Canon iR3245, Network Manual

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7
Troubleshooting
7-20 Encrypted SSL Data Communication Problems and Remedies
You cannot use encrypted SSL communication for IPP printing, email/I-fax, the Remote
UI, MEAP functions via a web browser, and device information delivery, or confirm
Department IDs and passwords even after you have turned SSL on.
Cause1
The generated key pair or server certificate is corrupted.
Remedy
After erasing the key pair you are using, generate a key pair and server
certificate.
Cause2
The preinstalled default key pair or server certificate is corrupted.
Remedy
After erasing the key pair you are using, generate a key pair and server
certificate.
Cause3
The registered key pair file or server certificate file is corrupted.
Remedy
After erasing the key pair you are using, install the key pair file and
server certificate file created on your computer using the Remote UI
(See the Remote UI Guide). Then, register the installed files on the
control panel of the machine.
For instructions on how to confirm whether the key pair you are using is corrupted, see
"Editing Key Pairs and Server Certificates(p.3-42)."
<Certificate exp. date error> is displayed.
Cause
The certificate has expired.
Remedy
Confirm the expiration date for the certificate.
<Digital sig. cert. access err.> is displayed.
Cause1
Access to the user certificate was denied when sending a PDF with a
user signature.
Remedy
See "Generating and Confirming a Key Pair and Device Signature
Certificate and User Certificate for Adding Digital Signatures to PDF
Files(p.3-50)" to confirm the user certificate settings.
Cause2
Access to the device certificate was denied when sending a PDF with a
device signature.
Acesst 1.0 6251194