Scanner Does Not Work after Upgrading Windows
Check
Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ
Scan Utility.
Step 1: Uninstall MP Drivers.
Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the
Online Manual
for how to
delete MP Drivers.
Step 2: Uninstall IJ Scan Utility.
•
Windows 8.1 / Windows 8:
1. Click the
Settings
charm >
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 8.1 and Windows 8, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows 7 / Windows Vista:
1. From the
Start
menu, select
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows XP:
1. From the
Start
menu, select
Control Panel
>
Add or Remove Programs
.
2. Select
Canon IJ Scan Utility
, then click
Change/Remove
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
980
Summary of Contents for MAXIFY MB2350
Page 89: ...89...
Page 118: ...Manual Online This function displays the Online Manual 118...
Page 131: ...Safety Guide Safety Precautions Regulatory and Safety Information 131...
Page 139: ...139...
Page 141: ...Main Components Front View Rear View Inside View Operation Panel 141...
Page 159: ...Loading Paper Originals Loading Paper Loading Originals Inserting the USB Flash Drive 159...
Page 177: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 177...
Page 190: ...Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive 190...
Page 193: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 193...
Page 228: ...Related Topic Cleaning the Print Heads from Your Computer 228...
Page 283: ...Information about Network Connection Useful Information about Network Connection 283...
Page 330: ...5 Delete Deletes the selected IP address from the list 330...
Page 404: ...Note Selecting Scaled changes the printable area of the document 404...
Page 415: ...Related Topic Changing the Printer Operation Mode 415...
Page 439: ...Note During Grayscale Printing inks other than black ink may be used as well 439...
Page 444: ...Adjusting Intensity Adjusting Contrast 444...
Page 485: ...Printing a Color Document in Monochrome Displaying the Print Results before Printing 485...
Page 531: ...Device user settings 531...
Page 554: ...About Special Copy Menu Copying Thick Originals Such as Books 554...
Page 562: ...See Two Sided Copying for two sided copying 562...
Page 563: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 563...
Page 567: ...Note Refer to Settings Dialog Box for how to set the applications to integrate with 567...
Page 577: ...Documents with colors in the background of text Documents containing multiple languages 577...
Page 604: ...Defaults You can restore the settings in the displayed screen to the default settings 604...
Page 650: ...Related Topic Scanning Items Larger than the Platen Image Stitch 650...
Page 671: ...671...
Page 694: ...Related Topic Scanning in Basic Mode 694...
Page 752: ...752...
Page 898: ...4 When a confirmation message is displayed click Yes 898...
Page 951: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 951...
Page 953: ...Back of the Paper Is Smudged Colors Are Uneven or Streaked 953...
Page 1057: ...1660 Cause The ink tank is not installed Action Install the ink tank 1057...
Page 1105: ...5500 Cause Ink tank has not been properly recognized Action Contact the service center 1105...
Page 1106: ...5501 Cause Ink tank has not been properly recognized Action Contact the service center 1106...
Page 1107: ...5B00 Cause Printer error has occurred Action Contact the service center 1107...
Page 1108: ...5B01 Cause Printer error has occurred Action Contact the service center 1108...