7
Troubleshooting
Printing Problems and Remedies
7-9
Cause 1
The machine and cable are not properly connected.
Remedy
Turn OFF the machine's power switches, check that the machine is
connected to the network using the proper cable, and then turn them
ON. (See "Connecting the Machine to a Computer or Network(p.2-3).")
Cause 2
TCP/IP network is not properly set up.
Remedy
On the assumption that the TCP/IP is working correctly if you print using
NetBIOS network, check the following:
Confirm that the IPv4 addresses are properly set up. If the IPv4 addresses were set using DHCP,
BOOTP, or RARP, confirm that they are operating.
If you are using a DHCP server, confirm that the WINS server is working correctly with the DHCP
server.
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup of
network communications for the machine. (See "Startup Time Settings(p.3-78).")
Cause 3
NetBIOS network is not properly set up.
Remedy
Confirm that SMB and WINS are properly set up.
Cause 4
The IPv4 address of the computer from which data (print/fax/I-fax job) is
to be sent to the machine is not permitted by the settings for <RX/Print
Range> in [IP Address Range Settings] on the IPv4 Settings screen.
Remedy
Check the settings for <RX/Print Range> in [IP Address Range Settings]
on the IPv4 Settings screen. (See step 8 in "TCP/IPv4 Settings(p.3-4).")
Cause 5
The computer that is printing is not properly set up.
Remedy
Check the following:
Confirm that the proper printer driver is installed. If you are printing from Windows, each computer
must have a printer driver installed.
For instructions on how to install printer drivers, see Getting Started.
Confirm that the correct printer is set as the output destination for the computer that is printing.
Confirm the output destination in [Printer] in [Control Panel].
Cause 6
An error message is displayed on the touch panel display of the
machine.
Remedy
After confirming the error message, perform the necessary operations
according to the error message displayed.
Acesst 1.0 6251194
Summary of Contents for iR3245
Page 2: ......
Page 7: ...chapter 1 Before You Start...
Page 15: ...1 Before You Start Using E Mail I Fax 1 9 Using E Mail I Fax...
Page 18: ...1 Before You Start 1 12 Sending Data Sending Data...
Page 29: ...chapter 2 Settings Common to the Network Protocols...
Page 53: ...chapter 3 Using a TCP IP Network...
Page 149: ...3 Using a TCP IP Network FTP Server Settings 3 97 FTP Server Settings...
Page 171: ...chapter 4 Using a NetWare Network Windows...
Page 194: ...4 Using a NetWare Network Windows 4 24 Setting Up a Computer as a File Server...
Page 195: ...chapter 5 Using a NetBIOS Network...
Page 206: ...5 Using a NetBIOS Network 5 12 Printer Connection Method Printer Connection Method...
Page 222: ...5 Using a NetBIOS Network 5 28 Samba UNIX Linux Mac OS X...
Page 223: ...chapter 6 Using an AppleTalk Network Macintosh...
Page 228: ...6 Using an AppleTalk Network Macintosh 6 6 Setting Up a Computer for Printing...
Page 229: ...chapter 7 Troubleshooting...
Page 252: ...7 Troubleshooting 7 24 IEEE802 1X Authentication Problems and Remedies...
Page 253: ...chapter 8 Appendix...
Page 287: ......