Honeywell PC43K User Manual Download

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User Guide

PC43K

Integrated Print/Scan Solution

powered by Android™

Summary of Contents for PC43K

Page 1: ...User Guide PC43K Integrated Print Scan Solution powered by Android ...

Page 2: ...ight All rights are reserved No part of this doc ument may be photocopied reproduced or translated into another language without the prior written consent of HII Copyright 2020 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks Google Android Google Play Google Pay and other marks are trademarks of Google LLC Bluetooth trademarks are owned by Bluetooth SIG...

Page 3: ... Front View 2 Back View Power Port 2 Side View 3 Printer Lid Open View 3 Swing Arms Movement Range 4 Tablet Movement Range 4 Printer Features 5 Tablet Features 5 About Home Screen 6 Navigation Buttons 6 PC43K Applications 7 Scan Features 7 Chapter 2 Set Up the Kiosk 9 Loading the Media 9 Open Printer Media Lid for Media Loading 9 Load Media for Tear off Printing 10 Load Media for Cut off Printing ...

Page 4: ...n Item 22 Ship a Package 23 PC43K Firmware Updater for Printer 24 How to Update Firmware 24 Honeywell App Lock 25 Enable App Lock 25 How to Use 26 Change Account Password 29 Chapter 4 USB Connectivity 31 Connectivity 31 Installing Customized Applications 32 Deleting Customized Applications 34 Chapter 5 Troubleshooting 35 Error Alerts and Solutions 35 Troubleshoot Kiosk Problems and Find Solutions ...

Page 5: ... Platen Roller 41 Clean the Exterior of the Kiosk 42 Appendix A Specifications 43 Kiosk Specification 43 Printer Supported Command Languages 43 Media Sensors 43 Scanner Specifications 44 Supported Symbologies 44 N3680 Scan Engine Reading Distances 44 Dimension Illustration 45 PC43K Width 45 PC43K Length and Height 45 Wall Mount Bracket 46 ...

Page 6: ...vi PC43K User Guide ...

Page 7: ...stage paid with a copy of the dated purchase record To learn more go to www honeywellaidc com and select Service Repair at the bottom of the page For ongoing and future product quality improvement initiatives the mobile computer comes equipped with an embedded device lifetime counter function Honeywell may use the lifetime counter data for future statistical reliability analysis as well as ongoing...

Page 8: ...acking materials to secure and protect the kiosk in the box 7 Securely seal the shipment Note Honeywell is not responsible for any damage caused during shipment transit Limited Warranty For warranty information go to www honeywellaidc com and click Resources Product Warranty ...

Page 9: ...tware safety precautions to prevent the possibility of undefined system states Caution To reduce the risk of electric shock or fire keep the cover closed and turn off the kiosk when not in use There are no user serviceable parts inside the power supply unit Caution The load for each peripheral connected through USB port should not exceed 500mA Caution Do not store the kiosk without using it for a ...

Page 10: ...x PC43K User Guide ...

Page 11: ...ns and Power Tool applications that make the PC43K user friendly and easy to deploy The demo application provides a self learning framework to develop your custom kiosk application The kiosk is powered through an AC power adapter Features Fully integrated printer tablet and scanner Fixed or fully articulated arms for easy viewing Large multi touch panel Supports printing on multiple media types Su...

Page 12: ...2 PC43K User Guide Kiosk Front View Back View Power Port Printer Scanner Multi Touch Panel Swing Arm Swing Arm Tablet Power Button AC Power Jack Power LED ...

Page 13: ...PC43K User Guide 3 Side View Printer Lid Open View Printer Latch USB Hub Printer Switch ...

Page 14: ...4 PC43K User Guide Swing Arms Movement Range Tablet Movement Range 75 45 105o ...

Page 15: ... Note For detailed information about the printer refer to the PC43d User Guide Tablet Features The tablet has a 7 inch full touch screen that supports touch input with fingers or gloved hands Android 8 Oreo upgradable to Android P and Q 2 GB RAM 32GB flash memory 7 inch HD 1280 x 720 bright color LCD with backlight Large display with multi touch panel NFC technology for short range wireless data t...

Page 16: ...etwork state time and battery information Search Bar Search the Internet using Google search Touch the microphone to initiate voice search PC43K Demo App Kiosk demo application Demonstrates the basic capabilities of the kiosk and is not intended as a functional business solution Swipe up to access all apps Notification Status Bar Navigation Buttons Search Bar PC43K Demo App Button Description Back...

Page 17: ...wide variety of symbologies including 1D and 2D barcodes composite code and postcode The N3680 series scanner supports comprehensive highly flexible scanning in real applications Enhanced performance scanning and imaging capabilities Ability to scan hard to read codes including codes from mobile phone screens CMOS sensor with 640 x 480 pixel resolution Frame rate of 30fps Aimer with red LED dot Fo...

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Page 19: ...tickets tags and continuous stock The procedure you use to load media depends on how you operate the kiosk and the options you have installed Note For more information about the media calibration see the PC43d User Guide Open Printer Media Lid for Media Loading Media can be loaded in the printer by opening the printer lid 1 Push the swing arms to the rear of the kiosk and pull one or both the prin...

Page 20: ...dia are manually torn from the front of the printer These types of media can be used for tear off printing Non adhesive continuous stock Self adhesive continuous stock with liner Self adhesive labels with liner Tickets with black marks with or without perforations Warning Moving parts are exposed when the cover is open Make sure the printer cover is closed before operating the kiosk Warning The te...

Page 21: ...for Media Loading Note For large rolls of media stored outside the printer such as an external media holder feed the media through the external media feed slot 2 To adjust the media holders of different media size a Pull the locking tab up b Slide the media holders to adjust the distance between them and place the media roll between the holders ...

Page 22: ... media holders are snug against the sides of the media roll and press the tab down to lock the media holders in place 3 If you are using notched or black mark stock slide the label stop sensor so the notches or marks pass over the sensor ...

Page 23: ...ion to print on the media Load Media for Cut off Printing Cut off printing is applicable to media where each label is automatically cut from the media roll immediately after the label is printed You can also use self adhesive labels with a liner making sure to cut only the liner Follow steps 1 2 from Load Media for Tear off Printing then 1 Thread the media under the tip guides on the media holders...

Page 24: ...rinter lid until it snaps shut 4 Access the print application in the kiosk to print on the media Load Media for Label Dispenser Follow steps 1 3 from Load Media for Tear off Printing then 1 Thread the media under the tip guides on the holders 2 Open the label dispenser front door 3 Remove the label closest to the end of the liner ...

Page 25: ... The liner should be over the roller in the printer and under the roller in the front door of the label dispenser Note Do not pull on the media to take up the slack 5 Close the front door 6 Close the printer lid until it snaps shut 7 Use the tablet and respective application to print on the label ...

Page 26: ...eter you can load the media from outside the printer 1 Place the media behind the printer 2 Feed the media into the printer through the external media feed slot 3 Thread the media through the media holders or media guides as you would for media installed inside the printer External media feed slot ...

Page 27: ...he first time To power up the kiosk 1 Connect one end of the power adapter cord to the back of the kiosk and the other end to AC power 2 The kiosk boots up and displays the lock screen Warning Installing the kiosk requires the power cord to be connected to a socket outlet with a grounded connection ...

Page 28: ...e tablet is turned on for the first time Print a Test Label You can access the PC43K Demo application to print a test label 1 Connect the kiosk to power and turn on the kiosk 2 Make sure to load direct thermal media 4 in x 6 in and adjust the media holder 3 From the PC43K Demo select Register at an Event 4 Enter the details and select Print Badge Warning Do not put your fingers inside the print me...

Page 29: ...er window Symbologies with larger bars or elements should be read farther from the scanner window If the code being scanned is highly reflective for example laminated it may be necessary to tilt the code up 15o to 18o to prevent unwanted reflection In the demo application any operation that requires scanning input will automatically turn on the scan LED in the kiosk You can adjust the swing arms o...

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Page 31: ...e cases of the PC43K The kiosk comes with three main applications PC43K Demo PC43K FW Update Honeywell App Lock PC43K Demo Application The demo application demonstrates the basic capabilities of the kiosk and is not intended as a functional business solution The demo application shows the operating features of the following functions Register at an Event Return an Item Ship a Package ...

Page 32: ...n demonstrates the following features of the application Enter user code and print Scan a code and print Event registration and generate code Return an Item The Return an item function in the demo application demonstrates the following features of the application Scan a receipt Enter barcode value ...

Page 33: ...PC43K User Guide 23 Ship a Package You can enter the user details where the item is to be shipped and print the shipping label ...

Page 34: ...port Downloads Portal https hsmftp honeywell com For PC43K firmware file navigate through Softwares Printers Desktop PC23PC43PD43 Current Firmware How to Update Firmware 1 Connect the USB thumb drive with the downloaded firmware file to the USB port of the USB hub To access the USB hub follow step 1 3 from Installing Customized Applications 2 Tap on the PC43K FW Update icon 3 Tap File 4 The firmwa...

Page 35: ...rity 2 Supports the selections of automatic operation of one or more programs when switching on the device 3 Supports white list of defined programs and bars forbidden software By default the app lock is not enabled for the kiosk applications Once the App lock application is accessed the kiosk will be operated in app lock condition which would require administrator s authority Enable App Lock 1 Ta...

Page 36: ...an view and edit User Configuration and Other Actions a The User configuration settings are Manage users Create new user edit and manage users Logout verify Enable verified logout Enable MTP Enable for media file transfer Export configurations Exports user account configuration information in json file Downloads IPSM Card Honeywell applock Copy the json file to other devices to export configuratio...

Page 37: ...t new user tap Manage users A Manage accounts list page is displayed a Tap on the menu icon and tap Create New User b Create new user by entering the username and password in the Account register page and tap Next c A pop up is displayed that a new account has been added successfully Tap OK Upon successful addition of a user a Whitelist apps configuration page is displayed d All the available apps...

Page 38: ...pp configuration page and tap Next f You may choose the user settings in the Select user settings page and tap Finish g At this point the user will remain in the administrator s account and may continue to add other new accounts 4 Access Manage users to view the list of accounts currently entered in the device ...

Page 39: ...r scanning and configuration 5 Tap Logout to come out of the administrator s account 6 Enter user details to log in to the user account 7 To disable Honeywell App Lock a Logout from the user account and login to administrator s account b Go to Settings and turn off the AppLock switch Tap OK Change Account Password To change the password 1 Tap on the menu icon located in the top right hand corner o...

Page 40: ...30 PC43K User Guide ...

Page 41: ...ses the USB port for uploading customized applications The ports and connections of the kiosk are as follows The power connector from the printer is connected to the Printer Power of the USB hub The USB Type B connector from the printer is connected to the USB port of the USB Hub The tablet is connected to the micro USB port of the USB hub The scanner unit is connected to the micro USB port of the...

Page 42: ...n a Windows PC Installing Customized Applications You can upload any customized application to the tablet using a USB thumb drive The customized application must be designed to suit the Android environment and the file must be in apk format Copy the customized application to a USB thumb drive and 1 Pull the kiosk swing arms forward 2 Remove the USB hub casing ...

Page 43: ...e USB name 5 The folder will display the files available in the USB thumb drive 6 Tap on the apk file from the folder 7 Tap Install on the bottom right hand corner of the screen 8 Tap Done when prompted 9 The customized application icon will appear on the home screen Caution Users are advised to perform this operation carefully to avoid any damages to the USB hub ...

Page 44: ...zed application by accessing the application folder in the tablet 1 Tap Settings Apps notifications It will display a list of applications in the kiosk 2 Tap on the application that needs to be removed Tap Uninstall 3 Tap OK to confirm uninstall 4 The application is removed from the kiosk ...

Page 45: ...Lower the printhead Out of Media Load media in the printer Media Low The diameter of the remaining roll of media is lower than the specified value in the Media Low Diameter setting Replace the media Label Stop Sensor LSS detects no label Load media in printer PC43K FW Update isn t responding To close the app and start again tap Close App or tap Wait There is no connected USB device Try these possi...

Page 46: ...play Advanced Auto rotate screen tap to turn on If the screen rotation is on try turning it off and then on again Printer not calibrating after closing the printer lid Try these possible solutions in order The media may be stuck between the platen roller and tip guide Remove the media and set up appropriately The power connection to the kiosk might be loose or turned off check and try again The pr...

Page 47: ...Guide respectively Disabled Features The kiosk is integrated with the PC43d printer ScanPal EDA71 tablet and N3680 scan engine Not all the features of the integrated devices are enabled in the PC43K The following lists the disabled features of the PC43d printer Ethernet Connection LCD Icon interface The following lists the disabled features of the tablet Internal Scanner Camera feature Phone featu...

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Page 49: ... insert any pointed or sharp objects into the kiosk Caution Use only the cleaning agents specified in this section Honeywell is not responsible for damage caused by any other cleaning materials used on this kiosk Caution Isopropyl alcohol is a highly flammable moderately toxic and mildly irritating substance Warning Disconnect the power cord from the socket outlet before installing user service pa...

Page 50: ...cables 3 Dip a clean cloth towel in the cleaning agent and wring out the excess 4 Wipe off the touch panel and scanner window Do not allow any abrasive material to touch these surfaces 5 Wipe dry 6 Let it air dry completely before using the kiosk again Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality Clean the printh...

Page 51: ...ontinuous print operation Make sure to restart the kiosk after replacing with the new printhead For more information on how to replace the printhead refer to PC43d User guide Clean the Platen Roller Follow this procedure to remove clean and replace the platen roller as part of standard maintenance for the kiosk Honeywell recommends that you check the platen roller for debris and clean it each time...

Page 52: ...ce 10 Replace the media in the printer 11 Close the printer lid until it snaps shut Clean the Exterior of the Kiosk Keep the exterior of the kiosk clean Maintaining a clean exterior will reduce the risk of dust or foreign particles reaching the inside of the kiosk and affecting printer function Move the arm of the kiosk to clean in between the gaps Use a soft cloth moistened with water or a mild d...

Page 53: ... Download the Data Sheet Quick Start Guide User Guide Regulatory Information and other product documentation Printer Supported Command Languages Autosense Fingerprint Direct Protocol DP Intermec Printer Language IPL Datamax Printer Language DPL Zebra Simulator ZSim Media Sensors Label stop sensor Cover Open Label taken on cutter and label dispenser accessories For fonts supported font types barcod...

Page 54: ...28 Codablock A Canadian Post Code 2 of 5 Codablock F China Post Code 39 Data Matrix Japanese Post Code 93 and 93i MaxiCode Korea Post EAN JAN 13 MicroPDF417 Netherlands Post EAN JAN 8 PDF417 Planet Code IATA Code 2 of 5 QR Code Postnet Interleaved 2 of 5 Matrix 2 of 5 MSI GS1 DataBar UPC A UPC E UPC A EAN 13 with Extended Coupon Code Coupon GS1 Code 32 PARAF EAN UCC Emulation Symbology Near Distan...

Page 55: ...PC43K User Guide 45 Dimension Illustration PC43K Width PC43K Length and Height 245 mm 9 64 in 178 mm 7 00 in 408 mm 16 06 in 248 mm 9 76 in ...

Page 56: ...ottom of the screw head The screw head must be 6 to 8m 0 24 in to 0 33 in Honeywell recommends using pan head or flathead screws with appropriate anchors for drywall cement concrete block or plasterboard walls Use wood screws only for wooden surfaces and ensure the screw is long enough to be sunk to a depth of at least 15mm 0 59 in Refer to the wall mount template and drill holes on the mounting s...

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Page 58: ... Honeywell 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com PC43K A EN UG 01 Rev A 02 20 ...

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