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Canon G4000 series, Online Manual

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Canon G4000 series Online Manual Download Page 471

Cannot Send a Fax

Check1

 Is power turned on?

• You cannot send faxes if the power is turned off. Press the 

ON

 button to turn the power on.

• If you unplugged the power cord without turning off the power (the 

POWER

 lamp is lit), reconnecting it turns

on the power automatically.

• If you unplugged the power cord after pressing the 

ON

 button to turn off the power (the 

POWER

 lamp is

off), reconnect it, and then press the 

ON

 button to turn on the power.

• If the power was turned off due to power failure, etc., the power is automatically turned on when the power

failure is resolved.

Important

• Confirm that the 

POWER

 lamp is off before unplugging the power cord, and then unplug the power cord.

If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted.

For details on how to unplug the power cord, see 

Unplugging the Printer

.

Note

• If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the

list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning
the printer on.

Summary of Reports and Lists

Check2

 Is document being sent from memory or the fax being received into memory?

When the message for the transmission/reception is displayed on the Fax standby screen, a fax is being sent
from/received into printer's memory. Wait until the transmission/reception is complete.

Check3

 Is telephone line type set correctly?

Check the telephone line type setting and change it as necessary.

Setting Telephone Line Type

Check4

 Is 

Hook setting

 set to 

Disable

?

When you send a fax manually, dial the number with 

Enable

 selected for 

Hook setting

 in 

Security control

under 

Fax settings

, or dial the number using the telephone connected to the printer.

Fax settings

Check5

 Is 

Dial tone detect

 set to 

ON

?

Resend the fax after a while.

471

Summary of Contents for G4000 series

Page 1: ...G4000 series Online Manual Overview Printing Copying Scanning Faxing Frequently Asked Questions English ...

Page 2: ...s on the Platen Glass 41 Loading Documents in the ADF Auto Document Feeder 42 Loading Based on Use 43 Supported Originals 46 Refilling Ink Tanks 48 Refilling Ink Tanks 49 Checking Ink Status 58 Maintenance 59 If Printing Is Faint or Uneven 60 Maintenance Procedure 61 Printing the Nozzle Check Pattern 64 Examining the Nozzle Check Pattern 65 Cleaning the Print Head 66 Deep Print Head Cleaning 67 Al...

Page 3: ...LCD and Operation Panel 108 Entering Numbers Letters and Symbols 110 Changing Settings 113 Changing Printer Settings from Your Computer Windows 114 Changing the Print Options 115 Registering a Frequently Used Printing Profile 116 Managing the Printer Power 118 Changing the Printer Operation Mode 120 Changing Settings from Operation Panel 122 Changing Settings from Operation Panel 123 Setting Items...

Page 4: ...ations 159 Information about Paper 164 Supported Media Types 165 Paper Load Limit 167 Unsupported Media Types 169 Handling Paper 170 Printing from Computer 171 Printing from Application Software Windows Printer Driver 172 Basic Printing Setup 173 Paper Settings on the Printer Driver and the Printer Media Type 176 Paper Settings on the Printer Driver and the Printer Paper Size 177 Various Printing ...

Page 5: ...Direct 246 Paper Settings 250 Making Copies 253 Setting Items for Copying 255 Scanning from Computer Windows 258 Using IJ Scan Utility 259 What Is IJ Scan Utility Scanner Software 260 Starting IJ Scan Utility 262 Using Auto Scan Function 263 Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 264 IJ Scan Utility Screens 269 IJ Scan Utility Main Screen 270 Settings Dialog Box ...

Page 6: ...lephone Number of Recipients 355 Registering Recipients in Group Dial 358 Changing Registered Information 361 Deleting Registered Information 363 Printing List of Registered Destinations 364 Registering Recipients Using Speed Dial Utility2 Windows 365 Starting Up Speed Dial Utility2 366 Speed Dial Utility2 Dialog box 367 Saving Registered Telephone Directory on Printer to Your Computer 369 Registe...

Page 7: ...ter Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection 418 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s Wireless LAN Settings 419 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment 420 Cannot Find Printer on Check Printer Settings Screen D...

Page 8: ...0 Vertical Line Next to Image 464 Scanning Problems Windows 465 Scanning Problems 466 Scanner Does Not Work 467 ScanGear Scanner Driver Does Not Start 468 Faxing Problems 469 Problems Sending Faxes 470 Cannot Send a Fax 471 Errors Often Occur When You Send a Fax 473 Problems Receiving Faxes 474 Cannot Receive a Fax Cannot Print a Fax 475 Quality of Received Fax is Poor 477 Telephone Problems 478 C...

Page 9: ...sages 490 An Error Occurs 491 Message Appears 493 List of Support Code for Error 500 List of Support Code for Error Paper Jams 502 1300 503 Paper Is Jammed inside Printer 505 1000 509 1200 510 1640 511 1700 512 1890 513 2900 514 2901 515 4103 516 5011 517 5012 518 5100 519 5200 520 5B00 521 6000 522 ...

Page 10: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 11: ...ther countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and th...

Page 12: ...vided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bin...

Page 13: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 14: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 15: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 16: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 17: ...OWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in ...

Page 18: ...d or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WA...

Page 19: ...stribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the document...

Page 20: ...Basic Operation Printing Photos from a Computer Copying Faxing 20 ...

Page 21: ...int photos with My Image Garden 1 Open the paper support A and paper support extension B 2 Pull out the paper output tray C and open the output tray extension D 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides E with the paper width 21 ...

Page 22: ...tton Note The asterisk will appear with the current page size and media type settings 7 Use the button to select the type of the loaded paper on the rear tray then press the OK button 8 Click the My Image Garden icon F in Quick Menu The Guide Menu screen is displayed Note The number and types of icons displayed vary depending on your region the registered printer scanner and the installed applicat...

Page 23: ...t For Windows To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 12 Click Print J 13 Specify the number of copies your printer name media type etc K 14 Click Print L 23 ...

Page 24: ...firmation message appears then click Print Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways For Windows My Image Garden Guide For Mac OS My Image Garden Guide 24 ...

Page 25: ...copy them to plain paper 1 Open the paper support A and paper support extension B 2 Pull out the paper output tray C and open the output tray extension D 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides E with the paper width 25 ...

Page 26: ...e loaded paper on the rear tray then press the OK button Note The asterisk will appear with the current page size and media type settings 7 Use the button to select the type of the loaded paper on the rear tray then press the OK button 8 Press the COPY button F 9 Open the document cover G 10 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark H 26 ...

Page 27: ...ocuments continuously load them in the ADF Auto Document Feeder Loading Documents in the ADF Auto Document Feeder 11 Close the document cover gently 12 Confirm the paper settings then press the Black button or Color button I 27 ...

Page 28: ...Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 28 ...

Page 29: ...Faxing Fax multiple documents in black and white as follows 1 Open the document tray A 2 Insert the document WITH THE SIDE TO SCAN FACING UP 3 Adjust the document guide B 4 Press the FAX button C 29 ...

Page 30: ...5 Use the Numeric buttons D to enter the fax number 6 Press the Black button E Note Many other convenient faxing features are available Faxing 30 ...

Page 31: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 31 ...

Page 32: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 32 ...

Page 33: ...11 Canon Océ Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direc...

Page 34: ...IDE FACING UP 4 Slide the paper guides E to align them with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly Important Always load paper in the portrait orientation F Loading paper in the landscape orientation G can cause paper jams 34 ...

Page 35: ... Use the button to select the size of the loaded paper on the rear tray then press the OK button Note The asterisk will appear with the current page size and media type settings 7 Use the button to select the type of the loaded paper on the rear tray then press the OK button Note When printing select the size and type of the loaded paper on the print settings screen of the operation panel or print...

Page 36: ... Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of the leading edge of ...

Page 37: ...ed flap of the envelope will be faced down on the left side Up to 10 envelopes can be loaded at a time 4 Slide the paper guides E to align them with both sides of envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark F 37 ...

Page 38: ...button to select the size of the loaded envelopes on the rear tray then press the OK button Note The asterisk will appear with the current page size and media type settings 7 Use the button to select Envelope then press the OK button Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 38 ...

Page 39: ...Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 39 ...

Page 40: ...ing to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note To scan the original at optimum quality load it on the platen glass 40 ...

Page 41: ... place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break 3 Close the document cover gently Important After loading the original on the platen glass be sure to close the document cover befo...

Page 42: ...document WITH THE SIDE TO SCAN FACING UP in the document tray Note For details on the supported originals see below Supported Originals When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the document is inserted in the document tray Sound control 4 Adjust the document guide A at the front of the printer to match the width of the document Do no...

Page 43: ...ype in the scan mode and specify a standard size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Select Auto scan for Document type in the scan mode Select Photo for Document type in the scan mode and specify Auto scan A Singl for Scan size Loading in the Center of the Platen...

Page 44: ...ced on the diagonally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inch 1 mm from the edges of the platen glass Loading in the Center of the Platen Glass Place the original WITH THE SIDE TO SCAN FACING DOWN with 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen glass Portions placed on the diagonally striped area cannot ...

Page 45: ...ortions placed on the diagonally striped area cannot be scanned You can place up to 12 items A More than 0 4 inch 1 cm Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 inches 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut out photos may...

Page 46: ...nts for 2 on 1 copy and 4 on 1 copy Quantity A4 or Letter size Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm in height Legal size Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm in height Thickness 0 003 to 0 005 inch 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any glue ink correction fluid or the like on the document is completely dry before loading it on ...

Page 47: ... Carbon paper or carbon backed paper Surface treated paper Onion skin or thin paper Photo or thick paper 47 ...

Page 48: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status 48 ...

Page 49: ...ng ink error occurs If remaining ink level notification function is enabled If print results become faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precautionary notes on handling ink bottles see Notes on ink bottles Refilling Procedure When you need to refill an ink tank follow the steps below Important Please ensure the printer remains flat after initial...

Page 50: ...3 Open ink tank cover To refill the black ink tank open the left ink tank cover C To refill color ink tanks open the right ink tank cover D 4 Grab and remove the tank cap E of the ink tank to be refilled Place the removed tank cap on the upper tank cap holder F 50 ...

Page 51: ...ully remove the tank cap of the ink tank Ink on the inside of the tank cap may spatter when removing it 5 Take a new ink bottle out of its package 6 Hold the ink bottle upright and twist the bottle cap G to remove 51 ...

Page 52: ...ide down and squeeze the sides of the ink bottle to refill the ink tank Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles When refilling ink tanks do not squeeze the bottle sides too hard Ink may spatter Do not fill the ink tank above the ink tank s upper limit line J Ink above this line may spill over causing malfunction or damage to the printer an...

Page 53: ...lose the ink tank cover check if you forgot to insert any tank caps of the ink tanks If the tank cap is left on the tank cap holder the ink tank cover cannot be closed 10 Close the scanning unit cover gently Note If the error message appears on the LCD take appropriate action An Error Occurs The printer may make noise during operation 53 ...

Page 54: ...tton to select Yes and then press the OK button 2 Refill the ink tanks of all colors to the upper limit line and then press the OK button Are all the ink tanks refilled to the upper limit line appears 3 Use the button to select Yes and then press the OK button The remaining ink level count of all colors are reset If you refill some ink tanks Important To continue enabling the remaining ink level n...

Page 55: ... Do you want to disable the remaining ink level notification function appears 4 Use the button to select Yes and then press the OK button The remaining ink level notification function is disabled If you select No and press the OK button For correct operation of the function you must refill all ink tanks to the upper limit line appears After pressing the OK button once more Do you want to refill th...

Page 56: ...d then press the OK button 4 Select Reset ink lev count and then press the OK button The remaining ink level count will be reset for all colors OK appears 5 Use the button to select No and then press the OK button Do you want to reset the BK ink s remaining ink level count appears 6 If you reset the remaining ink level count of BK ink refill the BK ink tank to the upper limit line use the button t...

Page 57: ...to high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or bottle caps may come off by such impact and ink may leak Do not transfer ink to other containers This may result in accidental ingestion inappropriate use or poor ink quality Do not mix ink with water...

Page 58: ...emaining ink error occurs the error message appears on the LCD An Error Occurs The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lower limit line shown on the ink tank For the remaining ink level notification function to work appropriately each ink tank must be filled with entire contents of the corresponding color ink bottle bun...

Page 59: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 59 ...

Page 60: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 60 ...

Page 61: ... the print quality setting in the printer driver may improve the print result For Windows Changing the Print Quality and Correcting Image Data For Mac OS Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check Patter...

Page 62: ...eaning the Print Heads Note If problem is not resolved after performing print head deep cleaning perform system cleaning From the printer Performing System Cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled ...

Page 63: ...Adjusting Print Head Position 63 ...

Page 64: ...Load a single sheet of A4 or Letter sized plain paper in the rear tray After loading paper on the rear tray the paper information registration screen appears on the LCD Select A4 or Letter for Size and Plain paper for Type and then press the OK button 3 Pull out the paper output tray then open the output tray extension 4 Press the Setup button use the button to select Maintenance and press the OK ...

Page 65: ...tern B If there are missing lines in pattern A Cleaning the print head is required C Good D Bad lines are missing If there are horizontal white streaks in pattern B Cleaning the print head is required E Good F Bad horizontal white streaks are present If any color in the pattern A or the pattern B is not printed Cleaning the print head is required Example Magenta pattern is not printed 65 ...

Page 66: ...Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button The printer starts cleaning the print head Do not perform any other operations until the printer completes the cleaning of the print head This takes about 1 minute 4 Check the print head condition To check the print head condit...

Page 67: ...e that the power is turned on 2 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Deep cleaning and then press the OK button The printer starts cleaning the print head deeply Do not perform any other operations until the printer completes the deep cleaning of the print head This takes about 3 minutes 4 Check the p...

Page 68: ...an on both sides 1 Make sure that the power is turned on 2 Load a single sheet of A4 or Letter sized plain paper in the rear tray After loading paper on the rear tray the paper information registration screen appears on the LCD Select A4 or Letter for Size and Plain paper for Type and then press the OK button 3 Pull out the paper output tray then open the output tray extension 4 Press the Setup bu...

Page 69: ...t head alignment sheet was not printed correctly press the Stop button then redo this procedure from the beginning 6 Confirm the message then load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark 69 ...

Page 70: ...sheet on the platen glass until adjusting the print head position is complete If the error message appears on the LCD press the OK button to release the error then take appropriate action An Error Occurs Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually from the computer For Windows Adjusting Prin...

Page 71: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 71 ...

Page 72: ... Roller cleaning and then press the OK button The paper feed roller will rotate as it is cleaned 5 Make sure that the paper feed roller has stopped rotating then load three sheets of A4 or Letter sized plain paper in the rear tray After loading paper on the rear tray the paper information registration screen appears on the LCD Select A4 or Letter for Size and Plain paper for Type and then press th...

Page 73: ... a single sheet of A4 or Letter sized plain paper in half widthwise then unfold the paper 4 Load only this sheet of paper in the rear tray with the open side facing you After loading paper on the rear tray the paper information registration screen appears on the LCD Select A4 or Letter for Size and Plain paper for Type and then press the OK button 5 Pull out the paper output tray then open the out...

Page 74: ...ning again Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the power cord before cleaning the printer 74 ...

Page 75: ...gs from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser Network Connection Network Connection Tips Network Settings IJ Network Device Setup Utility Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Rear Tray Pap...

Page 76: ...Transporting Your Printer Legal Restrictions on Scanning Copying Specifications 76 ...

Page 77: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 77 ...

Page 78: ...ng of the printer causes injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer When loading a thic...

Page 79: ...ar la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d incendie utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure Users in the U S A FCC Notice U S A Only For 120V 60Hz model Model Number K10454 Contains FCC Approved WLAN Module K30365 This device complies with Part 15 of ...

Page 80: ...et and ankles and must not be colocated or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 Pre Installation Requirements Order Information When ordering service from the telephone company for this equipment the following may be required Universal Service Order Code USOC RJ11C The Facility Interface Code FIC 02LS2 Service Order Co...

Page 81: ...f the Telephone Company If this equipment causes harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services that may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user However if advance n...

Page 82: ...iques RF CNR 102 de l IC Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps à l exception des extrémités mains poignets pieds et chevilles Conditions de pré installation Avis Le présent produit est conforme aux spécifications techniques applicables d Innovation Sciences et Développement économique Canada L indice d équiva...

Page 83: ...the power consumption After the last print it switches to Ready Mode In this mode it can print again immediately if required If the product is not used for a time the device switches to its Sleep Mode The devices consume less power Watt in these modes Energy Star The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models which help to minimis...

Page 84: ...tronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro und Elektronik Altgeräten geschehen Der unsachgemäße Umgang mit Al...

Page 85: ...die veel voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of het afvalverwerkingsbedrijf U kunt ook het sch...

Page 86: ... de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda e Liechtenstein Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE 2012 19 UE e alla normativa locale vigente Il prodotto deve essere ...

Page 87: ...ller produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af det pågældende produkt bidrager du til effektiv brug a...

Page 88: ...Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Tämä tunnus osoittaa että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja e...

Page 89: ...ky Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www c...

Page 90: ...urópskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do určenej zberne napr prostredníctvom výmeny za kúpu nového podobného produktu alebo na autorizované ...

Page 91: ...es ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europe com weee Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šis ženklas reiškia kad gaminio negalima išmesti ...

Page 92: ... обикновено са свързани с ЕЕО В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси Повече информация относно местата където може да предавате излязло от употреба оборудване за рециклиране може да получите от местните власти от органа отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Ваша...

Page 93: ...kom uredu komunalnoj službi odobrenom WEEE programu ili službi za odlaganje kućnog otpada Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www canon europe com weee Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU i nacionalnim zakonima Ovaj proizvod treba predati određenom centru z...

Page 94: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 94 ...

Page 95: ...Main Components Front View Rear View Inside View Operation Panel 95 ...

Page 96: ...the width of document in the ADF 5 paper support extension Open to load paper in the rear tray 6 paper support Open to load paper in the rear tray 7 rear tray Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 8 paper guides Align with both sides of the pape...

Page 97: ...lashing when the power is turned on 15 FAX Memory lamp Lights or flashes depending on the document stored in the printer s memory Lights Printed received document or unsent document is stored in the printer s memory Flashes Unprinted received document is stored in the printer s memory 16 Alarm lamp Lights or flashes when an error occurs 17 ON button Turns the power on or off Before turning on the ...

Page 98: ... an external device such as telephone or answering machine 3 telephone line jack Connect the telephone line 4 power cord connector Plug in the supplied power cord Important Do not touch the metal casing Do not plug in or unplug the USB cable while the printer is printing or scanning originals with the computer 98 ...

Page 99: ...If any ink levels are low refill the low tanks 4 cartridge holder Install the cartridge here Note For details on refilling ink tanks see Refilling Ink Tanks 5 Upper limit line Indicates the maximum capacity of the ink 6 Single dot Indicates the amount of ink required when performing system cleaning 7 Lower limit line Indicates the lower limit of the sufficient amount of ink to print Refill the ink...

Page 100: ...ton Displays the Setup menu screen With this menu you can perform printer maintenance and change printer settings 7 Black button Starts black white copying scanning faxing etc 8 Color button Starts color copying scanning faxing etc 9 and buttons Used to select a menu or setting item The button is also used when entering characters LCD and Operation Panel 10 OK button Finalizes the selection of a m...

Page 101: ...13 Tone button Switches to tone dialing temporarily if your printer is connected to a rotary pulse line 14 Stop button Cancels operation when print copy scan or fax transmission reception job is in progress Note The printer makes the beep sound when pressing keypad buttons on the operation panel The keypad sound can be enabled or disabled in Sound control of Dev user settings Sound control 101 ...

Page 102: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 102 ...

Page 103: ...inter is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the display press any button except the ON button or perform the print operation You cannot change the wait time before the LCD turns off 103 ...

Page 104: ...e is displayed on the LCD see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For Mac OS Managing the Printer Power Turning off the printer 1 Press the ON ...

Page 105: ... Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the printer ECO settings From the computer For Windows Managing the Printer Power For Mac OS Managing the Printer Power 105 ...

Page 106: ...r cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above Unplugging the Printer and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 106 ...

Page 107: ...g or clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or print a necessary document before unplugging the power cord 1 Press the ON button to turn the printer off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of the power...

Page 108: ...lect various functions or settings Selecting a Menu or Setting Item On the menu screen or settings screen use the button C to select an item or option then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Example Changing the scan contrast for faxing Press the Menu button in the Fax standby screen Press the button C to select FAX TX setti...

Page 109: ...al state the icon will change Signal strength 81 or more You can use the printer over a wireless LAN without any problems Signal strength 51 or more The problem such as the printer cannot print may occur according to the net work status We recommend placing the printer near the wireless router Signal strength 50 or less The problem such as the printer cannot print may occur Place the printer near ...

Page 110: ...rs and Symbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To insert a space Press the button five times To delete the last entered character Press the Back button Editing Entered Numbers Letters and Symbols Press the or button to move the cursor under the position you want to edit To insert a space Press the button five times To insert a ...

Page 111: ...hone no 1 1 abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ 2 2 defëéèê DEFËÉÈÊ 3 3 gh i ï í ì î GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6 pqrsþ PQRSÞ 7 7 tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 _ SP 1 Switch the input mode 1 SP indicates a space For LAN Settings Button Lowercase mode a Uppercase mode A Numeric mode 1 1 abc ABC 2 def DEF 3 gh i GH I 4 jkl JKL 5 mno MNO 6 111 ...

Page 112: ...pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 Switch the input mode 2 SP indicates a space 112 ...

Page 113: ...ging Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser 113 ...

Page 114: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Changing the Printer Operation Mode 114 ...

Page 115: ...ta being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is di...

Page 116: ... a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings di...

Page 117: ...ver version the print settings that are already registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setu...

Page 118: ...r On and Auto Power Off The Auto Power On function automatically turns on the printer when data is received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Au...

Page 119: ...his When you want to disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed Important When you use the printer by connecting it to ...

Page 120: ...ead Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is...

Page 121: ...the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing 4 Apply the settings Click OK and when the confirmation message appears click OK The printer operates with the ...

Page 122: ...ettings from Operation Panel Setting Items on Operation Panel Fax settings Print settings LAN settings Dev user settings Firmware update Feed settings Reset setting Ink notification set Web service setup System information ECO settings Quiet mode 122 ...

Page 123: ...turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and then press the OK button The setting screen for the selected item is displayed 5 Select a setting item and then press the OK button 6 Select a setting to specify and then press the OK button For mor...

Page 124: ...er Fax settings Dev user settings Web service setup ECO settings Quiet mode Items for Paper Printing Print settings Feed settings Ink notification set Items for Maintenance Management System information Firmware update LAN settings Reset setting 124 ...

Page 125: ... You can specify the setup setting individually or the advanced setting For details on how to specify the setting Preparing for Faxing TEL no registration You can register the recipient s fax telephone number to the printer Registering Recipients Using Operation Panel of Printer FAX user settings Unit TEL no registr Registers your fax telephone number printed on sent faxes Registering User Informa...

Page 126: ...is setting may not be available depending on the country or region of purchase Pause time settings Sets the length of pause time for each when you enter P pause TTI position Selects the position of the sender information outside or inside the image area Remote RX Enables disables remote reception If you select ON you can specify the remote reception ID Remote Reception Color transmission When faxi...

Page 127: ... the telephone line condition or connection is poor selecting a lower transmission start speed may solve transmission problems RX start speed Selects the fax reception speed Ex The following settings are available 33600 bps 14400 bps 9600 bps 4800 bps The asterisk on the LCD indicates the current setting The fax reception start speed will be faster as the value is bigger Some of settings are not a...

Page 128: ... along with the report RX report Selects whether to print RX REPORT automatically after receiving a fax If you print RX REPORT select Print error only or Print for each RX Security control FAX no re entry If you select ON you can set the printer to send faxes after using the Numeric buttons to enter the number twice By using this setting you can avoid the mistransmission of faxes Preventing Mistra...

Page 129: ...in this setting the printer rejects the phone call or fax reception from the sender If you select Subscribed you can specify the settings of rejection Using Caller ID Service to Reject Calls Note This setting may not be supported depending on the country or region of purchase Contact your telephone company to confirm whether it provides this service 129 ...

Page 130: ...y amt Selects the amount of image that extends off the paper when copying in Borderless full Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can change the width to be cropped from the borders of the original image as needed Cropped area will be larger if Amount Large is selected Note If printouts contain margins even though you are copying in B...

Page 131: ...r the setup procedure Manual connect Select when you perform settings for wireless LAN manually using the operation panel of the printer WPS Push button Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Manual setup Select when you perform settings for wirele...

Page 132: ...re Common settings Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or last character of the printer name TCP IP settings Performs IPv4 or IPv6 setting WSD setting Setting items when you use WSD one of the network protocols s...

Page 133: ...or the name Note You cannot use the same service name as that already used for other LAN connected devices LPR setting Enables disables the LPR setting RAW protocol Enables disables RAW printing LLMNR Enables disables LLMNR Link Local Multicast Name Resolution Selecting Active allows the printer to detect printer s IP address from the printer name without a DNS server IPsec settings Selecting Acti...

Page 134: ...me that daylight saving time summer time begins and ends Setting Sender Information Note This setting may not be available depending on the country or region of purchase Sound control Selects whether the beep sound in operations is enabled or not Keypad sound Selects whether the beep sound is enabled or not when pressing the buttons on the operation panel Alarm sound Selects whether the alarm is e...

Page 135: ...ing and holding down the button when setting the number of copies the zoom ratio etc Device info sending Selects whether you will send the printer usage information to Canon server The information sent to Canon will be utilized to develop better products Select ON to send the printer usage information to Canon server Doc remov reminder Selects whether the printer will display the reminder screen i...

Page 136: ...lowing and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server try again is displayed on the LCD press the OK button and try again after a while Current version You can check the current firmware version Update notification When Yes is selected and the firmware update is available the screen to inform you of the firmware update is display...

Page 137: ...Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mismatch If you select ON the printer detects whether the paper size and the media type are identical with those registered...

Page 138: ...only the device information sending settings back to the default FAX settings Returns the fax settings back to the default Disconnect the telephone line from the printer before you return this setting item back to the default After resetting perform setup again as necessary All data Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or I...

Page 139: ...ton after deleting all the numbers and the letters ON is selected for Device info sending on Dev user settings after you have reset the setting to send device information However the printer does not send device information Select OFF to disable the function to send device information 139 ...

Page 140: ...rinting with ink below the lower limit line of an ink tank may prevent satisfactory print quality or may cause malfunction or damage to the printer Reset ink lev count If you refill the ink tank when remaining ink level notification function is enabled and when the remaining ink error has not occurred resets the remaining ink level count after refilling the ink tank to the upper limit line Reset o...

Page 141: ...Refilling Ink Tanks 141 ...

Page 142: ...nformation Select this menu from Setup menu Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number 142 ...

Page 143: ...u screen is displayed 3 Select ECO settings and then press the OK button 4 Select Auto power on and then press the OK button 5 Select ON and then press the OK button Turning off Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing data is sent to the printer for a specified period of time 1 Make sure that printer is turned on 2 Press t...

Page 144: ...Network Connection Network Connection Tips 144 ...

Page 145: ...tion Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connection Method 145 ...

Page 146: ...eries LPR setting Enable RAW protocol Enable LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults Item Default SSID Identifier for wireless direct DIRECT abXX G4000series 1 Password YYYYYYYYYY 2 Security method WPA2 PSK AES WL Direct dev name ZZZZZZ G4000series 3 Confirm request Displayed 1 ab i...

Page 147: ... 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 147 ...

Page 148: ...r Mac OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen To check the printer s MAC address and the serial number print out the...

Page 149: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 149 ...

Page 150: ...ings information The printed network settings information is as follows Some setting values are not displayed depending on the printer settings Item Description Setting Product Information Product information Product Name Product name XXXXXXXX ROM Version ROM version XXXXXXXX Serial Number Serial number XXXXXXXX Wireless LAN Wireless LAN Enable Disable Infrastructure Infrastructure Enable Disable ...

Page 151: ...Prefix Length2 Stateless prefix length 2 XXX Stateless Address3 Stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length3 Stateless prefix length 3 XXX Stateless Address4 Stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length4 Stateless prefix length 4 XXX Default Gateway1 Default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gate...

Page 152: ...Local Prefix Length Link local prefix length XXX IPsec IPsec setting Active Security Protocol Security method Other Settings Other settings Printer Name Printer name Printer name Up to 15 alphanumeric charac ters Wireless Direct DevName Device name for wireless direct Up to 32 characters Device name for wireless direct WSD Printing WSD printing setting Enable Disable WSD Timeout Timeout 1 5 10 15 ...

Page 153: ...xy server setting Enable Disable Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX Proxy Port Proxy port specification 1 to 65535 Cert Fingerprt SHA 1 Certificate fingerprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Cert Fingerprt SHA 256 Certificate fingerprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represents alphanumeric characters 153 ...

Page 154: ...ty Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Make sure printer is turned on 2 Press Setup button The Setup menu screen appears 3 Select Wireless LAN setup and press OK button 4 Select Easy WL connect and press OK button Follow instructions on your smartphone or tablet 5 If message sa...

Page 155: ...timal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Canceling Print Jobs Set Rear Tray Paper Information After Loading Paper Keeping Print Quality High Transporting Your Printer 155 ...

Page 156: ...h the cartridge left installed in the printer press the ON button to turn off the power This allows the printer to automatically cap the print head thus preventing it from drying Do not remove the cartridge Ink may leak When transporting the printer pack the printer in a plastic bag so that ink does not leak When a shipping agent is handling transport of the printer have its box marked THIS SIDE U...

Page 157: ...ecessary document before unplugging the power cord 6 Retract the paper output tray and the output tray extension then close the paper support and the document tray 7 Unplug the printer cable from the computer and from the printer then unplug the power cord from the printer 8 Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation Then pack the prin...

Page 158: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 159: ...for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 00 inch 0 0 mm Standard printing Top margin 0 12 inch 3 0 mm Bottom margin 0 20 inch 5 0 mm Left margin Letter Legal 0 26 inch 6 4 mm Other sizes 0 14 inch 3 4 mm Right margin Letter Legal 0 25 inch 6 3 mm Other sizes 0 14 inch 3 4 mm Operating environment Temperature 41 to 95 F 5 to 35 C Hu...

Page 160: ...size max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm in height Copy Specifications Multiple copy max 99 pages Intensity adjustment 9 positions Auto intensity AE copy Reduction Enlargement 25 400 1 unit Scan Specifications Scanner driver Windows TWAIN 1 9 Specification WIA Mac OS ICA Maximum scanning size Platen Glass A4 Letter 8 5 x 11 7 216 x 297 mm ADF A4 Letter Legal 8 5 x 14 0 216 x 35...

Page 161: ... Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in standard mode Fax resolution Black Standard 203 pels inch x 98 lines inch 8 pels mm x 3 85 lines mm Black Fine Photo 203 pels inch x 196 lines inch 8 pels mm x 7 70 lines mm Black Extra fine 300 x 300 dpi Color 200 x 200 dpi Dialing Automatic dialing Recipient max 20 destinations Group dial max 19...

Page 162: ...word Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows 10 Windows 8 1 Windows 8 Windows 7 SP1 Windows Vista SP2 Windows 8 1 includes Windows 8 1 Update Hard Disk Space 3 1 GB Note For bundled software installation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 M...

Page 163: ...is required during software installation Windows Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 5 2 or 4 6 must be installed to use the Windows software Windows The TWAIN driver ScanGear is based on the TWAIN 1 9 Specification and requires the Data Source Manager bundled with the o...

Page 164: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 164 ...

Page 165: ...documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PP 301 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper other than genuine Canon paper Pla...

Page 166: ...lope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits Minimum size 2 17 x 3 51 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper other than genuine Canon paper 166 ...

Page 167: ...Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Plus Glossy II PP 301 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Pro Luster LU 101 2 A4 Le...

Page 168: ...types of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time 3 For best results in continuous printing remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration 168 ...

Page 169: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Pape...

Page 170: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 171: ... from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint enabled Printer with Mac 171 ...

Page 172: ...on Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 172 ...

Page 173: ...n printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings for Additional Features Media Type and Printer Paper Size automatically switch to the predefined values 5 Select print quality For Print Quality select from High Standard or Draft 173 ...

Page 174: ...inter will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are used in subsequent printings To register the current settings as a new preset click Save under Commonly Used Settings 174 ...

Page 175: ...ver setup window 2 On Quick Setup tab click Printer Media Information The Printer Media Information dialog box appears 3 Select Paper Source From Paper Source check the setting or select a new paper source The current printer settings appear in Media Type and Page Size 4 Apply settings To apply the printer settings to the printer driver click Set Note If the media type on the printer is set to Hag...

Page 176: ...o Paper Plus Glossy II PP 201 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Glossy Photo Paper Everyday Use GP 501 Glossy Photo Paper Glossy Photo Paper Glossy GP 701 Glossy Photo Paper Glossy Matte Photo Paper MP 101 Matte Photo Paper Matte Canon genuine paper...

Page 177: ...information registered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 8 x10 20x25cm 8 x10 L 89x127mm L 2L 127x178mm 2L 5 x7 Square 5 x5 13x13cm Square 5 Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Envelope Com 10 Env Com 10 Envelope DL Envelope DL Nagagata 3 4 72 x9 25 Nagagata 3 Nagagata 4 3 54 x8 07 Nag...

Page 178: ...ientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Setting Paper Dimensions Custom Size 178 ...

Page 179: ...ab 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Click OK When you execute print the document will be printed with the selected page size an...

Page 180: ...cify the number of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to...

Page 181: ...ware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing Manual is select...

Page 182: ... as a photo without providing any margin around it set borderless printing The procedure for performing borderless printing is as follows You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the co...

Page 183: ...ng Side settings and the Stamp Background Stamp button on the Page Setup tab appear grayed out and are unavailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stains may form...

Page 184: ...pected margin may be produced on the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is printed in the correct position When Preview before printing is checked on the Main tab you can confirm whether...

Page 185: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 186: ...de of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 186 ...

Page 187: ...Note Selecting Scaled changes the printable area of the document 187 ...

Page 188: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 189: ...er To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 189 ...

Page 190: ...The procedure for performing tiling poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in...

Page 191: ...perating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the p...

Page 192: ...displayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 192 ...

Page 193: ...Duplex Printing Manual check box on the Page Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 5 Set the margin width If necessary click Specify Mar...

Page 194: ... other than Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing Manual and Stapling Side appear grayed out and are unavailable Note If the back side of the paper becomes smudged during duplex printing perform Bottom Plate Cleaning in the Ma...

Page 195: ...og box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Yougata 4 4 13 x9 25 Yougata 6 3 86 x7 48 Envelope Com 10 or Envelope DL is selected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of...

Page 196: ...play Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Set...

Page 197: ...inter driver click Printer Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 5 Select the paper size For Pr...

Page 198: ...displayed select Do not show this message again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage ...

Page 199: ...the Main tab select Custom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the sett...

Page 200: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 200 ...

Page 201: ...erview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 201 ...

Page 202: ...printing Important Note that if you want to use the XPS printer driver the normal printer driver must also be installed Installing the Printer Driver To install the normal printer driver install the driver from Start Setup Again on the setup CD ROM that came with your printer To install the XPS printer driver load the setup CD ROM that comes with the printer and then select XPS Driver from Add Sof...

Page 203: ...e setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 To open the setup screen If you are using Windows 10 Windows 8 1 or Windows 8 select Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 from the Start menu select Devices and Printers If you are using Windows Vista ...

Page 204: ...tab Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided print jobs...

Page 205: ...g box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 205 ...

Page 206: ...Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ Status Monitor Screen 206 ...

Page 207: ...es either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Photo Printing If you select this setting when printing a photo the photo paper and photo size generally used are set The Borderless Printi...

Page 208: ...ing profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printin...

Page 209: ...r the value in Amount of Extension Grayscale Printing This function converts the data to monochrome data when printing your document Draft This setting is appropriate for test printing Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction The width of print area and the amount of extension that are configured in other application software will be revers...

Page 210: ...s appropriate for the purpose To set the print quality level individually click the Main tab and for Print Quality select Custom The Set becomes enabled Click Set to open the Custom dialog box and then specify the desired settings High Gives priority to print quality over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Paper Source ...

Page 211: ...Quick Setup tab Options Opens the Save Commonly Used Settings dialog box Changes the details of printing profile to be saved Save Commonly Used Settings dialog box Select the icons of the printing profiles to be registered to Commonly Used Settings and change the items to be saved in the printing profiles Icon Select the icon for the printing profile you wish to save The selected icon appears with...

Page 212: ...ifies the Width and the Height of the custom paper Measurement is shown according to the units specified in Units Printer Media Information dialog box This dialog box allows you to check the printer settings and apply the checked settings to the printer driver Paper Source Check the setting or select a new paper source Media Type Displays the Media Type that is currently set on the printer To appl...

Page 213: ...lance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Printing Profile 213 ...

Page 214: ...ype that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray Paper is always supplied from the rear tray Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Importan...

Page 215: ...Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what the prin...

Page 216: ...ight makes a color stronger and moving the slider to the left makes a color weaker You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document Use your application if you want to change the total color balance significantly Use the printer...

Page 217: ...ts a pattern that allows you to check the cyan magenta yellow balance Important When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance Printer Paper Size Selects the paper size to be used for pattern printing This setting is linked to Printer Paper Size ...

Page 218: ...tch the purpose of the print operation Important When Grayscale Printing is checked on the Main tab Color Correction appears grayed out and is unavailable Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM ICC Profile Matching Adjusts the colors by using an ICC profile when printing Important If the application software is set so tha...

Page 219: ...river Adjusting Intensity Contrast Using Sample Patterns Printer Driver Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing 219 ...

Page 220: ...ws you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setti...

Page 221: ...t the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any margins border Use Am...

Page 222: ...unction can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Stapling Side Selects the stapling margin position The printer analyzes the Orientation and Page Layout settings and automatically selects the best stapling margin position Check Stapling Side and select from the list to change it Specify Margin Opens the Specif...

Page 223: ... Stamp Background button has become the Stamp button and only the stamp function can be used Depending on the type of printer driver you are using and the environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Paper Size Specif...

Page 224: ... the words Cut and Paste in the margins These words serve as guidelines for pasting together the pages into a poster Check this check box to print the words Note Depending on the type of printer driver you are using and the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages int...

Page 225: ...nt does not fit on one page the document is reduced when printed Margin Specifies the width of the stapling margin The width of the side specified by Stapling Side becomes the stapling margin Print Options dialog box Makes changes to print data that is sent to the printer Depending on the type of printer driver you are using and the environment this function may not be available Disable ICM requir...

Page 226: ...ta is prohibited If the print result has missing image data or unintended colors selecting this check box may improve the condition Important Uncheck this check box under normal circumstances Note Do not allow application software to compress print data tab cannot be used with the XPS printer driver Print after creating print data by page The print data is created in page units and printing starts...

Page 227: ...ges In addition to the pre registered ones you can register and use your original stamp or background Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used Stamp Stamp printing is a function that prints a stamp over a document Check this check box and select a title from the list to print a stamp Define Stamp Opens the Stam...

Page 228: ...nt the background on the first page only or print on all pages when the document has two or more pages Check the Background check box to enable this Check this check box to print a background on the first page only Stamp Tab The Stamp tab allows you to set the text and bitmap file bmp to be used for a stamp Preview Window Shows the status of the stamp configured in each tab Stamp Type Specifies th...

Page 229: ...ider to the right increases the size moving the slider to the left decreases the size Transparent white area Specifies whether to make white filled areas of the bitmap transparent Check this check box to make white filled areas of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Style to Regular Size to 36 points Outline unchecked and ...

Page 230: ...letes an unnecessary stamp Specify the title of an unnecessary stamp from the Stamps list and click this button Background Tab The Background tab allows you to select a bitmap file bmp to be used as a background or determine how to print the selected background Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the backg...

Page 231: ...background or delete an unnecessary background Title Enter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save overwrite Saves the image data as a bac...

Page 232: ...ng Performs deep cleaning Perform deep cleaning when two cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects...

Page 233: ...deviated colors and lines Align the print head immediately after installing the print head When you click Print Head Alignment the Start Print Head Alignment dialog box is displayed Nozzle Check Prints a nozzle check pattern Perform this function if printing becomes faint or a specific color fails to print Print a nozzle check pattern and check whether the print head is working properly If the pri...

Page 234: ... feeding may fail if paper dust has stuck to the printer s paper feed rollers In this case clean the paper feed rollers to improve the print result Power Off Turns off the printer from the printer driver Perform this function to turn off the printer when you cannot press the ON button POWER button on the printer because the printer is out of your reach You must press the ON button POWER button on ...

Page 235: ...n error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer View Print History This function starts the Canon IJ XPS preview and displays the print history Note You can use this function only with the XPS printer driver View Printer Status Starts the Canon IJ Status Monitor Perform this fu...

Page 236: ...or to print the current setting value for the print head position Align Print Head Aligns the print head Print head alignment corrects the installation positions of the print head and improves deviated colors and lines Align the print head immediately after installing the print head Print Alignment Value Click this button to check the current setting value of the print head position Prints the cur...

Page 237: ...operating the operation panel of the printer the setting in the printer driver is unnecessary If any ink is not replenished to the upper limit line a significant error may occur in the accuracy of the remaining ink level notification function If you disable Function for Notifying the Remaining Ink Level you must visually check the remaining ink level Replenish the ink before the ink level falls be...

Page 238: ...on when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quiet mode will not function Important You can set the quiet mode from t...

Page 239: ...n the printer driver and the paper information registered on the printer do not match this setting disables the message display and allows you to continue printing To disable detection of paper setting mismatches select this check box Ink Drying Wait Time The printer can pause before printing a subsequent page Moving the slider to the right increases the pause time and moving the slider to the lef...

Page 240: ...nging the remaining ink level notification setting Cleaning Inside the Printer Cleaning the Paper Feed Rollers Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 240 ...

Page 241: ...occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses messages to display the printer status and the ink status During printing you can check information about the document being printed and the print progress If an error occurs the status monitor displays the error content and instructions on how...

Page 242: ... paper setting operations Envelope Printing Displays guide messages when envelope printing starts To hide these guide messages select the Do not show this message again check box To display the guide messages again open the Option menu select Display Guide Message click Envelope Printing and enable this setting Hagaki Printing Displays guide messages before the printer begins hagaki printing To hi...

Page 243: ...er maintenance and change printer settings Download Security Certificate Displays the For secure communication window This window allows you to download the route certificate register it to the browser and disable warning displays Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information 243 ...

Page 244: ... switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You can install the...

Page 245: ...inting Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Wireless Direct 245 ...

Page 246: ...ng Wireless Direct to wireless LAN Changing Printer Setting to Use Wireless LAN Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wireless Direct Restrictions Preparing for Wireless Direct Change settings below to prepare for Wireless Direct Printer s LAN settings Changing Printer s Settings Settings of a device to ...

Page 247: ...t compatible device to the printer select the device name displayed on the LCD from your device The identifier SSID and the security setting are specified automatically To update them see below Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1 Turn on wireless communication on your device Enable Wi Fi on your device s Setting menu For more on turning...

Page 248: ...s or application s instruction manual You can print scan from your smartphone or tablet by installing Canon PRINT Inkjet SELPHY Download it from App Store and Google Play For iOS For Android Changing Printer Setting to Use Wireless LAN Follow the procedure below to change the printer setting to use wireless LAN 1 Press the Setup button The Setup menu screen is displayed 2 Select Device settings an...

Page 249: ... s name displayed on the Wi Fi Direct compatible device Follow the procedure below to change the name 1 Delete the current device name by pressing the Back button repeatedly 2 Enter device name up to 32 characters 3 Press the OK button Confirm request Changes the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer After pressing the OK button the confirma...

Page 250: ... for Displaying the Message which Prevents Misprinting After loading paper When you load paper on the rear tray The screen to register the rear tray paper information is displayed Register the paper size and the media type according to the loaded paper Important For more on the proper combination of paper settings you can specify by the printer driver or on the LCD For Windows Paper Settings on th...

Page 251: ...nformation registered to the printer is A4 the printer starts printing or copying with A5 on the paper loaded Replace the paper Select if you want to print after replacing the paper of the rear tray For example when the paper setting for printing or copying is A5 and the paper information registered to the printer is A4 you load A5 sized paper before you start printing or copying The paper informa...

Page 252: ...ts misprinting is enabled by default To change the display setting when you copy or print using the operation panel of the printer Feed settings When you print using the printer driver The message which prevents misprinting is disabled by default To change the display setting when you print using the printer driver For Windows Changing the Printer Operation Mode For Mac OS Changing the Printer Ope...

Page 253: ... setting item Setting Items for Copying Press the COPY button to reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Color button for color copying or the Black button for black white copying The printer starts copying Remove the original on the platen glass or from the document output slot after copying is complete Important If you lo...

Page 254: ...the ADF you cannot add the copying job When you add the copying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you select Cancel all reserv then press the OK button you can cancel copying all scanned data If you select C...

Page 255: ...ed in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off Enlarge Reduce Select the reduction enlargement method Reducing Enlarging Copies Ex Note This setting item is displayed under the following conditions When standard copying is selected When Borderless copy is selected for Special cop...

Page 256: ...r High and try copying again Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto a single sheet of paper by reducing each image Four different layouts are available Ex Note This setting item is displayed only when 4 on 1 copy is selected for Special copy Copying Four Pages onto ...

Page 257: ...Note This setting item is displayed when standard copying is selected 257 ...

Page 258: ... Using IJ Scan Utility Scanning Using Application Software ScanGear Other Scanning Methods IJ Network Scanner Selector EX2 Menu and Setting Screen Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 258 ...

Page 259: ...Using IJ Scan Utility What Is IJ Scan Utility Scanner Software Starting IJ Scan Utility Using Auto Scan Function Basics IJ Scan Utility Screens 259 ...

Page 260: ...Photo is best suited for scanning photos Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 My Documents folder To chang...

Page 261: ...Important Some functions are available only when My Image Garden is installed Note To set the applications to integrate with see Settings Dialog Box 261 ...

Page 262: ...ps below to start IJ Scan Utility Windows 10 From Start menu select All apps Canon Utilities IJ Scan Utility Windows 8 1 Windows 8 Select IJ Scan Utility on the Start screen If IJ Scan Utility is not displayed on the Start screen select the Search charm and then search for IJ Scan Utility Windows 7 Windows Vista From Start menu select All Programs Canon Utilities IJ Scan Utility IJ Scan Utility 26...

Page 263: ... is turned on 2 Place items on platen or ADF Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note To cancel the scan click Cancel To apply suitable corrections based on the item type click Settings and then select the Apply recommended image correction checkbox in the Settings Auto Scan dialog box Scanned images are saved in the folder set for Save...

Page 264: ... Online Manual for how to scan using ScanGear scanner driver Using Auto Scan The item type is detected automatically Click Auto in the IJ Scan Utility main screen and scan Using Auto Scan Function Not Using Auto Scan In the Settings dialog box set Select Source to ADF or Auto and scan Note The screens for scanning documents are used as examples in the following descriptions 1 Place the documents o...

Page 265: ... To scan only the front side of each document select Document ADF Platen or Document ADF Simplex To scan the front side then the back side of each document select Document ADF Manual Duplex 6 Set the color mode document size and scanning resolution as required 265 ...

Page 266: ...ck sides depends on the Binding Side When setting is completed click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog box Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 7 Click Document Scanning starts Note To cancel the scan click Cancel When Document ADF Manual Duplex is selected for Select Sou...

Page 267: ...ing descriptions When Long edge is Selected for Binding Side in Document Scan Orientation Settings Place the documents after rotating the output documents 180 degrees When Short edge is Selected for Binding Side in Document Scan Orientation Settings Place the documents without changing the orientation of the output documents 9 Click OK Scanning starts 267 ...

Page 268: ...e scan click Cancel Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 268 ...

Page 269: ...ns IJ Scan Utility Main Screen Settings Dialog Box Settings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Save to PC Auto Dialog Box Settings General Settings Dialog Box 269 ...

Page 270: ...J Scan Utility is currently set to use If the displayed product is not the one you want to use select the desired product from the list In addition for network connection select one with Network after the product name Note Refer to Network Scan Settings for how to set up a network environment Auto Detects the item type automatically and saves them to a computer The data format for saving will also...

Page 271: ... than the platen and combine the scanned images back into one image Scan save settings and the response after scanning can be specified in the Settings Scan and Stitch dialog box ScanGear Starts ScanGear scanner driver in which you can make image corrections and color adjustments when scanning Scan save settings and applications can be specified in the Settings ScanGear dialog box Instructions Ope...

Page 272: ...g from a Computer Tab Set the default actions when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Scanning from the Operation Panel Tab Set the default actions when scanning from the operation panel Setting...

Page 273: ...rom My Image Garden the Scanning from the Operation Panel tab does not appear General Settings Tab Set the model to use file size restriction on e mail attachment language for detecting text in images and the folder in which to save images temporarily Settings General Settings Dialog Box 273 ...

Page 274: ...e Garden the setting items for Application Settings do not appear Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Document Scan dialog box Settings Photo Scan dialog box or Settings Custom Scan dialog box then click Photo Document or Custom in the IJ Scan Utili...

Page 275: ...tomatically based on the item type Important The color tone may differ from the source image due to corrections In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_000...

Page 276: ...e that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder speci...

Page 277: ...ned images attached You can specify the e mail client you want to start from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instruction...

Page 278: ...n dialog box you can make advanced scan settings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned 278 ...

Page 279: ... screen in which you can specify the paper size appears Select a Unit then enter the Width and Height and then click OK Note Click Defaults to restore the specified settings to the default settings Resolution Select the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Note Only 300 dpi or 400 dpi can be set when Start OCR is selected in ...

Page 280: ...anning takes longer than usual when you enable this function Sharpen outline Emphasizes the outline of the subjects to sharpen the image Reduce show through Sharpens text in an item or reduces show through in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when s...

Page 281: ...Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the sca...

Page 282: ...en the Settings dialog box is displayed from My Image Garden this option does not appear Data Format Select the data format in which to save the scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select JPEG Exif when Color Mode is Black and White When Start OCR is selected in Application Settings you cannot select PDF or PDF Multiple Pages Note With ne...

Page 283: ...d save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Check scan results and specify save settings Displays the Save Settings dialog box after scanning Important When the Settings dialog box is displayed from My Image Garden this option does not appear 3 Appl...

Page 284: ...an specify the application from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore t...

Page 285: ...g images to a computer after scanning them from the operation panel by automatically detecting the item type 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Auto is selected Resolution Auto is selected Document Scan Orientation Settings Click to display the Document Scan Orientation Settings dialog box in which you can set the orientation of the ...

Page 286: ...X0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder The default save folders are as ...

Page 287: ...ve to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want ...

Page 288: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 288 ...

Page 289: ...o use select the desired product from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to display IJ Network Scanner Selector EX from which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can r...

Page 290: ...iles Displays the folder in which to save images temporarily Click Browse to specify the destination folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 290 ...

Page 291: ...ced Mode Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver ScanGear Scanner Driver Screens Positioning Originals Scanning from Computer General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 291 ...

Page 292: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Sett...

Page 293: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 293 ...

Page 294: ...ment Starting from IJ Scan Utility 1 Start IJ Scan Utility For details search for Starting IJ Scan Utility from the top page of the Online Manual for your model 2 In IJ Scan Utility main screen click ScanGear The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 2 On application s menu se...

Page 295: ... view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on m...

Page 296: ...tant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is selected in Select Source 5 Set Output Size Output size options vary with the selected Destination 6 Adjust cropping frames scan areas as needed Adjust the size and position of the cropping frames on t...

Page 297: ...ion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 297 ...

Page 298: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 298 ...

Page 299: ...en scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF Simplex Scan documents from the ADF in black and white Documen...

Page 300: ...ype will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Ima...

Page 301: ...ect an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Delete the Output Size dialog box for specifying custom output sizes This option can be selected when Destination is Print or Image display In the ...

Page 302: ...ze Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the Color Settings tab of the Preferences dialog box Note Available functions vary by the document type selected in Select S...

Page 303: ...nces dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Toolbar vary by view In thumbnail view In whole image view Thumbnail Whole Image S...

Page 304: ...e displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of them Remove Cropping Frame Remove...

Page 305: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Page 306: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 306 ...

Page 307: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 308: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non m...

Page 309: ...t the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Disp...

Page 310: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again ...

Page 311: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons ...

Page 312: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Page 313: ...ng a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 docu...

Page 314: ... high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virtual memory or reduce the image size resolution and retry Alternatively scan the image via IJ Scan Utility first then save and import it into the application 314 ...

Page 315: ...pe and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to irregular shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as exp...

Page 316: ...e Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned see Loading Originals Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in paper jam Place and align documents of the same size when scanning two or more do...

Page 317: ...317 ...

Page 318: ... used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Menu and Setting Screen for your model from Home of the Online Manual for details To scan from the operation panel s...

Page 319: ... that case you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner selected in the Scan from PC Settings screen will be automatically selected in the Scan from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan ...

Page 320: ...on area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Windows 8 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX Windows 7 Windows Vista ...

Page 321: ...Settings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Network C...

Page 322: ...l Forwarding Scanned Data to Computer Using Operation Panel Basics Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility Windows Setting Up Operation Panel with IJ Scan Utility Mac OS 322 ...

Page 323: ...orm scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The destination and the file name are specified in Canon IJ Scan Utility You can specify the destination and the file name in Canon IJ Scan Utility For more on settings of Canon IJ Scan Utility For Windows Settings Dialog Box For Mac OS Se...

Page 324: ...rotocols supported in Windows select Active for WSD scan from dev on WSD setting on Common settings in LAN settings under Device settings WSD setting 5 Make sure that Document type is selected and then press the OK button 6 Select a document type and then press the OK button Note When you forward the scanned data to the computer searched using WSD you cannot select the document type The asterisk o...

Page 325: ...utton Use the button to adjust each setting item then press the OK button The next setting item is displayed Note For details on each setting item Setting Items for Scanning Using Operation Panel Go to step 8 when Auto scan is selected for Document type The Scan standby screen is displayed after all the settings have been specified 8 Load the original document on the platen glass or in the ADF 9 P...

Page 326: ...sult with Auto scan is not satisfactory select Document or Photo according to the original in step 6 then specify the scan size or other setting items in step 7 If program selection screen appears Windows The program selection screen may be displayed after pressing the Start button In this case select Canon IJ Scan Utility and click OK If you want to scan originals with advanced settings or if you...

Page 327: ...r setting items the document type or the destination to save the data The settings of the scan size resolution and data format are retained even if the printer is turned off When you forward the scanned data to the computer or attach the data to an e mail you can specify the destination and file name using Canon IJ Scan Utility For Windows Settings Dialog Box For Mac OS Settings Dialog If you scan...

Page 328: ...s selected load the original on the platen glass Some of setting items are not available depending on the country or region of purchase Data format Select the data format of the scanned data Ex Scan resolution Select the resolution for scanning Ex 328 ...

Page 329: ...ter s memory such as unsent and received faxes will be lost If the power disconnects the following will apply You will not be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer The printer must be set up depending on your telephone line and use of the faxing...

Page 330: ...el during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Connecting with General T...

Page 331: ...ected to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details r...

Page 332: ...vary depending on the product Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built in to the modem C Computer D Telephone or answering machine Important When the splitter is not built in to the modem do not branch the telephon...

Page 333: ...e as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up router 333 ...

Page 334: ...n how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to check the current setting Summary of Reports and Lists 1 Make sure that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Selec...

Page 335: ...line auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to return to the Fax standby screen 6 Select OFF then press the OK button 7 Select a telephone line type then press the OK button Rotary pulse Select when your telephone line type is pulse dialing Touch tone Select when your telephone...

Page 336: ... calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Connection Connecting with General Telephone line Setting Receive Mode This section describes the procedure to select the receive mode 1 Make sure that printer is turned on 2 Press the FAX button The Fax...

Page 337: ...pe or settings of the tele phone DRPD or Network switch When receiving voice calls with a telephone or answer ing machine connected to the printer and subscribing to a ring pattern detection service provided by your telephone company When a call incomes the telephone will ring The printer detects a fax call by the fax ring pattern If the call is a fax the printer will receive the fax automatically...

Page 338: ... TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select Fax only mode for Receive mode set under FAX menu specify the number of times the external device rings with Incoming ring then switch to TEL priority mode for Receive mode set If you subscribe to Duplex Ringing service in Hong Kong we recommend that Manual auto switch be set to OFF ...

Page 339: ...ny Note Contact your local telephone company for detailed information on this service 1 Make sure that printer is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Menu button The FAX menu screen is displayed 4 Select Receive mode set then press the OK button 5 Select DRPD then press the OK button The confirmation screen asking whether to make advanced settings is di...

Page 340: ... Unit fax telephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Adv...

Page 341: ...ts of the year 7 Press the OK button 8 Press the FAX button to return to the Fax standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward at certain periods of the year You can set your printer to automatically change the time by registering the date and time that daylight saving time summer time beg...

Page 342: ...ime starts then press the OK button 8 Make sure that Set shift time is selected then press the OK button 9 Use the button to move the cursor under the desired position use the Numeric buttons to enter the time in 24 hour format when summer time starts then press the OK button Precede single digits with a zero 8 Set the date and time when summer time ends 1 Use the button to select End date time th...

Page 343: ... for US only 1 Make sure that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Fax settings then press the OK button 4 Select FAX user settings then press the OK button 5 Enter the unit fax telephone number 1 Make sure that Unit TEL no registr is selected then press the OK button 2 Use the Numeric buttons to enter the unit fax telephone number 3 Press the O...

Page 344: ...tton Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 7 Press the FAX button to return to the Fax standby screen 344 ...

Page 345: ...ending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Resending Faxes Redialing Busy Number Setting Items for Sending Faxes Sending Faxes Using Useful Functions 345 ...

Page 346: ...on The Fax standby screen is displayed 3 Load documents on the platen glass or in the ADF Important When sending a double sided document load the document on the platen glass Double sided documents cannot be automatically scanned and sent from the ADF Note For details on the types conditions of document and how to load the document Loading Originals 4 Adjust the scan contrast and resolution as nec...

Page 347: ... the remaining documents are automatically ejected If you load the document on the platen glass After scanning the document the confirmation screen asking you if you load the next document is displayed To send the scanned document press the OK button to start sending it To send two or more pages follow the message to load the next page and press the Color or Black button After scanning all pages p...

Page 348: ... Do not unplug the power cord until all documents are sent If you unplug the power cord all unsent documents stored in the printer s memory are lost 348 ...

Page 349: ...es by Entering Fax Telephone Number Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Adv FAX settings under Fax settings Adv FAX settings Important While automat...

Page 350: ...lack white transmission Important Color transmission is available only when the recipient s fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press th...

Page 351: ...OK button The button decreases the scan contrast and the button increases the scan contrast By pressing the OK button the LCD returns to the FAX TX settings screen 5 Select Scan resolution then press the OK button The Scan resolution screen is displayed 6 Select the scan resolution The following settings are selectable on Scan resolution Standard Suitable for text only documents Fine Suitable for ...

Page 352: ... in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality 7 Press the OK button The LCD returns to the Fax standby screen 352 ...

Page 353: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 Mac OS 353 ...

Page 354: ...tered recipients in the group Registering Recipients in Group Dial You can register up to 20 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting Registered Information To print a list of the re...

Page 355: ...settings after pressing the Setup button 6 Select Recipient then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient the fax telephone number is displayed next to the ID number If you already registered the group dial Not available is disp...

Page 356: ... the screen to enter the recipient s name is displayed Go to next step Note This registration method may not be available depending on the country or region of purchase Direct entry When you select this registration method the screen to enter the fax telephone number is displayed 1 Use the Numeric buttons to enter the fax telephone number you want to register 2 Press the OK button The fax telephon...

Page 357: ...bers Letters and Symbols 11 Press the OK button to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST Printing List of Registered Destinatio...

Page 358: ... You can select Add directory entry from TEL no registration in Fax settings after pressing the Setup button 6 Select Group dial then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient Not available is displayed next to the ID number If y...

Page 359: ...egister to the group dial 3 Press the OK button The selected recipient is registered as a member of the group dial 4 Press the Menu button to display the screen to select an ID number then add another member Repeat this step to register the other recipient to the same group dial Note You can check the recipient s ID number and name registered to the group dial by using the button 9 Press the OK bu...

Page 360: ...p select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO LIST Printing List of Registered Destinations 360 ...

Page 361: ...press the OK button The screen to select a registration method is displayed as well as when you register the recipient 4 Select a registration method then press the OK button 5 Change the recipient s fax telephone number then press the OK button From call log OUT is selected as the registration method The screen to select the fax telephone number from the outgoing call logs is displayed After you ...

Page 362: ...pulse you can enter a tone T by pressing the Tone button 6 Change the recipient s name then press the OK button Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols To change a group dial 1 Select Group dial then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to change then press the OK button 3 Sele...

Page 363: ... pressing the Setup button 6 Delete the registered information To delete the recipient s information 1 Select Recipient then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to delete then press the OK button 3 Select Delete then press the OK button 4 Select Yes then press the OK button To delete a group dial 1 Select Group dial then press the OK but...

Page 364: ...ed 5 Select Print reports lists then press the OK button 6 Select Directory list then press the OK button 7 Select an item to print then press the OK button If you selected Recipient The confirmation screen asking if you print the list in alphabetical order is displayed If you select Yes RECIPIENT TELEPHONE NUMBER LIST is printed in alphabetical order If you select No RECIPIENT TELEPHONE NUMBER LI...

Page 365: ...s it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utili...

Page 366: ...ou do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 2 Start up Speed Dial Utility2 For Windows 10 click Start button and select All apps Canon Utilities and then Speed Dial Utility2 For Windows 8 1 or Windows 8 select Speed Dial Utility2 on the Start screen to start Speed Dial...

Page 367: ...Manual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List Selects a setting item for editing Choose one item from TEL Number Re...

Page 368: ... Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC Saves the telephone directory edited using Speed Dial Utility2 on the computer 10 Register to Printer Registers th...

Page 369: ...ber and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save to PC 4 Enter file name on displayed screen and then click Save Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Saved ...

Page 370: ... Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit The Individual or Group Selection dialog box is displayed 5 Click Register individual TEL number or Register group dial and then click Next If Register individual TEL...

Page 371: ...e registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the registered information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 371 ...

Page 372: ...art up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit If an individual fax telephone number is selected 1 Enter a new name 2 Enter a new fax telephone number If a group dia...

Page 373: ...elete 5 Click OK To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 373 ...

Page 374: ... fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2...

Page 375: ... s information is displayed 4 Select an item to change and then click Edit The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number and then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click ...

Page 376: ...ed To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To change a rejected number 1 Select a code to change from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To delete a rejected number 1 Select a code to delete from list and the...

Page 377: ...sing Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of telephone directory RSD file rsd to register to your printer 5 Click Open on dialog box The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd tha...

Page 378: ...Receiving Faxes Receiving Faxes Changing Paper Settings Substitute Reception in Printer s Memory Receiving Faxes Using Useful Functions 378 ...

Page 379: ...etting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the loaded paper automatically Receiving a Fax Depending on the selected receive mode the receive operation varies Note For details on the receive mode Setting Receive Mode You can ...

Page 380: ...ging service in Hong Kong the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern Then the printer will switch to fax reception automatically without the handset being picked up The number of times to ring the telephone until switching to fax reception can be changed Set the printer to enable you to initiate fax reception from a connec...

Page 381: ...oice call The telephone will ring when a call incomes Pick up the handset and talk on the telephone Note If the printer unexpectedly switches to fax reception during telephone calls set User friendly RX of the advanced setting to OFF If Manual auto switch of the advanced setting is set to ON you must answer an incoming call by picking up the handset within the time specified in RX start time Other...

Page 382: ...ncomes When the printer does not detect the fax ring pattern the telephone will continue ringing Pick up the handset and talk on the telephone Note To use this feature you need to subscribe to a compatible service provided by your telephone company For DRPD You need to select the appropriate ring pattern on the printer Setting the DRPD Ring Pattern US and Canada only For Network switch The name of...

Page 383: ...for no paper is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printing Document in Printer s Memory Note If the sender sends a document that is larger than Letter size or Legal size such as 11 x 17 inches the sender s printer may send the fax automatically red...

Page 384: ... indicates the current setting Page size Select the page size from A4 Letter LTR or Legal Note Some of page sizes are not available depending on the country or region of purchase Media type The paper type is set to Plain paper 384 ...

Page 385: ... printing of the fax Important When the printer s memory is full the faxes stored latest overwrite those stored earliest However the unprinted faxes are not overwritten Information on Received Faxes If the printer s memory is full with the unprinted faxes the printer cannot receive the faxes Check the FAX Memory lamp regularly print the faxes and delete them from the printer s memory Document Stor...

Page 386: ...ank Moreover we recommend you check printed pages immediately after faxes are received If a fax remains in the printer s memory you can reprint it after refilling the ink tank If Do not print is selected for Received documents on Auto print settings under FAX settings on the operation panel of the printer received faxes will not be printed immediately Instead faxes are stored in the printer s memo...

Page 387: ...Basic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes Fax Driver 387 ...

Page 388: ...ile menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation For details on how to open the print settings dialog box of ...

Page 389: ... book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telephone number is incorrect the fax may be sent to an unexpected recipient When sending an important fax it is recommended that you send it after confirming the entered information and recipient s status N...

Page 390: ...fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Send Now When a confirmation message is displayed click OK Important If you cannot send a fax due to line failure or other problem see Cannot Send Faxes from Computer Canceling Transmission If you click Send Now in the Send FAX dialog box the printer icon is displayed in the...

Page 391: ...ok in the displayed dialog box Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be used in multiple applications However you cannot change the address book you use as only one address book can be created per user Follow the steps below to open Windows Contacts Windows 10 Search for Contacts from Search b...

Page 392: ...Note For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last The recipient s name will be printed at the top of the fax received by the recipient 392 ...

Page 393: ...he outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows Vista the address book you created in Windows XP may not be reflected in Windows Vista In this case open the address book in the following procedure and reflect the information to a new address book 1...

Page 394: ... From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will be reflected in Windows Vista automatically Related Topic Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver 394 ...

Page 395: ...ts registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to edit from the Address Book dialog box then click Properties 4 Change information as needed on the Properties dialog box then click OK 395 ...

Page 396: ...from an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box then click Delete 396 ...

Page 397: ...4 When a confirmation message is displayed click Yes 397 ...

Page 398: ...nt to fax with an application such as Notepad and then click the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 3 Click Print or OK Print dialog box in Notepad 4 Click Display Address Book in Set Recipient in the Send FAX dialog box 398 ...

Page 399: ...Select Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient to enter it as the recipient Important You cannot search by criteria other than name 399 ...

Page 400: ...rd all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory will be printed after turning the machine on Check 2 Is a document being sent from memory or a fax being received into memory When the message for the transmission reception is di...

Page 401: ...a support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual If you are in a hurry press the Stop button to close the message then send the fax Check 8 Is the telephone line connected correctly Reconnect the telephone line cable to the telephone line jack If t...

Page 402: ... 10 Windows 8 1 Windows 8 Windows 7 1 Select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series icon or Canon XXX series FAX icon and select Printing Preferences then Canon XXX series FAX Where XXX is the model name Windows Vista 1 Select Control Panel Hardware and Sound Printers 2 Right click the Canon XXX series FAX icon where XXX is the model name and selec...

Page 403: ...2 Right click the Canon XXX series FAX icon where XXX is the model name and select Properties 403 ...

Page 404: ...Bluetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers P To place a pause at the end of a sequence of numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read You cannot insert a space at the front of a numb...

Page 405: ...stallation Cannot Install MP Drivers Fax Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax Setting Up the Fax Error An Error Occurs Message Appears Frequently Asked Questions Examples of Problems Printer Does Not Move Power Does Not Come On Power Shuts Off By Itself LCD Is Off LCD Shows Wrong Language USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start C...

Page 406: ...annot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly Installation Cannot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Error or Message Appears An Error Occ...

Page 407: ...Scanning Problems Mac OS Faxing Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Printer 407 ...

Page 408: ...s Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Router Error Occurs During Wireless LAN Setup Connecting to Another Computer via LAN Changing from USB to LAN Connection LAN Setting Tips Changing LAN Settings Network Key Unknown Administrator Password Set fo...

Page 409: ...annot Be Used Cannot Access to Internet on Wireless LAN from Communication Device LAN Setting Tips Changing LAN Settings Network Key Unknown Administrator Password Set for Printer Unknown Checking Network Information Restoring to Factory Defaults Printing Network Settings Default Network Settings Changing Wireless LAN Connection Method Printing Scanning from Smartphone Tablet Cannot Print Scan fro...

Page 410: ... to LAN Connection Network Connection Settings Setup Perform connection setup for the printer and computer smartphone tablet For more on setup procedure click here Changing Network Settings See below for changing connection settings for the printer and computer smartphone tablet To change network connection method Changing Wireless LAN Connection Method Changing the Connection Mode To add computer...

Page 411: ...ttings and Common Problems for troubleshooting on network connection Notice Restriction See below for details Restrictions on network settings Restrictions Notices when printing using web service Notice for Web Service Printing 411 ...

Page 412: ...isabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security protection your personal information could be disclosed to a third party Wireless Direct Important If a device is connected to the Internet via a wireless router and you then connect it ...

Page 413: ...hen configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the de...

Page 414: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 414 ...

Page 415: ... performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen While using printer Cannot Find Printer while Using Wireless LAN 415 ...

Page 416: ...us Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s Wireless LAN Settings Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment Cannot Find Printer on Check P...

Page 417: ...printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn th...

Page 418: ...r Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If above does not s...

Page 419: ...on is displayed on the LCD If icon is not displayed The printer is not set to allow wireless communication Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the printer If icon is displayed Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment 419 ...

Page 420: ...he printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Note Though an antenna is attach...

Page 421: ...follow the instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wireless router After connecting the printer to the wireless router set up the network communication from the beginning If icon is displayed Cannot Find Printer on Check Printer Settings Screen During Wire...

Page 422: ...Make sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Wind...

Page 423: ...g the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If no message appears Cancel the setup and then set the security software to allow Canon software to access the network The file Setup exe or Setup64 exe in the win Driver DrvSetup folder on th...

Page 424: ...y and DHCP function Make sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instruc...

Page 425: ... screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Turn off printer 2 Unplug USB cable from printer and computer and c...

Page 426: ... on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next If the Installation Failure screen appears click Exit on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click Back to Top on Select Printer screen 4 Click Exit on Start Setup screen and finish setup 3 Turn off printer 4 Restart compute...

Page 427: ... Screen Check5 Make sure printer and wireless router network settings match Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it or contact its manufacturer To check the current network settings of the printer print out...

Page 428: ...you use the smartphone tablet make sure that its Wi Fi setting is enabled Check9 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver Windows Check10 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If t...

Page 429: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 429 ...

Page 430: ...lems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer settings or connection status see the instruction manual ...

Page 431: ...attached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Use the operation panel of the printer to check the current signal status LCD and Operation Panel Check7 Make sure you are using a valid channel Usable wireless channels may be limited depending on wireless networ...

Page 432: ...re printer is selected as connection for device e g smartphone or tablet Select the identifier for wireless direct SSID specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s instruction manual or visit the manufacturer s website To check the identifier for wireless direct SSID specified for the printer print out ...

Page 433: ...can or Fax from a Computer Connected to the Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them For Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website ...

Page 434: ...computer can communicate with the wireless router Note For Windows set up the printer to match the wireless router settings using IJ Network Device Setup Utility Selecting WPA WPA2 or WPA WPA2 is recommended for security reason If your wireless router is compatible with WPA WPA2 you can also use WPA2 or WPA Using WPA WPA2 The authentication method passphrase and dynamic encryption type must be the...

Page 435: ...u click Search on the Network Settings Wireless LAN screen in IJ Network Device Setup Utility follow the on screen instructions to set the WEP key length format and the number For details see If WEP Details Screen Appears Note If the printer is connected to an AirPort Base Station via LAN If the printer is connected to an AirPort Base Station via a LAN check the settings in Wireless Security of Ai...

Page 436: ...iltering or Encryption Key on Wireless Router Check1 Check wireless router setting To check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses...

Page 437: ...e the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printer Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 437 ...

Page 438: ...Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Packets Are Sent Constantly Windows 438 ...

Page 439: ...ice Setup Utility Screen You can display the printer s MAC address on the LCD System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 or Windows 8 select Command Prompt from th...

Page 440: ...mand Prompt In Windows 7 or Windows Vista click Start All Programs Accessories Command Prompt 2 Type the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears ...

Page 441: ...me 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information or use the operation panel to display it Display on the LC...

Page 442: ...efaults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the printer making printing or scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Initialize the net...

Page 443: ...Printing Problems Printing Does Not Start No Ink Comes Out Ink Runs Out Fast Print Results Are Unsatisfactory Paper Does Not Feed Properly No Paper Error 443 ...

Page 444: ...is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Note For Windows If you can use IJ Network Device Setup Utility check the network connection status Check3 Make sure paper settings match in...

Page 445: ...ialog box Note To make the printer the one selected by default select Set as Default Printer For Mac OS Make sure your printer s name is selected in Printer in the Print dialog Note To make the printer the one selected by default select the printer for Default printer Check6 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of P...

Page 446: ...after performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print head deep cleaning Perform system cleaning System cleaning consumes a great amount of ink Frequent system cleaning can rapidly consume ink so perform system cleaning only when necessary Important Performing system cleaning when the remaining ink level is not enough may dama...

Page 447: ...print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 447 ...

Page 448: ...Ink Runs Out Fast After you refill the ink tanks the printer takes in ink from the ink tanks and ink flows into the printer Ink may seem to run out fast due to this procedure 448 ...

Page 449: ...ng orientation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 When loading postcards or envelopes consider the following If a postcard is curled it may not feed properly even though the paper stack does not exceed the paper load li...

Page 450: ...f the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer ...

Page 451: ...rint quality settings differs depending on what you are using your printer for Copying Check the settings using the operation panel Setting Items for Copying Printing from your computer Check the settings using the printer driver For Windows Basic Printing Setup For Mac OS Basic Printing Setup Check2 Make sure appropriate print quality is selected see table above Select a print quality suited to t...

Page 452: ...Back of Paper Is Smudged Uneven or Streaked Colors 452 ...

Page 453: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 453 ...

Page 454: ... nozzle check pattern and examine the pattern If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print head deep cleaning Perform system cleaning System cleaning consumes a great amount of ink Frequent system cleaning can rapidly consume ink so perform system cleaning only when necessary Important Perfo...

Page 455: ...nk runs out of ink refill the ink tank If the remaining ink level is below the lower limit line A refill the ink tank with the corresponding color of ink After refilling the ink tank perform system cleaning Important Performing system cleaning when the remaining ink level is not enough may damage the printer Before performing system cleaning check the remaining ink level of all colors If the remai...

Page 456: ...ver Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as shown below Check6 Make sure original is loaded correctly on platen glass or in ADF Loading Originals Check7 Is original document is loaded with proper side facing up down When loading the original on the platen glass the side to be copied should be face down When loading the original i...

Page 457: ...s not resolved after performing print head deep cleaning Perform system cleaning System cleaning consumes a great amount of ink Frequent system cleaning can rapidly consume ink so perform system cleaning only when necessary Important Performing system cleaning when the remaining ink level is not enough may damage the printer Before performing system cleaning check the remaining ink level of all co...

Page 458: ...el is not enough may damage the printer Before performing system cleaning check the remaining ink level of all colors If the remaining ink level is below the single dot a refill the ink tank of corresponding color From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel Performing System Cleaning Note Printed colors may not match screen colors due...

Page 459: ... print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Adjusting Print Head Position For Mac OS Adjusting Print Head Position Check3 Increase print quality and try printing again Increasing the print quality using the operation panel or the printer driver may imp...

Page 460: ...aper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Other Paper If the paper corn...

Page 461: ...on will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will apply to subsequent print jobs From operation panel Press the Setup bu...

Page 462: ... setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Copying Setting Items for Copying Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application software Print Area Check7 Is platen glass or glass of ADF dirty Clean th...

Page 463: ...longer ink drying time This allows the printed surface to dry preventing smudges and scratches For Windows 1 Make sure printer is turned on 2 Open printer driver setup window Opening Printer Driver s Setup Screen 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set wait time and click OK 5 Check message and click OK For Mac OS 1 Make sure printer is turned on 2 ...

Page 464: ...s Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger t...

Page 465: ...Scanning Problems Windows Scanning Problems IJ Scan Utility Error Messages ScanGear Scanner Driver Error Messages 465 ...

Page 466: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 466 ...

Page 467: ...ct the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network connection check the connection status and reconnect as needed Check 5 Restart the computer 467 ...

Page 468: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ S...

Page 469: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems 469 ...

Page 470: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When You Send a Fax 470 ...

Page 471: ...ower cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on Summary of Reports and Lists Check2 Is document being sent from memory or the fax being received into memory When the message for the...

Page 472: ...dby Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists Check8 Is document loaded properly Remove the document and then reload it on the platen glass or in the ADF Loading Originals Check9 Does a printer error occur Ensure that an error message is displayed on the LCD When an error message is displayed on the LCD check the cause When the error message and support code ...

Page 473: ...line condition or connection If the telephone line or connection is poor reducing the transmission start speed may correct the error Reduce the transmission start speed on TX start speed in Adv communication in Adv FAX settings under Fax settings Fax settings 473 ...

Page 474: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax Quality of Received Fax is Poor 474 ...

Page 475: ...the power cord all faxes stored in the printer s memory are deleted For details on how to unplug the power cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on Summary of Reports and Lists Ch...

Page 476: ...ange it to a mode suited to your connection if necessary Setting Receive Mode Check7 Is FAX RX reject set to ON Select OFF for FAX RX reject in Security control under Fax settings For details refer to Rejecting Fax Reception Check8 Are there setting items set Reject in Caller rejection If you select Reject for any setting items in Caller rejection in Security control under Fax settings the printer...

Page 477: ...the sender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with ECM Select ON for ECM RX in Adv communication in Adv FAX settings under Fax settings Fax settings Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmissi...

Page 478: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 478 ...

Page 479: ...ctly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting and change it as necessary Setting Telephone Line Type 479 ...

Page 480: ...evice such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering machine or a computer modem are connected correctly Connecting Telephone Line 480 ...

Page 481: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Shows Wrong Language 481 ...

Page 482: ...nplug printer leave it for at least 3 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 482 ...

Page 483: ... printer driver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the printer to turn off automatically Open Canon IJ Printer Utility2 select Power Settings in the pop up menu and then select Disable for Auto Power Off on Auto Power Note You can also enable the printer to turn on off automatically from the operati...

Page 484: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 485: ...ed on Check2 Connect USB cable properly As the illustration below the USB port is at the back of the printer Check3 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows Opening Printer Driver s Setup Screen 485 ...

Page 486: ...Installation and Download Problems Cannot Install MP Drivers Updating MP Drivers in Network Environment Windows 486 ...

Page 487: ...ist on left In Windows 7 or Windows Vista click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert...

Page 488: ...computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers For Mac OS Download the driver from the supp...

Page 489: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The printer is detected automatically in the network Make sure the printer was found and install the MP Drivers following the on screen instructions Note The network settings on the printer are not affected so the printer can be used on the ne...

Page 490: ...Errors and Messages An Error Occurs Message Appears 490 ...

Page 491: ...ge When an error occurs a message is displayed on the computer screen or the LCD Depending on the error a Support Code error number is displayed on the computer screen or the LCD When a Support Code and a message are displayed on the computer screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a message are displayed on the LCD 491 ...

Page 492: ...For details on how to resolve errors see List of Support Code for Error Note For details on how to resolve errors without Support Codes see Message Appears 492 ...

Page 493: ...n appropriate action Check page size Press OK The size of the loaded paper is different from that specified in the paper size setting Load the same size of paper as that specified in the paper size setting and press the OK button Data error Press OK A power failure has occurred or the power cord has been unplugged when the faxes are stored in the printer s memory Important If a power failure occur...

Page 494: ...in check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure...

Page 495: ...not spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing Printer driver could not be found Uninstall the MP Drivers following the procedure ...

Page 496: ... of the next survey To send the information automatically see Changing confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To uninstall Inkjet Printer Scanner Fax Extended Survey Program To uninstall the Inkjet Printer Scanner Fax Extended S...

Page 497: ...time of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on screen instructions Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS If the Inkjet Printer Scanner Fax Extended Survey Program is installed the printer and application software usag...

Page 498: ...the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To stop sending information Click Turn off This stops the Inkjet Printer Scanner Fax Extended Survey P...

Page 499: ... Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of...

Page 500: ...n in response Support Code Appears on LCD and on Computer Screen 1000 to 1ZZZ 1000 1200 1300 1403 1470 1471 1472 1473 1474 1475 1476 1640 1700 1701 1890 2000 to 2ZZZ 2114 2123 2700 2801 2802 2803 2900 2901 3000 to 3ZZZ 3402 3403 3404 3405 3406 3407 3410 3411 3412 3413 3438 3439 3440 3441 3442 3443 3444 3445 3446 3447 4000 to 4ZZZ 4103 5000 to 5ZZZ 5011 5012 5040 5050 5100 5200 5400 5700 5B00 5B01 ...

Page 501: ...6940 6941 6942 6943 6944 6945 6946 9000 to 9ZZZ 9500 A000 to ZZZZ B202 B203 B204 B205 For paper jam support codes see also List of Support Code for Error Paper Jams 501 ...

Page 502: ... procedure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If you cannot see the jammed paper at the paper output slot or the rear tray Paper Is Jammed inside Printer If the document is jammed in the ADF 2801 Cases other than above Other Cases 502 ...

Page 503: ...aper output slot or from rear tray whichever is easier Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot pull out the paper turn the printer back on without pulling forcibly The paper may be ejected automatically If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you...

Page 504: ...ly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer...

Page 505: ...ff the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Turn off print...

Page 506: ...der move the cartridge holder to the far right or left whichever makes it easier to remove the paper When moving the cartridge holder hold the top of the cartridge holder and slide it slowly to the far right or left 4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 506 ...

Page 507: ...f the paper tears when you pull out it a bit of paper may remain in the printer Check the following and remove any remaining paper Any paper left under the cartridge holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces D in the printer 507 ...

Page 508: ... screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check the printer again for any remaining bits of paper If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairi...

Page 509: ...he paper guides with the both edges of the paper when you load paper in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures press the printer s OK button Note After loading paper in the rear tray the screen for setting rear tray paper information appears Set paper information for the paper in the rear tray To cancel printing press the printer s ...

Page 510: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are refilling an ink tank 510 ...

Page 511: ...ning ink in the ink tank If the remaining ink level is below the lower limit line refill the ink tank with the corresponding color of ink by following the printer s instructions Refilling Ink Tanks If printing is continued when the remaining ink level is below the lower limit line the printer may consume a certain amount of ink to return to printable status and may also become damaged 511 ...

Page 512: ...t a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 512 ...

Page 513: ... removed from the cartridge holder If the protective material or tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 513 ...

Page 514: ... orientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For automatic print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern After carrying out the above actions try manual print head alignmen...

Page 515: ... Load print head alignment sheet on platen glass Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close document cover and press printer s Black or Color button The printer starts scanning the print head alignment sheet and automatically adjusts the print head position 515 ...

Page 516: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 516 ...

Page 517: ... this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 517 ...

Page 518: ... this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 518 ...

Page 519: ...ttons until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to cartridge holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplug ...

Page 520: ... system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel Performing System Cleaning If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink ma...

Page 521: ...u unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 521 ...

Page 522: ... unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 522 ...

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