Canon imagePROGRAF iPF6300S, Basic Manual

Page: 17 / 52

17
Troubleshooting
Other Problems
Phenomenon
You suddenly hear the sound of ink agitation •
At regular intervals, to ensure optimal printing
quality, the ink is agitated automatically, even if the
printer is in Sleep mode. Ink agitation takes about
30 seconds.
The ink is also agitated automatically under the
following conditions. Note that other operations are
not possible while
Agitating is displayed on the
control panel.
After the printer is turned on •
After data transmission •
After ink tank replacement •
The printer does not go on Plug the power cord into the outlet, and then turn on
the printer. The printer is unplugged.
Check the voltage of the outlet and breaker. Use a
power source that conforms to the printer specifications. The specified voltage is not
supplied.
Cause Corrective Action
If the Printer Makes a Strange
Sound The following sounds do not indicate a problem with
the printer. The printer makes a sound during
operation.
There is a sound of suction from the Platen . •
Roll paper makes a fl uttering sound during printing. •
You suddenly hear the sound of cleaning operations. •
To prevent paper from rising, paper is held against
the
Platen by suction from Vacuum holes under it.
There may be a fl uttering sound when large paper is
advanced.
At regular intervals, for printer maintenance,
cleaning operations will begin automatically, even if
the printer is in Sleep mode.
( → "Specifications," User's Guide)
The printer may have shut down
incorrectly last time. This may
happen after power outages or if
the printer is unplugged before it is
turned off. Please wait a while, because it may take several
minutes to finish checking the hard disk. The printer takes time to start up
In this case, the next time power
is restored, the printer's hard disk
is checked, and startup may take
some time.
If an error message is displayed after the hard disk
check, follow the instructions indicated to resolve the
problem.
Messages advising to check the
maintenance cartridge are not
cleared
The printer consumes a lot of ink
Remove the new Maintenance Cartridge you have just
installed and insert it again firmly.
Restart the printer.
In print jobs such as photos, images are filled with
color. This consumes a lot of ink. This does not
indicate a problem with the printer.
Head Cleaning B in the Control Panel menu
consumes a lot of ink. This does not indicate a problem
with the printer. Unless the printer has been moved
or stored for a long period or you are troubleshooting
Printhead
problems, we recommend not performing
Head Cleaning B , to the extent possible.
After initial installation or at the first-time use after
transfer, ink flows into the system between the Ink
Tank
and Printhead , which may cause the ink level
indicators to drop to 80%. This does not indicate a
problem with the printer.
The printer has not detected the
new Maintenance Cartridge
that
was used to replace the old one.
Many full-page color images are
printed.
Head Cleaning B in the Control
Panel menu is executed
frequently.
You have just finished initial
installation, when more ink is
consumed to fill the system.
Check for nozzle clogging. The Printhead nozzles are
clogged.
( → "Checking for Nozzle Clogging," User's Guide)
In other cases, contact your Canon dealer.