100
Chapter 6 Troubleshooting
Cannot delete a folder
Cause
Data has been saved to the folder.
Solution
Contact the administrator of the shared folder.
Cause
Permission to change the shared folder has not been granted for the user
name and password that were entered.
Solution
Contact the administrator of the shared folder.
Cannot scan from the Home
screen (certain users only)
Cause
The administrator has set “Use only Job Buttons” as a function
restriction.
Solution
Contact the administrator of the ScanFront.
Cannot log in
Cause
Uppercase and lowercase letters were not entered correctly.
(See p. 58.)
Solution
Enter the uppercase and lowercase letters for the user name and
password correctly.
Cause
[Authentication Method] is set to [Active Directory] for the
authentication server, and an IP address or PC name is specified for
[Host Name].
Solution
Specify the FQDN in [Host Name] (refer to p. 140 of the
), and configure the DNS server to which the
specified FQDN is registered in the [Network Setting] screen (refer to
p. 35 of the
).
Cause
[Authentication Method] is set to [Active Directory] for the
authentication server, and a NetBIOS domain name is specified in
[Domain].
Solution
Specify the DNS domain name in [Domain] (refer to p. 140 of the
), and configure the DNS server to
which the specified DNS domain name is registered in the [Network
Setting] screen (refer to p. 35 of the
).
Summary of Contents for imageFORMULA ScanFront 400
Page 18: ...18 Chapter 1 Before Use ...
Page 50: ...50 Chapter 3 Handling ...
Page 78: ...78 Chapter 4 Operating Procedures ...
Page 96: ...96 Chapter 5 User Settings ...
Page 97: ...Chapter 6 Troubleshooting 1 Troubleshooting 98 ...
Page 104: ...104 Chapter 6 Troubleshooting ...
Page 107: ...Index 107 ...