Canon i-SENSYS LBP5300 Series Service Manual Download Page 1

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Feb 27 2007

Service Manual

i-SENSYS LBP5300 Series

Summary of Contents for i-SENSYS LBP5300 Series

Page 1: ...Feb 27 2007 Service Manual i SENSYS LBP5300 Series ...

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Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

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Page 7: ...enu 1 15 1 5 10 Reset Menu 1 15 1 5 11 Pickup Selection Menu 1 15 1 6 Safety 1 16 1 6 1 Safety of the Laser Light 1 16 1 6 2 Regulations Under the Center for Devices and Radiological Health CDRH 1 16 1 6 3 Safety of Toner 1 16 1 6 4 Handling the Laser Unit 1 16 Chapter 2 TECHNICAL REFERENCE 2 1 Functional Configuration 2 1 2 1 1 Outline 2 1 2 2 Basic Sequense 2 1 2 2 1 Basic Sequence of Operation ...

Page 8: ...assette pick up mechanism 2 25 2 5 2 2 Multi purpose tray MPT pick up 2 26 2 5 2 3 Skew correction by the registration shutter 2 27 2 5 2 4 Transport Speed Control 2 27 2 5 2 5 Warp control 2 28 2 5 2 6 Fixing roller pressurizing release control 2 28 2 5 3 Detecting Jams 2 29 2 5 3 1 Jam Detection Outline 2 29 2 5 3 2 Delay Jams 2 29 2 5 3 3 Stationary Jams 2 30 2 5 3 4 Other Jams 2 30 2 5 4 Duple...

Page 9: ...r Removing the Control Panel 3 7 3 1 7 2 Removing the Control Panel 3 7 3 1 8 DC Controller PCB 3 7 3 1 8 1 Before Removing the DC Controller PCB 3 7 3 1 8 2 Preparation for Removing the DC Controller PCB 3 7 3 1 8 3 Removing the DC Controller PCB 3 7 3 1 9 Video Controller PCB 3 8 3 1 9 1 Preparation for Removing the Video Controller PCB 3 8 3 1 9 2 Preparation for Removing the Video Controller P...

Page 10: ...Density Sensor 3 17 3 4 PICKUP FEEDING DELIVERY SYSTEM 3 17 3 4 1 Paper Pick up Feeder Unit 3 17 3 4 1 1 Preparation for Removing the Pick Up Feed Assembly 3 17 3 4 1 2 Removing the Pick Up Feed Assembly 3 17 3 4 2 Pickup Motor 3 18 3 4 2 1 Preparation for Removing the Pick Up Motor 3 18 3 4 2 2 Removing the Pick Up Motor 3 18 3 4 3 Cassette Pickup Roller 3 19 3 4 3 1 Removing the Cassette Pick Up...

Page 11: ...ry roller 4 1 4 4 7 Fixing inlet guide 4 1 4 4 8 Color misregistration Density sensor 4 1 Chapter 5 TROUBLESHOOTING 5 1 MEASUREMENT AND ADJUSTMENT 5 1 5 1 1 Adjustment of Electrical Components 5 1 5 1 1 1 After Replacing the DC controller PCB 5 1 5 1 1 2 After Replacing the DC controller PCB 5 1 5 1 1 3 After Replacing the Video Controller PCB 5 1 5 1 1 4 After Replacing the Video Controller PCB 5...

Page 12: ...onnections 5 15 5 4 3 Downloading the System Software 5 16 5 4 3 1 Downloading Procedure 5 16 5 5 Service Mode 5 19 5 5 1 Outline 5 19 5 5 1 1 Outline 5 19 5 5 1 2 Outline 5 20 5 5 2 Service Mode Table 5 20 5 5 2 1 Service Mode Items 5 20 5 5 2 2 Service Mode 5 20 ...

Page 13: ...Chapter 1 PRODUCT DESCRIPTION ...

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Page 15: ...3 Cross Section View 1 5 1 5 Using the Machine 1 6 1 5 1 Control Panel 1 6 1 5 2 Control Panel 1 7 1 5 3 Job Menu 1 8 1 5 4 Setup Menu 1 1 8 1 5 5 Setup Menu 2 1 10 1 5 6 Setup Menu 3 1 11 1 5 7 Setup Menu 4 1 13 1 5 8 Setup Menu 5 1 14 1 5 9 Utility Menu 1 15 1 5 10 Reset Menu 1 15 1 5 11 Pickup Selection Menu 1 15 1 6 Safety 1 16 1 6 1 Safety of the Laser Light 1 16 1 6 2 Regulations Under the C...

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Page 17: ...l four colors are transferred on paper in one sequential operation This realizes highspeed color printing as this method needs less time to transfer compared to the rotary method where each color is transferred separately 4 Color on demand fixing method The machine uses an on demand fixing method combined with a ceramic heater so far mostly used in a mono color printer The fact has led to a shorte...

Page 18: ...paper size A4 B5 A5 LGL LTR Exective Foolscap 16K Custom sizes When loading paper in portrait orientation Width 148 0 to 215 9 mm Length 210 0 to 355 6 mm When loading paper in landscape orientation Only when UFR II Printer Driver is used Width 210 0 to 215 9 mm Length 210 0 to 215 9 mm Multifeeder paper size A4 B5 A5 LGL LTR Exective Stantmrnt Foolscap 16K Envelope DL Envelope COM10 Envelope C5 E...

Page 19: ...ze A4 B5 A5 LGL LTR Exective Foolscap 16K Custom sizes When loading paper in portrait orientation Width 148 0 to 215 9 mm Length 210 0 to 355 6 mm When loading paper in landscape orientation Only when UFR II Printer Driver is used Width 210 0 to 215 9 mm Length 210 0 to 215 9 mm Multifeeder paper size A4 B5 A5 LGL LTR Exective Stantmrnt Foolscap 16K Envelope DL Envelope COM10 Envelope C5 Envelope ...

Page 20: ...2 Output Tray 3 Top Cover 4 Power Switch 5 Control Panel 6 Front Cover 7 Paper Cassette 8 Tray Extension 9 Auxiliary Tray 10 Multi purpose Tray 11 Paper Guides 1 Cassette Protective Cover 2 Rear Cover 3 LAN Connector 4 100 Indicator Green 5 LNK Indicator Green 6 ERR Indicator Orange 7 USB Connector 8 Power Socket 11 10 9 8 1 2 3 4 5 6 7 7 8 6 5 4 3 9 1 2 ...

Page 21: ...ower Switch 5 Control Panel 6 Front Cover 7 Paper Cassette 8 Tray Extension 9 Auxiliary Tray 10 Multi purpose Tray 11 Paper Guides 1 Cassette Protective Cover 2 Rear Cover 3 Expansion Slot 4 USB Connector 5 100 Indicator Green 6 LNK Indicator Green 7 LAN Connector 8 Parallel Connector 9 Power Socket 11 10 9 8 1 2 3 4 5 6 7 9 7 8 6 5 4 3 1 2 ...

Page 22: ...Fixing unit 6 Control panel 7 ETB 8 Duplexing feed roller 9 Transfer roller 10 Multi purpose tray pick up roller 11 Attraction roller 12 Multi purpose tray paper separation pad 13 Registration shutter 14 Registration roller 15 Cassette paper separation pad 16 Cassette pick up roller 17 EP cartridge 18 Cassette 19 Laser Scanner unit 1 2 3 4 5 6 7 8 9 10 11 12 16 14 13 15 17 18 19 ...

Page 23: ...sists of a status indication segment control keys and LEDs The following shows the individual LEDs and the functions of the keys F 1 9 1 Cancel Job Key On offline Cancels the job when the Job indicator is on or blinking Does not function when the Job indicator is off On online Cancels the job when the Job indicator is on or blinking Does not function when the Job indicator is off 2 Ready Indicator...

Page 24: ...n On The indicator for the currently selected paper source comes on Blinking There is no paper in the currently selected paper source or the paper cassette is not set For the multi purpose tray the indicator comes on even when no paper is loaded Off No paper source is selected No paper cassette including the optional one or paper feeder is set 13 Feeder Selection Key On offline Displays the SELECT...

Page 25: ... ON OFF This item is displayed only when an optional hard disk is installed Item Setting Notes TRAY PAPER SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZE R ENV ISO C5 ENV COM10 ENV MONARCH ENV DL ENV ISO B5 INDEX CARD STMT FLSC 16K A5 B5 CASSETTE1 SIZE A4 LTR LGL EXEC CUSTOM SIZE CUSTOM SIZE R A5 B5 FLSC 16K CASSETTE2 SIZE A4 LTR LGL EXEC CUSTOM SIZE CUSTOM SIZE R A5 B5 FLSC 16K CASSETTE2...

Page 26: ... CMS GAMMA TEXT CMS GAMMA GRAPHICS CMS GAMMA IMAGE CMS GAMMA RGB SRCE PROF TEXT sRGBv1 31 HDTV gamma 1 5 HDTV gamma 1 8 HDTV gamma 2 4 DOWN LOAD FILE Set CMS GAMMA to CMS to enable this item GRAPHICS sRGBv1 31 HDTV gamma 1 5 HDTV gamma 1 8 HDTV gamma 2 4 DOWN LOAD FILE Set CMS GAMMA to CMS to enable this item IMAGE sRGBv1 31 HDTV gamma 1 5 HDTV gamma 1 8 HDTV gamma 2 4 DOWN LOAD FILE Set CMS GAMMA...

Page 27: ...apter 1 1 11 1 5 6 Setup Menu 3 0015 1831 i SENSYS LBP5360 INTERFACE MENU T 1 6 Item Setting Notes I F CONNECTION PARALLEL ON OFF USB ON OFF NETWORK ON OFF MODE TIMEOUT 5 to 15 to 300 sec OFF NETWORK MENU ...

Page 28: ...RT REJ SET BROWSE PMT SET BROWSE or PERMIT RECEIVE is set to ON PMT SET BROWSE OFF ON PERMIT ADD SET permit IP address 1 through permit IP address 8 REJECT ADD SET and PERMIT ADD SET are displayed only when REJECT RX PRT PERMIT RX PRT REJ SET BROWSE PMT SET BROWSE or PERMIT RECEIVE is set to ON MAC ADDRESS SET PERMIT RECEIVE OFF ON PERMIT ADD SET permit MAC address 1 through permit MAC address 50 ...

Page 29: ...nstalled and HDD ALL ERASE is set to OFF STD FORMAT This item is displayed only when an optional hard disk is installed SP PRINT MODE COATED PAPER OFF ON CURL ADJUSTMENT OFF ON UPDATE FIRMWARE USB NETWORK Item Setting Notes ADJ START POS OFFSET Y TRAY 5 0 mm to 5 0 mm 0 0 mm OFFSET X TRAY 2 22 mm to 2 22 mm 0 0 mm OFFSET Y CASS1 5 0 mm to 5 0 mm 0 0 mm OFFSET X CASS1 2 22 mm to 2 22 mm 0 0 mm OFFS...

Page 30: ...D PAPER OFF ON CURL ADJUSTMENT OFF ON UPDATE FIRMWARE USB NETWORK Item Setting PASSWORD Adjust gr CALIBRATION ON OFF CHARGE BIAS Y 10 to 10 0 CHARGE BIAS M 10 to 10 0 CHARGE BIAS C 10 to 10 0 CHARGE BIAS K 10 to 10 0 DEV BIAS Y 10 to 10 0 DEV BIAS M 10 to 10 0 DEV BIAS C 10 to 10 0 DEV BIAS K 10 to 10 0 FRONT TRANS Y 30 to 40 0 FRONT TRANS M 30 to 40 0 FRONT TRANS C 30 to 40 0 FRONT TRANS K 30 to ...

Page 31: ...PRINT N 1 patch pattern image test printing TEST PRINT P 1 TEST PRINT AT 1 gradation registration displacement check chart image fault troubleshooting printing TEST PRINT AU 1 transfer check chart image fault troubleshooting printing TEST PRINT AV 1 Factory test pattern Factory test pattern PCL UTILITY FONTS LIST CLEANING NW STATUS PRINT EXT I F PRINT E MAIL UTILITY RECEIVE E MAILS RX LOG LIST CAL...

Page 32: ...r 2 Do not use warm or hot water which will cause the toner to jell permanently fusing it with the fibers of the clothes 3 Do not bring toner into contact with vinyl material They are likely to react with each other 1 6 4 Handling the Laser Unit 0013 7290 i SENSYS LBP5360 i SENSYS LBP5300 The laser scanner unit emits invisible laser beam DO NOT disassemble the unit as the laser beam can possibly d...

Page 33: ...Chapter 2 TECHNICAL REFERENCE ...

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Page 35: ...2 2 4 2 2 Environment related corrective control 2 12 2 4 2 3 Color gradation corrective control 2 13 2 4 2 4 Color Misregistration Corrective Control 2 14 2 4 3 Toner Cartridge 2 16 2 4 3 1 Outline 2 16 2 4 3 2 Memory tag 2 17 2 4 3 3 Cartridge presence detection 2 17 2 4 3 4 Developing roller engagement disengagement control 2 17 2 4 4 Transfer Unit 2 18 2 4 4 1 ETB Unit 2 18 2 4 4 2 Automatic b...

Page 36: ... 6 2 1 1 Heater temperature control 2 35 2 6 3 Protective Functions 2 36 2 6 3 1 outline 2 36 2 6 3 2 Failure detection 2 36 2 7 EXTERNAL AND CONTROLS SYSTEM 2 36 2 7 1 Power Supply 2 36 2 7 1 1 Power Supply 2 36 2 7 1 1 1 Low voltage Power Supply Unit 2 36 2 7 1 2 Other Function 2 37 2 7 1 2 1 Protective function 2 37 2 7 1 2 2 Safety 2 37 2 7 1 2 3 Sleep function 2 37 2 8 ENGINE CONTROL SYSTEM 2...

Page 37: ...ronmental status during the period Also execute the calibration color misregistration control and image stability control as required STBY Standby period From end of WAIT or LSTR period until either the print command is input from the video controller or power switch is turned OFF To keep the printer ready to print The printer goes into sleep mode when a sleep command is sent from the video contro...

Page 38: ...ner motor and etc Power ON Initialize CPU Initialize ASIC Start up fan Video interface communication start Internal communication start Check cartridge presence Check residual jam Fixing unit pressurized Developing roller disengagement check Developing roller disengaged Engaged Disengaged Environment detection Initial drive for motors Check residual paper Initial drive for scanner Transfer roller ...

Page 39: ...sensitive drum at constant speed 5 When the photosensitive drum rotates and the laser beams scan on the photosensitive drum both at constant speed a latent image is formed on the drum memo 1 This printer has only two four faced mirrors which are directly driven by the two scanner motors respectively One mirror reflects two laser beams of M C exposures and the other does two laser beams of Y Bk exp...

Page 40: ... puts the LASER CONTROL signal into LDOFF mode and turns the laser diodes OFF intentionally while the laser beam scans the non image area except during the unblanking interval This is called the image masking status and the laser diodes do not emit light during this status period even if the VIDEO signals are sent The timing to start the image masking control depends on the paper size information ...

Page 41: ...ring the initial APC period and sends it to the DC controller in form of the LASER CURRENT OUTPUT signal If the voltage value equivalent to the LASER CURRENT OUTPUT signal is below its specified value the DC controller presumes the laser unit failure stops the printer engine and notifies the video controller of E100 optical unit failure 2 3 3 Laser Scanner Motor Control 2 3 3 1 Outline 0013 7370 i...

Page 42: ...counters the following conditions it determines the scanner motor failure stops the printer engine and notifies the video controller of E100 optical unit failure 1 Abnormal scanner motor The scanner motor does not enter scanner ready mode within 5 seconds of scanner motor start up 2 BD error The BDI signal cannot be detected within 1 5 seconds of once the scanner motor reached at its specified rot...

Page 43: ...pment block To make the electrostatic latent image visible on the photosensitive drum surface with the contact development method Step 4 Development 3 Transfer block To transfer toner image on the photosensitive drum onto paper Step 5 Attraction Step 6 Transfer Step 7 Drum separation Step 8 ETB separation 4 Fixing block To fix the toner image on paper Step 9 Fixing 5 Cleaning block To clean the re...

Page 44: ...exposure Prior to the primary charging the LED light of the pre exposure LED is exposed on the photosensitive drum surface This eliminates the residual charge on the drum surface in order to avoid image density unevenness Photsensitive drum Cleaning 10 Drum cleaning Electrostatic latent image formation 2 Primary charging 3 Laser beam exposure Development 4 Development Transfer Registration Print p...

Page 45: ...rum surface is visualized by applying toner in this block This printer utilizes the contact development method that keeps the developing roller touching the photosensitive drum On the other hand there is a flexible developing blade that gently touches the developing roller surface where toner is uniformly sticking around the roller The toner developing material used in this printer is a non magnet...

Page 46: ...traction roller The positive DC bias is applied to the attraction roller to charge the paper positive F 2 13 Step 6 Transfer A toner image on the photosensitive drum is transferred onto paper in this step The positive DC bias is applied to the transfer roller facing to the photosensitive drum to charge the ETB positive Then the negative charged toner on the drum surface is transferred onto the pap...

Page 47: ...he toner image is fixed on paper in this block The toner image transferred onto paper through the transfer block can be smeared easily by hands since it is only attracted to the paper by a static electricity As appropriate pressure and heat are provided the toner image can be fixed on the paper as a permanent printed image Step 9 Fixing The toner image on the paper is fixed on the paper by using t...

Page 48: ...is control is to adjust the high voltage bias values to obtain an optimum image according to the environmental changes Normal operation There is the environment sensor to detect temperature and humidity and sends the detected information in form of the TEMPERATURE signal and the HUMIDITY signal to the DC controller The DC controller monitors these two signals and determines the environment where t...

Page 49: ...istration image density sensor during the environment related corrective control and measuring image density The color misregistration image density sensor which is light emitter LED and light receiver PD pairing A pair of the sensors are equipped above the ETB F 2 20 Normal operation DC controller PCB Video controller PCB TEMPERATURE signal HUMIDITY signal Environment sensor ETB COLOR MISREGISTRA...

Page 50: ...ning The measurement value is out of specified range 2 4 2 4 Color Misregistration Corrective Control 0013 7518 i SENSYS LBP5360 i SENSYS LBP5300 This is to correct a color misregistration caused by the variation inherent in the laser scanner units and cartridges This control corrects the followings Main horizontal scanning start position Main horizontal scanning magnification see Note Sub vertica...

Page 51: ...on correction value is initialized whenever an error occurs Color misregistration sensor abnormality warning The light receiver does not receive light at all Color misregistration measurement out of range warning The measurement value is out of specified range Pattern image for color misregistration correction The whole pattern image for the color misregistration correction The pattern images are ...

Page 52: ...sensitive drum surface There are four kinds of print cartridges Magenta M Cyan C Yellow Y and Black Bk having nearly identical structure The diagrammatic sketch is illus trated below 4 color solid images No more use for this system control Pattern images for main scanning difference measurement Pattern images for sub scanning difference measurement Image starting position Circumference of ETB ...

Page 53: ...ps the printer engine and notifies the video controller of cartridge absence 2 4 3 4 Developing roller engagement disengagement control 0013 7499 i SENSYS LBP5360 i SENSYS LBP5300 The purpose of this control is to engage the developing roller with the photosensitive drum only during the developing operation The developing roller engagement disengagement is controlled according to changing the dire...

Page 54: ... developing roller disengagement operation or it does not return to the home position within the prescribed period of time after estrangement is completed the DC controller determines the developing estrangement motor abnormality stops the printer engine and notifies the video controller of E015 developing estrangement motor abnormality 2 4 4 Transfer Unit 2 4 4 1 ETB Unit 0013 7505 i SENSYS LBP53...

Page 55: ...cision is required for ETB running The controls performed in the ETB unit are the following Automatic bias control ETB cleaning Transfer roller engagement disengagement control 2 4 4 2 Automatic bias control 0013 7508 i SENSYS LBP5360 i SENSYS LBP5300 This control is to monitor the resistance of transfer roller attraction roller and ETB in order to prevent poor transfer caused by the aged deterior...

Page 56: ...um voltage zero V for magenta M and yellow Y but makes that negative V for cyan C and black Bk This transaction is done by each primary charging roller of four color cartridges On the other hand the negative bias is applied to the M Y transfer rollers and the positive bias to the C Bk rollers This brings a greater potential differ ence between the photosensitive drum and the ETB In a reverse way o...

Page 57: ... estrangement slide plate hereafter ESP and the other is a cam These two parts are related to the four transfer rollers movement as follows The cam is rotated for every drive of the ETB estrangement solenoid SL5011 while the ETB motor M5 rotates according to the command from the DC controller This brings the positions that the transfer roller ESP respectively stays in the standard position the dow...

Page 58: ... position and all four colors transfer rollers are engaged with the ETB b Downward position Only black s transfer roller is engaged See b illustration below The transfer roller holder of yellow moves up along the slope 1 and the transfer roller disengages from the photosensitive drum as the transfer roller ESP moves down The same applies to cyan and magenta On the other hand the black does not hav...

Page 59: ...ut of above three can be hit since the values for the combinations are known in advance Abnormal operation 1 Retry movement If the condition of the magenta s transfer roller position is not changed or a conflict of operation occurs such as shifting to all four colors disengaged from a Standard position All 4 transfer rollers touch each drum Photosensitive drum Transfer roller Transfer roller holde...

Page 60: ...tte SL5012 SL5013 There are the MPT paper position sensor SR708 top of page sensor SR710 paper warp sensor SR6001 and fixing paper sensor SR6005 on the paper transport path to detect arrival and passage of paper There are other sensors such as fixing pressure release sensor SR705 one sided paper sensor SR714 and cassette presence switch SW2 The duplexing solenoid SL10 is controlled and the top of ...

Page 61: ... time the multiple fed paper is removed by the incline plane and separation pad SR705 Fixing pressure release sensor SR706 Delivery tray paper full sensor SR707 Multi purpose tray MPT paper sensor SR708 Multi purpose tray MPT paper position sensor SR709 Cassette paper sensor SR710 Top of page sensor SR714 One sided paper sensor SR6001 Paper warp sensor SR6005 Fixing paper sensor M1 Fixing motor M4...

Page 62: ...ption of the print command from the video controller the DC controller drives the motors in the feeding system 2 The MPT pick up solenoid SL5013 is turned ON and the driving force of the feed motor M4 is transmitted to the MPT pick up roller to rotate 3 The paper is at the position to be picked up by the separation pad which is pushed up according to the spring force Then one sheet of paper is pic...

Page 63: ...hutter and the paper goes through the shutter Accordingly the skew fed is corrected F 2 35 2 5 2 4 Transport Speed Control 0013 8253 i SENSYS LBP5360 i SENSYS LBP5300 The machine is designed to switch the speed at which paper is moved according to type so as to prevent fixing faults Specifically the DC controller switches the speed over 4 settings in response to the media selection command coming ...

Page 64: ... in the fixing unit the DC controller switches the condition to the released before it stops the printer under jam status It also switches to the estranged when going into the SLEEP mode and turning OFF the power switch The slightly pressurized is the intermediate condition between pressurized and released and used for printing envelopes The fixing motor can rotate clockwise and can also reverse I...

Page 65: ...r determines the jam occurrence it stops the printing operation and notifies it to the video controller of jam occurrence 2 5 3 2 Delay Jams 2 5 3 2 1 Pick up delay jam 0013 8290 i SENSYS LBP5360 i SENSYS LBP5300 This printer performs the retry control which executes the pick up operation up to three times in order to retrieve the pick up delay jam caused by the pick up error The DC controller det...

Page 66: ...aper sensor SR6005 detects the paper absence before the time equivalent to paper passage of its length minus 50mm Approx 1 9 seconds after the SR6005 once detected the leading edge of paper The paper length is detected by the top of page sensor SR710 2 5 3 4 2 Residual paper jam 0013 8297 i SENSYS LBP5360 i SENSYS LBP5300 The DC controller determines the residual paper jam when either the followin...

Page 67: ...epending on these commands The signal flow in the duplexing driver PCB F 2 39 2 5 4 2 Duplexing reverse feed operation 0013 8281 i SENSYS LBP5360 i SENSYS LBP5300 In this control the paper printed on the one side is reversed its feeding direction in order to operate the duplex print The operational sequence of the duplexing feed is described below Duplexing reverse unit Duplexing feed unit Duplexi...

Page 68: ...exing flapper solenoid after Approx 2 5 seconds from when the trailing edge of first side of paper passed through the top of page sensor Accordingly a paper path to the duplexing feed unit is made At the same timing it rotates the duplexing reverse motor counter clockwise Duplexing feed motor DUPLEXING REVERSE MOTOR CONTROL signal DUPLEXING FEED MOTOR CONTROL signal Bk cartridge Y cartridge C cart...

Page 69: ...river PCB when the duplexing pick up is available after the print command for another side is sent from the video controller Accordingly the paper is fed to the printer 7 The paper skew is corrected by the registration shutter again Then the paper is printed on the other side and fed to the delivery tray 2 5 4 3 Duplexing pick up operation 0013 8284 i SENSYS LBP5360 i SENSYS LBP5300 This printer c...

Page 70: ...eeve temperature Sub thermistor TH2 Contact type The TH2 is for detecting abnormal temperature rise at both ends of fixing heater the initial rotation temperature control and the start up temperature control It is in contact with the one end of the fixing heater and detects the fixing heater temperature Thermoswitch TP Non contact type The thermoswitch is for preventing the fixing heater from risi...

Page 71: ...erature detected by the sub thermistor at heater energization The start up temperature varies depending on the elapsed time since previous print completion paper types and environment 4 Print temperature control This control is to maintain the temperature of the fixing sleeve at its targeted temperature during print operation The CPU gradually switches the target temperature in one printing proces...

Page 72: ...s the following con ditions 1 to 6 1 Start up failure Warm up failure The CPU determines the start up failure 1 If the detected temperature of the sub thermistor does not reach 130 deg C within 40 seconds of heater energization during WAIT period 2 If the fixing unit does not enter READY within 40 seconds of heater energization at print operation start 2 Abnormal low temperature of main thermistor...

Page 73: ...lows into the AC line To recover the low voltage power supply in case of functioning the protection turn the power OFF by switching off or unplugging and leave the printer off for 15 seconds or longer then turn the printer ON again 2 7 1 2 2 Safety 0013 8415 i SENSYS LBP5360 i SENSYS LBP5300 For the safety reason for the users and the service technicians the 24V DC line is intentionally divided in...

Page 74: ...mage formation system pickup delivery system fixing system and externals auxiliary control system The following is a block diagram of the engine control system followed by descriptions of individual circuits F 2 48 2 8 2 DC Controller 2 8 2 1 Outline 0013 8418 i SENSYS LBP5360 i SENSYS LBP5300 The DC controller is to control the operational sequence of the printer and is controlled by the CPU in t...

Page 75: ...r Video controller PCB M M Duplexing feed motor Color misregistration image density sensor Developing estrangement solenoid Multi purpose tray pick up solenoid Cassette pick up solenoid Transfer roller estrangement solenoid Fixing paper sensor Delivery tray paper full sensor M ETB motor Paper feeder Option Duplesing reverse motor M M Fixing motor Feed motor Environment sensor Paper feeder media se...

Page 76: ... start 2 ETB motor rotation abnormality The interval of the ETB MOTOR SPEED signal stays irregular interval for 2 seconds and longer after once it has settle the specified interval 2 8 2 6 Fixing motor failure detection 0013 8424 i SENSYS LBP5360 i SENSYS LBP5300 The DC controller determines the fixing motor failure and notifies the video controller of E014 The fixing motor is faulty when it encou...

Page 77: ...the ease of operation to provide a user friendly printing environment To that end CPU is designed for the following The print data from the application is turned into dot data and sent to the printer without conversion into the printer s page description language PDL The printing environment may be checked and set on the host computer display by responding to dialog boxes The printer status is ind...

Page 78: ... data from the ASIC into data by pulse width modulation IC2S NVRAM Serves to store various parameters HDD optional DC controller PCB PDL data Display List Bitmap Bitmap Video controller PCB PCL printer driver Color image processing circuit Display list generation circui Compression decompression circuit Bit map conversion Compression data 16MB SDRAM IC8 CPU IC3 ASIC IC7 MEMC DDI L Connector DC con...

Page 79: ... system control IC21 mask ROM mask ROM for fonts IC24 EEPROM EEPROM for MAC address IC25 RTC circuit for clock IC28 voltage regulator CPU ASIC I O power supply IC29 CPU system control IC40 voltage regulator power supply for Centronics J2 connector for Centronics IEEE1284 J3 RJ 45k connector 100 10Base T J4 USB connector J5 connector for optional HDD J6 slot for LIO2 slot HDD board IC7 IC8 IC5 IC11...

Page 80: ...ially F 2 55 J8 slot 1 for RAM DIMM standard 128SDRAM connection J9 slot 1 for expansion RAM DIMM slot for expansion RAM 128 256MB J10 slot 2 for expansion ROM connection for control ROM hard disk expansion J11 slot 1 for expansion ROM connection for control ROM hard disk expansion J15 slot for DC controller connection No ñºèÃ ñšäÑ ...

Page 81: ...Chapter 3 DISASSEMBLY AND ASSEMBLY ...

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Page 83: ...ler PCB 3 8 3 1 9 1 Preparation for Removing the Video Controller PCB 3 8 3 1 9 2 Preparation for Removing the Video Controller PCB 3 8 3 1 9 3 Removing the Video Controller PCB 3 8 3 1 9 4 Removing the Video Controller PCB 3 8 3 1 10 Memory Controller PCB 3 9 3 1 10 1 Before Removing the Memory Controller PCB 3 9 3 1 10 2 Preparation for Removing the Memory Controller PCB 3 9 3 1 10 3 Removing th...

Page 84: ...Up Feed Assembly 3 17 3 4 2 Pickup Motor 3 18 3 4 2 1 Preparation for Removing the Pick Up Motor 3 18 3 4 2 2 Removing the Pick Up Motor 3 18 3 4 3 Cassette Pickup Roller 3 19 3 4 3 1 Removing the Cassette Pick Up Roller 3 19 3 4 4 Cassette Pick up Solenoid 3 19 3 4 4 1 Preparation for Removing the Cassette Pick Up Solenoid 3 19 3 4 4 2 Removing the Cassette Pick Up Solenoid 3 19 3 4 5 Cassette Se...

Page 85: ...Contents 3 5 2 2 Removing the Fixing Sleeve Unit 3 26 3 5 3 Fixing Motor 3 28 3 5 3 1 Preparation for Removing the Fixing Motor 3 28 3 5 3 2 Removing the Fixing Motor 3 28 ...

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Page 87: ...per Cover 3 1 2 2 Removing the Right Cover 0013 9909 i SENSYS LBP5360 i SENSYS LBP5300 1 Open the front cover 2 Remove the screw 1 F 3 2 3 Remove the switch link 1 F 3 3 4 Detach the right cover 1 4 claws 2 F 3 4 F 3 5 3 1 3 Left Cover 3 1 3 1 Preparation for Removing the Left Cover 0013 9905 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fi...

Page 88: ...ENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the left cover page 3 1 Removing the Left Cover 5 Remove the ETB unit page 3 15 Removing the ETB Unit 6 Remove the duplexing fan page 3 12 Removing the Duplexing Fan 3 1 5 2 Re...

Page 89: ... Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the right cover page 3 1 Removing the Right Cover 5 Remove the toner cartridge motor page 3 17 Removing the Toner Cartridge Motor 3 1 6 2 Removing the Main Drive Unit 0013 9937 i SENSYS LBP5360 i SENSYS LBP5300 1 Disconnect the connector 1...

Page 90: ...de 1 1 claw 2 F 3 27 8 Remove the rod 1 from the shaft 2 F 3 28 9 Remove the link after aligning the link 1 with the cut off in the shaft 2 F 3 29 10 Remove the cable from the cable guide 1 F 3 30 11 Remove the cable guide 1 1 screw 2 2 claws 3 F 3 31 12 Remove the plate 1 3 screws 2 F 3 32 13 Remove the main drive unit 1 4 screws 2 ...

Page 91: ...3 How to Align the Gear C at the Host Machine Side 1 Interlock the teeth of the gears 3 and 4 so that the holes 1 of the gears will lie right next to each other 2 Interlock the teeth of the gears 4 and 5 so that the holes 2 of the gears will lie right next to each other F 3 37 In the alignment procedure from 1 1 to 1 3 the teeth of the gears must be aligned exactly as is shown in the pictures 2 Al...

Page 92: ...t next to each other F 3 42 3 Alignment of the Main Drive Unit Service Parts When the shipping lock to which the main drive unit a service parts is attached is removed or when the main drive unit is removed while providing services the main drive unit requires adjustments Preparation for it is mounted back to the host machine 1 Move the 4 levers 1 in the main drive unit 2 up F 3 43 2 Rotate the ge...

Page 93: ...B 0013 9928 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the fixing unit page 3 25 Removing the Fixing unit 2 Remove the network board page 3 10 Removing the Network Interface Board 3 Remove the rear cover page 3 1 Removing the Rear Cover 4 Remove the upper cover page 3 2 Removing the Upper Cover 5 Remove the right cover page 3 1 Removing the Right Cover 6 Remove the left cover page 3 1 Removing the...

Page 94: ... Controller PCB 0014 8700 i SENSYS LBP5360 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the right cover page 3 1 Removing the Right Cover 3 1 9 3 Removing the Video Controller PCB 0013 9930 i SENSYS LBP5300 1 Remove the rear plate 1 15 screws 2 F 3 55 ...

Page 95: ... High Voltage Power Supply PCB 9 Remove the low voltage power supply PCB page 3 10 Removing Low Voltage Power Supply Assembly 3 1 10 2 Preparation for Removing the Memory Controller PCB 0014 8701 i SENSYS LBP5360 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 D...

Page 96: ... the duplexing driver PCB 1 6 connectors 2 1 screw 3 F 3 70 3 1 13 Low Voltage Power Supply Assembly 3 1 13 1 Preparation for Removing the Low Voltage Power Supply PCB 0013 9920 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 De...

Page 97: ...moving the High Voltage Power Supply PCB 0013 9923 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear sheet metal 1 15 screws 2 F 3 78 2 Disconnect the 2 connectors 2 from the DC controller PCB 1 F 3 79 3 Remove the high voltage power supply PCB 1 2 connectors 2 4 screws 3 7 claws 4 F 3 80 3 1 15 Cooling Fan 3 1 15 1 Preparation for Removing the Cooling Fan 0013 9998 i SENSYS LBP5360 i SENSYS LBP...

Page 98: ... 1 6 claws 2 F 3 84 3 1 16 Duplex Fan 3 1 16 1 Preparation for Removing the Duplexing Fan 0014 3521 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the ETB unit page 3 15 Removing the ETB Unit 3 1 16 2 Removing the Duplexing Fan 0014 3522 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the cable cover 1 1 screw 2 1 claw 3 F 3 85 F 3 86 2 Remove the duplexing fan unit 1 1 connector 2 2 screws 3 F 3 87 F 3 88...

Page 99: ...anner Unit 0013 9932 i SENSYS LBP5360 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the left cover page 3 1 Removing the Left Cover 5 Detach the right cover page 3 1 Removing the Right Cover 6 Remove the video controller PCB page 3 8 Removing the Video ...

Page 100: ...ping Estrangement Solenoid 0014 4826 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the claw 2 and move the cable guide 1 to the left F 3 98 2 Remove the plate 1 3 screws 2 F 3 99 3 Disconnect the 2 connectors and free the cable from the wire saddle 1 F 3 100 4 Remove the developing estrangement drive unit 1 3 screws 2 F 3 101 5 Detach the sheet metal 1 3 screws 2 F 3 102 6 Remove the developing estra...

Page 101: ...elongate hole of the gear lie right next to each other F 3 107 How to Confirm the Alignment of the Gear 5 The gear 3 in the developing estrangement drive unit 1 has a tooth that is smaller than the others Make sure the smaller tooth is aligned with the elongate hole 2 home position Also as shown in 4 in the picture make sure the triangle and the elongate hole of the gear lie right next to each oth...

Page 102: ...8 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the ETB unit page 3 15 Removing the ETB Unit 3 3 4 2 Removing the ETB Estrangement Solenoid 0014 4839 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the duplexing delivery assembly 1 2 screws 2 F 3 115 2 Remove the ETB right cover 1 3 screws 2 5 claws 3 F 3 116 F 3 117 F 3 118 3 Remove the ETB estrangement solenoid 1 1 connector 2 1 screw 3 F 3 119 ...

Page 103: ...3 6 2 Removing the Color Displacement Density Sensor 0014 4832 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the duplexing delivery assembly 1 2 screws 2 F 3 122 2 Remove the cover 1 and the crossmember 2 1 screw 3 F 3 123 3 Remove the color displacement density sensor 1 1 claw 2 F 3 124 3 4 PICKUP FEEDING DELIVERY SYSTEM 3 4 1 Paper Pick up Feeder Unit 3 4 1 1 Preparation for Removing the Pick Up Fe...

Page 104: ... page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the left cover page 3 1 Removing the Left Cover 5 Detach the right cover page 3 1 Removing the Right Cover 6 Remove the ETB unit page 3 15 Removing the ETB Unit 3 4 2 2 Removing the Pick Up Motor 0014 0003 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the link 1 from the shaft 2 F 3 131 2 In or...

Page 105: ...Up Solenoid 0014 0412 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the left cover page 3 1 Removing the Left Cover 5 Remove the right cover page 3 1 Removing the Right Cover 6 Remove the ETB unit page 3 15 Removing the...

Page 106: ... cable guide 1 F 3 144 5 Disconnect 3 connectors 1 F 3 145 6 Remove the cable guide 1 1 screw 2 2 claws 3 F 3 146 7 Remove the rod 1 1 claw 2 F 3 147 8 In order to remove the rod match the rod 1 against the cut off in the shaft 2 F 3 148 9 Remove the holder 1 2 screws 2 F 3 149 10 Remove the plate 1 1 screw 2 F 3 150 11 Remove the 3 screws 1 ...

Page 107: ...s 2 F 3 156 3 4 7 Multi purpose Pickup Solenoid 3 4 7 1 Preparation for Removing the Manual Feed Pick Up Solenoid 0014 0422 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the left cover page 3 1 Removing the Left Cover 5...

Page 108: ...able guide 1 F 3 160 5 Disconnect the 3 connectors 1 F 3 161 6 Remove the cable guide 1 1 screw 2 2 claws 3 F 3 162 7 Remove the rod 1 1 claw 2 F 3 163 8 In order to remove the rod match the rod 1 against the cut off of the shaft 2 F 3 164 9 Remove the holder 1 2 screws 2 F 3 165 10 Remove the plate 1 1 screw 2 F 3 166 11 Remove the 3 screws 1 ...

Page 109: ...Manual Feed Separation Pad 0013 9993 i SENSYS LBP5360 i SENSYS LBP5300 1 Remove the manual feed separation pad 1 1 screw 2 F 3 172 3 4 9 Duplexing Reverse Motor 3 4 9 1 Preparation for Removing the Duplexing Reversing Motor 0014 4840 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detac...

Page 110: ...the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the right cover page 3 1 Removing the Right Cover 5 Detach the left cover page 3 1 Removing the Left Cover 6 Remove the control panel page 3 7 Removing the Control Panel 3 4 10 2 Removing the Duplexing Feed Motor 001...

Page 111: ...60 i SENSYS LBP5300 1 Free the claw 1 of the bushing F 3 183 2 Turn the bushing 1 to pull it out in the direction of the arrow F 3 184 3 Remove the duplexing feed roller 1 in the direction of the arrow F 3 185 4 Remove the duplexing reversing assembly 1 2 screws 2 F 3 186 5 Remove the duplexing reversing drive assembly 1 2 screws 2 F 3 187 6 Free the cable from the guide to remove the duplexing fl...

Page 112: ...13 9996 i SENSYS LBP5360 i SENSYS LBP5300 1 Turn the gear 1 to the position 2 in the direction of the arrow F 3 190 F 3 191 2 Remove the screw 1 F 3 192 3 Free the claw 1 and claw 2 in this order to detach the cover 3 F 3 193 4 Detach the cover 1 2 screws 2 1 claw 3 F 3 194 5 Detach the guide 1 2 claws 2 F 3 195 F 3 196 When detaching the guide set the protective sheet 1 to the fixing sleeve to pr...

Page 113: ...3 201 10 Remove the screw 1 F 3 202 11 Remove the screw 1 F 3 203 12 Move the side plate 1 to remove the unit 2 F 3 204 13 Detach the plate 1 1 screw 2 F 3 205 14 Remove the 2 areas 1 from the side plate to remove the unit 2 2 claws 3 F 3 206 15 Remove the spring retainer 1 to remove the spring 2 F 3 207 16 Detach the plate 1 ...

Page 114: ... 3 1 Preparation for Removing the Fixing Motor 0013 9960 i SENSYS LBP5360 i SENSYS LBP5300 1 Detach the rear cover page 3 1 Removing the Rear Cover 2 Remove the fixing assembly page 3 25 Removing the Fixing Assembly 3 Detach the upper cover page 3 2 Removing the Upper Cover 4 Detach the right cover page 3 1 Removing the Right Cover 5 Detach the left cover page 3 1 Removing the Left Cover 6 Remove ...

Page 115: ...F 3 218 4 Free the 2 cable clamps 1 to disconnect the connector 2 F 3 219 5 Remove the fixing drive assembly 1 4 screws 2 F 3 220 6 Remove the sensor mount 1 1 screw 2 F 3 221 7 Disconnect the connector 1 F 3 222 8 Detach the cable guide 1 F 3 223 9 Detach the sheet metal 1 1 screw 2 F 3 224 10 Remove the 3 gears 1 F 3 225 ...

Page 116: ...Chapter 3 3 30 11 Remove the fixing motor 1 2 screws 2 F 3 226 ...

Page 117: ...Chapter 4 MAINTENANCE AND INSPECTION ...

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Page 119: ...4 2 2 Durables Replaced by the Service Person 4 1 4 3 Periodical Service 4 1 4 3 1 Periodic Service 4 1 4 4 Cleaning 4 1 4 4 1 Pick up roller 4 1 4 4 2 Separation pad 4 1 4 4 3 Registration roller 4 1 4 4 4 Registration shutter 4 1 4 4 5 Feed guide 4 1 4 4 6 Delivery roller 4 1 4 4 7 Fixing inlet guide 4 1 4 4 8 Color misregistration Density sensor 4 1 ...

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Page 121: ...NSYS LBP5300 Wipe with lint free paper 4 4 2 Separation pad 0014 2859 i SENSYS LBP5360 i SENSYS LBP5300 Wipe with lint free paper 4 4 3 Registration roller 0014 2860 i SENSYS LBP5360 i SENSYS LBP5300 Wipe with lint free paper If the dirt does not come off use alcohol 4 4 4 Registration shutter 0014 2861 i SENSYS LBP5360 i SENSYS LBP5300 Wipe with lint free paper If the dirt does not come off use a...

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Page 123: ...Chapter 5 TROUBLESHOOTING ...

Page 124: ......

Page 125: ...lvent Oil List 5 3 5 3 ERROR CODE 5 3 5 3 1 Error Code 5 3 5 3 2 Error Code 5 5 5 3 3 A4 XX_ERROR 5 9 5 3 4 A5 XX_ERROR 5 9 5 3 5 A7 XX_ERROR 5 9 5 3 6 D7 XX_ERROR 5 10 5 3 7 D8 XX_ERROR 5 10 5 4 Version Up 5 10 5 4 1 Outline 5 10 5 4 1 1 Overview of Upgrading Work 5 10 5 4 1 2 Construction of Firmware 5 10 5 4 1 3 Outline of the Service Support Tool 5 11 5 4 2 Making Preparations 5 13 5 4 2 1 Reg...

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Page 127: ...ount it in the new PCB Execute the following procedure when replacing the video controller PCB 1 Execute Service Mode Function gr CLEAR DCON 2 Turn off on the power supply 3 Execute Utility Menu Status Print 4 Execute Utility Menu CALIBRATION COLOR REGIS ADJ Execute the same procedure as the one for replacement of the video control ler PCB also when EEPROM ICS11S was replaced 5 1 1 5 Replacing EEP...

Page 128: ...Chapter 5 5 2 F 5 3 feed direction c a b Center of A Letter sized ...

Page 129: ...e Allen hex screwdriver Diagonal cutting pliers Needle nose pliers CK 0151 CK 0161 CK 0170 CK 0201 CK 0202 5 piece set M4 Length 107 mm 16 17 18 19 20 Pliers Retaining ring pliers Crimper Tweezers Ruler CK 0203 CK 0205 CK 0218 CK 0302 CK 0303 Applied to the axis ring Employed to measure 150 mm 21 22 23 24 25 Mallet plastic head Brush Penlight Plastic bottle Lint free paper CK 0314 CK 0315 CK 0327 ...

Page 130: ...r PCB 0001 Description ETB motor speed detection signal frequency reaches the specified frequency but is then out of synch after 2 sec or longer of operation Cause ETB motor defect DC controller PCB defect 0002 Description Drum motor speed detection signal frequency does not reach specified frequency within 2 5 sec or longer of the yellow motor drive starting Cause Drum motor defect DC controller ...

Page 131: ...r scanner defect DC controller PCB defect Replace laser scanner Replace DC controller PCB 0001 Description Magenta optical assembly failure Cause Laser scanner defect DC controller PCB defect 0002 Description Cyan optical assembly failure Cause Laser scanner defect DC controller PCB defect 0003 Description Black optical assembly failure Cause Laser scanner defect DC controller PCB defect E194 CPR ...

Page 132: ... Cause Error in sub thermistor error in DC controller PCB E003 Error in abnormally low temperature of fixing assembly 0000 Description The status where the detected temperature of the main thermistor is 100 deg C approx 2 60V equivalent or less is detected for 0 5 continuous sec or more Cause Error in low voltage power supply PCB disconnection of main thermistor error in DC controller PCB Replacem...

Page 133: ...signal does not become its specified value Cause Error in drum motor error in DC controller PCB 0007 Description After the cyan drum motor speed detection signal became the specified value of the cycle it exceeds the specified cycle for 2 continuous sec or more Cause Error in drum motor error in DC controller PCB 0008 Description When 2 5 sec passed after activation of the black drum motor the cyc...

Page 134: ...color and the high voltage PCB assembly E100 Error in scanner motor laser unit BD 0000 Description Yellow scanner assembly malfunction Cause Laser scanner unit fault DC controller PCB assembly fault Replace laser scanner unit Replace DC controller PCB assembly 0001 Description Magenta scanner assembly malfunction Cause Laser scanner unit fault DC controller PCB assembly fault 0002 Description Cyan...

Page 135: ...program for the video controller Download the correct firmware for the video controller Replace the video controller PCB E804 Error in power supply fan 0000 Description The fan lock detection signal is input for about 10 sec or longer continuously Cause Power supply fault DC controller PCB fault Replace the power supply fan Replace the DC controller PCB E805 Error in duplexing fan CPU fan 0003 Des...

Page 136: ...ld Description Corrective action A7 00 A fault exits in the software program of the video controller 1 Turn on the power once again 2 If step 1 fails replace the controller board Number field Description Corrective action D7 00 01 A fault has occurred in the firmware of the PCL translator 1 Turn on the power 2 If step 1 fails replace the controller board Number field Description Corrective action ...

Page 137: ... displayed on the control panel when the transfer from SST is completed In addition if downloading a firmware for other product the same error code is displayed In such case turn OFF ON the machine and perform download with correct firmware 5 4 1 3 Outline of the Service Support Tool 0014 7541 i SENSYS LBP5360 The service support tool SST hereafter provides the following functions Flash ROM System...

Page 138: ...on the power 2 Press the settings key 3 several times when SERVICE MODE is indicated press the reset key 4 to start service mode 3 Press the setttings key 3 several times when F W UPDATE GR is indicated press the reset key 4 4 Press the setttings key 3 several times when USB is indicated press the reset key 4 5 When OK is indicated press the OK key 5 to start download mode F 5 6 SST Flash ROM PC f...

Page 139: ... the Firmware 1 Start up the PC 2 Set the system CD in the PC 3 Start up the SST 4 Click Register Firmware F 5 8 Main power ON Service Mode Downrod SYSTEM program SYSTEM BOOT program Download mode Download control program Service SupportTool DLM0 Ver 3 21E CONTROL Model List CONNECT CANCEL EXIT START Register Firmware Delete Firmware Delete Backup Data System Management MFP USB Target Selection Se...

Page 140: ... Firms Regist Firm e Service Support Tool DLM0 Ver 3 21E Registered firmware Select a drive and folder Click a button to execute CONNECT CANCEL SEARCH EXIT REGISTER Register Firmware Delete Firmware Delete Backup Data System Management System Software e CONTROL Registerd Firms Found Firm LBP5360 XXxxv0103 CONT XXxxv0102 Registered firmware The firmware listed below is found Unchecked firmware is r...

Page 141: ...he settings key 3 several times when SERVICE MODE is indicated press the reset key 4 to start service mode 3 3 Press the setttings key 3 several times when F W UPDATE GR is indicated press the reset key 4 3 4 Press the setttings key 3 several times when USB is indicated press the reset key 4 3 5 When OK is indicated press the OK key 5 to start download mode CONTROL Registerd Firms Found Firm LBP53...

Page 142: ...ne without hard disk or downloading the firmware for Plain LBP5360 to the machine with hard disk E744 1000 is displayed on the control panel when the transfer from SST is completed In addition if downloading a firmware for other product the same error code is displayed In such case turn OFF ON the machine and perform download with correct firmware 1 Select the model to connect LBP5360 5360HÅj 1 3 ...

Page 143: ...ute Select a model to connect CONTROL Model List MFP USB Target Selection MFP USB c Select the target LBP5360H iRC2570 LBP5360 iRC3100 iRC3100N iRC3170 LBP5900 LBP5360 Service Support Tool DLM0 Ver 3 21E Download Register Firmware Delete Firmware System Management EXIT CANCEL Delete Backup Data CONNECT Click a button to execute CONTROL Model List START USB LBP5360 CONT Interface Check the interfac...

Page 144: ...l be required 5 Click EXIT Service Support Tool DLM0 Ver 3 21E Download Return to Main Menu Cancel Information SelectableFirmware LBP5360 CONT Select the firmware to be download rhen click the Start button Click the button of task to be executed Country Region All Language Common Version 01 03 CONT Selectable Firmware Initial Complete Download Connect via USB XXxxv0102 XXxxv0103 Control Download F...

Page 145: ...tatus Window screen Starting Service Mode 1 Turn on the power so that the Printer Driver screen appears 2 On the Drive screen bring up the Status window 1 3 Enter the appropriate password 28 from the keyboard 4 See that service mode 2 has appeared on the Option menu of the Status Window screen F 5 20 Service Support Tool DLM0 Ver 3 21E Download Register Firmware Delete Firmware System Management E...

Page 146: ...se it to check the number of printed pages using respective toner cartridges Service settings Charge Bias Use it to set the offset value for the Charge Bias 10 to 10 Developing Bias Use it to set the offset value for the Developing Bias 10 to 10 Attraction Bias Use it to set the offset value for the Attraction Bias 20 to 20 Fusing Temperature Use it to set the fixing temperature 4 to 4 Transfer Bi...

Page 147: ...ransfer bias value for the back Cyan 40 to 30 0 BACK TRANS K Set the transfer bias value for the back Black 40 to 30 0 PG TRANS YMCK Set the sheet to sheet bias value 20 to 50 0 FRONT ATTACH Set the attraction bias value for the surface 20 to 50 0 BACK ATTACH Set the attraction bias value for the back 20 to 20 0 FRT FUSE TEMP Set the fixing temperature value for the surface 4 to 4 0 BCK FUSE TEMP ...

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Page 149: ...Feb 27 2007 ...

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