COPYRIGHT © 2001 CANON INC.
2000 2000 2000 2000
CANON iR5000i/iR6000i REV.0 JUNE 2001
CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS
4-21 T
4.1.3 E002
4.1.4 E003
General condition
1) Turn on the main power switch, and clear E002/E003. Then, turn
off and then on the main power switch. Is the fixing heater operat-
ing?
NO:
See “The fixing heater fails to operate.”
General condition
2) Is the connection of the connectors on the DC controller PCB and
in the fixing assembly good? In addition, is the wiring from the
thermistor to the DC controller PCB good?
NO:
Correct the connection/wiring.
Main thermistor (TH1; mounting)
3) Is the thermistor in even contact with the fixing upper roller?
NO:
Mount it correctly.
Main thermistor (TH1; soiling)
4) Clean the area of contact of the thermistor. Is the problem cor-
rected?
YES: End.
Main thermistor (TH1; faulty)
5) Try replacing the thermistor. Is the problem corrected?
YES: End.
Fixing heater (H1, H2), DC controller PCB
6) Try replacing the heater. Is the problem corrected?
YES: End.
NO:
Replace the DC controller PCB.
4.1.5 E004
Fixing heater (H1, H2), AC driver PCB, DC controller PCB
1) Try replacing the fixing heater. Is the problem corrected?
YES: End.
2) Try replacing the AC driver PCB. Is the problem corrected?
YES: End.
NO:
Check the wiring; if normal, replace the DC controller PCB.
4.1.6 E005
Fixing web
1) Is the fixing web taken up?
YES: Replace the web with a new one.
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