen only shows numbers and symbols that are available for the type of information you are entering such as numbers for telephone or fax number input ...

Page 278: ...keep deleting characters To insert a space Tap F After you are finished entering information tap OK G Entering Letters With Accents or Diacritics Tap the same key repeatedly until the desired character is displayed in the input field C Key Lowercase Uppercase a A a å ä á à ã â æ A Å Ä Á À Ã Â Æ c C c ç C Ç e E e ë é è ê E Ë É È Ê i I i ï í ì î I Ï Í Ì Î n N n ñ N Ñ o O o ø ö ó ò õ ô O Ø Ö Ó Ò Õ Ô ...

Page 279: ...ging Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser 279 ...

Page 280: ...Changing Printer Settings from Your Computer Mac OS Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 280 ...

Page 281: ... Printing Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the n...

Page 282: ...deleted In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile Click Delete and click OK The selected printing profiles will be deleted from Presets 282 ...

Page 283: ...nction turns off the printer When you use this function you will not be able to turn the printer on from the printer driver 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Execute power off Click Power Off and when the confirmation message appears click OK The printer power switches off Important You cannot receive faxes when the printer is switched off 283 ...

Page 284: ...ation that was set on the printer If this happens click Cancel to display the most recent settings specified on your computer 2 Set the quiet mode If necessary specify one of the following items Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the p...

Page 285: ...plied when you perform operations from the operation panel of the printer or printing and scanning from the computer 3 Apply the settings Make sure that the printer is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the print quality settings 285 ...

Page 286: ...me speeds up printing Prevent paper abrasion The printer can increase the gap between the print head and the paper during high density printing to prevent paper abrasion Check this check box to prevent paper abrasion Align heads manually Usually the Print Head Alignment function of Test Print on the pop up menu in the Canon IJ Printer Utility is set to automatic head alignment but you can change i...

Page 287: ...rint settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting Web service setup System information ECO settings Quiet setting Registering Favorite Settings Custom profiles Checking the Total Number of Uses of Machine 287 ...

Page 288: ...the steps to specify Prevent paper abrasion as an example 1 Make sure printer is turned on 2 Flick HOME screen and tap Setup Using the Operation Panel 3 Tap Device settings The Device settings screen appears 4 Tap setting item to adjust The setting screen for the selected item is displayed 5 Tap setting item 6 Tap setting to specify 288 ...

Page 289: ...For more on setting items on the operation panel Setting Items on Operation Panel 289 ...

Page 290: ...d on Operation Panel Items for Security Administrator password setting Operation restrictions Items for Printer FAX settings Device user settings Web service setup Language selection ECO settings Quiet setting Registering Favorite Settings Custom profiles Items for Paper Printing Print settings Cassette settings Paper Settings Items for Maintenance Management System information Firmware update LAN...

Page 291: ...untry or region of purchase other than China Selects the telephone line type setting for the printer Setting Telephone Line Type Note This setting may not be available depending on the country or region of purchase Telephone line auto selection China only If you select ON the telephone line type is selected automatically If you select OFF you can select the telephone line type manually Setting Tel...

Page 292: ...ot send color documents when the recipient s fax device does not support color faxing RX image reduction Enables disables automatic reduction of incoming faxes so that they fit in the selected paper If you select ON you can select the image reduction direction Adv communication settings ECM TX Selects whether to send faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM ECM ...

Page 293: ...ERROR TX REPORT automatically after sending a fax If you print the report select Print error only or Print for each TX If you select Print error only or Print for each TX you can specify the print setting that the first page of the fax is printed along with the report RX report Selects whether to print RX REPORT automatically after receiving a fax If you print RX REPORT select Print error only or ...

Page 294: ...ecting Fax Reception Caller rejection If you subscribe to the Caller ID service the printer detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the sender If you select Yes on the subscribing confirmation screen you can specify the settings of rejection Using Caller ID Service to Reject Calls Not...

Page 295: ... from Device settings on Setup Prevent paper abrasion Use this setting only if the print surface becomes smudged Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality 295 ...

Page 296: ...form settings for wireless LAN manually using the operation panel of the printer WPS Push button method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can specify multiple WEP ke...

Page 297: ...X XXXX XXXX 32 characters MAC address XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represen...

Page 298: ...on the touch screen The following setting items are displayed Some setting items are not displayed depending on the printer settings Items Setting SSID DIRECT XXXX XXXXXXseries Password XXXXXXXXXX 10 characters Wireless LAN security WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address ...

Page 299: ... confirmation Selecting Yes displays the confirmation screen when a Wi Fi Direct compatible device is connecting the printer Using Machine with Direct Connection Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or last charac...

Page 300: ...cifies the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices LPR protocol setting Enables disables the LPR setting RAW protocol Enables disables RAW printing LLMNR Enables disables LLMNR Link Local Multicast Name Resolution Selecting Active allows the printer to detect printer s IP addres...

Page 301: ...Panel Daylight saving time setting Enables disables the summer time setting If you select ON you can select additional sub settings This setting may not be available depending on the country or region of purchase Start date time Sets the date and time that summer time starts Month Specify the month Week Specify the week DOW Specify the day of the week The screen to set the shift time to start summ...

Page 302: ...pending on the country or region of purchase Device info sending setting Selects whether you will send the printer usage information to Canon The information sent to Canon will be utilized to develop better products Select Agree to send the printer usage information to Canon Power control Allows you to turn on off the printer automatically to save electricity In addition you can specify the time a...

Page 303: ...Note You can also enter this setting menu by selecting ECO settings and Power control on the HOME screen ECO settings 303 ...

Page 304: ...tern Africa Ghana UTC 1 00 Central European Time France Germany West Africa Time Nigeria Congo UTC 2 00 Eastern European Time Finland Greece Central Africa Time South Africa UTC 3 00 Russia Kaliningrad Ukraine Belarus Saudi Arabia East Africa Time UTC 3 30 Iran UTC 4 00 Russia Moscow Azerbaijan Georgia United Arab Emirates Mauritius UTC 4 30 Afghanistan UTC 5 00 Pakistan UTC 5 30 India UTC 5 45 Ne...

Page 305: ...nds New Caledonia UTC 12 00 Russia Magadan New Zealand Fiji Kiribati Gilbert Islands UTC 12 45 New Zealand Chatham Island UTC 13 00 Tonga Kiribati Phoenix Islands Samoa From 2011 12 31 Tokelau From 2011 12 31 UTC 14 00 Kiribati Line Islands 305 ...

Page 306: ... item from Device settings on Setup Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 306 ...

Page 307: ... deleted You cannot start the firmware update under the following conditions While the printer is sending or receiving a fax While the printer is storing the unprinted fax in printer s memory memory reception When the unsent faxes are stored in the printer s memory Note If the firmware update is not complete check the following and take an appropriate action When using wired LAN make sure the prin...

Page 308: ... Proxy server setup Performs settings for a proxy server Follow the display on the touch screen to perform settings 308 ...

Page 309: ...re on the combination of paper settings you can specify by the printer driver or on the touch screen For Windows Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Detect paper setting...

Page 310: ...d If you specify the administrator password select the range and specify the administrator password Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software LCD Remote UI or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some so...

Page 311: ...k Follow the procedure below to specify the administrator password 1 Make sure printer is turned on 2 Flick HOME screen and tap Setup Using the Operation Panel 3 Tap Device settings The Device settings screen appears 4 Tap Administrator password setting 5 When confirmation screen to specify administrator password is displayed tap Yes If an administrator password is not specified the register confi...

Page 312: ...character restrictions apply to the password Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security reasons we recommend you use 6 and more alphanumeric characters 9 Tap Apply 10 Enter administrator password you specified again 11 Tap Apply The administrator password is enabled When You Want to Change or Disable the Administrator Pa...

Page 313: ...perations or to use a USB flash drive or a shared folder on the computer Note When no operation restrictions are enabled the confirmation screen to enable operation restrictions is displayed Tapping Yes enables you to restrict operations If you have already restricted any operations the menu items are displayed Tapping Change operation restrictions enables you to change the settings of operation r...

Page 314: ...setting the menu items are displayed Tap Change operation restrictions 7 Tap operation you want to restrict and tap function you want to restrict Copy Restricts copying operations If you select Restrict all copying you can restrict all copying operations If you select Restrict color copying you can restrict color copying operations only Print from storage medium Restricts to print from a USB flash...

Page 315: ...ected are enabled Note If you disable all restrictions tap Cancel operation restrictions in step 6 When the confirmation screen is displayed tap Yes To disable each operation restriction tap the item in step 7 and tap Do not restrict Disabling Operation Restriction Temporarily Specify the override password to disable operation restriction temporarily following the procedure below 1 Make sure print...

Page 316: ...erride password is enabled Note Receiving a fax is restricted even though operation restriction is disabled by the override password If the touch screen turns off while disabling operation restriction temporarily enter the override password again to resume the printer 316 ...

Page 317: ... registered telephone fax numbers Settings only Returns the settings such as the paper size media type or other setting items back to the default The LAN settings and the telephone fax number are not returned back to the default Device info sending setting only Applies the setting not to send the device information to Canon E mail address book entries only Deletes all registered e mail addresses F...

Page 318: ...ure below 1 Display User information settings screen Setting Sender Information 2 Tap user s name or telephone number and delete all characters or numbers 3 Tap OK when you finished deleting all characters or numbers Agree is selected for Device info sending setting on Device user settings after you have reset the setting to send device information However the printer does not send device informat...

Page 319: ... Google Cloud Print IJ Cloud Printing Center setup Registers Deletes the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the touch scr...

Page 320: ...rsion Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number MAC address of wireless LAN Displays the MAC address for wireless LAN MAC address of wired LAN Displays the MAC address for wired LAN 320 ...

Page 321: ...ecified time and day Specifying Time and Day to Turn on off Printer Automatically Note You cannot enable the functions below at the same time Turning on off the printer automatically Specifying the time and day to turn on off the printer automatically Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Using Duplex Pr...

Page 322: ...tomatically Follow the procedure below to enable turning on off the printer automatically 1 Make sure printer is turned on 2 Flick HOME screen and tap ECO settings Using the Operation Panel 3 Tap Power control 4 Tap Enable auto power control 5 Check message and tap Next 6 Specify settings as necessary A Tap to specify the length of time to turn the printer off automatically when no operation is ma...

Page 323: ... HOME screen and tap ECO settings Using the Operation Panel 3 Tap Power control 4 Tap Enable scheduling 5 Check message and tap Next 6 Specify settings as necessary When you specify the time and day to turn the printer on 1 Tap Auto ON timer settings 2 Tap ON on the displayed screen The screen below is displayed 3 Tap time The screen below is displayed 323 ...

Page 324: ... the time to turn the printer on the screen to specify the day is displayed Tap the day tap Enable or Disable and then tap OK The setting is valid on the day s you select Enable for When you specify the time and day to turn the printer off 1 Tap Auto OFF timer settings 2 Tap ON on displayed screen 3 Check message and tap OK The screen below is displayed 4 Tap time The screen below is displayed 324...

Page 325: ...specify the minute in increments of 10 minutes 6 Tap OK to confirm time to turn off printer After confirming the time to turn the printer off the screen to specify the day is displayed Tap the day tap Enable or Disable and then tap OK The setting is valid on the day s you select Enable for 325 ...

Page 326: ...tings using the operation panel Set the current date and time in advance Setting Sender Information Follow the procedure below to perform setting 1 Make sure printer is turned on 2 Flick HOME screen and tap Quiet setting Using the Operation Panel 3 Tap Use quiet mode or Use during specified hours When Use quiet mode is selected The confirmation screen is displayed and the icon appears as the Quiet...

Page 327: ...con Important Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation panel of the printer or the printer driver No matter how you set the quiet mode the mode is ...

Page 328: ...When the confirmation screen of Save profile is displayed tap Yes When the screen to enter the name of the setting is displayed enter the name and tap Register Note If you tap Register without entering the name the name currently shown is applied as the name of the setting Calling Up the Registered Setting Follow the procedure below to call up the registered setting 1 Make sure printer is turned o...

Page 329: ...r of the registered settings 1 Tap Rearrange 2 Tap setting you want to move 3 Tap or to move selected setting 4 Tap Apply 5 Tap Exit To change the name of the registered settings 1 Tap Rename 2 Tap setting you want to rename 3 Enter new name and tap OK Entering Numbers Letters and Symbols 4 Tap Exit To delete the registered settings 1 Tap Delete 2 Tap setting you want to delete 3 Tap Yes on displa...

Page 330: ...ce Displays the total number of printing No of sheets used for copying Displays the total number of copying No of sheets used for FAX Displays the total number of received or printed faxes Sheets used for other functions Displays the total number of printing other than copying or faxing Number of FAX sheets sent Displays the total number of sent faxes Number of sheets scanned Displays the total nu...

Page 331: ...ing Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Specifying Mail Setting for Sending Scanned Data Receiving Printer Status by E mail 331 ...

Page 332: ...d the web browser iOS device OS iOS 7 0 or later Web browser iOS standard Web browser Mobile Safari Android device OS Android 4 0 or later Web browser Android standard Web browser Browser or Chrome Mac OS device OS Mac OS X v 10 6 or later Web browser Safari 5 1 or later Windows device OS Windows Vista SP2 or later Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozi...

Page 333: ...load the root certificate again and then register it If the root certificate is not registered a message to warn you that the secure connection is not guaranteed may appear 5 Select Log on The password authentication screen appears Note When the standard user mode is enabled choose either administrator mode or standard user mode to log on After choosing a mode and selecting Log on the password aut...

Page 334: ...For changeable setting items see below Changeable Setting Items Using Web Browser 8 When you finish checking printer status and changing printer settings select Log off 9 Close web browser 334 ...

Page 335: ...to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate For Internet Explorer 1 Select Download on Remote UI Downloading the root certificate is started 2 If confirmation screen appears select Open Certificate screen is displayed Note To save the certificate file to your device ...

Page 336: ... Safari 1 Select Download on Remote UI Downloading the root certificate is started 2 Open the download file Add Certificates screen is displayed 3 Select Add 4 Make sure that thumbprint of certificate detail information matches printer s thumbprint For printer s thumbprint press the HOME button select Setup Device settings LAN settings Confirm LAN settings check Root cert thumbprint SHA 1 or Root ...

Page 337: ...certificate information matches printer s thumbprint Follow the steps below Note Some Android devices cannot check the thumprint of a registered root certificate 1 From Settings menu on your device select Security Trust credentials and USER The list of downloaded certificates is displayed 2 Select downloaded certificate The certificate information is displayed 3 Make sure that thumbprint of certif...

Page 338: ...3 Select Install 4 Select Install on displayed dialog The root certificate registration is completed 338 ...

Page 339: ...the connection of a specific IP address for IPv4 address or IPv6 address Using SNMP settings in Other settings in LAN settings you can specify the SNMP and MIB setting to management the printer via a network Important If you has refused the IP address of administrator s device using IP filtering by mistake reset LAN settings of the printer For resetting LAN settings see Reset setting Note Some of ...

Page 340: ...llows you to register to Google Cloud Print or IJ Cloud Printing Center or delete a registration Other Items Printer status This function displays printer information such as the remaining ink amount the status and detailed error information You can also connect to the ink purchase site or support page and use Web Services Records of use This function displays the total number of uses of the print...

Page 341: ... number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Administrator password setting 4 Select Change administrator password If the administrator password is not set registration confirming message is displayed Select Yes Whe...

Page 342: ...andard user mode and set a standard user password by following the steps below 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Standard user mode settings 4 When the confirming message is displayed select Yes 5 Enter a password and then select OK Important The following character restrictions apply to the password Set the password by using 4 to 32 charact...

Page 343: ...l server test connect 4 Select Set mail server The setting items for mail server are displayed 5 Specify mail server settings Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you use the secure conne...

Page 344: ... password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have all been removed If you specify the e mail address of your everyday be sure to disable this setting as unread e mail is not deleted We recommended that you prepare this printer dedicated e mail acco...

Page 345: ...lay printer status on web browser 2 Select Device settings The menus are displayed 3 Select Scan Email direct from device 4 Select E mail transmission settings The setting items for mail setting are displayed 5 Specify mail settings Specify the following items Subject Enter the title of the e mail up to 20 alphanumeric characters Note The title that you specify here is the initial title when sendi...

Page 346: ...he information settings by following the steps below 1 Display printer status on web browser 2 Select Device settings The menus are displayed 3 Select Status notification e mail 4 Select Notification recipients The screen to register the destination is displayed 5 Specify destination settings Up to 5 destinations can be registered by following the steps below 1 Select number of destination 2 Selec...

Page 347: ...The resending setting is completed 347 ...

Page 348: ...Network Connection Network Connection Tips 348 ...

Page 349: ...t Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method 349 ...

Page 350: ...able disable Bonjour Enable Service name Canon MB5100 series LPR protocol setting Enable Wired LAN DRX setting Enable RAW protocol Enable LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Direct Connection Defaults Item Default SSID Identifier for direct connection DIRECT abXX MB5100series 1 Password YYYYYYYYYY 2 Wir...

Page 351: ...igits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 351 ...

Page 352: ...The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following m...

Page 353: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 353 ...

Page 354: ...reen appears 4 Tap Device settings 5 Tap LAN settings If you specify the administrator password enter the password 6 Tap Confirm LAN settings 7 Check message and tap OK 8 Tap Print details 9 Tap Yes The printer starts printing network settings information The printed network settings information is as follows Item Description Setting Product Information Product information Product Name Product nam...

Page 355: ...Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Link Local Prefix Length Link local prefix length XXX Manual Setting Manual setting Enable Disable IP Address 2 IP address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subnet Prefix Length Subnet prefix length XXX Stateless Address1 2 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length1 2 Stateless prefix length ...

Page 356: ...nection Connection status Active Inactive SSID SSID Direct Connection SSID Password Password Direct Connection password 10 alphanumeric characters Channel Channel 3 Encryption Encryption method AES Authentication Authentication method WPA2 PSK TCP IPv4 TCP IPv4 Enable IP Address IP address XXX XXX XXX XXX Subnet Mask Subnet mask XXX XXX XXX XXX Default Gateway Default gateway XXX XXX XXX XXX TCP I...

Page 357: ...XX XXXX Stateless Prefix Length1 2 Stateless prefix length 1 XXX Stateless Address2 2 Stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length2 2 Stateless prefix length 2 XXX Stateless Address3 2 Stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length3 2 Stateless prefix length 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXX...

Page 358: ...njour service name Bonjour service name Up to 52 alphanumeric characters LLMNR LLMNR setting Enable Disable SNMP SNMP setting Enable Disable DNS Server Obtain DNS server address auto matically Auto Manual Primary Server Primary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy server setting Enable Disable Proxy Address Proxy address XXXXXX...

Page 359: ... 2 Network status is only printed when IPv6 is enabled 3 Network status is only printed when IPv6 and IPsec settings are enabled 359 ...

Page 360: ...the lower left on HOME screen select Change LAN and then select Activate wireless LAN or Activate wired LAN After that perform settings on the Wireless LAN or Wired LAN sheet on IJ Network Tool For details refer to Changing Settings in Wireless LAN Sheet or Changing Settings in Wired LAN Sheet Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection m...

Page 361: ...ess setup 5 Check message and tap OK Follow instructions on your smartphone or tablet 6 If message saying setup is completed appears tap OK For Mac OS Follow the instructions on the Canon website to redo setup 361 ...

Page 362: ...Network Communication Mac OS Checking and Changing Network Settings Network Communication Tips 362 ...

Page 363: ...ging Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA or WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network Settings Viewing Modified Settings 363 ...

Page 364: ...ing that Canon software is attempting to access the network If the warning message appears set the security software to always allow access Starting up IJ Network Tool 1 Select Applications from Go menu of Finder double click Canon Utilities IJ Network Tool and then double click the Canon IJ Network Tool icon Depending on the printer you are using an administrator password is already specified for...

Page 365: ...odified 3 Update Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If the printer on a network is not detected make sure that the printer is turned on and click Update It may take several minutes to detect printers If the printer is not yet detected connec...

Page 366: ...uration Enabled when Utilities is selected Click to display the Configuration screen to configure settings of the selected printer Note This item has the same function as Configuration in the Settings menu 366 ...

Page 367: ...the printer on a network is not detected make sure that the printer is turned on and select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the printer and the computer with a USB cable and select Refresh If the printer is being used from another computer a screen is displayed informing you of this condition Note This item has the same function as ...

Page 368: ...gs depending on the printer you are using Set up device by using web browser Starts up the web browser to change printer s settings Remote UI Note This setting item is not available depending on the printer you are using In addition not available when the printer is connected to the computer only via USB You can use Remote UI on the following OS and the web browser OS Mac OS X v 10 6 or later Web ...

Page 369: ...AN setting of the printer to change the settings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Change or check settings Click OK after changing configuration A scree...

Page 370: ...s point name SSID of the printer is displayed 3 Search The Wireless Routers screen is displayed to select a wireless router to connect to Wireless Routers Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change the settings 4 Encryption Method Select the encryption method used over ...

Page 371: ...tion The detailed settings screen is displayed The network password WEP or the WPA WPA2 key selected in Encryption Method can be confirmed and changed For more on WEP setting Changing WEP Detailed Settings For more on WPA WPA2 setting Changing WPA or WPA2 Detailed Settings 6 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network envir...

Page 372: ...outers when your target wireless router is not detected If the target wireless router is set to a closed network the stealth mode click Cancel to return to the previous screen and enter the network name SSID in Network SSID Note Make sure the wireless router is turned on 3 Set Click to set the network name SSID in Network SSID on the Wireless LAN sheet Note The WPA WPA2 Details screen or the WEP D...

Page 373: ...s When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Select Use Password WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change or check settings When changing the password WEP key the same change must be made to ...

Page 374: ... selected for the key length in the AirPort Base Station Select 1 for Key ID Otherwise your computer will not be able to communicate with the printer via the wireless router 5 Authentication Select the authentication method to authenticate the printer s access to the wireless router Normally select Auto If you want to specify the method manually select Open System or Shared Key according to the se...

Page 375: ...a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Select Use WPA WPA2 in Encryption Method and click Configuration 6 Enter passphrase and click OK 1 Passphrase Enter the passphrase set to the wireless router The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal...

Page 376: ...mputer after the encryption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer Note This printer supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 376 ...

Page 377: ...mation before the settings are sent to the printer If you click OK the settings are sent to the printer and the Transmitted Settings screen is displayed 1 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP ...

Page 378: ...rd sheet is displayed 5 Change or check settings 1 Use admin password Set an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password Important The password should consist of 4 to 32 alphanumeric characters The password is case sensitive Do not forget the password you set 2 Password Enter the password to set 3 Passw...

Page 379: ...is set to the printer Admin Password Enter the administrator password that was set For security purposes your password is not displayed as you type it Important If you forget the administrator password you specified initialize the printer to return the password to the default setting OK Click this item after you enter the administrator password Cancel This item returns you to list of detected prin...

Page 380: ...e between the printer and the wireless router Follow the instructions on the screen to start measuring and display the status Measurement takes a few minutes When is displayed in Connection performance between the printer and the wireless router the printer can communicate with the wireless router Otherwise refer to displayed comments and Help for improving the status of communication link and cli...

Page 381: ...annel that does not interfere with other wireless routers Check that the printer and the wireless router face each other Connection performance may depend on the orientations of the wireless devices Replace the wireless router and the printer in another direction to achieve the best performance Check whether other computers are not accessing the printer If appears in the result of the measurement ...

Page 382: ...ter screen is displayed 3 Confirm displayed message and click Next If the screen asking you to enter the password is displayed enter the password specified for your computer and click Install Helper 4 Click Allow on displayed screen The Select Printer screen is displayed Note If only one printer is available for changing the settings the Direct Connection Setup of the Printer screen is displayed I...

Page 383: ...tings from the screen above you can update the SSID access point name and password at the same time using the operation panel You cannot change the encryption method For details search for UG500 UG501 on your printer s Online Manual and see the instructions shown 7 Click Settings The setting information is sent to the printer 383 ...

Page 384: ...k settings of the printer to factory default 4 Click Initialize The Setting Initialization screen is displayed Click OK to initialize the network settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup according to the instructions on the ...

Page 385: ... after you modified the printer settings on the Configuration screen When you click OK on the Confirmation screen the following screen is displayed for confirming the modified settings 1 Settings A list of changes made in the Configuration screen is displayed 385 ...

Page 386: ...Network Communication Tips Using Card Slot over Network Technical Terms Restrictions 386 ...

Page 387: ... of the printer 3 On Finder click Go menu and Connect to Server 4 Input smb xxxxxxxxxxxx canon_memory and click Connect For example if the current printer name is 123ABC000000 then input smb 123ABC000000 canon_memory 5 Make sure card slot is mounted When the card slot is mounted the following icon appears on the desktop or in the Computer window on the Go menu of Finder Note The authentication scr...

Page 388: ...les or many files a large amount of card access may be generated In this case the operation in the memory card may be impossible or slow Operate after the Access lamp of the printer is lit When you access the network drive for the card slot over the network file names consisting of eight or less lowercase letters not including its extension may be shown in uppercase For example a file name such as...

Page 389: ...o restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is optional for WPA Strong cryptographic algorithm adopted within U S government organizations for information processing AirPort Network Infra Client computer and printer setup where all wireless communications pass through a wireless router Authentication Method The...

Page 390: ...te that the number of channels that can be used for your wireless LAN varies depending on the region or country D DHCP server functionality The router assigns an IP address automatically whenever the printer or the personal computer on a network starts up Direct connection Access point mode The printer is used as an access point to connect external wireless communication devices e g computers smar...

Page 391: ...Compatible with 802 11b and 802 11g IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assigned by a wireless router or a DHCP server of the router automatically IPv4 IPv6 They are internetwork layer protocol used on the internet IPv4 uses 32 bit addresses and IPv6 uses 1...

Page 392: ... distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name P Password WEP Password WEP Key An encryption method employed by IEEE 802 11 Shared se...

Page 393: ...ts network name Stealth In the stealth mode a wireless router hides itself by not broadcasting its SSID The client must specify the SSID set to the wireless router to detect it The stealth mode is called a closed network Subnet Mask Address IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP address A Subnet Mask ...

Page 394: ...eless clients the printer and rebroadcasts it Required in an infrastructure network WPA Security framework announced by the Wi Fi Alliance in October 2002 The security has been strengthened more than WEP Authentication WPA defines the following authentication methods WPA Personal that can be used without an authentication server plus WPA Enterprise that do require an authentication server This pri...

Page 395: ...or a 64 digit hexadecimal value WPS Wi Fi Protected Setup WPS is a standard for easy and secure establishment of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push button on the hardware or through a simulated push button in the software 395 ...

Page 396: ...tems you should set a network key WEP or WPA WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 396 ...

Page 397: ...ptimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Machine 397 ...

Page 398: ...o keep printer s performance Canon printer performs cleaning automatically according to its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Is color in...

Page 399: ...ny print jobs areas where paper passes through the machine may become smeared with ink To clean the inside the machine perform Bottom Plate Cleaning Confirm that paper is loaded correctly Is the paper loaded in the correct orientation To load paper in the cassette load paper printing side DOWN Loading Paper Is the paper curled The curled paper causes paper jam Flatten the curled paper and then rel...

Page 400: ... is designed for documents Each type of paper has specific preset settings that determine details such as ink application and usage and the distance from nozzles which ensures optimal print quality for the paper In contrast incorrect paper settings may impair color performance or printed surfaces may rub against the machine If printing seems blurry or colors uneven try printing again at a higher p...

Page 401: ... the machine can compare paper information entered for the cassette to print job paper settings to ensure they match Before printing specify paper settings consistent with the cassette paper information If these settings do not match automatic paper checking if enabled will prevent incorrect printing and display an error message In this case check and correct the paper settings To check cassette p...

Page 402: ...ess the ON button to cancel print jobs Pressing the ON button to turn off the machine during printing may prevent the machine from printing again if print jobs are not cleared internally Press the Stop button to cancel printing 402 ...

Page 403: ... or flashing This may cause drying or clogging Before unplugging the machine make sure the POWER lamp is not lit Important Unplugging the machine will erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine Print regularly Just as felt tip pens dry up and become unusable even when capped if not used over exten...

Page 404: ...label the box FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 After confirming that the POWER lamp is off unplug the machine Important Do not unplug the machine while the POWER lamp is lit or flashing This may damage the machine or cause it to malfunction which may prevent you from printing 3 Take out the cassette and remove the paper Shorten the cassette in preparation for stowing them insid...

Page 405: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 406: ... Print width 8 inches 203 2 mm Operating environment Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the ...

Page 407: ...ifications Scanner driver Windows TWAIN 1 9 Specification WIA Mac OS ICA Maximum scanning size Platen Glass A4 Letter 8 5 x 11 7 216 x 297 mm ADF A4 Letter Legal 8 5 x 14 0 216 x 356 mm Scanning resolution Optical resolution horizontal x vertical max 1200 x 1200 dpi 1 Interpolated resolution max 19200 x 19200 dpi 2 1 Optical Resolution represents the maximum sampling rate based on ISO 14473 2 Incr...

Page 408: ... 70 lines mm Black Extra fine 300 x 300 dpi Color 200 x 200 dpi Dialing Automatic dialing Recipient max 100 destinations Group dial max 99 destinations Regular dialing Automatic redialing Manual redialing max 10 destinations Others Activity report after every 20 transactions Sequential broadcasting max 101 destinations Rejected numbers max 10 destinations Network Specifications Communication proto...

Page 409: ... driver Quick Utility Toolbox and IJ Network Device Setup Utility Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 and Windows Server 2012 R2 Hard Disk Space 3 1 GB Note For bundled software installation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 Mac OS Operating System OS X v10 8 5 OS X v10 11 Hard Disk Space 1 5 GB Note For bundled ...

Page 410: ...lorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows software Windows The TWAIN driver ScanGear is based on the TWAIN 1 9 Specification and requires the Data Source Manager bundled with the operating system Mac OS For Mac OS an internet connection is requi...

Page 411: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area Print Area Standard Sizes Envelopes 411 ...

Page 412: ...aper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper other than genuine Canon paper ...

Page 413: ... KG 4 x6 10x15 2L 5 x7 13x18 Hagaki Hagaki 2 8 x10 20x25cm Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Envelope C5 Envelope Monarch 3 88 x 7 5 inches 98 4 x 190 5 mm Special sizes Special page sizes must be within the following limits Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 14 00 inches 216 0 x 355 6 mm Paper Weight You can use paper in the fol...

Page 414: ...s Glossy II PP 201 1 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Pro Luster LU 101 1 A4 Letter 10 sheets Photo Paper Plus Semi gloss SG 201 1 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm 20 sheets Matte Photo Paper MP 101 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets Paper other than Genuine Canon Paper Common Name Casse...

Page 415: ... 3 For best results in continuous printing remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration 415 ...

Page 416: ...amp Plain paper or notepad paper cut to a smaller size Picture postcards Postcards with photos or stickers attached Envelopes with a double flap Envelopes with embossed or coated surfaces Envelopes with adhesive flaps that are already moistened Any paper with holes Non rectangular paper Stapled or glued paper Paper with an adhesive surface Paper coated with glitter or other decorative particles 41...

Page 417: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 418: ...Print Area Print Area Standard Sizes Envelopes 418 ...

Page 419: ...rea is inside this margin recommended print area Print within this area when possible printable area You can also print in this area However feeding precision or print quality may be affected Note Automatic duplex printing and duplex copying reduces the printable area by 0 08 inch 2 mm in the top margin 419 ...

Page 420: ...B Oficio 8 00 x 13 66 inches 203 2 x 347 0 mm M Oficio 8 00 x 13 11 inches 203 2 x 333 0 mm Foolscap 8 00 x 12 69 inches 203 2 x 322 2 mm Legal India 8 00 x 13 27 inches 203 2 x 337 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended print area A 1 80 inches 45 8 mm B 1 45 in...

Page 421: ... 25 inch 6 3 mm Legal India C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 23 inch 5 9 mm F 0 23 inch 5 9 mm Oficio C 0 12 inch 3 0 mm D 0 30 inch 7 5 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm B Oficio M Oficio C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 4 mm 421 ...

Page 422: ...8 50 inches 93 5 x 215 9 mm Envelope DL 3 88 x 7 67 inches 98 8 x 194 6 mm Envelope C5 5 94 x 8 02 inches 150 8 x 203 6 mm Envelope Monarch 3 43 x 6 50 inches 87 2 x 165 1 mm Recommended print area A 0 5 inch 12 7 mm B 0 5 inch 12 7 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 422 ...

Page 423: ...Administrator Settings Sharing the Printer on a Network 423 ...

Page 424: ...ic characters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For secu...

Page 425: ...For more on initializing the printer search for UG067 or UG505 on your printer s Online Manual and see the instructions shown 425 ...

Page 426: ...eb browser temporarily The printer may send one or more cookies to your communication device to verify Remote UI users and to enable the printer to offer useful information for each user Important Most browsers automatically accept cookies but you can modify your browser setting so as not to accept cookies If you modify your browser so as not to accept cookies you cannot log on to Remote UI and no...

Page 427: ...OS Windows Vista SP2 or later Browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 427 ...

Page 428: ...mber will consists of 9 alphanumeric characters 4 letters followed by 5 numbers Example Note Depending on the printer you are using you can check the serial number by printing out the network setting information of the printer For more on printing search for NR044 on your printer s Online Manual and see the instructions shown 428 ...

Page 429: ...rst time on your smartphone tablet or computer download the root certificate and then register it to the web browser The secure connection will be confirmed and a message will not appear For details search for AF111 on your printer s Online Manual and see the instructions shown 429 ...

Page 430: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Paper Settings 430 ...

Page 431: ... from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint enabled Printer with Mac 431 ...

Page 432: ... Application Software Mac OS Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 432 ...

Page 433: ... printer is turned on 2 Load paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientation 433 ...

Page 434: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 434 ...

Page 435: ...rd according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 8 Complete the setup Click Print When you execute print the document will be printed in accordance with the type and size of the media 435 ...

Page 436: ...ered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Checking the Settings on the Printer 1 Select Quality Media from the pop up menu on the Print Dialog 2 Click the Printer Media Information When you click the disclosure triangle or update button of Printer Media Information the inform...

Page 437: ...tion registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II Plus Glossy II Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Plus Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Glossy Matte Photo Paper MP 101 Matte Photo Paper Matte Canon genuine papers Business Letter Print...

Page 438: ...A4 A4 JIS B5 B5 Oficio 8 5 x12 5 215 9x317 5mm Oficio M Oficio 8 50 x13 43 216 0x341 0mm M Oficio 8 5 x 13 8 5 x13 215 9x330 2mm Foolscap Legal India 8 46 x13 58 215x345mm Legal India 4 x 6 KG 4 x6 10x15 5 x 7 2L 5 x7 13x18 8 x 10 8 x10 20x25cm L L 89x127mm Envelope 10 Envelope Com 10 Envelope DL Envelope DL Envelope You4 Yougata 4 Envelope You6 Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 9...

Page 439: ... of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Setting Paper Dimensions Custom Size 439 ...

Page 440: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Automatic or Reverse printing...

Page 441: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 442: ...sary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area depending on the staple position margin Depending on the Two Sided setting in the Layout pop up menu the Stapling Side that can be selected differs 3 Complete the setup Click Print When you execute print the data is printed with the specified margin width and s...

Page 443: ...lect Paper Handling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in the printer 4 If necessary check the Scale down only check box When you check this check box the document will be reduced to fit to the paper size when the document size is larger than the p...

Page 444: ...5 Complete the setup Click Print When you execute print the document will be enlarged or reduced to fit to the page size 444 ...

Page 445: ...and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not ne...

Page 446: ...u in the Print Dialog 2 Set the number of original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check box to chan...

Page 447: ...y Select this check box to reverse left and right of the document 4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 447 ...

Page 448: ...g The procedure for printing data on both sides of one sheet of paper is as follows 1 Set duplex printing Check the Two Sided check box in the Print Dialog 2 Select Layout from the pop up menu on the Print Dialog 448 ...

Page 449: ...x printing will be started Important When a media type other than Plain Paper is selected from Media Type menu of Quality Media duplex printing cannot be executed Duplex printing can be performed only when one of the following paper sizes is selected from Paper Size US Letter A4 After printing the front page there is an ink drying wait time before starting to print the back page Operation stops te...

Page 450: ...Related Topic Changing the Printer Operation Mode 450 ...

Page 451: ...uality select High or Standard whichever matches your purpose 7 Complete settings Click Print When you execute printing the information is printed on the envelope Important When printing on an envelope always select the print settings from the print dialog Note If the paper settings on the print dialog differ from the cassette paper information registered on the printer an error may occur For inst...

Page 452: ...int on postcards that have photos or stickers attached When printing on each side of a postcard separately you will get cleaner printing if you print the message side first and then print the address side The paper settings in the print dialog are different depending on whether you are printing on the address side or the message side To check the current printer settings select Quality Media and c...

Page 453: ...ring the custom paper size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the valu...

Page 454: ... click Printer Media Information For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 454 ...

Page 455: ...ptimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 455 ...

Page 456: ...om the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note During Grayscale Printing inks other than black ink may be used as well 456 ...

Page 457: ...ifying color correction is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching With Canon Digital Photo Color you can print with color tints that most people prefer 3 Complete the setup Click Print When you execute print the docum...

Page 458: ...o Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 458 ...

Page 459: ...used There are two typical printing methods Check the color space sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver To print using Canon Digital Photo Color The printer prints data with col...

Page 460: ...procedure for adjusting colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings 4 Complete the setup Click Print Whe...

Page 461: ...and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Co...

Page 462: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 462 ...

Page 463: ... color correction Select ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics Speci...

Page 464: ...at the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slid...

Page 465: ...ng check box is checked for Quality Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Specifying Color Correction Adjusting Brightness Adjusting Intensity Adjusting Contrast 465 ...

Page 466: ...ess setting is changed Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Brightness The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print When yo...

Page 467: ... If you select ColorSync for Color Matching then the Brightness appears grayed out and is unavailable Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 467 ...

Page 468: ...llows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of...

Page 469: ... If you select ColorSync for Color Matching then the Intensity appears grayed out and is unavailable Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 469 ...

Page 470: ...e procedure for adjusting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the setti...

Page 471: ... If you select ColorSync for Color Matching then the Contrast appears grayed out and is unavailable Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 471 ...

Page 472: ...river Setup Window Page Setup Dialog Print Dialog Quality Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use Printer Driver 472 ...

Page 473: ...verted data to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer...

Page 474: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 474 ...

Page 475: ...e Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Important If you are using OS X El Capitan v10 11 you cannot use Save as Default Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientat...

Page 476: ...n the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Two Sided You can set duplex printing Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientat...

Page 477: ...g You can set the pages to be printed on paper and the print order Cover Page You can output cover pages both before and after a document Quality Media You can set basic print settings that match the printer Color Options You can adjust the print colors as you desire Margin You can set the stapling side and the stapling margin Supply Levels A rough indication of the remaining ink level is displaye...

Page 478: ... buttons is selected the appropriate quality will be set automatically High Gives priority to print quality over printing speed Standard Prints with average speed and quality Grayscale Printing Set grayscale printing Grayscale printing refers to the function of converting your document to grayscale data in the printer to print it in monochrome When you check the check box both monochrome and color...

Page 479: ...Related Topic Printing a Color Document in Monochrome 479 ...

Page 480: ... check box Note When the Grayscale Printing check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the strength of each color To strengthen a color drag the slider to the right To weaken a color drag the slider to the left You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50...

Page 481: ...of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Important When the Grayscale Printing check box is checked for Quality Media the color balance Cyan Magenta Ye...

Page 482: ...etween 0 inch 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose left or right Short side stapling Top Short side stapling Bottom Select this option to staple the short side of the paper Choose top or bottom Related Topics Setting the Stapling Margin Duplex Printing 482 ...

Page 483: ...int head position Aligning the Print Head Position Printing a Nozzle Check Pattern Power Settings Operate the power of this printer from the printer driver Ink Level Information Check the remaining ink levels Quiet Settings You can reduce the operating noise of the printer Custom Settings Change the settings of this printer Note To operate the Canon IJ Printer Utility you must first turn on the pr...

Page 484: ...follow the steps below 1 Open System Preferences and select Printers Scanners Print Scan 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility is launched 484 ...

Page 485: ...g the Print Heads Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 485 ...

Page 486: ... and select Printers Scanners Print Scan To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printi...

Page 487: ...ing Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 487 ...

Page 488: ...ay not be displayed on the left side of the Print dialog Do not start up the Canon IJ Network Tool while printing Do not print when the Canon IJ Network Tool is running If you connect this printer and AirPort with a USB cable and print you must install the latest AirPort firmware If you are using OS X Mavericks v10 9 close the print status check window when you perform printer maintenance from the...

Page 489: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 489 ...

Page 490: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 490 ...

Page 491: ...rinter from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners Print Scan 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printe...

Page 492: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the administrator who registered first Important When you upgrade Mac OS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer ...

Page 493: ... Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation When the completion message appears...

Page 494: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 494 ...

Page 495: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 496: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 497: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 497 ...

Page 498: ...loud Print in advance Note If you already have Google account register the printer to Google Cloud Print Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information The screen above may change without prior notice 498 ...

Page 499: ...net connection fees apply Registration Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 When Canon MB5100 series and Add printers button are displayed select Add printers 8 Wh...

Page 500: ...gle Cloud Print The confirmation message to print the authentication URL is displayed 8 Load A4 or Letter sized plain paper and tap OK The authentication URL is printed 9 Make sure authentication URL is printed tap Yes 10 Perform authentication process using web browser on computer or mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authent...

Page 501: ...tten in advance 11 When message that registration is complete is displayed on printer s touch screen tap OK When authentication process is complete properly the registration items are displayed When authentication process is complete you can print the data with Google Cloud Print 501 ...

Page 502: ...nter s status such as when the printer is being operated or an error has occurred To resume printing check the printer s status and print with Google Cloud Print again For print settings If you select the media type other than plain paper or if you select the paper size other than A4 or Letter size the print data is printed in single sided even when you select the duplex print setting If you selec...

Page 503: ...lly when it receives the print data 2 Start Google Chrome browser on your computer 3 Select Sign in to Chrome from Chrome menu 4 Log in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon MB5100 series in Google Cloud Print 8 Select Print 503 ...

Page 504: ...er with Google Cloud Print Web service inquiry is not displayed 4 Tap Print from Google Cloud Print The confirmation screen to check is displayed 5 Tap Yes If there is the print data the printer receives the print data and prints it Sending Print Data without Going through Internet This section describes the operation to send print data from Google Chrome browser on the computer The operation diff...

Page 505: ...g in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon MB5100 series in Local Destinations 8 Select Print When the preparation for printing with Google Cloud Print is complete the printer receives the print data and prints it automatically 505 ...

Page 506: ...connection fees apply Deletion Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 Select Manage next Canon MB5100 series on device list 8 Select Delete 9 When confirmation messa...

Page 507: ... service setup 4 Tap Web service connection setup Google Cloud Print setup Delete from Google Cloud Print 5 When confirmation screen to delete printer is displayed tap Yes 6 When message that deletion is complete is displayed tap OK 507 ...

Page 508: ...k your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Scanners P...

Page 509: ...r wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Us...

Page 510: ... or connected directly without wireless router Adding Printer to Your Windows Device To add the printer refer to Windows 10 help Printing from Windows Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turned on automatically when it receives the print data 2 Load paper 3 Select command that you perform printing on application software In...

Page 511: ...Printing from Smartphone Tablet Printing Directly from Smartphone Tablet Printing Using a Web Service 511 ...

Page 512: ...nting Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Machine with Direct Connection 512 ...

Page 513: ...ting Using Mopria Print Service Important Internet connection is required to download the printing plug in Internet connection fees apply Printing Using Canon Print Service Important The operation may differ depending on your Android device or your application Activate the plug in after installing it to your Android device The service is not enabled immediately after installing You can print using...

Page 514: ...t Service with wireless LAN or with the printer s direct connection 1 Make sure printer is turned on 2 Load paper 3 Perform print operation on your application of Android device 4 Select printer on your application of Android device Select the printer that is displayed with your printer s name and Mopria Print Service 5 Specify number of copies paper size etc if necessary 6 Start printing When you...

Page 515: ...ment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turne...

Page 516: ...our model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 516 ...

Page 517: ...e used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in oth...

Page 518: ...ome button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right ...

Page 519: ...ection also describes changing direct connection to wireless LAN Changing Printer Setting to Use Wireless LAN Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the direct connection Restrictions Pre...

Page 520: ... the printer by the identifier SSID Note If you tap Details and tap Yes the following items appear Security setting Password Printer s name which appears on a Wi Fi Direct compatible device The password is required when connecting a device to the printer Depending on the device you are using no password is required When you connect a Wi Fi Direct compatible device to the printer select the device ...

Page 521: ...he direct connection Check by one of the following methods Display on the touch screen LAN settings Print the network settings Printing Network Settings Depending on the device you are using entering the password is required to connect a device to the printer via wireless LAN Enter the password specified for the printer If your Wi Fi Direct compatible device is set to prioritize using Wi Fi Direct...

Page 522: ...so display the Change LAN screen following the procedure below 1 Flick HOME screen and tap Setup Using the Operation Panel 2 Tap Device settings 3 Tap LAN settings 4 Tap Change LAN 2 Tap Activate wireless LAN If you do not use the printer over wireless LAN select Activate wired LAN or Disable LAN Changing Direct Connection Setting Change the settings for the direct connection following the procedu...

Page 523: ...ter device name up to 32 characters 3 Tap OK to finish entering device name 4 Tap OK to finish specifying device name To change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen If you want the printer to display the screen to inform you a Wi Fi direct compatible device is connecting to the printer tap Yes Im...

Page 524: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 524 ...

Page 525: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 526: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 527: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 527 ...

Page 528: ...Printing Using Operation Panel Printing Photo Data Printing Documents PDF File Saved on USB Flash Drive 528 ...

Page 529: ...Printing Photo Data Printing Photographs Saved on USB Flash Drive Setting Items for Photo Printing Using Operation Panel Using Useful Display Functions 529 ...

Page 530: ...photo selection screen is displayed Note When the message informing you that the operation restriction is enabled ask the administrator of the printer you are using If both photo files and PDF files are saved on the USB flash drive the confirmation screen to select which file you print is displayed Tap Print photos in the displayed screen If no printable photo data is saved on the USB flash drive ...

Page 531: ...layed When tapping the Check total no of copies screen is displayed and you can check the number of copies for each photo On the Check total no of copies screen you can change the number of copies for each photo B Number of copies Tap to specify the number of copies 1 Flick vertically to specify the number of copies Tap to display the photo selection screen 2 Tap to specify the number of copies To...

Page 532: ...ed C Switching group Tap to switch the photo group For details Using Useful Display Functions D Settings Tap to display the Settings screen You can change the settings of page size media type and print quality and so on For more on the setting items Setting Items for Photo Printing Using Operation Panel E Zooming in Tap to zoom in on the photo For details 532 ...

Page 533: ...ore on the display method Using Useful Display Functions 6 Press Color button The printer starts printing Note To cancel printing press the Stop button While processing the print job you can add the print job Reserve photo print Adding Print Job Adding Print Job You can add the print job Reserve photo print while printing photos Follow the procedure below to add the print job 1 Flick photo while p...

Page 534: ... print more photos operate from step 1 again Note While processing the print job you cannot display the HOME screen change the print menu or print from the computer or other devices While processing the print job the photo in other group is not selected If you press the Stop button while processing the print job the screen to select a method to cancel reservation is displayed If you tap Cancel all...

Page 535: ...he message and change the setting The settings of the page size media type etc are retained even if another print menu is selected or the printer is turned off 1 Page size Select the page size of the loaded paper Note Only the page sizes selectable from the operation panel are displayed 2 Type Media type Select the media type of the loaded paper Note Only the media types selectable from the operat...

Page 536: ... tapping on the photo selection screen A Tap the photo you want to print the touch screen returns to single photo display B Tap to display photo with specifying the date Specifying Date to Select Photo C Tap to increase the display photos 54 photos display D Drag to switch the number of display photos to 6 photos 15 photos or 54 photos E Tap to decrease the display photos 6 photos display Specifyi...

Page 537: ...ng screen is displayed by tapping on the photo selection screen A Tap to switch the display magnification B Drag to move the display position Switching Photo Group Note If more than 2 000 photo data are saved on the USB flash drive the photo data is split by group per 2 000 photos in reverse chronological order date last modified automatically The following screen is displayed by tapping on the ph...

Page 538: ...rt USB flash drive into USB flash drive port Important If you already insert the USB flash drive to save the received faxes automatically you cannot print the documents even when the USB flash drive which contains the document data is set In this case set Auto save setting in FAX settings to OFF and remove the USB flash drive for saving faxes and then insert the USB flash drive which contains the ...

Page 539: ...isplayed even though the PDF files cannot be printed using the operation panel of the printer If one of the following conditions is applicable to the PDF files they are not printable PDF files saved using application software other than Canon IJ Scan Utility application software compatible with the printer PDF files for which the preview screen is not available is displayed on the preview screen W...

Page 540: ...Color button for color printing or Black button for black white printing The printer starts printing Note You can print up to 250 pages at a time If you try to print more than 250 pages of a PDF file The specified PDF file contains too many pages The pages exceeding the number of printable pages will not be printed Continue is displayed on the touch screen To start printing tap Yes If you need to ...

Page 541: ...list Files scanned using the operation panel of the printer and saved on a USB flash drive with Format set to other than PDF or Compact PDF Files made using Canon IJ Scan Utility and one of the following conditions is applied Encrypted data Data more than 2 GB Data including images scanned at 9601 pixels or more in the vertical and horizontal directions 541 ...

Page 542: ...ver Default Setting for Displaying the Message which Prevents Misprinting When you insert the cassette with paper loaded The screen to register the cassette paper information is displayed Register the paper size and the media type according to the loaded paper Important For copying specify the paper settings for copying so that they match the cassette paper information For more on the proper combi...

Page 543: ...r copying is displayed If you tap Yes the information is applied to the paper settings for copying When the paper settings for printing or copying are different from the cassette paper information registered to the printer Ex Paper setting for printing or copying A5 Cassette paper information registered to the printer A4 When you start printing or copying a message is displayed Tapping OK on the t...

Page 544: ...he cassette For example when the paper setting for printing or copying is A5 and the cassette paper information registered to the printer is A4 you load A5 sized paper in the cassette before you start printing or copying The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette Register the cassette paper information according to the paper...

Page 545: ...e operation panel of the printer The message which prevents misprinting is enabled by default To change the display setting when you copy or print using the operation panel of the printer Cassette settings When you print using the printer driver The message which prevents misprinting is disabled by default To change the display setting when you print using the printer driver For Windows Changing t...

Page 546: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Special Copy Menu 546 ...

Page 547: ...opy standby screen is displayed 4 Load original document on platen glass or in ADF 5 Specify settings as necessary A The copy layout is displayed Switch the layout single sided two sided B Tap to specify the number of copies 1 Tap the numbers to specify the number of copies 2 Tap to confirm the number of copies C Tap to register the current print settings as a custom setting 547 ...

Page 548: ...ge size 6 Press Color button for color copying or Black button for black white copying The printer starts copying Remove the original on the platen glass or from the document output slot after copying is complete Important If you load the original on the platen glass do not open the document cover or remove the original while Scanning document is displayed on the touch screen If you load the origi...

Page 549: ...y print quality is set High or you load the original in the ADF you cannot add the copying job When you add the copying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you tap Cancel all reservations you can cancel copyin...

Page 550: ...ew image Therefore do not open the document cover until the preview screen is displayed Originals are rescanned after displaying the preview screen and before copying starts Therefore do not open the document cover or remove the original from the platen glass while Scanning document is displayed A A frame showing the selected page size appears over the image The inside of the frame will be printed...

Page 551: ...E Tap to return to the Copy standby screen F The magnification currently specified is displayed Tap to select Fit to page 551 ...

Page 552: ... message and change the setting The settings of the page size media type etc are retained even if the printer is turned off When copying starts in the copy menu that is not available with the specified setting The specified function is not available with current settings is displayed on the touch screen Change the setting following the on screen instructions 1 Magnif Magnification Specify the redu...

Page 553: ...set to Plain paper and the quality is not as good as expected select High for Print qlty and try copying again Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 6 Layout Select the layout Copying Two Pages onto Single Page Copying Four Pages onto Single Page Copying ID Card to Fit onto Single Page 7 ADF duplex scan Select whether ...

Page 554: ...10 Frame erase copy When copying thick originals such as books you can make a copy without black margins around the image and gutter shadows Copying Thick Originals Such as Books 554 ...

Page 555: ... method A Tap to display the screen below 1 Tap the numbers to specify the magnification Ratio specified copy 2 Tap to confirm the magnification B Flick vertically or tap to specify the magnification Preset ratio Reduction enlargement Method Note Some of the reduction enlargement methods are not available depending on the copy menu Fit to page The printer automatically reduces or enlarges the imag...

Page 556: ...ou can select one of the preset ratios to reduce or enlarge copies Select the appropriate ratio for size of original and page size The setting in Magnif 70 A4 A5 86 A4 B5 94 A4 LTR 115 B5 A4 141 A5 A4 156 5x7 LTR 183 4x6 LTR Note Some of the preset ratios are not available depending on the country or region of purchase Note 400 MAX maximum copy ratio and 25 MIN minimum copy ratio are selectable If...

Page 557: ... original platen glass or ADF ADF duplex scan Simplex 2 sidedPrintSetting 2 sided When you tap Advanced after tapping 2 sided for 2 sidedPrintSetting you can select the orientation and the stapling side of the paper Also you can select whether to display the preview screen when you load the original on the platen glass When you select Orientation Portrait and Output Long side bind When you select ...

Page 558: ...scape and Original Short side bind Two sided to Two sided Place to load the original ADF ADF duplex scan Duplex 2 sidedPrintSetting 2 sided When you select Duplex for ADF duplex scan and tap Advanced you can select the orientation and the stapling side of the original When you select 2 sided for 2 sidedPrintSetting and tap Advanced you can select the orientation and the stapling side of the paper ...

Page 559: ...can select whether you use the preview screen If you tap ON the preview screen is displayed so that you can check the orientation Note Two sided copy setting can be used in combination with 2 on 1 copy or 4 on 1 copy Copying Two Pages onto Single Page Copying Four Pages onto Single Page If you are copying in black white print intensity of the Two sided copy may differ from that of a single sided c...

Page 560: ... appears after scanning each sheet of original A Tap to start scanning the original Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass and tap Scan B Tap to start copying the original already scanned Note You can add the copying job while printing Adding Copying Job Reserve copy 560 ...

Page 561: ...Special Copy Menu Copying Two Pages onto Single Page Copying Four Pages onto Single Page Copying Thick Originals Such as Books Copying ID Card to Fit onto Single Page Collated Copying 561 ...

Page 562: ...al When you select Orientation Portrait and Left to right When you select Orientation Portrait and Right to left When you select Orientation Landscape and Top to bottom When you select Orientation Landscape and Bottom to top After selecting the order you can select whether you use the preview screen If you tap ON the preview screen is displayed so that you can check the orientation Note This funct...

Page 563: ...ning the original When pre scanning is finished the screen below preview screen appears on the touch screen A Tap to rotate the original by 180 degrees B Tap to start scanning the original C Tap to rescan the original After scanning The screen below appears after scanning each sheet of original A Tap to start scanning the original Remove the sheet of original from the platen glass after scanning a...

Page 564: ...s function in combination with Two sided copy the screen above is displayed after scanning the second sheet of original is complete Follow the on screen instructions to scan the third and fourth sheet of original 564 ...

Page 565: ...ifferent layouts are available Select 4 on 1 copy and tap OK If you tap Advanced with 4 on 1 copy selected you can specify the orientation and the order of the original Note The order is the same regardless of the orientation When you select Upper left to right When you select Upper right to left When you select Upper left to bottom When you select Upper right to bottom 565 ...

Page 566: ...e two sided copy setting for ADF duplex scan and 2 sidedPrintSetting and select the stapling side of print paper on the Print settings screen For more on two sided copy function Two Sided Copying When Loading the Original on the platen glass Before scanning When the preview function is activated the printer starts pre scanning before scanning the original When pre scanning is finished the screen b...

Page 567: ...ap Scan B Tap to start copying the original already scanned Note You can add the copying job while printing Adding Copying Job Reserve copy If you use this function in combination with Two sided copy the screen above is displayed after scanning the fourth sheet of original is complete Follow the on screen instructions to scan the rest of originals 567 ...

Page 568: ... cover When the Copy standby screen is displayed tapping allows you to preview an image of the printout on the preview screen Displaying Preview Screen There may be a narrow black margin that appears around the image This function removes the dark margins only If a scanned book is too thin or when the printer is used near a window or in a bright environment a faint black frame may remain Also if t...

Page 569: ... side using the preview screen Using Preview Screen to Check Printing Result of Front Side Note When you use this function load the original on the platen glass Pressing the Color or Black button displays the screen below Load the original on the platen glass following the on screen instructions and tap Scan When the front side has been scanned the screen below appears Load the original on the pla...

Page 570: ...ays the preview screen to check the printing result of the front side Pressing the Color or Black button starts scanning the front side Note Tapping OK on the preview screen returns to Copy standby screen When the front side has been scanned the screen below appears Load the original on the platen glass following the on screen instructions and tap Scan The printer starts copying Remove the origina...

Page 571: ...the original in the ADF The number of pages the printer can read varies with the document If Device memory is full Cannot continue process appears on the touch screen when scanning reduce the number of document pages to scan and try copying again Collated Copying in Combination with Two Sided Copying Collated copying is also available when two sided copying is selected If you use this function in ...

Page 572: ...See Two Sided Copying for two sided copying 572 ...

Page 573: ...smartphone tablet Connection with a wireless router Wireless Connection Connection without a wireless router Using Machine with Direct Connection 4 Start application Canon PRINT Inkjet SELPHY from your smartphone tablet 5 Make sure your machine is selected If not select your machine 6 Tap Copy on application 7 Specify settings as necessary The setting items below are available Copies Paper Size Me...

Page 574: ...copying Important The password is set at the time of purchase The password is the printer serial number The printer serial number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers For details on setting password see Setting Password 574 ...

Page 575: ...Scanning Scanning from Computer Windows Scanning from Computer Mac OS Scanning from Operation Panel Scanning Using Smartphone Tablet 575 ...

Page 576: ... Using IJ Scan Utility Scanning Using Application Software ScanGear Other Scanning Methods IJ Network Scanner Selector EX2 Menu and Setting Screen Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 576 ...

Page 577: ...Scanning from Computer Mac OS Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 577 ...

Page 578: ...ger than the Platen Image Stitch Adjusting Cropping Frames in the Image Stitch Window Extracting Text from Scanned Images OCR Sending Scanned Images via E mail Scanning Multiple Originals at One Time Scanning Multiple Documents at One Time from the ADF Auto Document Feeder Scanning Both Sides of Each Document at One Time Saving after Checking Scan Results IJ Scan Utility Screens 578 ...

Page 579: ...dability or Photo to scan with settings suitable for photos according to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folder is the Pictures folder Refer to Settings Dialog f...

Page 580: ...Note Refer to Settings Dialog for how to set the applications to integrate with 580 ...

Page 581: ...from USB connection to network connection set up the network environment from IJ Scan Utility Network Scan Settings From the Go menu of Finder select Applications then double click the Canon Utilities folder IJ Scan Utility folder and then Canon IJ Scan Utility2 icon to start IJ Scan Utility 581 ...

Page 582: ...Settings then set the paper size resolution etc in the Settings Document Scan dialog as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog displayed by clicking Settings In the Settings Document Scan dialog you can also make advanced scan settin...

Page 583: ...ick Settings then set the paper size resolution etc in the Settings Photo Scan dialog as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog displayed by clicking Settings In the Settings Photo Scan dialog you can also make advanced scan settings 583 ...

Page 584: ...ttings Custom Scan dialog as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Positioning Originals Scanning from Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog displa...

Page 585: ...ge as the platen are supported Note The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper size...

Page 586: ...5 Make sure that Scan from Left is selected in Scan Direction 6 Place the item that is to be displayed on the left side of the screen face down on the platen 7 Click Start Scanning Image 1 586 ...

Page 587: ...irst item is scanned and appears in 1 Note Click Cancel to cancel the scan 8 Place the item that is to be displayed on the right side of the screen face down on the platen 9 Click Start Scanning Image 2 587 ...

Page 588: ...the images to adjust their positions Note Select the Adjust cropping frames checkbox to specify the area to be saved Adjusting Cropping Frames in the Image Stitch Window To scan an item again select the image in the Preview area or the thumbnail at the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save 588 ...

Page 589: ...combined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog displayed by clicking Settings 589 ...

Page 590: ... you select the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and ...

Page 591: ...ppears in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog Select the language you want to extract in Document Language and scan You can add the application from the pop up menu 3 Click OCR Scanning starts When scanning is completed the scanned images are saved according to the settings and the extracted text appears in the specified appli...

Page 592: ... Documents containing special fonts effects italics or hand written text Documents with narrow line spacing Documents with colors in the background of text Documents containing multiple languages 592 ...

Page 593: ...er 4 Click E mail Scanning starts When scanning is completed the specified e mail client starts and the images will be attached to a new message Note Click Cancel to cancel the scan The scanned images are saved according to the settings made in the Settings dialog If the Check scan results and specify save settings checkbox is selected in the Settings dialog the Save Settings dialog appears After ...

Page 594: ... screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again Photos that have a whitish background Items printed on white paper hand written documents business cards etc Thin items Thick items Note The screens for scanning with favorite settings are used as examples in the following descriptions 1 Place the items on the platen Positioning Originals Scanning from Computer ...

Page 595: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 595 ...

Page 596: ...or details on the setting items in the Settings dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings OCR Dialog Settings E mail Dialog 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan 596 ...

Page 597: ... Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings In each Settings dialog you can also make advanced scan settings 597 ...

Page 598: ...ing Both Sides of Each Document at One Time Note You can scan multiple documents at one time from the ADF when scanning via Document Custom Driver OCR or E mail Refer to Using Scanner Driver for how to scan using the scanner driver The screens for scanning documents are used as examples in the following descriptions 1 Place the documents on the ADF Placing Documents ADF Auto Document Feeder 2 Star...

Page 599: ...rding to the documents to be scanned To scan only the front side of each document select Document ADF Platen or Document ADF Simplex To scan the front side then the back side of each document select Document ADF Manual Duplex 599 ...

Page 600: ...ify the Orientation and Binding Side How to place the documents when scanning the back sides depends on the Binding Side When setting is completed click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog Settings Document Scan Dialog Settings Custom Scan Dialog Settings OCR Dialog Settings E mail Dialog 7 Click Docum...

Page 601: ...of Each Document at One Time for details 8 Follow the on screen instructions to place the documents Note The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions When Long edge is Selected for Binding Side in Document Scan Orientation Settings Place the documents after rotating the output documents 180 degrees When Short edge is Selected for Bind...

Page 602: ...Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings In each Settings dialog you can also make advanced scan settings 602 ...

Page 603: ... ADF when scanning via Document Custom Driver OCR or E mail Refer to Using Scanner Driver for how to scan using the scanner driver The screens for scanning documents are used as examples in the following descriptions 1 Place the documents on the ADF Placing Documents ADF Auto Document Feeder 2 Start IJ Scan Utility 3 Click Settings The Settings dialog appears 4 Click Document Scan 603 ...

Page 604: ...5 Select Document ADF Platen or Document ADF Duplex for Select Source Note Select the Scan both sides when scanning from the ADF checkbox in Scan Options when scanning via Document ADF Platen 604 ...

Page 605: ...anned In the displayed dialog you can specify the Orientation and Binding Side When setting is completed click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog Settings Document Scan Dialog Settings Custom Scan Dialog Settings OCR Dialog Settings E mail Dialog 7 Click Document 605 ...

Page 606: ...automatically Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings In each Settings dialog you can also make advanced scan settings 606 ...

Page 607: ...o a computer Important You cannot check the scan results before saving when scanned using the operation panel Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Photo Scan 607 ...

Page 608: ...appears Note Refer to the following pages for details on the setting items in the Settings dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog Settings OCR Dialog Settings E mail Dialog 5 Click Photo Scanning starts 608 ...

Page 609: ...el to cancel the scan 6 Change the image order or file save options as required You can change the image order or file save options in the Save Settings dialog Note The default save folder is the Pictures folder 7 Click OK Scanned images are saved according to the settings 609 ...

Page 610: ...g Settings Scan and Stitch Dialog Settings Driver Dialog Settings OCR Dialog Settings E mail Dialog Settings Save to PC Document Dialog Settings Save to PC Photo Dialog Settings Attach to E mail Document Dialog Settings Attach to E mail Photo Dialog Settings General Settings Dialog Network Selection Screen Save Settings Dialog Image Stitch Window 610 ...

Page 611: ... the response after scanning can be specified in the Settings Document Scan dialog Photo Scans items as photos and saves them to a computer Scan save settings and the response after scanning can be specified in the Settings Photo Scan dialog Custom Scans items with your favorite settings and saves the images to a computer The item type can be automatically detected Scan save settings and the respo...

Page 612: ...ns can be specified in the Settings OCR dialog E mail You can send scanned images via e mail Scan save settings and applications can be specified in the Settings E mail dialog Instructions Opens this guide Settings Displays the Settings dialog in which you can specify the scan save settings and the response after scanning 612 ...

Page 613: ...w in the red frame switches and you can make advanced settings to functions on each tab Scanning from a Computer Tab You can specify how to respond when scanning from IJ Scan Utility Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog Settings OCR Dialog Settings E mail Dialog 613 ...

Page 614: ...nt Dialog Settings Save to PC Photo Dialog Settings Attach to E mail Document Dialog Settings Attach to E mail Photo Dialog General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder in which to save images temporarily Settings General Settings Dialog 614 ...

Page 615: ...tings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document or Document ADF Platen Scanning magazines Magazine Scanning documents from the ADF Auto Document Feeder Document ADF Simplex Document ADF Manual Duplex Document ADF Duplex or Document ADF Platen 615...

Page 616: ...ore the specified settings to the default settings Resolution Select the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Note Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings Document Scan Orientation Settings This appears when you select ADF for Select Source Click to display the Document Scan Orien...

Page 617: ... Reduce show through Sharpens text in an item or reduces show through in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutt...

Page 618: ...ion by detecting the orientation of text in the scanned document Important Only text documents written in the language selected from Document Language in the Settings General Settings dialog are supported The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is...

Page 619: ...lect the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format When Black and White is selected in Color Mode this option does not appear JPEG Image Quality You can spe...

Page 620: ...e the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pop up menu Attach to e mail Select this when you want to send e mails with the scanned ...

Page 621: ...an items as photos 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appears Select a Unit then enter the Width and Height and then click OK 621 ...

Page 622: ...ame of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pop up menu then click Plus in ...

Page 623: ...is when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder...

Page 624: ...Defaults You can restore the settings in the displayed screen to the default settings 624 ...

Page 625: ...rding to your preference 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolution automatically as well Important Item types supported by Auto are photos postcards business cards magazines newspapers documents and BD D...

Page 626: ...Auto is set Note To convert text in the image into text data after scanning specify Select Source instead of selecting Auto To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings Color Mode Select the color mode in which to scan the item Note Only Color is available when Select Source is Auto Paper Size Select the size of the item to be scann...

Page 627: ...ADF This appears when you select Auto for Select Source Scans both sides of the documents placed on the ADF Image Processing Settings Click Right Arrow to set the following Available setting items vary by Select Source When Select Source is Auto Apply recommended image correction Applies suitable corrections automatically based on the item type Important The color tone may differ from the source i...

Page 628: ... where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets Important This function is available only when scanning from the platen Note Click Driver in the IJ Scan Utility main s...

Page 629: ...ot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Documents containing special fonts effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results and specify save settings checkbox and then rotate the image in the Save Settings dialog 2 Save Settings Area Fil...

Page 630: ...PDF Multiple Pages or Auto is selected in Data Format When Black and White is selected in Color Mode this option does not appear Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF PDF Multiple Pages or Auto is selected in Data Format Note PDF files that ar...

Page 631: ...e one specified in Save in You can specify the folder from the pop up menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pop up menu Start OCR Select this when you want to convert text in the scanned image into text data You can specify the application from the pop up menu Do not start any ap...

Page 632: ...ed scan settings for scanning items larger than the platen 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning magazines Magazine Note To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings 632 ...

Page 633: ...rough in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire 2 Save Settings Area File Name Enter the file name of the image to be saved...

Page 634: ...can specify the image quality of JPEG files Important This appears only when JPEG Exif is selected in Data Format Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files that are searchable in the ...

Page 635: ...on from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pop up menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pop up menu select Add from the pop up menu then click Plus in the displayed dialog and...

Page 636: ... When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pop up menu then click Plus in the displayed dialog and spe...

Page 637: ... Pages is selected in Data Format Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settin...

Page 638: ...you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pop up menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pop up menu Start OCR Select this when you want to convert text in the scanned image into text data You ca...

Page 639: ...ect the type of item to be scanned Scanning documents Document or Document ADF Platen Scanning magazines Magazine Scanning documents from the ADF Auto Document Feeder Document ADF Simplex Document ADF Manual Duplex Document ADF Duplex or Document ADF Platen Note When Document ADF Platen is selected and documents are placed both on the platen and ADF those placed on the ADF will be scanned Color Mo...

Page 640: ...n Note For Resolution only 300 dpi or 400 dpi can be set Document Scan Orientation Settings This appears when you select ADF for Select Source Click to display the Document Scan Orientation Settings dialog in which you can set the orientation and binding side of the documents to be scanned from the ADF Important Binding Side cannot be specified when scanning only the front side of each document Sc...

Page 641: ...pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow Reduce gutter shadow platen Reduces gutter shadows that appear between pages when scanning open booklets Important This function is available only when scanning from the platen Note Click Driver in the IJ Scan Utility main screen an...

Page 642: ... the text cannot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Documents containing special fonts effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results and specify save settings checkbox and then rotate the image in the Save Settings dialog 2 Save Set...

Page 643: ...ve scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Check scan results and specify save settings Displays the Save Settings dialog after scanning 3 Application Settings Area OCR Application Displays the extracted text in a specified application Note To add an a...

Page 644: ...rce Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolution automatically as well Important Item types supported by Auto are photos postcards business cards magazines newspapers documents and BD DVD CD To scan the following types of items specify the item type or size You cannot scan correctly with Auto A4 size photos ...

Page 645: ... is Auto Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appears Select a Unit then enter the Width and Height and then click OK Note Only Auto is available when Select Source is Auto Click Defaults in the screen in which you can specify the paper size to restore the specified settings to the default settings Resolution S...

Page 646: ...ons automatically based on the item type Important The color tone may differ from the source image due to corrections In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function When Select Source is Photo Important When Color Mode is Black and White Image Processing Settings is not available Sharpen outline Emphasizes the outline of the subjects...

Page 647: ...ween pages when scanning open booklets Important This function is available only when scanning from the platen Note Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non standard size items or specified areas Refer to Gutter Correction for details When you enable this function scanning may take longer than usual with network connection Correct slanted...

Page 648: ...text Documents with patterned backgrounds In that case select the Check scan results and specify save settings checkbox and then rotate the image in the Save Settings dialog 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfol...

Page 649: ... convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF PDF Multiple Pages or Auto is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a curren...

Page 650: ...e pop up menu select Add from the pop up menu then click Plus in the displayed dialog and specify the e mail client Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 650 ...

Page 651: ...tion panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a ...

Page 652: ...gs Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also w...

Page 653: ...em from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Right Arrow to set the following Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone may...

Page 654: ...nts with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by dete...

Page 655: ...support keyword search Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If ...

Page 656: ...ified in Save in Note To add an application or folder to the pop up menu select Add from the pop up menu then click Plus in the displayed dialog and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 656 ...

Page 657: ...rom the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select t...

Page 658: ...d in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area E mail Client Specify the e mail client to use for attaching scanned images You can specify the e mail client you want to start from the pop up menu Note To add a...

Page 659: ...r scanning them from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Right Arrow to set the following Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The c...

Page 660: ...nts with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by dete...

Page 661: ...ckbox to convert text in images into text data and create PDF files that support keyword search Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The ...

Page 662: ...Defaults You can restore the settings in the displayed screen to the default settings 662 ...

Page 663: ...ct name Note With network connection Select appears on the right side of the product name Click Select to display the network selection screen in which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can restrict the size of scanned images to be attached to an e mail You can select Small Suitable for 640 x 480 Windows Medium Sui...

Page 664: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 664 ...

Page 665: ...n the network selection screen and select the new Bonjour service name from Scanners Instructions Opens this guide Scan from Operation Panel Settings The Scan from Operation Panel Settings screen appears You can select up to three scanners and printers in total for scanning from the operation panel You can scan items using the operation panel of the selected scanner or printer and send the scanned...

Page 666: ...me of your scanner or printer does not appear or cannot be selected check the following click OK to close the screen then reopen it and try selecting again The scanner driver is installed Network settings of your scanner or printer is completed after installing the scanner driver Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Ne...

Page 667: ...gs Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the Enable large image scans checkbox is selected in the Settings Driver dialog 2 Scan Results Area Displays the thumbnails of t...

Page 668: ...ges in the following cases When scanned by clicking Photo in the IJ Scan Utility main screen The Enable large image scans checkbox is selected in Save Settings of the Settings Driver dialog Start OCR is selected in Application Settings of the Settings Document Scan Settings Custom Scan or Settings Driver dialog You cannot select JPEG Exif when Color Mode is Black and White Note With network connec...

Page 669: ...es that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files...

Page 670: ... Area Note The displayed items vary depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left and right halves of an item twice as large as Letter size separately Full Platen x 2 Scans the ...

Page 671: ...Scan from Right Displays the first scanned image on the right side Scan Image 1 Start Scanning Image 1 Scans the first item Scan Image 2 Start Scanning Image 2 Scans the second item 671 ...

Page 672: ...humbnail View area Enlarge Reduce Allows you to enlarge or reduce the preview image Clicking the Preview area enlarges the displayed image Control clicking the Preview area reduces the displayed image Rotate Left Rotates the preview image 90 degrees counter clockwise Rotate 180 Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open Guide Opens this p...

Page 673: ...ing the first item by clicking Start Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear 673 ...

Page 674: ...Related Topic Scanning Originals Larger than the Platen Image Stitch 674 ...

Page 675: ...ections and Color Adjustments for details on the setting procedures for image correction and color adjustment Refer to General Notes Scanner Driver for the scanner driver Refer to Updating the Scanner Driver for the scanner driver In the Settings Driver dialog of IJ Scan Utility you can also make advanced settings for scanning with the scanner driver 675 ...

Page 676: ...d on Kind settings Scanning may take longer than usual when image correction or color adjustment is applied Image Adjustment When Image Adjustment is set the brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected item type or the specified item type The result of the adjustment will be reflected in the entire image None Image Ad...

Page 677: ...ches however evidence of the reduction process may remain or delicate parts of the image may be removed Important This function may not be effective for some types of photos Note It is recommended that you select None when scanning printed materials Fading Correction Use this function to correct photos that have faded with time or have a colorcast Colorcast is a phenomenon where a specific color a...

Page 678: ... this when the effect level is too strong with the medium setting Medium It is recommended that you normally select this setting High Select this when the effect level is too weak with the medium setting Important Do not place objects that weigh 4 4 lbs 2 0 kg or more on the platen In addition do not press on the item with a force exceeding 4 4 lbs 2 0 kg If you press heavily the scanner may not w...

Page 679: ...sharp Mask If Unsharp Mask is enabled some moire effects may remain Note Scanning takes longer than usual when you enable Descreen Reduce Show through Use this function to reduce show through in duplex documents or lighten the base color in recycled paper and other colored paper when scanning documents Important Reduce Show through is effective only when Document or Magazine is selected for Image ...

Page 680: ...uter and reconnect it 3 Turn on the machine Do not connect two or more scanners or multifunction printers with scanner function to the same computer simultaneously If multiple scanning devices are connected you cannot scan from the operation panel of the machine and also may experience errors while accessing the devices When using a network compatible model by connecting to a network the machine c...

Page 681: ...Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 681 ...

Page 682: ...olve some problems you have experienced To obtain the scanner driver access our website and download the scanner driver for your model Important Scanner driver can be downloaded for free however Internet connection fees apply Related Topic Before Installing the Scanner Driver Installing the Scanner Driver 682 ...

Page 683: ...puter You will be required to enter the name and password of the user with administrator privileges If you have multiple user accounts on Mac OS X log in with the first administrator account created Important If you install an older version of the scanner driver after installing a newer one the scanner driver may not operate properly In that case reinstall the newer scanner driver Note When instal...

Page 684: ... software If an authentication screen appears enter the administrator s name and password then click Install Software 4 Complete the installation The scanner driver is installed Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection Refer to Network Scan Settings for the setting proced...

Page 685: ...Scanning Tips Resolution Data Formats 685 ...

Page 686: ...anned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website or attaching to e mail Color 150 dpi Black and white photo Saving to a computer Grayscale 300 dpi Using on a website or attaching to e mail Grayscale 150 dpi Text document document or magazine Copying Color Gr...

Page 687: ...Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 687 ...

Page 688: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 689: ...ning by specifying the paper size in IJ Scan Utility or the scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected When scanned using the scanner driver the resp...

Page 690: ...striped area can not be scanned more than 0 4 inch 1 cm Note In IJ Scan Utility you can place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned see Loading Originals Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in ...

Page 691: ...just the document guides to the width of the documents Insert the documents face up until a beep sounds Note When scanning duplex documents place the front sides facing up They will not be scanned correctly if placed the other way around 691 ...

Page 692: ...tion scanning takes longer than USB connection Setting for Scanning with IJ Scan Utility In the IJ Scan Utility main screen select your scanner or printer that is connected to a network 1 Start IJ Scan Utility 2 Select Canon XXX series Network where XXX is the model name for Product Name You can scan via a network connection Note If you cannot scan check that your scanner or printer is selected in...

Page 693: ...urn to the network selection screen then click OK The IJ Scan Utility main screen reappears You can scan from the operation panel Note If the Bonjour service name of your scanner or printer does not appear or cannot be selected check the following click OK to close the screen then reopen it and try selecting again The scanner driver is installed Network settings of your scanner or printer is compl...

Page 694: ... Sending Scanned Data as E Mail from Machine Saving Scanned Data on USB Flash Drive Forwarding Scanned Data to Shared Folder on Computer Deleting Scanned Data on USB Flash Drive Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility Windows Setting Up Operation Panel with IJ Scan Utility Mac OS 694 ...

Page 695: ...hen the computer is in the sleep or standby mode If you perform scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The destination and the file name are specified in Canon IJ Scan Utility You can specify the destination and the file name in Canon IJ Scan Utility For more on settings of Canon I...

Page 696: ... Note When you forward the scanned data to the computer using WSD one of the network protocols supported in Windows 10 Windows 8 1 Windows 8 Windows 7 and Windows Vista select Enable for WSD scan from this device on WSD setting on Other settings in LAN settings under Device settings WSD setting If you tap Search again the printer starts searching for the connected computers again 5 Specify setting...

Page 697: ...ng Favorite Settings Custom profiles D Tap to display the screen to select the destination 6 Load original document on platen glass or in ADF 7 Press Color button for color scanning or Black button for black white scanning Note When you forward the scanned data to the computer using WSD press the Color button If the original is not loaded properly a message is displayed on the touch screen Load th...

Page 698: ...am selection screen appears Windows The program selection screen may be displayed after pressing the Color or Black button In this case select Canon IJ Scan Utility and click OK If you want to scan originals with advanced settings or if you want to edit or print scanned images If you scan originals from a computer you can edit the scanned images such as optimizing or trimming In addition you can e...

Page 699: ...n the sleep or standby mode If you perform scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The mail software and the file name are specified in Canon IJ Scan Utility You can specify the destination and the file name in Canon IJ Scan Utility For more on settings of Canon IJ Scan Utility For ...

Page 700: ...uter or tap the computer to forward the scanned data for a network connected computer The Scan standby screen is displayed 6 Specify settings as necessary A Tap to select the document type Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings 700 ...

Page 701: ...ou load the original in the ADF The printer starts scanning and scanned data is forwarded to the computer and attached to an e mail If you load the original on the platen glass When you select JPEG for Format on the scan setting screen the printer starts scanning and scanned data is forwarded to the computer and attached to an e mail When you select PDF or Compact PDF for Format on the scan settin...

Page 702: ...rom the document output slot after scanning is complete If program selection screen appears Windows The program selection screen may be displayed after pressing the Color or Black button In this case select Canon IJ Scan Utility and click OK 702 ...

Page 703: ... Machine Sending Scanned Data as E Mail from Machine Registering Recipients E Mail Address Registering Recipients in Group E Mail Changing Registered Information Deleting Registered Information Importing Exporting E Mail Address Book 703 ...

Page 704: ...etting Mail Server Settings for sending scanned data as an e mail are specified using Remote UI Specifying Mail Setting for Sending Scanned Data Follow the procedure below to send the scanned data as an e mail from the printer 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to ...

Page 705: ...ng settings The screen below appears A Tap to enter the subject B Tap to select the items below 1 Tap to check the address Tapping Edit allows you to change the address 2 Tapping here and selecting Yes deletes the recipient 3 Tap to change to Cc carbon copy 4 Tap to change to Bcc blind carbon copy Note To change Cc or Bcc to To tap the recipient and tap Change to To 705 ...

Page 706: ... Items for Scanning Using Operation Panel C Tap to register the current scan settings as a custom setting Registering Favorite Settings Custom profiles D Tap to display the screen to select the destination 9 Load original document on the platen glass or in ADF 10 Press Color button for color scanning or Black button for black white scanning Note If the original is not loaded properly a message is ...

Page 707: ...nning and scanned data is sent as an e mail When you select PDF or Compact PDF for Format on the scan setting screen the confirmation screen asking you if you continue scanning is displayed after scanning is complete If you continue scanning load the original on the platen glass and start scanning If you do not continue scanning tap End The scanned data is sent as an e mail Remove the original on ...

Page 708: ... Print send log Prints out the send log of the printer Tap Yes to start printing 708 ...

Page 709: ...egister the recipients e mail address 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to E mail 4 Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book The screen to select an ID number is displayed 709 ...

Page 710: ...mber If you tap New entry an unregistered ID number will be selected in numerical order 8 Tap Register e mail address 9 Select registration method Direct entry The screen to register the recipient s e mail address and name is displayed Go to next step Select from send log When you select this registration method the screen to select the e mail address from the send logs is displayed Selecting an e...

Page 711: ...already entered If you do not change the e mail address go to next step 1 Tap entry field of e mail address 2 Enter recipient s mail address 3 Tap OK Note You can enter the e mail address up to 60 characters 40 characters for the US Canada Korea and some regions of Latin America including spaces Entering Numbers Letters and Symbols 12 Tap Register to finalize registration Note To register another ...

Page 712: ...ents registered to the group e mail 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to E mail 4 Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book The screen to select an ID number is displayed 712 ...

Page 713: ...ayed by name tap Switch view The registered recipients are displayed by ID number If you tap New entry an unregistered ID number will be selected in numerical order 8 Tap Register group e mail The screen to register the group name and the member of the group is displayed 9 Enter group name 1 Tap entry field of group name The screen to enter the character is displayed 2 Enter group name 3 Tap OK No...

Page 714: ... by initial By selecting the initial the registered recipients are displayed in alphabetical order from the selected character C Tap to display the screen to select an ID number of the registered recipient You can search the registered recipient by ID number By entering the ID number and tapping OK the registered recipients are displayed in order from the recipient of the ID number selected D The ...

Page 715: ...he recipient from the group e mail 3 To add another member tap Add member again The address book is displayed 4 Tap recipient to register as group member The member to register is displayed on the list Repeat the procedure to register another member to the same group e mail 11 Tap Complete to finalize registration Note To register another group select an unregistered ID number and operate in the s...

Page 716: ...Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book 7 Tap recipient or group e mail to change 8 Change registered information To change an individual recipient 1 Tap Edit e mail address The registered information screen of the selected recipient is displayed 2 Tap entry field of name or entry field of e mail addresses The each edit screen is displayed 3...

Page 717: ... of name When edit screen of group name is displayed change the group name then tap OK 3 To add member tap Add member When the printer s directory is displayed tap the recipient you want to add 4 To delete member tap recipient on list When the confirmation screen is displayed tap Yes to delete the recipient from the group e mail 5 Tap Complete to finalize changing 717 ...

Page 718: ...nd tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to E mail 4 Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book 7 Tap recipient or group e mail to delete 8 Tap Delete e mail address or Delete group e mail 9 When confirmation screen is displayed tap Yes to delete 718 ...

Page 719: ...k 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Insert USB flash drive into USB flash drive port 4 Tap Attach to E mail 5 Tap E mail directly from device 6 Tap Edit e mail address book 7 Tap Import e mail address book 8 Check message that is displayed and tap Yes The address book saved ...

Page 720: ...oid overwriting the e mail address book you cannot save the book on a USB flash drive which already includes it Delete the book from the USB flash drive or use the one which includes no book The folder name which includes the e mail address book is CANON_SC_ EMAIL_ADDRESS BIN 4 Tap Attach to E mail 5 Tap E mail directly from device 6 Tap Edit e mail address book 7 Tap Export e mail address book 8 ...

Page 721: ...ted accidents We assume no responsibility for damage to or loss of data for whatever reason even within the warranty period 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Insert USB flash drive into USB flash drive port 4 Tap USB flash drive Note When the message informing you that the o...

Page 722: ...ster the current scan settings as a custom setting Registering Favorite Settings Custom profiles D Tap to display the screen to select the destination 7 Load original document on platen glass or in ADF 8 Press Color button for color scanning or Black button for black white scanning Note If the original is not loaded properly a message is displayed on the touch screen Load the original on the plate...

Page 723: ...ue scanning load the original on the platen glass and start scanning If you do not continue scanning tap End The scanned data is saved on the USB flash drive in one PDF file When you scan the originals continuously you can save up to 100 pages of images in one PDF file Remove the original on the platen glass or from the document output slot after scanning is complete Note If the USB flash drive be...

Page 724: ...anned Data Saved on USB Flash Drive to the Computer You can import the scanned data saved on a USB flash drive to the computer After scanning the data connect the USB flash drive to the computer and import the data 724 ...

Page 725: ...onnected to a computer via a LAN correctly The destination folder is registered using Canon Quick Utility Toolbox in advance You can register the destination folder using Canon Quick Utility Toolbox For more on settings of Canon Quick Utility Toolbox For Windows Destination Folder Settings For Mac OS Destination Folder Settings Follow the procedure below to forward scanned data to the shared folde...

Page 726: ...ings B Tap to display Scan settings screen For details on the setting items Setting Items for Scanning Using Operation Panel C Tap to register the current scan settings as a custom setting Registering Favorite Settings Custom profiles D Tap to display the screen to select the destination 6 Load original document on platen glass or in ADF 7 Press Color button for color scanning or Black button for ...

Page 727: ...creen the printer starts scanning and scanned data is saved on the shared folder of the computer When you select PDF or Compact PDF for Format on the scan setting screen the confirmation screen asking you if you continue scanning is displayed after scanning is complete If you continue scanning load the original on the platen glass and start scanning If you do not continue scanning tap End The scan...

Page 728: ... USB flash drive port 4 Tap USB flash drive Note When the message informing you that the operation restriction is enabled ask the administrator of the printer you are using 5 Tap Delete saved data The file list is displayed 6 Select data to delete File name list Preview screen A Flick vertically or tap to display the file name and tap to delete the data When the format for PDF data is selected onl...

Page 729: ...e PDF data is displayed on the touch screen C Tap to switch the file type displayed on the touch screen D Flick to display the data and tap to delete the data E Tap to display the file name list 7 Tap Yes on confirmation screen The printer starts deleting the file 729 ...

Page 730: ... specified in combination with the setting of other setting item the document type selected for Doc type or the scan menu on the screen for selecting to which you save the data If the setting which cannot be specified in combination is selected and Error details are displayed on the touch screen In this case tap on the upper left on the touch screen to check the message and change the setting The ...

Page 731: ... through when scanning a thin document such as a newspaper Select ON if characters seem to show through on the scanned document This setting item is not available when Photo is selected for Doc type 8 Descreen A printout consists of minute dots to make characters or graphs Interfering with each dot may result in uneven shades or a striped pattern Select ON if you notice any uneven shades or a stri...

Page 732: ...o respond when scanning from the operation panel Note The screens for scanning photos from the operation panel are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Select a scan mode on the Scanning from the Operation Panel tab 732 ...

Page 733: ...ails Settings Save to PC Document Dialog Settings Save to PC Photo Dialog Settings Attach to E mail Document Dialog Settings Attach to E mail Photo Dialog 4 Set Scan Options 5 Specify the file name and other settings in Save Settings 733 ...

Page 734: ...ect the application you want to start after scanning in Application Settings 7 Click OK The responses will be executed according to the specified settings when you start scanning from the operation panel 734 ...

Page 735: ... following scan functions PIXMA MAXIFY Cloud Link PIXMA MAXIFY Cloud Link is a web service provided by Canon Save scanned images to data storage services through integration with various cloud services without using a computer Using PIXMA MAXIFY Cloud Link 735 ...

Page 736: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 737: ...Preparing for Faxing Sending Faxes Using Operation Panel of Printer Registering Recipients Receiving Faxes Other Useful Fax Functions Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS 737 ...

Page 738: ...to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer The printer must be set up depending on your telephone line and use of the faxing function Follow the procedure below to set up the printer 1 Connecting Telephone Line 2 Setting Telephone Line Type 3 Setting Rece...

Page 739: ...uring fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Make sure that the printer is...

Page 740: ...ows Attach the B T adapter to the modular cable connecting the external device and then connect the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details refer to the instruction manual supplied with the network device control devices such as...

Page 741: ...ilt in to the modem C Computer D Telephone or answering machine Important When the splitter is not built in to the modem do not branch the telephone line before the splitter wall side And also do not connect splitters in parallel The printer may not be able to operate properly Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting T...

Page 742: ...he control device such as an xDSL modem or terminal adapter the telephone line type may not be selected correctly In this case set the line type manually For details on how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA L...

Page 743: ...in China 1 Make sure that printer is turned on 2 Flick HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap FAX settings 5 Tap FAX user settings 6 Tap Telephone line auto selection The current telephone line type is displayed 7 Check current telephone line type and then tap OK Note If you do not need to change the telephone line type press the HOME button to return ...

Page 744: ...Rotary pulse Select when your telephone line type is pulse dialing Touch tone Select when your telephone line type is tone dialing 744 ...

Page 745: ...single telephone line for faxes and voice calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Connection Setting Receive Mode This section describes the procedure to select the receive mode 1 Make sure that printer is turned on 2 Flick HOME screen and then...

Page 746: ... telephone may not ring when a call incomes even if it is con nected to the printer depending on the type or settings of the tele phone DRPD or Network switch When receiving voice calls with a telephone or answer ing machine connected to the printer and subscribing to a ring pattern detection service provided by your telephone company When a call incomes the telephone will ring The printer detects...

Page 747: ...witch automatically during a call Note If you subscribe to Duplex Ringing service in Hong Kong the number of times the external device rings specified with Ring count in FAX only mode is available in TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select FAX only mode on the Receive mode settings screen specify the number of times the ext...

Page 748: ...wing you to have different numbers for fax calls and voice calls using only one telephone line Your printer will automatically monitor the ring pattern and will automatically receive the fax if the ring pattern is a fax call To use DRPD follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company Note Contact your local telephone company for de...

Page 749: ...8 Specify number of time and tap OK 9 Tap OK The Function list screen is displayed 749 ...

Page 750: ...x telephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Advanced FA...

Page 751: ... on 2 Flick HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap Device user settings 5 Tap Date time setting 6 Set date 1 Tap a setting item to change 2 Tap number to enter Enter only the last two digits of the year 3 Tap OK 4 Tap OK again when all settings are completed 7 Set time 751 ...

Page 752: ...iods of the year You can set your printer to automatically change the time by registering the date and time that daylight saving time summer time begins and ends Important Not all the latest information of all countries or regions is applied for Daylight saving time setting by default You need to change the default setting according to the latest information of your country or region Note This set...

Page 753: ... setting item to change and then specify the setting Tap OK again when all settings are completed 2 Set time in 24 hour format when summer time starts Tap a setting item to change and then specify the setting Tap OK again when all settings are completed 8 Set date and time when summer time ends 1 Set date when summer time ends Tap a setting item to change and then specify the setting Tap OK again ...

Page 754: ...ser Information This section describes the procedure to register the user information Note Before sending a fax be sure to enter your name and fax telephone number in Unit name and Unit TEL on the User information settings screen for US only 1 Make sure that printer is turned on 2 Flick HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap FAX settings 5 Tap FAX user...

Page 755: ...e screen to enter the character is displayed 2 Enter unit name 3 Tap OK Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 8 Enter unit fax telephone number 1 Tap entry field under Unit TEL The screen to enter the number is displayed 2 Enter unit fax telephone number 755 ...

Page 756: ...K Note You can enter the fax telephone number up to 20 digits including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 9 Tap Register to finalize registration 756 ...

Page 757: ...ending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Resending Faxes Redialing Busy Number Setting Items for Sending Faxes Sending Faxes Using Useful Functions 757 ...

Page 758: ...r Speaking on Telephone 1 Make sure that printer is turned on 2 Load documents on platen glass or in ADF Note For details on the types conditions of document and how to load the document Loading Originals 3 Flick HOME screen and then tap FAX Using the Operation Panel The Fax standby screen is displayed A Receive mode The receive mode selected currently is displayed B Date and time The date and tim...

Page 759: ...he current state is displayed I Send Settings Setting Items for Sending Faxes Note If you have not set up the printer for sending receiving faxes yet the message for setup is displayed on the touch screen when you tap FAX on the HOME screen for the first time When you set up for faxing follow the procedure according to the instructions on the touch screen 4 Dial recipient s fax telephone number 1 ...

Page 760: ...ng Registering Favorite Settings Custom profiles 5 Press Color button for color transmission or Black button for black white transmission The printer starts scanning the document Important Color transmission is available only when the recipient s fax device supports color faxing Do not open the document cover until scanning is completed 6 Start sending If you load the document in the ADF The print...

Page 761: ...load the next page and tap Scan After scanning all pages tap Send now to start sending Note To cancel sending the fax press the Stop button Note When your printer is connected to a PBX Private Branch Exchange system refer to the operating instructions of the system for details on dialing the recipient s fax telephone number In case the printer was not able to send a fax such as when the recipient ...

Page 762: ...r Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Advanced FAX settings under FAX settings Advanced FAX settings Important While automatic redialing the unsent ...

Page 763: ... fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press the Stop button To cancel a fax transmission while it is in progress press the Stop button an...

Page 764: ...i the fax will be sent in the Standard or Fine resolution Photo Suitable for photographs Note When sending a color fax documents are always scanned in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality Contrast Select a setting of the scan contrast from Lower Standar...

Page 765: ...ful Functions Sending Fax after Speaking on Telephone Sending Fax to Registered Recipient Sending Same Document to Several Recipients Sequential Broadcasting Preventing Mistransmission of Faxes Using On Hook Dial Function 765 ...

Page 766: ...annot use the platen glass to load documents Load the documents in the ADF When loading document on the platen glass send a fax with automatic transmission Sending Faxes by Entering Fax Telephone Number To speak to the recipient before sending a fax you need to connect a telephone to the printer For details on how to connect the telephone to the printer Basic Connection Note For details on the bas...

Page 767: ...smission or the Black button for black white transmission Important Color transmission is available only when the recipient s fax device supports color faxing 10 Hang up handset Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button and then follow the instructions on the touch screen If documents remain in the ADF after t...

Page 768: ... after speaking on the telephone Sending Fax after Speaking on Telephone Note For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that printer is turned on 2 Load documents on platen glass or in ADF 3 Flick HOME screen and then tap FAX Using the Operation Panel The Fax standby screen is displayed 4 Change send settings as necessary Setting Items f...

Page 769: ...an ID number of the registered recipient You can search the registered recipient by ID number By enter the ID number and tapping OK the registered recipients are displayed in order from the recipient of the ID number selected D Tap to register a new recipient or a new group dial Registering Fax Telephone Number of Recipients Registering Recipients in Group Dial E Tap to select a registered recipie...

Page 770: ...utton and then follow the instructions on the touch screen If documents remain in the ADF after the Stop button is pressed while scanning is in progress Document in ADF Tap OK to eject document is displayed on the touch screen By tapping OK the remaining documents are automatically ejected In case the printer was not able to send a fax such as when the recipient s line was busy it has the function...

Page 771: ...d recipients due to the misdialing or incorrect registration of fax telephone numbers When you send important documents we recommend that you send them one by one after speaking on the telephone Sending Fax after Speaking on Telephone Note If you frequently send documents to the same group of recipients you can group these numbers for group dialing This will allow you to send documents to all the ...

Page 772: ...rs Tap the entry field of fax telephone numbers and enter the number Sending Faxes by Entering Fax Telephone Number Note If FAX number re entry in Security control under FAX settings is set to ON enter the number again Security control By redialing Tap Redial and select a number in the outgoing call logs Manual Redialing 6 Add recipient 1 Tap Add recipient The list of the recipients is displayed 2...

Page 773: ...urther repeat same procedure Note You can specify the recipient either by entering the fax telephone number or by selecting a number from the outgoing call logs If you want to delete the recipient tap a recipient that you want to delete from the list After the confirmation screen is displayed tap Yes to delete the recipient 7 Press Color button for color transmission or Black button for black whit...

Page 774: ...d You cannot cancel a fax transmission to only one recipient If documents remain in the ADF after the Stop button is pressed while scanning is in progress Document in ADF Tap OK to eject document is displayed on the touch screen By tapping OK the remaining documents are automatically ejected 774 ...

Page 775: ...tion Before sending a fax the printer checks whether the recipient s fax device information matches the dialed number Sending Faxes after Checking Information Checking Recipient s Information Sending Faxes after Dialing Twice Fax Number Re entry Set FAX number re entry to ON following the procedure below 1 Make sure that printer is turned on 2 Flick the HOME screen and then tap Setup Using the Ope...

Page 776: ...a fax manually Sending Fax after Speaking on Telephone 1 Make sure that printer is turned on 2 Flick the HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap FAX settings 5 Tap Security control 6 Tap Check RX FAX information 7 Tap ON Important Transmission will be canceled if the printer fails to receive the recipient s fax information or if the received information...

Page 777: ...ansmission Sending Faxes by Entering Fax Telephone Number Note You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable Security control For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that printer is turned on 2 Load documents in ADF 3 Flick HOME screen and then tap FAX Using the...

Page 778: ...the Black button for black white transmission Important Color transmission is available only when the recipient s fax device supports color faxing Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button and then follow the instructions on the touch screen If documents remain in the ADF after the Stop button is pressed while...

Page 779: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 Mac OS 779 ...

Page 780: ...ered recipients in the group Registering Recipients in Group Dial You can register up to 100 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting Registered Information To print a list of the re...

Page 781: ...splayed 4 Tap TEL number registration 5 Tap Directory registration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number Note If you already registered the recipients...

Page 782: ... step From outgoing call log When you select this registration method the screen to select the fax telephone number from the outgoing call logs is displayed Selecting a fax telephone number from the outgoing call logs the screen to register the recipient s fax telephone number and name is displayed Go to next step From incoming call log When you select this registration method the screen to select...

Page 783: ...ge the name go to next step 1 Tap entry field of name The screen to enter the character is displayed 2 Enter recipient s name 3 Tap OK Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 11 Enter recipient s fax telephone number If you select a fax telephone number on From outgoing call log or From incoming call log the fax telephone number is alre...

Page 784: ...er settings under FAX settings is set to Rotary pulse you can enter a tone T by tapping the Tone key 12 Tap Register to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST Printing List of Registere...

Page 785: ...istration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number Note If you already registered the recipients and they are displayed by name tap Switch view The regis...

Page 786: ...isplayed 2 Enter group name 3 Tap OK Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 9 Register registered recipient as a member of group dial 1 Tap Add member The printer s directory is displayed Display by name Display by ID number 786 ...

Page 787: ...rom the selected character C Tap to display the screen to select an ID number of the registered recipient You can search the registered recipient by ID number By enter the ID number and tapping OK the registered recipients are displayed in order from the recipient of the ID number selected D The recipients that can be registered are displayed 2 Tap a recipient to register as group member The membe...

Page 788: ...is displayed 4 Tap a recipient to register as group member The member to register is displayed on the list Repeat the procedure to register another member to the same group dial 10 Tap Complete to finalize registration Note To register another group select an unregistered ID number and operate in the same procedure You can check the recipients you have registered to the group dial by printing GROU...

Page 789: ...the selected recipient is displayed 2 Tap entry field of name or entry field of fax telephone numbers The each edit screen is displayed 3 Change name or fax telephone numbers 4 Tap OK The touch screen returns to the registered information screen 5 Tap Register To change a group dial 1 Tap Edit group dial The registered information screen of the group dial is displayed 2 To change group name tap en...

Page 790: ...5 Tap Complete to finalize changing 790 ...

Page 791: ...y screen is displayed 3 Tap Function list The Function list screen is displayed 4 Tap TEL number registration 5 Tap Directory registration 6 Tap a recipient or a group dial to delete 7 Delete registered information To delete an individual recipient 1 Tap Delete recipient 2 When confirmation screen is displayed tap Yes to delete To delete a group dial 1 Tap Delete group dial 2 When confirmation scr...

Page 792: ...list The Function list screen is displayed 5 Tap Print reports lists 6 Tap Directory list 7 Tap an item to print If you selected Recipient The confirmation screen to select whether to print the list in alphabetical order is displayed If you tap Yes Prints RECIPIENT TELEPHONE NUMBER LIST in alphabetical order If you tap No Prints RECIPIENT TELEPHONE NUMBER LIST in the order of the ID number If you ...

Page 793: ...ons it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utility...

Page 794: ...on to use Speed Dial Utility2 via LAN connection The password entry screen may appear during startup or operation If it appears enter the administrator password and then click OK If you do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Select Applications on Go menu of Finder 2 Double click Canon Utilities f...

Page 795: ...al For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List Selects a setting item for editing Choose one item from TEL Number Regist...

Page 796: ... Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC Saves the telephone directory edited using Speed Dial Utility2 on the computer 10 Register to Printer Registers th...

Page 797: ...ber and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save to PC 4 Enter file name on displayed screen and then click Save Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Saved ...

Page 798: ...splay Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit The Individual or Group Selection dialog is displayed 5 Click Register individual TEL number or Register group dial and then click Next If Register individual TEL number is selected 1 Enter name 2 Enter fax...

Page 799: ...roup dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the registered information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 799 ...

Page 800: ...r Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit If an individual fax telephone number is selected 1 Enter a new name 2 Enter a new fax telephone number If a group dial is selected 1 Enter a new group name 2 Add or delete a ...

Page 801: ...rs or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 801 ...

Page 802: ... fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2...

Page 803: ...er s information is displayed 4 Select an item to change and then click Edit The User Information dialog is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number and then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Re...

Page 804: ...played To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog and then click OK To change a rejected number 1 Select a code to change from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog and then click OK To delete a rejected number 1 Select a code to delete from list and then cl...

Page 805: ... using Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of telephone directory RSD file rsd to register to your printer 5 Click Open on dialog The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd that ...

Page 806: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception Receiving Faxes Using Useful Functions 806 ...

Page 807: ...ax standby screen is displayed 3 Check receive mode setting Check the receive mode setting displayed on the Fax standby screen Note For details on how to change the receive mode Setting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the lo...

Page 808: ...s automatically Saving Received Faxes Automatically on USB Flash Drive Forwarding Received Faxes Automatically to Shared Folder on Computer When TEL priority mode is selected When the call is a fax The telephone will ring when a call incomes Pick up the handset If you hear the fax tone wait for at least 5 seconds after it stops and then hang up the handset The printer will receive the fax Note If ...

Page 809: ...t least 5 seconds after it stops and then hang up the handset If Manual auto switch ON is selected in Advanced set RX start time to longer than the time before the answering machine starts playing the answering message After making this setting we recommend that you call the answering machine using a mobile phone etc to confirm that messages are recorded successfully in the answering machine Set y...

Page 810: ...r Network switch is selected When the call is a fax The telephone will ring when a call incomes The printer will receive the fax automatically when the fax ring pattern is detected Note You can change the number of times to ring the telephone Advanced Settings of Receive Mode When the call is a voice call The telephone will ring when a call incomes When the printer does not detect the fax ring pat...

Page 811: ...y For DRPD You need to select the appropriate ring pattern on the printer Setting DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the country or region of purchase This setting may not be also available depending on the country or region of purchase 811 ...

Page 812: ...Printer s Memory If no paper is loaded or paper has run out while printing is in progress the received faxes are stored in the printer s memory and the error message for no paper is displayed on the touch screen In this case load paper and tap OK You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printing Document in Printer s Memor...

Page 813: ...Two sided printing is available for black white faxes Color faxes are printed on the single side of paper regardless of this setting After 2 sided is selected for 2 sidedPrintSetting tap Advanced to specify the stapling side Note When Page size is set to A4 or Letter the received faxes are printed on the two sides of paper 6 Press Back button twice to return to Fax standby screen 813 ...

Page 814: ...ved documents in Auto print settings under FAX settings Auto print settings An error has occurred on the printer If you select Print for Received documents in Auto print settings under FAX settings a received fax will be printed automatically However if any of the following errors occurs the received fax will not be printed It will instead be stored in the printer s memory When the error is resolv...

Page 815: ... FAX to resume printing of the fax Note The printer can store up to max 250 pages max 30 documents of faxes in the printer s memory When using ITU T No 1 chart Standard mode If the printer s memory becomes full during memory reception only pages which already have been received are stored in the memory Print the received faxes stored in the printer s memory save them on the USB flash drive or forw...

Page 816: ...seful Functions Saving Received Faxes Automatically on USB Flash Drive Forwarding Received Faxes Automatically to Shared Folder on Computer Remote Reception Rejecting Fax Reception Using Caller ID Service to Reject Calls 816 ...

Page 817: ...cument processing is displayed on the Fax standby screen and the faxes are stored in the printer s memory when the received faxes are not saved on the USB flash drive because the USB flash drive is not inserted or because it is not writable You can save the faxes stored in the printer s memory to the USB flash drive manually Delete the unnecessary fax from printer s memory after saving to the USB ...

Page 818: ...e folder and file name of faxes saved on the USB flash drive is as follows Folder name CANON_SC FAXDOC 0001 File name file extension PDF Running numbers starting from FAX_0001 File date The date and time of saving as set in the printer For details on how to set the date and time Setting Date and Time When removing the USB flash drive set Auto save setting to OFF 818 ...

Page 819: ...received faxes are not forward to the shared folder because the printer is not connected with the computer or because the shared folder setting is changed You can forward the faxes stored in the printer s memory to the shared folder on the computer manually Delete the unnecessary fax from printer s memory after forwarding to the shared folder Forwarding Document in Printer s Memory to Shared Folde...

Page 820: ...fax as one PDF file You can forward up to 2000 PDF files to the shared folder on the computer If the printer is disconnected with the computer or if the writing error occurs on the computer while saving faxes is in progress the error message is displayed on the touch screen Tap OK to dismiss the error The faxes forwarded to the shared folder are named with the serial number from FAX_0001 file exte...

Page 821: ... to tone dialing For details on how to switch to tone dialing refer to your telephone s instruction manual If you have an answering machine connected to the printer that can carry out remote control operations the security code for this function may be the same as the remote reception ID In this case change the remote reception ID in Remote RX ID in Remote RX in Advanced FAX settings under FAX set...

Page 822: ...settings 5 Tap Security control 6 Tap FAX reception reject 7 Tap ON 8 Select a condition of rejecting fax reception No sender info Rejects faxes with no caller identification Not in directory Rejects faxes from the senders not registered in the printer s directory Rejected numbers Rejects faxes from the senders registered in the printer as rejected numbers For details on how to register the reject...

Page 823: ...s displayed Tap the entry field of fax telephone numbers to display the screen to enter the fax telephone number Enter the fax telephone number you want to register and then tap OK From outgoing call log When you select this registration method the screen to select the fax telephone number from the outgoing call logs is displayed Tap a fax telephone number you want to register From incoming call l...

Page 824: ...he registered rejected number 1 Select a registered rejected number you want to change 2 Tap Edit 3 Tap entry field of fax telephone numbers The screen to change the registered rejected number is displayed 4 Change registered rejected number in same procedure when you register 5 Finalize registration in same procedure when you register To delete the registered rejected number 1 Select a registered...

Page 825: ...ngs 4 Tap FAX settings 5 Tap Security control 6 Tap Caller rejection 7 Tap Yes The Caller rejection conditions screen is displayed 8 Specify rejection conditions Tap a setting item and select Accept or Reject Anonymous no Selects whether to reject a phone call or fax reception from an anonymous number Out of area no Selects whether to reject a phone call or fax reception out of the subscribed serv...

Page 826: ...Note Even if you select Reject the printer rings once The printer may not ring depending on the country or region of purchase 826 ...

Page 827: ...Other Useful Fax Functions Using Information Services Transmission Reception of Faxes Using ECM Document Stored in Printer s Memory Summary of Reports and Lists 827 ...

Page 828: ...ction Note You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable Security control 1 Make sure that printer is turned on 2 Flick HOME screen and then tap FAX Using the Operation Panel The Fax standby screen is displayed 3 Tap 4 Dial number of information service 5 When recorded message for information service answers tap numbers usi...

Page 829: ...to tone dialing 6 Tap numbers using Numeric key in accordance with message 7 Tap to finish using service Dialing by Using the Telephone Connected to the Printer 1 Make sure that printer is turned on 2 Flick HOME screen and then tap FAX Using the Operation Panel The Fax standby screen is displayed 3 Lift handset of telephone 4 Use telephone to dial number of information service 5 When recorded mess...

Page 830: ...e sender s or recipient s fax device is not compatible with ECM the fax will be sent received without automatic error correction To receive color faxes make sure that ECM RX in Adv communication settings in Advanced FAX settings under FAX settings is set to ON Advanced FAX settings To disable ECM transmission reception set ECM TX and ECM RX in Adv communication settings to OFF Transmission may tak...

Page 831: ...tails on how to unplug the power cord refer to Unplugging the Machine You can print or delete the faxes stored in the printer s memory You can also save the received faxes stored in the printer s memory on the USB flash drive or forward the received faxes stored in the printer s memory to the shared folder on the computer To print a document in the printer s memory Printing Document in Printer s M...

Page 832: ...anel The Fax standby screen is displayed 4 Tap Function list The Function list screen is displayed 5 Tap Memory reference The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transaction number from 5001 to 9999 indicates a document being received C Color informati...

Page 833: ... memory There is no document that can be printed is displayed Tap OK to return to the previous screen The confirmation screen to select whether to print only the first page of the document is displayed If you select Yes only the first page of the document will be printed The document is still stored in the printer s memory If you select No all pages of the document will be printed The screen to co...

Page 834: ... Operation Panel The Fax standby screen is displayed 3 Tap Function list The Function list screen is displayed 4 Tap Memory reference The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transaction number from 5001 to 9999 indicates a document being received C Col...

Page 835: ...s no document that can be deleted is displayed Tap OK to return to the previous screen The confirmation screen is displayed If you select Yes the specified document is deleted from printer s memory To delete all documents stored in the printer s memory Tap Batch process and then tap Delete all documents The confirmation screen is displayed If you select Yes all documents are deleted from printer s...

Page 836: ... loss of data for whatever reason even within the warranty period Note When saving a specified document you specify it by its transaction number If you do not know the transaction number for your target document print the list of documents MEMORY LIST first Printing Document in Printer s Memory After saving the fax in the printer s memory to the USB flash drive the fax is still stored in the print...

Page 837: ...t can be saved is displayed Tap OK to return to the previous screen Tap USB flash drive as the destination The specified document is saved on the USB flash drive To save all the received documents stored in the printer s memory on the USB flash drive Tap Batch process and then tap Save all RX documents Tap USB flash drive as the destination All documents are saved on the USB flash drive Note You c...

Page 838: ... File date The date and time of saving as set in the printer For details on how to set the date and time Setting Date and Time 838 ...

Page 839: ...sing Quick Utility Toolbox in advance For details on how to register the destination folder For Windows Destination Folder Settings For Mac OS Destination Folder Settings When forwarding a specified document you specify it by its transaction number If you do not know the transaction number for your target document print the list of documents MEMORY LIST first Printing Document in Printer s Memory ...

Page 840: ...document to forward on the Memory list screen tap Save specified document Note If the specified document is not stored in the printer s memory There is no document that can be forwarded is displayed Tap OK to return to the previous screen Tap Destination folder as the destination Tap a destination folder to forward the specified document to the shared folder on the computer Note When you specify a...

Page 841: ...to 2000 PDF files on a USB flash drive Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected If the printer is disconnected with the computer or if the writing error occurs on the computer while forwarding faxes is in progress the error message is displayed on the touch screen Tap OK to dismiss the error The faxes forwarded to the shared folder...

Page 842: ...ST Lists the numbers and names registered You can print the lists of the recipient and group dial For details on the procedure to print see Printing Report or List USER S DATA LIST Lists the current settings of the printer and the registered sender information For details on the procedure to print see Printing Report or List MEMORY LIST Lists the documents currently stored in the printer s memory ...

Page 843: ...EPORT RX REPORT This report is printed after each fax reception At the time of purchase the printer is set so that RX REPORT is not printed at all You can set the printer to print RX REPORT each time it receives a document or only when an error occurs by selecting RX report in Auto print settings under FAX settings Auto print settings If an error occurs when you receive a fax the error number is p...

Page 844: ...CIPIENT TELEPHONE NUMBER LIST in alphabetical order If you select No the printer prints RECIPIENT TELEPHONE NUMBER LIST in numerical order If you select Group dial the confirmation screen is displayed Select Yes The printer prints GROUP DIAL TELEPHONE NO LIST When you select an item other than Directory list Select Yes when the confirmation screen is displayed The printer prints the selected repor...

Page 845: ...nd the document again Changing Registered Information 037 Memory is full The printer could not send a fax because its memory is full Delete contents in memory and then send a fax again Document Stored in Printer s Memory 059 Transmission has been canceled due to a fax information mismatch Transmission has been canceled because the printer could not detect the recipient s fax device information or ...

Page 846: ...end it or set the printer to receive the fax automatically 037 Memory is full The printer could not receive a fax because its memory is full Delete contents in memory and then ask the sender to resend the fax See Docu ment Stored in Printer s Memory 046 Reception has been re jected due to the speci fied fax rejection condi tion Reception has been rejected because the fax matches the fax rejection ...

Page 847: ...Sending Faxes from Computer Mac OS Sending a Fax General Notes 847 ...

Page 848: ...n System Preferences and select Printers Scanners Print Scan on your Mac 2 Select to display the printer list 3 Select the printer s name listed as Bonjour Multifunction 4 Select Secure AirPrint or AirPrint from Use 5 Select Add Sending a Fax from Mac Note This function supports only monochrome transmission 1 Make sure printer is turned on 2 Open document you want to fax with an application 3 Open...

Page 849: ...5 Specify fax paper settings as needed 6 Enter fax telephone numbers in To 849 ...

Page 850: ... printer redials automatically according to the automatic redialing setting of the printer You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts FAX settings Note To cancel automatic redialing wait until the printer starts redialing and then press the pri...

Page 851: ...se the following characters for To Character Explanation 0 9 For use in telephone and fax numbers space To make the number easier to read You cannot insert a space at the front of a number You can use the following characters for Dialing Prefix Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers T Numbers after the T will be sent as a tone signal space...

Page 852: ...ams Scanning Problems Windows Scanning Problems Mac OS Cannot Print Scan from Smartphone Tablet Cannot Print Using AirPrint Cannot Set Correctly Cannot Find Machine on Check Printer Settings Screen Message Appears on Computer During Setup Cannot Find Machine while Using Wireless LAN Cannot Find Machine while Using Wired LAN USB Connection Problems Cannot Communicate with Machine via USB Network Ke...

Page 853: ...s Off Touch Screen Shows Wrong Language Message Appears List of Support Code for Error A Message for Faxing Is Displayed on Fax Standby Screen IJ Scan Utility Error Messages Windows IJ Scan Utility Error Messages Mac OS ScanGear Scanner Driver Error Messages Scanner Driver Error Messages Operation Problems Network Communication Problems Printing Problems Problems while Printing Scanning from Smart...

Page 854: ...Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 854 ...

Page 855: ...n Printer Detection Screen During Setup Searching Machine by IP Address or Host Name During Setup Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen While using printer Cannot Find Machine while Using Wireless LAN Cannot Find Machine while Using Wired LAN Note You cannot use the wireless LAN and the wired LAN at the same time 855 ...

Page 856: ...ter again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings For Mac OS If the printer cannot be found on the Check Printer Settings screen check network settings before redetecting the printer Check 1 Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Check 1 Cannot Find Mach...

Page 857: ...r and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn them off...

Page 858: ...ormation on the Check Printer Settings screen to check the status and turn on wireless communication on the printer For Mac OS The printer is not set to allow wireless communication Turn on wireless communication on the printer After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If icon is disp...

Page 859: ...on can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far aw...

Page 860: ...t up network communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wireless router After connecting the printer to the wireless router set up the network communication from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup 860 ...

Page 861: ...her device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find...

Page 862: ... the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwor...

Page 863: ... sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to c...

Page 864: ...er and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If LAN cable is connected and printer and network device are on If the prin...

Page 865: ...r Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web...

Page 866: ...on the touch screen If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo the network communication setup from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup 866 ...

Page 867: ...her device To check the printer s IP Address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find...

Page 868: ... the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwor...

Page 869: ...ess filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication 869 ...

Page 870: ...he screen to show another setup method is displayed Perform setup following the instructions on the screen Note You can search for printers by an IP address or host name Searching Machine by IP Address or Host Name During Setup Windows For Mac OS The printer could not be detected with the current setup method Select the Setting printer could not be found on the list check box and click Next The sc...

Page 871: ...Perform setup following the instructions on the screen 871 ...

Page 872: ...ears 1 Check printer s IP address or host name To check the printer s IP Address or host name print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method Select one of the method below...

Page 873: ...or another device follow the procedure below to specify printer s IP address 1 Flick HOME screen and tap Setup Using the Operation Panel 2 Tap Device settings 3 Tap LAN settings If you specify the administrator password enter the password 4 Tap Other settings 5 Tap TCP IP settings If you specify IPv4 address 1 Tap IPv4 2 Tap OK on the displayed screen 3 Tap IP address 4 Tap Manual setup Tapping Au...

Page 874: ... allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel searching printers and then set the security software to allow Canon software below to access the network Setup exe or Setup64 exe in the win Driver DrvSetup fold...

Page 875: ...you cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 T...

Page 876: ... on Start Setup screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running 6 Redo setup according to instructions on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next 2 Click Exit on displayed screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running ...

Page 877: ...5 Make sure printer and wireless router network settings match Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it or contact its manufacturer To check the current network settings of the printer print out the network ...

Page 878: ...tus Check8 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check9 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver Windows Check10 Make sure security software s firewall is off If your...

Page 879: ...icon on the lower left then select Activate wired LAN on the Change LAN screen Check3 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router 879 ...

Page 880: ...known Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor Windows 880 ...

Page 881: ...nstruction manual provided with it or contact its manufacturer To check the current network settings of the printer print out the network setting information Printing Network Settings If the printer network settings do not match with those of the wireless router change the network settings of the printer to match with those of the wireless router Network Settings IJ Network Device Setup Utility Wi...

Page 882: ...ss router is a usable channel as confirmed in Check 6 If it is not change the channel set on the wireless router Check8 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any prog...

Page 883: ... the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check5 Make sure the printer is not placed too far away from the device Place the device and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by...

Page 884: ...ions on the Canon website Cannot Print Scan or Fax from a Computer Connected to the Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them For Windows Install the MP Drivers using the Setup CD ROM...

Page 885: ...Note To check the MAC address or IP address of your computer see Checking Computer IP Address or MAC Address 885 ...

Page 886: ...outer Set up the printer to match the wireless router settings using IJ Network Device Setup Utility for Windows or IJ Network Tool for Mac OS Using WPA WPA2 The authentication method passphrase and dynamic encryption type must be the same for the wireless router the printer and your computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric charact...

Page 887: ...System or Shared Key depending on the wireless router s settings When the WEP Details screen appears after you click Set on the Wireless Routers screen follow the on screen instructions and set the key length the key format the key number and the authentication method to enter a WEP key For details see Changing WEP Detailed Settings Note If the printer is connected to an AirPort Base Station via L...

Page 888: ...ttings Select Reset all to restore administrator password to default Reset setting After initializing the printer settings redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 888 ...

Page 889: ...Encryption Key on Wireless Router Check1 Check wireless router setting To check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses or IP addre...

Page 890: ...e the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printer Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 890 ...

Page 891: ...g metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check3 W...

Page 892: ...ireless router For details see the instruction manual provided with your device and wireless router Check2 Is wireless router on Check3 Is wireless router configured properly For more on checking wireless router settings see the instruction manual provided with the wireless router or contact its manufacturer Check4 Check your device and wireless router location Check the distance between your devi...

Page 893: ...Status Monitor Windows Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 893 ...

Page 894: ...Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly Windows Checking Network Information Restoring to Factory Defaults 894 ...

Page 895: ...wing screen appears if the printer is set up for use with a network and an administrator password has been set For Windows For Mac OS Enter the administrator password set for the printer Note An administrator password is already set for the printer at the time of purchase For details Administrator Password For improved security we recommend that you change the administrator password For Windows Ch...

Page 896: ...ireless LAN Settings For Mac OS For more on encryption settings see Changing Settings in Wireless LAN Sheet You have connected the printer to the non encrypted wireless network Appears Security is not configured on the wireless router The printer can still be used so continue the setup procedure and complete it Important If you connect to a network that is not protected with security measures ther...

Page 897: ... with the printer over the network If you are using your computer in a network environment other than the one used to set up the printer disable IJ Network Scanner Selector EX2 To disable IJ Network Scanner Selector EX2 right click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX2 897 ...

Page 898: ...ion on the computer screen For Windows IJ Network Device Setup Utility Screen For Mac OS Canon IJ Network Tool Menus You can display the printer s MAC address on the touch screen System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right c...

Page 899: ... Start button and select Command Prompt In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and search for Command Prompt In Windows 7 or Windows Vista click Start All Programs Accessories Command Prompt 2 Type the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX X...

Page 900: ... XXX icmp_seq 1 ttl 64 time 1 786 ms 64 bytes from XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the ...

Page 901: ...efaults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the printer making printing scanning or faxing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Initialize ...

Page 902: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 902 ...

Page 903: ...heck2 Is icon displayed on touch screen If the icon is not displayed tap the icon on the upper right and then select Activate wireless LAN on the Change LAN screen If the icon is displayed the printer is not connected to the wireless router Check3 Are network settings of printer identical with those of wireless router Make sure the network settings of the printer e g wireless router name SSID netw...

Page 904: ...s router is nearby it may cause interference Place the wireless router as far away from the interference source as possible Cannot Communicate with Printer while It Is in Direct Connection If your smartphone tablet cannot communicate with the printer in the direct connection check the following Check1 Make sure printer is turned on Check2 Is icon displayed on touch screen If the icon is not displa...

Page 905: ...he printer as necessary Check8 Make sure there is no source of radio wave interference nearby If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the printer as far away from the interference source as possible Check9 Make sure 5 devices are already connected Direct connection does not allow more th...

Page 906: ... Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly No Paper Error Automatic Duplex Printing Problems Copying Printing Stops Cannot Print Using AirPrint 906 ...

Page 907: ...em with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is connected to the network with a LAN cable or is correctly set up for network use Check3 Is direct connection enabled To print using a mode other than the direct connection disable the...

Page 908: ... using an account with administrator privileges 2 Make the following settings In Windows 10 right click Start button and select Control Panel View devices and printers In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Devices and Printers In Windows 7 select Devices and Printers from Start menu In Windows Vista select Start menu Control Panel Hardwa...

Page 909: ...elect your printer s name In Windows 7 or Windows Vista click Start and select All programs Canon Utilities Canon My Printer Canon My Printer and then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port and then select your printer s name If the problem is not resolved reinstall the MP Drivers from the Setup CD ROM or the Canon website Check8 Is pri...

Page 910: ...shooting message appears automatically Take the appropriate action described in the message When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using 910 ...

Page 911: ...nd a Message Are Displayed on Touch Screen To remove the jammed paper see List of Support Code for Error Paper Jams Note You can also search for details on resolving the errors indicated by the support code shown Search 911 ...

Page 912: ...panel Setting Items for Copying Printing from USB flash drive Check the settings using the operation panel Setting Items for Photo Printing Using Operation Panel Printing from your computer Check the settings using the printer driver For Windows Printing with Easy Setup For Mac OS Printing with Easy Setup Check2 Make sure appropriate print quality is selected see table above Select a print quality...

Page 913: ...Back of Paper Is Smudged Uneven or Streaked Colors 913 ...

Page 914: ...inter driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check3 Your hard disk may not have sufficient...

Page 915: ... be printed To prevent this set reduced printing on the printer driver Important Reducing the printing size may affect the layout of your document If the application you used to create your document has a zoom function set the reduced size in the application 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 Check Duplex Printing check box in Page Setup sheet 3 Click ...

Page 916: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 916 ...

Page 917: ...he nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later When you turn the printer off do not unplug it If problem is not resolved after performing print head deep cleaning...

Page 918: ...F Loading Originals Check7 Is original document is loaded with proper side facing up down When loading the original on the platen glass the side to be copied should be face down When loading the original in the ADF the side to be copied should be face up Check8 Did you copy a printout done by this printer If you use a printout done by this printer as the original print quality may be reduced depen...

Page 919: ...on Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually See Aligning the Print Head Manually Check3 Increase print quality and try printing again Increasing the print quality using the operation panel or the printer driver may improve the print result Check4 If lines are misaligned with manual duplex printing pe...

Page 920: ...ut Printing or Binding margin function is in use thin lines may not be printed Try thickening the lines in the document Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality 920 ...

Page 921: ...ay be improved Click Print Options on Page Setup sheet of the printer driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce pri...

Page 922: ...r may absorb too much ink and become wavy causing paper abrasion Printing from your computer Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Copying Setting Items for Copying Check3 Use Photo Paper to print photos To print data with high color saturation such as photographs or images with dark colors we recommend that you use Photo P...

Page 923: ...aper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Other Paper If the paper corn...

Page 924: ...n will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will apply to subsequent print jobs From operation panel Press the HOME butt...

Page 925: ...er driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Copying Setting Items for Copying Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application software Print Area Check7 Is platen glass or glass of ADF dirty Clean the platen glass or the...

Page 926: ...inted surface to dry preventing smudges and scratches For Windows 1 Make sure printer is turned on 2 Open printer driver setup window How to Open the Printer Driver Setup Window 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set wait time and click OK 5 Check message and click OK For Mac OS 1 Make sure printer is turned on 2 Open Canon IJ Printer Utility Openi...

Page 927: ...quality settings Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Machine Bottom Plate Cleaning Note During duplex printing or too much printing ink may stain the inside of the printer 927 ...

Page 928: ...y maintenance operations such as print head cleaning Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty 928 ...

Page 929: ...d deep cleaning again 24 hours later When you turn the printer off do not unplug it If problem is not resolved after performing print head deep cleaning twice If print head deep cleaning does not resolve the problem the print head may be damaged Contact your nearest Canon service center to request a repair Check3 Perform print head alignment Aligning the Print Head Note If the problem is not resol...

Page 930: ...ly Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again...

Page 931: ...ery high or low temperature and humidity In such cases reduce the amount of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation Loading Paper Important When loading paper in the cassette slide the paper guide on the front side to align with the corresponding mark of page size Load the paper with the...

Page 932: ...and paper size settings match with loaded paper Check6 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check7 If two or more sheets of paper feed from cassette at once clean inside of cassette For information on cleaning the inside of the cassette see Cleaning Cassette Pads If the measures above do not solve the prob...

Page 933: ...paper size setting is appropriate for automatic duplex printing Check the paper size setting in the application software Then check the paper size setting in the printer driver For Windows Check Page Size setting in Page Setup sheet in the printer driver setup window For Mac OS Check Paper Size in the Page Setup dialog Note Duplex printing may not be available depending on the version of the appli...

Page 934: ...he following If you are printing three or more pages of a document with manual duplex printing one side of each sheet is printed first Turn over and reload the paper to print the reverse sides Do not change the order of the sheets The procedure for turning the paper over varies depending on the staple side and printing orientation Follow the on screen instructions For Mac OS Manual duplex printing...

Page 935: ...s complete Note If you are printing a document with a large printing area or printing several copies printing may pause to allow the ink to dry Check3 Has printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and then r...

Page 936: ...ter is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check3 Make sure printer has enough paper and ink Check4 Make sure no error message is displayed on printer s touch screen If the problem is not resolved use the printer driver on your computer to execute printing and check whether the document can be printed normally on the printer 936 ...

Page 937: ...Scanning Problems Mac OS Scanning Problems Scan Results Are Unsatisfactory IJ Scan Utility Error Messages Scanner Driver Error Messages 937 ...

Page 938: ...Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at One Time Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open 938 ...

Page 939: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 939 ...

Page 940: ...canner or printer on the application s menu Note The operation may differ depending on the application Check 3 Make sure that the application supports the ICA Image Capture Architecture driver You cannot start the scanner driver from applications not supporting the ICA driver Check 4 Scan and save images with IJ Scan Utility and open the files in your application 940 ...

Page 941: ...B hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that the scanner driver is installed If not installed install the scanner driver from our website Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports the ICA driver You cannot start th...

Page 942: ...eck 1 Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 942 ...

Page 943: ...solution Check 2 Set Fading Correction Grain Correction etc to None Refer to Image Corrections and Color Adjustments for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Settings Custom Scan Dialog 943 ...

Page 944: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 944 ...

Page 945: ...message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Check 4 Multiple devices may be connected to USB ports Disconnect devices other than your...

Page 946: ...a format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 946 ...

Page 947: ...s Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 947 ...

Page 948: ...reen Set Select Source to Magazine and set Color Mode to Color Select the Reduce moire checkbox in Image Processing Settings Settings Document Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings OCR Dialog Settings E mail Dialog Click Driver in the IJ Scan Utility main screen then set one of the following settings Select Magazine for Image Adjustment Select the Descree...

Page 949: ...gs Document Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Click Driver in the IJ Scan Utility main screen then set one of the following settings Select Magazine for Image Adjustment Select the Descreen checkbox Refer to Image Corrections and Color Adjustments for details Note If moire appears when you scan a digital print photo take the above measures and scan again Check...

Page 950: ...White Areas Check Specify the scan area Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window Adjusting Cropping Frames in the Image Stitch Window 950 ...

Page 951: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Positioning Originals Scanning from Computer 951 ...

Page 952: ...eck that the settings match the item to be scanned If you cannot scan properly by automatically detecting the item type specify the item type and size When Scanning from the Operation Panel For the setting items when scanning from the operation panel see Setting Items for Scanning Using Operation Panel When Scanning with IJ Scan Utility Scanning Documents Scanning Photos Scanning with Favorite Set...

Page 953: ...ut the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Settings Custom Scan Dialog 953 ...

Page 954: ...ation Refer to the application s manual for details If you have any questions contact the manufacturer of the application Check 2 Click Driver in the IJ Scan Utility main screen then change the resolution setting and scan again The higher the resolution the larger the resulting image will be Resolution 954 ...

Page 955: ...ou still cannot communicate restart the computer With network connection check the connection sta tus and reconnect as re quired If the same error message still appears re start the computer 201 A required file is missing or corrupted or settings are incorrect Try the installation again Reinstall the scanner driv er from our website Reinstall IJ Scan Utility from our website 202 An internal error ...

Page 956: ...g 244 You do not have the required privileges to access the specified folder Grant access permission to the specified folder 245 Text could not be detected Make sure that the following conditions do not apply The Document Language setting does not match the document language There is no text in the document Text that is not supported for detection is scanned Make sure the Document Language in the ...

Page 957: ... If using Wired LAN connection It is disconnected from Wired LAN If using wireless LAN connection Signal strength is poor due to obstruc tions Network connection is prohibited by security software Different scanner on the network is selected Please check and try again With network connection check the connection status and recon nect as required A required file is missing or corrupted or settings ...

Page 958: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 958 ...

Page 959: ...Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing or Cannot Dial by Entering Numbers Errors Often Occur When You Send a Fax 959 ...

Page 960: ...achine Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on For details see Summary of Reports and Lists Check2 Is document being sent from memory or the fax being received into memory When the message for the transmission ...

Page 961: ...Displayed on Fax Standby Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists Check9 Is document loaded properly Remove the document and then reload it on the platen glass or in the ADF Loading Originals Check10 Does a printer error occur Ensure that an error message is displayed on the touch screen When an error message is displayed on the touch screen check the cause ...

Page 962: ...dialed a number by entering the fax telephone numbers You can dial one recipient by selecting from the redial history or by entering the fax telephone numbers as the recipient of sequential broadcasting If you already have dialed by selecting from the redial history or by entering the fax telephone numbers select the recipient from the printer s directory 962 ...

Page 963: ...ndition or connection If the telephone line or connection is poor reducing the transmission start speed may correct the error Reduce the transmission start speed on TX start speed in Adv communication settings in Advanced FAX settings under FAX settings FAX settings 963 ...

Page 964: ...g Faxes Cannot Receive a Fax Cannot Print a Fax Printer Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax 964 ...

Page 965: ...g the power cord refer to Unplugging the Machine Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on For details see Summary of Reports and Lists Check2 Is the printer s memory full Print the received faxes stored in the p...

Page 966: ... When the printer receives black white faxes in the printer s memory if 2 sided is selected for 2 sidedPrintSetting in FAX paper settings selecting 1 sided may print the faxes You can set the printer to forcibly print a received fax even if the ink has run out Set Print when out of ink in Auto print settings under FAX settings to Print However part or all of the fax may not be printed since the in...

Page 967: ...ject for any setting items in Caller rejection in Security control under FAX settings the printer rejects calls for setting item selected Reject For details on how to set see Using Caller ID Service to Reject Calls 967 ...

Page 968: ...nd fax calls Set the receive mode to TEL priority mode DRPD 1 or Network switch 2 If the receive mode is TEL priority mode and an answering machine is connected to the printer check whether a proper message is played back when the answering machine answers Setting Receive Mode 1 This setting is available only in the US and Canada 2 This setting may not be available depending on the country or regi...

Page 969: ... sender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although line connection is poor or is sender s fax device compatible with ECM Select ON for ECM RX in Adv communication settings in Advanced FAX settings under FAX settings FAX settings Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmi...

Page 970: ...in Adv communication settings in Advanced FAX settings under FAX settings the printer cannot receive color faxes The printer will disconnect the telephone line or receive color faxes in black white according to the setting of the sender s fax device Set ECM RX to ON FAX settings 970 ...

Page 971: ...reducing the reception start speed may correct the error Reduce the reception start speed on RX start speed in Adv communication settings in Advanced FAX settings under FAX settings FAX settings Check2 Is sender s fax device operating normally Contact the sender and ask the sender to check whether the fax device is operating normally 971 ...

Page 972: ...can contrast setting suitable for document On the touch screen select an image quality setting and a scan contrast setting that are suitable for the document Setting Items for Sending Faxes Check4 Is original document loaded with wrong side facing upwards or downwards When loading a document on the platen glass the side to be scanned should be face down When loading a document in the ADF the side ...

Page 973: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 973 ...

Page 974: ...ctly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting and change it as necessary Setting Telephone Line Type 974 ...

Page 975: ...evice such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering machine or a computer modem are connected correctly Connecting Telephone Line 975 ...

Page 976: ...me On USB Connection Problems Cannot Communicate with Machine via USB Display on Touch Screen Is Off Touch Screen Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed Windows 976 ...

Page 977: ...wer plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair 977 ...

Page 978: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 979: ...low the USB port is at the back of the printer Check3 Do not start IJ Network Tool while printing Mac OS Check4 Do not print while IJ Network Tool is running Mac OS Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows How to Open the Printer Driver Setup Window 979 ...

Page 980: ...uch Screen Is Off If POWER lamp is off The printer is not on Check that the power cord is connected and press the ON button If POWER lamp is lit The touch screen may be in screen saver mode Tap the touch screen 980 ...

Page 981: ... instructions below to select your language 1 Press HOME button and wait for about 5 seconds 2 Flick HOME screen and tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap fifth setting item from top 5 Tap a language for touch screen 981 ...

Page 982: ...rror message displayed on touch screen Close the front cover follow the support code error number displayed in the error message to resolve the error and then reopen it For details on resolving the error see List of Support Code for Error Check3 Has front cover been left open for 60 minutes or longer If the front cover is left open for more than 60 minutes the print head holder moves to the positi...

Page 983: ...ke sure Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 On Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on Option menu if it is not selected 983 ...

Page 984: ...Installation and Download Problems Cannot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows 984 ...

Page 985: ... list on left In Windows 7 or Windows Vista click Start and then click Computer 2 Double click CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert i...

Page 986: ...computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers For Mac OS Download the driver from the supp...

Page 987: ...ur computer Install the latest version of Easy WebPrint EX from the Canon website Note If Easy WebPrint EX is not installed a message asking you to install it may appear in the notification area on the desktop Click the message and follow the instructions to install Easy WebPrint EX Internet access is required to install or download Easy WebPrint EX Check2 Is Canon Easy WebPrint EX selected on Too...

Page 988: ...hat you downloaded In the connection method selection screen select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer is detected automatically in the network Make sure the printer was found and install the MP Drivers following the on screen instructions Note The network settings on the printer are not a...

Page 989: ...Errors and Messages An Error Occurs A Message for Faxing Is Displayed on Fax Standby Screen Message Appears 989 ...

Page 990: ...propriate action described in the message If an error occurs a support code error number appears on the computer screen or the touch screen When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on Touch Screen 990 ...

Page 991: ...with support codes see List of Support Code for Error Note You can also search for details on resolving the errors indicated by the support code shown Search To resolve errors that do not have support codes see An Error Occurs 991 ...

Page 992: ...k white The recipient s fax device is not color compatible Press the Black button to resend the fax Alternatively you select Send in black white for Color transmission in Advanced FAX settings un der FAX settings The printer converts color documents into black white data if the recipient s fax de vice does not support color faxing FAX settings Failed to connect The telephone line cable with a modu...

Page 993: ...r s memory from the Memory reference screen in the Fax menu Printing Document in Printer s Memory Note To print the received faxes automatically select Print for Received documents in Auto print settings under FAX settings FAX settings If you did not print the fax stored in the printer s memory e g if you did not resolve the problem by pressing the Stop button you can delete or print the fax store...

Page 994: ...hared Folder on Computer Delete the unnecessary fax from printer s memory after saving to the USB flash drive forwarding to the shared folder on the computer or printing Deleting Document in Printer s Memory FAX info does not match Transmission has been canceled because the printer could not detect the recipient s fax device informa tion or the information did not match the dialed number This mess...

Page 995: ...a of supported types are not saved There is no image data or document saved on the USB flash drive that can be read by this printer The printer may not recognize the file if the file name or folder path contain certain characters Use only alphanumeric characters Photo data edited or processed on a computer must be printed from the computer Note When a photo which has been processed on a computer i...

Page 996: ...on when turning power off The printer may have been unplugged while the power was still on Tap OK on the touch screen Note See Unplugging the Machine to unplug the printer correctly The power cord has been unplugged and unsent received docs in memory have been lost A power failure has occurred or the power cord has been unplugged when the faxes are stored in the printer s memory Important If a pow...

Page 997: ...es while the printer is initializing Wait until the POWER lamp stops flashing and remains lit Check2 Make sure correct printer port is set in printer driver In the following instructions XXX signifies your printer s name 1 Log in using an account with administrator privileges 2 Make the following settings In Windows 10 right click Start button and select Control Panel View devices and printers In ...

Page 998: ...ure printer is properly connected to computer If you are using a USB cable make sure it is securely connected to both the printer and the computer When the USB cable is securely plugged in check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing starts normally there is a problem with the rel...

Page 999: ...uld not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing Printer driver could not be found Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD ROM or the Canon website Could not print Applica...

Page 1000: ...of the next survey To send the information automatically see Changing confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To uninstall Inkjet Printer Scanner Fax Extended Survey Program To uninstall the Inkjet Printer Scanner Fax Extended Su...

Page 1001: ...time of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on screen instructions Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS If the Inkjet Printer Scanner Fax Extended Survey Program is installed the printer and application software usag...

Page 1002: ...the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To stop sending information Click Turn off This stops the Inkjet Printer Scanner Fax Extended Survey P...

Page 1003: ... Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of...

Page 1004: ...und smoke or odor turn it off immediately Unplug the printer and contact the seller you bought it from or your nearest Canon service center Never attempt to repair or disassemble the printer yourself If you attempt to repair or take apart the printer your warranty will be invalidated even if it has not expired Before contacting the service center note the following Product name Your printer s name...

Page 1005: ...t Code Appears on Touch Screen and Computer Screen 1000 to 1ZZZ 1003 1200 1300 1303 1309 1310 1313 1314 1319 1575 1600 1660 1688 1700 1701 1754 1755 1871 1890 2000 to 2ZZZ 2001 2002 2110 2120 2500 2700 2801 2802 2803 2805 3000 to 3ZZZ 3401 3402 3403 3404 3405 3406 3407 3408 3410 3411 3412 3413 3414 3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 3425 3434 3435 3436 3437 4000 to 4ZZZ 4100 4103 50...

Page 1006: ...1 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 7000 to 7ZZZ 7100 7200 7201 7203 7204 7205 9000 to 9ZZZ 9000 9500 A000 to ZZZZ B202 B203 B204 B205 B502 B503 B504 C000 For paper jam support codes see also List of Support Code for Error Paper Jams 1006 ...

Page 1007: ...ed inside the front cover 1300 If the paper is jammed inside the rear cover 1303 If the paper is jammed inside the rear cover as the printer pulled in the printed paper 1313 If the paper is jammed inside the rear cover during automatic duplex printing 1314 If the document is jammed in the ADF 2801 Cases other than above Other Cases 1007 ...

Page 1008: ... Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Open front cover Important Do not touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer 2 Make sure jammed paper is not under print head holde...

Page 1009: ...3 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 4 Pull paper out slowly so as not to tear it 1009 ...

Page 1010: ...er was jammed is not printed reprint if necessary When the paper is jammed while duplex printing or duplex copying is in progress it is possible that the printing or copying order is not as you expect if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying i...

Page 1011: ...ains inside the printer We recommend using paper sizes other than A5 A6 to print documents with photos or graphics A5 A6 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your nearest Canon service center to request a repair 1011 ...

Page 1012: ...as completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces t...

Page 1013: ...ted automatically Pull out the paper output tray It becomes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and tap OK on printer s touch screen If the paper is jammed while printing the faxes or the fax report in progress 1013 ...

Page 1014: ...ase cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying is in progress it is possible that some pages are not printed if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning If you turned off the printer while taking the appropriate action of the paper jam error ...

Page 1015: ...t be turned off while it is sending or receiving a fax or when the received fax or the unsent fax are stored in the printer s memory Turn off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing an...

Page 1016: ...ll the paper out try the following Turn the printer off and turn it back on The paper may be ejected automatically Pull out the paper output tray It becomes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 1016 ...

Page 1017: ...t is possible that the printing or copying order is not as you expect if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying is in progress it is possible that some pages are not printed if you resume printing after clearing the paper jam error In this case...

Page 1018: ... off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate print...

Page 1019: ...ted automatically Pull out the paper output tray It becomes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and tap OK on printer s touch screen If the paper is jammed while printing the faxes or the fax report in progress 1019 ...

Page 1020: ...pect if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying is in progress it is possible that some pages are not printed if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning If you turned off...

Page 1021: ...s memory are deleted If the original remains in the ADF by pressing the Stop button while the printer is scanning the document If you press the Stop button during scanning then the document remained in the ADF the message about the paper remained in the ADF appears on the touch screen Tap OK so that the remaining document is automatically fed out If the original is jammed in the ADF Remove the doc...

Page 1022: ...are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side If the document is jammed in the document output slot close the document tray as shown in the figure below and pull out the document When rescanning the doc...

Page 1023: ...Other Cases Check the following Check1 Is anything blocking paper output slot Check2 Is rear cover attached properly Check3 Is paper curled Correct curl before loading paper 1023 ...

Page 1024: ... cassette properly What to Do Take the corresponding actions below Load paper in the cassette Align the paper guides with the both edges of the paper when you load paper in the cassette After carrying out the above measures tap OK on the touch screen Note To cancel printing press the printer s Stop button 1024 ...

Page 1025: ...1200 Cause Front cover is open What to Do Close the front cover and wait for a while Do not close it while you are replacing an ink tank 1025 ...

Page 1026: ...patible with automatic duplex printing is specified What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 1026 ...

Page 1027: ... Do The sizes of media suitable for auto duplex printing are A4 and Letter Make sure paper of the correct size is loaded Tap OK on the touch screen to eject the paper and restart printing from the front of the next piece of paper The reverse side of the ejected sheet is not printed 1027 ...

Page 1028: ...t compatible with automatic duplex printing What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 1028 ...

Page 1029: ...t to Do If an ink tank becomes empty replace it An ink tank cannot be replaced until it becomes empty Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 1029 ...

Page 1030: ...e received fax will not be printed and will be stored in the machine s memory until the ink is replaced You must manually print out faxes that were stored in the memory You can change the setting so that the received fax is forcibly printed out instead of being stored in the memory but all or part of the fax information may not be printed because of the ink out condition Important Do not remove an...

Page 1031: ...1660 Cause An ink tank is not installed What to Do Install the ink tank 1031 ...

Page 1032: ... the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled Note Since the information contained in the fax may be lost if it is printed in this condition the receiv...

Page 1033: ...1700 Cause Ink absorber is almost full What to Do Tap OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair 1033 ...

Page 1034: ...1701 Cause Ink absorber is almost full What to Do Tap OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair 1034 ...

Page 1035: ...over Then push the ink tank After installing the ink tank properly close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair Important The ink tank that was once installed cannot be removed until the ink runs out 1035 ...

Page 1036: ...to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled Note Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the printer s memory until the ink is ...

Page 1037: ... What to Do Insert the cassette Note Once the cassette is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette To cancel printing press the printer s Stop button 1037 ...

Page 1038: ...n the front cover and make sure the protective material and tape have been removed from the print head holder If the protective material or tape is still there remove it and close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair 1038 ...

Page 1039: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Printing photos directly is possible with a USB flash drive 1039 ...

Page 1040: ...se An unsupported USB hub is connected What to Do If a USB flash drive is connected to the printer through the USB hub disconnect the hub from the printer Connect a USB flash drive directly to the printer 1040 ...

Page 1041: ...Printer Driver and the Printer Paper Size Mac OS For copying make the copy paper settings to match the cassette paper information set on the printer See below for more on the cassette paper information that is set on the printer Paper Settings If the print or copy paper settings do not match the cassette paper information set on the printer as shown below a message appears on the touch screen Prin...

Page 1042: ...ithout changing the paper settings For example if the paper setting is A5 and A4 is set in the cassette paper information the A5 size setting is used to print or copy on the A4 paper in the cassette Replace the paper and print Select this option to print after changing the paper in the cassette For example if the paper setting is A5 and A4 is set in the cassette paper information change the paper ...

Page 1043: ... Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel Cancels printing Select this option to change the print or copy paper settings Change the paper settings and retry the printing Note To suppress the misprint prevention message change the setting as described below When you suppress the messa...

Page 1044: ...ssette paper settings are incomplete What to Do If screen below is shown the cassette paper settings are incomplete Tap Register on the touch screen of the printer to finish setting the cassette paper settings 1044 ...

Page 1045: ...ns below Check the print head condition by printing the nozzle check pattern Load one sheet of A4 Letter sized plain paper and perform automatic print head alignment again Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above measures if the problem continues after aligning the print h...

Page 1046: ...curred during scanning and the document is remained in ADF What to Do Take the corresponding actions below When you copy tap OK on the touch screen and retry copying When the document is remained in the ADF tap OK on the touch screen to feed out the document When you scan press the Stop button to cancel the scanning and try to scan again 1046 ...

Page 1047: ...2802 Cause No document in ADF What to Do Tap OK on the touch screen to resolve the error and operate again after loading documents 1047 ...

Page 1048: ...x or the unsent fax are stored in the printer s memory Turn off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted If the original is jammed in the ADF Remove the document following the procedure below 1 If printing is in progress press Sto...

Page 1049: ...are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side If the document is jammed in the document output slot close the document tray as shown in the figure below and pull out the document When rescanning the doc...

Page 1050: ...2805 Cause Document cover is open What to Do Close the document cover and tap OK on the touch screen of the printer 1050 ...

Page 1051: ...3401 Cause Reserve copy is canceled What to Do Tap OK on the touch screen of the printer 1051 ...

Page 1052: ...3402 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1052 ...

Page 1053: ...3403 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1053 ...

Page 1054: ...3404 Cause Document is remained in ADF What to Do Wait for a while Copying will start 1054 ...

Page 1055: ...3405 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1055 ...

Page 1056: ...3406 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1056 ...

Page 1057: ...3407 Cause Loading next sheet is required What to Do Load the next sheet and tap OK on the touch screen of the printer 1057 ...

Page 1058: ...3408 Cause Preview screen is displayed on printer s touch screen What to Do After seeing the preview tap OK on the touch screen of the printer 1058 ...

Page 1059: ...3410 Cause Cannot reserve copying job because printer is scanning a sheet What to Do Wait for a while and reserve copying job 1059 ...

Page 1060: ... Cause You can reserve copying job What to Do If you reserve a copying job load the original and press the printer s Color button for color copying or the printer s Black button for black white copying 1060 ...

Page 1061: ... original is placed on the platen glass Make sure that the original is set in the correct position and orientation After carrying out the above actions retry scanning or copying If the error is still not resolved specify the size of the original Important The original that is smaller than 1 2 inches 3 cm square may not be scanned correctly 1061 ...

Page 1062: ... If you continue printing in the current setting tap Yes Prevent paper abrasion may reduce the print speed If you disable this setting tap No Touch the HOME button select Setup Device settings and Print settings and then set Prevent paper abrasion to OFF 1062 ...

Page 1063: ...ke sure that the address and port number of the outgoing mail server SMTP server in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1063 ...

Page 1064: ...ke sure that the address and port number of the incoming mail server POP3 server in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1064 ...

Page 1065: ...he printer Make sure that the settings for secure connection SSL of your mail server and printer are match For printer s settings for secure connection SSL use Remote UI Setting Mail Server For setting for secure connection SSL of your mail server contact the administrator of mail server 1065 ...

Page 1066: ...he printer Make sure that the settings for secure connection SSL of your mail server and printer are match For printer s settings for secure connection SSL use Remote UI Setting Mail Server For setting for secure connection SSL of your mail server contact the administrator of mail server 1066 ...

Page 1067: ...f the printer Make sure that the settings item for the outgoing mail server SMTP server are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1067 ...

Page 1068: ...e printer Make sure that the outgoing account and outgoing password in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1068 ...

Page 1069: ...f the printer Make sure that the settings item for the incoming mail server POP3 server are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1069 ...

Page 1070: ...e printer Make sure that the incoming account and incoming password in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1070 ...

Page 1071: ...hat the APOP authentication settings of your mail server and printer are match For printer s APOP authentication setting use Remote UI Setting Mail Server If the error is not resolved check your mail server condition For APOP authentication setting of your mail server contact the administrator of mail server 1071 ...

Page 1072: ...he touch screen of the printer Make sure that the mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1072 ...

Page 1073: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen of the printer Specify the correct destination s mail address and then retry sending mail 1073 ...

Page 1074: ...he corresponding actions below Lower the resolution and retry to scanning Reduce the documents and retry to scanning If the error is not resolved take the corresponding actions below Check the maximum attachment file size for sending the scanned data You can set the maximum attachment file size with Remote UI Specifying Mail Setting for Sending Scanned Data Check your mail server condition 1074 ...

Page 1075: ...g What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette When ready tap OK on the touch screen of the printer 1075 ...

Page 1076: ...plete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette without changing its orientation When ready tap OK on the touch screen of the printer 1076 ...

Page 1077: ...plete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette without changing its orientation When ready tap OK on the touch screen of the printer 1077 ...

Page 1078: ...g What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette When ready tap OK on the touch screen of the printer 1078 ...

Page 1079: ...data cannot be printed What to Do If you are printing CREATIVE PARK PREMIUM contents check the message shown your computer make sure genuine Canon ink tanks are installed properly for all colors and retry the printing 1079 ...

Page 1080: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 1080 ...

Page 1081: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1081 ...

Page 1082: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1082 ...

Page 1083: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1083 ...

Page 1084: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1084 ...

Page 1085: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1085 ...

Page 1086: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1087: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1088: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1089: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1090: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1091: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1091 ...

Page 1092: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1092 ...

Page 1093: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1093 ...

Page 1094: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1094 ...

Page 1095: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1095 ...

Page 1096: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1096 ...

Page 1097: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1097 ...

Page 1098: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1098 ...

Page 1099: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1099 ...

Page 1100: ...5500 Cause Ink tank has not been properly recognized What to Do Contact the service center 1100 ...

Page 1101: ...5501 Cause Ink tank has not been properly recognized What to Do Contact the service center 1101 ...

Page 1102: ...5B00 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 1102 ...

Page 1103: ...5B01 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 1103 ...

Page 1104: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1104 ...

Page 1105: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1105 ...

Page 1106: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1106 ...

Page 1107: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1107 ...

Page 1108: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1108 ...

Page 1109: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1109 ...

Page 1110: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1110 ...

Page 1111: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1111 ...

Page 1112: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1112 ...

Page 1113: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1113 ...

Page 1114: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1114 ...

Page 1115: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1115 ...

Page 1116: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1116 ...

Page 1117: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1117 ...

Page 1118: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1118 ...

Page 1119: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1119 ...

Page 1120: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1120 ...

Page 1121: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1121 ...

Page 1122: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1122 ...

Page 1123: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1123 ...

Page 1124: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1124 ...

Page 1125: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1125 ...

Page 1126: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1126 ...

Page 1127: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1127 ...

Page 1128: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1128 ...

Page 1129: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1129 ...

Page 1130: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1130 ...

Page 1131: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1131 ...

Page 1132: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1132 ...

Page 1133: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1133 ...

Page 1134: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1134 ...

Page 1135: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1135 ...

Page 1136: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1136 ...

Page 1137: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1137 ...

Page 1138: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1138 ...

Page 1139: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1139 ...

Page 1140: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1140 ...

Page 1141: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1141 ...

Page 1142: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1142 ...

Page 1143: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1143 ...

Page 1144: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1144 ...

Page 1145: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1145 ...

Page 1146: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1146 ...

Page 1147: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1147 ...

Page 1148: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1148 ...

Page 1149: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1149 ...

Page 1150: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

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Canon MB5100 Series, Online Manual

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Summary of Contents for MB5100 Series

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