List of Error Messages
4-5
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4
Check document
Cause
A paper jam may have occurred in the feeder.
Remedy
Remove the jammed document.
Data error/Repairing data
Cause
The machine may have trouble.
Remedy
Contact your local authorized Canon dealer if the problem persists.
Document too long
Cause
The original that you are trying to copy is too long for the feeder.
Remedy
Scan the original on the platen glass.
Drawer 2 cover open/Close cover
Cause
The left cover of Paper Drawer 2 is open.
Remedy
Close the paper drawer’s left cover.
Drawer 3 cover open/Close cover
Cause
The left cover of Paper Drawer 3 is open.
Remedy
Close the paper drawer’s left cover.
Drawer 4 cover open/Close cover
Cause
The left cover of Paper Drawer 4 is open.
Remedy
Close the paper drawer’s left cover.
Exxx*
Cause
An error has occurred in the machine.
Remedy
Turn OFF the main power, wait for more than 10 seconds, then turn it ON again.
If this does not solve the problem, disconnect the machine and contact your
local authorized Canon dealer. (See “Service Call Message,” on p. 4-11.)
* xxx stands for a number.
