Canon imageCLASS MF8380Cdw Basic Operation Manual Download Page 151

Page: 151 / 192

9-1

Chapter

Troubleshooting

This section describes solutions for cases such as paper jam and when problems are not
solved.

Clearing Jams

9-2

Document Jams in the Feeder

9-2

Paper Jams in the Rear Cover and Duplex Unit

(MF8380Cdw Only)

9-3

Paper Jams in the Output Area (MF8380Cdw Only)

9-4

Paper Jams in the Output Area and Rear Cover

(MF8080Cw Only)

9-5

Paper Jams in the Paper Cassette (Cassette 1 or 2)

9-5

Paper Jams in the Multi-purpose Tray (MF8380Cdw Only)

9-6

Paper Jams in the Manual Feed Slot (MF8080Cw Only)

When <Incorrect Size/Setting> Appears

9-13

Troubleshooting

9-14

Check the Following First

9-14

Is the power switched ON?

9-14

Has the power switch been just turned ON?

9-14

Is the machine in the sleep mode?

9-14

Are the settings properly configured?

9-14

Is the Error indicator on or blinking?

9-14

Does a message appear on the screen?

9-15

Is the telephone line connected or configured properly?

9-15

If You Cannot Solve a Problem

9-15

When a Power Failure Occurs

9-16

Printing Results Are Not Good

Vertical Streaks Appear on the Output

9-18

Toner Smudges and Spatters Appear around Text and Images 9-19

The Bottom Edge of Paper or Following Paper Has

A Portion of the Page Is Not Printed

9-20

When a Problem Cannot Be Resolved

9-21

Customer Support (U.S.A.)

9-21

Customer Support (Canada)

9-21

Summary of Contents for imageCLASS MF8380Cdw

Page 1: ...1 6 Using the Scan Functions P 7 1 7 Maintenance P 8 1 8 Troubleshooting P 9 1 9 Registering Setting the Various Functions P 10 1 10 Appendix P 11 1 11 Be sure to read the manual before using the mac...

Page 2: ...rge or reduce copies as well as copy multiple documents onto one sheet Additionally you can erase the background of the document or adjust the density and image quality before copying Below is a quick...

Page 3: ...r display Some printer driver settings are provided as Profiles beforehand You can perform printing which suits your needs only by selecting a Profile Printing documents from a computer For details se...

Page 4: ...the destinations when sending the documents Copy Print Fax Scan Quick View Perform Useful Tasks Network Settings Remote UI Sending a Document Directly from a Computer PC Fax For details see Fax in th...

Page 5: ...arily in the memory without printing You can print the stored documents at any time If you do not need them you can delete them saving paper to be used If an external telephone is connected you can sw...

Page 6: ...an Application Saving the Documents Using the Operation Panel of the Machine Saving the Documents Using Operations from a Computer You can save scanned documents in a USB memory connected to the mach...

Page 7: ...mmunication mode Communication speed Waiting time for connection DNS WINS server Configuring a computer IP address Subnet mask Gateway address As needed Configuration for communicating with a computer...

Page 8: ...ng Documents in the Feeder 2 4 Paper Requirements 2 6 Paper Size 2 6 Paper Type 2 7 Printable Area 2 8 Loading Paper 2 9 In the Paper Cassette 2 9 When loading Legal size paper 2 9 When loading envelo...

Page 9: ...6 5 Specifying destinations using coded dial codes 6 5 Specifying destinations using group addresses 6 6 Canceling Fax Jobs 6 7 Redialing Manual Redialing 6 8 Useful Features 6 9 Notifying the Recipi...

Page 10: ...in the Feeder 9 2 Paper Jams in the Rear Cover and Duplex Unit MF8380Cdw Only 9 3 Paper Jams in the Output Area MF8380Cdw Only 9 4 Paper Jams in the Output Area and Rear Cover MF8080Cw Only 9 5 Paper...

Page 11: ...ing Setting Functions Appendix This manual e Manual Read the desired chapter to suit your needs The e Manual is categorized by subject to find desired information easily Basic Operation Copy Fax 1 Pri...

Page 12: ...ions Keys and Buttons Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual Operation panel keys Key icon Key name Example S...

Page 13: ...lation slots are provided for proper ventilation of working parts inside the machine Never place the machine on a soft surface such as a bed sofa or rug Blocking the slots can cause the machine to ove...

Page 14: ...power connector is inserted completely after moving the machine Failure to do so can result in an overheating and fire Do not drop paper clips staples or other metal objects inside the machine Also d...

Page 15: ...g applied to the power cord by a heavy object or by fixing it with staples The power plug is loosened The power cord is tied in a bundle A part of the power cord is put in an aisle The power cord is p...

Page 16: ...me into direct contact with your skin If the toner comes into contact with your skin wash with soap If the skin becomes irritated or you inhale the toner consult a physician immediately Do not pull ou...

Page 17: ...380Cdw 1 200 W or less MF8080Cw 900 W or less Electrical noise or a dramatic drop in supplied voltage may cause the machine or computer to operate incorrectly or lose data Installation Requirements A...

Page 18: ...or the machine will be available for at least seven 7 years after production of this machine model has been discontinued Customer Support Customer Support U S A Your machine is designed with the lates...

Page 19: ...t that this product including the SOFTWARE is shipped transferred or exported into any country 2 Rights holders of the SOFTWARE retain in all respects the title ownership and intellectual property rig...

Page 20: ...perly shielded and grounded cables and connectors must be used for connection to host computers and or peripherals in order to meet FCC emission limits AC adaptor with ferrite core must be used for RF...

Page 21: ...ed or the power switch turned ON until the problem is completely resolved Users should contact Canon Authorized Service Facilities for servicing of equipment Information regarding Authorized Service F...

Page 22: ...ligne par appareil Ligne automatique interurbaine ou Ligne automatique internationale si vous communiquez avec les pays trangers NOTE Canon vous conseille d utiliser une ligne individuelle conforme a...

Page 23: ...cannot escape from the machine during any phase of user operation CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations f...

Page 24: ...xxiv...

Page 25: ...Mode 1 9 Scan Mode 1 9 USB Direct Print mode 1 9 Navigating the Menu 1 10 Entering the Menu Screen 1 10 Scrolling Through Menu Items 1 10 Selecting a Menu Item 1 10 Configuring menus using the naviga...

Page 26: ...Paper Cassette P 1 6 7 Document feeder tray Place document 8 Tray extension Pull out the tray extension when the paper is hanging out of the document feeder tray such as Legal size paper 9 Document de...

Page 27: ...jack Connect the telephone cable 4 External telephone jack Connect the external telephone 5 Rear cover Open this cover when clearing paper jams 6 Rating label The current value indicated in this ratin...

Page 28: ...enta toner cartridge slot The M magenta toner cartridge is installed in this slot 3 C Cyan toner cartridge slot The C cyan toner cartridge is installed in this slot 4 K Black toner cartridge slot The...

Page 29: ...o the width of the paper 2 The auxiliary tray MF8380Cdw only Be sure to pull out this tray when loading paper in the multi purpose tray 3 Tray extension MF8380Cdw only Open to prevent the paper from h...

Page 30: ...3 Lock release lever changing cassette size When loading paper that is longer than A4 size pull out the paper cassette while holding this lever When the paper cassette is inserted with it extended th...

Page 31: ...ling to send a fax Toner Gauge key Press to check the remaining amount of toner Energy Saver key Press to manually set or cancel the Sleep mode The Energy Saver indicator lights green while in the sle...

Page 32: ...een or move the cursor to the left Press to decrease the sound volume of fax communications Key Press to proceed to the next screen or move the cursor to the right Press to increase the sound volume o...

Page 33: ...al Type Text 2 Sided Off Fax Mode Press to switch to fax mode screen to use the copy function Specify destination 01 01 2011 12 52AM RX Mode Auto Resolution 200 x 1 When the fax mode screen is display...

Page 34: ...shown on the screen press or to scroll up and down the menu The currently selected item is highlighted with a black background Menu Preferences Timer Settings Common Settings Copy Settings Selecting...

Page 35: ...rentheses at the bottom of the screen When the numeric key icon is displayed on the screen You can enter it using the numeric keys Entering Text P 1 12 Enter numbers or characters such as a PIN System...

Page 36: ...ABC abc 2 DEF def 3 GHI ghi 4 JKL jkl 5 MNO mno 6 PQRS pqrs 7 TUV tuv 8 WXYZ wxyz 9 Not available 0 space _ Not available Moving the Cursor Entering a Space Move the cursor by pressing or To enter a s...

Page 37: ...1 13 Before Using the Machine 6 Press until the letter N appears on the screen Register Unit Name CANON Apply Entry Mode A 7 Select Apply using or and press OK The entry is complete...

Page 38: ...nterval within the range below MF8380Cdw 10 to 240 minutes The default is 10 minutes MF8080Cw 20 to 240 minutes The default is 20 minutes 5 Press Menu to close the menu screen NOTE When the machine en...

Page 39: ...r Clock Specify the time display format Select one of the following display formats using or and press OK The formats include the following 12 Hour AM PM 24 Hour Current Time Settings Specify the curr...

Page 40: ...1 16 Before Using the Machine...

Page 41: ...se Tray MF8380Cdw Only 2 12 When loading envelopes 2 12 In the Manual Feed Slot MF8080Cw Only 2 13 When loading envelopes 2 14 Precautions when Loading Paper 2 14 Paper Loading Capacity 2 15 Paper Loa...

Page 42: ...Bond 80 g m2 IMPORTANT To place your document Make sure any glue ink or correction fluid on the document is completely dry before placing it on the platen glass or into the feeder To prevent paper jam...

Page 43: ...mm 3 64 in 1 mm 3 64 in 1 mm 1 8 in 3 mm 1 8 in 3 mm 3 64 in 1 mm 3 64 in 1 mm Scan Saving in a Computer Platen Glass Feeder 1 64 in 0 5 mm Scan Saving in a USB Memory Sending by E mail Sending to a...

Page 44: ...r copying is complete remove the document from the platen glass Placing Documents in the Feeder Before loading the documents in the feeder see IMPORTANT Placing Documents in the Feeder 1 Spread the do...

Page 45: ...re documents are loaded paper jams may occur or the documents may not be scanned While scanning a document Do not add or remove documents When scanning documents is complete Remove the documents from...

Page 46: ...1 2 98 4 mm x 190 5 mm 4 5 Envelope C5 6 3 8 x 9 162 mm x 229 mm 4 Envelope B5 6 7 8 x 9 7 8 176 mm x 250 mm 4 Envelope DL 4 3 8 x 8 5 8 110 mm x 220 mm 4 Custom Paper Size 6 7 1 Only in MF8380Cdw th...

Page 47: ...15 sheets MF8380Cdw 10 sheets MF8080Cw 1 sheet Envelope Envelope MF8380Cdw 10 sheets MF8080Cw 10 sheets MF8380Cdw 5 sheets MF8080Cw 1 sheet 1 Only in MF8380Cdw auto 2 sided print is available 2 Only...

Page 48: ...s 3 8 10 mm on top bottom right and left 3 8 10 mm 3 8 10 mm 3 8 10 mm 3 8 10 mm NOTE To enlarge the printable area Apply the following setting from the printer driver 1 Click Advanced Setting in the...

Page 49: ...h 1 Slide the side paper guides Holding the lock release lever slide the paper guides The side paper guides move together The lock release lever is not installed in MF8080Cw 2 Slide the paper guide at...

Page 50: ...ed tightly 3 Loosen any stiff corners of the envelopes and flatten curls as shown in the figure 4 Align the edges of the envelopes on a flat surface 5 Load the envelopes into the paper cassette with t...

Page 51: ...k does not exceed the line of the load limit mark B MF8380Cdw A A A B B MF8080Cw A B A B A 6 Insert the paper cassette into the machine Push it into the printer firmly When loading Legal size paper Wh...

Page 52: ...des a little wider than the actual paper width 5 Gently insert the paper into the multi purpose tray until it stops with the print side up Load the paper under the load limit guides A Make sure that t...

Page 53: ...e Precautions when Loading Paper P 2 14 Use the manual feed slot when you want to copy or print on a paper that is different from what is in the paper cassette 1 Slide the paper guides so they align w...

Page 54: ...load limit mark when loading paper Make sure that the paper stack does not exceed the line of the load limit mark If the paper stack exceeds the load limit mark lines this may result in misfeeds When...

Page 55: ...x 20 sheets Approx 50 sheets Approx 50 sheets Coated paper Approx 20 sheets Approx 50 sheets Approx 50 sheets Envelope Approx 5 sheets Approx 10 sheets Approx 10 sheets MF8080Cw A B Paper type Paper s...

Page 56: ...electing the Print Side MF8380Cdw Only P 2 21 is set to Print Side Priority with the printing side facing down with the printing side facing down Automatic 1 sided Printing and 2 sided Printing MF8380...

Page 57: ...p and load the envelope Manual feed slot MF8080Cw Only Envelope COM10 Load the envelopes so that the flap is toward the left of the machine when it is viewed from the front Close the flap and load the...

Page 58: ...ct it with Paper Size LTR LGL STMT EXEC 5 Select a paper type with or and then press OK Paper Type Plain 2 19 lb Bond Recycled Color Heavy 1 24 lb Bond 6 Press Reset to return to standby mode Register...

Page 59: ...tion and Y direction of the custom paper 1 Select the direction with or and then press OK Specify Size Apply X 0 Y 0 X Y 2 Specify the size with or and then press OK Set Length for X 3 8_1 2 3_0 0 3 S...

Page 60: ...Tray Drawer 1 Drawer 2 Register Custom Paper 4 Select Not Registered with or and then press OK When selecting the registered custom paper you can edit and delete the custom paper Register Custom Pape...

Page 61: ...other than preprinted paper using preprinted paper only for 1 sided printing When Print Side Priority is selected All pages are printed on the first side for 1 sided printing so the odd pages are alwa...

Page 62: ...Load paper with the front side first page facing down Print Side Priority When specifying Print Side Priority load paper as follows Feeding direction For details on the procedure for loading paper wh...

Page 63: ...Image Quality Copy 3 6 Copy Settings 3 7 2 Sided Copying MF8380Cdw Only 3 7 Enlarging Reducing Copies 3 8 Multiple Documents onto One Sheet N on 1 3 8 Collating Copies 3 9 Erase Dark Borders and Frame...

Page 64: ...ing Reducing N on 1 Collating Frame erase Sharpness NOTE When you combine multiple settings for use see Combination of Copy Settings P 3 4 The settings specified here are effective only for the curren...

Page 65: ...o check the details of the job that you want to cancel and press OK Checking and canceling a copy job using Status Monitor Cancel 1 Press Status Monitor Cancel 2 Select Copy Print Job using or and pre...

Page 66: ...rd Copy The frame width specified at Erase Frame increases decreases according to the Copy Ratio setting Paper Depending on its document size selected paper source 2 sided copy is not available 4 on 1...

Page 67: ...Background Off Adjustment Off Does not adjust the background density Adjustment Adjusts the background density The next step Adjust the density with or OK Adjustment Adjust by Color Makes the backgrou...

Page 68: ...ext such as maps This option scans the document at a low resolution for color copy Text Photo Map This option is suitable for documents that contain text and photos or fine diagrams and text such as m...

Page 69: ...rientation Portrait Landscape 4 When the next screenn is displayed select how to open the original document with or and press OK Original Format Book Type Calendar Type 5 When the next screen is displ...

Page 70: ...atio using or OK Output Size LTR Plain LTR Plain 1 Select Layout 2 on 1 1 2 on 1 2 4 on 1 1 4 on 1 2 N on 1 Off 2 on 1 4 on 1 ID Card Copy Setting screen n e e r c s e d o m y p o C Select 2 on 1 or 4...

Page 71: ...mode screen Setting screen Copy Press Start 100 LTR Collate On Erase Frame Off Sharpness 0 1 1 Sharpness Reduces distorted pattern moire It is appropriate for documents that contain halftone such as...

Page 72: ...TR Copy Ratio 100 Di Paper LTR Plain N on 1 Off 1 1 1 4 Select ID Card Copy using or and press OK N on 1 Off 2 on 1 4 on 1 ID Card Copy 5 Press Color or B W Proceed to the next step when the scan is c...

Page 73: ...e front side is complete the document is partially output reserved and fed into the machine again for copying on the back side OK Start Paper Save Copy Keys to be used for this operation 1 Place your...

Page 74: ...nly Registering Mode Memory OK COPY Keys to be used for this operation 1 Press 2 Select Mode Memory using or and press OK Copy Press Start 100 LTR Erase Frame Off Sharpness 0 Mode Memory Off 1 1 3 Sel...

Page 75: ...ing and press OK Delete No Yes Calling and Copying Mode Memory NOTE Calling Mode Memory When a new Mode Memory is called all copy settings are replaced with that Mode Memory settings After the Mode Me...

Page 76: ...formation see Copy Settings P 3 7 5 Select Apply using or after you have specified the setting and press OK Change Defaults Apply No of Copies 1 Density 0 Original Type Text 6 Press Menu to close the...

Page 77: ...es how to print from computers Preparing to Print from Your Computer 4 2 Printing from a Computer 4 3 Scaling Documents 4 3 Printing Multiple Pages on One Sheet 4 3 1 sided Printing and 2 sided Printi...

Page 78: ...e printer driver The printer driver is software required for printing from an application The printer driver will convert application software s print data to print data for the printer The printer dr...

Page 79: ...scaling ratio for Scaling 5 Click OK NOTE Depending on the selected page size and printer model you are using you may not be able to magnify the document Depending on the printer model you are using y...

Page 80: ...to print on one side or both sides of each sheet of paper The default setting is 2 sided printing IMPORTANT Notes on 2 Sided Copying Do not touch your document when making 2 sided copying until the p...

Page 81: ...ed on blinking A job is being processed Turned off No jobs are in the memory OK Status Monitor Cancel Keys to be used for this operation 1 Press Status Monitor Cancel 2 Select Copy Print Job using or...

Page 82: ...Yes using or and press OK The print job is canceled Cancel No Yes 3 Press Status Monitor Cancel to close the screen NOTE Pressing Stop can also delete the print jobs You can delete the print job also...

Page 83: ...in the Favorites List 5 3 Registering and Editing from the Operation Panel 5 3 Registering and Editing a destination in the Favorites list Using the Remote UI 5 5 Registering and Editing Coded Dial Co...

Page 84: ...d dial codes Once the destinations have been registered you can press the appropriate coded dial code to select the destination Registering and Editing Coded Dial Codes P 5 6 Group dialing You can spe...

Page 85: ...keys to enter the PIN and press OK Address Book PIN Apply Press OK 3 Select Favorites using or and press OK Register Location Coded Dial Favorites 4 Select the destination type to register using or an...

Page 86: ...estination Fax Apply Type Fax Name CANON Destination 0123456 6 When the edit is complete select Apply using or and press OK 7 Select Apply using or and press OK Fax Apply Type Fax Name CANON Destinati...

Page 87: ...ID and System Manager PIN 3 Click Log In 1 1 2 2 3 4 Click Address Book 5 Click Favorites To register a new destination in the Favorites list Proceed to Step 4 To edit destination registered in the Fa...

Page 88: ...K Address Book PIN Apply Press OK 3 Select Coded Dial using or and press OK Register Location Coded Dial Favorites 4 Select the destination type to register using or and press OK Destination Type Fax...

Page 89: ...press OK CANON 0123456789 All Fav A Z 4 Select the item that you want to edit using or and press OK Type Name Destination Coded Dial Fax Type Fax Name CANON02 Destination 987654 Coded Dial 002 5 When...

Page 90: ...nter System Manager ID and System Manager PIN 3 Click Log In 1 1 2 2 3 4 Click Address Book 5 Click Coded Dial To register a coded dial newly Proceed to Step 4 To edit the registered coded dial 1 Clic...

Page 91: ...Book using or and press OK Register New Destina Edit Address Book Address Book Details All A Z When the address book PIN is selected Use the numeric keys to enter the PIN and press OK Address Book PIN...

Page 92: ...ns are added using or and press OK CANON 2 Destinat CANON01 0123456 CANON02 9876543 Fav A Z All 4 Select Destinations using or and press OK Group Apply Type Group Name CANON Destinations 2 5 Select Ad...

Page 93: ...Fav When the address book PIN is selected Use the numeric keys to enter the PIN and press OK Address Book PIN Apply Press OK 3 Select the group of which name will be changed using or and press OK CANO...

Page 94: ...Destination Group Using the Remote UI 1 Start the Web browser 2 Enter http the IP address of the machine in the address field and press the ENTER key on your keyboard Input Example http 192 168 0 215...

Page 95: ...on to be deleted from Members List and click Delete 4 Click OK To change the name of the registered group dial 1 Click No Type or Name 2 Click Edit 3 Change the name of Group Name and click OK To dele...

Page 96: ...5 14 Registering Destinations in the Address Book...

Page 97: ...Memory to Other Destinations Manual Forwarding 6 16 Configurating Operations for Transfer Errors 6 17 Re fowarding Printing Deleting Documents in Which Transfer Is Failed 6 18 Managing Faxes Stored in...

Page 98: ...e scan is complete When your fax is placed on the platen glass Perform the following procedure 1 Select the size of the original document using or and press OK Scan Size LTR LGL STMT 2 Place the next...

Page 99: ...etting screen Specify destination 01 01 2011 12 52AM Resolution 200 x 1 Density 0 Density Press or to select Density Specify the density Decrease the density Increase the density Tonextpage 2 Sided Or...

Page 100: ...t this setting to emphasize the outline of the image or decrease the contrast To clearly capture halftone photos adjust this setting to the appropriate level on the scale This can counteract the effec...

Page 101: ...ing and press OK To clear all the scan settings specified press Reset Tonextpage Specifying destinations using the address book When you type an alphanumeric character from the operation panel or sear...

Page 102: ...address book To select a group address from the address book you need to register group addresses in the address book in advance Registering and Editing Destinations for Group Dialing 1 Press Address...

Page 103: ...after the fax sending starts select Cancel using or and press OK Scanning Start Sending Cancel Destinations 1 No of TX Pages 1 You can also cancel the job by pressing Stop When a document is loaded on...

Page 104: ...eading settings are saved as well You can change them for redialing Resolution Density 2 Sided Original MF8380Cdw only Sharpness Redial restrictions Manual fax sending is not saved in the history and...

Page 105: ...ons when sending faxes manually When placing documents on the platen glass only one page can be sent Furthermore the group dialing function is not available The 2 sided printing document cannot be sca...

Page 106: ...t Pause Keys to be used for this operation 1 Place your fax Placing Documents P 2 4 Supported Document Types P 2 2 2 Press 3 Specify the scanning settings as needed Changing the Scan Settings Fax P 6...

Page 107: ...1 CANON 0123456789 Address Book Coded Dial 4 Repeat Step 2 and 3 to enter all the destinations 5 Press B W NOTE The number of destinations that you can specify for a sequential broadcast Using the num...

Page 108: ...fax When the call is a fax When the call is a fax When the call is a voice call When the call is a voice call When you pick up the handset while the incoming call rings When you do not pick up the han...

Page 109: ...t You can start talking as is The machine judges whether the incoming call is a fax or voice call 2 When the call is a fax When the call is a voice call The machine receives the fax automatically The...

Page 110: ...calls or receive faxes when the machine is set to manual mode Set this mode when you expect to receive more incoming telephone calls than faxes or when you receive few faxes Operation for when an inco...

Page 111: ...K FAX Keys to be used for this operation 1 Press 2 Select RX Mode using or and press OK Specify destination 01 01 2011 12 52AM RX Mode Auto Resolution 200 x 1 3 Select Fax Tel Auto Switch using or and...

Page 112: ...Direct Print Se Printer Settings Adjustment Maintena System Settings 3 Select Forwarding Settings using or and press OK System Settings Security Settings Communication Manag Select Country Regi Forwa...

Page 113: ...All Fav Configurating Operations forTransfer Errors When received documents are transferred or when a transfer error occurs its details can be saved in a memory or printed Menu OK Keys to be used for...

Page 114: ...job The job which has been reforwarded successfully is deleted OK Status Monitor Cancel Keys to be used for this operation 1 Press Status Monitor Cancel 2 Select Fax Forwarding Errors using or and pr...

Page 115: ...ber 0004 Status Sending Time 01 01 12 52AM 2 Select Yes using or and press OK Cancel No Yes The sending job is canceled Fax transmission to all the destinations will be canceled for sequential broadca...

Page 116: ...hecking and Deleting Received Faxes Check the details of faxes stored in memory Delete faxes that you no longer need NOTE About faxes stored in memory You can specify forwarding destinations Forwardin...

Page 117: ...K Status Monitor Cancel Keys to be used for this operation 1 Press Status Monitor Cancel 2 Select TX Job or RX Job using or and press OK Status Monitor Cancel Device Status Copy Print Job TX Job RX Jo...

Page 118: ...Settings 3 Select TX Function Settings using or and press OK Fax Settings Basic Settings TX Function Settings RX Function Settings RX Print Settings 4 Select Change Defaults using or and press OK TX F...

Page 119: ...s Copy Settings Fax Settings 3 Select TX Function Settings using or and press OK Fax Settings Basic Settings TX Function Settings RX Function Settings RX Print Settings 4 Select ECM TX using or and pr...

Page 120: ...tings TX Function Settings Register Unit Name Fax How to register the sender s name Enter up to 24 alphanumeric characters You can also use or space Entering Text on page 1 12 NOTE Where the sender s...

Page 121: ...nt of the telephone number Check Dial Tone Before Sending Specify whether to check for a dial tone before dialing How to access the option Menu Fax Settings TX Function Settings Check Dial Tone Before...

Page 122: ...gs in Ring Times Remote RX Specify whether to receive faxes remotely by dialing the ID number using the push buttons of the external telephone connected to the machine when an incoming call comes If y...

Page 123: ...ow to access the option Menu Fax Settings RX Print Settings Continue Printing When Toner Is Low Settings Bold Default setting Off The machine does not continue printing received faxes On The machine c...

Page 124: ...gs Memory Lock Settings If Memory Lock PIN is specified use the numeric keys to to enter those numbers and then press OK Settings Boldface Default setting Off Disable Memory Lock On Memory Lock PIN Se...

Page 125: ...ystem Settings Restrict TX Function Allow Fax Driver TX Settings Bold Default setting Off Disallow sending faxes from the fax driver installed on your computer On Allow sending faxes from the fax driv...

Page 126: ...6 30 Using the Fax Functions...

Page 127: ...peration Methods for Scanning 7 2 Scanning Using Keys on the Operation Panel 7 2 Performing a Scan Using a Shortcut Key 7 3 Registering a Shortcut Key Confirming the Destination Registered in the Shor...

Page 128: ...pe Computer Remote Scanner Memory Media 4 Select the destination using or and press OK Specify destination EXAMPLE1 EXAMPLE2 When one computer is connected to the machine via a USB cable This screen i...

Page 129: ...atically displayed to which the scanned images are saved By default a folder bearing the scanning date is created inside the Pictures or My Pictures folder in My Documents To change the scanner settin...

Page 130: ...name the displayed computer names e Manual Scanning Scanning Paper Documents and Saving Them to a Computer USB Network Connection Using the MF Toolbox Specify destination 123456789AB 5 Specify the sca...

Page 131: ...in the USB port This section describes the basic procedure IMPORTANT The USB memory device port on the machine The port supports USB 1 1 Do not insert anything other than USB memory device Supported f...

Page 132: ...ess OK Status Monitor Cancel Device Status Copy Print Job TX Job RX Job 4 Select Remove Memory Media using or and press OK Device Status Paper Information Remove Memory Media Check Counter Secure Prin...

Page 133: ...Store and Finish Cancel When scanning is complete the scanned document is e mailed Sending Scanned Documents to a File Server MF8380Cdw Only Sending scanned documents to a file server This section des...

Page 134: ...B W Scanning starts When additional pages can be scanned on the platen glass 1 Place the next page and press Color or B W 2 To finish scanning select Store and Finish using or and press OK Scan Next P...

Page 135: ...hen Cleaning the Machine 8 4 Replacing Toner Cartridges 8 5 About the Supplied Toner Cartridge 8 5 About Replacement Toner Cartridges 8 5 Handling Toner Cartridges 8 6 Storing Toner Cartridges 8 6 Che...

Page 136: ...can Settings USB Direct Print Se Printer Settings Adjustment Maintenan 3 Press or to select Clean Fixing Unit and then press OK Adjustment Maintenance Toner Saver Mode Black Text Processi Special Proc...

Page 137: ...econds for MF8080Cw Clean ITB Start 5 Press Menu to close the menu screen Cleaning the Platen Glass Follow this procedure to clean the platen glass and under surface of the feeder or the platen glass...

Page 138: ...ials tend to stick to the components or generate static charges NOTE About sending or receiving faxes When the power plug is unplugged the machine cannot send or receive faxes When a job is waiting to...

Page 139: ...nting paper size or the document type MF8380Cdw Toner cartridges Target for replacing toner cartridges Canon Cartridge 118 Black Average yield of K Black toner cartridge 1 2 3 400 sheets Canon Cartrid...

Page 140: ...es in a safe and trouble free manner store them in a place that fulfills the following conditions Do not store toner cartridges in a location exposed to direct sunlight Do not store toner cartridges i...

Page 141: ...y Message When it is displayed Description and solutions Prepare Toner Color toner cartridge When a toner cartridge soon needs to be replaced Have ready a replacement toner cartridge It is recommended...

Page 142: ...the drum protective cover A A Front View 6 Place the toner cartridge on a flat surface 7 Remove the tab and the pull out the sealing tape approx 19 3 4 50 cm long 1 2 IMPORTANT When pulling out the s...

Page 143: ...he front cover as this may damage the machine Precautions when ReplacingToner Cartridge See Maintenance and Inspections P xviii in Important Safety Instructions as well IMPORTANT About replacement ton...

Page 144: ...cartridge in the new location for two hours or longer without opening the protective bag to allow it to adjust to the new temperature Keep the toner cartridge away from equipment that generates magnet...

Page 145: ...Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The Canon Cartridge Recycling Program has collected huge amount of cartridges that...

Page 146: ...nt exceeds the above limits please call 1 800 OK Canon for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be excha...

Page 147: ...ion box can accommodate eight individual cartridge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada P...

Page 148: ...hone cable 5 Unplug the external telephone cable from the external device jack 6 Unplug the telephone line cable from the telephone line jack Power cord 7 Unplug the power plug from the AC power outle...

Page 149: ...optional paper cassette Cassette 2 may drop resulting in personal injury Put the machine down slowly and carefully Be careful not to hurt your hands or fingers WARNING When transporting the machine Be...

Page 150: ...8 16 Maintenance...

Page 151: ...9 14 Check the Following First 9 14 Is the power switched ON 9 14 Has the power switch been just turned ON 9 14 Is the machine in the sleep mode 9 14 Are the settings properly configured 9 14 Is the E...

Page 152: ...of paper to avoid further jams If paper jams occur repeatedly Check the followings Fan the paper stack and tap the edge on a flat surface to align the paper before loading it into the machine Make su...

Page 153: ...er Jams in the Rear Cover and Duplex Unit MF8380Cdw Only Referring to the procedure on the display follow the steps below to remove jammed paper Keys to be used for this operation 1 Press Paper jam Pr...

Page 154: ...cover The machine is ready to print Paper Jams in the Output Area MF8380Cdw Only Referring to the procedure on the display follow the steps below to remove jammed paper Keys to be used for this opera...

Page 155: ...e paper by pulling it gently 7 Close the rear cover The machine is ready to print Paper Jams in the Paper Cassette Cassette 1 or 2 Referring to the procedure on the display follow the steps below to r...

Page 156: ...ose Tray MF8380Cdw Only Referring to the procedure on the display follow the steps below to remove jammed paper OK Keys to be used for this operation 1 Press Press OK to exit the operation screen Pape...

Page 157: ...then press OK The machine is ready to print Is all of the jammed paper removed Yes No NOTE If the jammed paper cannot be removed in Step 6 See Paper Jams in the Rear Cover and Duplex Unit MF8380Cdw On...

Page 158: ...he manual feed transport guide to its original position Push them up until it clicks A 7 Close the manual feed slot cover 8 Insert the paper cassette into the machine 9 When the following screen appea...

Page 159: ...umber Problem 2 The receiving fax machine may not be a G3 fax machine Action Make sure the receiving fax machine is a G3 fax machine If it is a G3 fax machine send the document again Otherwise switch...

Page 160: ...ten to and writing failed Action Check to see if the memory media was disconnected and try writing again Problem 2 An error occurs when transferring images to memory media and images cannot be transfe...

Page 161: ...n the computer file server 806 Problem 1 When sending to a file server the specified user name and password are incorrect Action Make sure that the user name and password that is registered for the de...

Page 162: ...Manual Security Entering PIN for Printing Secure Printing Setting Secure Printing 861 Problem 1 Cannot print because the print data was received from another printer driver Action Print the data agai...

Page 163: ...paper size in the Paper Settings menu to match the size loaded in thepaper drawer or multi purpose tray manual feed slot Cancel the job and refer to For the Paper Cassette P 2 18 to change the paper s...

Page 164: ...ress Energy Saver on the operation panel to return from the sleep mode If this works Are the settings properly configured If the machine makes the error sound and does not start operating even after C...

Page 165: ...ble is properly connected Make sure that the telephone cable is connected to the external device port and the device cable is connected to the telephone line port mistakenly Specifying Initial Setting...

Page 166: ...l telephone depending on your telephone system IMPORTANT To save documents in memory when the power supply is cut off If the power is lost due to a power failure or the power cord is accidentally unpl...

Page 167: ...per Curls Try one of the following to solve the problem Cause 1 Damp paper is used Solution Replace the paper stack with new unopened one e Manual Specifications Paper Supported Paper Types Cause 2 Th...

Page 168: ...appropriate Solution Make sure that the number of sheets or the paper type loaded in the paper drawer or multi purpose tray manual feed slot meets the paper specifications e Manual Specifications Pape...

Page 169: ...procedure Cause A document with no margins was printed Solution 1 Data is printed with a margin of 5 mm 10 mm for envelopes Provide a margin around the data Printable Area P 2 8 Solution 2 Perform th...

Page 170: ...Cause A document with no margins was printed Solution 1 Data is printed with a margin of 5 mm 10 mm for envelopes Provide a margin around the data Printable Area P 2 8 Solution 2 Perform the following...

Page 171: ...port download drivers or support documents or view answers to frequently asked questions visit http www canon ca Free live technical support is available from 9 A M to 8 P M EST Monday through Friday...

Page 172: ...smoke or an odd odor Turn OFF the power switch immediately disconnect the power cord and contact the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself IMPORTANT I...

Page 173: ...Registering Setting theVarious Functions You can set or change machine functions from the setting menu according to your purpose Setting Menu List 10 2 Printing a User Data List 10 2 Contents of the S...

Page 174: ...the setting Returns to the previous hierarchy Resets the settings Resets the copy scan fax USB direct print mode Menu Operations Back Reset Viewing the Route Map Register the following types of desti...

Page 175: ...Settings How to display Press Select Paper Settings Setting the Paper Size and Type P 2 17 4800 bps 33600 bps 14400 bps 9600 bps 4800 bps IPv4 Settings IPv6 Settings TCP IP Settings IP Address Setting...

Page 176: ...2 1 to110 to 65535 RAW Settings Off On WSD Settings WSD Print Settings WSD Scan Settings Use Multicast Discovery Off Communication Mode Half Duplex Full Duplex Ethernet Type 10 Base T 100 Base TX Con...

Page 177: ...ner Is Low Gamma 1 0 Gamma 1 4 Gamma 1 8 Gamma 2 2 Image Quality in Text Photo Photo Mode Data Size Priority Normal Image Quality Priority Image Quality in Text Mode Data Size Priority Normal Image Qu...

Page 178: ...s Use SSL IPv4 Address Filter Off On Off On Send Filter Receive Filter IPv6 Address Filter Off On Off On Send Filter Receive Filter MAC Address Filter Off On Off On TX Start Speed 33600 bps 14400 bps...

Page 179: ...Off On Memory Media Storage On Off Off On USB Direct Print On Off Off On Secure Print Settings 2 Select PDL Plug n Play Update Firmware 2 Initialize Key and Certificate 2 Initialize Address Book 2 Ini...

Page 180: ...10 8 Registering Setting the Various Functions...

Page 181: ...ecifications 11 2 Machine Specifications 11 2 Wireless LAN Specification 11 2 Copy Specifications 11 2 Printer Specifications 11 3 Scanner Specifications 11 3 Fax Specifications 11 3 Telephone Specifi...

Page 182: ...1 2 674 mm x 1 327 mm x 851 mm When the optional Cassette Feeding Unit V1 is installed 26 3 4 x 52 1 4 x 37 1 2 679 mm x 1 327 mm x 951 mm MF8080Cw 26 1 2 x 48 3 8 x 31 1 2 674 mm x 1 229 mm x 801 mm...

Page 183: ...rint speeds vary depending on the paper type and size as well as the paper feeding direction Print speeds on smaller paper sizes may be slower Plus the machine may experience downtime or decrease the...

Page 184: ...White Inputted Image Text Text Photo Photo Paper Size LGL LTR STMT Specification for E mail Sending Communication Protocol SMTP Data Format PDF Compact PDF Resolution Resolutions for data formats are...

Page 185: ...D Date Settings 1 15 Density Copy 3 5 Fax 6 3 Disclaimers xx Display 1 9 Display Messages 9 9 LCD Standby Mode 1 9 Document delivery tray 1 2 Document feeder tray 1 2 Document guides 1 2 Documents Cl...

Page 186: ...nual Feed Slot 1 2 1 5 Paper guide 1 5 The auxiliary tray 1 5 Tray extension 1 5 O Operation Panel 1 2 1 7 Output tray 1 2 P Paper Clearing Jams 9 2 Loading 2 9 Printable Area 2 8 Printable Range 2 8...

Page 187: ...Time Settings 1 15 Toner Cartridges Checking the Toner Level 8 7 Handling 8 6 Replacing 8 7 Storing 8 6 Toner cartridge slot 1 4 Toner cartridge tray 1 4 Trademarks xix Transporting the Machine 8 14...

Page 188: ......

Page 189: ......

Page 190: ......

Page 191: ......

Page 192: ...uccess NY 11042 U S A CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SI...

Search results

Summary of Contents for imageCLASS MF8380Cdw

Reviews:

Related manuals for imageCLASS MF8380Cdw

Brands by name

Popular brands

Canon imageCLASS MF8380Cdw, Basic Operation Manual

Search results

Summary of Contents for imageCLASS MF8380Cdw

Reviews:

Related manuals for imageCLASS MF8380Cdw

Brands by name

Popular brands