background image

75

Software Troubleshooting

This section describes troubleshooting problems and solutions for 
operating the supplied software (CaptureOnTouch and 
CapturePerfect).

If scanning is too slow

(1) Close other running programs, if any.
(2) Scanning can be slowed down by memory shortage caused by 

memory-resident applications such as anti-virus programs. Close 
such memory-resident programs if necessary to free up memory 
space.

(3) When insufficient hard disk space is available, the scanner may 

be unable to create the necessary temporary files for scanned 
data. Delete unneeded data on the hard disk to free up more 
space.

(4) Scanning is slow if the computer's USB port is not Hi-Speed USB 

2.0 compliant.

(5) If using a common USB cable that is not Hi-Speed USB 2.0 

compliant, replace the cable with the supplied compliant cable.

(6) When the scanner is connected to the computer via a USB hub 

that is not Hi-Speed USB 2.0 compliant, remove the hub and 
connect the scanner directly to the computer.

If scanned image files cannot be opened in an application

(1) Scanned images saved as multi-page TIFF files can be opened 

only by programs that support this file format.

(2) Images saved as compressed TIFF files (single- as well as multi-

page) can only be opened by programs that support the 
compressed format. This can occur with programs that are not 
compatible with CaptureOnTouch or CapturePerfect. In this case, 
select “None” as the image file compression format before 
scanning.

Summary of Contents for imageFORMULA DR-M160

Page 1: ...User Manual Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference ...

Page 2: ...of the Industry Canada RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE For 120 V models Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada International ENERGY STAR Office Equipment Program As an ENERGY STAR Partner CANON E...

Page 3: ...r countries Other product and company names herein may be the trademarks of their respective owners However the TM and symbols are not used in this document Copyright Copyright 2011 by CANON ELECTRONICS INC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information ...

Page 4: ... Guide Setup Disc USB Cable Type A Type B Length 1 8 m Warranty Card U S A and Canada only Before Use Europe only Feed Tray Items included in this manual are subject to change without notice You must keep the machine s packaging and packing materials for storing or transporting the machine For Europe a print version of Reference Guide is supplied in English The content of the Reference Guide can b...

Page 5: ...following software applications are also included on the supplied Setup Disc For details on installing these applications refer to the Readme txt file eCopy PDF Pro Office Nuance Communications PDF creation editing software IMPORTANT When scanning with third party software user the scanner driver of this scanner to configure scanning conditions For details on how to open the scanner driver refer t...

Page 6: ...e by Microsoft For details consult your local authorized Canon dealer Use the USB interface provided as standard with your computer However normal operation is not guaranteed with all USB interfaces even if present as standard equipment on the computer For details consult your local authorized Canon dealer Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal ...

Page 7: ...the disc into the drive If the menu does not start up execute setup exe from the disc For Windows 7 Vista If the following screen appears click Yes or Permissions 2 Click Typical Installation About Installation of the Third Party Software When installing the bundled software you can choose which of the bundled software to install if you select Custom Installation Hint If you want to reinstall only...

Page 8: ...ck Next 5 Read the license agreement and click I accept the terms in the license agreement and then Next if you agree to it 6 Click Install 7 When the driver installation is complete click Finish 8 Click Next ...

Page 9: ... the license agreement and click Yes to accept it 10 Click Next 11 Specify whether to install the plug in for SharePoint and click Next 12 When CaptureOnTouch installation is complete click Finish 13 Click Next ...

Page 10: ...nt and click I accept the terms in the license agreement and then Next if you agree to it 15 Click Next 16 When CapturePerfect installation is complete click Finish 17 Select the language you want to use and click Next 18 Click Next ...

Page 11: ...11 19 When the User Manual installation is complete click Finish 20 Click Exit to finish installing the software ...

Page 12: ...PORTANT Do not connect the scanner to the computer before installing the software Before connecting the scanner to the computer verify that the power of the scanner is OFF If the power is ON turn it OFF To the power outlet AC adapter included with the scanner USB cable included with the scanner ...

Page 13: ...ner will become ready to use Ð When the scanner is properly connected to the computer the CaptureOnTouch icon appears on the taskbar as follows If the taskbar icon appears as the scanner is not properly connected to the computer Check the status of the power switch and USB cable Turning Off the Power Press and hold the power button until the indicator goes out IMPORTANT After turning the scanner o...

Page 14: ...re using Windows the User Manual electronic manual will be registered to the following location when the software is installed Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety WARNING Indicates a warning concerning operations that may lead to death or injury to perso...

Page 15: ...uch 36 Scan First 37 Select Scan Job 39 Operating the scanner with the operating panel buttons 42 Scanner Settings 43 Setting the Output Method 45 Environmental Settings 46 Scanning with CapturePerfect 49 Scanning with CapturePerfect 49 Setting the Scanner Driver 51 Configuration and Functions of the Scanner Driver 51 Setting Basic Scanning Conditions 52 More Advanced Scanning Methods 60 Using a P...

Page 16: ...result in a noticeable degradation in scanning quality The following conditions are recommended for optimal scanning quality Room temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH Avoid installing the scanner near equipment that generates a magnetic field e g speakers televisions or radios AC Adapter Connect only to a power outlet of the rated voltage and power supply frequency 120 V ...

Page 17: ...ses or gives off smoke heat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately push the power button to turn it off and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or service representative to have the unit serviced Do not drop the scanner or subject it to impact or strong shock Sho...

Page 18: ... the power outlet for safety when the machine will not be used for an extended period of time such as during consecutive holidays Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it as this may result in personal injury Be extra careful of neckties and long hair If anything becomes caught in the scanner immediately disconnect the power cord to stop the s...

Page 19: ... Resolution Detection When enabled in the CaptureOnTouch or scanner driver settings this function detects the content of documents and determines the scanning resolution automatically Folio Scan You can scan folded documents The scanner will scan both sides and combine the scanned images into a single image Deskew The scanner straightens scanned images when it detects that the document was placed ...

Page 20: ...anel buttons By default Job No 1 is assigned to Scan First which allows you to easily scan a document by just following the instructions on the screen Auto Start The scanner is equipped with an auto start function which enables scanning to be automatically started when a document placed in the feeder is detected Sleep Mode The scanner is designed to save energy by automatically entering the sleep ...

Page 21: ...pen this for scanning Scanned documents are output here D Eject Tray Support This opens when scanning thin documents Scanned documents are arranged in the tray by supporting and lifting up the document eject tray from the bottom E Document Feed Tray Place the document F Document Guides Align the document guides with both edges of the document to ensure that the document feeds straightly E F A B C ...

Page 22: ...e feed detection See p 23 J Front Unit Open this when cleaning the inside of the scanner or replacing rollers K Eject Support Open this when loading long documents L Document Eject Extension Support If required pull this out to match the length of loaded documents M Document Eject Stopper This prevents the document coming out of the document eject tray and aligns the leading edges of the ejected d...

Page 23: ...displayed in the Job No Indicator changes C Start Button This executes the job displayed in the Job No Indicator D Stop Button This stops active jobs E DFR Button This is lit when a document double feed is detected Pressing this button cancels the double feed detection function allowing you to continue scanning Displayed Error Codes When a scanning error occurs the following error codes are displa...

Page 24: ...aterial may make the rollers and scanning glass dirty which can lead to smudges on the scanned image and transfer the dirt to subsequent documents Always clean the internal parts of the scanner after scanning such documents When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through In this case adjust the scanning intensity in the ...

Page 25: ...ntal feeding only Embossed cards can be scanned CAUTION When scanning cards place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them Embossed cards may not be able to be scanned correctly depending on the type of embossment ...

Page 26: ...ting each page 1 Open the document eject tray 2 Pull out the eject support When placing long documents pull out the document eject extension support to match the length of those documents Also stand the eject stopper at the end of the eject support if necessary IMPORTANT Pull out the document eject tray and document eject extension support 3 Pull out the feed support Open the feed extension suppor...

Page 27: ...rd from the power outlet to stop scanning Always smooth out any folds or curls in your documents before placing them into the feeder If the leading edge of a document is curled it may cause a paper jam If feeding stops due to a system error or paper jam while the scanner is scanning resolve the problem make sure that the scanned image of the last page that was successfully fed has been stored and ...

Page 28: ... Thin Paper Mode When placing a document with thin paper switch the mode of the scanner to thin paper mode In thin paper mode the placed document is fed in a manner that prevents it from being damaged Thin paper mode switching is performed by opening the scanner driver settings screen This section describes how to operate the CapturePerfect software included with this scanner 1 Start CapturePerfec...

Page 29: ...the eject tray support Placing Cards When scanning cards switch the scanner to Bypass mode and then place one card at a time horizontally 1 Switch the scanner to Bypass mode 2 Adjust the document guides to fit the width of the card to be scanned 3 Place the card horizontally with the reverse side facing you and the top of the card facing down CAUTION Place the cards one at a time When scanning car...

Page 30: ...e Basic tab to a size that is half that of the paper to be actually scanned and set Scanning Side to Folio For example when scanning a document of A3 size folded set Page Size to A4 4 Open the Feeding tab 5 Select the Non Separation Feeding Mode check box 6 Click the OK button to close the settings screen 7 Fold the document in half Crease the document firmly down its center to fold the document i...

Page 31: ... Long Document mode and setting the Paper Size on the scanner driver settings screen to Auto detection documents of up to 3 000 mm 118 1 in length can be scanned Note the following when using the Long Document mode When scanning in the Long Document mode if the document is placed on the scanner in a skewed position it may hit the edges of the feeding area and be damaged Be careful to place the doc...

Page 32: ...the scanner will automatically stop when it detects that multiple documents have been fed at the same time You can also specify whether to save the scanned image after scanning has finished and continue scanning the document double feed detection ignore function To use the double feed detection function you must first open the scanner driver settings screen and enable double feed detection It is a...

Page 33: ... feed is detected When not using the double feed detection ignore function If a document double feed is detected during scanning document feeding stops when the double fed documents are ejected When this happens the following error code is displayed in the Job No Indicator of the operating panel Also a message screen is displayed to notify you that a double feed has been detected For example the f...

Page 34: ...the pages double feed retry It is necessary to first open the scanner driver settings screen and then enable the ultrasonic double feed detection and the double feed retry functions Setting procedure 1 Start CapturePerfect See p 49 2 The settings screen for the scanner driver appears See p 51 3 Click the Feeding tab Double feed detection error code Buttons of Rapid Recovery System Screen Buttons o...

Page 35: ...he Separation Retry check box 7 Click the OK button to return to the scanner driver settings screen 8 Click the OK button and close the settings screen From now on a document will be automatically returned to the document feeder and re fed when a double feed is detected during scanning ...

Page 36: ...ge files Excluding times when Print is selected as the output method you can specify any of the following file formats for scanned images PDF format TIFF format JPEG format BMP format PPTX format file format for Microsoft PowerPoint 2007 and later Starting and Exiting CaptureOnTouch By default CaptureOnTouch becomes resident in the system when you start your computer Double click CaptureOnTouch ic...

Page 37: ...bar Restarting CaptureOnTouch To use CaptureOnTouch after it is no longer resident in the system restart it by following the procedure below CaptureOnTouch will start and become resident in the system again Click Start All Programs Canon DR M160 DR M160 CaptureOnTouch Scan First Scan a document and then select the output method This method allows you to easily scan a document by just following the...

Page 38: ...in addition to the scanner settings When scanning is finished the Output settings screen appears IMPORTANT If you configure scanning conditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress exit the application change the scanning conditions and then try scan...

Page 39: ...irst When output methods apart from Attach to E mail or Print are specified you can click Open storage folder to open the folder in which the scanned images were saved Select Scan Job Register scanning settings from the scanning conditions to the output method as jobs and then scan a document by just selecting the job that suits your purpose This method is convenient when you want to repeat scanni...

Page 40: ...pressing the operating panel button See p 42 3 Specify the output method of the job See p 45 4 Click Output settings and configure the output settings The output setting items differ depending on the specified output method For details on the setting items see the Help of CaptureOnTouch Selecting a Job and Scanning 1 Place the document in the scanner See p 26 The top screen of Select Scan Job appe...

Page 41: ...ns that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress exit the application change the scanning conditions and then try scanning again Hint Clicking Return to top returns to the top screen of Select Scan Job When output methods apart from Attach to E mail or Print ...

Page 42: ...time a job is registered with CaptureOnTouch 2 Place the document in the scanner 3 Press the Job Select button in the operating panel to display the required job number in the Job No Indicator The job numbers of jobs displayed in the operating panel are allocated as follows 4 Press the Start button in the operating panel CaptureOnTouch is launched and the scanning of the selected job starts Hint W...

Page 43: ...Select from the following modes for scanning documents Detect automatically Detects whether the document is color or gray and then scans 24 bit Color Scans the document in color Grayscale Scans the document in Grayscale Black and White Scans the document in black and white binary Page Size Specify the page size of the document If you specify Detect automatically the page size of the scanned docume...

Page 44: ... Job when Enable continuous scanning is set to ON in the Start screen the Continuous Scanning screen appears when all of the pages of the placed document have been fed You can confirm the scanned images and then continue scanning A Thumbnail Display Area Displays the thumbnail images of the scanned document The following operations are possible Click a thumbnail image to display a preview of that ...

Page 45: ...e mail application When you specify this output method configure the settings for the image files to be attached to e mail To use this feature an e mail application such as Windows Mail or Outlook Express both of these applications come standard with the operating system that supports MAPI Microsoft Messaging Application Programming Interface needs to be specified as the default program of the ope...

Page 46: ...rmation and the save destination folder For details on settings see the help click the Help button in the settings screen Environmental Settings To configure the environmental settings of CaptureOnTouch open the Environmental settings dialog box Click CaptureOnTouch icon in the taskbar and select Environmental settings from the menu The following describes the setting items of each tab displayed i...

Page 47: ...e environmental settings of one scanner and then perform a restore on the other scanners so that all of the scanners have the same settings E mail settings Tab On the E mail settings tab set the maximum size for the image files to be attached to e mail Maximum size of attached file Select the Display confirmation message if file size exceeds the above check box to display a confirmation message wh...

Page 48: ...48 Plugin Tab On the Plugin tab confirm the plugins that have been added to CaptureOnTouch Maintenance tab With the Maintenance tab you can output log files for CaptureOnTouch maintenance purposes ...

Page 49: ... 2 Click Select Scanner in the Scan menu 3 Select Canon DR M160 and click OK Hint If Canon DR M160 does not appear reinstall the scanner driver See p 7 4 Set the default paper size and click OK Hint The Configure Device Settings dialog box appears when selecting Canon DR M160 and clicking OK for the first time in the Select Scanner dialog box and when Settings is clicked in the Select Scanner dial...

Page 50: ...t of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress exit the application and try scanning again using different scanning condition settings 10 If the placed document is removed the scan will be interrupted and the Continue Scanning dialog box appears To continue scanning add a document and ...

Page 51: ...splay help related to the corresponding tab or dialog box Basic tab Configure basic scanning conditions such as the mode page size resolution and scanning side In addition you can click the Area button and specify the area to be scanned Hint Depending on the ISIS compatible application the application may have its own screen for setting scanning conditions If the scanner driver is opened in such a...

Page 52: ...age processing settings Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings Confirming Basic Conditions for Scanning When you scan a document make sure you confirm the Color mode Page Size Dots per inch and Scanning Side basic conditions in the Basic settings dialog box ...

Page 53: ...e detection method by clicking Setting For details see the Help Page Size Select the page size that matches the document to be scanned If Match original size is selected the edges of the document are detected and images that match the size of the document are saved Dots per inch Select the scanning resolution Higher resolutions provide clearer images but result in larger file sizes and slower scan...

Page 54: ...scanned Specifying an area Specify the area of the document to be scanned in the Scan Area dialog box which is opened from the Area button on the Basic tab Configuring Scanner Settings According to Purpose Set the scanning conditions according to the scanning purpose When you want to delete the images of the blank pages in two sided documents Set the scanning side setting to Skip Blank Page on the...

Page 55: ...lor drop out settings on the Image processing tab and that color will be enhanced in the scanned image When you want to enhance contours in images Adjust the edge emphasis setting on the Image processing tab When you want to enhance text that is difficult to read because of factors such as the background of the scanned document Select Advanced Text Enhancement or Advanced Text Enhancement II in th...

Page 56: ...n make the text in scanned images easier to read by adjusting the contrast on the Brightness tab When you want to detect multiple pages fed at the same time Select the Double Feed Detection check box on the Feeding tab You can enable either one or both of Detect by Ultrasonic and Detect by Length When you want to match the orientation of images to the text when scanning a mixture of pages with dif...

Page 57: ... scanning conditions for each of the front and back pages multistream settings When you want to use the multistream settings for scanning select the Use MultiStream checkbox on the Others tab to display the setting items related to multistream and then configure the setting items in the following order A When you want to specify different scanning conditions for the front and back pages of a docum...

Page 58: ...r setting When you finish configuring a setting click the Save button of User Preference to save the setting The saved setting is registered to the list You can delete a setting from the list with the Delete button and save or load a configuration file with the Back Up or Restore button Tab Items that can be set Basic tab Color mode and Dots per inch excluding Auto detection for both Brightness ta...

Page 59: ... the Settings for in case of binary tab is set to Advanced Text Enhancement or Advanced Text Enhancement II Setting value Contrast Auto detection O Black and White O Error Diffusion O Advanced Text Enhancement X Advanced Text Enhancement II O 256 level Gray O 24 bit Color O Setting value Prescan Auto detection X Black and White O Error Diffusion O Advanced Text Enhancement O Advanced Text Enhancem...

Page 60: ... such as the supplied CapturePerfect are required to use this function The following patchcodes are installed together with the scanner driver as PDF files The following operations are performed when using patchcodes for scanning 1 Print patchcode with a printer Click Start All Programs Canon DR M160 and then select Patchcode from the menu Patchcodes can be printed in A4 and letter LTR sizes Open ...

Page 61: ...hcode detection range area clean Also do not bend fold or crease the sheet 2 Place the documents in the scanner after inserting the patchcode sheet in front of the page that separates the files 3 In an application specify a patchcode as a type of batch separation When using CapturePerfect select Patchcode in the Batch Separator settings When using other ISIS compatible applications open the scanne...

Page 62: ...anner To clean the outside of the scanner wipe off any dirt with a cloth that has been dampened with water and thoroughly wrung out and then wipe the scanner dry with a clean dry cloth Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images Use compressed air to periodically clean dust and paper particles from the documen...

Page 63: ...ipe the glass dry with a clean dry and soft cloth CAUTION Do not spray water or neutral detergent directly on the scanner Precision mechanisms such as the light source may get wet and cause a malfunction IMPORTANT Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service rep...

Page 64: ...y moisture 6 Remove the retard roller and feed roller See p 68 p 68 IMPORTANT Remove the retard roller and feed roller from the scanner to clean them and be sure to reattach them to the scanner when cleaning is finished 7 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out 8 Reattach the retard roller and feeding roller See p 68 p 68 Anti Static brush R...

Page 65: ...er are consumable parts that wear with scanning If the rollers are worn scanned images may become stretched in the vertical direction If this happens you can reduce the amount of stretching of the image by adjusting the reduction ratio 1 Start Windows and log in as a user with administrator privileges 2 Click the Start button and then click All Programs Canon DR M160 and Canon imageFORMULA Utility...

Page 66: ...pages fed by the scanner a message prompting you to replace the rollers is displayed when the computer is started If this message begins to be displayed at startup purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit feed roller and retard roller See p 82 for details about the exchange roller kit Furthermore the counter in the scanner that record...

Page 67: ... The location of each of the consumable parts is shown below 3 When closing the front unit make sure that it is completely closed by gently pressing the left and right until you hear a click 4 Close the document eject tray Retard roller inside the front unit Feed Roller ...

Page 68: ...the roller cover 2 Remove the feed roller 3 Install the new feed roller 4 Close the roller cover Replacing the Retard Roller 1 Open the roller cover 2 Pull the left lever that secures the retard roller to the scanner and remove the roller ...

Page 69: ...e of the retard roller to secure it to the scanner 5 Close the roller cover Resetting the counter 1 Start Windows and log in as a user with administrator privileges 2 Click the Start button and then click All Programs Canon DR M160 and Canon imageFORMULA Utility imageFORMULA Utility starts ...

Page 70: ...e scanner properties Auto Power Off Setting The scanner automatically turns off if 4 hours elapse without scanning or another operation being performed To disable this setting follow the procedure below 1 Start Windows and log in as a user with administrator privileges 2 Click the Start button and then click All Programs Canon DR M160 and Canon imageFORMULA Utility imageFORMULA Utility starts ...

Page 71: ...yed 4 Click the Maintenance tab and then clear the Turn off automatically after 4 hours check box 5 Click OK to close the scanner properties Removing the Document Feed Tray When you will store or otherwise not use the scanner for a long period of time remove the document feed tray ...

Page 72: ...ides to fit the documents as closely as possible and load the documents so that they feed straightly 2 Open the document feed extension support and place the document 3 Enable Automatically straightens skewed image or Deskew in the scanner driver settings 4 If many pages have been scanned since roller cleaning clean the rollers If documents still feed askew roller replacement or other maintenance ...

Page 73: ...56 level Gray Problem 9 Each scanned image of a multi page document is saved as a separate document Solutions With CaptureOnTouch you can scan multiple pages into one image file when TIFF or PDF file format is selected To do this select File type click the button and select Save all pages as one file in the displayed dialog box When you select Scan Batch to File from the Scan menu in CapturePerfec...

Page 74: ... Mode is set to 24 bit Color A large page size e g Legal is specified as the Page Size Alternatively the page size is set to Scanner s Maximum A high resolution 600dpi etc is specified for Dots per inch If an error message appears due to insufficient memory while scanning is in progress exit the application change the scanning conditions e g reduce the resolution or page size and then try scanning...

Page 75: ...ow if the computer s USB port is not Hi Speed USB 2 0 compliant 5 If using a common USB cable that is not Hi Speed USB 2 0 compliant replace the cable with the supplied compliant cable 6 When the scanner is connected to the computer via a USB hub that is not Hi Speed USB 2 0 compliant remove the hub and connect the scanner directly to the computer If scanned image files cannot be opened in an appl...

Page 76: ...n scanned images are saved in PDF or TIFF format you can specify multi or single page files See also Problem 9 in Common Problems and Solutions Can I copy or back up scanner setting configurations CaptureOnTouch Scanner settings are backed up from the Environment settings See also the following question Can I copy or back up CaptureOnTouch settings CapturePerfect Scanner setting configurations can...

Page 77: ...ginal size on the scanner driver setting screen then scan For details see p 53 What s the best way to scan business cards or photos Set Page Size to Match original size on the scanner driver setting screen then scan Alternatively register the size of the cards or photos to be scanned For details see p 54 How do I print scanned data CaptureOnTouch For Scan First scanning select Print on the Output ...

Page 78: ...curs during scanning use the following procedures to clear them CAUTION Be careful when removing jammed paper take care not to cut your hand on the edges of the paper 1 Remove any documents that have been left in the eject tray 2 Pull the OPEN lever and pull open the front unit toward you Hint The C error code appears in the operating panel when the front unit is open 3 Remove the jammed document ...

Page 79: ...completely closed by pushing until you hear a click After removing the jammed paper check to see if the last page was scanned correctly and then continue scanning Hint If a paper jam occurs when Rapid recovery system check box is ON in the scanner driver setting screen the image data of the document is not saved and operation is interrupted This allows you to continue scanning from the document th...

Page 80: ...See p 7 IMPORTANT Log on to Windows as an Administrator 1 From the Windows task bar click the Start button and then Control Panel 2 Click Uninstall a program The Uninstall or change a program dialog box appears 3 From the Programs list select the software you want to remove and then click Remove The delete confirmation screen appears 4 Click Yes 5 Click Finish Uninstallation of the software is now...

Page 81: ...imary Scan Lines x Secondary Scan Lines 150 x 150dpi 200 x 200dpi 300 x 300dpi 400 x 400dpi 600 x 600dpi Scanning Speed Conditions Core i7 2 8GHz CPU 4 GB memory A4 document size Grayscale Simplex 200dpi 60 pages min 300dpi 60 pages min Duplex 200dpi 120 images min 300dpi 120 pages min 24 bit Color Simplex 200dpi 60 pages min 300dpi 40 pages min Duplex 200dpi 120 images min 300dpi 80 pages min Int...

Page 82: ...to and used with this scanner System requirements The computer must comply with the necessary system requirements of Flatbed Scanner Unit 101 The scanner driver of Flatbed Scanner Unit 101 needs to be installed to use the unit About Use with CaptureOnTouch About Assigning Function to Start Button When you connect Flatbed Scanner Unit 101 you can assign Scan First of CaptureOnTouch or any job to th...

Page 83: ...83 Dimensions 231 mm 9 09 280 mm 11 02 606 mm 23 86 366 4 mm 14 43 ...

Page 84: ... Double feed detection 32 F Feed Retry 34 I Installing 7 Third Party Software 7 J Job Editing 39 Registering 39 Select and scan 40 Job No Indicator 23 Job Select Button 23 O Operating Panel 23 P Patchcode 60 Power 13 R Reset Counter 69 Rollers Cleaning 62 Replacing 66 S Scanner Driver Basic Settings 52 Configuring Settings According to Purpose 54 Scanning Glass Cleaning 62 Setup 4 Start Button 23 ...

Page 85: ...ERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG CANON KOREA BUSINESS SOLUTIONS INC 168 ...

Reviews: