Canon Laser Shot LPB3500 User Manual Download Page 444

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7-55

oub

leshooting

Installation Problems

NOTE

If [Canon LBP3500] is displayed in the dialog box, see "When Uninstallation Fails"
(p. 7-52) and delete [Canon LBP3500] in the dialog box.

From the [Start] menu, select [Control Panel], and then click
[Performance and Maintenance]

➞

[System].

For Windows 2000: From the [Start] menu, select [Settings]

➞

[Control Panel],

and then double-click the [System] icon.
For Windows Server 2003: From the [Start] menu, select [Control Panel]

➞

[System].
For Windows Vista: From the [Start] menu, select [Control Panel], and then click
[Hardware and Sound]

➞

[View hardware and devices].

NOTE

If you are using Windows Vista and the [User Account Control] dialog box appears,
click [Continue].

Click [Hardware]

➞

[Device Manager], and then double-click

[Universal Serial Bus controllers].

For Windows Vista: Double-click [Universal Serial Bus controllers].

Summary of Contents for Laser Shot LPB3500

Page 1: ...ENG IMPORTANT Read this manual carefully before using your printer Save this manual for future reference Laser Beam Printer User s Guide User s Guide...

Page 2: ...LBP3500 Laser Printer User s Guide...

Page 3: ...s Guide This Manual CD ROM Setting Up the Network Environment for Printing Managing the Printer in the Network Environment Only when the optional network board is installed Network Guide CD ROM Operat...

Page 4: ...ntenance Optional Accessories Troubleshooting Appendix Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Considerable effort has been made to ensure that this manual is f...

Page 5: ...ive xiii Trademarks xiii Copyright xiv Disclaimers xiv Legal Limitations on the Usage of Your Product and the Use of Images xv Important Safety Instructions xvi Installation xvi Power Supply xvii Hand...

Page 6: ...9 Paper Capacity of the Output Trays 2 21 Selecting an Output Tray 2 22 Switching to the Sub output Tray 2 22 Switching to the Output Tray 2 24 Loading Paper in a Paper Cassette 2 26 When Loading Stan...

Page 7: ...Installation on Clients 3 68 Installing from CD ROM Setup 3 70 Installing from the Printers and Faxes Folder or the Printers Folder 3 76 Installing from Windows Explorer 3 80 Uninstalling the CAPT So...

Page 8: ...nting with Toner Density Adjusted 4 60 Specifying the Brightness and Contrast 4 62 Printing a Grayscale Sample 4 64 Specifying Profiles 4 65 Adding a Profile 4 65 Editing Deleting a Profile 4 67 Editi...

Page 9: ...dling the Printer 5 35 Chapter 6 Optional Accessories Optional Accessories 6 2 Paper Cassette 6 2 Paper Feeder 6 3 Duplex Unit 6 4 Network Board 6 5 Paper Feeder 6 6 Installation Space 6 7 Moving the...

Page 10: ...allation 7 57 Installation Problems When the Printer is Shared on a Network 7 58 Problems on Installing the Network Board 7 59 Miscellaneous Problems 7 61 Confirming the Printer Features 7 63 Chapter...

Page 11: ...safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the...

Page 12: ...can be pressed on the screen shot of computer operation screen all buttons are marked Select the button which suits your needs Illustrations Used in This Manual Although the names of the indicators or...

Page 13: ...mes are abbreviated as follows Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows Server 2003 operating system Windows Server 2003...

Page 14: ...irective at nominal mains input 230 V 50 Hz although the rated input of the product is 220 240 V 50 60 Hz C tick marking on the rating label means that we declare the product is in conformity with the...

Page 15: ...le 21 This printer has been classified under IEC60825 1 1993 EN60825 1 1994 and conforms to the following classes CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A RAYONNEMENT LASER DE CLASSE 1 APPARECC...

Page 16: ...R Partner Canon Inc has determined that this product meets the ENERGY STAR Program for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promote...

Page 17: ...claimers The information in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INC...

Page 18: ...rint or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Mon...

Page 19: ...allation WARNING Do not install the printer near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the printer it may result in...

Page 20: ...ry When connecting the interface cable connect it properly following the instructions in this manual If not connected properly this may result in malfunction or electrical shock When moving the printe...

Page 21: ...power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock Leave sufficient space around the power plug so that it can be unplugged easily If obje...

Page 22: ...a sharp portion of the expansion board may result in personal injury Turn OFF the power switch for safety when the printer will not be used for a long period of time such as overnight Also turn OFF t...

Page 23: ...ice this printer yourself except as explained in this manual There are no user serviceable parts inside the printer Adjust only those controls that are covered in the operating instructions Improper a...

Page 24: ...to open flames as this may cause the toner or paper to ignite and result in burns or a fire CAUTION Keep toner cartridges and other consumables out of the reach of small children If these items are i...

Page 25: ...xxii...

Page 26: ...tures and Benefits 1 2 Parts and Their Functions 1 4 Printer Unit 1 4 Control Panel 1 7 Connecting the Power Cord 1 8 Turning the Printer ON OFF 1 10 Turning the Printer ON 1 10 Turning the Printer OF...

Page 27: ...00 dpi laser printer engine A stunningly high resolution of 2400 dpi equivalent x 600 dpi is made possible through the new AIR Automatic Image Refinement which is unique to Canon Simple Maintenance an...

Page 28: ...ptional network board The network board enables the operation of the printer using a built in web browser Remote UI allowing you to specify settings and manage the printer from a computer on the netwo...

Page 29: ...printer unit CAUTION Never block the ventilation slots on the printer The ventilation slots are provided for proper ventilation of working parts inside the printer Blocking the ventilation slots can...

Page 30: ...tray when loading long size paper such as A3 j j j j Auxiliary Tray Multi purpose Tray Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray k k k k Multi purpose Tray Lo...

Page 31: ...ble to the USB port on the computer Inner View The following are the parts inside the printer and their functions a a a a Toner Cartridge Guide When setting the toner cartridge push it while aligning...

Page 32: ...Orange Blinking A paper jam is occurring disabling printing c c c c Alarm Indicator Orange On Service call is occurring Blinking An error is occurring disabling printing d d d d Ready Indicator Green...

Page 33: ...on p xvi IMPORTANT Do not plug the power plug into the auxiliary outlet on a computer One AC power outlet should be used exclusively for the printer Do not connect this printer to an uninterruptible p...

Page 34: ...1 9 Before You Start 1 Connecting the Power Cord 2 Plug the supplied power cord into the power socket 3 Plug the power plug into the AC power outlet...

Page 35: ...power switch to turn the printer ON After running a self diagnostic test on the printer unit and optional accessories the printer will be ready to print IMPORTANT Do not turn the power ON immediately...

Page 36: ...g the following procedure IMPORTANT If the printer is used on a network make sure that it is not printing data from another computer before turning the power OFF If you turn the printer OFF all print...

Page 37: ...wer is consumed only slightly while the power plug is inserted into the AC power outlet To cut the power consumption completely unplug the power plug from the AC power outlet NOTE You can select 5 10...

Page 38: ...2 From the Options menu in the Printer Status Window select Device Settings Sleep Settings 3 Select the Use Sleep Mode check box in the Sleep Settings dialog box to specify the time to switch to the...

Page 39: ...ot plug or unplug the USB cable while the computer and printer are ON as this may result in damage to the printer This printer uses bi directional communication Operation of the printer when connected...

Page 40: ...r 3 Connect the A type flat end of the USB cable to the USB port on the computer NOTE If a Wizard appears after connecting the USB cable by the Plug and Play automatic setup install the software for t...

Page 41: ...d as a network printer the print server will need to be configured For details on these settings see the instruction manual supplied with the network operating system or Network Guide Network Environm...

Page 42: ...installed if there is no free port NOTE When connecting to the 100BASE TX Ethernet network all the devices to be connected to LAN such as hub LAN cable and network board for computer must support 100B...

Page 43: ...a Computer 2 Connect the LAN cable to the LAN connector of the network board Connect a LAN cable that is compatible with the LAN connector of the network board according to the network 3 Connect the...

Page 44: ...assette 2 15 Output Tray 2 17 Output Tray Type 2 17 Paper Capacity of the Output Trays 2 21 Selecting an Output Tray 2 22 Loading Paper in a Paper Cassette 2 26 When Loading Standard Size Paper 2 27 W...

Page 45: ...wide or smaller the safety function that prevents damages caused by heat may slow the print speed down in stages The print speed may be as slow as approximately 1 9 ppm Paper Size The following shows...

Page 46: ...g paper in portrait orientation Width 210 0 to 297 0 mm Length 210 0 to 431 8 mm If the paper width is 279 5 to 297 0 mm the paper length should be 210 0 to 420 0 mm When loading paper in landscape or...

Page 47: ...4 A4 B5 A5 Ledger 11 x 17 Legal Letter Executive 8K 16K and custom paper sizes that weighs between 60 and 90 g m2 Plain paper can be loaded in the paper cassettes and multi purpose tray Also paper at...

Page 48: ...acking sheet Labels with uneven adhesive Index Card This printer can print Index Card size media IMPORTANT Do not print plain paper 60 90 g m2 of the Index Card size Otherwise this may result in paper...

Page 49: ...g air and press the fold lines along the edges tight Do not print on the reverse side glued side of envelopes When loading envelopes at a size of DL COM10 C5 or Monarch load them so that the flap is t...

Page 50: ...per Left of Sheet as Starting Point check box in the Finishing Details dialog box in the printer driver however you can extend the printable area to near the edges of the paper For more details see He...

Page 51: ...ers etc Labels with backing sheet that is easily peeled off Paper that has already been printed by a copy machine or another laser printer The reverse side of the paper is also unusable Using the mult...

Page 52: ...ams or deterioration in print quality Observe the following guidelines when storing and handling paper IMPORTANT Store paper away from moisture since paper quality deteriorates in a moist environment...

Page 53: ...when soluble adhesive is used Before using the adhesive test it with paper that is no longer required Make sure that the printed paper is completely dry before placing one over another Toner may melt...

Page 54: ...ptional paper feeder Cassette 2 up to 3 paper sources can be used Paper Level Indicator The paper cassette has a paper level indicator A that shows the amount of paper remaining in the cassette If the...

Page 55: ...1 C Cassette 2 Optional Paper Capacity of Paper Source Paper Type Paper Source Multi purpose Tray Cassette 1 Cassette 2 Optional Plain paper 64 g m2 Approx 100 sheets Approx 250 sheets Approx 500 she...

Page 56: ...r source For details on the procedure for displaying the Paper Source sheet in the printer driver see Specifying the Printing Preferences on p 4 9 NOTE When the setting for Paper Source is set to Auto...

Page 57: ...a different type of paper Different for First Second Others and Last Different for Cover and Others 1 Transparency Interleaving Allows you to interleave paper sheets between transparencies Paper Sourc...

Page 58: ...aper cassette after all the loaded paper runs out If the cassette is refilled when paper still remains in the cassette it may result in misfeeds Do not put anything other than the printing paper on th...

Page 59: ...o not touch the feed roller A in Cassette 2 This may result in misfeeds Be sure to turn the printer ON once when loading paper in the paper cassette for the first time after installing the paper feede...

Page 60: ...printer unit Do not switch one output tray to another during printing This may result in paper jams CAUTION Keep your hands or clothing away from the roller in the output area Even if the printer is n...

Page 61: ...ch the paper until it is output to the output tray completely In 2 sided printing the paper is partially output once after printed on its surface and is fed again to be printed on its reverse side The...

Page 62: ...tput to the sub output tray on the rear of the printer unit with the printed side facing up Printed paper is stacked with the page order reversed The sub output tray is suitable to print transparencie...

Page 63: ...paper from hanging out of the sub output tray When outputting A3 size paper or other long size paper to the sub output tray open the tray extension When you use the tray extension gently open it unti...

Page 64: ...e paper capacity varies depending on the paper size or paper type For more details see Paper Capacity of the Output Trays on p 2 21 Paper Capacity of the Output Trays Actual paper capacity varies depe...

Page 65: ...ting an Output Tray Switching to the Sub output Tray Switch an output tray to the sub output tray using the following procedure 1 Open the sub output tray a a a a When outputting A4 size paper or othe...

Page 66: ...is output to the sub output tray with the printed side facing up Therefore when printing from the first page the paper is stacked with the page order reversed If you want the printer to output paper w...

Page 67: ...ng and Outputting Paper 2 Switching to the Output Tray Switch an output tray to the output tray using the following procedure 1 Close the tray extension and auxiliary tray a a a a then close the sub o...

Page 68: ...Tray 2 Select Auto or Output Tray in Paper Output in the Finishing sheet in the printer driver Make sure that the sub output tray is closed before selecting Auto If the sub output tray is opened prin...

Page 69: ...the Printer Status Window and the Load Paper indicator orange comes on or blinks In this case refill paper The paper loading methods are different between standard size paper and custom size paper Th...

Page 70: ...ientation differs as follows Cassette 1 Cassette 2 Ex A4 Landscape orientation Portrait orientation Ex A3 Paper that can be loaded in portrait orientation A3 B4 Ledger 11 x 17 Legal Paper that can be...

Page 71: ...rizontally If you try to pull it out forcefully this may result in damage to the paper cassette Hold the paper cassette with both hands securely because the cassette is heavy Place the removed paper c...

Page 72: ...aper at sizes of A3 B4 Ledger 11 x 17 and Legal extend the paper cassette To adjust the length of the paper cassette align the lock release lever with to release the lock slide the paper cassette by h...

Page 73: ...that the rear edge is aligned with the paper guide CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Be sure to check if the paper guide is at the positi...

Page 74: ...ding direction When loading paper at a size of A4 B5 A5 Letter Executive or 16K in landscape orientation load the paper so that the printing side is facing down as shown in the following figures When...

Page 75: ...he hooks of the paper guides and the paper stack If there is no sufficient space slightly reduce the amount of paper Cassette 1 Cassette 2 IMPORTANT The paper capacity of Cassette 1 is approximately 2...

Page 76: ...ize of the loaded paper IMPORTANT Make sure that the paper size the paper size register dial is indicating corresponds with the size of the loaded paper before setting the paper cassette in the printe...

Page 77: ...the paper cassette in the printer be careful not to catch your fingers Next configure the printer driver See p 2 64 When Loading Custom Size Paper Perform the following procedure to load custom size p...

Page 78: ...e printer may become damaged resulting in personal injury IMPORTANT The paper cassette cannot be pulled out horizontally If you try to pull it out forcefully this may result in damage to the paper cas...

Page 79: ...olding the rear portion of the paper cassette and then align the lock release lever with to lock the cassette 3 Load the paper so that the edge of the paper is aligned with the front side of the paper...

Page 80: ...according to the following instructions Feeding direction When loading paper in landscape orientation load the paper so that the printing side is facing down as shown in the following figures When lo...

Page 81: ...er of the rear paper guide slide the guide to the size mark for the loaded paper 6 Hold down the paper as shown in the figure make sure that the paper stack does not exceed the load limit marks A and...

Page 82: ...of Cassette 1 is approximately 250 sheets of plain paper 64 g m2 and that of Cassette 2 is approximately 500 sheets of plain paper 64 g m2 Be sure that the paper stack does not exceed the load limit m...

Page 83: ...ze register dial A to Custom IMPORTANT Make sure that the paper size register dial is set to Custom before setting the paper cassette in the printer If the paper size that the paper size register dial...

Page 84: ...rinter firmly until the front side of the paper cassette is flush with the front surface of the printer CAUTION When setting the paper cassette in the printer be careful not to catch your fingers Then...

Page 85: ...played 12 Specify the paper feed direction the loading orientation of the custom size paper loaded in the paper cassette in Feed Direction of Custom Paper Size in the Cassettes Settings dialog box and...

Page 86: ...or Windows 2000 Vista 14 Display the Page Setup sheet then click Custom Paper Size 15 Specify the following options as needed Paper List Displays Name and Size of standard paper sizes and added custom...

Page 87: ...custom paper size Height Width Specify the custom paper size in portrait orientation Height Width within user definable sizes 16 Click Register NOTE The number of custom paper sizes that can be added...

Page 88: ...be loaded in a paper cassette such as heavy paper transparencies and envelopes can be loaded in the multi purpose tray The paper loading procedure varies depending on the paper type Refer to the resp...

Page 89: ...oad paper in portrait or landscape orientation Depending on the size of the paper to be loaded the loading orientation differs as follows 1 Open the multi purpose tray Holding the blue opening at the...

Page 90: ...Loading Paper in the Multi purpose Tray 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size paper such...

Page 91: ...the paper IMPORTANT Be sure to fan the transparencies or labels thoroughly before loading them If they are not fanned enough multiple sheets of paper may be fed at once causing paper jams When fanning...

Page 92: ...d below Make sure that the paper stack does not exceed the load limit guides Plain paper Approx 100 sheets 64 g m2 Heavy paper Approx 50 sheets 128 g m2 Transparency Approx 50 sheets Label Approx 40 s...

Page 93: ...per printed with a logo load the paper in the proper orientation according to the following instructions Feeding direction When loading paper at a size of A4 B5 A5 Letter Executive Index Card or 16K i...

Page 94: ...the Multi purpose Tray When loading paper at a size of A3 B4 Ledger 11 x 17 Legal or 8K in portrait orientation load the paper so that the printing side is facing up as shown in the following figures...

Page 95: ...ay result in misfeeds or paper jams Next configure the printer driver See p 2 64 Loading Envelopes in the Multi purpose Tray You can load envelopes at sizes of DL COM10 C5 Monarch and B5 in the multi...

Page 96: ...ding Paper in the Multi purpose Tray 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size paper such as...

Page 97: ...the paper guides a little wider than the actual paper width 5 Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly CA...

Page 98: ...opes and flatten curls as shown in the figure 7 Align the edges of the envelopes on a flat surface 8 Gently load the stack of envelopes with the printing side facing up until it touches the back of th...

Page 99: ...an be loaded in the multi purpose tray Make sure that the paper stack does not exceed the load limit guides You cannot print on the reverse side glued side of envelopes 9 Align the paper guides with b...

Page 100: ...o loose or too tight this may result in misfeeds or paper jams Next configure the printer driver See p 2 64 Loading Custom Size Paper Non Standard Paper in the Multi purpose Tray Perform the following...

Page 101: ...purpose Tray 2 58 Loading and Outputting Paper 2 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size pa...

Page 102: ...the paper stack is loaded under the load limit guides A CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT The multi purpose tray can be loaded with up t...

Page 103: ...s of paper may be fed at once In this case fan the paper thoroughly and then align the edges of the stack on a hard flat surface NOTE To print letterhead paper or paper printed with a logo load the pa...

Page 104: ...per 2 Loading Paper in the Multi purpose Tray When loading paper in portrait orientation load the paper so that the printing side is facing up as shown in the following figures 6 Align the paper guide...

Page 105: ...er jams 7 Register the size of the loaded custom size paper using the following procedure When printing custom size paper you need to register the custom paper size in the printer driver previously NO...

Page 106: ...er driver See p 2 64 Paper List Displays Name and Size of standard paper sizes and added custom paper sizes Name of Custom Paper Size You can enter the name of the custom paper size to be added Up to...

Page 107: ...ure the printer driver using the following procedure before printing NOTE For more details on the settings for the printer driver see Online Help For details on methods for displaying Online Help see...

Page 108: ...size of a document that you have created with the application NOTE If you set Page Size to Index Card the following message appears and Paper Type is automatically specified If you set Page Size to En...

Page 109: ...needed Leave the setting at Match Page Size when the paper size specified for Page Size and that of the paper loaded in the paper source are the same since there is no need to change the setting IMPOR...

Page 110: ...er Source sheet then select Paper Source Specify the same setting as the one for Paper Source although the setting for Paper Source changes to ones such as First Page or Other Pages when Paper Selecti...

Page 111: ...aper H 3 If you want to improve the fixation when printed with Heavy Paper L selected select Heavy Paper H 4 When printing envelopes the printer automatically applies the appropriate print mode to the...

Page 112: ...2 69 Loading and Outputting Paper 2 Setting Up the Printer Driver and Printing 7 Click OK to start printing...

Page 113: ...ly In automatic 2 sided printing the paper is partially output once after printed on its surface and is fed again to be printed on its reverse side Be sure to close the sub output tray before performi...

Page 114: ...per should be loaded in the opposite orientation to that for 1 sided printing When printing paper such as a letterhead in which faces and directional orientations specified load the paper using the fo...

Page 115: ...Outputting Paper 2 When loading paper at a size of A3 B4 Ledger 11 x 17 or Legal in the paper cassette in portrait orientation load the paper so that the printing side is facing up as shown in the fo...

Page 116: ...sided Printing When loading paper at a size of A4 B5 A5 Letter Executive or 16K in the multi purpose tray in landscape orientation load the paper so that the printing side is facing down as shown in t...

Page 117: ...utting Paper 2 When loading paper at a size of A3 B4 Ledger 11 x 17 Legal or 8K in the multi purpose tray in portrait orientation load the paper so that the printing side is facing down as shown in th...

Page 118: ...elect Print from the File menu in the application Select the name of this printer for Name or Printer Name and then click Properties 3 Display the Page Setup sheet then from Page Size select the size...

Page 119: ...ize when the page size and the size of the paper loaded in the paper source are the same since there is no need to change the setting IMPORTANT The print will be automatically reduced or enlarged to f...

Page 120: ...et then select Paper Source Specify the same setting as the one for Paper Source although the setting for Paper Source changes to ones such as First Page or Other Pages when Paper Selection is set to...

Page 121: ...curls excessively when printed with Plain Paper selected select Plain Paper L 2 If you want to improve the fixation when printed with Plain Paper selected select Plain Paper H 8 Click OK to close the...

Page 122: ...2 79 Loading and Outputting Paper 2 2 sided Printing 9 Click OK to start printing...

Page 123: ...ed printing cannot be applied IMPORTANT When performing manual 2 sided printing flatten folds and curls of the paper and then load the paper one piece at a time in the multi purpose tray 1 Load paper...

Page 124: ...ing Paper 2 2 sided Printing When loading paper at a size of A3 B4 Ledger 11 x 17 Legal or 8K in portrait orientation load the paper so that the printing side is facing up as shown in the following fi...

Page 125: ...elect Print from the File menu in the application Select the name of this printer for Name or Printer Name and then click Properties 3 Display the Page Setup sheet then from Page Size select the size...

Page 126: ...when the page size and the size of the paper loaded in the multi purpose tray are the same since there is no need to change the setting IMPORTANT The print will be automatically reduced or enlarged to...

Page 127: ...with Plain Paper selected select Plain Paper L 2 If you want to improve the fixation when printed with Plain Paper selected select Plain Paper H 3 If you want to improve the fixation when printed wit...

Page 128: ...2 85 Loading and Outputting Paper 2 2 sided Printing 7 Click OK to close the Properties dialog box 8 Click OK to start printing...

Page 129: ...2 sided Printing 2 86 Loading and Outputting Paper 2...

Page 130: ...stem Requirements 3 2 Installing the CAPT Software 3 4 Installing from CD ROM Setup 3 5 Installing with Plug and Play 3 12 Installing from the Printers and Faxes Folder or the Printers Folder 3 30 Aft...

Page 131: ...r on a network and use it from a computer on the network you must specify the settings for the computer and install the printer driver on the client computers Tasks to Perform Each Time You Print The...

Page 132: ...vironment or installation method System Requirements recommended Interface When connecting with USB USB 2 0 Hi Speed USB Full Speed USB1 1 equivalent When connecting to a network Requires the optional...

Page 133: ...d increase the free space and then install the CAPT software again Installation method Contents Reference page Easy Installation Installs the manuals when installing the printer driver from the CD ROM...

Page 134: ...you want to update the additional driver alternate driver perform the following procedure 1 Uninstall the printer driver used in the print server See p 3 81 2 Install the new printer driver on the pri...

Page 135: ...nto the drive IMPORTANT If you are using Windows Vista and the AutoPlay dialog box appears click Run AUTORUN EXE If CD ROM Setup does not appear display it using the following procedures The CD ROM dr...

Page 136: ...rinting Environment 3 6 Click Easy Installation or Custom Installation Easy Installation allows you to install the printer driver and the instruction manuals simultaneously If you do not install the m...

Page 137: ...g the CAPT Software Setting Up the Printing Environment 3 If you selected Custom Installation in Step 6 clear the Online Manuals check box and then click Install 8 Confirm the contents then click Yes...

Page 138: ...irewall to unblock communication with the client computers when sharing the printer on a network Click Yes when you share the printer on a network After completing the installation see Printing from a...

Page 139: ...his driver software anyway 12 When the following screen is displayed turn the printer ON Press of the power switch to turn the printer ON Installation of the USB class driver and the printer driver st...

Page 140: ...Up the Printing Environment 3 13 If Easy Installation is selected in Step 6 the manuals are installed 14 Confirm the installation results then click Next NOTE If the printer driver is not installed pr...

Page 141: ...r and the printer driver is completed Installing with Plug and Play IMPORTANT If you are using Windows 7 you may not be able to install the printer driver properly due to the Windows restriction even...

Page 142: ...nting Environment 3 For Windows Vista 1 Make sure that the printer and computer are OFF 2 Connect the B type square end of the USB cable to the USB connector on the printer 3 Connect the A type flat e...

Page 143: ...the computer on and start up Windows Vista 6 Log on as a member of Administrators The Found New Hardware dialog box appears NOTE Full Control Permission is required for the installation of the printer...

Page 144: ...3 15 Installing the CAPT Software Setting Up the Printing Environment 3 8 If the following screen appears click Don t search online 9 Click I don t have the disc Show me other options...

Page 145: ...are Setting Up the Printing Environment 3 10 Click Browse my computer for driver software advanced 11 Insert the supplied LBP3500 User Software CD ROM into the CD ROM drive and then click Browse If CD...

Page 146: ...hether you are using 32 bit Windows Vista or 64 bit Windows Vista see Checking the Processor Version of Windows Vista on p 8 18 If you are using 32 bit Windows Vista Select the folder in the supplied...

Page 147: ...n this location and then click Next Copying files is started NOTE If the Windows Security dialog box appears click Install this driver software anyway 14 Click Close IMPORTANT If you want to use the c...

Page 148: ...ystem and the printer driver is completed For Windows XP Server 2003 The screen shots used in this section are from Windows XP 1 Make sure that the printer and computer are OFF 2 Connect the B type sq...

Page 149: ...ndows XP Server 2003 6 Log on as a member of Administrators NOTE Full Control Permission is required for the installation of the printer driver 7 Insert the supplied LBP3500 User Software CD ROM into...

Page 150: ...ling the CAPT Software Setting Up the Printing Environment 3 If the following screen is displayed Select No not this time then click Next Select Install from a list or specific location Advanced then...

Page 151: ...ations clear the Search removable media floppy CD ROM check box and then select the Include this location in the search check box 9 Select the folder in which the printer driver is included If you are...

Page 152: ...rver 2003 Select the folder in the supplied CD ROM English x64 Driver then click OK 10 Make sure that the folder to be browsed is displayed for Include this location in the search and then click Next...

Page 153: ...r with Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as the print server you need to configure Windows Firewall to unblock communication with the client computer...

Page 154: ...inting Environment 3 For Windows 2000 1 Make sure that the printer and computer are OFF 2 Connect the B type square end of the USB cable to the USB connector on the printer 3 Connect the A type flat e...

Page 155: ...s of the power switch to turn the printer ON 5 Turn the computer on and start up Windows 2000 6 Log on as a member of Administrators The Found New Hardware Wizard dialog box appears NOTE Full Control...

Page 156: ...3 8 Select Search for a suitable driver for my device recommended then click Next NOTE Unknown may be displayed as the name of the device 9 Clear the Floppy disk drives check box and the CD ROM drives...

Page 157: ...ick Browse If CD ROM Setup appears click Exit 11 Select D English 32bit Win2K_Vista Select CNAB6STK INF then click Open The CD ROM drive name is indicated as D in this manual The CD ROM drive name may...

Page 158: ...ting Environment 3 13 Click Next Copying files is started NOTE If the Digital Signature Not Found dialog box appears click Yes 14 Click Finish The installation of the USB class driver supplied with an...

Page 159: ...t page make sure that the printer is properly connected to the computer and the printer is ON before installing the CAPT software 1 Turn the computer on and start up Windows Vista 2 Log on as a member...

Page 160: ...ing the CAPT Software Setting Up the Printing Environment 3 5 Click Add a local printer 6 Make sure that Use an existing port is selected select the USB port to which this printer is connected and the...

Page 161: ...00 User Software CD ROM into the CD ROM drive and then click Browse If CD ROM Setup appears click Exit 9 Select the folder in which the printer driver is included NOTE If you are not sure whether you...

Page 162: ...in the supplied CD ROM English 32bit Win2K_Vista Select CNAB6STK INF and then click Open If you are using 64 bit Windows Vista Select the folders in the supplied CD ROM English x64 Driver Select CNAB6...

Page 163: ...opying files is started NOTE If another printer driver has already been installed in the computer Set as the default printer appears When specifying the printer as the default printer select the Set a...

Page 164: ...close to close the dialog box 14 Click Finish 15 If the printer and computer are not connected turn the computer off connect the computer and printer with a USB cable and then turn them ON IMPORTANT I...

Page 165: ...as a member of Administrators IMPORTANT If a Wizard appears by the Plug and Play automatic setup click Cancel and then install the CAPT software using this procedure NOTE Full Control Permission is re...

Page 166: ...are Setting Up the Printing Environment 3 5 Click Next 6 Make sure that Local printer attached to this computer is selected then click Next NOTE Do not select the Automatically detect and install my P...

Page 167: ...Make sure that Use the following port is selected select the USB port to which this printer is connected and then click Next 8 Click Have Disk 9 Insert the supplied LBP3500 User Software CD ROM into...

Page 168: ...erver 2003 Select the folders in the supplied CD ROM English 32bit Win2K_Vista Select CNAB6STK INF and then click Open If you are using 64 bit Windows XP or Server 2003 Select the folders in the suppl...

Page 169: ...ck Next 13 Enter a new name in Printer name if you want to change the printer name then click Next NOTE If another printer driver has already been installed in the computer the message Do you want to...

Page 170: ...nvironment 3 14 Click Next NOTE When sharing this printer on a network select Share name and then click Next The window for entering Location and Comment is displayed Enter them as needed then click N...

Page 171: ...click Continue Anyway 17 If the printer and computer are not connected turn the computer off connect the computer and printer with a USB cable and then turn them ON IMPORTANT If you are using a comput...

Page 172: ...T software 1 Turn the computer on and start up Windows 2000 2 Log on as a member of Administrators IMPORTANT If a Wizard appears by the Plug and Play automatic setup click Cancel and then install the...

Page 173: ...he Printing Environment 3 5 Make sure that Local printer is selected then click Next NOTE Do not select the Automatically detect and install my Plug and Play printer check box 6 Select the USB port fo...

Page 174: ...onment 3 7 Click Have Disk 8 Insert the supplied LBP3500 User Software CD ROM into the CD ROM drive and then click Browse If CD ROM Setup appears click Exit 9 Select the folders in the supplied CD ROM...

Page 175: ...ng Up the Printing Environment 3 10 Confirm that the folder to browse is displayed in Copy manufacturer s files from and then click OK 11 Click Next 12 Enter a new name in Printer name if you want to...

Page 176: ...ou want your Windows based programs to use this printer as the default printer appears In this case select Yes or No 13 Click Next NOTE When sharing this printer on a network select Shared as and then...

Page 177: ...a dialog box will appear after printing Click OK to close the dialog box NOTE If the Digital Signature Not Found dialog box appears click Yes 16 If the printer and computer are not connected turn the...

Page 178: ...and folder for this printer will be created For Windows Vista The icon for the printer is displayed in the Printers folder Canon Printer Uninstaller is added to All Programs under the Start menu If t...

Page 179: ...n for this printer is displayed in the Printers and Faxes folder Canon Printer Uninstaller is added to All Programs under the Start menu If the manuals are installed LBP3500 Online Manuals is created...

Page 180: ...icon for the printer is displayed in the Printers folder Canon Printer Uninstaller is added to Programs under the Start menu If the manuals are installed LBP3500 Online Manuals is created on the desk...

Page 181: ...designed to be printed on A4 size paper Load A4 size paper The screen shots used in this section are from Windows XP Professional 1 Display the Printers and Faxes folder or the Printers folder For Win...

Page 182: ...rinting Environment 3 3 Display the Page Setup sheet then click Display Printer Status Window to run the Printer Status Window NOTE For details on the Printer Status Window see Printer Status Window o...

Page 183: ...vironment 3 5 Click OK Configuration Page Print is printed IMPORTANT This is a sample of Configuration Page Print The contents may differ from the Configuration Page Print printed by your computer NOT...

Page 184: ...es downloading the printer driver from the print server to client computers and installing it without using the supplied CD ROM 3 If your print server is Windows 2000 XP Server 2003 Vista 32 bit you c...

Page 185: ...twork and Dial up Connections For Windows Server 2003 From the Start menu select Control Panel Network Connections Local Area Connection click Properties and then proceed to Step 3 For Windows Vista F...

Page 186: ...g Environment 3 2 Right click the Local Area Connection icon then select Properties from the pop up menu NOTE If you are using Windows Vista and the User Account Control dialog box appears click Conti...

Page 187: ...or Windows 2000 XP Server 2003 Vista 32 bit NOTE For Windows XP the printer cannot be shared on a network at the default settings the settings immediately after the installation Printer sharing settin...

Page 188: ...ting Up the Printing Environment 3 2 Right click the icon for this printer then select Sharing from the pop up menu NOTE If you are using Windows Vista and Change sharing options appears click Change...

Page 189: ...printer Change the share name as needed For Windows 2000 Select Shared as For Windows Vista Select the Share this printer check box NOTE You can also specify the sharing settings during the local inst...

Page 190: ...P Service Pack 2 or another operating system equipped with Windows Firewall you need to delete the settings registered in Windows Firewall using the utility software See p 8 12 For Windows XP Server 2...

Page 191: ...ng options appears click Change sharing options If the User Account Control dialog box appears click Continue 3 Select Share this printer Change the share name as needed For Windows Vista Select the S...

Page 192: ...r 2003 Vista 32 bit Click Additional Drivers NOTE If you want to update the additional driver alternate driver perform the following procedure 1 Uninstall the printer driver used in the print server S...

Page 193: ...k box for Windows 2000 Windows XP and Windows Server 2003 in the Version column or for x86 in the Processor column and then click OK 6 Insert the supplied LBP3500 User Software CD ROM into the CD ROM...

Page 194: ...ing Up the Printing Environment 3 8 Select CNAB6STK INF then click Open 9 Click OK Copying files is started You can take the CD ROM out of the CD ROM drive after copying files is completed NOTE If the...

Page 195: ...r Account Control dialog box and then click Continue Configuring Windows Firewall If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as the print ser...

Page 196: ...onnections Windows Firewall For Windows Server 2003 From the Start menu select Control Panel Windows Firewall For Windows Vista From the Start menu select Control Panel and then click Allow a program...

Page 197: ...ws Explorer See p 3 80 IMPORTANT When starting Windows be sure to log on as a member of Administrators If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Fire...

Page 198: ...Server 2003 Vista If a 64 bit operating system is running on the print server the download installation for the following client computers on which a 32 bit operating system is running is not support...

Page 199: ...e is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using If you are using an operating system other than Windows Vista select Run from the Start menu...

Page 200: ...er by Sharing the Printer on a Network Setting Up the Printing Environment 3 3 Click Install If you selected Custom Installation in Step 2 clear the Online Manuals check box and then click Install 4 C...

Page 201: ...3 72 Printing from a Network Computer by Sharing the Printer on a Network Setting Up the Printing Environment 3 5 Click Next 6 Select Manually Set Port to Install then click Next 7 Click Add Port...

Page 202: ...e Printer on a Network Setting Up the Printing Environment 3 8 Select Network then click OK 9 Select the icon for the shared printer in the print server then click OK 10 Select whether or not to use t...

Page 203: ...d with Windows Firewall the following screen is displayed Click No Select Yes only when the computer on which you are currently installing the printer driver is to be used as a print server 12 The mes...

Page 204: ...n a Network Setting Up the Printing Environment 3 13 If Easy Installation is selected in Step 2 the manuals are installed 14 Confirm the installation results then click Next NOTE If the printer driver...

Page 205: ...ly See p 8 12 Installing from the Printers and Faxes Folder or the Printers Folder 1 Display the Printers and Faxes folder or the Printers folder For Windows 2000 From the Start menu select Settings P...

Page 206: ...t A network printer or a printer attached to another computer then click Next For Windows 2000 Select Network printer then click Next For Windows Vista Click Add a network wireless or Bluetooth printe...

Page 207: ...elect a shared printer by name and then click Next 6 Select the printer on the print server then click Next For Windows Vista select the printer on the print server and then click Select For Windows V...

Page 208: ...check box and then click Next For Windows Vista click Print a test page when printing a test page A dialog box appears after printing Click Close to close the dialog box 8 Click Finish IMPORTANT If y...

Page 209: ...double click the icon for this printer Alternatively you can drag and drop the icon for the printer into the Printers and Faxes folder or Printers folder 3 Follow the instructions on the screen IMPOR...

Page 210: ...the printer driver also uninstalls the installed manuals If you are using 64 bit Windows XP Server 2003 Vista the installed manuals are not uninstalled by uninstalling the printer driver For details o...

Page 211: ...s Canon Printer Uninstaller Canon LBP3500 Uninstaller NOTE If you are using Windows Vista and the User Account Control dialog box appears click Allow 3 Select the name of this printer then click Delet...

Page 212: ...s uninstalled the Program Compatibility Assistant dialog box may appear on the screen Even if the Program Compatibility Assistant dialog box appears the uninstallation of the printer driver is complet...

Page 213: ...3 84 Uninstalling the CAPT Software Setting Up the Printing Environment 3...

Page 214: ...17 Utilizing a Variety of Options for Printing 4 17 Various Pages in the Printer Driver 4 23 Preview 4 43 Printing Multiple Pages on One Sheet 4 44 Scaling Print Output 4 45 Poster Printing 4 48 Wate...

Page 215: ...stalling the Manuals 4 81 Printer Status Window 4 83 Functions on the Printer Status Window 4 83 Displaying the Printer Status Window 4 85 Preferences Menu 4 87 Utility Menu 4 88 Device Settings Menu...

Page 216: ...indows 2000 From the Start menu select Settings Printers For Windows XP Professional Server 2003 From the Start menu select Printers and Faxes For Windows XP Home Edition From the Start menu select Co...

Page 217: ...ion Before Printing 4 3 Display the Device Settings sheet then specify the settings for Paper Source Options and Duplex Unit NOTE You can also obtain the printer status such as the paper feeder automa...

Page 218: ...urpose tray NOTE When loading paper in the paper cassette see Loading Paper in a Paper Cassette p 2 26 when loading paper in the multi purpose tray see Loading Paper in the Multi purpose Tray p 2 45 a...

Page 219: ...r for Name or Printer Name and then specify the printing preferences NOTE The printer name displayed in this dialog box can be changed in the Printers and Faxes folder the Printers folder for Windows...

Page 220: ...e only apply to the currently opened file Check the contents of the Document Properties dialog each time you print In particular it is recommended that you confirm the contents of the Page Setup sheet...

Page 221: ...ing the Various Printing Functions See p 4 17 describes how to use the various functions of the printer and printer driver By specifying the settings for the printer and printer driver for each job yo...

Page 222: ...lder you can specify various settings for the printer and add the frequently used options as Profiles NOTE Full Control Permission is required to specify the settings for the Printers and Faxes folder...

Page 223: ...4 10 Printing a Document Specifying the Printing Preferences 4 2 Confirm the printer name then click Properties The Document Properties dialog box is displayed...

Page 224: ...2000 From the Start menu select Settings Printers For Windows XP Professional Server 2003 From the Start menu select Printers and Faxes For Windows XP Home Edition From the Start menu select Control P...

Page 225: ...Printer Properties Dialog Box from the Printers and Faxes Folder or the Printers Folder 1 Display the Printers and Faxes folder or the Printers folder For Windows 2000 From the Start menu select Sett...

Page 226: ...for this printer then select Properties from the pop up menu The Printer Properties dialog box is displayed NOTE For Windows 2000 XP Server 2003 the Printer Properties dialog box can also be displaye...

Page 227: ...r is occurring and that in a printing process Deleting Pausing Resuming a Print Job Using the Printer Status Window 1 Start printing The Printer Status Window appears NOTE The Printer Status Window ma...

Page 228: ...yed and the My Job Operation tab is selected on the top by clicking the Pause Job button in the Current Print Job tab 3 Click the button for the desired operation from among the Job Operation buttons...

Page 229: ...nd the job when the key is released are different the both jobs cannot be canceled Depending on the settings for Enable to Cancel Error Jobs or Enable to Cancel Any Processing Print Job in the Setting...

Page 230: ...ariety of ways by using the printer driver as follows Printing Multiple Pages on One Sheet See p 4 44 Multiple pages can be printed on one sheet of paper Scaling Print Output See p 4 45 Specify this o...

Page 231: ...it out on multiple sheets of paper You can join these printouts together to make one large poster Watermark Printing See p 4 49 You can superimpose watermarks such as COPY DRAFT etc over the documents...

Page 232: ...ligned properly and ready to be bound into a booklet Therefore 4 pages in total are printed on a single sheet of paper For example when making a booklet of 12 pages 3 sheets are used in total since 2...

Page 233: ...e job are collated For example if you are printing three copies of a 3 page document printouts of a complete job are collated arranged in this page order 1 2 3 1 2 3 1 2 3 Print with Upper Left of She...

Page 234: ...ees rotated This option is useful for printing envelopes and Index Card size media that can be fed only in specific orientations Smoothing Out Rough Textured Images See p 4 59 Specify this option when...

Page 235: ...Specifying the Brightness and Contrast See p 4 62 You can perform printing with the brightness and contrast specified Printing a Grayscale Sample See p 4 64 You can print an adjusted grayscale sample...

Page 236: ...ties dialog box contain the following sheets that allow you to specify the various printing functions You can switch among the sheets by clicking the tabs across the top of the dialog box This section...

Page 237: ...cify the actual paper size to be printed Copies You can specify the number of copies to be printed Orientation You can specify the printing orientation Page Layout See p 4 44 N Pages per Sheet N 1 2 4...

Page 238: ...application Select the check box for this option and select a watermark to print with the document Select the watermark from the drop down list on the right Edit Watermark See p 4 50 Displays a dialog...

Page 239: ...r size in portrait orientation Height Width within user definable sizes Delete Deletes the custom paper size selected in Paper List However you cannot delete the default standard paper sizes and Custo...

Page 240: ...t However you cannot delete the default watermarks Name You can enter the name for the added watermark to be displayed in Watermark in the Page Setup sheet Text Enter the characters to be printed as a...

Page 241: ...rintouts Setting Button Contents Edging You can select the type of edging to print as a border When a border is applied the original print data will be reduced slightly in size to make room for the bo...

Page 242: ...The Finishing sheet allows you to specify the following printing preferences Setting Button Contents Font Select the font to be used TrueType fonts only Style Select the font style to be used Size Spe...

Page 243: ...tings Details Finishing Sheet Displays a dialog box for detailed settings for Paper Alignment Paper Alignment Displays the settings specified in the Detailed Settings dialog box Binding Location See p...

Page 244: ...the distance 0 to 30 mm from the center line fold line in the middle of the paper Setting Button Contents Paper Alignment Select the pattern of Paper Alignment for printing a document of mixed paper s...

Page 245: ...gin is called Gutter The gutter is useful when binding pages Valid values for Gutter range from 0 to 30 mm Image Processing When Gutter is specified the position of the page image is adjusted to make...

Page 246: ...e different from each other However printing speed may drop Rotate Print Data 180 Degrees See p 4 58 Prints with the image 180 degrees rotated This option is useful for printing envelopes and Index Ca...

Page 247: ...t and graphics are printed smoothly Special Print Mode Print quality may deteriorate depending on the type of paper being used or the operating environment of the printer Special Print Mode provides a...

Page 248: ...type of paper Multi purpose Tray Cassette 1 Cassette 2 Displayed only when the optional paper feeder is installed Feeds paper from the selected paper source The following types of paper can be loaded...

Page 249: ...cape orientation from the multi purpose tray select the check box for this option Width 148 0 to 297 0 mm Length 210 0 to 297 0 mm Setting Button Contents Objective Selecting the appropriate mode from...

Page 250: ...are changed by 1 unit in each of the corresponding directions Setting Button Contents B W Halftones Allows you to select a dither pattern to use when printing data in monochrome halftones Print Color...

Page 251: ...e Settings This dialog box has the Grayscale Adjustment sheet and the Matching sheet Grayscale Adjustment Sheet Allows you to adjust brightness and contrast for printing Setting Button Contents Previe...

Page 252: ...itized select the check box for this option Matching Method You can specify which element is to be prioritized in matching Monitor Profile You can select the appropriate option the profiles registered...

Page 253: ...at Host is performed in the computer whether the jobs are processed in the computer When Spooling at Host is not performed in the computer some options become disabled You can select either Auto or Di...

Page 254: ...ys the View Settings dialog box You can view and confirm all of the current page settings Add Displays the Add Edit Profile dialog box and allows you to add a new Profile Edit Selecting the desired Pr...

Page 255: ...at will be permitted in the Document Properties dialog box Allow Profile Selection When the check box for this option is selected you can select a Profile in the Document Properties dialog box Clear t...

Page 256: ...ed Printing only Left clicking the edge of the document image allows you to specify Binding Location The setting for Page Layout changes successively among 1 Page per Sheet 2 Pages per Sheet and 4 Pag...

Page 257: ...licking on Preview specifies Finishing If Paper Selection is set to Different for First Others and Last Different for First Second Others and Last or Different for Cover and Others you can specify the...

Page 258: ...on the paper orientation or the number of pages to be printed on one sheet 4 Confirm the settings then click OK 5 Click OK or Print The printer starts printing Scaling Print Output You can select a sc...

Page 259: ...a Document Automatically 1 Display the Page Setup sheet then specify the page size in Page Size 2 Specify the paper size in Output Size 3 Confirm the settings then click OK The scaling will be set aut...

Page 260: ...tions Scaling a Document Manually 1 Display the Page Setup sheet then specify the page size in Page Size 2 Specify the paper size in Output Size 3 Select the Manual Scaling check box then specify the...

Page 261: ...join these printouts together to make one large poster 1 Display the Device Settings sheet and then make sure that Spooling at Host is set to Auto 2 Display the Page Setup sheet then select Poster N...

Page 262: ...you can add new watermarks or edit the already registered watermarks by clicking Edit Watermark in the Page Setup sheet Watermark Printing 1 Display the Device Settings sheet and then make sure that...

Page 263: ...ng Functions 4 Editing Watermarks 1 Display the Device Settings sheet and then make sure that Spooling at Host is set to Auto 2 Display the Page Setup sheet select the Watermark check box and then cli...

Page 264: ...72 When adding a new watermark click Add You cannot change the settings for the default watermarks 4 Confirm the settings then click OK The Page Setup sheet reappears Printing Borders and Printing Dat...

Page 265: ...p 4 72 4 Confirm the settings then click OK The Page Setup sheet reappears 5 Click OK 6 Click OK or Print The printer starts printing Selecting a Print Style Allows you to select the print style 1 sid...

Page 266: ...s online Help For details on methods for displaying Online Help see How to Use Online Help on p 4 72 1 sided Printing Prints on one side of paper 2 sided Printing Prints on both sides of paper using t...

Page 267: ...ing with a Gutter You can specify a gutter on the printouts Valid gutter values range from 0 to 30 mm When a gutter is specified the position of the page image is adjusted to make room for the gutter...

Page 268: ...r Print The printer starts printing Specifying the Paper Output Method Select a paper output method from the following options in Finishing in the Finishing sheet Off Printouts of a complete job are g...

Page 269: ...15 mm for envelopes margin within the printable area of a sheet as the starting point a certain portion lower right may be missed when printing data with no margin In this case print with the upper l...

Page 270: ...ons 1 Display the Finishing sheet then click Finishing Details 2 Select the Print with Upper Left of Sheet as Starting Point check box 3 Confirm the settings then click OK The Finishing sheet reappear...

Page 271: ...image 180 degrees rotated This option is useful for printing envelopes and Index Card size media that can be fed only in specific orientations 1 Display the Finishing sheet then click Finishing Detai...

Page 272: ...Out Rough Textured Images When image data such as photographic images are enlarged in size in an application and printed the printed images can look rough or jagged You can print this kind of low reso...

Page 273: ...ions 4 3 Confirm the settings then click OK The Quality sheet reappears 4 Click OK 5 Click OK or Print The printer starts printing Printing with Toner Density Adjusted You can print with toner density...

Page 274: ...toner density by dragging the Toner Density slider from side to side Move the slider to the right to make it denser and to the left to make it lighter 3 Confirm the settings then click OK The Quality...

Page 275: ...us Printing Functions 4 Specifying the Brightness and Contrast You can perform printing with the brightness and contrast specified 1 Display the Quality sheet select the Manual Grayscale Settings chec...

Page 276: ...the Brightness slider to the right to make it lighter and to the left to make it darker Move the Contrast slider to the right to make it higher and to the left to make it lower 3 Confirm the settings...

Page 277: ...nit in each of the corresponding directions This is useful to adjust the grayscale of the printed paper 1 Display the Device Settings sheet and then make sure that Spooling at Host is set to Auto 2 Di...

Page 278: ...gs Save the printing preferences as a Profile using the following procedure Make sure that any one of the Page Setup Finishing Paper Source and Quality sheets is displayed then perform the following p...

Page 279: ...e in Name Icon allows you to select the icon for the Profile Enter any comments in Comment as needed NOTE You can enter up to 31 characters for Name and up to 255 characters for Comment Confirming the...

Page 280: ...pears Make sure that the name of the added Profile is in Profile List Editing Deleting a Profile You can change or save the Profile information or delete it from Profile List 1 Click Edit Profile 2 Ed...

Page 281: ...the application are applied to printing The settings for these options in the application stay enabled even if the Profiles is changed Deleting a Profile When Delete is clicked the Profile is deleted...

Page 282: ...ument 4 Using the Various Printing Functions 1 Select Edit and Preview from Output Method 2 The message that informs you that the output method is going to be switched to the Edit and Preview mode is...

Page 283: ...ions 4 3 Specify the printing preferences in each sheet then click OK The Print dialog box reappears 4 Click OK or Print Depending on the application you are using click Print The Canon PageComposer d...

Page 284: ...jobs on the list in the Canon PageComposer dialog box NOTE For more details on the setting procedures for the Canon PageComposer dialog box see Help for Canon PageComposer When the Edit and Preview m...

Page 285: ...ws help application WinHlp32 exe is not installed on your system download it from the Microsoft Corporation website For details on the download methods click Help in the printer driver or Printer Stat...

Page 286: ...lp then click it This method cannot display Help on Windows Vista Press the TAB key on your keyboard to select the item of which you want to display Help then press the F1 key Displaying Online Help o...

Page 287: ...4 74 Printing a Document How to Use Online Help 4 1 Click Help 2 Click Contents...

Page 288: ...which you want to know the operation procedure Retrieving the Option about Which You Want to Know with Keywords and Displaying its Online Help Retrieve the option about which you want to know with ke...

Page 289: ...4 76 Printing a Document How to Use Online Help 4 2 Click Index 3 Enter the keyword to display the option about which you want to know...

Page 290: ...option about which you want to know NOTE Depending on your operating system a list of words created automatically may be displayed on Find You can also display Online Help by selecting a word that is...

Page 291: ...e drive IMPORTANT If you are using Windows Vista and the AutoPlay dialog box appears click Run AUTORUN EXE If CD ROM Setup does not appear display it using the following procedures The CD ROM drive na...

Page 292: ...79 Printing a Document 4 Manuals 2 Click Custom Installation 3 Clear the Printer Driver check box then click Install 4 Confirm the contents then click Yes Installation of the instruction manuals start...

Page 293: ...ick Next 6 Click Exit The installation of the manuals is completed To see the manuals double click LBP3500 Online Manuals created on the desktop to display respective manuals or select Canon LBP3500 L...

Page 294: ...a see Checking the Processor Version of Windows Vista on p 8 18 For Windows 2000 XP Server 2003 Vista 32 bit The installed manuals can also be uninstalled by uninstalling the CAPT software using the U...

Page 295: ...LBP3500 Manuals folder Desktop LBP3500 Online Manuals Shortcut for Index pdf If you want to uninstall only the manuals without uninstalling the printer driver perform the following operation also Rig...

Page 296: ...d have the driver for PCM synthesizer installed Functions on the Printer Status Window For more details on operations see Online Help For details on methods for displaying Online Help see How to Use O...

Page 297: ...animated graphic The background color changes from blue normal to orange when user action is required or to red when a warning is issued Refresh Button Obtains the printer status and refreshes the Pr...

Page 298: ...Display Printer Status Window in locations such as in the Page Setup sheet in the Document Properties dialog box Display the Printer Properties dialog box and display the Device Settings sheet and the...

Page 299: ...pears automatically during printing or when an error occurs If When Starting Printing is not selected in the Preferences dialog box in the Options menu the Printer Status Window does not appear during...

Page 300: ...Window automatically specify the sound settings and make the Printer Status Window monitor the printer status For more details on each setting see Online Help For details on methods for displaying Onl...

Page 301: ...he printer or current printer status such as the total number of printed pages For more details see Confirming the Printer Features on p 7 63 Network Status Print Only when the network board is instal...

Page 302: ...Mode check box and then specify the time to switch to the sleep mode in Time to Enter Sleep Mode For more details see Power Saving Sleep Mode on p 1 12 Cassettes Settings Allows you to specify which...

Page 303: ...y files then select Resolve Error Displaying Printer Status When Using a Print Server The status of a network printer can be displayed on the client s Printer Status Window as well as on the print ser...

Page 304: ...from the clients whose user name is verified by the print server NOTE To display the printer status when printing a job over the network a network environment that uses one of the following protocols...

Page 305: ...4 92 Printing a Document Printer Status Window 4...

Page 306: ...tridge 5 2 When a Message Appears 5 2 Replacing the Toner Cartridge 5 3 Precautions for Handling Toner Cartridge 5 12 Storing Toner Cartridges 5 14 Cleaning the Fixing Roller 5 15 Adjusting the Printi...

Page 307: ...hen you are replacing the toner cartridge be sure to use a toner cartridge designed for this printer Message When it is Displayed Contents and Remedies The toner is low When the toner cartridge needs...

Page 308: ...hotographic printers and multi function devices that may contain printer components issued by ISO International Organization for Standardization Replacing the Toner Cartridge Replace the toner cartrid...

Page 309: ...outine Maintenance 5 Replacing the Toner Cartridge 1 Open the front cover Open the front cover gently while pressing the lever on the top surface of the cover 2 Remove the toner cartridge from the pri...

Page 310: ...act B shown in the figure as this may result in damage to the printer 3 Clean the transport guide Raise the transport guide Holding the green tab raise the transport guide CAUTION Do not take your han...

Page 311: ...the dirt wipe the area with a soft dry cloth IMPORTANT Do not use a cleaning agent such as mild detergent Do not touch the feed roller A This may result in damage to the printer or printer error Be su...

Page 312: ...to its original position The transport guide may snap back to its original position and this may result in personal injury 4 Take the toner cartridge out of the protective bag There are cuts on both...

Page 313: ...6 Hold the toner cartridge as shown in the figure shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge IMPORTANT If toner is not distributed evenly this may result in deter...

Page 314: ...aight in the direction of the arrow CAUTION If the sealing tape is pulled out forcefully or stopped at midpoint toner may spill out If the toner gets into your eyes or mouth wash them immediately with...

Page 315: ...reful not to touch the toner cartridge memory A or not to hold the drum protective shutter B with your hands 8 Hold the toner cartridge properly with the arrowed side facing up as shown in the figure...

Page 316: ...Make sure that the front cover does not open make sure that there is no space between the front cover and the printer and that the front cover is stable If the front cover is not closed completely th...

Page 317: ...er to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and...

Page 318: ...ught into an environment that exposes it to sudden changes in temperature and or humidity If you move the toner cartridge to a location that is warmer or has higher humidity leave the cartridge in the...

Page 319: ...place exposed to direct sunlight Do not store the cartridge in a hot or humid place or a place where the temperature and humidity can change significantly Storing environment temperature 0 to 35 C 32...

Page 320: ...t quality deterioration can be prevented by cleaning the fixing roller 1 Load A4 size paper in the multi purpose tray or paper cassette 2 Display the Printer Status Window For details on methods for d...

Page 321: ...the Fixing Roller 4 Click OK The cleaning page is printed 5 Load the cleaning page in the multi purpose tray with the printed side facing down The paper is fed into the printer slowly and the printer...

Page 322: ...onds The cleaning process cannot be canceled Please wait until it is completed If front or back of the printed paper has smudge marks even after cleaning the fixing roller using the cleaning page load...

Page 323: ...he part will be missing in the print result NOTE Be aware that when adjusting the printing position for 2 sided printing the orientation of the images on the reverse pages varies depending on the prin...

Page 324: ...on Adjustment Print The Printing Position Adjustment Print dialog box is displayed 3 Select the paper source of which you want to check the printing position in the Printing Position Adjustment Print...

Page 325: ...Adjustment Print Next check the printout results and specify the position to be adjusted in Adjusting the Printing Position See p 5 20 Adjusting the Printing Position Next check the printout results...

Page 326: ...Adjustment Print dialog box set to Cassette 1 as an example In this case adjust the printing position by 2 59 mm to the left 1 Display the Printer Status Window For details on methods for displaying t...

Page 327: ...eck the printout results of the Printing Position Adjustment Print and select the numerical value to adjust the position Negative values move the position to the left and positive values to the right...

Page 328: ...5 From the Options menu select Utility Printing Position Adjustment Print The Printing Position Adjustment Print dialog box is displayed 6 Select the paper source of which you changed the printing pos...

Page 329: ...justing the Printing Position 7 Click OK The Printing Position Adjustment Print in which the setting is changed is printed Check the printout results to confirm the printing position To make further a...

Page 330: ...unplug the power plug Failure to observe these steps may result in a fire or electrical shock Do not use alcohol benzene paint thinner or other flammable substances If flammable substances come into c...

Page 331: ...USB cable b b b b and then disconnect the power plug from the AC power outlet c c c c 2 Firmly wring a soft cloth dampened with water or a mild detergent diluted with water and wipe off the dirt If y...

Page 332: ...nance 5 Cleaning the Outside of the Printer 3 After wiping off the dirt wipe the printer with a dry cloth 4 When the printer is completely dry plug the power plug into the AC power outlet and then con...

Page 333: ...ter NOTE For details on the installation site see Getting Started Guide 1 Turn the printer and computer OFF a a a a remove the USB cable b b b b and then disconnect the power plug from the AC power ou...

Page 334: ...details on the procedure for removing the duplex unit see Removing the Duplex Unit on p 6 28 3 Pull out the paper cassette gently until it stops a a a a then raise the front side of the paper cassett...

Page 335: ...olding the center of the lift handles on the lower portion of the printer and lifting it up at the same time CAUTION This printer weighs approximately 19 4 kg without the paper cassette installed The...

Page 336: ...utine Maintenance 5 Moving the Printer Be sure not to hold the printer by the front or rear side or any portions other than the lift handles If you do so you may drop the printer resulting in personal...

Page 337: ...y the printer with the paper feeder installed If you do so the paper feeder may drop resulting in personal injury NOTE If the optional paper feeder was previously installed in the printer place the pa...

Page 338: ...push it into the printer gently and horizontally b b b b Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer CAUT...

Page 339: ...er When transporting the printer for reasons such as relocating remove the toner cartridge and store the printer and the parts in the package that they came in with the packing materials attached in o...

Page 340: ...ety Instructions See p xvi Do not place any heavy objects on the printer trays or covers This may result in damage to the printer Do not leave each cover open longer than required Exposing the printer...

Page 341: ...allow the printer to cool down sufficiently before covering the printer If you do not plan to use the printer for a long period of time unplug the power plug from the AC power outlet Do not use or sto...

Page 342: ...e 6 7 Moving the Printer 6 8 Removing the Packing Materials and Installing the Paper Feeder 6 12 Removing the Paper Feeder 6 20 Duplex Unit 6 22 Installation Space 6 23 Installing the Duplex Unit 6 24...

Page 343: ...the printer unit The 500 sheet universal cassette UC 67KD is to be replaced with the paper cassette equipped with the optional paper feeder The paper cassette can be loaded with paper at sizes of A3...

Page 344: ...500 sheets of plain paper 64 g m2 at sizes of A3 B4 A4 B5 A5 Ledger 11 x 17 Legal Letter Executive 16K and plain paper of the following custom paper sizes When loading paper in portrait orientation W...

Page 345: ...Executive 8K and 16K and following custom paper sizes When loading paper in portrait orientation Width 210 0 to 297 0 mm Length 210 0 to 431 8 mm When loading paper in landscape orientation Width 210...

Page 346: ...ttings and manage the printer from a computer on the network Also you can use NetSpot Device Installer and NetSpot Console that configure and manage a printer connected to a network on a computer NOTE...

Page 347: ...e power plug and then disconnect all the interface cables and power cord from the printer before installing the paper feeder Otherwise the power cord or interface cables may be damaged resulting in a...

Page 348: ...7 32 6 518 406 1 473 1 401 1 415 7 673 1 200 325 100 100 1228 7 465 718 408 1 86 4 23 5 408 1 86 4 23 5 332 211 57 9 332 211 57 9 mm Front Surface Tray Extension Auxiliary Tray Multi purpose Tray Sub...

Page 349: ...cord or interface cables may be damaged resulting in a fire or electrical shock CAUTION Do not carry the printer with the paper cassette attached If you do so the paper cassette may drop resulting in...

Page 350: ...gently until it stops a a a a then raise the front side of the paper cassette and remove it from the printer b b b b IMPORTANT The paper cassette cannot be pulled out horizontally If you try to pull...

Page 351: ...the center of the lift handles on the lower portion of the printer and lifting it up at the same time CAUTION This printer weighs approximately 19 4 kg without the paper cassette installed The printer...

Page 352: ...Optional Accessories 6 Paper Feeder Be sure not to hold the printer by the front or rear side or any portions other than the lift handles If you do so you may drop the printer resulting in personal in...

Page 353: ...carrying the printer Removing the Packing Materials and Installing the Paper Feeder The paper feeder is to be installed at the bottom of the printer unit CAUTION Put the printer or paper feeder down s...

Page 354: ...king material attached to the paper cassette of the paper feeder Remove the tape as shown in the figure a and then remove the packing material with tape b Remove the two pieces of tape as shown in the...

Page 355: ...s shown in the figure a and then remove the packing material with tape b 2 Remove the tape that is securing the paper cassette To remove the packing material with tape remove the two pieces of tape a...

Page 356: ...de of the paper cassette slightly b and then pull it out completely c as shown in the figure IMPORTANT Hold the paper cassette with both hands securely because the cassette is heavy Place the removed...

Page 357: ...ories 6 Paper Feeder 4 While holding the lock release lever of the rear paper guide slide the guide 5 Remove the tape and packing material Remove the tape shown in the figure a Remove the packing mate...

Page 358: ...r A or feed roller B in the paper feeder This may result in damage to the printer or misfeeds Do not install the paper feeder on a platform that may warp from the weight of the printer and optional ac...

Page 359: ...Accessories 6 Paper Feeder 7 Attach the cassette protective cover IMPORTANT Do not put your hand or things on the cassette protective cover or shove the cover hard This may damage the cassette protect...

Page 360: ...set the printer forcefully without lifting it the connector and positioning pins may be broken 9 Set the paper cassette in the printer unit and paper feeder NOTE If the optional duplex unit was previ...

Page 361: ...turn the printer and computer OFF unplug the power plug and then disconnect all the interface cables and power cord from the printer before removing the paper feeder Otherwise the power cord or inter...

Page 362: ...e paper cassettes from the printer unit and paper feeder 4 Remove the cassette protective cover 5 Lift the printer and remove it from the paper feeder 6 Move the paper feeder 7 Move back the printer u...

Page 363: ...printer unit WARNING Be sure to turn the printer OFF unplug the power plug and then disconnect all the interface cables and power cord from the printer before installing the duplex unit Otherwise the...

Page 364: ...duplex unit installed are indicated in the following figures 544 200 121 6 172 2 93 8 184 88 6 40 6 518 438 7 32 6 277 272 286 6 344 325 100 100 1193 7 430 718 Tray Extension Auxiliary Tray Multi purp...

Page 365: ...OTE The packing materials may be changed in form or position to be placed or may be added or removed without notice 1 Turn the printer and computer OFF a a a a remove the USB cable b b b b and then di...

Page 366: ...s 6 Duplex Unit 3 Remove the duplex unit cover Hook your finger in the opening A of the duplex unit cover and remove it IMPORTANT Keep the duplex unit cover The duplex unit cover is required when the...

Page 367: ...6 Duplex Unit 4 Install the duplex unit Push the duplex unit into the printer firmly and horizontally as shown in the figures CAUTION Push the duplex unit gently to avoid catching your hands Be caref...

Page 368: ...he interface cables except for the USB cable and connect the power cord 6 Plug the power plug into the AC power outlet 7 Connect the USB cable NOTE After installing the duplex unit you have to specify...

Page 369: ...he duplex unit was installed WARNING Be sure to turn the printer and computer OFF unplug the power plug and then disconnect all the interface cables and power cord from the printer before removing the...

Page 370: ...USB cable and then disconnect the power plug from the AC power outlet 2 Remove all the interface cables and the power cord from the printer 3 Pull out the duplex unit gently until it stops a a a a th...

Page 371: ...he duplex unit cover Hook your finger in the opening A of the duplex unit cover and install it 5 Connect the interface cables except for the USB cable and connect the power cord 6 Plug the power plug...

Page 372: ...ional network board you can use LBP3500 directly connected to a network Network board Screws 2 pieces Guide booklet Ferrite core Only for NB C1 ERR LNK 100 Print server Client Client Client Client Con...

Page 373: ...ricity Observe the following precautions when handling the network board to prevent damage from static electricity Touch a metal object to dissipate static electricity before handling the network boar...

Page 374: ...by 100BASE TX Does not come on when connected by 10BASE T d d d d LNK Indicator Green Comes on when the network board is connected to the network properly e e e e ERR Indicator Orange Comes on or bli...

Page 375: ...rews NOTE This network board does not come with a LAN cable A Category 5 twisted pair cable is required for installing the network board and connecting the printer to a network Have cables or a hub re...

Page 376: ...them where they will not get lost 4 Insert the network board into the expansion slot Hold the metal panel portions of the network board and insert the board while aligning it with the guide rails ins...

Page 377: ...of the network board with the two screws supplied with the network board 6 If you are using NB C1 attach the ferrite core to the LAN cable as shown in the figure Attach the ferrite core at 5 cm or les...

Page 378: ...network board according to the network 8 Connect the power cord 9 Plug the power plug into the AC power outlet 10 Connect the USB cable as needed 11 Press of the power switch to turn the printer ON IM...

Page 379: ...ing properly when the LNK indicator is on If the network board is connected by 100BASE TX the board is working properly when the LNK indicator and 100 indicator are on A ERR Indicator B LNK Indicator...

Page 380: ...efore setting the DIP switches turn the printer OFF then remove the network board A Phillips screwdriver is required for removing the network board Have a screwdriver ready in advance that matches the...

Page 381: ...s and the power cord from the printer 3 Remove the two screws and remove the network board IMPORTANT Do not touch the network board parts printed wire or connectors with your hands Communication speed...

Page 382: ...ing it with the guide rails inside the expansion slot IMPORTANT Do not touch the network board parts printed wire or connectors with your hands Insert the printer connector of the network board secure...

Page 383: ...b Remedy 1 Connect the LAN cable to a port with a X mark Remedy 2 If the hub has a UP LINK cascade switch switch to X Cause 3 A cross LAN cable is being used Remedy 1 Replace the cable with a straight...

Page 384: ...king Cause The hardware of the network board is in an abnormal condition Remedy Contact your local authorized Canon dealer for servicing Resetting the Network Board If you want to reset the network bo...

Page 385: ...amage the main board with the tip of a ball point pen etc Do not use a sharp object such as a mechanical pencil 5 Insert the network board into the expansion slot Hold the metal panel portions of the...

Page 386: ...omes on and then press of the power switch to turn the printer OFF 10 Disconnect the power plug from the AC power outlet 11 Remove the power cord 12 Remove the network board then reset the DIP switch...

Page 387: ...and then remove the USB cable If you attempt to remove the network board when the printer is ON or any cable is connected to the printer this may result in an electrical shock Be careful when handling...

Page 388: ...ard 4 Attach the protective plate to the expansion slot and secure it with the screw 5 Connect the interface cables except for the USB cable and connect the power cord 6 Plug the power plug into the A...

Page 389: ...6 48 Optional Accessories 6 Network Board...

Page 390: ...er Jams 7 7 Service Call Display 7 40 Print Quality Problems 7 43 Paper Problems 7 48 When Nothing is Printed 7 50 Installation Problems 7 51 When Uninstallation Fails 7 52 Uninstalling the USB Class...

Page 391: ...nter is not connected to your computer See Connecting to a Computer on p 1 14 Follow the messages displayed on the Printer Status Window to remedy an error See Printer Status Window on p 4 83 The powe...

Page 392: ...occurred in the printer the Alarm indicator orange comes on or blinks When the Alarm indicator is on a service error is occurring In this case see Service Call Display on p 7 40 If the Alarm indicator...

Page 393: ...is completely cool before removing the jammed paper Touching the fixing unit when it is still hot may result in burns When removing jammed paper take care not to allow the toner to come into contact...

Page 394: ...may result in tearing paper or damaging the parts in the printer When removing jammed paper pull out the paper in the most appropriate direction judging from the position of the paper If paper is tor...

Page 395: ...urroundings of the output tray and sub output tray are hot during printing or immediately after printing When taking out of the paper or removing jammed paper be careful not to touch the surroundings...

Page 396: ...ti purpose Tray See p 7 8 b Cassette 1 Cassette 2 only when the paper feeder is installed Cassette 1 Cassette 2 See p 7 9 c Inside the front cover Front Cover See p 7 17 d Output tray Sub output tray...

Page 397: ...ing the multi purpose tray remove any paper jammed in the multi purpose tray and then close it IMPORTANT If jammed paper cannot be removed easily do not try to remove it forcefully but proceed to Clea...

Page 398: ...ver and the printer and that the front cover is stable If the front cover is not closed completely this may result in poor print quality Do not leave the front cover open for a long time Clearing Pape...

Page 399: ...but proceed to Clearing Paper Jams Front Cover Area p 7 17 2 If the paper feeder is installed pull out the paper cassette Pull out the paper cassette until it stops a Hold the grips A with both hands...

Page 400: ...Troubleshooting 7 Paper Jams 3 Pull out the paper cassette of the printer unit gently until it stops a a a a then raise the front side of the paper cassette and remove it from the printer unit b b b b...

Page 401: ...Remove any jammed paper If paper is jammed in the paper cassette of the printer unit pull out the paper downward as shown in the figure If paper is jammed between the paper feeder and printer unit rem...

Page 402: ...7 13 Troubleshooting 7 Paper Jams IMPORTANT Do not touch the feed rollers A in the printer and paper feeder This may result in damage to the printer or printer error A...

Page 403: ...n the printer at an angle as shown in the figure a a a a then push it into the printer gently and horizontally b b b b Push the paper cassette into the printer firmly until the front side of the paper...

Page 404: ...Troubleshooting 7 Paper Jams If the paper feeder is installed set the paper cassette of the paper feeder also CAUTION When setting the paper cassette in the printer be careful not to catch your finger...

Page 405: ...front cover gently while pressing the lever on the top surface of the cover 7 Hold the toner cartridge with both hands and install it into the printer Align A of the toner cartridge with the toner ca...

Page 406: ...nt cover and the printer and that the front cover is stable If the front cover is not closed completely this may result in poor print quality Do not leave the front cover open for a long time Clearing...

Page 407: ...mmed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step 2 Open the front cover Open the front cover gently while pressing the lever on the top surface of th...

Page 408: ...lectrical contact B shown in the figure as this may result in damage to the printer NOTE For details on handling the toner cartridge see Precautions for Handling Toner Cartridge on p 5 12 4 Place the...

Page 409: ...ms 6 Raise the transport guide Holding the green tab raise the transport guide CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and thi...

Page 410: ...jammed paper Send the top edge of the jammed paper out of the transport guide a then remove the paper in the direction of the arrow gently b Remove the jammed paper in the direction of the arrow gent...

Page 411: ...hat the front cover does not open make sure that there is no space between the front cover and the printer and that the front cover is stable If the front cover is not closed completely this may resul...

Page 412: ...re using the multi purpose tray remove any paper jammed in the multi purpose tray and then close it IMPORTANT If jammed paper cannot be removed easily do not try to remove it forcefully but proceed to...

Page 413: ...utput trays the output tray and sub output tray IMPORTANT If the jammed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step If the output tray is being used...

Page 414: ...en the white transport guide inside the sub output tray a then remove any jammed paper b Send the top edge of the jammed paper toward you then remove it If you used the sub output tray remove any pape...

Page 415: ...il it stops a then raise the front side of the duplex unit and remove it from the printer unit b When removing the duplex unit be sure to check that the front cover is open If you remove the duplex un...

Page 416: ...7 27 Troubleshooting 7 Paper Jams Raise the sub output tray slightly a then unhook the hook of the black transport guide b Open the sub output tray to the position shown in the figure a b...

Page 417: ...7 28 Troubleshooting 7 Paper Jams Remove any jammed paper Close the sub output tray Holding the duplex unit as shown in the figure push it into the printer firmly and horizontally...

Page 418: ...he front cover Close the front cover completely IMPORTANT Make sure that the front cover does not open make sure that there is no space between the front cover and the printer and that the front cover...

Page 419: ...the multi purpose tray remove any paper jammed in the multi purpose tray and then close it IMPORTANT If jammed paper cannot be removed easily do not try to remove it forcefully but proceed to Clearin...

Page 420: ...Paper Jams 3 Remove any paper jammed in the output tray IMPORTANT If the jammed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step 4 Remove the toner cartr...

Page 421: ...sult in damage to the printer NOTE For details on handling the toner cartridge see Precautions for Handling Toner Cartridge on p 5 12 5 Place the toner cartridge into the protective bag 6 If a paper j...

Page 422: ...Jams Raise the black transport guide a then remove any jammed paper b CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may re...

Page 423: ...plex unit and remove it from the printer unit b When removing the duplex unit be sure to check that the front cover is open If you remove the duplex unit with the front cover open you need to cycle th...

Page 424: ...7 35 Troubleshooting 7 Paper Jams Remove any paper jammed in the duplex unit If you see the jammed paper in the area of A pull out the paper toward you to remove it Open the sub output tray A...

Page 425: ...7 36 Troubleshooting 7 Paper Jams Raise the sub output tray slightly a then unhook the hook of the black transport guide b Open the sub output tray to the position shown in the figure a b...

Page 426: ...7 37 Troubleshooting 7 Paper Jams Remove any jammed paper Close the sub output tray Holding the duplex unit as shown in the figure push it into the printer firmly and horizontally...

Page 427: ...n A of the toner cartridge with the toner cartridge guides B then insert the cartridge until it stops 8 Close the front cover Close the front cover completely IMPORTANT Make sure that the front cover...

Page 428: ...close the front cover check if the toner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer Do not leave the front cover open for a...

Page 429: ...work properly the Alarm indicator orange comes on and the following service call appears in the Printer Status Window When a service call appears cycle the power of the printer using the following pro...

Page 430: ...be used as normal If the error message still appears proceed to the next step 2 Note down the error code displayed in the Printer Status Window 3 Turn the printer and computer OFF a a a a remove the U...

Page 431: ...7 42 Troubleshooting 7 Service Call Display 4 Contact your local authorized Canon dealer When contacting your Canon dealer please report the problems and the error code that you have noted...

Page 432: ...artridge has run out of toner Remedy Replace the toner cartridge with a new one See Replacing the Toner Cartridge on p 5 2 Cause 2 The drum in the toner cartridge has deteriorated Remedy Replace the t...

Page 433: ...he setting for Toner Density display the Detailed Settings dialog box by clicking Details in the Quality sheet Cause 2 The printer is exposed to direct sunlight or strong light Remedy Move the printer...

Page 434: ...rgins was printed Remedy 1 The printable area for this printer is the area except for within a 5 mm margin 15 mm for envelopes on all sides of the paper Create a margin around the print data Remedy 2...

Page 435: ...the toner cartridge See Replacing the Toner Cartridge on p 5 2 Cause 2 Multiple sheets of paper were fed at a time Remedy Align the paper stack in the paper cassette properly and load it again See Lo...

Page 436: ...in the printer driver If this solves the problem set Special Print Mode to Off In order to specify the setting for Special Print Mode display the Advanced Settings dialog box by clicking Finishing Det...

Page 437: ...If this solves the problem set Special Print Mode to Off In order to specify the setting for Special Print Mode display the Advanced Settings dialog box by clicking Finishing Details in the Finishing...

Page 438: ...pecial Print Mode to Off In order to specify the setting for Special Print Mode display the Advanced Settings dialog box by clicking Finishing Details in the Finishing sheet and then clicking Advanced...

Page 439: ...it again See Uninstalling the CAPT Software on p 3 81 2 Print a test page Click Print Test Page in the General sheet in the Printer Properties dialog box When the test page is printed correctly Print...

Page 440: ...Software on p 3 81 Delete Canon LBP3500 in Add or Remove Programs 2 See When Uninstallation Fails on p 7 52 Delete Canon LBP3500 in Add or Remove Programs 2 See When Uninstallation Fails on p 7 52 In...

Page 441: ...Programs For Windows Server 2003 From the Start menu select Control Panel Add or Remove Programs For Windows Vista From the Start menu select Control Panel and then click Uninstall a program 2 Select...

Page 442: ...sing Windows Vista and the User Account Control dialog box appears click Continue 3 Select the name of this printer then click Delete 4 Click Yes Uninstallation starts Please wait a moment 5 Click Exi...

Page 443: ...ms For Windows 2000 From the Start menu select Settings Control Panel and then double click Add Remove Programs For Windows Server 2003 From the Start menu select Control Panel Add or Remove Programs...

Page 444: ...select Settings Control Panel and then double click the System icon For Windows Server 2003 From the Start menu select Control Panel System For Windows Vista From the Start menu select Control Panel a...

Page 445: ...s not installed properly Select Unknown device then uninstall it Never delete any drivers for other devices If you delete them by mistake Windows may not operate properly If the USB class driver is no...

Page 446: ...OFF and disconnect the USB cable Then connect the USB cable again and turn the printer ON Cause 2 The printer is OFF Remedy Turn the printer ON Cause 3 The USB cable is not connected properly Remedy...

Page 447: ...istrators Remedy CAPT Canon Advanced Printing Technology software needs to be installed by a member of Administrators Have a user with the correct permissions to install the software Installation Prob...

Page 448: ...onnect it Cause 2 The cable is connected to the UP LINK cascade port on the hub Remedy 1 Connect the LAN cable to a port with a X mark Remedy 2 If the hub has a UP LINK cascade switch switch to X Caus...

Page 449: ...ly Remedy 2 Replace the network cable with a proper one and check if there is no disconnection or damage Remedy 3 If the ERR indicator still comes on even after applying the Remedy 1 and 2 contact you...

Page 450: ...T Software on p 3 4 The printer stops printing temporarily Cause When printing after the paper is changed from narrower one to wider one the printer cools down the fixing unit so that the print qualit...

Page 451: ...emedy Start up the print server then configure Windows Firewall to unblock communication with the client computers See Windows Firewall on p 8 12 The printer status is not displayed properly in the Pr...

Page 452: ...ork board or confirm the TCP IP settings Use these functions when required after installing and connecting the printer for example when you want to check the operation NOTE Configuration Page Print is...

Page 453: ...uration Page Print is printed 4 Confirm the contents of the Configuration Page Print Configuration Page Print prints information as shown in the following figure You can confirm the optional settings...

Page 454: ...7 65 Troubleshooting 7 Confirming the Printer Features IMPORTANT This is a sample of Configuration Page Print The contents may differ from the Configuration Page Print printed by your computer...

Page 455: ...7 66 Troubleshooting 7 Confirming the Printer Features...

Page 456: ...Print Monitor Installer 8 10 NetSpot Console 8 11 Windows Firewall 8 12 Configuring Windows Firewall to Unblock Communication with the Client Computers 8 13 Configuring Windows Firewall to Block Commu...

Page 457: ...the settings of the fixing mode This is because the safety function that prevents damage caused by heat becomes active Warm up time Time from power on to printer ready 17 seconds or less May vary dep...

Page 458: ...in landscape orientation Width 210 0 to 297 0 mm Length 148 0 to 297 0 mm Paper capacity approx 500 sheets 64 g m2 Multi purpose tray Standard sizes A3 B4 A4 B5 A5 Ledger 11 x 17 Legal Letter Executi...

Page 459: ...indicators 1 Operation key Expansion slot 1 Power supply 220 240 V 10 50 60 Hz 2 Hz Power consumption at temperature of 20 C 68 F Average during operation approx 434 W 1 Average during standby approx...

Page 460: ...approx 9 3 kg Duplex unit DU 67 approx 3 9 kg mark indicates optional products Printing software CAPT Canon Advanced Printing Technology Printable area Data cannot be printed within a 5 mm margin on a...

Page 461: ...8 438 7 32 6 184 88 6 40 6 277 344 272 286 6 518 Tray Extension Auxiliary Tray Multi purpose Tray Auxiliary Tray Sub output Tray Auxiliary Tray Tray Extension Front Surface mm 121 6 172 2 93 8 184 88...

Page 462: ...7 32 6 277 272 286 6 344 Tray Extension Auxiliary Tray Multi purpose Tray Sub output Tray Auxiliary Tray Tray Extension Auxiliary Tray mm Front Surface 121 6 88 6 172 2 93 8 184 40 6 438 7 32 6 518 4...

Page 463: ...8 8 Appendix 8 Dimensions of Each Part Duplex Unit DU 67 Front Surface mm 25 133 355 414 4 397 8...

Page 464: ...pot Device Installer is software that allows you to easily initialize the settings of printers connected to the network For more details on NetSpot Device Installer see Network Guide NOTE When the pri...

Page 465: ...cting your computer to the printer on a TCP IP network as well as the printing software CAPT For more details on Canon CAPT Print Monitor see Network Guide NOTE When the printer driver is installed fr...

Page 466: ...sole allows you to view a list of printers display a printer map specify detailed protocol settings monitor printer states perform job operations and configure and view a variety of printer informatio...

Page 467: ...APT Windows Firewall Utility to your hard disk to run it copy all of the files CNAB6FW EXE CAPTRGFW DLL and CNAB6FW INI from the WF_UTIL folder on the supplied LBP3500 User Software CD ROM to your har...

Page 468: ...ROM icon and then select Open from the pop up menu 3 Double click English WF_UTIL CNAB6FW EXE CAPT Windows Firewall Utility runs IMPORTANT You can also run CAPT Windows Firewall Utility using the fol...

Page 469: ...Panel and then click Network and Internet Connections Windows Firewall For Windows Server 2003 From the Start menu select Control Panel Windows Firewall For Windows Vista From the Start menu select C...

Page 470: ...OM icon and then select Open from the pop up menu 3 Double click English WF_UTIL CNAB6FW EXE CAPT Windows Firewall Utility runs IMPORTANT You can also run CAPT Windows Firewall Utility using the follo...

Page 471: ...e printer status may not be displayed properly in the Printer Status Window and some of the printer functions may not operate properly 1 Display the Windows Firewall Windows Firewall Settings for Wind...

Page 472: ...e Exceptions sheet in the Windows Firewall Windows Firewall Settings for Windows Vista dialog box select the File and Printer Sharing check box and then click OK Windows Firewall is configured to unbl...

Page 473: ...g 32 bit Windows Vista or 64 bit Windows Vista you can check that using the following procedure 1 From the Start menu select Control Panel 2 Click System and Maintenance System 3 Check the processor v...

Page 474: ...ler 5 15 Outside of the Printer 5 25 Client 3 55 3 68 Continue Printing with the Multi purpose Tray 4 36 Contrast 4 62 Control Panel 1 5 Copies 4 24 Custom Installation 3 4 Custom Paper Size 4 25 D De...

Page 475: ...5 LNK Indicator 6 33 Load Paper Indicator 1 7 Loading Paper Custom Paper Size 2 57 Envelope 2 52 Heavy Paper 2 26 2 46 Label 2 46 Multi purpose Tray 2 45 Paper Cassette 2 26 Plain Paper 2 26 2 46 Tra...

Page 476: ...Their Functions 1 4 Pause when Printing from the Multi purpose Tray 4 35 Peripheral Space Required 6 7 Plain Paper 2 4 Plug and Play Windows 2000 3 25 Windows Vista 3 13 Windows XP Server 2003 3 19 P...

Page 477: ...2 Import 4 41 Name 4 41 Profile List 4 41 Specifying Profiles 4 65 Profile Sheet 4 41 Q Quality Sheet 4 36 R Rating Label 1 6 Ready Indicator 1 7 S Scaling 4 45 Self diagnostic Test 1 10 Serial Number...

Page 478: ...8 23 Index 8 Appendix V Ventilation Slots 1 5 W Watermark 4 25 4 49 When Nothing is Printed 7 50 Windows Firewall 8 12...

Page 479: ...ervice The serial number for this printer is indicated at the location shown in the following figure IMPORTANT The labels on which the serial number is indicated are required for service or maintenanc...

Page 480: ...FA7 9916 060 CANON INC 2009...

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