COPYRIGHT © 2002 CANON INC.
2000 2000 2000 2000
CANON iR1200/iR1300 Series REV. 0 AUG. 2002
7-87
CHAPTER 7 TROUBLESHOOTING
5.2 Paper Jams
5.2.1 Pickup Assembly (cassette)
General conditions
1) Are the following rollers rotating? (See 5.2.5 of Chapter 7.)
•
cassette pickup roller
•
vertical path roller
YES: Go through steps 2) through 7).
NO:
Fit it correctly.
Cassette
2) Is the cassette fitted correctly?
NO:
Fit it correctly.
Paper
3) Is the paper placed correctly?
NO:
Place it correctly.
Paper stack
4) Is the amount of paper placed in the cassette more than allowed?
YES: Advise the user on the limit of paper.
Paper
5) Is the paper curled or wavy?
YES: Replace the paper, and advise the user on the correct method of
storing paper.
Paper
6) Try paper of a recommended type. Is the problem corrected?
YES: Advise the user to use recommended paper.
Cassette holding plate spring, Rollers (cassette pickup system)
7) Is the holding plate of the cassette in up position?
YES: Clean the cassette pickup roller/vertical path roller. If scratched,
replace it.
NO:
Check the cassette holding plate spring, and correct any fault. If
damaged, replace it.
Main motor
8) Is the main motor rotating?
YES: Go through steps 9) through 12).
NO:
Go through steps 13) through 15).
Gears (drive assembly; for cassette pickup roller drive/vertical path drive)
9) Is any of the gears in the drive assembly (for cassette pickup roller
drive/vertical path roller drive) cracked or damaged?
YES: Replace the damaged gear.
