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6-20

Service Call Message

Trou

blesho

oting

6

Service Call Message

If a malfunction occurs to the machine, service call messages appear on the display.

WARNING

•

Do not insert or unplug the power plug with wet hands, as this may result in electrical shock.

CAUTION

•

Always grasp the plug portion when unplugging the power plug. Pulling on the power cord may expose or
snap the core wire, or otherwise damage the power cord. If the cord is damaged, this could cause an electricity
leak and result in a fire or electrical shock.

IMPORTANT

•

If you turn off the main power when there is any stored job, its data will be deleted.

•

If <SYSTEM ERROR/E100> appears on the display, refer to the list of error messages on p. 6-18.

Calling Your Local Authorized Canon Dealer

If a malfunction occurs to the machine, service call messages appear on the display. Follow the
procedure described below to solve the problem.

EXXX

1

Turn off the main power, wait for more than 10 seconds, then turn it on again.

ON

OFF

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Summary of Contents for iR2000 Series

Page 1: ...iR2000 iR1600 Reference Guide Canon ...

Page 2: ...Troubleshooting Reference Guide This Document For Basic Copying For Convenient Copying Copying Guide For Remote UI Use Remote UI Guide For Setting Up the Network Connection Setup Guide For Printer Use PS PCL Printer Guide For Installing Printer Driver PS Driver Guide PCL Driver Guide For Connecting and Setting the Network Network Guide ...

Page 3: ...n Original and the Output Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Some of the data contained herein may not exactly reflect the current model of the particular product with which this manual has been included If you have a need for an exact specification please contact Canon for the current specification No part of this document may be photocopied reproduced...

Page 4: ... Used in This Manual xv Chapter 1 Before You Start Using This Machine About the Installation Location and Handling 1 2 Installation Precautions 1 2 Avoid Installing the Machine in the Following Locations 1 2 Select a Safe Power Supply 1 5 Provide Adequate Installation Space 1 5 Moving the Machine 1 6 Handling Precautions 1 7 What the iR2000 1600 Series Machine Can Do 1 9 Reserving Next Job While C...

Page 5: ... Job 2 3 Canceling with Stop 2 3 Canceling from the Monitor Screen 2 4 Chapter 3 Selecting and Storing Settings to Suit your Needs Additional Functions Settings Table 3 2 Setting Specifications That Are Common to Each Function Common Settings 3 5 Setting Keypad Volume Alarm Volume Printing End Tone and Scanning End Tone 3 5 Setting the Power Consumption in Energy Saver Mode 3 7 Setting a Paper Dra...

Page 6: ...own ID 4 11 Chapter 5 Routine Maintenance Loading Paper 5 2 Loading Paper in the Paper Drawers 5 2 Adjusting a Paper Drawer to Hold a Different Paper Size 5 5 Replacing the Toner Cartridge 5 10 Replacing the Drum Cartridge 5 16 Routine Cleaning 5 22 Cleaning the Platen Glass Rear Side of Platen Glass Cover 5 22 Cleaning the Feeder 5 23 Cleaning the Roller 5 26 Consumables 5 29 Chapter 6 Troublesho...

Page 7: ...Removing Jammed Staples from the Stapler Unit K1 7 18 Inner 2 Way Tray B1 7 21 Parts and Their Functions 7 21 Tray Functions 7 22 Clearing Paper Jams in the Inner 2 Way Tray B1 7 22 Card Reader 7 27 Operations Before Using Copy 7 27 Operations After Using Copy 7 28 Cassette Feeding Module 7 29 Cassette Feeding Module F1 7 29 Cassette Feeding Module G1 7 29 Cassette Feeding Module H1 7 30 Chapter 8...

Page 8: ...ns Used in This Manual Unless otherwise mentioned illustrations used in this manual are those taken when the Feeder ADF J1 Finisher L1 and the Cassette Feeding Module F1 are attached to the iR1600 WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings CAUTION ...

Page 9: ...lowing classes CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A RAYONNEMENT LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO LASER DE CLASE 1 APARELHO A LASER DE CLASSE 1 CAUTION Use of controls adjustments or performance of procedures other than those specified in the manual may result in hazardous radiation exposure DANGER Invisible laser radiation when open AVOID DIRECT EXPOSURE TO BEAM ...

Page 10: ... Inc This product meets the ENERGY STAR Program for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business pr...

Page 11: ...hat you purchased this product Necklaces and other metal objects Cups vases flowerpots and other containers filled with water or liquids CAUTION Do not install the machine in unstable locations such as on unsteady platforms or on inclined floors or in locations which are subject to excessive vibrations as this may cause the machine to fall or tip over resulting in personal injury Never block the v...

Page 12: ...AC 220 240 V and over and untie the cord binding and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power and extension cords CAUTION Do not use power supplies with voltages other than those specified as this may result in a fire or electrical shock Always grasp the plug portion when unplugging the power plug Pulling on the power cord may ex...

Page 13: ...chine If these items come into contact with a high voltage area inside the machine this may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn OFF the main power switch and unplug the power plug from the outlet Then contact your service representative or the shop you purchased the machine CAUTION Do not place heavy objects on the machine ...

Page 14: ...use serious damage to your eyes Maintenance and Inspections WARNING When cleaning the machine first turn OFF the main power switch then unplug the power plug Failure to observe these steps may result in a fire or electrical shock Clean the machine using a firmly wrung cloth dampened with a mild cleansing detergent mixed with water Do not use alcohol benzene paint thinner or other flammable substan...

Page 15: ...and entering your eyes or mouth If toner enters your eyes or mouth wash immediately with cold water and consult a physician When loading paper or removing jammed originals or paper take care not to cut your hands on the edges of the original or paper Consumables WARNING Do not throw used toner cartridges into open flames as this may cause toner remaining inside the cartridges to ignite and result ...

Page 16: ...int or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Traveler s Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled Immigration Papers Identifying Badges or Insignias Internal Revenue Stamps canceled...

Page 17: ... complex way so that not only copies but also various kinds of prints may sometimes have to wait their turn before they can be output To avoid confusion when reading this manual the terms scanning printing and copying used throughout this manual are defined as set out below There are some cases in which the scanning of an original when making a copy and the process of making a print are described ...

Page 18: ...xvi ...

Page 19: ...ment 1 10 Checking the Job Status 1 10 Parts and Their Functions 1 11 External View 1 11 Internal View 1 13 Control Panel Parts and Functions 1 14 Main Power and Control Panel Power 1 16 How to Turn On the Main Power 1 16 Energy Saver Button 1 19 Turning Off the Main Power When Optional Hard Disk is Attached 1 19 The System Settings of This Machine 1 20 Entering the Department ID and Password 1 21...

Page 20: ...talling the Machine in the Following Locations Avoid locations which are subject to extremes of temperature and humidity either low or high For example avoid installing the machine near water faucets hot water heaters humidifiers air conditioners heaters or stoves Avoid installing the machine in direct sunlight If this is unavoidable shade the machine using curtains ...

Page 21: ...ged period of time in a poorly ventilated room or when making a large quantity of prints be sure to ventilate the room to make the working environment as comfortable as possible Avoid locations where a considerable amount of dust accumulates Avoid locations where ammonia gas is emitted Avoid locations near volatile flammable materials such as alcohol or paint thinner Avoid locations which are subj...

Page 22: ...ity to obtain print images Avoid installing the machine near computers or other precision electronic equipment Electrical interference and vibrations generated by the machine during printing can adversely affect the operation of such equipment Avoid installing the machine near televisions radios or similar electronic equipment The machine might interfere with sound and picture signal reception etc...

Page 23: ...d Do not plug the machine into a multi plug power strip Doing so might cause a fire The power cable may become damaged if it is often stepped on or if heavy objects are placed on it Continued use of a damaged power cable can lead to an accident Provide Adequate Installation Space Provide enough space at each side and the top of the machine for unrestricted operation When Finisher L1 is attached mo...

Page 24: ...tend to move the machine contact your service representative beforehand When you are moving the machine by yourself be sure to unplug the power cord and disconnect all the other connection cables before moving Failure to do so may damage the power cord and may result in fire or electric shock When carrying the machine be sure to hold the parts indicated below Failure to do so may cause the machine...

Page 25: ... as paper clips or staples inside the machine If a foreign object comes into contact with electrical parts inside the machine it might cause a short circuit and result in a fire or an electrical shock If there is unusual noise or smoke immediately turn the main power switch off then call your service representative Using the machine in this state might cause a fire or an electric shock Also avoid ...

Page 26: ...Before You Start Using This Machine 1 1 8 About the Installation Location and Handling Do not use highly flammable sprays such as spray glue as it may catch fire ...

Page 27: ...eeds The Additional Functions menu appears when you press Additional Functions The Additional Functions menu enables you to make common settings related to many functions of the machine as well as to make settings for specific functions to suit your needs NOTE Settings made in the Additional Functions menu are not changed even when you press Reset For details of how to make custom settings see Sel...

Page 28: ...ower you can reactivate the machine from the energy saver mode quickly NOTE The Auto Sleep Time can be set from 3 to 30 minutes The default setting is 15 minutes For details about the Energy Saver function see Setting the Energy Saver Mode on p 3 18 Daily Timer You can set the time to enter the energy saver mode automatically for each day of the week NOTE For details about the Daily Timer see Sett...

Page 29: ...e 1 Parts and Their Functions External View When Feeder ADF J1 Finisher L1 and Cassette Feeding Module F1 iR1600 only are attached When Feeder ADF J1 Inner 2 Way Tray B1 and Cassette Feeding Module G1 iR2000 only or Cassette Feeding Module H1 iR1600 only are attached ...

Page 30: ...cover and Cassette Feeding Module F1 iR1600 only are attached 1 Control panel See Control Panel Parts and Functions on p 1 14 2 Feeder platen glass cover 3 Original Supply tray 4 Original Output area 5 Paper drawers Hold up to 250 sheets of paper 80 g m2 6 Main power switch 7 Ventilation slot ...

Page 31: ...er 4 Stack bypass Feeds transparencies and non standard size paper stock See Making Prints Using the Stack Bypass on p 1 30 5 Left cover 6 Drum cartridge 7 Upper left cover Open this cover when clearing paper jams See Clearing Paper Jams on p 6 2 8 Scanning area 9 Rear side of platen glass cover Q Platen glass W Toner cartridge ...

Page 32: ...stem button and indicator Press to turn on off the printer function The indicator lights when the printer function is on 8 Cursor button Press to select an item when adjusting the settings etc 9 OK button Press to set a mode or function Q Reset button Press to return the settings to the Standard mode W Energy Saver button Press to enter recover from the energy saver mode E Monitor button Press to ...

Page 33: ...ce the size of a document when copying Direct button Press to return to the direct copy Enlarge Press to enlarge the size of a document when copying S Exposure indicator The indicator shows the current exposure setting D Zoom button Press to set the zoom mode F Additional Functions button Press to set additional functions using the menu G Interrupt button Press to interrupt a continuous copying jo...

Page 34: ... sure that the power plug is firmly inserted into the power outlet WARNING Never remove or insert the power plug with wet hands This can cause an electrical shock 2 Press the power switch to ON I side The main power switch is located on the right side of the machine When turning off the main power press the main power switch to the O side The main power indicator on the control panel lights If the...

Page 35: ...wer back on NOTE The standard settings are selected at power on The standard copy settings are as follows Copy ratio Direct 100 Paper selection Auto Paper Selection Copy exposure 5 Copy quantity 1 You can change the standard copy settings See the Copying Guide You can reserve a job when the display above appears See the Copying Guide 3 When a message appears on the display follow the instructions ...

Page 36: ... for details about entering the department ID and Password DAC PASSWORD is displayed only when the Password is set For details about the Department ID Management see Setting the Department ID Management on p 4 5 If the message INSERT CONTROL CARD appears Insert a control card NOTE For details about the control card see Card Reader on p 7 27 INSERT CONTROL CARD ...

Page 37: ... menu See Setting the Power Consumption in Energy Saver Mode on p 3 7 The machine does not enter the sleep mode even if you press Energy Saver if the machine is scanning or printing or any original is set in the Feeder See Setting the Energy Saver Mode on p 3 18 The machine can receive and print documents from a personal computer even when it is in the low energy mode Turning Off the Main Power Wh...

Page 38: ...chine before using it on a network or with the printer Refer to the following instructions Setting up and Connecting to the Network See the Network Guide Installing the Printer Driver See the PS PCL Driver Guide Date and Time Settings See Setting the Current Date and Time on p 3 15 System Management Settings See System Management Settings on p 4 1 ...

Page 39: ...CONTROL CARD appears on the display Insert the control card into the card slot See Card Reader on p 7 27 After Turning the Power On After turning the power on and the machine becomes ready to scan the display for entering the Department ID and Password appears NOTE For details of how to turn the power on see Main Power and Control Panel Power on p 1 16 1 Enter the department ID up to seven digits ...

Page 40: ...gement on p 4 5 After Finishing Operations of the Machine 1 When your operations are completed press The display for entering the Department ID and Password appears NOTE To perform operations again enter the Department ID and Password If you do not press after finishing your operations any subsequent copies will be totaled under the Department ID which you previously entered The display for enteri...

Page 41: ...nd type of paper that you want to print and the settings that you have programmed Platen glass Place the originals on the platen glass when scanning bound originals originals on heavy or lightweight paper and transparencies Feeder when attached Place a stack of originals in the optional feeder and press Start The machine automatically scans them into memory ...

Page 42: ...tally However the scanning speed for horizontally placed originals is somewhat slower than for vertically placed originals You can place originals horizontally when printing with Preset Zoom mode such as when processing A4 A3 Horizontally placed A4 B5 and A5 size originals are referred to as A4 B5 and A5 A3 and B4 size originals must be placed horizontally To get the same output result as when the...

Page 43: ...PORTANT When the optional feeder is attached the original size detection function of the platen glass does not work 1 Lift up the feeder platen glass cover IMPORTANT The iR2000 is equipped with an open close sensor of the platen glass cover When placing originals on the platen glass lift the platen glass cover about 30 cm If the sensor does not detach from the platen glass cover the size of origin...

Page 44: ...e placed face down Align the corner of the original with the top left corner the arrow of the platen glass Place books and other bound originals on the platen glass in the same way When enlarging A4 B5 or A5 size originals to A3 or B4 size paper place the original horizontally on the platen glass and align it with the A4 B5 or A5 marks ...

Page 45: ...anning thick books This may damage the platen glass and cause personal injury IMPORTANT When placing originals on the platen glass the size of the original is detected after the platen glass cover has been lowered For iR2000 only Be sure to lower the platen glass cover before copying STMT size and postcards cannot be detected Follow the instructions on the display and specify the original size or ...

Page 46: ... or large binding holes Severely curled originals or originals with sharp folds Clipped or stapled originals Carbon backed paper or other originals which might not feed smoothly Transparencies and other highly transparent originals Avoid scanning the same original using the feeder more than approximately 30 times From being scanned repeatedly the original gets folded or torn which may cause a pape...

Page 47: ...it the size of the originals IMPORTANT Do not add or remove originals while they are being scanned When scanning is completed remove the originals from the original output tray to avoid paper jams NOTE The scanned originals are output face down to the original output tray Original output tray ...

Page 48: ...may meet the above specifications but cannot be fed in the stack bypass Do not load different size type paper at the same time It is recommended not to use the paper with anything printed on the back When using the label sheets load them one by one on the stack bypass When printing on envelopes empty the output tray when at most 10 printed envelopes accumulate in the tray For details about paper s...

Page 49: ...pass Press Paper Select repeatedly until the indicator for the stack bypass lights If paper different from that specified is loaded in the stack bypass Check to see if any job is reserved See Flow of Checking Canceling Operations on p 2 2 When there is no reserved job continue the procedure from step 2 2 Adjust the slide guides to the size of the paper Slide guides ...

Page 50: ...l the indicator for the stack bypass lights up on the control panel 4 Load the paper in the stack bypass with the side to be printed on facing down Make sure that the height of the paper stack does not exceed the limit mark Align the required number of sheets of paper with the slide guides Insert the paper into the machine until it stops STACK BYPASS SIZE A3 Auxiliary tray ...

Page 51: ...tack them together Load the envelopes as shown below when printing on the upper side IMPORTANT Make sure that the envelopes are not inflated with air Press the stack of envelopes to empty the envelopes You cannot print on the back side of the envelopes Depending on the paper type or condition of the envelopes the printing quality may deteriorate or paper jam may occur In such a case it is recommen...

Page 52: ...e envelope type is not set correctly a paper jam will occur NOTE The above display appears unless the paper size is set in the USE STACK BYPASS menu 6 Press or to select the paper type and press IMPORTANT Select the correct paper type to avoid paper jam NOTE For details about paper types see Available Paper Stock on p 1 36 7 Place your originals and set the copy mode 8 Press Start Copying starts S...

Page 53: ... operate these functions together Multi function Operation The following table presents details of multi function operations Unavailable due to the duplicate devices O Available Previous job Next job Copy Scanning data Printing Copy Scanning data O Printing O Printer Receiving data O O Printing O Previous job Next job Printer Receiving data Printing Copy Scanning data O O Printing O Printer Receiv...

Page 54: ...ing table 1 From 60 g m2 to 90 g m2 2 From 90 g m2 to 128 g m2 3 Only one sheet at the same time O Can be used Cannot be used IMPORTANT Do not use the rear side of the printed paper It may cause a paper jam Paper Type Available Loading Place Paper Set Place Paper drawer Stack bypass Plain 1 O O Heavy 2 O O Recycled 1 O O Transparency O Labels 3 O Envelope O ...

Page 55: ...rs 3 4 for iR2000 Paper Size Length Width Available Loading Place Paper Set Place Paper Drawer 1 to 4 Stack Bypass A3 297 420 mm O O A4 297 210 mm O O A4 210 297 mm O O A5 210 148 mm O O A5 148 210 mm O B4 257 364 mm O O B5 257 182 mm O O B5 182 257 mm O O 11 17 279 432 mm O O LGL 216 356 mm O O LTR 279 216 mm O O LTR 216 279 mm O O STMT 216 140 mm O O STMT 140 216 mm O Envelope US Commercial 10 1...

Page 56: ...Before You Start Using This Machine 1 1 38 Available Paper Stock ...

Page 57: ...s methods of confirming and canceling print jobs and additional related functions are explained in this chapter Flow of Checking Canceling Operations 2 2 Canceling a Job 2 3 Canceling with Stop 2 3 Canceling from the Monitor Screen 2 4 ...

Page 58: ...y jobs 1 Press The current copy job appears on the display To scroll through the list of the jobs press or NOTE To check the status of the print jobs sent from a computer see the PS PCL Printer Guide supplied with the optional Printer Board The Monitor screen does not appear during scanning 2 Press Stop to return to the standby mode COPY STATUS 0002 07 52 06 01 Monitor Monitor ...

Page 59: ...E If you press Stop during scanning when copying from the optional Feeder the original may stop inside the Feeder In such a case remove the original from inside the Feeder following the procedure described in Clearing Paper Jams in the Feeder on p 7 4 If there is only one job which is being printed Press to select YES If you do not want to cancel the job press STOP KEY PRESSED PRESS OK KEY CANCEL ...

Page 60: ...and cancel one by one Canceling from the Monitor Screen You can cancel a job while it is waiting to be processed or during printing 1 Press The current copy job appears on the display 2 Press or to scroll through the job list NOTE The job numbers are displayed depending on the job status as follows With an asterisk Current job With a dash Stopped job With no mark Reserved job SELECT JOB TO CANCEL ...

Page 61: ...celed NOTE If you want to cancel another job repeat steps 3 to 5 You cannot select multiple jobs and cancel them all at once When canceling multiple jobs select and cancel one by one If you do not want to cancel the job press to select NO 5 Press to return to the standby mode CANCEL COPYING YES NO C ...

Page 62: ...Checking Job 2 2 6 Canceling a Job ...

Page 63: ...aper Drawer for Auto Paper Selection Auto Drawer Switching 3 8 Setting the Standard Paper for the Stack Bypass 3 9 Setting the Paper Type for the Drawer 3 11 Setting the Rotate Printing 3 11 Setting a Dedicated Tray for Each Function 3 12 Selecting the Display Language 3 14 Setting the Timer Timer Settings 3 15 Setting the Current Date and Time 3 15 Setting the Auto Clear 3 16 Setting the Energy S...

Page 64: ...gs Applicable page 1 VOLUME CONTROL KEYPAD VOLUME ALARM VOLUME ON OFF volume 1 3 PRINTING END TONE SCANNING END TONE ERROR ONLY ON OFF Volume 1 3 3 5 2 ESS POWER LEVEL LOW HIGH 3 7 3 DRAWER ELIGIBLTY COPY REPORT STACK BYPASS ON OFF DRAWER 1 2 3 4 ON OFF STACK BYPASS SIZE A3 A4 B4 B5 A4 A5 B5 A5 11 17 LTR LTR LGL STMT STMT OFF 3 8 4 USE STACK BYPASS ON STACK BYPASS SIZE A3 A4 B4 B5 A4 A5 B5 A5 11 1...

Page 65: ...FF The Copying Guide Additional Function Available settings Applicable page 1 DATE TIME SETTING Default setting 3 15 2 AUTO CLEAR ON 1 to 9 min in one minute increments 2 MIN OFF 3 16 3 ENERGY SAVER ON 3 to 30 min in one minute increments 15 MIN OFF 3 18 4 DAILY TIMER SET Sunday to Saturday 00 00 to 23 59 in one minute increments 3 19 5 DATE SETUP YYYY MM DD MM DD YYYY DD MM YYYY 3 20 Additional F...

Page 66: ... Table ADJUST CLEAN PRINT LISTS Additional Function Available settings Applicable page 1 ROLLER CLEANING START CLEANING CLEAN PAPER PRT 5 25 2 USE STAPLE SHIFT ON OFF 6 11 Additional Function Available settings Applicable page 1 USER DATA 3 22 2 DEPT INFO LIST 3 23 3 CANCEL REPORT 3 23 ...

Page 67: ... not to sound audible tones and their volume Each tone sounds on the following occasion Keypad Volume When pressing keys on the control panel Alarm Volume When a malfunction occurs e g paper jam or operational error Printing End Tone When the printing has finished Scanning End Tone When the scanning has finished NOTE The default setting is ON and the volume is 1 for Keypad Volume and Alarm Volume ...

Page 68: ...or 4 SCANNING END TONE and press 5 Press or to select ON ERROR ONLY or OFF for the tone you are setting and press If you selected ON or ERROR ONLY go on to step 6 If you selected OFF skip the next step and go on to step 7 6 Press or to select the volume for each tone and press You can select from 1 to 3 NOTE To set the volume for other tones repeat steps 4 to 6 7 Press Stop to return to the standb...

Page 69: ...saver mode than when you set it to HIGH However it takes more time for the machine to resume normal operation The factory setting is LOW 1 Enter the Additional Functions menu and open the 1 COMMON SETTINGS menu For details about the procedure above refer to steps 1 and 2 in Setting Keypad Volume Alarm Volume Printing End Tone and Scanning End Tone on p 3 5 2 Press or to select 2 ESS POWER LEVEL an...

Page 70: ...drawer for the size of the original and the set ratio when making a copy Auto Drawer Switching ADS If a paper drawer runs out of paper during a continuous printing job the machine automatically selects another paper drawer with the same paper size and begins feeding paper from that paper drawer The default settings is OFF for the stack bypass and ON for the paper drawers 1 to 4 1 Enter the Additio...

Page 71: ...drawer ineligible for APS ADS press OFF NOTE If you select ON for the stack bypass press or to select the paper size to be used on the stack bypass and press 6 Press Stop to return to the standby mode Setting the Standard Paper for the Stack Bypass Set the standard paper size for the stack bypass if you always use the same size paper You do not need to select the paper size each time you use the s...

Page 72: ...Printing End Tone and Scanning End Tone on p 3 5 2 Press or to select 4 USE STACK BYPASS and press When you press USE STACK BYPASS menu appears 3 Press or to select ON or OFF and press If you want to set the paper size for the stack bypass select ON If you do not want to set the paper size for the stack bypass select OFF 4 If you select ON press or to select the paper size and press 5 Press Stop t...

Page 73: ...ume Alarm Volume Printing End Tone and Scanning End Tone on p 3 5 2 Press or to select 5 SELECT PAPER and press When you press the SELECT PAPER menu appears 3 Press or to select PLAIN PAPER or HEAVY PAPER and press To use plain paper or transparencies select PLAIN PAPER To use bond paper or heavy weight paper select HEAVY PAPER 4 Press Stop to return to the standby mode Setting the Rotate Printing...

Page 74: ...If you want to print the original rotated 90 select ON 4 Press Stop to return to the standby mode Setting a Dedicated Tray for Each Function You can select the function for two output trays Tray A and Tray B if the optional Inner 2 way Tray B1 is to be used IMPORTANT This function can be set only when the Inner 2 way Tray B1 is attached NOTE When loaded from the stack bypass the bond paper and tra...

Page 75: ...Y SETTINGS and press When you press TRAY SETTINGS menu appears on the display 3 Press or to select TRAY A or TRAY B and press IMPORTANT When the paper reaches the stacking limit of the tray while Trays A and B are set as the designated tray for a certain function the machine automatically changes the output tray to another available tray 4 Press or to select the function to be set COPY or PRINTER ...

Page 76: ...nd open the 1 COMMON SETTINGS menu For details about the procedure above refer to steps 1 and 2 in Setting Keypad Volume Alarm Volume Printing End Tone and Scanning End Tone on p 3 5 2 Press or to select 8 DISPLAY LANGUAGE and press When you press the DISPLAY LANGUAGE menu appears 3 Press or to select the desired language and press 4 Press Stop to return to the standby mode COMMON SETTINGS 8 DISPL...

Page 77: ...want to set Setting the Current Date and Time You can set the current date and time The date and time set here is also used as the time setting when required for functions 1 Press Additional Functions The Additional Functions menu appears and the indicator blinks 2 Press or to select 3 TIMER SETTINGS and press When you press the TIMER SETTINGS menu appears 3 Press or to select 1 DATE TIME SETTING ...

Page 78: ...lues press Clear and enter the values again 5 Press The time is set and the display returns to the TIMER SETTINGS menu 6 Press Stop to return to the standby mode Setting the Auto Clear If the machine remains idle for a certain period of time the display returns to the standby mode Auto Clear Function Auto Clear Time can be set from 1 to 9 minutes in one minute increments and can also be set to OFF...

Page 79: ...u appears 3 Press or to select ON or OFF and press If you want to use the Auto Clear function select ON and go on to step 4 If you do not want to use the Auto Clear function select OFF and go on to step 5 4 Press or to select the desired time period and press The Auto Clear Time settings are from 0 to 9 minutes in one minute increments You can also enter values using numeric keys When you press th...

Page 80: ... the normal mode from the energy saver mode press Energy Saver To enter the energy saver mode manually press Energy Saver for more than 2 seconds 1 Enter the Additional Functions menu and open the 3 TIMER SETTINGS menu For details about the procedure above refer to steps 1 and 2 in Setting the Current Date and Time on p 3 15 2 Press or to select 3 ENERGY SAVER and press When you press the ENERGY S...

Page 81: ...cally enters the Energy saver mode for each day of the week NOTE Setting range Daily from Sunday to Saturday 00 00 to 23 59 in one minute increments When Auto Clear Time and Daily Timer are both set Auto Clear Time has priority When the current date and time are not set correctly neither the Daily Timer functions correctly 1 Enter the Additional Functions menu and open the 3 TIMER SETTINGS menu Fo...

Page 82: ...ear and enter the four digit number again If you do not want to specify the time press Clear When you press the display returns to the TIMER SETTINGS menu 5 Press Stop to return to the standby mode Setting the Date Format You can set the date format to be used on the display NOTE The default setting is DD MM YYYY day month year 1 Enter the Additional Functions menu and open the 3 TIMER SETTINGS me...

Page 83: ...t 5 DATE SET UP and press When you press the DATE SET UP menu appears 3 Press or to select the desired date format and press Examples of the date format DD MM YYYY 30 04 2002 MM DD YYYY 04 30 2002 YYYY MM DD 2002 04 30 4 Press Stop to return to the standby mode TIMER SETTINGS 5 DATE SETUP DATE SETUP DD MM YYYY ...

Page 84: ...Printing the User s Data List You can print the user s data list 1 Press Additional Functions The Additional Functions menu appears and the indicator blinks 2 Press or to select 6 PRINT LISTS and press When you press the PRINT LISTS menu appears 3 Press or to select 1 USER DATA and press When you press the User Data List is printed and the display returns to the standby mode REGISTRATION SETTING 6...

Page 85: ...INFO LIST and press When you press the department information list is printed and the display returns to the standby mode Canceling Printing of Reports 1 Open the Additional Functions menu and enter the 6 PRINT LISTS menu For details about the procedure above refer to steps 1 and 2 of Printing the User s Data List on p 3 22 2 Press or to select 3 CANCEL REPORT and press When you press the printing...

Page 86: ...Selecting and Storing Settings to Suit your Needs 3 3 24 Printing Reports Print Lists ...

Page 87: ...or Information System Settings 4 2 Setting the System Administrator ID 4 2 Setting the System Password 4 4 Setting the Department ID Management 4 5 Setting the Use of Department ID Management 4 5 Setting the Department ID Management Information 4 7 Checking the Counter Information 4 9 Restricting the Operation by Department ID 4 10 Specifying Whether or Not to Accept Print Jobs of Unknown ID 4 11 ...

Page 88: ...or can store and change the System Settings NOTE The maximum number of digits you can store for the System Administrator ID and Password is seven Setting the System Administrator ID You can set or change the System Administrator ID You must set the ID 1 Press Additional Functions The Additional Functions menu appears and the indicator blinks 2 Press or to select 4 SYSTEM SETTINGS and press When yo...

Page 89: ...up to seven digits with numeric keys for the new System Administrator ID and press When you press the System Administrator ID is stored and the display returns to the SYS ADMIN INFO menu NOTE You cannot store a System Administrator ID with only the number 0 such as 00 You can delete the number you entered by pressing Clear 6 Press Stop to return to the standby mode SYSTEM SETTINGS 1 SYS ADMIN INFO...

Page 90: ...3 in Setting the System Administrator ID on p 4 2 2 Press or to select 2 SYSTEM PASSWORD and press When you press the SYSTEM PASSWORD menu appears 3 Enter a number of up to seven digits for the new System Password using the numeric keys and press NOTE You cannot store a System Settings Password with only the number 0 such as 00 You can delete the number you entered by pressing Clear 4 Press Stop t...

Page 91: ... the following operations can be performed Specifying whether or not to use Department ID Management Storing the Department ID and the Password Setting the Impression Limit for each department IMPORTANT This function switches to Card ID Management when the optional Card Reader is attached Card ID Management automatically manages the ID according to department See Card Reader on p 7 27 NOTE The max...

Page 92: ... press the DEPT ID MANAGEMNT menu appears 4 Press or to select ON or OFF and press If you want to use Department ID Management select ON The Department ID Settings menu appears Entering the Department ID and Password page 1 21 If you do not want to use Department ID Management select OFF 5 Press Stop to return to the standby mode REGISTRATION SETTING 4 SYSTEM SETTINGS SYSTEM SETTINGS 2 DEPT ID MAN...

Page 93: ... the factory When using the control card it is necessary to register the Department ID into the card to be used 1 Enter the Additional Functions menu and open the 2 DEPT ID MANAGEMNT and press For details about the procedure above refer to steps 1 to 3 in Setting the System Administrator ID on p 4 2 2 Press or to select ON and press When you press the DEPT ID MANAGEMNT menu appears 3 Press or to s...

Page 94: ...ered department will operate the machine with this password When you press the password is stored and the display returns to the DAC SETUP menu NOTE You can delete the number you entered by pressing Clear 8 Press or to select 2 COPY LIMITS and press 9 Enter the maximum number of pages that can be printed by the registered department using the numeric keys and press When you press the impression li...

Page 95: ...e above refer to steps 1 to 3 in Setting the Use of Department ID Management on p 4 5 2 Press or to select ON and press When you press the DEPT ID MANAGEMNT menu appears 3 Press or to select 2 COUNT MANAGEMENT and press When you press the COUNT MANAGEMENT menu appears 4 Press or to select 1 COUNT INFORMATION and press When you press the counter information is displayed NOTE If you select 2 COUNT R...

Page 96: ...setting is OFF 1 Enter the Additional Functions menu and open the 2 DEPT ID MANAGEMNT and press For details about the procedure above refer to steps 1 to 3 in Setting the Use of Department ID Management on p 4 5 2 Press or to select ON and press When you press the DEPT ID MANAGEMNT menu appears 3 Press or to select 3 RESTRICTIONS and press When you press the RESTRICTIONS menu appears 4 Press or to...

Page 97: ...nting documents from a printer driver not correspondent with a stored Department ID NOTE The default setting is ON 1 Enter the Additional Functions menu and open the 2 DEPT ID MANAGEMNT and press For details about the procedure above refer to steps 1 to 3 in Setting the Use of Department ID Management on p 4 5 2 Press or to select ON and press When you press the DEPT ID MANAGEMNT menu appears 3 Pr...

Page 98: ...ID Management 4 Press or to select ON or OFF and press If you want to allow printing jobs without department ID select ON If you do not want to allow printing jobs without department ID select OFF 5 Press Stop to return to the standby mode PRINT WITH NO ID ON ...

Page 99: ...aning Loading Paper 5 2 Loading Paper in the Paper Drawers 5 2 Adjusting a Paper Drawer to Hold a Different Paper Size 5 5 Replacing the Toner Cartridge 5 10 Replacing the Drum Cartridge 5 16 Routine Cleaning 5 22 Cleaning the Platen Glass Rear Side of Platen Glass Cover 5 22 Cleaning the Feeder 5 23 Cleaning the Roller 5 26 Consumables 5 29 ...

Page 100: ...the selected paper drawer runs out of paper during printing a screen prompting you to load paper appears on the display and the alarm indicator blinks in red CAUTION When loading paper take care not to cut your hands on the edges of the paper IMPORTANT The message also appears if the selected paper drawer is not fully inserted into the machine Once you properly insert the paper drawer the message ...

Page 101: ...way from direct sunlight Do not load the following types of paper in the paper drawer Doing so may cause a paper jam Severely curled or wrinkled paper Heavyweight paper Transparencies Paper on which color images have been copied do not copy on the reverse side either Paper which has been printed on using a thermal transfer printer do not copy on the reverse side either Rear side of the printed pap...

Page 102: ...he paper drawer Even out the edges of the paper stack Load the paper stack against the right wall of the paper drawer When loading paper in the paper drawer for the first time set the size plate for the paper being loaded When loading paper in the paper drawer make sure that the paper size setting of the paper drawer matches the size of paper ...

Page 103: ...N When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury IMPORTANT Never place paper or any other items in the open part of the paper drawer next to the paper stack Doing so may cause paper jams Adjusting a Paper Drawer to Hold a Different Paper Size If you want to load a new paper size in a paper drawer follow the p...

Page 104: ...er and remove all the loaded paper 2 Push down the metal plate to lock 3 Detach the end guide by pulling it down forward and attach it again aligning it with the mark for the desired paper size NOTE Attach the end guide while pressing down the point indicated with A ...

Page 105: ...ver to the left or right to lock the side guide When loading papers of A3 B4 A4 B5 or A5 size set the lock lever to the right When loading papers of LTR LGL 11 x 17 or STMT size set the lock lever to the left IMPORTANT Be sure to set the lock lever correctly If the lock lever is set to the wrong position paper jams or dirty prints may occur or the inside of the machine may get dirty ...

Page 106: ...e to set the paper size detecting lever correctly If the lever is set to the wrong position paper jams or dirty prints may occur or the inside of the machine may get dirty 7 Stick the appropriate paper size label on the paper size plate Remove the protecting plastic sheet and stick the label of the paper size you are loading A3 U2 U3 B5 LGL A5 A5R A4 U1 LDR B5R B4 LTR STMT LTRR A4 ...

Page 107: ...5 9 Loading Paper Routine Maintenance 5 8 Change the paper size plate so that it matches the new paper size being loaded ...

Page 108: ...to open flames as they may ignite the toner remaining inside the cartridge and result in burns or a fire IMPORTANT Use only the toner cartridge recommended for use on this machine NOTE After the message REPLACE TONER appears approximately 100 prints can still be made However since this number may vary depending upon the original it is recommended to replace the toner cartridge soon after the REPLA...

Page 109: ...l out the left cover CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may easily come off 4 While pushing down the release tab turn the toner cartridge to the direction of the arrow in the illustration below Release tab ...

Page 110: ...stration below 6 Rock a new toner cartridge five or six times to distribute the toner evenly inside the cartridge WARNING Do not throw used toner cartridges into open flames as they may ignite the toner remaining inside the cartridge and result in burns or a fire IMPORTANT If the toner is not distributed evenly inside the cartridge the printing quality deteriorates ...

Page 111: ...lowly otherwise the scattered toner may soil your clothes etc Pull out the seal completely otherwise the print error may occur Pulling the seal upwards or downwards may break the seal If the seal could break inside the toner cartridge and cannot be removed completely the toner cartridge may not be used Do not stop pulling the seal until it is removed completely from the toner cartridge because the...

Page 112: ...Turn the toner cartridge to the direction of the arrow IMPORTANT Turn the toner cartridge fully until it locks into place 10 Close the left cover CAUTION When closing the left cover be careful not to get your fingers caught as this may result in personal injury ...

Page 113: ...ful not to get your fingers caught as this may result in personal injury 12 Close the front cover CAUTION When closing the front cover be careful not to get your fingers caught as this may result in personal injury IMPORTANT Be sure to clean the roller every time you replace the toner cartridge See Cleaning the Roller on p 5 26 ...

Page 114: ... THE DRUM are displayed and you cannot print until you replace the drum cartridge WARNING Do not throw used drum cartridges into open flames as they may ignite the toner remaining inside the cartridge and result in burns or a fire CAUTION If you use the machine without inserting the drum cartridge SYSTEM ERROR E100 appears on the display In this case install the drum cartridge in the machine turn ...

Page 115: ...nce 5 2 Open the stack bypass 3 Pull out the left cover CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may easily come off 4 Release the blue unlock lever to its horizontal position ...

Page 116: ...of the drum cartridge pull it out horizontally 6 Cut the silver protective bag of a new drum cartridge with scissors and remove it from the bag 7 Place the drum cartridge on a flat surface and remove the bubble wrap from the drum cartridge CAUTION Do not touch the black seal yet in this step ...

Page 117: ...e holding the handles of the drum cartridge insert it aligning the blue label attached to the left handle of the drum cartridge with the blue tab attached to the left side of the machine 10 While holding the handle of the drum cartridge with one hand pull out the label with the other hand to remove the black drum protective seal seen in a bending posture ...

Page 118: ...placing the Drum Cartridge 11 Insert the drum cartridge as far as it will go Remove the bubble wrap CAUTION Be careful not to touch the blue green drum 12 Lock the blue unlock lever to its vertical position 13 Close the left cover ...

Page 119: ...um Cartridge Routine Maintenance 5 CAUTION Close the left cover until it latches When closing the cover be careful not to get your fingers caught and cause personal injury 14 Close the stack bypass 15 Close the front cover ...

Page 120: ...olvents for cleaning Doing so might result in plastic parts becoming deformed CAUTION Unplug the power plug from the outlet at least once a year and clean the plug s metal pins and the area surrounding them to ensure all dust is removed If dust accumulates in this area it may result in a fire Do not dampen the cloth too much as this may damage the original or break the machine Cleaning the Platen ...

Page 121: ...s have black streaks or appear dirty after copying them using the feeder this may be caused by pencil writing rubbing off the originals and onto the roller Perform this feeder cleaning procedure to clean the feeder scanning area film and roller IMPORTANT If the feeder scanning area is dirty it may result in a paper jam or blemished print output Clean the roller while spinning it with your hand 1 O...

Page 122: ...rator and transparent plastic plate inside the feeder cover with a cloth slightly dampened with water 3 Close the feeder cover CAUTION When closing the feeder cover be careful not to get your fingers caught as this may result in personal injury Transparent plastic plate Separator Rollers ...

Page 123: ...r scanning area platen glass and the document feeding roller with a cloth dampened with water 6 Close the feeder CAUTION When closing the feeder platen glass cover be careful not to get your fingers caught as this may result in personal injury Document feeding roller Scanning area ...

Page 124: ...cleaning using the cleaning paper Load A4 paper in the paper drawer to clean the roller IMPORTANT Cleaning paper can be printed only a A4 paper NOTE It takes about 150 seconds to clean the roller 1 Press Additional Functions The Additional Functions menu appears and the indicator blinks 2 Press or to select 5 ADJUST CLEAN and press When you press ADJUST CLEAN menu appears 3 Press or to select 1 RO...

Page 125: ...nce 5 4 Press or to select 2 CLEAN PAPER PRT and press When you press the cleaning paper is printed 5 Open the stack bypass 6 Load the cleaning paper with the side on which the letter V is printed facing up ROLLER CLEANING 2 CLEAN PAPER PRT ...

Page 126: ...ING and press When you press the machine starts cleaning the roller NOTE Use standard copy paper as the cleaning paper If a cleaning paper jam occurs the alarm indicator blinks in red Press Stop and remove the jammed cleaning paper Throw away the cleaning paper after use ROLLER CLEANING 1 START CLEANING ...

Page 127: ...ition to plain paper A3 B4 A4 B5 A5 11 x 17 LGL LTR and STMT transparencies dedicated to this machine labels and other types of paper stock are available For details consult your service representative CAUTION Do not store paper in places exposed to open flames as this may cause the paper to ignite and result in burns or a fire IMPORTANT For high quality print output use paper recommended by Canon...

Page 128: ...ot store toner cartridges in places exposed to open flames as this may cause the toner to ignite and result in burns or a fire IMPORTANT Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperature below 30 C and humidity below 80 Never store the cartridges in a vertical position Drum Cartridge When the WASTE TONER FULL and REPLACE THE DRUM...

Page 129: ...es as this may cause the toner to ignite and result in burns or a fire IMPORTANT Store drum cartridges in a cool location away from direct sunlight The recommended storage conditions are temperature below 30 C and humidity below 80 Paper Cassette W1 You can adjust this cassette to suit the paper size you want to load See Adjusting a Paper Drawer to Hold a Different Paper Size on p 5 3 Available pa...

Page 130: ...5 5 32 Consumables Staple Cartridge Use only the staple cartridges recommended for use in this machine NOTE We recommend that you order staple cartridges from your service representative before the machine runs out of them ...

Page 131: ...learing Paper Jams in the Left Cover and the Fixing Unit 6 4 Clearing Paper Jams in the Lower Left Side Cover 6 8 Clearing Paper Jams in the Stack Bypass 6 11 When the Copied Output Using the Feeder Becomes Dirty 6 12 When a Error Code Between E500 and E585 Is Displayed 6 14 List of Error Messages 6 16 Self diagnostic Display 6 16 Service Call Message 6 20 Calling Your Local Authorized Canon Deale...

Page 132: ...not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock When removing paper which has become jammed inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold wate...

Page 133: ... at the locations indicated on the control panel restore all levers and covers to their original positions Finisher L1 See Clearing Paper Jams in the Finisher L1 on p 7 10 Left cover and fixing unit See Clearing Paper Jams in the Left Cover and the Fixing Unit on p 6 4 Inner 2 way tray See Clearing Paper Jams in the Inner 2 Way Tray B1 on p 7 22 Inside the main unit See Clearing Paper Jams in the ...

Page 134: ...the Left Cover and the Fixing Unit If a paper jam occurs in the left cover and the fixing unit the following display appears Follow the procedure described below to remove the jammed paper 1 Open the front cover of the main unit 2 Open the stack bypass REC PAPER JAM ...

Page 135: ...left cover CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may easily come off 4 Turn the green dial in the direction of the arrow 5 Push down the green fixing lever over the toner cartridge ...

Page 136: ...he green lever of the exit slot guide are subject to high temperatures When removing jammed paper take care not to touch anything in this area except the lever 6 Remove any jammed paper 7 Push up the green fixing lever over the toner cartridge 8 Close the left cover 1 2 3 1 2 3 ...

Page 137: ...our fingers caught as this may result in personal injury 9 Close the stack bypass CAUTION When closing the stack bypass be careful not to get your fingers caught as this may result in personal injury 10 Close the front cover CAUTION When closing the front cover be careful not to get your fingers caught as this may result in personal injury ...

Page 138: ...ide Cover If a paper jam occurs inside the main unit the following display appears Check where the jam occurred and follow the procedure described below to remove the jammed paper 1 Open the front cover of the main unit 2 Open the lower left side cover of the main unit REC PAPER JAM ...

Page 139: ...fixing unit 4 Close the lower left door of the main unit CAUTION When closing the lower left door be careful not to get your fingers caught 5 Close the front cover CAUTION When closing the front cover be careful not to get your fingers caught as this may result in personal injury ...

Page 140: ...er and push the corners of the stack down under the tabs 7 Gently push the paper drawer back into the machine until it clicks CAUTION When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury ...

Page 141: ...tack bypass the following display appears Follow the procedure below to remove the jammed paper 1 Remove all paper from the stack bypass 2 Remove any jammed paper If you cannot remove the jammed paper follow the procedure described in Clearing Paper Jams in the Left Cover and the Fixing Unit on p 6 4 REC PAPER JAM ...

Page 142: ...en the feeder The world s coral reefs where brilliantly colored fish and a myriad of other tropical creatures come together Aptly nicknamed Tropical Forests under the sea these spots of breathtaking beauty serve as home to countless varieties of life and to us of the land this alluring dream like world forms a tropical paradise filled with romance RESORT PLAN RESORT PLAN The world s coral reefs wh...

Page 143: ...6 13 When the Copied Output Using the Feeder Becomes Dirty Troubleshooting 6 2 Clean the feeder scanning area with a cloth dampened with water 3 Close the feeder Scanning area ...

Page 144: ...sult your Canon service representative If the service personnel instructs you to set the Staple Shift on off follow the procedure below to perform the setting E500 E514 E530 E531 E537 E551 E577 E580 E585 NOTE This setting is available only when the Finisher L1 is attached The default setting is ON 1 Press Additional Functions The Additional Functions menu appears and the indicator blinks 2 Press o...

Page 145: ...d Troubleshooting 6 3 Press or to select 2 USE STAPLE SHIFT and press When you press the USE STAPLE SHIFT menu appears 4 Press or to select 1 ON or 2 OFF and press 5 Press Stop to return to the standby mode ADJUST CLEAN 2 USE STAPLE SHIFT USE STAPLE SHIFT ON ...

Page 146: ...CHECK DOCUMENT Cause A paper jam may have occurred in the feeder Remedy Remove the jammed document CHECK PRINTER Cause The machine is detecting an error in the printer area Remedy Please contact your local authorized Canon dealer CHECK STAPLER Cause A paper jam may have occurred in the Finisher L1 Remedy Check if a paper jam has occurred CHECK PRINTER COVER Cause One or more covers are open Remedy...

Page 147: ...e staple cartridge MEMORY FULL Cause The machine s memory is full of scanned documents Remedy Divide the original into some stacks and scan them one by one NO APPROPRIATE SIZE Cause Although AUTO PAPER is selected when copying appropriate sized paper is not set in the paper drawer nor on the stack bypass Remedy Select the paper size or set the copy ratio If you press Start while this message is di...

Page 148: ...idance If you open a cover during printing this message also appears In such a case open the cover again and check if there is any jammed paper If you find any remove it and close the cover Then the message disappears REMOVE DOC ON GLASS Cause The original remains on the platen glass Remedy Remove the original from the platen glass and operate the machine again STOP KEY PRESSED PRESS OK KEY Cause ...

Page 149: ...r not inserted correctly Remedy Insert the paper drawer as far as it will go or load paper TONER EMPTY Cause The toner cartridge has run out of toner Remedy Replace the toner cartridge WASTE TONER FULL REPLACE THE DRUM Cause The drum cartridge is filled with waste toner Remedy Replace the drum cartridge ...

Page 150: ...wise damage the power cord If the cord is damaged this could cause an electricity leak and result in a fire or electrical shock IMPORTANT If you turn off the main power when there is any stored job its data will be deleted If SYSTEM ERROR E100 appears on the display refer to the list of error messages on p 6 18 Calling Your Local Authorized Canon Dealer If a malfunction occurs to the machine servi...

Page 151: ...the following and contact your local authorized Canon dealer Turn off the main power Unplug the power cord from the wall outlet NOTE When consulting your local authorized Canon dealer check the following Model name Problem and status of the machine Error code on the display ...

Page 152: ...Troubleshooting 6 6 22 Service Call Message ...

Page 153: ...tions 7 8 Clearing Paper Jams in the Finisher L1 7 10 Replacing the Staple Cartridge in the Stapler Unit K1 7 16 Removing Jammed Staples from the Stapler Unit K1 7 18 Inner 2 Way Tray B1 7 21 Parts and Their Functions 7 21 Tray Functions 7 22 Clearing Paper Jams in the Inner 2 Way Tray B1 7 22 Card Reader 7 27 Operations Before Using Copy 7 27 Operations After Using Copy 7 28 Cassette Feeding Modu...

Page 154: ...llowing options can be attached to the machine 1 Feeder ADF J1 2 Finisher L1 3 Inner 2 Way Tray B1 4 Card Reader C1 Control Card 5 Cassette Feeding Module F1 For iR1600 only 6 Cassette Feeding Module G1 For iR2000 only 7 Cassette Feeding Module H1 For iR1600 only Main unit ...

Page 155: ...ginals in the original supply tray and they are automatically fed to the platen glass for copying IMPORTANT Blocking the paper delivery slot may damage the originals Do not place objects in the original output area Parts and Their Functions 1 Feeder cover 2 Slide guide 3 Original supply tray 4 Original output area ...

Page 156: ...mmed paper CAUTION When removing jammed originals or paper take care not to cut your hands on the edges of the original or paper When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock 1 Open the upper cover of the feeder CHECK DOCUMENT ...

Page 157: ...original If you cannot remove the original go to step 3 IMPORTANT Do not pull the original forcefully because it may tear 3 Turn the green knob and remove any jammed original If you cannot remove the original go to step 4 4 Close the upper cover of the feeder ...

Page 158: ...areful not to get your fingers caught as this may result in personal injury 5 Open the feeder and remove any jammed original 6 Close the feeder CAUTION When closing the feeder platen glass cover be careful not to get your fingers caught as this may result in personal injury ...

Page 159: ...tions on p 7 8 Parts and Their Functions 1 Front cover Open this cover to replace the staple case in the stapler unit or when a staple jam occurs See Replacing the Staple Cartridge in the Stapler Unit K1 on p 7 16 Removing Jammed Staples from the Stapler Unit K1 on p 7 18 2 Auxiliary tray When feeding large size paper such as A3 or B4 pull out this tray ...

Page 160: ...ON Do not place your hand in the output tray while the finisher is attached as this may result in personal injury IMPORTANT The output tray moves down when each set of paper is delivered When the delivered paper reaches the stacking limit of the tray printing stops temporarily Remove all the paper from the output tray and the remaining printing and stapling will restart You can staple A3 B4 A4 A4 ...

Page 161: ...stops during stapling and LOAD STAPLES is displayed it means that almost all of the staples have been used up and the staple case must be replaced To proceed replace the staple case See Replacing the Staple Cartridge in the Stapler Unit K1 on p 7 16 Offset Mode This function outputs paper shifted to the front IMPORTANT You can offset A3 B4 A4 A4 B5 A5 11 x 17 LGL LTR LTR and STMT V V A B C Copies ...

Page 162: ...etal objects to touch the inside of the machine as this may result in burns or electrical shock When removing paper which has become jammed inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the t...

Page 163: ...the jammed paper remove it If you cannot remove it go to step 3 3 Open the stack bypass 4 Pull out the left cover CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may easily come off ...

Page 164: ...1 5 Open the upper left cover 6 If you see any jammed paper remove it If you cannot remove it go to step 7 CAUTION Be careful not to touch inside the machine because some parts get very hot 7 Holding the green knob lift the inner guide ...

Page 165: ...med paper under the inner guide CAUTION Be careful not to touch inside the machine because some parts get very hot 9 Close the upper left cover CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 166: ...he left cover until it latches When closing the cover be careful not to get your fingers caught as this may result in personal injury 11 Close the stack bypass CAUTION When closing the stack bypass be careful not to get your fingers caught as this may result in personal injury ...

Page 167: ...7 15 Finisher L1 Handling Options 7 12 Close the front cover CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 168: ...ost out of staples and the staple cartridge must be replaced the following display appears Follow the procedure described below to replace the staple cartridge 1 Open the front cover of the finisher 2 Pull out the staple cartridge holding the tab as illustrated below LOAD STAPLES Hold here to pull out the cartridge ...

Page 169: ... Use only the special staple cartridge intended for use with this machine NOTE Only one staple cartridge can be inserted at a time 4 Close the front cover of the finisher CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 170: ...staple even though you have set the staple mode a staple jam may have occurred in the Stapler Unit K1 Check the staple cartridge and remove jammed staples if necessary 1 Open the front cover of the finisher 2 Pull out the staple cartridge holding the tab as illustrated below Hold here to pull out the cartridge ...

Page 171: ...7 19 Finisher L1 Handling Options 7 3 Open the staple cartridge cover 4 Remove all of the staples that slide from the staple case 5 Return the staple cartridge cover to its original position ...

Page 172: ...20 Finisher L1 6 Push the staple cartridge back firmly into the finisher 7 Close the front cover of the finisher CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 173: ...livered to both the Main Tray and the Inner tray IMPORTANT The Inner Tray is necessary when attaching the Inner 2 Way Tray B1 When the Finisher L1 is attached the Inner 2 Way Tray B1 cannot be attached Parts and Their Functions q w 1 Inner tray Tray A This is the additional tray of the Inner 2 way Tray 2 Tray of the main unit Tray B ...

Page 174: ... paper When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock When removing paper which has become jammed inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing as this will dirt...

Page 175: ...andling Options 7 1 Open the front cover 2 Open the stack bypass 3 Pull out the left cover CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may easily come off ...

Page 176: ... 7 24 Inner 2 Way Tray B1 4 Open the upper left cover 5 Remove any jammed paper 6 Close the upper left cover CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 177: ...se the left cover until it latches When closing the cover be careful not to get your fingers caught as this may result in personal injury 8 Close the stack bypass CAUTION When closing the stack bypass be careful not to get your fingers caught as this may result in personal injury ...

Page 178: ...Handling Options 7 7 26 Inner 2 Way Tray B1 9 Close the front cover CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 179: ...tion The control card is inserted as far as it can go An unusable control card is not inserted For example cards which are damaged already used to the set limit or not allowable Insert a usable control card correctly For details of how to turn the power on see Main Power and Control Panel Power on p 1 23 Operations Before Using Copy 1 Insert the control card into the card slot making sure it is fa...

Page 180: ...ling Options 7 7 28 Card Reader Operations After Using Copy 1 After you finish using the machine remove the control card The display returns to the screen for inserting the control card INSERT CONTROL CARD ...

Page 181: ...r Drawer to Hold a Different Paper Size on p 5 5 Available for iR1600 only Available paper sizes A3 B4 A4 B5 A5 11 x 17 LGL LTR and STMT Cassette Feeding Module G1 You can adjust the drawers of this module to suit the paper size you want to load See Adjusting a Paper Drawer to Hold a Different Paper Size on p 5 5 Available for iR2000 only Available paper sizes A3 B4 A4 B5 A5 11 x 17 LGL LTR and ST...

Page 182: ... Feeding Module H1 You can adjust the drawers of this module to suit the paper size you want to load See Adjusting a Paper Drawer to Hold a Different Paper Size on p 5 5 Available for iR1600 only Available paper sizes A3 B4 A4 B5 A5 11 x 17 LGL LTR and STMT ...

Page 183: ...CHAPTER 8 1 8 Appendix Report Samples 8 2 User s Data List 8 2 Department ID List 8 2 Specifications 8 3 Main Unit 8 3 Feeder ADF J1 8 5 Finisher L1 8 6 Inner 2 way Tray B1 8 6 Card Reader 8 7 Index 8 8 ...

Page 184: ...OL KEYPAD VOLUME ON VOLUME 1 ALARM VOLUME ON VOLUME 1 PRINTING END TONE ERROR ONLY VOLUME 1 SCANNING END TONE ON VOLUME 1 ESS POWER LEVEL LOW MAIN EC 14 04 MAIN2 WLD 01 01 ECONT 0008 PDL PDL_TEMP_VER NIC 1 00A1 FIN 0102 31 12 2001 10 37 a 001 DEPT INFO LIST DEPT ID PRINT COUNT COPY LIMITS DEPT ID PRINT COUNT COPY LIMITS 1234567 2 1212121 0 1231231 0 0 ...

Page 185: ...0 dpi x 600 dpi Number of tones 256 Acceptable paper stock Paper drawer 60 g m2 to 90 g m2 Plain Colored paper Recycled paper Stack bypass 60 g m2 to 128 g m2 Plain Heavy Colored paper Recycled Transparency Labels Envelopes Acceptable originals Sheet Books 3 dimensional objects Up to approx 2 kg Maximum original size 297 x 432 mm Paper sizes Paper drawer A3 B4 A4 A4 B5 B5 A5 11 x17 LGL LTR LTR STM...

Page 186: ... cpm A4 15 cpm 12 cpm B5 20 cpm 16 cpm B5 16 cpm 13 cpm A5 20 cpm 16 cpm 11 x 17 9 cpm 9 cpm LGL 10 cpm 10 cpm LTR 20 cpm 16 cpm LTR 15 cpm 12 cpm STMT 20 cpm 16 cpm Reduction A3 B4 86 5 10 cpm 10 cpm A4 B5 86 5 16 cpm 13 cpm B4 A4 81 6 15 cpm 12 cpm A3 A4 70 7 15 cpm 12 cpm B4 B5 70 7 16 cpm 13 cpm Enlargement B4 A3 115 4 9 cpm 9 cpm B5 A4 115 4 15 cpm 12 cpm A4 B4 122 4 10 cpm 10 cpm A5 B5 122 4...

Page 187: ... x H 615 x 631 x 645 mm iR2000 615 x 631 x 560 mm iR1600 Installation space W x D 852 x 631 mm Dimensions of stack bypass tray is given for extended condition Weight Approx 43 4 kg iR2000 Approx 38 0 kg iR1600 Type Automatic Document Feeder Originals Original supply tray A3 B4 A4 A4 B5 B5 A5 A5 B6 11 x 17 LGL LTR LTR STMT Original paper weights 38 g m2 to 128 g m2 One page scanning for 38 g m2 to ...

Page 188: ...eets Available staple size A3 B4 A4 A4 B5 LTR LTR LGL 11 x 17 Available offset size A3 B4 A4 A4 B5 A5 LTR LTR LGL 11 x 17 STMT Power source From main unit Power consumption Max 22W Dimensions W x D x H 491 x 491 x 245 mm Installation space W x D 947 x 631 mm With the stack bypass opened and the output tray of the finisher extended Weight Approx 9 kg Capacity Tray A only A4 B5 LTR 100 sheets 80 g m...

Page 189: ...ged without notice Card to be used Magnetic type card Optical type card Card readout method Magnetic Optical readout Magnetic card reading direction Inserting Direction Store replay Replay Power source From main unit Dimensions W x D x H 88 mm x 100 mm x 32 mm Weight Approx 295 g ...

Page 190: ...n APS 3 8 Automatic Exposure button 1 14 B Back button 1 13 C Canceling a Job 2 3 Card Reader Control Card 7 2 7 26 Cassette Feeding Module F1 7 2 7 28 Cassette Feeding Module G1 7 2 7 28 Cassette Feeding Module H1 7 2 7 29 Cleaning 5 22 Clear button 1 14 Collation indicator 1 13 Common Settings 3 2 3 5 Control Panel 1 13 Control panel 1 11 Copy Settings 3 3 Counter button 1 13 Counter Information...

Page 191: ...gement List 3 23 Direct button 1 14 Display Language 3 14 Drum Cartridge 5 16 5 30 Drum cartridge 1 12 E Energy Saver 1 9 3 7 3 18 Energy Saver Button 1 18 Energy Saver button 1 13 Enlarge button 1 14 Envelope 1 29 Error Messages 6 15 Exposure indicator 1 14 External View 1 10 F Feeder 1 11 1 22 7 2 7 3 Feeder cover 7 3 Finisher button 1 13 Finisher L1 6 3 7 2 7 7 Free Size 1 29 Front cover 1 12 F...

Page 192: ...it 6 3 Internal View 1 12 Interrupt button 1 14 J Jam indicator 1 13 Jam Location indicator 1 13 Job Status 1 9 L LCD Display 1 13 Left cover 1 12 Left cover and fixing unit 6 3 Light button 1 14 Loading Paper 5 2 Lower left cover 1 12 M Main Power 1 15 Main Power indicator 1 14 Main power switch 1 11 Main unit 7 2 Monitor button 1 13 Monitor Screen 2 2 2 4 Multi function 1 34 ...

Page 193: ... 1 35 5 29 Paper Cassette W1 5 31 Paper drawers 1 11 Paper Jam indicator 6 2 Paper Jams 6 2 Paper Select button 1 14 Paper Select indicator 1 13 Password 1 20 4 7 Platen cover 1 11 Platen glass 1 12 1 22 Print Lists menu 3 4 3 22 Printer Operation Panel 1 14 R Rear side of platen cover 1 12 Reduce button 1 14 Reset button 1 13 Restricting the Operation 4 10 Rotate Printing 3 11 ...

Page 194: ...cator 1 13 Staple Shift 6 13 Stapler Unit K1 7 16 Start button 1 14 Stop button 1 14 Supply tray 1 11 System Administrator ID 4 2 System button and indicator 1 13 System Password 4 4 System Settings 3 3 4 2 T Timer Settings 3 3 3 15 Toner Cartridge 5 10 5 30 Toner cartridge 1 12 Tray of the main unit Tray B 7 21 U Unlock lever 1 12 Upper left cover 1 12 User s Data List 3 22 8 2 V Ventilation slot...

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