Canon
imageCLASS X MF1643 II Series Service Guide
imageCLASS X MF1643 II Series
Service Guide
January 2022
Revision 1
Page 39
B. Warranty
1. imageCLASS X MF1643 II Exchange/Carry-In Limited Warranty
CANON imageCLASS SERIES EXCHANGE/CARRY-IN PRODUCT LIMITED WARRANTY
The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to the Canon imageCLASS Series
product and accessories packaged with this limited warranty (collectively, the "Product") when purchased and used in the United States.
Cartridges for the product are covered by a separate warranty. Accordingly, this limited warranty does not cover any cartridges for the
product, whether shipped with the product or purchased thereafter.
Canon USA warrants the Product to be free from defects in workmanship and materials under normal use and service for a period of
one year after delivery to the original purchaser (“Purchaser”) by Canon USA or its authorized Reseller. During the relevant warranty
period, and in its sole discretion, Canon USA shall, or shall cause its authorized service provider (“Service Provider”), to, without charge,
repair, or replace any defective part with a new or comparable rebuilt part, or exchange the Product with a new or refurbished Product.
Warranty replacement shall not extend the warranty period of the malfunctioning Product. This warranty shall not extend to
consumables, such as paper, as to which there shall be no warranty or replacement.
Canon USA offers assistance for installation, operation, and support* of the Product as follows:
(a) On-line troubleshooting via a searchable Knowledgebase, answers to frequently asked questions, the latest driver and firmware
downloads available at www.cusa.canon.com/support. (b) Toll free telephone support at 1-800-OK-CANON (652-2666), Monday
through Friday (excluding holidays).
If Canon USA's remote assistance above cannot fix your Product's malfunction, Canon USA shall provide the contact information of the
nearest authorized Canon USA Service Provider (“Service Provider”) for service, or will exchange the Product, except where the
malfunction involves a user replaceable item, in which case Canon USA will send you a replacement part with installation instructions.
You will be responsible for installing the user replaceable items in your Product.
If the service or exchange is performed, and (1) the Product malfunction is not covered by this limited warranty, or (2) the applicable
warranty period has expired or has not been sufficiently established by appropriate documentation, then you will be charged for such
service at the then current service rates of Canon USA or the Service Provider, or for such exchange, as applicable.
This warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment, and software.
Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate
warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate
Warranty. NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH
THE PRODUCT ARE SOLD AS IS, WITHOUT WARRANTY OF ANY KIND BY CANON USA, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon
brand item is given by the manufacturer or producer thereof.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED
ABOVE. NO OTHER WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM, OR
CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ANY SERVICE PROVIDER. NO WARRANTY
IS GIVEN ON ANY USED PRODUCT.
This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect, mishandling, alteration,
electric current fluctuation or accident, (b) improper use, including failure to follow operating or maintenance instructions in, or
environmental conditions prescribed in, Canon USA's operator's manual or other documentation, (c) installation or repair by other than
authorized service representatives qualified by Canon USA who are acting in accordance with Canon USA's service bulletins, (d) use of
supplies or parts (other than those distributed by Canon USA) which damage the Product or cause abnormally frequent service calls or
service problems, or (e) use of the Product with non-compatible computers, peripheral equipment or software, including the use of the
Product in any system configuration not recommended in any manual distributed with the Product. Nor does this warranty extend to any
Product on which the original identification marks or serial numbers have been defaced, removed, or altered.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE CD-ROM'S
ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE
PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH
SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH,
INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE
NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.
NEITHER CANON USA NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE
(UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ANY SERVICE PROVIDER), LOSS OF
REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE
EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT LIMITATION, STORAGE CHARGES OR
OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ANY
SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST CANON USA OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS
AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING
OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY
THE NEGLIGENCE OF CANON USA OR ANY SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER
THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
*Support options are subject to change without notice.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. ONLY.
